Virgin Media Outage Report in Rossett, Wrexham, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rossett, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rossett, Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Ellesmere Port |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rossett, Wales
Latest outage, problems and issue reports in Rossett and nearby locations:
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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𝕿𝖎𝖒 𝕷𝖞𝖙𝖍
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia Hello, myself and a friend are having problems with our remotes not working with our virgin media boxes and would like to know how we can get replacements. Tried contacting on the phone. If there is another number or email we can use could you please forward? Thanks
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Rich
(@richdavies123) reported
from
Ellesmere Port, England
@virginmedia please can you fix the terrible signal/interference on the Joshua v Pulev PPV. Ive just missed a whole round of the Bakole fight!!
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
So I first get a call claiming to be from @skytv about tech issue on my broadband I said how’s can that be (I’m not with them) they hang up. Not more than 30 mins later same type of call claiming to be @virginmedia about same issue. Numbers calling me are 01639686677, 01793635483
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Young
(@J_Young_23) reported
@virginmedia any chance of you sorting my internet connection out?! Constantly dipping in and out.. absolutely terrible!!!
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Okifumi
(@Filthy_Okifumi) reported
@Fifakill_ @virginmedia Virgin is a joke keeps going down
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Tony
(@tony_cop) reported
@virginmedia Still not working in Ampthill
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KM2023. Honda Motorsport.
(@MotorsportKM23) reported
Unreliable Internet? No method to contact our support teams? High price Internet? Want to be robbed blind? Want to suffer during an outage and our engineer's are sleeping? Then sign up to Virgin Media today! #VirginMediaoutage 5 star service, for making cups of teas! @virginmedia
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Arctic Cat
(@arctic_cat) reported
@virginmedia Still not working correctly in CF24 4SY
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Roger Martin 🇬🇧
(@CRMartin571) reported
@virginmedia So 1 hour completely down. Just come back on. No good for a fixed issue...
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Rhys ®️
(@RhysGilmore19) reported
@virginmedia This is an complete joke, still not working. Try and phone the call like goes to answering machine and tells you to check app. Yet the app and website is down also absolute joke
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Grigorijs
(@GrisZka13) reported
@oskar5x5 @virginmedia Leeds completely down cant do anything with their links not answering phone and they up prices virginmedia absolutely shame
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ANDY PATEY
(@andrew_patey) reported
@virginmedia Its down again now..
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Becky Tipton
(@Beckytiptonx) reported
How on Earth are you supposed to get in contact with @virginmedia tried calling… never get through or they hang up. Online chat can’t help me… I just want to cancel my contract as the wait has been way too long for a self install WiFi set!! 😖