Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

City	Problem Type	Report Time
Chester	Internet	10 days ago

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Carpo (@Carpo_vp) reported 1 minute ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Simon Cooke (@MR51CUK) reported 5 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Lucy (@lucylou582) reported 7 minutes ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

• 
  Martin Spiers (@martinaspiers) reported 7 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

• 
  Layton evans (@LaytonYNWA) reported 8 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Jason Shaw (@RockyPallyEVO) reported 11 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  colin forbes (@Lee_Dsu) reported 11 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 11 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Rob (@Rigobluenose) reported 15 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  Perry (@perry_shoemark_) reported 20 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  Tina-Suzanne (@TinaSuzanne5) reported 36 minutes ago from Wrexham, Wales

  @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

• 
  Layton evans (@LaytonYNWA) reported 38 minutes ago from Wrexham, Wales

  @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

• 
  Han (@Hanhan2822) reported 38 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Kubes (@kubes81) reported 39 minutes ago from Wrexham, Wales

  @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

• 
  Martin Spiers (@martinaspiers) reported 40 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

• 
  Layton evans (@LaytonYNWA) reported 44 minutes ago from Wrexham, Wales

  @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 47 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  ady maddocks (@madds74) reported 48 minutes ago from Wrexham, Wales

  @virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#

• 
  iain smith (@smog1924) reported 58 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  Layton evans (@Layton53) reported 60 minutes ago from Wrexham, Wales

  I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah H 🇺🇦 (@SarahH21401811) reported 9 minutes ago

  @virginmedia my new equipment was ordered weeks ago & never arrived! I rebooked, but changed fed delivery date and heard nothing since!!

• 
  Risteárd Ó hArrachtáin (@HarrachtainO) reported 9 minutes ago

  The absolute consensus among Irish mainstream media on every single issue is remarkable. Across RTE, the Irish Times, The Journal, The (hilariously misnamed) Independent, Virgin Media etc. there’s no diversity of thought, no discord, no dissent on any matter. How is this possible

• 
  CD (@WatchingMan96) reported 11 minutes ago

  Has the Virgin Media player just decided to **** itself the last few days? Constant buffering and a dozens ads on every break! It’s an absolute headwreck. #LoveIsland

• 
  Steph (@StephyCoops) reported 16 minutes ago

  @virginmedia I have missed every single England game due to the crap service from virgin media. 3 days of no internet last week supposedly fixed but goes down again today. I work from home and I’m totally fed up with it.

• 
  Some-Nick1976 (@Some_Nick1976) reported 18 minutes ago

  @virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.

• 
  Paul Williams (@bushmills7d) reported 20 minutes ago

  @virginmedia Saturday going in to Sunday no service for the majority of the day and the service checker you recommend tells me there’s an issue in my area. No **** Sherlock! But I bet you’ll still want your full payment when it’s due. And I thought BT broadband was bad

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 21 minutes ago

  @virginmedia I’ve had an email response to my complaint. It was entirely unsatisfactory but unfortunately I can’t reply to it as it’s from a no reply email. The only way I can reply is by phone. I am deaf. Phone is my last choice communication method. I really struggle with it. Anyway I’ve

• 
  Amir (@MrAFCN5) reported 26 minutes ago

  @virginmedia Service unstable for 6 weeks now, status goes to intermittent issue in your area to you have a local issue to an intermittent issue in your area? Have to restart the hub 4-5 times an hour, what is going on in UB10? Unacceptable

• 
  Mark King (@markkinga) reported 30 minutes ago

  @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

• 
  fielden85 (@fielden85) reported 31 minutes ago

  @virginmedia are becoming a joke... 3rd time in a month the internet has gone down.