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Virgin Media outages and service status in Wrexham, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • Layton53
    Layton evans (@Layton53) reported from Wrexham, Wales

    I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

  • Lee_Dsu
    colin forbes (@Lee_Dsu) reported from Wrexham, Wales

    @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

  • smog1924
    iain smith (@smog1924) reported from Wrexham, Wales

    @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

  • DoctorRood
    DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

  • kubes81
    Kubes (@kubes81) reported from Wrexham, Wales

    @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

  • Hanhan2822
    Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

  • madfiona33
    Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia why is anything watched on catch up really poor quality

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

  • adamjpknight
    Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • Lee_Dsu
    colin forbes (@Lee_Dsu) reported from Chester, England

    @virginmedia Better rip the cable out of the wall and find a decent service.

  • PokerPimp05
    Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

  • bikbee
    ikkivllattun (@bikbee) reported from Chester, England

    No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

  • JamesSelley
    James Selley (@JamesSelley) reported from Wrexham, Wales

    @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

  • Lyntrick
    L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England

    @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

  • lucylou582
    Lucy (@lucylou582) reported from Chester, England

    @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

  • TinaSuzanne5
    Tina-Suzanne (@TinaSuzanne5) reported from Wrexham, Wales

    @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LOCthedreamer2
    Luke O' Connor (@LOCthedreamer2) reported

    It's a scandal that these media companies spend your money in order to try and influence how you think. Virgin Media received 3 million euro worth of state grants from Coimisiún na Meain last year. They would never think of doing a documentary on how immigration has negatively impacted the economy or society, which is why it is so galling to see them propagandise the immigration scam in Ireland. #HowIrelandWorks

  • andy_nicks60
    Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported

    Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

  • Smallworth_xx
    scfc 💙 (@Smallworth_xx) reported

    @virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?

  • mozzaev
    MozzaEV (@mozzaev) reported

    @virginmedia @Carolestfc1 I havelogged a complaint, as paying for service we aren't receiving from Virgin Media

  • wheelslimshady_
    WHEELSlimShady ♿️ (@wheelslimshady_) reported

    @soarizard @elliviant Tbf mine is usually about £125, rn it’s down to like £76 but I also have tv package with Virgin Media. I have all the sports channels and so I do pay a lot, but I’m not sure how much my broadband is separately! But yes, mine WHEELY fast 🤘🏻🤓

  • Gary_P_Jackson
    Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported

    @JFab208 @virginmedia 28 August according to service status

  • pstaylor1412
    paul taylor (@pstaylor1412) reported

    @virginmedia shocking service !You want to change my elderly mother’s tv package which is far in excess of her needs and charge her extra for it. Fleecing oaps is not a good look after 20 years loyalty we will be cancelling.

  • pgreen83
    Paul Green (@pgreen83) reported

    @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

  • SarkySodRyan
    Ryan (@SarkySodRyan) reported

    @virginmedia you've sent me messages saying you'll charge me for not sending back my old box.... Despite me telling you the new one doesn't work. This is what it displays. Tried calling your customer service number and - as always - I can't get through Any idea what to do? R

  • 154PinkChairs
    Hopper (@154PinkChairs) reported

    @COMONSENSEBUL @KeepingWatchUK @virginmedia Go **** yourself you pathetic little ****