Virgin Media Outage Report in Wrexham, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Shaw💙
(@amandashaw06) reported
@virginmedia How can I speak to a person who can help? How do I make a complaint? Was told only your call handler could escalate this, how do I escalate it @virginmedia ?
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Laura Sutcliffe
(@CindyLauraLou_x) reported
@virginmedia Hi virgin, still not working - same messages since it stopped working on Tuesday. Can you advise?
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rob 🏴💙🇪🇺
(@robcatt) reported
Hi @virginmedia are there any plans to overhaul your website to make it user friendly? Got your email to check my usage, logged in to see the standard home page with no mention or link to usage. Your service is great other than the site, which is consistently poor.
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Alan Cox
(@EtchedPixels) reported
@virginmedia You are sending me threatening notes about hardware that was returned, you even claimed to send an engineer round to collect it (nobody did), and your phone staff put me on hold for 20 minutes and hang up. #virginmedia. You are an embarrasment to the virgin brand
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Oscar Clark ➡️ 🎩
(@Athanateus) reported
Seems I spoke too soon - apparently there is a @vmbusiness network outage in my area which means that I can't do my planned charity stream (it just keeps stuttering) But I'll pick it up asap they fix the internet
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lisaford10
(@mummyfordof10) reported
Can anyone recommend a decent broadband. Has to be fibre broadband. Not @VodafoneUK as been mucked around by them already. Not @virginmedia as I'm with them, and connection is awful, and I pay loads when new customers get it a lot cheaper 🤬
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Neil Coyle
(@neilcoyle) reported
@virginmedia Never mind, you don't have any.
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Nick Gearing
(@NickGearing1) reported
@virginmedia Somebody just help us cancel without your crazy fees for your bad service
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Stu
(@stu_pot_1) reported
@titch_26 Virgin Media Customer Helpline
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JJBGaming
(@JJBGaming__YT) reported
@virginmedia want to move my router to my other room but I've tried to place the wires in but they don't fit (possibly old wiring) , can you help with this ?