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Virgin Media

Virgin Media outages and service status in Saughall, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Saughall, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 15, 8:54 PM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 17% Total Blackout (17%)
  • 17% TV (17%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saughall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saughall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saughall, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Widnes, Wirral, Birkenhead, Runcorn, Chester, and Prenton.

CityProblem TypeReport Time
Ellesmere Port Wi-fi 31 minutes ago
Widnes Internet 11 hours ago
Wirral Wi-fi 7 days ago

Nearby cities with recent reports

Ellesmere Port

1 recent signals

31 minutes ago
Widnes

1 recent signals

11 hours ago
Wirral

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saughall, England

Latest outage, problems and issue reports in Saughall and nearby locations:

  • philtrucker1510
    Phillip (@philtrucker1510) reported from Birkenhead, England

    @virginmedia any chance sorting out your internet issues in bromborough / Eastham it's a joke told you have sorted out the chip playing up yet loads locally still having problems

  • HellsbellsO
    Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia having problems tv channels not working phone 150 not taking calls

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

  • Paulwhittle8
    Whittle (@Paulwhittle8) reported from Birkenhead, England

    @GripperTake68 @virginmedia Virgin Media as a whole are shocking at providing any sort of customer service mate.

  • BigDave767
    𝕯𝕵𝕭1965 (@BigDave767) reported from Birkenhead, England

    @virginmedia Hi is there a problem in the CH42 area,some stations like Sky Sports aren’t coming on despite booting the box back up, and the box upstairs is the same

  • waveyjane
    Jane Vickers (@waveyjane) reported from Birkenhead, England

    @virginmedia your customer service use to be the best hence I’ve stayed for 25 years. Today I have been queued for over 3 hours talking to a BOT. Shocking service.

  • trendylefty
    Spooky Monk 🦇 🎃 (@trendylefty) reported from Birkenhead, England

    @NotABotHonest_ @virginmedia Richard Branson has finished counting the money he got from taking the NHS to court and is now on his private Caribbean island beach giving precisely zero ***** about your problems. 👍

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

  • ConnorTWilson
    Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Virgin media WiFi is down for me, anyone else having issues in the North West?

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

  • djkevjames
    Kev James (@djkevjames) reported from Runcorn, England

    @virginmedia is there problems in halton/Cheshire area please ?

  • JuiceTerry9
    The Clawless Lobster 🦐 (@JuiceTerry9) reported from Garston, England

    @AidyDews @ALANMYERSMEDIA @virginmedia That’s exactly what happened to me. Upgraded to 500mg and the speed/coverage got worse. They ended up giving me 1 Gig for the price of 500mg & a hub4 because they couldn’t fix it. Took me about 10 hours & years off my life to sort out. Nightmare.

  • Rebekah87816847
    Rebekah Jones (@Rebekah87816847) reported from Birkenhead, England

    @virginmedia ... down AGAIN ... seriously get it sorted ..

  • originalkitten
    🌸🐾originalkitten 🐾🌸 (@originalkitten) reported from Birkenhead, England

    @virginmedia I’ve just rung up agai every single time I tell my problem, they tell mr they will put me through to the right team. The right team answers & immediately hangs up. Just done the text thing and someone called me. I say hello & they hang up. I’m getting sick of it.

  • KaraOrford
    Kara Orford (@KaraOrford) reported from Garston, England

    @virginmedia is there an issue with connectivity in L18 this morning at all please? My network is dropping out constantly and I can’t get anything done 😩 #pleasehelp

  • steveeades
    Steve Eades (@steveeades) reported from Runcorn, England

    @virginmedia why is my internet not working again? WA7 4RF postcode please advise.

  • cambo691
    Cambo (@cambo691) reported from Birkenhead, England

    @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

  • Paulwhittle8
    Whittle (@Paulwhittle8) reported from Birkenhead, England

    @virginmedia I've tried many times. You're customer service is appalling. Nothing ever improves. So no there isn't anything you can help with AR.

  • HelenLMoran
    HLM (@HelenLMoran) reported from Garston, England

    I hate to call a company out online but @virginmedia are awful

  • SATempest
    Sam Tempest (@SATempest) reported from Heswall, England

    @virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sjslfcforever
    Si Smith (@sjslfcforever) reported

    @virginmedia how hard is it to speak to someone who actually understands the problem I’m having??

  • Samet_UK
    Samet (@Samet_UK) reported

    @virginmedia Still no any update or result. So I am so regret to be your customer.

  • MrZacJamesB
    Mr B’s History (@MrZacJamesB) reported

    @virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?

  • shashpatel23
    Shash (@shashpatel23) reported

    @virginmedia @virginmedia its not my equipment, its your end. If you know how important it is why does the estimated fix time keep getting later - now its after 6pm. When the working day has finished. Logged on to speak with someone and can't verify me even though im logged into my account!?!

  • ROMANTlCGETAWAY
    grace!! (@ROMANTlCGETAWAY) reported

    @virginmedia Is the issue in OX4 set to be fixed at midnight or midday tomorrow? Status update page just says 12:07 without an AM/PM.

  • DeniseSwif5
    Denise Swif5 (@DeniseSwif5) reported

    Virgin media Day 13 with no service #joke

  • JX_THT
    Jx_THT (@JX_THT) reported

    @MrBenGrant @virginmedia Move to starlink, none of these issues ever

  • Ash_GW
    Ash (@Ash_GW) reported

    Oi @virginmedia yer service is awful. What am I paying you for when I'm having to now watch the game on mobile data? Wastemen

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?

  • MalachiJaiEmet
    MalEmet (@MalachiJaiEmet) reported

    @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.