Virgin Media outages and service status in Wrexham, Wales
No problems detected
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- Virgin Media generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Wrexham come from postal codes LL13 and LL12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester, and Wrexham.
Community Discussion
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Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Lucy (@lucylou582) reported from Chester, England@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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ikkivllattun (@bikbee) reported from Chester, EnglandNo Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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James Selley (@JamesSelley) reported from Wrexham, Wales@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Han (@Hanhan2822) reported from Rossett, WalesSince @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Wayne1878 (@nealey66) reported from Wrexham, Wales@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Tom Douthwaite (@tom_douthwaite) reported from Wrexham, Wales@virginmedia i don’t. any updates? internet is still down.
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Lucy (@lucylou582) reported from Chester, England@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Lucy87 (@Lucy8720) reported from Chester, England@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Perry (@perry_shoemark_) reported from Abenbury, Wales@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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colin forbes (@Lee_Dsu) reported from Chester, England@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Rob (@Rigobluenose) reported from Littleton, England@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Simon Cooke (@MR51CUK) reported from Wrexham, WalesFed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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iain smith (@smog1924) reported from Wrexham, Wales@virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service
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colin forbes (@Lee_Dsu) reported from Chester, England@virginmedia Better rip the cable out of the wall and find a decent service.
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ady maddocks (@madds74) reported from Wrexham, Wales@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Layton evans (@LaytonYNWA) reported from Wrexham, Wales@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Fi (@madfiona33) reported from Wrexham, Wales@virginmedia why is anything watched on catch up really poor quality
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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markrmifsud (@markrmifsud) reported@virginmedia it's been said that service should resume 16:00 tomorrow?
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Sharon (@SharonHerbert) reported@GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@ProfChocCaXe @virginmedia And you can't see that you have no self-awareness and that you're rude and seek to be hurtful. It pities me that you have no standards which is demonstrated by your interactions here and how totally unbecoming they are.
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Ugly Balaclava (@uglybalaclava) reported@andyvanstan @virginmedia It’s been down since 10am Tuesday, no TV or broadband in the CF63 and CF62 area, Barry, Wales
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Shauna Campbell (@happymum2005) reported@PeteUK7 @LucyGoBag @virginmedia That’s appalling. Though for even their ‘apology response’ to get community noted is quite a spectacular fail!
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Gordon Stewart (@gozzie83) reported@virginmedia How do I lock it down so people watching can’t add things to my bill without me knowing? I haven’t had an email or anything even to confirm it happened so is there an additional way to stop it happening in future?
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Rick Barrow (@TheGreenBarrow) reported@virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration
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Jane 🩵Reform party member🩵 (@JaneODwyer20) reported@irishdec316 @PeteUK7 @virginmedia You nasty piece of ****, get a life.
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Kirstie (@Kirstiefk) reported@PeteUK7 @virginmedia Geez is this still happening? I had this problem with them when my dad died at the end of 2015 and had hoped it was a one off. They even phoned and asked to speak to my dad (despite me being PofA during life) for his permission to deal with me. I hope you get sorted quickly
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d_f1888 (@df1888) reported@virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman