Virgin Media outages and service status in Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Wrexham come from postal codes LL13 and LL12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia why is anything watched on catch up really poor quality
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Lucy (@lucylou582) reported from Chester, England@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Perry (@perry_shoemark_) reported from Abenbury, Wales@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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ikkivllattun (@bikbee) reported from Chester, EnglandNo Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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Tom Douthwaite (@tom_douthwaite) reported from Wrexham, Wales@virginmedia i don’t. any updates? internet is still down.
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Lucy (@lucylou582) reported from Chester, England@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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Layton evans (@Layton53) reported from Wrexham, WalesI think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia
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James Selley (@JamesSelley) reported from Wrexham, Wales@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Clare Harding (@couldbecalmer) reported from Chester, England@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Tina-Suzanne (@TinaSuzanne5) reported from Wrexham, Wales@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Jason Shaw (@RockyPallyEVO) reported from Chester, England@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MR_TRAVIS (@Travis_techz) reported@me_marifi @virginmedia @O2 Send me a DM for help
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PCExpressLUFCX (@PCELUFCXX) reported@virginmedia Wi-Fi off since this morning and now the tv gone too. Estimated fix time of 11am tomorrow? You’re ******* ****.
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spidella's kitkat🍫 || exams (@kkitkat_exe) reported@OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker
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kaan #freeimamoglu (@laankaan) reported@virginmedia So should I check your outage page daily to see if I’m getting the service I’m already being overcharged for? It took 30 minutes to talk to someone btw. Also; scaring people to overpriced renewals 6 months in advance is DISGUSTING.
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Simon (@cleggy1966) reported@virginmedia Yes. Because there was still an outage in the area, you cancelled the appointments. My issue was separate to the outage, but apparently you just cancel any appointments when there is an outage, irrespective of whether the issue relates to it or not. Madness.
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Christian Schmeer (@cschmeer) reported@virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but is a weird spot as all my network connections run to the cupboard by the entrance.
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Vicky 💖 (@Vicky51308928) reported@virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable
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Tom Edwards (@BBCTomEdwards) reportedInteresting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%
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Robert Henry (@RHenry652) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs
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Sadie~Jane (@sadiejane29) reported@virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑