Virgin Media

Virgin Media Outage Report in Rossett, Wrexham, Wales

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rossett, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rossett, Wrexham, Wales 11/07/2025 05:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rossett, Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomWrexham Internet
United KingdomEllesmere Port TV
United KingdomEllesmere Port TV
United KingdomWrexham TV
United KingdomEllesmere Port TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rossett, Wales

Latest outage, problems and issue reports in Rossett and nearby locations:

  • suelightfoot Sue Lightfoot (@suelightfoot) reported from Saughall, England

    We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    No Internet. Hope @virginmedia fix whatever the fault is soon

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • Sheryl83 Sheryl (@Sheryl83) reported from Ellesmere Port, England

    @virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia having issues with broadband. Hope it gets fixed soon.

  • babawalker Barry Walker (@babawalker) reported from Ellesmere Port, England

    @virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain

  • nealey66 Wayne1878 (@nealey66) reported from Wrexham, Wales

    @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

  • couldbecalmer Clare Harding (@couldbecalmer) reported from Chester, England

    @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.

  • madfiona33 Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia why is anything watched on catch up really poor quality

  • CoreyLDavies Corey Davies (@CoreyLDavies) reported from Ellesmere Port, England

    The customer service from @virginmedia is absolutely shocking!

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help

  • AlisonHopkin Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, England

    @virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.

  • Lucy8720 Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

  • MrAshleyVP ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • heatherjoy3 heather (@heatherjoy3) reported from Ellesmere Port, England

    @virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz

  • madfiona33 Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England

    @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

  • adamjpknight Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeprezzedRacoon Kacper Pierzchala (@DeprezzedRacoon) reported

    @virginmedia For past 2 weeks my wifi connection is bad, when I call it says that there is some issue and engineers are working to resolve it, now it's apparently resolved but wifi is still not working. I've been calling 4 times and they hanged up. this company is ridicullus

  • AyoAmal 🍃 (@AyoAmal) reported

    Couldn’t bid on some **** I was tryna buy on eBay last second because @virginmedia and their ******* TRASH INTERNET cut out. Holy ****. How can this overpriced internet be such garbage holy ****.

  • OhMuru OhMuru (@OhMuru) reported

    @virginmedia Why don't you just ask your specialist resolution team to contact me

  • OhMuru OhMuru (@OhMuru) reported

    @virginmedia I have tried and got nowhere hence why I've come on twitter to help, why dont you try and help instead of fibbing me off. You can't access complaint from your system, you csnt tell me what option to press to get to customer service why do you have a webchat team, your useless

  • YatiAfendy Yati Afendy (@YatiAfendy) reported

    @virginmedia I never agreed to recontract and haven’t been able to get through your lines. What you’re doing is illegal, trying to charge us higher for something we never signed up for. Fix this immediately.

  • DRichgames DanRichGames #ex-forces (@DRichgames) reported

    @virginmedia @virginhelp your retentions team are extremely rude, and when I explained that I cant drive 1 hour to my closest store to return your equipment, I was told id be charged £100. id love to know how a disabled veteran is meant to drive a 2 hour round trip.

  • ELVISLEO131 ELVISLESKING7 (@ELVISLEO131) reported

    @virginmedia I've sent a complaint in , but with no landline I've had to use mobile not happy with loss of landline

  • AyoAmal 🍃 (@AyoAmal) reported

    Would have got it as well if it weren’t for this ******* trash internet. @virginmedia am I eligible to cancel my contract on the basis that your internet SUCKS DONKEY *****?

  • SandraR76172345 Sandra Russell (@SandraR76172345) reported

    @virginmedia Tried that but says there is a problem with that too thanx

  • ShelleyMarieT Shelley Taylor (@ShelleyMarieT) reported

    @virginmedia Saying no issues reported for Internet but there are several people in Newport without Internet!