Virgin Media Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wrexham come from postal codes LL13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
TV | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
TV | |
| Wrexham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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iain smith
(@smog1924) reported
from
Wrexham, Wales
@virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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niamh
(@PMWniamh) reported
the owner of virgin media can afford an entire island but can’t stop his company from being absolute dog **** 💩 @richardbranson @virginmedia
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CllrPhil Bateman MBE
(@PhilBatemanMBE) reported
@FatScottie @virginmedia It is really important for Virgin to understand what is happening here. The berating of a customer, undermines others confidence. Sadly Virgin probably don't give a hoot! But their Shareholders should..Any shareholder willing to ask a Question at the AGM anyone?
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TezzleDo
(@TezzleD) reported
@partians @virginmedia Yea my bad - i guess 2 years of trash service is a bit impatient of me, you're right. Not entirely sure what my chosen profession has to do with being fed up of paying through the teeth for a service I'm not receiving tho. Do enlighten me
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Phill Weaver!
(@PhillW23) reported
@virginmedia useless. Meant to be this good internet but you’ve been down more tonight then **********.
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FLOOFY | ZER0
(@DarkWraithZER0) reported
I refuse to believe there is any that is as ******* **** as @virginmedia atm ******* one month later and we’re back to square one
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sara woodman
(@swoodyman) reported
@virginmedia had no sound for 3 days, changed the hdmi and restarted my virgin box. Tried to contact for an issue, guess what? Something went wrong! I haven’t been able to get new channels either. What are we paying for??
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Chickenkeev
(@chickenkeev) reported
@JassalAshley @zachbussey You with virgin media Jas? It went down for me pretty much the exact same time
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rob pascall
(@purpendicular42) reported
@virginmedia Yes I have checked everything and have not had a call back an absolute disgrace , as usual your prices go up but the service drops to an all time low there are many people in my area with the same problems, BT for me now
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Jennifer H
(@jennyj_87) reported
@virginmedia am I able to get a replacement remote? It’s not working and I’ve tried everything. Currently trying to use one remote between two boxes.
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Allanbuzzy ⭐️🦝
(@Allanbuzzy) reported
"Hey, so you know the WiFi you pay for, and that you love to stay up?" "Uh-huh." "What if we **** that up at midnight AND 2AM!" Virgin Media.