Virgin Media Outage Report in Tarporley, Cheshire West and Chester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tarporley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Tarporley, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
TV | |
| Northwich |
Internet | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV | |
| Ellesmere Port |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Tarporley, England
Latest outage, problems and issue reports in Tarporley and nearby locations:
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @Ramsey255Joanne HOW DARE you keep telling customers to contact YOUR chosen courier. The contract is between YODEL and Virgin. YODEL, if they even answer, will tell the customer to contact the sender. YOU chose them. YOU deal with them.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @sharonod1 Clearly they bloody can’t. Stop telling her the same crap.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
Virgin Media demonstrating they’re as useless as YODEL when it comes to customer support.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia STOP parroting the same crap.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@Loddonbrewery @virginmedia That’s because YODEL’s contract is with the sender, Virgin. They’ll tell the customer (you) to contact the sender. Virgin keeps telling customers to contact YODEL. They know that’s wrong, yet keep doing it.
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @natashaoneill_ We’re getting sick of saying this. It’s NOT the customer’s responsibility to contact YODEL. Virgin hired them. Contract is with Virgin. All YODEL will do is tell the customer to contact Virgin. Stop lying to customers.
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Corey Davies
(@CoreyLDavies) reported
from
Ellesmere Port, England
The customer service from @virginmedia is absolutely shocking!
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Barry Walker
(@babawalker) reported
from
Ellesmere Port, England
@virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia No. I work, so don’t have a spare hour during the day. I’ll call to cancel when I can fit it in. £120 odd per month should enable me to watch a recording.
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon
(@hammer2090) reported
@virginmedia Trying to speak to your cancellation team, keep cutting me off. An hour spent on the phone so far. Not surprising really I guess not actually letting anyone cancel.
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Mike Ford
(@MikeFordThe) reported
@virginmedia did you ever think to inform your customers about planned network upgrades that impact broadband Internet service??! Clearly not!! So many people now, like me, WFH, yet you show total disregard for paying customers! SEVEN DAYS without now! Shocking!!
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Simon Terry
(@Bl4ckWinter) reported
@virginmedia since upgrading to the latest virgin hub my smart lights won't connect to my network,they worked fine on my old hub.I upgraded over a year ago now.
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Martyn Edwards
(@martyn_edwards) reported
@virginmedia I have checked junk. Nothing. I will try rebooting the hub again, but it hasn’t resolved the issue so far…..
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Az Zahid
(@AzZahid6) reported
@virginmedia My complaint is regarding poor communication and lack of effort from VM. I was promised call backs but never got any, there is a lot more but I’m limited to words on this.
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David
(@Nikon2023) reported
@Cross_Ross @virginmedia Is Virgin Media really this bad I have just signed up and awaiting delivery today of my kit. From the comments in here it doesn’t bode well
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Simon Terry
(@Bl4ckWinter) reported
@virginmedia My TV,Xbox,ps5,phones, laptops and tablets all connect fine but the same day I changed hubs my smart lights and old echo dot wouldn't connect to my network I had to buy the latest echo dot which thankfully connected fine,its not a service issue it's probably a hub hardware issue
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Simon Terry
(@Bl4ckWinter) reported
@virginmedia I'm not the only virgin customer with this issue,the virgin forums are full of users with the same issue
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Steve May
(@Anarchist62) reported
@virginmedia 15 years we've been with you now and never, since O2 joined, has your service been so bad. Contract ends end of June and seriously thinking about moving. Your website says bill overdue but it's paid and is all but useless. Found the new bill by accident.
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¬InvitedInterlocutor
(@UnInterlocutor) reported
My @virginmedia Tivo boxed died yesterday, the guy says engineer has to come out. I say can you just send me a new box, you have done that before. No, so I book appt. for earliest -- Sat. 4-7pm. Get text asking if I want Fri appt, say yes, then they cancel it 2 hours later. 🙄👎