Virgin Media Outage Report in Wrexham, Wales
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The latest reports from users having issues in Wrexham come from postal codes LL11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia All the options seem to revolve around being a customer
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola
(@Nicola19420025) reported
@virginmedia U going to give people money back for no service
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Suzie
(@suziemfuller) reported
@virginmedia Just how far spread is this problem. Let’s see…. Add where you are in the country Hemel Hempstead Herts
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Dom
(@Psychobop) reported
@virginmedia And you’ve also disabled the website and taken out the customer service phone lines. Great work!
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Lou Workman
(@Lou27059824) reported
@virginmedia Sick of this now. And can't even get through to the phone as yous hang up straight away 😡 rather pay the cancellation fee than carry on with your crappy service
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char
(@charkellyalex) reported
So glad I’m not at home whilst the virgin media outage is going on - no TV or internet would kill me
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OriginalKK
(@OriginalKK) reported
@virginmedia Issue in Edinburgh too…..since 9:30am today, still nothing.
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💜💜🐾🐾Michelle Steel🐾🐾💜💜
(@Mechems) reported
@virginmedia I take it the error message this channel is not authorised and to contact yous is part of the issue effecting TV services?
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andersmac
(@andersmac1) reported
@virginmedia @KJ_93x Absolute fuckall is working seen on your update bbc 1,2 itv,4 and 5 are working cheers for letting us watch freeview clowns horrible company sort it or sort a discount paying for fuckall if it isnt the tv its the internet
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ّ
(@Bamford01_) reported
Who else's virgin media TV channels are down
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Heather
(@fluffykit_uk) reported
@virginmedia So no tv, getting hung up on on the phone and the website down. How the heck is anyone supposed to get details of the outage and how long it will be before it is fixed?