Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Lucy (@lucylou582) reported 22 seconds ago from Chester, England

  @virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!

• 
  ikkivllattun (@bikbee) reported 3 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  James Selley (@JamesSelley) reported 7 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  Han (@Hanhan2822) reported 25 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

• 
  Wayne1878 (@nealey66) reported 27 minutes ago from Wrexham, Wales

  @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

• 
  Tom Douthwaite (@tom_douthwaite) reported 27 minutes ago from Wrexham, Wales

  @virginmedia i don’t. any updates? internet is still down.

• 
  Layton evans (@LaytonYNWA) reported 32 minutes ago from Wrexham, Wales

  @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

• 
  Lucy (@lucylou582) reported 35 minutes ago from Chester, England

  @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

• 
  Lucy87 (@Lucy8720) reported 36 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Perry (@perry_shoemark_) reported 37 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  colin forbes (@Lee_Dsu) reported 39 minutes ago from Chester, England

  @virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.

• 
  Layton evans (@LaytonYNWA) reported 40 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Rob (@Rigobluenose) reported 43 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  Simon Cooke (@MR51CUK) reported 43 minutes ago from Wrexham, Wales

  Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

• 
  iain smith (@smog1924) reported 44 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  colin forbes (@Lee_Dsu) reported 44 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  ady maddocks (@madds74) reported 45 minutes ago from Wrexham, Wales

  @virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 50 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  Layton evans (@LaytonYNWA) reported 56 minutes ago from Wrexham, Wales

  @virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue

• 
  Fi (@madfiona33) reported 60 minutes ago from Wrexham, Wales

  @virginmedia why is anything watched on catch up really poor quality

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  markrmifsud (@markrmifsud) reported 7 minutes ago

  @virginmedia it's been said that service should resume 16:00 tomorrow?

• 
  Sharon (@SharonHerbert) reported 9 minutes ago

  @GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 13 minutes ago

  @ProfChocCaXe @virginmedia And you can't see that you have no self-awareness and that you're rude and seek to be hurtful. It pities me that you have no standards which is demonstrated by your interactions here and how totally unbecoming they are.

• 
  Ugly Balaclava (@uglybalaclava) reported 14 minutes ago

  @andyvanstan @virginmedia It’s been down since 10am Tuesday, no TV or broadband in the CF63 and CF62 area, Barry, Wales

• 
  Shauna Campbell (@happymum2005) reported 15 minutes ago

  @PeteUK7 @LucyGoBag @virginmedia That’s appalling. Though for even their ‘apology response’ to get community noted is quite a spectacular fail!

• 
  Gordon Stewart (@gozzie83) reported 15 minutes ago

  @virginmedia How do I lock it down so people watching can’t add things to my bill without me knowing? I haven’t had an email or anything even to confirm it happened so is there an additional way to stop it happening in future?

• 
  Rick Barrow (@TheGreenBarrow) reported 17 minutes ago

  @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

• 
  Jane 🩵Reform party member🩵 (@JaneODwyer20) reported 18 minutes ago

  @irishdec316 @PeteUK7 @virginmedia You nasty piece of ****, get a life.

• 
  Kirstie (@Kirstiefk) reported 20 minutes ago

  @PeteUK7 @virginmedia Geez is this still happening? I had this problem with them when my dad died at the end of 2015 and had hoped it was a one off. They even phoned and asked to speak to my dad (despite me being PofA during life) for his permission to deal with me. I hope you get sorted quickly

• 
  d_f1888 (@df1888) reported 23 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman