Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

City	Problem Type	Report Time
Chester	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Jason Shaw (@RockyPallyEVO) reported 11 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 11 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  colin forbes (@Lee_Dsu) reported 15 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  Lucy87 (@Lucy8720) reported 15 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  iain smith (@smog1924) reported 23 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  James Selley (@JamesSelley) reported 23 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  Perry (@perry_shoemark_) reported 28 minutes ago from Abenbury, Wales

  For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

• 
  Tina-Suzanne (@TinaSuzanne5) reported 28 minutes ago from Wrexham, Wales

  @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

• 
  Lucy (@lucylou582) reported 29 minutes ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

• 
  Clare Harding (@couldbecalmer) reported 29 minutes ago from Chester, England

  @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

• 
  Knighty (@adamjpknight) reported 32 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

• 
  Simon Cooke (@MR51CUK) reported 32 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Jason Shaw (@RockyPallyEVO) reported 33 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  Layton evans (@LaytonYNWA) reported 36 minutes ago from Wrexham, Wales

  @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

• 
  Tom Jones (@tomjoneschester) reported 37 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Layton evans (@LaytonYNWA) reported 43 minutes ago from Wrexham, Wales

  @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

• 
  ikkivllattun (@bikbee) reported 52 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Martin Spiers (@martinaspiers) reported 53 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

• 
  Fi (@madfiona33) reported 54 minutes ago from Wrexham, Wales

  @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

• 
  Layton evans (@Layton53) reported 59 minutes ago from Wrexham, Wales

  @virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Cassidy (@Spreadermark) reported 6 minutes ago

  @virginmedia It’s showing no issues !!! I’ve reset done a hard reset -nothing..since you e sent me the new hub out it’s been very intermittent.

• 
  Iraq Lobster 🦞 (@TamieOfficial) reported 7 minutes ago

  @virginmedia Yes obviously I have. So ridiculous. You even have the cheek to text that the services have been restored when they haven’t. Can’t work & can’t use o2 either because reception is non existent especially since you merged your terrible services.

• 
  sally3246 (@sally3246) reported 8 minutes ago

  @virginmedia been holding on for help 25 mins! Help needed to Log in to my 2 apps please! It wants me to link 2 accounts (media & mobile) but I no longer have a mobike account with you, so I’m locked out!

• 
  Blakey (@BlakeyTHFC) reported 8 minutes ago

  @virginmedia your support team are useless and I will be taking it further.

• 
  Dave Keena Racing (@davekeena1) reported 8 minutes ago

  Hi @virginmedia waiting on delivery of various bits to move telly, broadband and phone from current suppliers to ye since mid May. Told a few times that all has been sent. Same story last week. Even allowing for human error this is the worst customer service I've encountered.

• 
  utd Interest (@utdinterest) reported 16 minutes ago

  Hello @virginmedia my internet been down 6 hours now fix your ******* **** 🤬

• 
  Jonathan Tyler (@jonotyler80) reported 16 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26

• 
  Mark Swinglehurst 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Swinney_10) reported 19 minutes ago

  @virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 21 minutes ago

  @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡

• 
  cycling (@mauddgg_1) reported 22 minutes ago

  @JamieGBarry @virginmedia Terrible. They should be banned to do this. So many old people are paying so much!