Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham, and Chester.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Simon Cooke (@MR51CUK) reported 9 minutes ago from Wrexham, Wales

  Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

• 
  Martin Spiers (@martinaspiers) reported 9 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

• 
  Lucy87 (@Lucy8720) reported 12 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Wayne1878 (@nealey66) reported 13 minutes ago from Wrexham, Wales

  @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

• 
  Jason Shaw (@RockyPallyEVO) reported 14 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  Knighty (@adamjpknight) reported 15 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

• 
  Layton evans (@LaytonYNWA) reported 15 minutes ago from Wrexham, Wales

  @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

• 
  Layton evans (@LaytonYNWA) reported 18 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Layton evans (@Layton53) reported 18 minutes ago from Wrexham, Wales

  @virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning

• 
  Ian Winter (@PokerPimp05) reported 22 minutes ago from Wrexham, Wales

  @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

• 
  Martin Spiers (@martinaspiers) reported 23 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

• 
  ikkivllattun (@bikbee) reported 25 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Fi (@madfiona33) reported 27 minutes ago from Wrexham, Wales

  @virginmedia why is anything watched on catch up really poor quality

• 
  Jason Shaw (@RockyPallyEVO) reported 39 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 40 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Tom Douthwaite (@tom_douthwaite) reported 43 minutes ago from Wrexham, Wales

  @virginmedia i don’t. any updates? internet is still down.

• 
  colin forbes (@Lee_Dsu) reported 51 minutes ago from Chester, England

  @virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.

• 
  Simon Cooke (@MR51CUK) reported 54 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Clare Harding (@couldbecalmer) reported 56 minutes ago from Chester, England

  @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

• 
  Lucy (@lucylou582) reported 59 minutes ago from Chester, England

  @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Astelle (@4st3lle) reported 7 minutes ago

  @virginmedia Of all the times for my Internet go down this is the best time. Going to nightclub soon so I dont need it but still ffs. Hope its working by tomorrow. #virginmedia

• 
  Heinz Beanz (@Delveyboy) reported 9 minutes ago

  @virginmedia contractors are outside now, cutting up my wires so I have no connection. The earliest they can fix it, is Thursday. Absolute jokers.

• 
  Bath Supporters (@BathSupporters) reported 11 minutes ago

  @KenTrowbridge3 @virginmedia Worst supplier I have ever had - but we have no choice for full fibre here, so it’s literally the best of a bad bunch. I will change when other providers come in at a heartbeat!

• 
  TheShannimal (@TheShannimal_) reported 13 minutes ago

  Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

• 
  Just Ian (@ConnorsOldMan) reported 13 minutes ago

  @virginmedia I've not sorted a new provider yet but have cancelled my virgin services already. Your company is not interested in sorting customers out with what they want, rather than making them keep a service they don't need. I was told i needed to keep my phone for Internet!

• 
  Jemski (@jemski7) reported 13 minutes ago

  @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

• 
  Tidder green (@TidderG) reported 16 minutes ago

  @youfibre been trying to upgrade for a over a week now but keep getting passed on if the phone system doesn't go in a loop or tell you there's a application error and hang up on you and today I come home to see that I don't have the public IP i pay for going back to Virgin Media as soon

• 
  rick_x (@rick_x) reported 17 minutes ago

  @virginmedia I want to make a complaint but with a paper/electronic trail, I have been trying to get a fault addressed but it has been impossible to speak to anyone hence the complaint

• 
  bread (@breadtoastiee) reported 18 minutes ago

  @virginmedia There's been no sudden power loss that could cause corruption or any factors like that, every other recording available on the box is perfectly watchable, and the recording was complete (as mentioned above). It seems to only be those 3 channels that closed that i'm having issues

• 
  Waggy Mama (@WaggyMama) reported 19 minutes ago

  @footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia