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Virgin Media

Virgin Media outages and service status in Wrexham, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Wrexham come from postal codes LL13 and LL11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham, and Chester.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

  • lucylou582
    Lucy (@lucylou582) reported from Chester, England

    @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

  • PokerPimp05
    Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

  • RockyPallyEVO
    Jason Shaw (@RockyPallyEVO) reported from Chester, England

    @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

  • kubes81
    Kubes (@kubes81) reported from Wrexham, Wales

    @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • couldbecalmer
    Clare Harding (@couldbecalmer) reported from Chester, England

    @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.

  • RockyPallyEVO
    Jason Shaw (@RockyPallyEVO) reported from Chester, England

    Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

  • Carpo_vp
    Carpo (@Carpo_vp) reported from Chester, England

    Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

  • martinaspiers
    Martin Spiers (@martinaspiers) reported from Llangollen, Wales

    @virginmedia I think I've broken your bot

  • madfiona33
    Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

  • martinaspiers
    Martin Spiers (@martinaspiers) reported from Llangollen, Wales

    @virginmedia All the options seem to revolve around being a customer

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

  • nealey66
    Wayne1878 (@nealey66) reported from Wrexham, Wales

    @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

  • smog1924
    iain smith (@smog1924) reported from Wrexham, Wales

    @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • parky1021
    simon parkinson (@parky1021) reported

    @virginmedia Once again my internet connectivity is constantly dropping out Terrible service since I renewed my contract with you Wish I never had now

  • PHILROOKS
    just me (@PHILROOKS) reported

    @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.

  • wecipedia
    Alex (@wecipedia) reported

    TNT Sports quality on Virgin Media has been absolutely pathetic of late. Leeds vs West Ham game had audio issues and the picture on Real vs Bayern keeps cutting out. Great stuff 👍

  • ahmedbella19101
    Harry john (@ahmedbella19101) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

  • Shef1212
    M U (@Shef1212) reported

    @virginmedia still waiting for an engineer. I now been told I need to wait 12 days for an engineer to fix a damaged cable outside. No one wants to listen.

  • MikeModelsky
    Michael “Mecha” Modelsky (@MikeModelsky) reported

    Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

  • CunnoRed
    Cunno (@CunnoRed) reported

    @VirginMediaNews Virgin media , RTE all bought an paid for. ANY PERSON who is against this protest is a FF FG Supporter they voted them in and have no problem with the soaring costs of everything. Anyone saying just get on with it obviosuly has a cushy life bought houses for **** all way back

  • pressqforquinn
    Quinn 😈 (@pressqforquinn) reported

    Virgin Media is still having an outage. Was supposed to be fixed yesterday, but now estimated fix is 15th April. I'm going (more) insane and I can't afford to not stream so I'll try to stream today at like 8pm ish regardless! 🫠

  • Journeyman19689
    Alan (@Journeyman19689) reported

    @virginmedia Appalling service! Do not try and transfer to new address, just cancel it and be done!

  • deleteduser2007
    Deleted (@deleteduser2007) reported

    @virginmedia @LutzSchueler Complaint reference: C-2803262841 you have sent me an email on 02/04/2026 saying you attempted to contact me no voicemail or call was made , since then I’ve sent an email 4 times to your executive team to you and resolutions team and still no contact