Virgin Media Outage Report in Abenbury, Wrexham, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abenbury, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abenbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Abenbury, Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abenbury, Wales
Latest outage, problems and issue reports in Abenbury and nearby locations:
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dumdum Mintu
(@DumdumTheDodo99) reported
@virginmedia several days a week for the last two months internet is non existent, either outages or work being done on the line. How can it be so bad... It's always the middle of the day.. can't work like this..
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Stephen Osborne
(@Stephen27400384) reported
@virginmedia Why is my landline not working again. Last time I booked an engineer visit and was told I would have to pay if it was my mistake. Mysteriously 2 hours before he was due it was suddenly fixed but now it’s not working again
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Stripsearch
(@stripsearchscot) reported
@virginmedia The issue is the absolutely rank connection, which essentially needs you to be within 6 feet of the router in order for it to work correctly, and even then it drops out with alarming regularity. At this point my only recommendation for anyone to consider Virgin would be avoid.
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Natalie A
(@Natalie09856531) reported
@virginmedia We asked for the complains department and were put through to the retention department! It's impossible to navigate your call centre system with the amount of background noise. It was such a struggle. Were so worn down by the end of the call we took a deal still not that happy
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George Osborne
(@GOSborne_A) reported
@virginmedia Hello the Wifi is still not working despite customer service saying it would definitely be fixed yesterday midday. Please can you help and fix as soon as possible or offer a solution, we had to pay for BT wifi in order to work from home today
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A
(@annoymous10011) reported
@ImShortyy @GhostSfo @virginmedia Manchester here. Been down 4 days.
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Seth Freeman
(@SethFre23573280) reported
@virginmedia Thanks for that unhelpful advice. I have been advised that others providers would not have these issues so I will begin my search for a replacement next month
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Jennifer Holly 🇪🇺🏴
(@_Jennifer_Holly) reported
Hoping @MartinSLewis can expose @virginmedia for extortion by misuse of Credit References. Bullying customers to pay disputed and unfair “debts”! Has anyone else fell victim to their sorry excuse for Customer service? @ICOnews #consumerprotection
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Laurence ****
(@LaurenceToke) reported
@virginmedia And I've just found it it won't work on my phone app as well so can't use it on any device, despite Device Manager saying I have 3 entries for my PC, 1 for my laptop and 1 for my phone. Its not a free addon if it doesn't work.
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JessicaC
(@jessiecookies88) reported
@virginmedia broadband down in Croydon (CR0). What are you doing to fix? Need internet for work!!!