Virgin Media outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham, and Chester.

City	Problem Type	Report Time
Wrexham	Internet	3 days ago

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Simon Cooke (@MR51CUK) reported 33 seconds ago from Wrexham, Wales

  @virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.

• 
  Tom Douthwaite (@tom_douthwaite) reported 12 minutes ago from Wrexham, Wales

  @virginmedia i don’t. any updates? internet is still down.

• 
  Tina-Suzanne (@TinaSuzanne5) reported 15 minutes ago from Wrexham, Wales

  @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

• 
  Martin Spiers (@martinaspiers) reported 15 minutes ago from Llangollen, Wales

  @virginmedia All the options seem to revolve around being a customer

• 
  Wayne1878 (@nealey66) reported 15 minutes ago from Wrexham, Wales

  @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

• 
  Kubes (@kubes81) reported 16 minutes ago from Wrexham, Wales

  @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

• 
  Layton evans (@Layton53) reported 17 minutes ago from Wrexham, Wales

  I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

• 
  Lucy87 (@Lucy8720) reported 17 minutes ago from Chester, England

  @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

• 
  Layton evans (@Layton53) reported 23 minutes ago from Wrexham, Wales

  @virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning

• 
  Layton evans (@LaytonYNWA) reported 25 minutes ago from Wrexham, Wales

  @virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 30 minutes ago from Chester, England

  @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

• 
  Simon Cooke (@MR51CUK) reported 31 minutes ago from Wrexham, Wales

  @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

• 
  Perry (@perry_shoemark_) reported 38 minutes ago from Abenbury, Wales

  For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

• 
  Layton evans (@LaytonYNWA) reported 38 minutes ago from Wrexham, Wales

  @virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after

• 
  Fi (@madfiona33) reported 44 minutes ago from Wrexham, Wales

  @virginmedia why is anything watched on catch up really poor quality

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 46 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Perry (@perry_shoemark_) reported 47 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  ady maddocks (@madds74) reported 50 minutes ago from Wrexham, Wales

  @virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract

• 
  Knighty (@adamjpknight) reported 52 minutes ago from Chester, England

  @LegendEskimoBoy Virgin media customer line.

• 
  Han (@Hanhan2822) reported 56 minutes ago from Rossett, Wales

  Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Máire 🇮🇪 (@mochara57) reported 5 minutes ago

  @griptmedia @Ireland2020 On Virgin Media’s Tonight Show, I watched the host squirm & desperately try to silence Ben Scallan the moment he had the audacity to mention beheadings, you know, actual brutal realities happening on our streets. Classic MSM playbook, when the truth crashes the narrative, just deflect, disrupt & desperately compare apples to oranges. State-funded media has never looked more fragile, pathetic & exposed. 🇮🇪

• 
  Nicola Ainsworth (@nixola) reported 7 minutes ago

  @virginmedia I have been trying to contact customer service as my tv isn’t working but I have been on hold hours!! Is there another way to get help? They website doesn’t help

• 
  dera calla (@DeraCalla) reported 9 minutes ago

  @SarahLudford @virginmedia @O2 Agreed. Customer service now so often means hours and hours trying to contact people, and going round in circles for days and weeks. Why can't we just call and speak to someone?!

• 
  Darren Coomer (@coomerdarren) reported 9 minutes ago

  @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

• 
  D.HFootball (@iScoutFoozball) reported 10 minutes ago

  @JakePanetta @virginmedia @MisfitsBoxing Oh deserve all the **** coverage you got if you paid for that….

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 12 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  JS (@SweeneyJoanne) reported 13 minutes ago

  @virginmedia I cannot tell you how horrendous my experience has been. 4 weeks later, no install, a broken path and I have no broadband! You didn’t show up again!!!! No communication either.

• 
  Mr H (@silestanix) reported 15 minutes ago

  @O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm

• 
  Dr Amir Hamid (@DrAmirHamid) reported 16 minutes ago

  @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor

• 
  Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺 (@READY2MIX) reported 16 minutes ago

  I've tried 36 times to log in to my account. The process involves downloading an email, pressing a button to return to the screen—what f****** screen?—then trying the alternative options, sending a text, getting to another page, linking something up, and doing this repeatedly. Still only want the router model name. Incompetent and useless. Can't just have an email and a password, gotta get sent a text that doesn't f****** work, get sent an email that doesn't f****** work, do it 38 times or do it for the rest of my f****** life. #Virginmedia made it easier for who the f***? All these corporations and banks always improving either the taste of processed food or their login process and, it's never f****** easy, so who are they improving it for? It's like they are teaching us to take instructions have to get on the phone press this press that press that press that teaching us to obey constantly. Use the app it's easier f*** is it.! #news