Virgin Media

Virgin Media Outage Report in Wrexham, Wales

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The latest reports from users having issues in Wrexham come from postal codes LL13 and LL11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrexham, Wales 03/29/2026 07:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomWrexham Internet
United KingdomChester Internet
United KingdomChester Internet
United KingdomWrexham Internet
United KingdomWrexham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • LaytonYNWA Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

  • nealey66 Wayne1878 (@nealey66) reported from Wrexham, Wales

    @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

  • PokerPimp05 Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

  • madds74 ady maddocks (@madds74) reported from Wrexham, Wales

    @virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England

    @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

  • LaytonYNWA Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

  • smog1924 iain smith (@smog1924) reported from Wrexham, Wales

    @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

  • Hanhan2822 Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

  • madfiona33 Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia why is anything watched on catch up really poor quality

  • LaytonYNWA Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

  • Lucy8720 Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

  • LaytonYNWA Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • madfiona33 Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

  • adamjpknight Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • couldbecalmer Clare Harding (@couldbecalmer) reported from Chester, England

    @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

  • madds74 ady maddocks (@madds74) reported from Wrexham, Wales

    @virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#

  • TinaSuzanne5 Tina-Suzanne (@TinaSuzanne5) reported from Wrexham, Wales

    @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_BasherKyle9 Mr. Basher (@Mr_BasherKyle9) reported

    @virginmedia ayo bruh why is your service not letting me watch the PPV ufc 264 even though I paid already, I keep getting black screened whenever I try to open the PPV

  • 52marathonman Kevin Betts (@52marathonman) reported

    @virginmedia Cool thanks. And can you please tell me what the contraction issue actually means? And whether/when the council will grant permission/how I would be told?

  • _LucasHolt_ Lucas (@_LucasHolt_) reported

    Hey @virginmedia you sorted out the ‘content not available’ problem on Twitter yet? Not gonna lie it’s super annoying.

  • morgan99425208 morgan (@morgan99425208) reported

    @virginmedia this is bullshit I bought the mcgregor fight on the virgin store watched like 10 mins of it it then booted me off and now I cannot access it please help quick

  • beeb9840 sam (@beeb9840) reported

    @virginmedia fix twitter

  • Andyphartley Andy Hartley (@Andyphartley) reported

    @virginmedia No outage and can’t be because my iPhones iPad and laptop are working but the boxes aren’t. Done the full reset and still same issue.

  • littlenikkijp83 ✨♥️🌼 Nikki 🌼♥️✨ (@littlenikkijp83) reported

    Internet to work, I have a RING doorbell thst hasn't worked since 1am due to no Internet. Guy told me on phone that there are issues in my area and lots of people have no Virgin media services.... please sort this out, I can't work, have no security on my property, in an....

  • dannysfeir danny sfeir (@dannysfeir) reported

    @steve_race @virginmedia Seriously don’t do it - they are truly terrible and the attempted process hikes after year one are insane

  • Mr_BasherKyle9 Mr. Basher (@Mr_BasherKyle9) reported

    @virginmedia ight **** you bro, I missed the only fight I cared about on the card, suck my ballocks mate

  • Baba58076213 Baba (@Baba58076213) reported

    @virginmedia @Ponty100mph Why this may is not explained in contract and terms? Why definition of this may is kept secret until you hit the customer in the head?