Virgin Media Outage Report in Tarporley, Cheshire West and Chester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tarporley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Tarporley, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
||
| Ellesmere Port |
Internet | |
| Ellesmere Port |
Wi-fi | |
| Chester |
Total Blackout | |
| Ellesmere Port |
Wi-fi | |
| Northwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tarporley, England
Latest outage, problems and issue reports in Tarporley and nearby locations:
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Sheryl
(@Sheryl83) reported
from
Ellesmere Port, England
@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
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Barry Walker
(@babawalker) reported
from
Ellesmere Port, England
@virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain
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Ian Farr
(@ianfarr) reported
from
Ellesmere Port, England
@virginmedia how difficult it was trying to cancel a contract that's got less than 2 weeks left to run. Cant be charging people to cancel a contract with that amount of time. Plus you took more money off me last bill. Ridiculous customer service
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Sue Lightfoot
(@suelightfoot) reported
from
Saughall, England
We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.
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Michael Pyne
(@MickPyne) reported
from
Ellesmere Port, England
@virginmedia virgin down again in Ellesmere Port absolute **** service been down since 22:00 and estimated fix of 18:00 today. Thanks virgin
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
Hard to accept an email from @virginmedia stated our new 360 box is £27 cheaper for new customers, but we’re an existing customer so we have to pay more. They may as well have signed off the email with ‘f*ck you’.
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck
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David Vickers
(@VickersDavid) reported
from
Acton, England
@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
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jude parkin
(@JudeParkin) reported
from
Ellesmere Port, England
@virginmedia ch66 1se area no wifi service since yesterday! How long does it take to fix a fault?
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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ASH (GEN-X)
(@MrAshleyVP) reported
from
Saughall, England
@melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation
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Danny
(@Dan_Jacko_) reported
from
Ellesmere Port, England
@virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Russell (Ally)
(@mrsruss2018) reported
@virginmedia is there any broadband issues in the sp4 8 areas? Had none since lunchtime today
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Sarah Coleman
(@elisabeth1sarah) reported
How long do they expect us to stay customers and pay an absolute fortune for a service that's not being provided, being fixed or even a minor priority on their list? @virginmedia, I want answers! When will you be capable of doing your job?
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H
(@Nithandro) reported
@virginmedia Status check showing no issues in my area, but issues with my hub. Says 21 devices having issues connecting to hub. All day had this, how can I i fix?
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Stephen Wayne (DJS)
(@DJSunspot) reported
@virginmedia @Virgin @frimleygreener Lookit - why isn't my upgrade to new hub available!? Also still issues with streaming (News/YouTube) buffering when I'm on m200...?
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Cigarrass DM OPEN
(@cigarrass) reported
@virginmedia The issue is you only send a non fiber engineer around to property who have fiber installed and then your customers have to get another appointment in 2 weeks for a qualified fiber engineer as the first one isnt qualified. Glad I've kept my old reliable provider
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Alison Lewis❤️
(@AlisonLewis_28) reported
@HamishBarclay_ @virginmedia That’s disgusting I would just cancel and go with someone else 😡
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Alison Russell (Ally)
(@mrsruss2018) reported
@virginmedia Yes we have done the service checker and rebooted the hub as suggested It’s still not working
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chris friend
(@chrisfriend2) reported
@virginmedia what are the issues in the SP9 postcode, no phone,internet or TV right now.
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MikeP
(@mrmikepye) reported
@virginmedia I am trying to cancel a appointment with a technician as guidance says I can by logging in. I can change time but not cancel. Please help.
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Scott Cassidy
(@scottyjcass88) reported
@virginmedia It's been logged and site now says there is issues and looking to resolve it 👍