Virgin Media outages and service status in Wrexham, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester.
Community Discussion
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Tom Douthwaite (@tom_douthwaite) reported from Wrexham, Wales@virginmedia i don’t. any updates? internet is still down.
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Layton evans (@Layton53) reported from Wrexham, WalesI think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia
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Layton evans (@Layton53) reported from Wrexham, Wales@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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Martin Spiers (@martinaspiers) reported from Llangollen, Wales@virginmedia I think I've broken your bot
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Lucy (@lucylou582) reported from Chester, England@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Simon Cooke (@MR51CUK) reported from Wrexham, WalesFed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Martin Spiers (@martinaspiers) reported from Llangollen, Wales@virginmedia All the options seem to revolve around being a customer
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ikkivllattun (@bikbee) reported from Chester, EnglandNo Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia What does Virgin do for disabled people, when their internet goes down?
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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James Selley (@JamesSelley) reported from Wrexham, Wales@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Wayne1878 (@nealey66) reported from Wrexham, Wales@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Jason Shaw (@RockyPallyEVO) reported from Chester, England@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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colin forbes (@Lee_Dsu) reported from Chester, England@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Abbott (@IJTrueBlue) reportedHow do I make a complaint about your doorstep cold callers @virginmedia
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(tez7n2) (@MickeyDN7) reported@virginmedia @TheAFC0522 Here's the thing ! We don't want to use a ******* website or an app ! We have a thing called a TV !!!!! Get the ****** sorted or give back the money you're taking from people's bank accounts for a **** service !
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Cookie (@chrissincl29564) reported@stephenm68 @virginmedia That is awful. Virgin media have really done down hill in looking after their customers. All they care about is customer acquisition
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Swindon! (@swindon124759) reported@virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin
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Bob (@PINPOINT69) reported@virginmedia @AlanBM91 I am getting bombarded with emails saying someone is trying to log in to my @virginmedia account every day from multiple locations, I have 2 factor authentication on so it can't happen but can't help feeling there has been some sort of breach?
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APTS Archive (@APTSArchive) reported@virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.
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Amy (@AmyDonalson_X) reported@virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??
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⭐️LittleOne⭐️ (@missinflower) reported@virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!
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me (@CalJamesPhoto) reported@virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever
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Karen Paterson (@kazzamca) reported@virginmedia @JohnMac22756388 I got the same text and haven’t reported any issue