Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Layton evans (@Layton53) reported 3 minutes ago from Wrexham, Wales

  I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

• 
  Simon Cooke (@MR51CUK) reported 16 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  colin forbes (@Lee_Dsu) reported 17 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  iain smith (@smog1924) reported 19 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  Layton evans (@LaytonYNWA) reported 24 minutes ago from Wrexham, Wales

  @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 24 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Kubes (@kubes81) reported 27 minutes ago from Wrexham, Wales

  @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

• 
  Han (@Hanhan2822) reported 30 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Fi (@madfiona33) reported 31 minutes ago from Wrexham, Wales

  @virginmedia why is anything watched on catch up really poor quality

• 
  Layton evans (@LaytonYNWA) reported 32 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Knighty (@adamjpknight) reported 34 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

• 
  colin forbes (@Lee_Dsu) reported 36 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  Ian Winter (@PokerPimp05) reported 41 minutes ago from Wrexham, Wales

  @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

• 
  Perry (@perry_shoemark_) reported 41 minutes ago from Abenbury, Wales

  For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

• 
  ikkivllattun (@bikbee) reported 44 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  James Selley (@JamesSelley) reported 51 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 53 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  Simon Cooke (@MR51CUK) reported 55 minutes ago from Wrexham, Wales

  Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

• 
  Lucy (@lucylou582) reported 57 minutes ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

• 
  Tina-Suzanne (@TinaSuzanne5) reported 58 minutes ago from Wrexham, Wales

  @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke O' Connor (@LOCthedreamer2) reported 5 minutes ago

  It's a scandal that these media companies spend your money in order to try and influence how you think. Virgin Media received 3 million euro worth of state grants from Coimisiún na Meain last year. They would never think of doing a documentary on how immigration has negatively impacted the economy or society, which is why it is so galling to see them propagandise the immigration scam in Ireland. #HowIrelandWorks

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 5 minutes ago

  Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

• 
  scfc 💙 (@Smallworth_xx) reported 10 minutes ago

  @virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?

• 
  MozzaEV (@mozzaev) reported 10 minutes ago

  @virginmedia @Carolestfc1 I havelogged a complaint, as paying for service we aren't receiving from Virgin Media

• 
  WHEELSlimShady ♿️ (@wheelslimshady_) reported 11 minutes ago

  @soarizard @elliviant Tbf mine is usually about £125, rn it’s down to like £76 but I also have tv package with Virgin Media. I have all the sports channels and so I do pay a lot, but I’m not sure how much my broadband is separately! But yes, mine WHEELY fast 🤘🏻🤓

• 
  Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported 11 minutes ago

  @JFab208 @virginmedia 28 August according to service status

• 
  paul taylor (@pstaylor1412) reported 12 minutes ago

  @virginmedia shocking service !You want to change my elderly mother’s tv package which is far in excess of her needs and charge her extra for it. Fleecing oaps is not a good look after 20 years loyalty we will be cancelling.

• 
  Paul Green (@pgreen83) reported 15 minutes ago

  @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

• 
  Ryan (@SarkySodRyan) reported 16 minutes ago

  @virginmedia you've sent me messages saying you'll charge me for not sending back my old box.... Despite me telling you the new one doesn't work. This is what it displays. Tried calling your customer service number and - as always - I can't get through Any idea what to do? R

• 
  Hopper (@154PinkChairs) reported 19 minutes ago

  @COMONSENSEBUL @KeepingWatchUK @virginmedia Go **** yourself you pathetic little ****