Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 3 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Lucy (@lucylou582) reported 4 minutes ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

• 
  Perry (@perry_shoemark_) reported 5 minutes ago from Abenbury, Wales

  For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

• 
  Simon Cooke (@MR51CUK) reported 10 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Simon Cooke (@MR51CUK) reported 10 minutes ago from Wrexham, Wales

  @virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.

• 
  Knighty (@adamjpknight) reported 14 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

• 
  ikkivllattun (@bikbee) reported 15 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  ady maddocks (@madds74) reported 16 minutes ago from Wrexham, Wales

  @virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract

• 
  Fi (@madfiona33) reported 20 minutes ago from Wrexham, Wales

  @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

• 
  James Selley (@JamesSelley) reported 30 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 37 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  Layton evans (@Layton53) reported 38 minutes ago from Wrexham, Wales

  I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

• 
  Carpo (@Carpo_vp) reported 42 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  colin forbes (@Lee_Dsu) reported 46 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  Han (@Hanhan2822) reported 47 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Martin Spiers (@martinaspiers) reported 50 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

• 
  Simon Cooke (@MR51CUK) reported 54 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Clare Harding (@couldbecalmer) reported 58 minutes ago from Chester, England

  @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

• 
  iain smith (@smog1924) reported 59 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  Lucy (@lucylou582) reported 59 minutes ago from Chester, England

  @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Copa Mundi (@BigDaddiWard) reported 1 minute ago

  @fred_fre @virginmedia @villa4ever29 Fix to be implemented by 1pm (they reckon) That’s me Homes under the hammer gone then 🙁

• 
  john (@jhargie4) reported 6 minutes ago

  @O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer

• 
  KopiteinPoland (@KopiteinPoland) reported 8 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  Seph (@sephiroth17181) reported 8 minutes ago

  @wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot

• 
  Bartłomiej Hajduk (@bart_hajduk) reported 12 minutes ago

  @virginmedia I've written to the local council, hopefully they will enforce the repairs or issue a fine.

• 
  Tony Payne (Main Account) (@Poddys_bu1) reported 13 minutes ago

  @CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.

• 
  Monk (@i_Charizard) reported 14 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite

• 
  Mike B (@BonesE78) reported 17 minutes ago

  Im sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia

• 
  john (@jhargie4) reported 18 minutes ago

  @o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer

• 
  Krystle (@vdaybabygirl85) reported 18 minutes ago

  @virginmedia - I had serious connection issues. Complaints team got in touch and thought it was resolved. But it's not. The issues are STILL ongoing and as for the last 8 weeks or so I'm struggling with intermittent service. I want the fixed. I'm sick and tired of it now