Virgin Media Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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iain smith
(@smog1924) reported
from
Wrexham, Wales
@virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Layton evans
(@Layton53) reported
from
Wrexham, Wales
@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Layton evans
(@Layton53) reported
from
Wrexham, Wales
I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beranmee
(@beranmee) reported
@virginmedia I’m O2 and Virgin and because of your poor service may leave both. Just terrible service on your end
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Dudders
(@DORIGHT1011) reported
@virginmedia Please help. My current deal ends in a week but speaking with your call centres I just can’t understand what’s being said. How can I agree a deal when I don’t understand what’s being said - you won’t even email it to me.
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Agent Smythe 🕶
(@agent_smythe) reported
@virginmedia Thanks, bot. However I was talking about broadband not mobile phones. You’ve declared there will be a 3.9% real terms price increase every year from next year. For the same service.
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Clifton bbassoon
(@BbassoonClifton) reported
@virginmedia Still not working so, you know, quite badly.
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lefthanded
(@peppercrown) reported
@KarlB6for66 @virginmedia Hey, and we need to cancel because neighbors don’t give permission on digging in their gardens and still need to pay that fee.
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Sarah Bradshaw
(@halfmoonpond) reported
@virginmedia Hi there, I have asked for all correspondence to be via email so I have a written trail as I will be taking this further. Please can someone interested in resolving my complaint contact me!
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Hayley Nolan
(@HistorianHayley) reported
@beverleyturner @virginmedia Well I’ve just had the WORST experience with @virginmedia customer service. 15 mins on the phone, finally sorting my deal out, disconnected and never called me back!! My bills went from £25 pm to £49 !?! Just for broadband! No one will help me… just going to cancel!
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stewie howarth
(@stewiehow) reported
@virginmedia why is your company so rubbish I’m getting so fed up of the so called service you so called provide it’s utterly rubbish
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Bob@Fatbloke
(@fatblokephotos) reported
@virginmedia CS is so poor at resolving this,I was parked without the channels required, at TV that buffered so much it was unwatchable, so unplugged, and a router far enough away from my office as to require a wi-fi booster. Nobody listened, so I cancelled within 24 hours.
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THE MORRIS MOB
(@STUPOTT77) reported
@virginmedia I've been told by your customer service that they will not honour the price