Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Simon Cooke (@MR51CUK) reported 7 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Jason Shaw (@RockyPallyEVO) reported 8 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  Fi (@madfiona33) reported 8 minutes ago from Wrexham, Wales

  @virginmedia why is anything watched on catch up really poor quality

• 
  colin forbes (@Lee_Dsu) reported 10 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  Clare Harding (@couldbecalmer) reported 12 minutes ago from Chester, England

  @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 13 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  colin forbes (@Lee_Dsu) reported 15 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  James Selley (@JamesSelley) reported 16 minutes ago from Wrexham, Wales

  @virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.

• 
  Lucy87 (@Lucy8720) reported 21 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Tom Jones (@tomjoneschester) reported 24 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  ady maddocks (@madds74) reported 40 minutes ago from Wrexham, Wales

  @virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract

• 
  Fi (@madfiona33) reported 41 minutes ago from Wrexham, Wales

  @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

• 
  iain smith (@smog1924) reported 46 minutes ago from Wrexham, Wales

  @virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service

• 
  Layton evans (@Layton53) reported 47 minutes ago from Wrexham, Wales

  I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 48 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  ady maddocks (@madds74) reported 52 minutes ago from Wrexham, Wales

  @virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#

• 
  Simon Cooke (@MR51CUK) reported 53 minutes ago from Wrexham, Wales

  Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

• 
  ikkivllattun (@bikbee) reported 55 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Perry (@perry_shoemark_) reported 56 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  Rob (@Rigobluenose) reported 59 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Howe (@DaveHowe86) reported 5 minutes ago

  @JonStone101 @virginmedia Have the same at every renewal, even had the Indian team in disbelief that I wanted the cancel the landline phone (haven’t had one in decades) and could only quote more than what I was currently paying. The UK side (think Scotland) were great and got me the deal I was after

• 
  Davie G 🇬🇧 (@fredbeare) reported 9 minutes ago

  @ramspacek Like trying to get @virginmedia to accept you as a new customer

• 
  Joe Parkinson (@Joeparki) reported 9 minutes ago

  @virginmedia can you confirm if broadband is down in WN3 area?

• 
  cameron scotece (@CameronScotece) reported 10 minutes ago

  @virginmedia again WiFi completely unusable and not fit for purpose , £76 a month for the worst connection I’ve ever seen - Nottingham

• 
  Takezo Shinobi (@Tiger_Tear) reported 11 minutes ago

  @MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.

• 
  Ania Sowinski (@AniaSowinski) reported 13 minutes ago

  @epwhamilton @virginmedia I am having the same issue! It’s nothing to do with my hub and @virginmedia refusing to acknowledge this

• 
  Soli (@oisoli) reported 17 minutes ago

  @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

• 
  Hannah (@GGNDRiRock) reported 17 minutes ago

  @leolionmark @virginmedia I have the same issue on my tv too. It’s shite.

• 
  FPL Hornet (@fpl_goldenboys) reported 19 minutes ago

  @virginmedia Down every day this week, utter crap

• 
  catherineleech (@poppyandoscar) reported 27 minutes ago

  @virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.