Virgin Media Outage Report in Wrexham, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Layton evans
(@Layton53) reported
from
Wrexham, Wales
I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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iain smith
(@smog1924) reported
from
Wrexham, Wales
@virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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Layton evans
(@Layton53) reported
from
Wrexham, Wales
@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin McGuinness
(@McGuinnessKevin) reported
@alexbloor It’s basically BT being allowed to swallow up EE all over again. That should have never been allowed, also Virgin Media and o2 joining forces should have been stopped also.
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Darren Mew
(@DKMew) reported
@virginmedia Haha@funnily enough sales team call me after this to try and push broadband. Yet nothing on the complaint. #StandardService
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Jan
(@jan_baskerville) reported
@virginhelp I still haven’t heard from Virgin media re my email account. I have spent hrs trying to sort this out over the last few months.I have now deleted my email acc.I do not want to spend time phoning. Please give me an email address or address I can write to. Bad service.
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Guy Stock
(@GuyStock) reported
@virginmedia Yes but I’ll give you 5 minutes to sort my very simple issue out. I’ve wasted 80 minutes today with much stress caused by Virgin Media.
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Tom Jones
(@TomJones1875) reported
@PeachWithHoney @TrillianJones I thought you had to be an O2 or Virgin Media customer but doesn't say that on the site
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Tezcatcatl
(@Tezcatcatl1) reported
@virginmedia The ps5 that isn't maintaining a stable connection is wired. I've read on Virgin support forums that others are having similar issues. None of the guys I know have issues, they have different ISP
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Flux Marsh
(@FluxMarsh) reported
@virginmedia are turning into complete fascists! Cost of living crisis and yet no leeway on delayed account payments. When querying with your webchat, I was lied to about "network disruptions to improve service quality" and then told "Pay or we will cut you off". Tf? Foul CS!
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Martha Rose Webb
(@martharosewebb) reported
Upload of speed of 0.06 on a 1gig plan preventing me from working all of today (not just calls but accessing any website, emails, files etc as everything is online) and best @virginmedia can do is monitor the issue for the next 3 days…
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bO MIDWINTEr
(@bomidwinter) reported
@DJCharlieGlover @virginmedia Honestly baffling. I had a phone call with the retention team and was accused of lying, told I never had a contract but then also that I have outstanding amounts to pay… the bloke was so aggressive I actually couldn’t believe it and had to hang up 🥲
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Tezcatcatl
(@Tezcatcatl1) reported
@virginmedia Some devices connect, others won't. Trying to open Web pages is very slow despite the speeds being 350mbs. I'm 4 feet away from the router.