Virgin Media Outage Report in Wrexham, Wales
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The latest reports from users having issues in Wrexham come from postal codes LL12 and LL13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester, Wrexham and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Chester |
Wi-fi | |
| Chester |
Wi-fi | |
| Chester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Barrett
(@Barrett51Dave) reported
@virginmedia Could you arrange for an engineer to fix it over twitter
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Michael Evans
(@MikeEvans1515) reported
@virginmedia Also the reason why which I have to explain to each individual everytime I get transferred is that my connection has been intermittent for months and your solution was to charge me more money for a greater speed. It’s laughable
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Pat Gordon
(@gogsie01) reported
@virginmedia Oh my god this is so annoying. Yet again my hub resets during my son doing his zoom call. Absoulately disgusted re the service i am getting.
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Anthony Hess
(@adhess) reported
@virginmedia just drives me nuts. Want to talk to a human? Go through these troubleshooting steps (again and again). Doesn't work? Well, sorry no human that way either. Call? Nope, no human. This is the least reliable internet I've ever had and no real support at all.
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Paul
(@PaulLuckhurst) reported
@SoulfulScotsman @virginmedia Did you get a resolution to this mate?
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🦉Mrs P🦉
(@SWFC1OWL) reported
@virginmedia two days in a row I have had someone claim to be from your security team saying there is an issue with my internet. Fyi and other people as believed to be a scam. 🙄
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Dave Morrison
(@DaveMor16686271) reported
@virginmedia 2/2 ring them up asking where it is only to be told they had none. Why could they tell me that instead of me waiting for delivery. I was also told they would deduct money from my bill which they haven’t done. VM customer service is crap.
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Damon Tai
(@damontai) reported
@virginmedia So your help team in India have just hang up on me, how do I leave virgin as you are terrible and I’m unable to work with the connection.
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💕💞💘💖💗Lisa 💕💞💘💖💗
(@GymnasticLisa) reported
@virginmedia I have looked and it says there are no known issues
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Michael Evans
(@MikeEvans1515) reported
@virginmedia I am trying to cancel my broadband and TV package. I keep being passed to another operator as “they do not deal with cancellations” after 4 sometimes 5 transfers it goes blank. I have now rung 9 times in total! Please can someone contact me as with most people I don’t have time.