Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

City	Problem Type	Report Time
Chester	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  ikkivllattun (@bikbee) reported 1 minute ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Tom Jones (@tomjoneschester) reported 2 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  colin forbes (@Lee_Dsu) reported 4 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  colin forbes (@Lee_Dsu) reported 11 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  Rob (@Rigobluenose) reported 14 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  Simon Cooke (@MR51CUK) reported 19 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Fi (@madfiona33) reported 20 minutes ago from Wrexham, Wales

  @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

• 
  Martin Spiers (@martinaspiers) reported 20 minutes ago from Llangollen, Wales

  @virginmedia I think I've broken your bot

• 
  Layton evans (@LaytonYNWA) reported 26 minutes ago from Wrexham, Wales

  @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

• 
  Carpo (@Carpo_vp) reported 27 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Fi (@madfiona33) reported 28 minutes ago from Wrexham, Wales

  @virginmedia why is anything watched on catch up really poor quality

• 
  Han (@Hanhan2822) reported 35 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Perry (@perry_shoemark_) reported 35 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  Layton evans (@LaytonYNWA) reported 41 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Layton evans (@Layton53) reported 42 minutes ago from Wrexham, Wales

  I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

• 
  iain smith (@smog1924) reported 45 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 48 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 55 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  James Selley (@JamesSelley) reported 59 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  Knighty (@adamjpknight) reported 59 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey Russell (@TraceyR16154277) reported 3 minutes ago

  @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

• 
  HRCastle (@hrcastle) reported 4 minutes ago

  @virginmedia @mjpenn7 Can you please confirm if there is an outage in BH21 area, as no one is replying to my DMs

• 
  Jane V Carroll 🇬🇧 (@JaneVCarroll) reported 4 minutes ago

  @mickharkin68531 @virginmedia The Service User Department

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 5 minutes ago

  What rude people they are @virginmedia Was on the phone, finally someone will collect the old modem. However, I will be cancelling my tv and landline services. Will keep VM broadband until such time as I can source a suitable alternative. Disconnection fee to pay.

• 
  Alloqui Strix (@AlloquiStrix) reported 7 minutes ago

  @virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?

• 
  Vicky Leigh (@vickiferris) reported 7 minutes ago

  I call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia

• 
  Shaun (@shauny67) reported 8 minutes ago

  @virginmedia @kimtaylor18 In 2026 I cannot understand why people want to pay for a TV service that you can subscribe to yourself. I have Virgin 1Gb then I subscribe to Netflix Amazon Prime & Disney, when it's F1 season I subscribe to Sky sports but I can cancel when I want at no extra charge

• 
  DÏE BLUE BARON (@duke_olaf) reported 12 minutes ago

  @virginmedia No service in the BS14 area Bristol at all

• 
  HRCastle (@hrcastle) reported 18 minutes ago

  @virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.

• 
  Dave (@DaveWW1877) reported 21 minutes ago

  @virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. 🐌 Mail Joke