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Virgin Media

Virgin Media outages and service status in Wrexham, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 67% Internet (67%)
  • 33% TV (33%)

The latest reports from users having issues in Wrexham come from postal codes LL13 and LL12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • JamesSelley
    James Selley (@JamesSelley) reported from Wrexham, Wales

    @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

  • couldbecalmer
    Clare Harding (@couldbecalmer) reported from Chester, England

    @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

  • Lee_Dsu
    colin forbes (@Lee_Dsu) reported from Wrexham, Wales

    @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

  • RockyPallyEVO
    Jason Shaw (@RockyPallyEVO) reported from Chester, England

    @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

  • Hanhan2822
    Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

  • martinaspiers
    Martin Spiers (@martinaspiers) reported from Llangollen, Wales

    @virginmedia I think I've broken your bot

  • madfiona33
    Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

  • Carpo_vp
    Carpo (@Carpo_vp) reported from Chester, England

    Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

  • Lucy8720
    Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

  • adamjpknight
    Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • martinaspiers
    Martin Spiers (@martinaspiers) reported from Llangollen, Wales

    @virginmedia All the options seem to revolve around being a customer

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

  • tom_douthwaite
    Tom Douthwaite (@tom_douthwaite) reported from Wrexham, Wales

    @virginmedia i don’t. any updates? internet is still down.

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

  • Lyntrick
    L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England

    @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    @virginmedia all my emergency buttons are on Virgin and its all been offline since yesterday.

  • mozrover
    Andrew Morrison (@mozrover) reported

    @virginmedia broadband is off again 3rd time this week showing a outage again,not good this

  • altymoore1
    Jonathan Moore (@altymoore1) reported

    @virginmedia @PeteUK7 Isn’t that the whole point of a bereavement team? To stop **** like this happening? Human input. A little time when he told you 3 months ago is a pathetic excuse also

  • johnson13021989
    John johnson (@johnson13021989) reported

    @PeteUK7 @virginmedia Virgin Media are literally the scum of the earth, had issues with them before. I’d rather be without internet if they were the last ISP on earth.

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    @virginmedia Virgin media still down 18 hours later

  • thebeeb_23
    the_beeb_23 (@thebeeb_23) reported

    @virginmedia Oh, I can think you should rest easy in bed knowing that this will never happen. I on the other hand have to spend every moment of every day telling people about what a bunch of front b0ttoms your organisation is and how 5hitty sticks should be deployed to keep away from you

  • RobHolroyd
    Rob Holroyd (@RobHolroyd) reported

    @PeteUK7 @virginmedia We're having the same problem, been a year now, my dad is having to pay bills manually and incurring additional charges as they won't recognise his wife has died after countless emails and calls. It's disgusting.

  • Simon_Whale
    Simon Whale ™ (@Simon_Whale) reported

    @QuickRespoxd @virginmedia @virginmedia I got on the phone for a simple upgrade but your appalling 'service' had just inspired me to leave . Waste of space , ruined a once good company

  • wilcochris
    Chris W (@wilcochris) reported

    @HermettiXX @PeteUK7 @virginmedia You clearly care enough to comment. ******* stupid ****!

  • tybilly1
    Ty (@tybilly1) reported

    Santander bank has got has bad as Virgin Media for customer service, so it's the end for you & me as the great Jillted John sang.😤