Virgin Media

Virgin Media Outage Report in Tarporley, Cheshire West and Chester, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tarporley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tarporley, Cheshire West and Chester, England 04/18/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tarporley, Cheshire West and Chester, England

The most recent Virgin Media outage reports came from the following cities: Crewe, Winsford, Ellesmere Port and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomCrewe Internet
United KingdomWinsford Internet
United KingdomCrewe Internet
United KingdomEllesmere Port Wi-fi
United KingdomEllesmere Port E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tarporley, England

Latest outage, problems and issue reports in Tarporley and nearby locations:

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    No Internet. Hope @virginmedia fix whatever the fault is soon

  • suelightfoot Sue Lightfoot (@suelightfoot) reported from Saughall, England

    We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.

  • MrAshleyVP ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • AlisonHopkin Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, England

    @virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline

  • Sheryl83 Sheryl (@Sheryl83) reported from Ellesmere Port, England

    @virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!

  • Lucy8720 Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

  • williamtm Will Hook (@williamtm) reported from Crewe, England

    @serenium @virginmedia Lots of ISPs don’t support it, not just VM.

  • couldbecalmer Clare Harding (@couldbecalmer) reported from Chester, England

    @CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.

  • Dan_Jacko_ Danny (@Dan_Jacko_) reported from Ellesmere Port, England

    @virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want

  • CoreyLDavies Corey Davies (@CoreyLDavies) reported from Ellesmere Port, England

    The customer service from @virginmedia is absolutely shocking!

  • JuPo71 Julie Podet (@JuPo71) reported from Crewe, England

    @virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!

  • babawalker Barry Walker (@babawalker) reported from Ellesmere Port, England

    @virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia having issues with broadband. Hope it gets fixed soon.

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help

  • adamjpknight Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • heatherjoy3 heather (@heatherjoy3) reported from Ellesmere Port, England

    @virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jimwebber Jim Webber (@jimwebber) reported

    @virginmedia @CKotselidis No, I looked on the offers and upgrades section of your website after you sent me an email saying Gig1 was rolled out across your whole network.

  • briseglace bass axis (@briseglace) reported

    @virginmedia For the umpteenth time, I was told someone would come today, only to phone and be told it will be fixed tomorrow instead. AGAIN. Is anyone ever going to come round and fix this? Or am I just going to keep having the same conversations with you over and over?

  • KeatiSgP SGPKeating (@KeatiSgP) reported

    @virginmedia To be honest I’m not bothered about an investigation at this point, I just want the Maxit cancelled and nothing taken from my account. I’ll cancel the broadband asa I get a new provider and cancel mobile at the end of the contract. Had enough of Virgin.

  • salman_ghani Salman Ghani (@salman_ghani) reported

    @virginmedia after rescheduling installation 2 times, you have changed again. There is no planning and organisation in your teams. This is how you treat people sign up for 1GB broadband. By far the worst customer service I have ever seen.

  • lfcntha lfcnthat (@lfcntha) reported

    @virginmedia I was on WhatsApp with the retentions team when he advised me I couldn’t cancel a new agreement as I’d already signed up (10 mins earlier) and I’d be subject to a early disconnection fee if I didn’t get the volt package

  • Westlondon7 Andy (@Westlondon7) reported

    @virginmedia Thanks for that but it doesn't resolve the issue of why the app doesn't remember my device. It could be reset today but I'd still have to keep replacing a device for the same device every time I log in

  • Sunbeam85x DavidCF1985 (@Sunbeam85x) reported

    @virginmedia Is there issues with your service today? Me and my partner have had very little or no signal all day today.

  • kln_nurv D K (@kln_nurv) reported

    @virginmedia @dannyjpalmer It is normal to have *minimum* requirements. Removing the 12 character limit would solve a lot of issues though. Usually such specific length requirements mean the password is stored insecurely. You should refer this to your development team or escalate to the device vendor.

  • Smileybyte Maureen Hendry (@Smileybyte) reported

    @virginmedia Extremely fed up of everyone saying sorry. It really does not help. I would just like the service I am paying for. We both work from home so the internet is critical. It’s impossible to speak to anyone at virgin

  • tjcmorgan insecurity matters (@tjcmorgan) reported

    @dannyjpalmer @UK_Daniel_Card @virginmedia Cyber Essentials #fail