Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

City	Problem Type	Report Time
Chester	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Jason Shaw (@RockyPallyEVO) reported 4 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  Lucy (@lucylou582) reported 10 minutes ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

• 
  Wayne1878 (@nealey66) reported 14 minutes ago from Wrexham, Wales

  @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

• 
  Perry (@perry_shoemark_) reported 14 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  James Selley (@JamesSelley) reported 17 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  Fi (@madfiona33) reported 17 minutes ago from Wrexham, Wales

  @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

• 
  Tom Jones (@tomjoneschester) reported 18 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Layton evans (@LaytonYNWA) reported 22 minutes ago from Wrexham, Wales

  @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

• 
  Simon Cooke (@MR51CUK) reported 32 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Rob (@Rigobluenose) reported 32 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 38 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Martin Spiers (@martinaspiers) reported 38 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

• 
  Tom Douthwaite (@tom_douthwaite) reported 39 minutes ago from Wrexham, Wales

  @virginmedia i don’t. any updates? internet is still down.

• 
  Ian Winter (@PokerPimp05) reported 40 minutes ago from Wrexham, Wales

  @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

• 
  Martin Spiers (@martinaspiers) reported 41 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

• 
  iain smith (@smog1924) reported 41 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  Simon Cooke (@MR51CUK) reported 44 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Kubes (@kubes81) reported 49 minutes ago from Wrexham, Wales

  @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 50 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Simon Cooke (@MR51CUK) reported 54 minutes ago from Wrexham, Wales

  Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@Benjerstwitch9) reported 6 minutes ago

  @virginmedia what’s going on? BM connect says my booster box and tv box are not connecting. There must be an ongoing issue there’s a lot of people saying they can’t get on. I need my WiFi pod to be working so I can work.

• 
  Matt (@MattB_MUFC) reported 7 minutes ago

  @Fiercely_FE @virginmedia Yeah for some reason that's in the extra TV channels package rather than sports, have the same issue in the NFL season as that's what they put Redzone on

• 
  JC (@SaffaJC) reported 8 minutes ago

  @virginmedia Yes, you cause the issue and I must fix it. Oh and I get £10 in compensation for your mess up. What great customer service, so t care about you customers as long as you have them in contract

• 
  DÏE BLUE BARON (@duke_olaf) reported 8 minutes ago

  @virginmedia My router has had a red light on it since 11am how are you going to fix it?

• 
  InquisitorMercy (@Inquisitormerci) reported 11 minutes ago

  @virginmedia Hi, We got a message on our TV that as of June our Tivo device will no longer be able to support TV We had NO warning of this prior to this message!

• 
  Darren Keen (@keend403) reported 11 minutes ago

  @virginmedia internet has been down since yesterday, all cables checked, can't watch the telly because a message keeps coming on to the screen, red light on the TV box and the hub has a slow fading white light. And the app is useless.

• 
  Basquildol 💙 (@basquildol) reported 13 minutes ago

  @virginmedia been on the same DM thread since 2.30pm, & yet another operative has joined to ask me what the issue is , ahhhh, read the thread , please, read the full notes . Thanks

• 
  Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported 16 minutes ago

  My @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?

• 
  HRCastle (@hrcastle) reported 16 minutes ago

  @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?

• 
  JohnA (@PerfectTPuglet) reported 16 minutes ago

  Virgin Media. The only company who constantly put their prices up while their service constantly goes down. Useless.