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Virgin Media

Virgin Media outages and service status in Wrexham, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Wrexham come from postal codes LL13 and LL11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham, and Chester.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

  • Lee_Dsu
    colin forbes (@Lee_Dsu) reported from Wrexham, Wales

    @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

  • Lee_Dsu
    colin forbes (@Lee_Dsu) reported from Chester, England

    @virginmedia Better rip the cable out of the wall and find a decent service.

  • JamesSelley
    James Selley (@JamesSelley) reported from Wrexham, Wales

    @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

  • Hanhan2822
    Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

  • kubes81
    Kubes (@kubes81) reported from Wrexham, Wales

    @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

  • Lucy8720
    Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

  • madfiona33
    Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia why is anything watched on catch up really poor quality

  • PokerPimp05
    Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

  • adamjpknight
    Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • Lyntrick
    L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England

    @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

  • madfiona33
    Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

  • martinaspiers
    Martin Spiers (@martinaspiers) reported from Llangollen, Wales

    @virginmedia All the options seem to revolve around being a customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iadnan9
    Addy (@iadnan9) reported

    @AlloquiStrix @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

  • CNeto97
    Cal (@CNeto97) reported

    @virginmedia need help M217NS , WiFi down, landline down no way to call keeps disconnecting me on call and your team can’t hear me need to sort this asap

  • BurnheadMax
    GlenEagle. Better society now for disabled. (@BurnheadMax) reported

    @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

  • JohnnyRep74
    Rep74NL (@JohnnyRep74) reported

    @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now

  • ukiptv241483
    🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv241483) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPT offers: live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

  • El_Lloydie
    Gareth Lloyd (@El_Lloydie) reported

    Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

  • PHILROOKS
    just me (@PHILROOKS) reported

    @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.

  • nottinghillman
    Nottinghill Man (@nottinghillman) reported

    @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet

  • HaveringHammer
    Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported

    I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

  • redjohnno1
    Eye of the the storm (@redjohnno1) reported

    @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty