Virgin Media Outage Report in Llangollen, Denbighshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llangollen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Llangollen, Denbighshire, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Oswestry |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llangollen, Wales
Latest outage, problems and issue reports in Llangollen and nearby locations:
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia All the options seem to revolve around being a customer
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Isshin Ashina
(@hazagarami) reported
@virginmedia hi, what can I do if I have forgotten my HUB settings password? the password on the bottom of the HUB doesn't work.
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D /\ V E
(@DaveMax_) reported
YO @virginmedia 3 times today and its gone again. Wanna sort your wifi? Supposed to be on the upgraded version as well and it literally goes down everyday🙃🙃🙃
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nostrebor werdna
(@KirkshawsColts) reported
@_Hollywooda_ @ClaireJen79 @virginmedia Plus my full package has been down the last 2 days for about 2 hours each day, think covid has hit virgin bad as the service is shite
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D /\ V E
(@DaveMax_) reported
@GuardianxGrande @virginmedia Guess who just went down again
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Marc Wakeham
(@AllTheTimeRef) reported
@ClaireJen79 @virginmedia The App will not even set up for me. It tells me I don't have a HUB3 Even though I scan the hub to install. Telephone people no help whatsoever. I've given up on the app now.
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Nicola Fox💙
(@NicolaFox3) reported
@virginmedia Thank you. Not issues but now paying over £94 for a service that new customers get for at least a third less. Try to downgrade tv option but get told that is not an option....
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✨ Keels ✨
(@GuardianxGrande) reported
Once again @virginmedia never fail to let me down with crappy internet 🥱🥱🥱
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Slats
(@SlatsGb) reported
@Mzrshii_ @virginmedia Worlds worst company
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Joe Spud
(@joespud11) reported
@virginmedia I’m out of contract with you, I need a new broadband deal please. Just the broadband. Paying 44 which is way more than a new customer. Can I get an offer please?
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Alli W
(@alliWardlaw) reported
@ClaireJen79 @virginmedia I have this issue as well!! Didn’t have any issues until I upgraded my speed. Unfortunately I can’t get any better than 20mb from other provider so feel I’ve had to stick with them!!