1. Home
  2. Companies
  3. Virgin Media
  4. Wrexham
Virgin Media

Virgin Media outages and service status in Wrexham, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 67% Internet (67%)
  • 33% TV (33%)

The latest reports from users having issues in Wrexham come from postal codes LL13 and LL12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • DoctorRood
    DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia What does Virgin do for disabled people, when their internet goes down?

  • smog1924
    iain smith (@smog1924) reported from Wrexham, Wales

    @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

  • Lee_Dsu
    colin forbes (@Lee_Dsu) reported from Chester, England

    @virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

  • adamjpknight
    Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

  • Lucy8720
    Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

  • madds74
    ady maddocks (@madds74) reported from Wrexham, Wales

    @virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#

  • kubes81
    Kubes (@kubes81) reported from Wrexham, Wales

    @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

  • couldbecalmer
    Clare Harding (@couldbecalmer) reported from Chester, England

    @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

  • Layton53
    Layton evans (@Layton53) reported from Wrexham, Wales

    I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

  • DoctorRood
    DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

  • nealey66
    Wayne1878 (@nealey66) reported from Wrexham, Wales

    @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

  • Hanhan2822
    Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattyamc
    Mathew (@Mattyamc) reported

    @OliverGMcManus @virginmedia Every broadband company has a minimum speed they must deliver, if there failing then you are well within your rights to cancel. Call citizens advice, they have professional lawyers that will speak to them for you and trust me they will kick them in the nuts while there at it.

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡

  • TheWonderChildd
    Daniel (@TheWonderChildd) reported

    @virginmedia wanna explain my bill hike this month? And the lack of money back from the outage I had?

  • burchett84
    Jim_Bo (@burchett84) reported

    @virginmedia Hi, can someone please help regarding a bill please

  • RavinandnSingh
    Ravinandan Pratap Singh (@RavinandnSingh) reported

    @VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?

  • BryanGr68681814
    Bryan Green (@BryanGr68681814) reported

    @no1lino @virginmedia Morning Glenn, just had a message from @virginmedia to say services in our area are down, should be fixed by 5pm!!!

  • samtilston
    Sam Tilston (@samtilston) reported

    This isn't just a bad press cycle for Virgin Media O2. We are tracking a specific pattern of synthetic 'outage' reports designed to trigger algorithmic short-selling and erode public trust in UK telecoms infrastructure during a sensitive regulatory window.

  • mec337
    mec337 (@mec337) reported

    @virginmedia you are swapping from Analog to Digital phone service. Can you guarantee T38 fax protocol will work as before? and yes fax machines are still used.

  • superluvdub
    Dil A (@superluvdub) reported

    @virginmedia We pay way too much for a really bad service. Super frustrating . @virginmedia

  • Bingerz123
    Bingerz (@Bingerz123) reported

    @OliverGMcManus @virginmedia Go on the open reach network my man. Essentially all providers use it except virgin meaning the competition is high for retaining customers. Usually aim for a 24 hour service visit from an open reach engineer. Virgin are the worst BB provider, period.