Virgin Media outages and service status in Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Wrexham, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 12, 6:45 AM GMT+1.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Wrexham come from postal codes LL13 and LL12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham
|
Internet | 7 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
-
Clare Harding (@couldbecalmer) reported from Chester, England@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
-
Lucy (@lucylou582) reported from Chester, England@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
-
Tina-Suzanne (@TinaSuzanne5) reported from Wrexham, Wales@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
-
DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia What does Virgin do for disabled people, when their internet goes down?
-
Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
-
Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
-
Lucy (@lucylou582) reported from Chester, England@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
-
Rob (@Rigobluenose) reported from Littleton, England@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
-
Jason Shaw (@RockyPallyEVO) reported from Chester, EnglandReally not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
-
Simon Cooke (@MR51CUK) reported from Wrexham, WalesFed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
-
Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
-
Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
-
Martin Spiers (@martinaspiers) reported from Llangollen, Wales@virginmedia All the options seem to revolve around being a customer
-
colin forbes (@Lee_Dsu) reported from Chester, England@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
-
James Selley (@JamesSelley) reported from Wrexham, Wales@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
-
Lucy87 (@Lucy8720) reported from Chester, England@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
-
ikkivllattun (@bikbee) reported from Chester, EnglandNo Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
-
Fi (@madfiona33) reported from Wrexham, Wales@virginmedia why is anything watched on catch up really poor quality
-
Jason Shaw (@RockyPallyEVO) reported from Chester, England@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephen (@sfinn2302) reported@Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.
-
graeme hayden (@gullyh) reported@griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media
-
Yozgat (@futbolsayilari) reported@virginmedia @seccadelikbaby Not Gizëm, it is Gizem, she is a show-off, and dont fix her Internet, I dont think she is doing sth important with it. Cheers.
-
Jeanette (@missjnyc1) reported@virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3
-
Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺 (@READY2MIX) reportedI've tried 36 times to log in to my account. The process involves downloading an email, pressing a button to return to the screen—what f****** screen?—then trying the alternative options, sending a text, getting to another page, linking something up, and doing this repeatedly. Still only want the router model name. Incompetent and useless. Can't just have an email and a password, gotta get sent a text that doesn't f****** work, get sent an email that doesn't f****** work, do it 38 times or do it for the rest of my f****** life. #Virginmedia made it easier for who the f***? All these corporations and banks always improving either the taste of processed food or their login process and, it's never f****** easy, so who are they improving it for? It's like they are teaching us to take instructions have to get on the phone press this press that press that press that teaching us to obey constantly. Use the app it's easier f*** is it.! #news
-
Bill Payer (@BillPayerq4) reported@virginmedia why is it every time we get a bit of heavy rain, the broadband goes down?
-
UDI for The North 🐧 (@SunyaSutti) reportedWhy have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?
-
John merry (@Johnmerry85) reported@virginmedia Intermittent signal in your area is that the reason my Internet has been on and off since 3pm and speed is terrible?
-
JC (@Coady88) reported@gblondon1 @skytv @virginmedia You’ll be switching back to sky in 2 years when virgin do exactly the same, double your bill whilst offering new customers the same service at 1/4 of the price, it’s a market I genuinely do not understand.
-
Tomahawk Kid © 🏴 (@tartanjammies) reported@JonStone101 @virginmedia @MartinSLewis is it not time for you to look at Virgin Media and their corrupt renewal process? Every 2 years you have to have this dance and they still bugger it up. They needed to treat existing customers fairly.