Virgin Media outages and service status in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Wrexham come from postal codes LL13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.
Community Discussion
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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colin forbes (@Lee_Dsu) reported from Chester, England@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Martin Spiers (@martinaspiers) reported from Llangollen, Wales@virginmedia I think I've broken your bot
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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Rob (@Rigobluenose) reported from Littleton, England@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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Layton evans (@Layton53) reported from Wrexham, Wales@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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colin forbes (@Lee_Dsu) reported from Wrexham, Wales@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Perry (@perry_shoemark_) reported from Abenbury, Wales@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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Jason Shaw (@RockyPallyEVO) reported from Chester, England@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Martin Spiers (@martinaspiers) reported from Llangollen, Wales@virginmedia All the options seem to revolve around being a customer
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Lucy (@lucylou582) reported from Chester, England@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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Layton evans (@Layton53) reported from Wrexham, WalesI think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Simon Cooke (@MR51CUK) reported from Wrexham, WalesFed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Ian Winter (@PokerPimp05) reported from Wrexham, Wales@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IPTV France 🇫🇷 8k Premium Service (@zinzinmisri) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Ryan (@MrRWatts) reported@virginmedia trying to reach a human as you've cancelled my broadband early and your IVR? No wonder you got fined 28million... any chance of actually getting help from someone?
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KB (@kadenbatt) reported@virginmedia Thanks for the generic response that is absolutely no help whatsoever
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Stacy Mitchell (@StacyMitchell2) reported@virginmedia what’s with your broadband in South Bristol. It’s been slow as hell for a week and off completely for 2 days now. As soon as this contract’s up I’m going to sky
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Charlotte Dimond (@charldimond) reported@virginmedia Hub box is stuck on a reboot cycle with ‘welcome’ ‘please wait’ and virgin media logo screen. Nothing is happening. I’ve rebooted several times for the past hour. Please can you advise? I cannot get through to the customer service via the phone.
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Blah! Blah! Blah! (@djnikc) reported@ElJaffoGuzman @virginmedia you won't help still waiting for a reply myself
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Phil (@Bowtomephil) reported@Stsantek @virginmedia The worst of it is that the 28m fine will not be distributed to all those it affected. OFCOM will use it to pay their CEO etc a large bonus.
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No Class🇪🇺 🏴🏳️🌈🏳️⚧️ (@Veganforever67) reported@BBCNews I hate it Being stuck in the contract with Virgin media. Their call centres were terrible well depending which country you got. One member of staff refused to log me in because at the start I said I'm dyslexic and he said well if you fail the security questions we can't help you
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Barry Stevens (@BarryStevens75) reported@virginmedia @virginmedia message sent midday today and no response not the best customer care
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Flaitheas 🇮🇪 (@M4817211887561) reported@EoinLenihan Those who provide cover for evil, are evil. I include the dangerous fifth columnists in RTE, Virgin Media and the newspapers in that cohort. They must all be held to account, they must all pay for the terrible terrible damage they are willfully doing.