Virgin Media Outage Report in Wrexham, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Queensferry |
Wi-fi | |
| Wrexham |
Internet | |
| Chester |
Wi-fi | |
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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geo
(@geoblckman) reported
@charlottealiced @virginmedia babes virgin media for me have been down for 2 weeks💀
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alex 🏴🏴🏴
(@alex_alexpickup) reported
@xXTHLXx @pervlens @virginmedia Much you paying currently? I pay £39.99 which is pretty high but never had issues with them so didn’t look elsewhere
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Andy Quinn
(@AndyQui29237736) reported
@shaunmc1consult @xXTHLXx @virginmedia They’ll have to post a new hub out they mentioned that. But it’s still theirs if I ever leave virgin they take it back so I shouldn’t have to pay for it really it’s part of the service & postage wouldn’t be £35 lol
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Nemesis0
(@Nemesis0_) reported
Hey guys sorry about short stream my internet has decided to act up again @virginmedia is **** can't wait to be away from you had nothing but issues for so long new provider going in soon @LilaConnectUK so hopefully this will be a thing of the past and can have better streams.
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DILRAJ
(@dilrajsachdev) reported
@virginmedia is useless... hiding all the things from customer ... keep delaying things, wasting time and money... treating us like s*** @Ofcom .. customers can't do anything ... 😡😡 #avoidvirginmedia
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Andy Fisher
(@Klonny63) reported
@virginmedia I tried calling customer service but no joy . This service is a lifeline in my current medical situation . If your not bothered maybe I should give SKY a call
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Jizzygelespi
(@jizzygelespi) reported
@virginmedia My local council are guilty of alot of poor services but we can't blame the broadband on them too.
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Andy Fisher
(@Klonny63) reported
@virginmedia Yes it says broadband is down , the tv says premier sports is down says nothing about the rest . Please DM me please
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Heather connorgraham
(@hrcg87) reported
@virginmedia Hi thanks for the reply but calling customer services is pointless as they change their minds every time i speak to them. To the ombudsman it is then
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Andrew M
(@Andrew_Murray91) reported
@virginmedia Hi, I'd like to make a complaint and ask for an engineer visit but all routes via your website take me to generic "have you tried this?" screens. I'm losing money here, please advise!!