Virgin Media

Virgin Media Outage Report in Abenbury, Wrexham, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Abenbury, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abenbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Abenbury, Wrexham, Wales 09/06/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Abenbury, Wrexham, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomWrexham TV
United KingdomWrexham TV
United KingdomWrexham TV
United KingdomWrexham TV
United KingdomWrexham TV

Community Discussion

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Virgin Media Issues Reports Near Abenbury, Wales

Latest outage, problems and issue reports in Abenbury and nearby locations:

  • couldbecalmer Clare Harding (@couldbecalmer) reported from Chester, England

    @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

  • Hanhan2822 Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

  • kubes81 Kubes (@kubes81) reported from Wrexham, Wales

    @virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?

  • adamjpknight Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • RockyPallyEVO Jason Shaw (@RockyPallyEVO) reported from Chester, England

    Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

  • Lee_Dsu colin forbes (@Lee_Dsu) reported from Chester, England

    @virginmedia Better rip the cable out of the wall and find a decent service.

  • nealey66 Wayne1878 (@nealey66) reported from Wrexham, Wales

    @virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague

  • TinaSuzanne5 Tina-Suzanne (@TinaSuzanne5) reported from Wrexham, Wales

    @virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.

  • madfiona33 Fi (@madfiona33) reported from Wrexham, Wales

    @virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok

  • Lucy8720 Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

  • Lee_Dsu colin forbes (@Lee_Dsu) reported from Wrexham, Wales

    @virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • RockyPallyEVO Jason Shaw (@RockyPallyEVO) reported from Chester, England

    @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem

  • JulieMNoble Julie Noble (@JulieMNoble) reported from Tarporley, England

    @LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet

  • PokerPimp05 Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

  • Lee_Dsu colin forbes (@Lee_Dsu) reported from Chester, England

    @virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidNewmn David Newman (@DavidNewmn) reported

    @virginmedia (2/2) I’ve even complained on the website formally and had no response! I’m actually trying to resign a contract with you and can’t physically do it! I hate feeling like a loyal customer when it means absolutely nothing to the company! Can someone please resolve?!?!

  • ShreyaGhoshalFC Shreya Ghoshal FC (@ShreyaGhoshalFC) reported

    @virginmedia Issues must be daily as we always have terrible coverage. Also, that’s not exactly helping telling me to run a faults test.

  • christinearund1 Christine Jackson 🔶 (@christinearund1) reported

    @virginmedia We haven't had fully functioning broadband for weeks in KT6 & KT7 and you keep delaying the fix date. Can you give us a straight answer as to the problem and when it will be fixed? #losingmyvirginIT

  • dannyj_dancab Danny johnson (@dannyj_dancab) reported

    @virginmedia why is you wifi so crap and you are unable to provide a decent service . Always the same I believe it’s time to look at another provider

  • ShreyaGhoshalFC Shreya Ghoshal FC (@ShreyaGhoshalFC) reported

    @virginmedia Hi. Our Wi-fi is terrible. Works intermittently - slowest ever Wi-fi which has really impacted my WFH. I have M350 Fibre Broadband but it’s worse than standard broadband. Please assist or lose a customer

  • harveyp_nut Paul Harvey (@harveyp_nut) reported

    Can’t believe the shocking customer service of @virginmedia having been a loyal customer since the beginning they will not let me cancel my account, been trying for three weeks now. UNBELIEVABLE!!! Stay away from them!!

  • TackyAuto TackyAuto (@TackyAuto) reported

    @virginmedia Had to revert back to an older Hub 3 (that’s overheating) due to the replacement not working at all. Naturally can’t contact anyone on the phones and next appointment would be Wednesday. Insane.

  • OrientSteve72 Steve Coleman (@OrientSteve72) reported

    @virginmedia Sorry but waiting over 1 1/2 hours online and on the phone with no reply is poor @bt and @SkyUK both under 20 minutes. You many want to feee that back

  • NY_JN JN (@NY_JN) reported

    @virginmedia how do I contact you on a Sunday? Your phone line says it’s closed and chat not working. You’ve messed up my new account and cut off the internet!

  • Crypto__Warrior Orb (@Crypto__Warrior) reported

    @virginmedia Internet in the UK is some of the worst I've ever experienced. #Fail