Virgin Media Outage Report in Tarporley, Cheshire West and Chester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tarporley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Tarporley, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Internet | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tarporley, England
Latest outage, problems and issue reports in Tarporley and nearby locations:
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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Barry Walker
(@babawalker) reported
from
Ellesmere Port, England
@virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.
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Sheryl
(@Sheryl83) reported
from
Ellesmere Port, England
@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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ASH (GEN-X)
(@MrAshleyVP) reported
from
Saughall, England
@melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia No. I work, so don’t have a spare hour during the day. I’ll call to cancel when I can fit it in. £120 odd per month should enable me to watch a recording.
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Sue Lightfoot
(@suelightfoot) reported
from
Saughall, England
We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Corey Davies
(@CoreyLDavies) reported
from
Ellesmere Port, England
The customer service from @virginmedia is absolutely shocking!
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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McMillan763
(@MTakeshi763) reported
@mouthwaite @virginmedia If your using an adsl filter those things wear down over time and should be replaced. Also worth while doing a speed check on your internet speeds. Google speed checker and let it run
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zoe Jenkins
(@Zobags1111Zoe) reported
@mouthwaite @virginmedia We are having the same problem with @virginmedia I have called four times and they keep saying nothing is wrong! I just started a new job and my training is severely hampered by the bad signal or the fact it just keeps stopping! Rubbish!!
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AbhilashTomChacko
(@tom_abhilash) reported
@virginmedia From today morning I am unable to connect to broadband .When i called customer care automated message was there asking for an outstanding payment.When i try to make the payment it asks for a account password which i have never set up
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Nacho.
(@nachoprb) reported
Seriously @virginmedia, what’s going on? Constant drop offs during the last two months when we have to be at home the most. This is a joke! No solution whatsoever and you even dare to increase the monthly bill last month!
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Natasa Pantelic 💙
(@natasapantelic5) reported
@virginmedia your customer service is appalling and still over a month after cancelling an account with you, you’re still charging customers. What is going on?
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Pam Parkinson💙
(@solitairefan) reported
@mouthwaite @virginmedia We had exactly same prob with bt. Found out after several visits and several hours on phone we didn't have the correct hub for speeds we were paying for. For 6 months we were paying for superfast speeds which we were never getting. Hopefully all sorted and refunded
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James Brookfield
(@J_Brookfield) reported
@virginmedia Again, which I've said repeatedly in this thread as well as at least the last month, whether its wired or wireless devices connected my router is cutting out and devices lose connection. My signal range also awful and shortening. No specific times of the day, constant all day.
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Jay Mcfadyen
(@StreetJewelsCo) reported
@virginmedia Yea we have tried this method before and didn’t help.
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Ahmad Ghaffar
(@Ahmadghaffar10) reported
@virginmedia @neilwij Same issue in my area and this is the 3rd day running now yet virgin media are doing nothing about it Surely we should be owed a compensation or a sim with data we can use in the mean time ?
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AbhilashTomChacko
(@tom_abhilash) reported
@virginmedia And the automation system is not allowing me to speak to a real person in the customer service