Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Layton evans (@LaytonYNWA) reported 4 minutes ago from Wrexham, Wales

  @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

• 
  Lucy87 (@Lucy8720) reported 4 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Lucy (@lucylou582) reported 4 minutes ago from Chester, England

  @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

• 
  Ian Winter (@PokerPimp05) reported 4 minutes ago from Wrexham, Wales

  @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

• 
  Jason Shaw (@RockyPallyEVO) reported 17 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  Tina-Suzanne (@TinaSuzanne5) reported 19 minutes ago from Wrexham, Wales

  @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

• 
  Wayne1878 (@nealey66) reported 22 minutes ago from Wrexham, Wales

  @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 30 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Han (@Hanhan2822) reported 30 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Martin Spiers (@martinaspiers) reported 31 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

• 
  Layton evans (@Layton53) reported 35 minutes ago from Wrexham, Wales

  @virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 35 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  Simon Cooke (@MR51CUK) reported 45 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Layton evans (@LaytonYNWA) reported 46 minutes ago from Wrexham, Wales

  @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

• 
  Kubes (@kubes81) reported 47 minutes ago from Wrexham, Wales

  @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

• 
  colin forbes (@Lee_Dsu) reported 47 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  Simon Cooke (@MR51CUK) reported 55 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Clare Harding (@couldbecalmer) reported 55 minutes ago from Chester, England

  @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

• 
  Martin Spiers (@martinaspiers) reported 56 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

• 
  Layton evans (@LaytonYNWA) reported 58 minutes ago from Wrexham, Wales

  @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Ladbroke (@JamesLadbroke) reported 5 minutes ago

  @europa I had @virginmedia once. The worst service I have ever had. Cancel. @VirginMediaIE

• 
  Emma Thompson (@emmathompy) reported 8 minutes ago

  @virginmedia hi - I've done a few speed tests now that show I've got poor connection below what's expected (below 30mb) in my house but I seem to just go round in circles in my account to request a free pod and can't actually do it anywhere. Can you help please?

• 
  Mike d (@miked36) reported 16 minutes ago

  Internet gone down in nailsea bristol. Can't watch anything @virginmedia

• 
  Openreach (@WeAreOpenreach) reported 19 minutes ago

  @NeilJac74898351 @virginmedia Hi Neil, Virgin install and use their own network separate to the Openreach network, so any information on our website about services you can order wouldn't apply to any Virgin products and vice versa, I'm afraid. If you wish to order FTTP, you'd need to order through a (1/2)

• 
  (tez7n2) (@MickeyDN7) reported 21 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  Eric Byrne (@EricByrne35) reported 22 minutes ago

  @virginmedia broadband down about two or three hours now in Clondalkin, that's a day off my bill now for the inconvenience, surely?

• 
  Teds (@Tedtalks13) reported 24 minutes ago

  @SecGenNATO in these @s that aren’t to be declared in another function. 1. What date did that energy firm sign a declaration that has specific requirements to be a NATO partner 2. What date did the cpr 7 become crown stamped sealed. 3. What dates did the directors change in uk versus eu main AGM board I have a list of merger acquisitions across uk in the pensions, insurances (including my business insurance tapped up of falcon yet the banking direct into HCC international that remained in place all through partial legal drafting while the initial public sector money was positioned for the demo of my software prototype The banks tsb no reason in their divorce with Lloyd’s; Lloyd’s business 2017 not notifying closure of account; of three partnership managers inside the bank of three different companies; my start up handed defined beyond the “risk assessment of the innovation. Partnering to further develop on the point of rejecting 100k of additional public sector money” (I rejected with ******* good reason) 2017/2018 there was a positioning error and error transfer of Lower court into not civil was positioned for intellectual court. 2018 had discussion re moving the asset of the house I rented (that had first entry in March 2015 while I was in cork for three days and my tsb banking removed off my desk in how I visually place materials in what is suppose to of been a secure save private letting). My dog was safe that short period as it was with a female and her dog. IN THAT period I was in business courts Northampton on written using Supreme Court high seat colour and symbols on documents; more than 13 case numbers (while others thought I was in some kind of gym bet! Get a life idiots) In that period I had also processed beyond the origin start of the system restructure; before I changed from virgin media WiFi domestic to ee business broadband; The click on inotes of the demo was clicked on the iPhone 6 that became a dispute in the old bullring of apple upstairs and VM downstairs where I asked for them to collect the phone after apple technical stated the cloud photos had been breached; (deleting the beginning of my work and my personal pictures of my not a pet.) apple Provided myself a new phone based on that. I then purchased an iPhone OFF AMAZON; where the ip of that and serial is on the box. these boxes and phones have gone missing however the iCloud records all that;; including the signalling through VM platforms (that lease from Bt ) ee platforms ( that became owned byBT and not a matter of bribery to use “all claims) and then the BT business that I kept running post eviction for the reason of security before they developed after many emails And calls from me (sound headset ) the vulnerable protection function they have developed. In these is another service level agreements that’s appearing in text words in NhS and charity banners. I recieved an email recent from NatWest claiming on the 1st of October 2026 to the October of 2025 that they can close an account if they choose fo no reason; Within these dates is Covid two credit ref agencies and three brokerage platforms Pre being procured into the comp house and dwp integration of proof and verifications. In all this period there is no social life, yet a lot of documents wrote and attachments in emails. I am aware that in uk some platforms that claim to contact manage can clone a companies email or persons and respond while the origin never receives the origin; I am being beyond mentally abused over the efficiency in the reason of enhanced . I have a legal right to be recompensed to live in a hotel be near my doctors and do small amounts that become and can become global work tasks What’s the issue; as the local aspect caused damages for everyone a small handle of people

• 
  Dan Kitwood (@dkitwood) reported 26 minutes ago

  @virginmedia You have ignore me 4 times now, so I'll have to write an official complaint, then go to CISAS.

• 
  Craig (@Scrumpyjackfan) reported 27 minutes ago

  Funny ain’t it after 25 years with Virgin Media I’ve decided to part ways and they have given me a UK no to ring and that they are able to nearly price match youfibre. I told them their Cust service is really bad and that’s the main reason I’m off. 👋👋👋

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 28 minutes ago

  @Ochai_Muse Virgin media issue