Virgin Media Outage Report in Llangollen, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llangollen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Llangollen, Denbighshire, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
Internet | |
| Oswestry |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Oswestry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llangollen, Wales
Latest outage, problems and issue reports in Llangollen and nearby locations:
-
Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
-
Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
-
Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
-
ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
-
Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
-
Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
-
Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
-
Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
-
ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
-
Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
-
Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
-
Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
-
colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
-
Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
-
Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
-
iain smith
(@smog1924) reported
from
Wrexham, Wales
@virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tracey Kowalczyk
(@MissTraceyK) reported
@virginmedia Cannot access ppv was td a engineer will be out when I called back the lady was rude and hung up
-
john wicker man wix 🇺🇦
(@MrWix1973) reported
@virginmedia three days without wi-fi and an dreadful support team. Seriously thinking of moving to sky
-
TimDYo
(@TimDYo) reported
@virginmedia are there issues affecting the internet at the moment? Ours has gone in Southampton (SO15 5) Neighbours are reporting same issue too.
-
Steve Wotton 🔶
(@stevewotton) reported
@virginmedia Hi Again, sorry, this continues to be terrible. I have received 1 generic email, 1 generic letter and 1 (completely inaccurate) letter that asserted that the necessary work would be carried out today (it wasn't). 1/
-
Heather Redwood
(@HeatherRedwood) reported
@virginmedia please contact me to put right your errors. I'm at my wits end
-
Julia Morales
(@JuliaMo77954557) reported
@virginmedia Is this a joke?!? Do you not think I've tried all of the options on your website?!? Your WhatsApp team keep asking if I still need help. I reply straight away and say yes I do. Then nothing!!! Do you have any other suggestions?
-
amanda
(@manda98_x) reported
@virginmedia FIX YOUR WIFI PLEASE IM BEGGING YOU.
-
Julia Morales
(@JuliaMo77954557) reported
@virginmedia If I don't get through to someone who can help me tomorrow i am going to cancel my direct debit. I want to cancel my package but I've no way to do this other than to stop my payments.
-
Rich D 📸
(@thatsoundbloke) reported
Utterly shocking customer service today from @virginmedia today trying to register a power of attorney I even got hung up on. Useless
-
Bev, just Bev…..
(@Beverley1886) reported
@virginmedia I’m having problems with 4G doing anything.