Virgin Media

Virgin Media Outage Report in Rossett, Wrexham, Wales

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rossett, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rossett, Wrexham, Wales 03/15/2026 10:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rossett, Wales

Latest outage, problems and issue reports in Rossett and nearby locations:

  • JulieMNoble Julie Noble (@JulieMNoble) reported from Tarporley, England

    @LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet

  • PokerPimp05 Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

  • richdavies123 Rich (@richdavies123) reported from Ellesmere Port, England

    @virginmedia please can you fix the terrible signal/interference on the Joshua v Pulev PPV. Ive just missed a whole round of the Bakole fight!!

  • TinaSuzanne5 Tina-Suzanne (@TinaSuzanne5) reported from Wrexham, Wales

    @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    Hard to accept an email from @virginmedia stated our new 360 box is £27 cheaper for new customers, but we’re an existing customer so we have to pay more. They may as well have signed off the email with ‘f*ck you’.

  • ianfarr Ian Farr (@ianfarr) reported from Ellesmere Port, England

    @virginmedia how difficult it was trying to cancel a contract that's got less than 2 weeks left to run. Cant be charging people to cancel a contract with that amount of time. Plus you took more money off me last bill. Ridiculous customer service

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

  • Hanhan2822 Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

  • RockyPallyEVO Jason Shaw (@RockyPallyEVO) reported from Chester, England

    @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.

  • JudeParkin jude parkin (@JudeParkin) reported from Ellesmere Port, England

    @virginmedia ch66 1se area no wifi service since yesterday! How long does it take to fix a fault?

  • RockyPallyEVO Jason Shaw (@RockyPallyEVO) reported from Chester, England

    Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

  • JudeParkin jude parkin (@JudeParkin) reported from Ellesmere Port, England

    @virginmedia Trying to cancel an engineer appointment for tomorrow.. nothing on line to be able to cancel ? Tried calling 150 after 10 minutes got cut off !

  • the_eporter 𝕿𝖎𝖒 𝕷𝖞𝖙𝖍 (@the_eporter) reported from Ellesmere Port, England

    @virginmedia Hello, myself and a friend are having problems with our remotes not working with our virgin media boxes and would like to know how we can get replacements. Tried contacting on the phone. If there is another number or email we can use could you please forward? Thanks

  • Dan_Jacko_ Danny (@Dan_Jacko_) reported from Ellesmere Port, England

    @virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want

  • MickPyne Michael Pyne (@MickPyne) reported from Ellesmere Port, England

    @virginmedia virgin down again in Ellesmere Port absolute **** service been down since 22:00 and estimated fix of 18:00 today. Thanks virgin

  • nealey66 Wayne1878 (@nealey66) reported from Wrexham, Wales

    @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Asalanian میوند🕊 (@Asalanian) reported

    @virginmedia Our internet has been down for hours now. Can you please sort it out, I need to work! 🙄🙏🏽

  • BlueMist_CTID Di MCFC 💙🐝 (@BlueMist_CTID) reported

    @virginmedia your WiFi is ******* ****! Constantly dropping out on random devices. Absolute garbage 💩

  • ianhensh Ian Henshall (@ianhensh) reported

    @virginmedia Done all that I must have tried 20 different passwords now it says they’re strong passwords then reject everything I try. Also tried on Apple & Microsoft nothing works. This isn’t a new problem, I can see people complaining going back months U must have a fix

  • stella56804 Stella Franka (@stella56804) reported

    @ko2_11worldcup @facebook @virginmedia It is so heartbreaking loosing your account to someone else, My business account was hacked sent alot of mails to the support team but nothing was done until i came across v6fix on Instagram and he fixed it completely

  • lvngbth Ian Watters (@lvngbth) reported

    @virginmedia ... and they're both down again.

  • UnisonDave Dave Watson (@UnisonDave) reported

    @virginmedia No problem with broadband in my area. When you go to TV it runs a check. Says there are diagnostic issues but can’t fix it. Done this several times now. The system doesn’t work. I have sent you screenshots of this in my complaint.

  • MissKarmou Evi Karmou (@MissKarmou) reported

    @virginmedia Your WiFi and TV are down in Newark, Nottinghamshire. Website shows no issues but there was a fault in the area yesterday and was resolved: Now down again!

  • TheFatDudeUK The Fat Dude (@TheFatDudeUK) reported

    @virginmedia U keep saying that I had 1 email that I replied not had one with any questions im getting really annoyed I am at this stage asking how much something is thus security thing is just **** excuse

  • JohnNolanLFC John Nolan (@JohnNolanLFC) reported

    @virginmedia Why can't anyone in your CS team explain why my latest bill is higher than expected? Are you able to help me on here???

  • sally_syson sally syson (@sally_syson) reported

    @virginmedia no service. Just constantly saying starting up…. Postcode B90. Is there a problem?