Virgin Media Outage Report in Rossett, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rossett, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Rossett, Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham, Ellesmere Port and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Ellesmere Port |
Wi-fi | |
| Queensferry |
Wi-fi | |
| Ellesmere Port |
||
| Wrexham |
Internet | |
| Ellesmere Port |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rossett, Wales
Latest outage, problems and issue reports in Rossett and nearby locations:
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Corey Davies
(@CoreyLDavies) reported
from
Ellesmere Port, England
The customer service from @virginmedia is absolutely shocking!
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Sheryl
(@Sheryl83) reported
from
Ellesmere Port, England
@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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ASH (GEN-X)
(@MrAshleyVP) reported
from
Saughall, England
@melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation
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Barry Walker
(@babawalker) reported
from
Ellesmere Port, England
@virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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Sue Lightfoot
(@suelightfoot) reported
from
Saughall, England
We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@deadsoultheend) reported
@virginmedia Well will it be fix
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Joanne (she/her)
(@GonnyGolightly) reported
Can’t even report @virginmedia services issue because NO internet. Same as always
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Browser of things
(@browser_things) reported
@virginmedia @sarjeantm01 If this had been any level of security issue they would have had significant pressure to report and fix quickly from ICO with a plan to prevent. That drives prevention and repsonse behaviour. But theres no real pressure on them for an ops issue like this
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chelsea anne george💫
(@chelsanne_201) reported
@virginmedia @macavanagh So if it’s a repeat then why wasn’t it fixed properly earlier ? Instead of having this issue for many people.
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wooby
(@wooby9876) reported
@virginmedia Bro come on the internet has barely worked for weeks now complete blackout
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Agent_Jack_
(@Agent_Jack_) reported
@virginmedia I would love to know what is going on right now from a technical stand point. I have internet for now but would love to know what the issue was. #BetterThanTalkTalk
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Ouchy
(@Ouchy) reported
@Trev_Ange @virginmedia It'll be some set of routers which have had bad config assigned I bet. Oddly some properties resolved whilst others not, even switching DNS.
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Kayden Nzanga
(@KaydenNzanga) reported
@virginmedia Such a dog **** company. Constant issues. Will be going elsewhere
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peter
(@bromalee) reported
@virginmedia Three hours later and a very unhelpful response - how will you be refunding customers like me who have had to change their plans - why his you also not offer any comms to clarify position this morning if happened at 1am this morning - really poor response !
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David Hemmings
(@davehemm) reported
@vmbusiness I saw that you have been experiencing countrywide problems today - have two separate business broadband with you (currently down again). One of the services had 4g backup dongle - this has failed once again to actually work.