Virgin Media outages and service status in Wrexham, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in Wrexham come from postal codes LL13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham
|
Internet | 8 days ago |
|
Chester
|
TV | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Ian Winter (@PokerPimp05) reported from Wrexham, Wales@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Simon Cooke (@MR51CUK) reported from Wrexham, WalesSo @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Perry (@perry_shoemark_) reported from Abenbury, WalesFor the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Rob (@Rigobluenose) reported from Littleton, England@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Han (@Hanhan2822) reported from Rossett, WalesSince @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Clare Harding (@couldbecalmer) reported from Chester, England@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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Tom Douthwaite (@tom_douthwaite) reported from Wrexham, Wales@virginmedia i don’t. any updates? internet is still down.
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Layton evans (@Layton53) reported from Wrexham, Wales@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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colin forbes (@Lee_Dsu) reported from Chester, England@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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Wayne1878 (@nealey66) reported from Wrexham, Wales@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Jason Shaw (@RockyPallyEVO) reported from Chester, England@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Martin Spiers (@martinaspiers) reported from Llangollen, Wales@virginmedia All the options seem to revolve around being a customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Success W Lewis (@SuccessWLewis1) reported@virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.
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Damian Hastie (@DamianHastie) reported@virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!
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ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reportedVirgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.
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Adam (@adamebond) reported@virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?
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Virgin Media News (@VirginMediaNews) reportedA persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.
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MerlinJ & the Dowager. (@HamsterSick) reported@Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure
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Vocal and Proud (@Vocalandproudx) reported@virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom
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Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……
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Niall Moloney (@chiefbaalbec) reported@TonightVMTV Usual limited hang out on Virgin Media.
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karl heaney (@karlheaney1978) reportedInternet down and no information!!! North Ayrshire @virginmedia