Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham, and Chester.

City	Problem Type	Report Time
Wrexham	Internet	2 days ago

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Layton evans (@LaytonYNWA) reported 5 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Jason Shaw (@RockyPallyEVO) reported 6 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  Wayne1878 (@nealey66) reported 7 minutes ago from Wrexham, Wales

  @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

• 
  Tom Douthwaite (@tom_douthwaite) reported 9 minutes ago from Wrexham, Wales

  @virginmedia i don’t. any updates? internet is still down.

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 12 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Simon Cooke (@MR51CUK) reported 13 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Simon Cooke (@MR51CUK) reported 28 minutes ago from Wrexham, Wales

  Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

• 
  iain smith (@smog1924) reported 29 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  colin forbes (@Lee_Dsu) reported 29 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  Simon Cooke (@MR51CUK) reported 29 minutes ago from Wrexham, Wales

  @virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.

• 
  Layton evans (@LaytonYNWA) reported 32 minutes ago from Wrexham, Wales

  @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

• 
  colin forbes (@Lee_Dsu) reported 37 minutes ago from Chester, England

  @virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.

• 
  Han (@Hanhan2822) reported 38 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Rob (@Rigobluenose) reported 40 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  Knighty (@adamjpknight) reported 41 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

• 
  ikkivllattun (@bikbee) reported 41 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Layton evans (@LaytonYNWA) reported 54 minutes ago from Wrexham, Wales

  @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

• 
  Perry (@perry_shoemark_) reported 55 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 57 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  James Selley (@JamesSelley) reported 59 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Golding (@NicolaG01) reported 3 minutes ago

  Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

• 
  Jamie Summers (@JimSummersNews) reported 4 minutes ago

  Hi @virginmedia, cables belonging to VM have been detached and hanging dangerously from my building for several weeks. I’ve been told on four occasions an engineer will come to fix, and nothing has happened. Can you help please?

• 
  luke Burton (@lukee_31590) reported 6 minutes ago

  @virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

• 
  Samina Masood (@Samina_masood3) reported 7 minutes ago

  @VirginMedia We’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. This is unacceptable. Plz resolve urgently.

• 
  John Mercer (@Merse2506) reported 11 minutes ago

  @virginmedia The help on your website is very bad. Please can I arrange an engineer

• 
  James Drury (@jamespdrury) reported 14 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  Nadine_CCN (@NadineD_G) reported 16 minutes ago

  @virginmedia more than 24 hours of no internet service in the E4 area. I’m seeing people saying that this has gone on for days with them. How can we confirm that our service will be up and running by the suggested time? I have work to do and this is really causing a delay.

• 
  4K Iptv Service Provider (@Mike1710575) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  Sam Greenland (@SprocketEtQuill) reported 19 minutes ago

  This week I’ve learnt a lesson. Resilience in AI Agents isn’t just about model provider Vs local hosting. This week @virginmedia accidentally cut my internet connection and it’ll be a week before they can fix it. I’m buying a 5G router so the baby monitors still work because that’s a safety concern! The router will also bring the Mac Mini back online so two of my three agents will be back. The third agent is on a laptop at work so they’re still up anyway. Resilience baked in was a good strategy, but it will get better still. There’s always room for improvement?

• 
  Abdurrahman Kaya (@Abdurrahmank001) reported 19 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View02 offers: * 300,000+ live channels * 65,000+ VODs * PPV events