Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  ikkivllattun (@bikbee) reported 5 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Wayne1878 (@nealey66) reported 7 minutes ago from Wrexham, Wales

  @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

• 
  Lucy (@lucylou582) reported 7 minutes ago from Chester, England

  @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

• 
  Perry (@perry_shoemark_) reported 11 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  Kubes (@kubes81) reported 15 minutes ago from Wrexham, Wales

  @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

• 
  Knighty (@adamjpknight) reported 21 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

• 
  Layton evans (@LaytonYNWA) reported 23 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Simon Cooke (@MR51CUK) reported 29 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Han (@Hanhan2822) reported 38 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Lucy (@lucylou582) reported 41 minutes ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

• 
  Lucy87 (@Lucy8720) reported 45 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Jason Shaw (@RockyPallyEVO) reported 47 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  Jason Shaw (@RockyPallyEVO) reported 47 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  colin forbes (@Lee_Dsu) reported 48 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  Fi (@madfiona33) reported 51 minutes ago from Wrexham, Wales

  @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

• 
  James Selley (@JamesSelley) reported 52 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  colin forbes (@Lee_Dsu) reported 54 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  Layton evans (@LaytonYNWA) reported 56 minutes ago from Wrexham, Wales

  @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 57 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  Martin Spiers (@martinaspiers) reported 57 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@5amcoek) reported 37 seconds ago

  @virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service

• 
  David Howard (@Geordie_Radgie) reported 55 seconds ago

  @MoneySavingExp I'm in favour of more control (virgin media constantly stiffing me...), but define "inflation". You also need to factor in how the costs - for the specific business and product - are increasing. It would help if govt. didn't keep finding new ways of driving costs up, also.

• 
  Maureen (@lifeisnuts123) reported 1 minute ago

  @trapdoor456 @virginmedia Been with 4 providers so far inc Virgin and all been terrible when it comes to sorting problems. Pot luck I think. Can't wait to get away from the one I'm with now when the contract runs out.

• 
  Chris Love (@chrislove_89) reported 8 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  Frank Talking 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AgnstModFball) reported 9 minutes ago

  @Hughesy_B @virginmedia Worst company in the UK

• 
  Paul pearce (@mrpaulpearce01) reported 10 minutes ago

  @virginmedia you are an absolute disgrace. Internet down since Friday and you are saying the 30th to put right? Absolute joke why the delay?

• 
  The Way We Will Be (@TheWayWeWillBe) reported 13 minutes ago

  @virginmedia so cross with you again today Not only is the broadband up and down as usual (but tests show fine) but you won’t allow me to log in from my Apple Mac and you won’t allow me to update parental controls Useless

• 
  roger07 *** (@germann_ro) reported 14 minutes ago

  @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 15 minutes ago

  @trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with

• 
  Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported 16 minutes ago

  @virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys