Virgin Media Outage Report in Rossett, Wrexham, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rossett, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rossett, Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV | |
| Wrexham |
TV | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rossett, Wales
Latest outage, problems and issue reports in Rossett and nearby locations:
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
Virgin Media demonstrating they’re as useless as YODEL when it comes to customer support.
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Barry Walker
(@babawalker) reported
from
Ellesmere Port, England
@virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Corey Davies
(@CoreyLDavies) reported
from
Ellesmere Port, England
The customer service from @virginmedia is absolutely shocking!
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia STOP parroting the same crap.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia No. I work, so don’t have a spare hour during the day. I’ll call to cancel when I can fit it in. £120 odd per month should enable me to watch a recording.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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INVINTA (Natalie)
(@invintauk) reported
@virginmedia Thanks for responding. No known issues are said in that link.
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Izzy
(@izzyhayward) reported
@virginmedia I'm crying, this service is so bad & frustrating. Just trying to get a replacement for 7yr old TiVo but had rude salesman instead. Been on hold for 1hr 45m now. Enough now. Sort it out.
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Sam Marner
(@Marnerbanana) reported
@virginmedia if I use a TP Link powerline adapter (one TP Link unit connected to hub by ethernet, one TP Link unit connected to PC by ethernet), I get a steady signal. If I connect the PC directly to the router via the ethernet cable, the connection cuts every 5 mins. Solution?
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Niall
(@NiallTaylor) reported
@virginmedia I have complained, I’ve also spoken to an advisor over the phone who wasn’t very helpful. I’m paying my bills and the issue isn’t ever going to be resolved. It’s a joke.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@chloemphoto @virginmedia Even if the ethernet works, the WiFi issues are still there and you need it sorting. It's in the @virginmedia contract to ensure all equipment is working and functioning as it should. Faulty equipment should be replaced and remember, you're paying for the service.
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IsayIsayIsay
(@IsayIsayIsay1) reported
@virginmedia Have spent hours holding on the phone and awaiting for help on chat since Monday ! I need help with my account ! Other companies are managing this much better snd yet you are a communication company ! Please help !
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Jennie Green
(@Ginaatonic) reported
@SeanMurricane I feel for you. @virginmedia would need to pay me to be their customer..
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Dean Longman
(@DeanLongman1) reported
from
Sutton at Hone, England
@virginmedia I have done all that is requested and still not working so have been on hold for 53 mins for someone to put the phone down without even speaking to me yet again! What do you advise is the next step?
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Phtevenrobert
(@Phtevenrobert) reported
@Sarah_J_Fuller @virginmedia @MoneyTelegraph Keep all of your call logs/messages etc. between yourself and the company, as well as these tweets, and cancel your direct debit. They won't be able to do anything against you for doing so because you have evidence of trying to cancel your package and not being allowed.
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Liam Broadfoot
(@LiamBroadfoot) reported
@virginmedia talk to someone about my complaint. You've emailed me saying you tried to reach me, which you didn't, I've had no missed calls and only have my mobile listed with you. I've been told multiple times that you don't have a complaints team to stop me even talking to them. Crazy.