Virgin Media Outage Report in Abenbury, Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abenbury, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abenbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Abenbury, Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Chester and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Chester |
Internet | |
| Wrexham |
Internet | |
| Wrexham |
Internet | |
| Chester |
Wi-fi | |
| Chester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abenbury, Wales
Latest outage, problems and issue reports in Abenbury and nearby locations:
-
Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
-
Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
-
colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
-
Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
-
Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia I think I've broken your bot
-
colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
-
colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
-
Martin Spiers
(@martinaspiers) reported
from
Llangollen, Wales
@virginmedia All the options seem to revolve around being a customer
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
-
James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
-
Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?
-
Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
-
Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
-
Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
-
Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
-
Jason Shaw
(@RockyPallyEVO) reported
from
Chester, England
@virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud
-
Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Crystal♡
(@CrystalCattx) reported
I think the highlight of my day has to be that I shouted ‘Capital give me the cash’ down the phone to a Virgin Media customer service guy 🙃 @CapitalOfficial
-
Stanly Thomas
(@tsj06) reported
@virginmedia can you make it a simple process to cancel your services, got disconnected three times after waiting hours and hours on the line. Still waiting to cancel the services.
-
leigh.butler 🐏
(@barmylad34) reported
@virginmedia That’s the problem you are a communication company that doesn’t answer the phones! Constantly on hold for 50 minutes plus each time, get through passed to another team then cut off!
-
John Jones
(@Dorchesterblue) reported
@virginmedia You obviously can’t help from here then
-
Beryl
(@Beryl11943965) reported
@webberhead @virginmedia We've been struggling since 23 Dec. Wake up everyday not knowing if we going to have service or not. Going legal now as fed up.
-
Ricky Webber
(@webberhead) reported
@virginmedia So you want me to be available for more or less the whole working day after I spent all evening trying to get this fixed? Can you narrow that window so I can plan around my work accordingly? Also can you send me an email for whoever is in charge of customer services?!
-
Grace Richards
(@Grace78766) reported
@virginmedia it was paid in full but the issue is that it should never have had to been paid in. It was,due to pressure from debt collection agencies and credit score concerns. This should be refunded to me since as previously stated, I paid for internet for months on end which didn’t work.
-
Konrad
(@kvarinius) reported
@virginmedia been trying to get through to the support page on and off for weeks always error 400 I signed up for broadband during Jan sale promotion but my contract lists the incorrect full price, I have not had my first bill yet, is this fine or will I be charged too much?
-
Steve
(@ukF1dev) reported
@LeeMathurin1 @virginmedia I had so many issues with them until I changed the router to ASUS, and then all the problems went away. The virgin hubs are made of chocolate.
-
toonarmypunk
(@nufctoonpunk) reported
@virginmedia £133 PER month, why can you not keep breaking down?