Virgin Media outages and service status in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Wrexham come from postal codes LL13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Simon Cooke (@MR51CUK) reported from Wrexham, WalesSo @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Perry (@perry_shoemark_) reported from Abenbury, WalesFor the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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Jason Shaw (@RockyPallyEVO) reported from Chester, EnglandReally not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
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Layton evans (@Layton53) reported from Wrexham, Wales@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Perry (@perry_shoemark_) reported from Abenbury, Wales@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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Lucy87 (@Lucy8720) reported from Chester, England@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Simon Cooke (@MR51CUK) reported from Wrexham, Wales@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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Lucy (@lucylou582) reported from Chester, England@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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James Selley (@JamesSelley) reported from Wrexham, Wales@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Ian Winter (@PokerPimp05) reported from Wrexham, Wales@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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colin forbes (@Lee_Dsu) reported from Chester, England@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Simon Cooke (@MR51CUK) reported from Wrexham, WalesFed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Martin Spiers (@martinaspiers) reported from Llangollen, Wales@virginmedia All the options seem to revolve around being a customer
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Williams (@bushmills7d) reported@virginmedia great service again. Second time today we’ve had no service , that’s the third time this week. If We hadn’t renewed our subscription with you we would cancel
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Groupthink Blogs (@GroupthinkBlogs) reported@simonlevans @virginmedia They even admitted they did so. I remember trying to cancel my mum's contract 10 years ago, took me 2 hours. Most people would have given up.
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Edward Perkins (@undertakereddie) reported@Ofcom I left Virgin Media in November 2016 moved over to Sky Q and I have never looked back. Sky have treated me way better as a customer than Virgin Media ever did. Virgin charged me over £300 when I left them. They threatened me with bayliffs if i didn't pay them
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Ian McNee (@IanSMcNee) reported@premnsikka Something of a tangent Prem but there are good domestic service providers that are not owned by US multinationals. I ditched the appalling @VirginMedia years ago over their terrible customer service & moved to Andrews & Arnold - @AAISP. A little more expensive but great service.
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Duncan Waugh (@waughzone) reported@virginmedia No change. Service still intermittent at best.
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Andrew Urquhart (@andrewiurquhart) reportedYep agree @virginmedia are the worst company. Damage property, waste customers time & lie!!! Bunch of cowboys
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Dan Stevens (@DanStev14730264) reported@virginmedia Hi have you tried to resolve this issue yet pls
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Tom O 🏴🔴⚪️ (@MillersTomO) reported@virginmedia hi. Is there an internet outage in Scotland? It's gone awfully quiet. #worldcup #england #mexico
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Hesaga (@Hesaga_) reported@TOBZYNWA @sweenus987 @Thafnine YouTube doesn't really count for live yet. but it'll be the same has having sky in the uk or virgin media and never watching bbc but still having to pay for tv licence because the option is there to watch it so you need to pay.
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Hatz (@DevilHatman) reported@virginmedia The hilarious part... your complaints team sends me an email saying we agreed a resolution and closed it. We have abso-*******-lutely not agreed a resolution. I haven't even been able to speak to anyone yet and nobody has replied to response. @Ofcom