Virgin Media Outage Report in Llangollen, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llangollen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Llangollen, Denbighshire, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
Internet | |
| Oswestry |
Internet | |
| Wrexham |
Wi-fi | |
| Wrexham |
Internet | |
| Wrexham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llangollen, Wales
Latest outage, problems and issue reports in Llangollen and nearby locations:
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ADJStreams
(@adjstreams) reported
@virginmedia looking to upgrade broadband from M200 to M500 + wifi in this household, but can't tell if M500 is an option, only seem to be able to upgrade the wifi network when we log in?
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Alex de la Salle
(@alexdelasalle) reported
@virginmedia received a new updated TV box and upon set up I have a CS1010 error message, tried phoning but my call is not being connected. Help?
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Niall Edwards
(@NiallCEdwards) reported
@virginmedia I have been trying to get through on the phone for a couple of days to arrange the termination of my service. The lines seem to be permanently busy. Is this situation likely to continue?
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ok
(@Kempzo_) reported
Only @virginmedia could put your monthly payments up eventhough the service is utter dogshit, they are a cancer of the internet world
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Jack Chauhan
(@jackchauhan1987) reported
@virginmedia Too late. Switched to sky. Will not using virgin again. 10+ years with virgin and we get treated like scum. Terrible customer service. No decent discounts or offers.
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lou
(@lou60239690) reported
@virginmedia I have been 3 days now trying to sort a payment issue out and still no further forward. Today I get a letter saying my bill is going up. Easily the worst customer service ever...
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Col
(@IpponUK) reported
@virginmedia Nope, I was advised to "monitor" situation and call back today (obviously a brush off).. No change WiFi strength is useless, tried calling back, but an IVR on the line apparently runs a test then hangs up. No way of contacting. This is a hardware issue... As I explained days ago
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
@virginmedia No better at all. Literally bang on 12pm, every single day, streaming on @Twitch is absolutely impossible. I've spoken to your customer service, they offered no advice or help whatsoever. And they pass me on to another dept and I get cut off. Do you cap your speeds at peak times?
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Jayeta Saxena
(@jayeta) reported
I’ve been on hold for the last 3 hours while trying to cancel my @virginmedia broadband! Pathetic customer service
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Ells D K
(@EDKgeekage) reported
@virginmedia Can you please tell me how to contact tech support other than by phone. Help section just sends me round in circles or to an oops something has gone wrong page....