Virgin Media Outage Report in Llangollen, Denbighshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llangollen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Llangollen, Denbighshire, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham and Oswestry.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
Internet | |
| Oswestry |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Oswestry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llangollen, Wales
Latest outage, problems and issue reports in Llangollen and nearby locations:
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia All the options seem to revolve around being a customer
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert H Mullarkey
(@Robert1988UK) reported
@virginmedia No. We have a total loss of broadband service which can only be fixed with a new cable. We need someone out here right now to fix it
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Ewan Birney
(@ewanbirney) reported
@virginmedia It's clearly not an equipement issues directly given some services work and ping works, but without a VPN I can't even establish a different work around. My network-fu was never that strong, but the issue is clearly Virgin Media side
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Richard Portman
(@richardjportman) reported
@virginmedia Sure. And I appreciate you trying to help. Went through this previously too... wired and wireless gave same results
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HIREN PATEL
(@hpatelB21) reported
@virginmedia 3 month wait for your service and today you cancel my installation because its not commercially viable. Omph bundle my ***. I wouldn't be pissed off but twice now you have done this
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Karl Lane
(@kayell10) reported
@virginmedia I got through to customer services and they were supposed to send me the bill I was querying and instructions to reset my account on the website but I have received neither
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Ewan Birney
(@ewanbirney) reported
@virginmedia Oh, and your site is not reachable (despite twitter being reachable) from inside the virgin network. The estimated time for a fix (from mobile phone is 13:10) which is something.
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Keeshan
(@KeeshanPillay) reported
@virginmedia I have tried calling 3 times to cancel my service and either been put on hold or cut off, I've been with you for 3 years. this is not great service, can your CS team contact me
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Millie Patel
(@MilliePatel) reported
@virginmedia I lost approx half a day's work. Some compensation would be welcome. More than that, evidence that work is being done to improve customer service. I will be writing an email to flag what can be improved. Twitter is not the right forum for that.
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virginmediadontuse
(@virginmediadon1) reported
@AlcoholicOm @virginmedia @AlcoholicOm I’m in same boat. I’m following you please follow me and we’ll build up our numbers. VM is the most disgusting company. We are just collateral damage. It doesn’t care about bad publicity only profit.
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Manny
(@Manny84150471) reported
@virginmedia Is there a company record for time kept on hold I wonder 🤔 I'm only 30 mins in but most of that is the 30sec wait for 2nd line support. I've heard horror stories of it running into hours