Virgin Media Outage Report in Abenbury, Wrexham, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abenbury, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abenbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Abenbury, Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham, Queensferry and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Queensferry |
Wi-fi | |
| Wrexham |
Internet | |
| Chester |
Wi-fi | |
| Chester |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abenbury, Wales
Latest outage, problems and issue reports in Abenbury and nearby locations:
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia What does Virgin do for disabled people, when their internet goes down?
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia All the options seem to revolve around being a customer
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ikkivllattun
(@bikbee) reported
from
Chester, England
No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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Carpo
(@Carpo_vp) reported
from
Chester, England
Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@Matt23703253) reported
@virginmedia What’s the point in raising a complaint. Trying to run a business with no internet or phones. Biggest mistake joining a company that can deliver a standard service. It’s all over Facebook for the area. Been going on since January and no sign of improvement. LS29 7RS are fyi
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Caroline Potter 🇪🇺
(@carolinefrmus) reported
Just set up my new phone, which took a while - may I say that the @virginmedia customer service employee I spoke to was incredibly helpful and patient
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Paige Robinson
(@paigerobinsonx_) reported
@virginmedia 21st February which then should of been £48 not £52! But the issue is your collegue misinforming and telling me something completely different and also sending me an email to confirm this? It's YOUR colleague who has messed this up for your company. So I want to cancel as I was
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Mario Bucolo
(@mariobucolo) reported
@virginmedia When I open the app appear in the status no issue, when I run the kit diagnostic appear there is an issue in the area but this from 15 days.
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Emma 👾
(@_WingedAngel_) reported
@virginmedia I need help I can't pay my bill till the end of the month and honestly don't want to go through the rigmarole of ringing up like I did last time to extend it because I wasn't even given an extension even though we had agreed to it...so is there anyone who can help?
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Jish
(@youhaveanyco) reported
@virginmedia just spent 40 minutes on the phone hopefully its sorted after my 20th complaint
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Laura Pearson
(@laurajaypearson) reported
@virginmedia Also, it was a house move, not a cancellation. This is another reason why trying to do customer service through social listening is a really bad idea!
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JRF
(@JRF1875) reported
@virginmedia I'm assuming there would be no problem with me being the account holder for VM at both properties but would obviously only get Volt at the property where both services were registered for O2 and VM?
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Richard Best
(@RichardBest6) reported
@virginmedia - Hi, I am a broadband customer, who do I contact to discuss a price for an additional TV package?
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Ann Wells
(@wells_ann) reported
@virginmedia As I said computer says no I could give the password to he’s virgin media account he’s account number for he’s mobile just not the password it was an emergency and couldn’t buy him credit as an add on no compassion for a 90 year old