Virgin Media outages and service status in Saughall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saughall, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (83%)
- Wi-fi (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saughall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saughall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saughall, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Wirral, Prenton, Birkenhead, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn
|
Internet | 10 days ago |
|
Runcorn
|
Internet | 11 days ago |
|
Runcorn
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saughall, England
Latest outage, problems and issue reports in Saughall and nearby locations:
-
Sam Tempest (@SATempest) reported from Heswall, England@virginmedia is it possible to DM someone to cancel a contract? I’ve been on hold for 45 minutes, finally got through to someone who said it’s not within their remit, transferred me to another department and now the line is silent and I’ve been waiting almost an hour!???
-
Johnny Maxwell (@Johnny_Maxwell) reported from Widnes, England@virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
The Clawless Lobster 🦐 (@JuiceTerry9) reported from Garston, England@ALANMYERSMEDIA @virginmedia Absolutely incompetent. Takes an hour to speak to someone, they then tell you you’re through to the wrong dept and pass you back in the queue. Took me 2 months to sort my internet out recently. Awful service.
-
Phillip (@philtrucker1510) reported from Birkenhead, EnglandYour customer service is shocking @virginmedia
-
Neil Friday McGourty (@Mcgourty22N) reported from Birkenhead, EnglandGot to love Virgin media. The Tv isn’t working so you go to the website to see if there’s a problem or if it’s just you and that isn’t working either. But don’t fear it tells you. The page where you can pay the bill is fine.
-
Martin Travis (@lurkinhead) reported from Birkenhead, England@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
-
Lucy (@lucylou582) reported from Chester, England@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
-
James Donnelly (@jm_donnelly) reported from Birkenhead, EnglandNot just me then? Twitter tells me everything I need to know @virginmedia your broadband is unreliable, has been unreliable for weeks & I feel like i’m wasting money. No this isn’t an isolated issue you just need to pull your finger out & stop ruining my evenings its 2020 ffs!
-
The Clawless Lobster 🦐 (@JuiceTerry9) reported from Garston, England@AidyDews @ALANMYERSMEDIA @virginmedia That’s exactly what happened to me. Upgraded to 500mg and the speed/coverage got worse. They ended up giving me 1 Gig for the price of 500mg & a hub4 because they couldn’t fix it. Took me about 10 hours & years off my life to sort out. Nightmare.
-
Jemima (@JemimaCamhs) reported from Garston, England@virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks
-
Whittle (@Stixx1979) reported from Birkenhead, England@realalanwiggins @virginmedia Pointless reporting anything even if you can get hold of anyone. Has to be the worst customer service about.
-
Simon Roberts (@Simonrob1984) reported from Saughall, England@virginmedia why is the service down in Chester area? #virginmediadown
-
Rich (@richdavies123) reported from Ellesmere Port, England@virginmedia please can you fix the terrible signal/interference on the Joshua v Pulev PPV. Ive just missed a whole round of the Bakole fight!!
-
Roy Stephens (@RoyRoyski73) reported from Birkenhead, England@virginmedia another example of amazingly useless customer service. Well done @virginmedia , you sent a cheque in her old married name, and then hung up on her when she tried to sort it out. #dontmindtakingmymoney #uselesscustomerservice
-
Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
jude parkin (@JudeParkin) reported from Ellesmere Port, England@virginmedia ch66 1se area no wifi service since yesterday! How long does it take to fix a fault?
-
Shaun Fitzsimmons (@ShaunAFitzy78) reported from Birkenhead, England@virginmedia I'm not a customer, I was just reciting what appears to be a generic message of customer service centre's, cheers anyway
-
Reysan 💙 (@humfmeister) reported from Birkenhead, England@virginmedia is this a genuine call about router speed asking me to download speed test and a quick support app. Surely you can test my broadband speeds?
-
Phillip (@philtrucker1510) reported from Birkenhead, England@virginmedia any chance sorting out your internet issues in bromborough / Eastham it's a joke told you have sorted out the chip playing up yet loads locally still having problems
-
MisterDaz (@MisterDaz) reported from Ellesmere Port, England@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
globalfireforum (@globalfireforum) reported@obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet
-
TM. (@1tninetyfour) reportedFriday evening and my internet is down.. Virgin Media you will crumble! I pay too much for this foolishness 😒
-
BaaBaa (@mumherts) reported@virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia
-
cameron scotece (@CameronScotece) reported@virginmedia why do I get the worst connection on all devices when I pay £70 a month , shocking connection
-
👾 (@Omersaeela) reportedHi @VirginMedia, my account has been locked and I’ve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option 👎
-
kelly (@kelly_twidale) reported@virginmedia So things like iplayer will no longer work after 2nd of June ? The problem with a 360 is it doesn’t have recording capabilities which is the main purpose of the v6 it’s ok upgrading the systems but a lot of people like my parents still record not stream
-
Steve Furniss (@SteveFurni7742) reported@O2 @ryjeasterbrook Why is your Virgin Media call line so poor 1 hour 30 minutes waiting today at 8am and no response. On line chat bots are rubbish for specific queries. About the poorest customer service there is
-
Steph Hamstar (@HamstarSteph) reported@virginmedia I dont need a service checker u tell me how to replace the bloody cable and ill do it faster than the enigineer out there because if i ring ashmed from india in your call centre is going to get an ear full u have no idea whats its like to have no internet and no o2 signal
-
londonswa (@TRFCSW19) reported@virginmedia your engineer came yesterday and lied about someone coming today to solve an issue he couldn’t fix. Now your online booking system not working. Been on hold for an hour now trying to speak to someone. Still no WiFi. Great way to treat a customer of 20years
-
Simon White (@Razor1967) reported@virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.