Virgin Media outages and service status in Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester.
Community Discussion
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Perry (@perry_shoemark_) reported from Abenbury, Wales@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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Tom Douthwaite (@tom_douthwaite) reported from Wrexham, Wales@virginmedia i don’t. any updates? internet is still down.
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Lucy87 (@Lucy8720) reported from Chester, England@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Lucy (@lucylou582) reported from Chester, England@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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Layton evans (@Layton53) reported from Wrexham, Wales@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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Perry (@perry_shoemark_) reported from Abenbury, WalesFor the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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Wayne1878 (@nealey66) reported from Wrexham, Wales@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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colin forbes (@Lee_Dsu) reported from Wrexham, Wales@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Clare Harding (@couldbecalmer) reported from Chester, England@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Jason Shaw (@RockyPallyEVO) reported from Chester, EnglandReally not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
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Jason Shaw (@RockyPallyEVO) reported from Chester, England@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Han (@Hanhan2822) reported from Rossett, WalesSince @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia What does Virgin do for disabled people, when their internet goes down?
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Lucy (@lucylou582) reported from Chester, England@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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James Selley (@JamesSelley) reported from Wrexham, Wales@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Yellow Head (@marcwalby) reported@IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?
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FNATIC Saltyy (@saltyy_savage) reported@GothGuyGamer @virginmedia Customer service is terrible
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Paul THORNE (@harrewis) reported@virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.
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David Bartholo (@DavidBa97629651) reported@virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote
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cheryl blake (@BlakeyCb48) reported@virginmedia sky+ not working at all I think it’s the same all over since the update absolutely shocking considering the prices we pay
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oldman (@gyoldsingleman) reported@Laitty It's been over a week with sky sports plus via the red button on your remote @virginmedia problems
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Martin Paul (@martinianpaul) reported@virginmedia my bill has just shot up. Who do I need to speak to to get it down or get me out?
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Sarah Sanders💙 (@SarahSanders58) reported@IainSankey @virginmedia They just offered me savings of over £50 a month without even asking. Still need a landline because mobile reception here is awful. Got Sky Sports, Sky Cinema, HBO, Netflix so all set to not move from the sofa when it actually starts raining.
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Johnny A (@Ruislip33) reported@christofflennon If you download sky sports app and then select watch, then login with Virgin Media option at bottom of the page it works that way
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BoomPlatang💀 (@TAFKAB2) reported@DuggyStand @virginmedia @SkySports It doesnt work no matter what internet provider you have mate. Sky's servers are dogshit on purpose.