Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Simon Cooke (@MR51CUK) reported 12 seconds ago from Wrexham, Wales

  @virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.

• 
  Lucy87 (@Lucy8720) reported 8 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Knighty (@adamjpknight) reported 9 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

• 
  colin forbes (@Lee_Dsu) reported 10 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  Fi (@madfiona33) reported 25 minutes ago from Wrexham, Wales

  @virginmedia why is anything watched on catch up really poor quality

• 
  Jason Shaw (@RockyPallyEVO) reported 25 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  Layton evans (@Layton53) reported 32 minutes ago from Wrexham, Wales

  @virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning

• 
  Fi (@madfiona33) reported 40 minutes ago from Wrexham, Wales

  @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

• 
  ady maddocks (@madds74) reported 41 minutes ago from Wrexham, Wales

  @virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract

• 
  Rob (@Rigobluenose) reported 41 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  Ian Winter (@PokerPimp05) reported 44 minutes ago from Wrexham, Wales

  @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

• 
  Simon Cooke (@MR51CUK) reported 47 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  iain smith (@smog1924) reported 48 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  Perry (@perry_shoemark_) reported 50 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  Layton evans (@LaytonYNWA) reported 51 minutes ago from Wrexham, Wales

  @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

• 
  James Selley (@JamesSelley) reported 53 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  Layton evans (@LaytonYNWA) reported 53 minutes ago from Wrexham, Wales

  @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

• 
  colin forbes (@Lee_Dsu) reported 54 minutes ago from Chester, England

  @virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.

• 
  Martin Spiers (@martinaspiers) reported 54 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

• 
  Clare Harding (@couldbecalmer) reported 55 minutes ago from Chester, England

  @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GB Food Finder (@britfoodfinder) reported 9 seconds ago

  @FastCarr_72 @virginmedia Same issue

• 
  Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported 1 minute ago

  So @virginmedia is down again, been down since yesterday morning. We know it will last until just before the point they have to pay compensation, they will offer no apology and they give no updates. Looking at switching ASAP

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 2 minutes ago

  @virginmedia Can customer services agents @virginmedia be more human and less computers please? The customer services agents needs to listen on what is being said. The minute a phone call goes off script the agents are so confused and doesn't know how to speak and listen

• 
  Izzy McGuire (@iz49) reported 2 minutes ago

  @virginmedia I want to cancel my TNT sports it is ridiculous you make it so hard to do on the Virgin Media website. Please can someone message me asap

• 
  🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported 6 minutes ago

  @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

• 
  Joy Harris (@bengalisgirl) reported 8 minutes ago

  @virginmedia My tv screen has message saying Network out of range days of no service for hour upon hour

• 
  markrmifsud (@markrmifsud) reported 9 minutes ago

  Thank god we have backup internet "just" and @FreeviewTV on @Manhattan_TV whilst we wait four days for @virginmedia to fix their service

• 
  John (@Johnm7fr) reported 10 minutes ago

  @OliverGMcManus @virginmedia I had them at my mothers when I lived there. ******* useless. Got my own house and the previous tenants had Toob so it was all set up just had to make an account with them. Haven’t had a single issue. £25 a month and the speeds are great as well

• 
  Kelli Jayne Nunez (@JayneNunez11) reported 14 minutes ago

  @keithward329 @virginmedia Depends. Auto replies are usually garbage, but the real issue is no human loop. We set up Replymer to catch mentions, then still route the messy ones to a person.

• 
  Terry McCann (@hit_him_terry) reported 17 minutes ago

  For a service they failed to provide, @virginmedia isn't that fraudulent under consumer protection laws?