Virgin Media outages and service status in Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia why is anything watched on catch up really poor quality
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Perry (@perry_shoemark_) reported from Abenbury, WalesFor the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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Lucy (@lucylou582) reported from Chester, England@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Clare Harding (@couldbecalmer) reported from Chester, England@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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Layton evans (@Layton53) reported from Wrexham, Wales@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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colin forbes (@Lee_Dsu) reported from Chester, England@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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James Selley (@JamesSelley) reported from Wrexham, Wales@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Kubes (@kubes81) reported from Wrexham, Wales@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Layton evans (@Layton53) reported from Wrexham, WalesI think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Rob (@Rigobluenose) reported from Littleton, England@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Simon Cooke (@MR51CUK) reported from Wrexham, WalesFed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Jason Shaw (@RockyPallyEVO) reported from Chester, EnglandReally not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Dumas 🏴 (@Alexand68647317) reported@DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.
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Jags Arthurson (@JagsArthurson) reportedWARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful
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Barry Stevens (@BarryStevens75) reported@timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.
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Dr Brian O'Connor (@boconnorchest) reported@Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?
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M (@s1hell) reported@trapdoor456 @virginmedia Virgin tried to charge me £240 to cancel my dads service after he DIED, they are s bunch of shysters!
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(((Evs))) (@Tory_Brexit69) reported@virginmedia broadband is not working in Greater Manchester area. Never buy broadband from Virgin Media. Top tip. 👍
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Loyseda (@NgoziGift15) reported@virginmedia I've not been able to get my Internet up and running since Monday I'd like to proceed to terminate my contract as I've had serious frustrations trying to get my home Internet connected.
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jasong guedeney (@jasongued) reported@virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?
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Elaine McIntyre (@Elycat) reportedIs @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down
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Jackie (@boomerangjf) reported@virginmedia what is going on? They has been intermittent issues with Broadband in my area for a couple of weeks. No communication? Hoping we won’t notice? Virgin Service is appalling!