Virgin Media Outage Report in Tarporley, Cheshire West and Chester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tarporley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Tarporley, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Crewe and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Phone | |
| Crewe |
Total Blackout | |
| Chester |
Internet | |
| Crewe |
Internet | |
| Ellesmere Port |
Internet | |
| Chester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tarporley, England
Latest outage, problems and issue reports in Tarporley and nearby locations:
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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Sue Lightfoot
(@suelightfoot) reported
from
Saughall, England
We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.
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Sheryl
(@Sheryl83) reported
from
Ellesmere Port, England
@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
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Barry Walker
(@babawalker) reported
from
Ellesmere Port, England
@virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
Hard to accept an email from @virginmedia stated our new 360 box is £27 cheaper for new customers, but we’re an existing customer so we have to pay more. They may as well have signed off the email with ‘f*ck you’.
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck
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ASH (GEN-X)
(@MrAshleyVP) reported
from
Saughall, England
@melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Danny
(@Dan_Jacko_) reported
from
Ellesmere Port, England
@virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Elcock
(@dammothesetter) reported
@virginmedia Had perfectly good signal and yet again the chat crashes. Not a good look for a communications firm
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Karl bentley
(@karlbenk) reported
@virginmedia If not happened by then going to be a stink up tbh we are paying for a service we are not getting and I'm also disabled therefore down as vulnerable
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Robert M Chapple
(@RMChapple) reported
@theroamingninja @virginmedia For one - no! They're complaining about the crap service too!
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David
(@dnsmiff_david) reported
@virginmedia @bushwacka_ofc @nordoffrobbins Sorry, but the worst customer experience I have EVER endured, just moved mobile, home phone and broadband over to you from BT - been trying to resolve issue with mobile all last week, the Cust Service is shocking, would NEVER use again, yes fibre is quick, but that's it.
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Steve's autism. I'm possible, not impossible
(@StevenPape) reported
@virginmedia The forums are a no-no. I follow the link and then log in, it takes me to the Virgin Media home page. When I try to get to the forums from a logged in page it gives me HTTP status 400 - Bad request. Looks like you have more to fix than I thought.
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Karl bentley
(@karlbenk) reported
@virginmedia Landline problem you should really know this now I have been trying to get it sorted for days now
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Damian Elcock
(@dammothesetter) reported
@virginmedia So @virginmedia you really think that passing me into a web chat with a load of bots is the way to resolve an issue that has been ongoing for 4 months and is now subject of two complaints that haven't been responded to? Really really inadequate.
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Damian Elcock
(@dammothesetter) reported
@virginmedia Yes another waste of my time trying to get you to provide services that a customer is still paying for and not receiving. How about picking up the phone and speaking to me to resolve it instead of hiding behind tech that doesn't work
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Robert Gordon
(@RobertGordon89) reported
@virginmedia @jackbremer @vmbusinesshelp IMHO virgin media is one of the worst for reliability connection, I pay for 500M and I constantly have issues just having video calls with my remote team, I would not mind paying more for a better reliable service, I get nowhere near 500M on the crap HUB!
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mo bama
(@Sadiku1947) reported
@Calif73 @virginmedia I'm not quite sure about the support team but I'm very sure @utopiantechh will get you exactly what you need without wasting a second of your time, Thanks to him I was able to get my account fixed and also secured, they really saved me a lot of stress