Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Wayne1878 (@nealey66) reported 13 minutes ago from Wrexham, Wales

  @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

• 
  Kubes (@kubes81) reported 13 minutes ago from Wrexham, Wales

  @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

• 
  Lucy (@lucylou582) reported 18 minutes ago from Chester, England

  @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

• 
  Simon Cooke (@MR51CUK) reported 18 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Layton evans (@LaytonYNWA) reported 22 minutes ago from Wrexham, Wales

  @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

• 
  Lucy87 (@Lucy8720) reported 23 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Simon Cooke (@MR51CUK) reported 27 minutes ago from Wrexham, Wales

  @virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.

• 
  Tina-Suzanne (@TinaSuzanne5) reported 27 minutes ago from Wrexham, Wales

  @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

• 
  Simon Cooke (@MR51CUK) reported 27 minutes ago from Wrexham, Wales

  So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

• 
  Clare Harding (@couldbecalmer) reported 31 minutes ago from Chester, England

  @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

• 
  Rob (@Rigobluenose) reported 33 minutes ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 41 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Martin Spiers (@martinaspiers) reported 42 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

• 
  Carpo (@Carpo_vp) reported 43 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  colin forbes (@Lee_Dsu) reported 44 minutes ago from Chester, England

  @virginmedia Better rip the cable out of the wall and find a decent service.

• 
  colin forbes (@Lee_Dsu) reported 46 minutes ago from Wrexham, Wales

  @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

• 
  Tom Jones (@tomjoneschester) reported 47 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 50 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Layton evans (@Layton53) reported 51 minutes ago from Wrexham, Wales

  @virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning

• 
  Ian Winter (@PokerPimp05) reported 57 minutes ago from Wrexham, Wales

  @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil McCrachn (@PhilMcCrachn) reported 7 minutes ago

  @virginmedia terrible internet all week, speeds less than a 10th of what I'm "guaranteed". Seems this is happening to others as well.

• 
  laura myers (@treblewinners99) reported 8 minutes ago

  @Simon_Whale @virginmedia Cancel your card !!!

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 9 minutes ago

  @virginmedia This isn't working is it. Asking if I'm available 'now' to answer security questions, when I respond yes you didn't get back to me for 3 hours. When, oddly I was no longer available. Very poor.

• 
  Hated Designs (Jamie) (@HatedDesign) reported 12 minutes ago

  @Afctopgooner @virginmedia mines out and the sites only telling me "We can’t connect to the broadband kit in your home" rather than telling me if theres an issue or not

• 
  Elon Gandi Mushk (@Forza_Pakistan) reported 12 minutes ago

  @Simon_Whale @virginmedia I don't like how they think they can push retarded indians onto residential customers these ******* Indians don't know the elbow from their ******* then they expected to resolve our issues when they don't even speak the language clearly @virginmedia is a laughing stock

• 
  Matt 💙 (@mattdoctorwho74) reported 12 minutes ago

  Stream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia

• 
  DWS | Sound lighting Video installation services (@DWsound) reported 15 minutes ago

  @Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it

• 
  Stephen Hampson (@StephenHampson) reported 15 minutes ago

  @virginmedia White flashing light on the power button. Volume works but not that so can't watch catch up and can't watch any paid channels. New complaint incoming. Thanks a lot

• 
  Shash (@shashpatel23) reported 15 minutes ago

  @virginmedia @virginmedia its not my equipment, its your end. If you know how important it is why does the estimated fix time keep getting later - now its after 6pm. When the working day has finished. Logged on to speak with someone and can't verify me even though im logged into my account!?!

• 
  Sammi Todd (@hollypolls) reported 24 minutes ago

  @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub