Virgin Media Outage Report in Wrexham, Wales
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The latest reports from users having issues in Wrexham come from postal codes LL11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia All the options seem to revolve around being a customer
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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ikkivllattun
(@bikbee) reported
from
Chester, England
No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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Carpo
(@Carpo_vp) reported
from
Chester, England
Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Brockbanks
(@mabrock1980) reported
When someone cancels their broadband, giving the 30 days notice, is it legal for the provider to arbitrarily cancel the cancellation so they can sell you a lesser deal than the one you're going for, or force you to pay for another month's service? @virginmedia seem to think so.
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Steve McCormack
(@stevejmcc) reported
@virginmedia I'm away from home at the moment but my neighbours report that broadband, TV and landline are all down.
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Michael Brockbanks
(@mabrock1980) reported
@virginmedia Bad. Cancelled my contract 29/03 so partner could open a new one to take advantage of Volt (far better as new customer). Was told would be disconnected 27/04, but this was apparently cancelled when we *discussed* putting the account in partner's name. I agreed to nothing.
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Michael Brockbanks
(@mabrock1980) reported
@virginmedia Now being told we will have to wait another 30 days if I want to cancel, or we can change to partner's name, but with fewer benefits than a wholly new contract. Seems you've taken action without confirming and are now trying to force me to stay.
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Luap Nruoblew
(@WelbournPaul) reported
@virginmedia Enough is enough, wasted enough time on this over the past few days. I am not doing any more. This is a virgin problem from start to finish. I will though commit to the bullets.
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Ross Durning
(@RossDurning67) reported
@virginmedia I called them. Said they’d log the issue but no idea when it will be fixed. Still not working and can’t register my new account to access my app
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Luap Nruoblew
(@WelbournPaul) reported
@virginmedia 7400 still on screen. Link to service check does not work. No further forward. Yet again, it is my valuable time being wasted, making inputs into a service that, is deficient. Guess the next thing will be another engineer visit at an inconvenient time. If they turn up.
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Brandon
(@OfficialWizzG) reported
@virginmedia If I was to dm you with account details, can you make sure our complaint is logged to get the automatic compensation given to us at the rate which is stated online? As no one gives me a answer for this funny enough
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Beepups | They/Them
(@Beepupper) reported
@virginmedia I shouldn't have to have more than 1 browser to access it. I'm trying on Chrome. And my cookies were cleared recently, they're not the issue...
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Goose
(@Gooseish) reported
@virginmedia this is simply not on. Internet has been down since early morning. No updates, no notice to customers.