Virgin Media Outage Report in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham, and Chester.

City	Problem Type	Report Time
Wrexham	Internet	18 days ago
Wrexham	Internet	18 days ago
Chester	Internet	19 days ago
Chester	Internet	20 days ago
Wrexham	Internet	4 months ago
Wrexham	TV	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Tom Jones (@tomjoneschester) reported 8 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Lucy (@lucylou582) reported 8 minutes ago from Chester, England

  @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

• 
  Simon Cooke (@MR51CUK) reported 15 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Tom Douthwaite (@tom_douthwaite) reported 24 minutes ago from Wrexham, Wales

  @virginmedia i don’t. any updates? internet is still down.

• 
  colin forbes (@Lee_Dsu) reported 29 minutes ago from Chester, England

  @virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.

• 
  colin forbes (@Lee_Dsu) reported 29 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  Simon Cooke (@MR51CUK) reported 30 minutes ago from Wrexham, Wales

  Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

• 
  Han (@Hanhan2822) reported 36 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Simon Cooke (@MR51CUK) reported 37 minutes ago from Wrexham, Wales

  @virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.

• 
  Jason Shaw (@RockyPallyEVO) reported 38 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  Ian Winter (@PokerPimp05) reported 39 minutes ago from Wrexham, Wales

  @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

• 
  Simon Cooke (@MR51CUK) reported 39 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Jason Shaw (@RockyPallyEVO) reported 41 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  colin forbes (@Lee_Dsu) reported 42 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  Tina-Suzanne (@TinaSuzanne5) reported 44 minutes ago from Wrexham, Wales

  @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

• 
  Martin Spiers (@martinaspiers) reported 48 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

• 
  Kubes (@kubes81) reported 51 minutes ago from Wrexham, Wales

  @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

• 
  Lucy (@lucylou582) reported 51 minutes ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

• 
  James Selley (@JamesSelley) reported 57 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  Martin Spiers (@martinaspiers) reported 60 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Louise Bruce (@Velvetlotus1381) reported 7 minutes ago

  @virginmedia That's the lamest help ever, it doesn't allow me to block youtube usage at all. All it does is allow me to disable inappropriate content without taking into consideration what I find inappropriate for kids to watch while my back is turned!

• 
  Gavin Richardson (@GavRich82) reported 9 minutes ago

  @virginmedia Hi, I recently extended my contract on the understanding that you sent out an updated hub. As explained current version signal very poor around house. Must be 4-5 weeks now and still nothing has arrived. Tried contacting customer services but no joy. Can you assist?

• 
  Bkay (@BkayReformed) reported 9 minutes ago

  @UtdMiII @virginmedia he needs ur help

• 
  Chris (@bigbluewolf_) reported 10 minutes ago

  Watching MOTD via iPlayer on @VirginMedia and the picture quality is absolutely terrible. It’s worse than standard definition, nowhere near HD. 360 box is connected via Ethernet. Anyone else seeing this?

• 
  Jo Lawton (@cuddlyjojo) reported 11 minutes ago

  @dickndom @virginmedia @SkyUK We've had problems with TalkTalk today - internet, tv & phone ( so we couldn't talk to family) Methinks it's nationwide, maybe a govt cover up to hide BJ's party blunders 🤔

• 
  Geist35 (@McintoshIain) reported 11 minutes ago

  @virginmedia loss of service yet again within the space of a week. But I guess its OK since I'll be paying more money for a service that keeps getting worse and worse. Need to be looking elsewhere for my Internet I think!

• 
  Emma Louise Bruce (@Velvetlotus1381) reported 14 minutes ago

  @virginmedia If I cannot block the content or the app, the next solution is to cancel the service!

• 
  Beth 🌸 (@bethwx02) reported 14 minutes ago

  @ellie_ibbotson @virginmedia Yep!! I reset my phone. Reset my network snd nothing

• 
  Beth 🌸 (@bethwx02) reported 18 minutes ago

  Is @virginmedia mobile down? My 4g/5g will not work and I keep getting a ‘couldn’t connect to network’ and ‘pdp authentication…’ message

• 
  Aishah Mahmud (@Aishah_Mahmud) reported 21 minutes ago

  @virginmedia is virgin network down? My data is down!!!