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Virgin Media outages and service status in Wrexham, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Wrexham come from postal codes LL13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.

Community Discussion

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Virgin Media Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • Lucy8720
    Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

  • Layton53
    Layton evans (@Layton53) reported from Wrexham, Wales

    I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia

  • Lee_Dsu
    colin forbes (@Lee_Dsu) reported from Chester, England

    @virginmedia Better rip the cable out of the wall and find a decent service.

  • MR51CUK
    Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

  • nealey66
    Wayne1878 (@nealey66) reported from Wrexham, Wales

    @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • madfiona33
    Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia why is anything watched on catch up really poor quality

  • tom_douthwaite
    Tom Douthwaite (@tom_douthwaite) reported from Wrexham, Wales

    @virginmedia i don’t. any updates? internet is still down.

  • RockyPallyEVO
    Jason Shaw (@RockyPallyEVO) reported from Chester, England

    @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

  • madds74
    ady maddocks (@madds74) reported from Wrexham, Wales

    @virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#

  • Hanhan2822
    Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

  • LaytonYNWA
    Layton evans (@LaytonYNWA) reported from Wrexham, Wales

    @virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please

  • DoctorRood
    DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

  • TinaSuzanne5
    Tina-Suzanne (@TinaSuzanne5) reported from Wrexham, Wales

    @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

  • lucylou582
    Lucy (@lucylou582) reported from Chester, England

    @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

  • DoctorRood
    DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia What does Virgin do for disabled people, when their internet goes down?

  • martinaspiers
    Martin Spiers (@martinaspiers) reported from Llangollen, Wales

    @virginmedia I think I've broken your bot

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

  • Lee_Dsu
    colin forbes (@Lee_Dsu) reported from Wrexham, Wales

    @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • walliks
    snakes on a plane (@walliks) reported

    @dollDCFC @virginmedia @siemaiqbal Pish that's what 15 years of garbage internet pay for 1giga internet 🛜 and get about 300gig speeds through a lan cable on ps5 had a guy out last year with obviously a charge fee as usual what become useless as the guy couldn't even open the box outside

  • JagsArthurson
    Jags Arthurson (@JagsArthurson) reported

    When @virginmedia tells you to update your Tivo Box to the latest version, DON'T DO IT! It is truly RUBBISH There is not one single thing about it that is not WORSE than the previous version. So bad that I will be leaving Virgin as soon as I can

  • RodRapid1784
    Sir Rapid Rod (@RodRapid1784) reported

    @virginmedia is there a problem with phone signal atm

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?

  • ryanbrittain1
    Ryan Brittain (@ryanbrittain1) reported

    @virginmedia @ElJaffoGuzman I’ve had the same issue, my virgin media bill is twice as expensive as the next nearest price. Virgin not interested. I could cancel and rejoin it would be cheaper and cost them

  • jomas1704
    josef (@jomas1704) reported

    @virginmedia sort your horrible internet out 👍🏻

  • RosMunday27
    Rosario Munday (@RosMunday27) reported

    @virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful

  • quiquisworld
    Q🍒𒉭🐆 (@quiquisworld) reported

    Fam I was moved to in a&e and by the guy that came to fix my wifi by virgin media they should be more afraid

  • PHagerty70
    PH (@PHagerty70) reported

    @virginmedia my account has been locked since 7th May, no email or access to VM online services. I have spoken to you 10 times, including a ‘signed for’ complaint, received on 20th June. I have heard nothing, this is unacceptable. Please can someone help me? (Customer for 18yrs)

  • livingdaylite
    Diego Kruger (@livingdaylite) reported

    @Ofcom In other words @Ofcom are informing us about their systematic failings in curbing the systematic failings of criminal cartel that is "Virgin Media" who make BILLIONS by charging extortionate prices and providing s#!t service what a "regulator" you are @Ofcom 🤡