Virgin Media outages and service status in Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Wrexham come from postal codes LL13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Tom Douthwaite (@tom_douthwaite) reported from Wrexham, Wales@virginmedia i don’t. any updates? internet is still down.
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Tina-Suzanne (@TinaSuzanne5) reported from Wrexham, Wales@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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colin forbes (@Lee_Dsu) reported from Wrexham, Wales@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Lucy87 (@Lucy8720) reported from Chester, England@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Clare Harding (@couldbecalmer) reported from Chester, England@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia why is anything watched on catch up really poor quality
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James Selley (@JamesSelley) reported from Wrexham, Wales@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Layton evans (@Layton53) reported from Wrexham, WalesI think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia
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Martin Spiers (@martinaspiers) reported from Llangollen, Wales@virginmedia I think I've broken your bot
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Wayne1878 (@nealey66) reported from Wrexham, Wales@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Lucy (@lucylou582) reported from Chester, England@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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Han (@Hanhan2822) reported from Rossett, WalesSince @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Simon Cooke (@MR51CUK) reported from Wrexham, WalesFed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Ian Winter (@PokerPimp05) reported from Wrexham, Wales@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Kubes (@kubes81) reported from Wrexham, Wales@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Paul A (@PaulAllen007) reportedBrilliant news. The worst of the worst. Moved house, no virgin media at new property and they would not cancel the contract. @virginmedia never use these con artists.
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Mitesh Patel (@mitzpatel85) reported@Channel4News Don’t think £28m justifies their actions.. if they were deliberately putting customers on hold and dropping call while they tried to cancel, the fine should be £1bn - absolutely pathetic from Virgin Media
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Glen SWFC B (@growlers6) reported@virginmedia is the website down?
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Ailsa (@Ailsa56202286) reported(Part 4/4) Meanwhile, I was receiving constant calls demanding payment and threatening late payment charges. No customer should have to fight this hard just to leave a broadband contract. SHAME ON YOU, @VirginMedia.
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Hatz (@DevilHatman) reported@virginmedia The hilarious part... your complaints team sends me an email saying we agreed a resolution and closed it. We have abso-*******-lutely not agreed a resolution. I haven't even been able to speak to anyone yet and nobody has replied to response. @Ofcom
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.
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Cherry Von Boom (@cherry_ugh) reported@virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.
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magdi abdelhadi (@maegdi) reported@virginmedia your customer service sucks. do something about it ffs
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X Odus to Bluesky. (@PaulWatters2) reported@virginmedia are an absolute ******* awful company to try a deal with. Not a ******* clue about customer service. It's all about keeping you in contract. Bring back Telewest.
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Adrian Kesby (@kesbyac) reported@O2 I just want to change tariff to 10GB plan. I’m with Virgin Media so that becomes 20GB which is perfectly adequate. Sim Onlys are circa £15 which is fine but was told in store that I can’t port my number on the same network!