Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  colin forbes (@Lee_Dsu) reported 2 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  Rob (@Rigobluenose) reported 2 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  Perry (@perry_shoemark_) reported 4 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  Layton evans (@Layton53) reported 10 minutes ago from Wrexham, Wales

  I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

• 
  Perry (@perry_shoemark_) reported 15 minutes ago from Abenbury, Wales

  For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

• 
  Simon Cooke (@MR51CUK) reported 16 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Han (@Hanhan2822) reported 23 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Layton evans (@LaytonYNWA) reported 25 minutes ago from Wrexham, Wales

  @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

• 
  James Selley (@JamesSelley) reported 28 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  Tina-Suzanne (@TinaSuzanne5) reported 29 minutes ago from Wrexham, Wales

  @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

• 
  Lucy87 (@Lucy8720) reported 31 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Martin Spiers (@martinaspiers) reported 34 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

• 
  Ian Winter (@PokerPimp05) reported 38 minutes ago from Wrexham, Wales

  @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

• 
  Carpo (@Carpo_vp) reported 40 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Layton evans (@LaytonYNWA) reported 41 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Jason Shaw (@RockyPallyEVO) reported 41 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  Fi (@madfiona33) reported 49 minutes ago from Wrexham, Wales

  @virginmedia why is anything watched on catch up really poor quality

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 49 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  Simon Cooke (@MR51CUK) reported 56 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Lucy (@lucylou582) reported 58 minutes ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hopper (@154PinkChairs) reported 3 minutes ago

  @virginmedia why is the sky sorts streaming service not working?

• 
  Runningman (@frankieJnr66) reported 3 minutes ago

  @virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?

• 
  CallMeMo (@CallMeMoMow) reported 5 minutes ago

  @virginmedia You are aware of how absolutely dogshit your Hub 5 is for anything other than brand new tech devices aren't you? I'd like compensation for the piss poor performance please and thank you

• 
  Ralph (@RlphWigs) reported 8 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 10 minutes ago

  @virginmedia This issue has been around for over 2 weeks, your CS staff are telling customers including staff members there is no issue and "just swap out to the stream boxes" which does not fix the problem! Between Virgin and @skytv there should be a months bill reimbursed for each issue!!

• 
  Andy Owen (@R4g3Kw1t) reported 11 minutes ago

  So first match day of the new season and @virginmedia appears to be broken. No wifi to speak of...

• 
  Brophers (@BrophersX) reported 13 minutes ago

  @saltyy_savage @virginmedia Dude, they are on one today it seems. My colleague got an email last night basically saying "we're doing works, no service for you until end of the day on Friday"

• 
  GioFon79 (@ItalianraverGio) reported 13 minutes ago

  My broadband is down in the LA area. Can you please help?? Or can you confirm there is an actual issue @virginmedia

• 
  tracey johnson (@traceyjohnson44) reported 17 minutes ago

  @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

• 
  Dan Murfitt (@danmurf) reported 19 minutes ago

  @virginmedia I can’t seem to watch any of the Sky Sports+ channels. Can see others have the same problem too. When will this be fixed? Thanks