Virgin Media Outage Report in Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
Internet | |
| Oswestry |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Oswestry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
-
Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
-
Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
-
Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
-
Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
-
Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
-
Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia All the options seem to revolve around being a customer
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
-
colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
-
ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
-
Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
-
Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
-
James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
-
Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
-
ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
-
Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
-
Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
-
Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Trainer Red ▲
(@Atikur_) reported
@Rossboddingtons @RayTheJedi @virginmedia Damn I was getting proper interested on this long thread but VM still not responded lol
-
Walk With Women
(@iwdWalk) reported
@virginmedia I can be free for a webchat but I won’t be near my friend. I have all her details like address, DOB etc. She needs an engineer to go out to fix this as nothing else will be acceptable. She’s in RG5 postcode area so pls alert an engineer ahead of our chat
-
Ads ⭐️⭐️
(@Ads_LDN) reported
@virginmedia It’s back up now after I did what you said twice and the rebooted and left it 10 mins. So who knows. Same thing happened yesterday as well. Thanks for your help will see how we get on.
-
Ben Morales Frost
(@BenFrostMusic) reported
@virginmedia UPDATE: I'm now talking with the SIXTH customer service rep on Whatsapp, and they've asked all the same questions *again*. I tried calling you the other day but you there was a 4 hour queue. I have asked over TEN times to end my contract and it has not happened.
-
Pizza-lord5000
(@mykietendo) reported
@virginmedia no. I spoke to an engineer face to face a couple days ago as I said. They lied to my god damn face and I am furious.
-
katie
(@katies17x) reported
Absolutely appalled by @virginmedia customer service. Customer service agents asking to round the payment up to the nearest pound! No thankyou!!! We just want to cancel our services! Why is this so difficult?
-
Sue Lees 💙💜
(@sue_lees) reported
@virginmedia I was a Virgin mobile customer but don't understand why I got an email today with nil balance invoice. Tried to log in but it tells me I don't know my own email address, the one you just sent the nil bill to!
-
TheOriginalMajato
(@originalmajato) reported
Wow @virginmedia reaching new low levels of dreadful service. Absolutely fuming with how useless they are. 😡 Going to have seriously look at moving my families 4 mobiles, broadband, TV and landline away from them.
-
Michelle Purse
(@michellempurse) reported
Hey @virginmedia it’s almost like you want us to switch to @SkyUK. Your deals and upgrades page pushes me to chat where there is over a four hour wait. My folks have been paying a lot for a crappy service and we’re going to cancel if no better deal is forthcoming
-
Chris Hedley
(@Heedley94) reported
@virginmedia 64 down and 11 up