Virgin Media Outage Report in Kings Heath, City and Borough of Birmingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kings Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kings Heath, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Brierley Hill, West Bromwich, Solihull, Dudley, Wolverhampton, Redditch, Stourbridge, Oldbury, Sutton Coldfield, Walsall, Kingswinford and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kings Heath, England
Latest outage, problems and issue reports in Kings Heath and nearby locations:
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Jot Shoker
(@jot_shoker) reported
from
West Bromwich, England
I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Neil Simpson
(@nippa77) reported
from
Headless Cross, England
@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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Alex
(@laticwolf) reported
from
Bradmore, England
@virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃
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G 🇯🇲
(@ethnicalien) reported
from
Wolverhampton, England
@virginmedia Not at the moment no but it's a common issue👀
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IAACCTV Limited
(@iaacctvuk) reported
from
West Bromwich, England
@virginmedia broadband down again from Virginmedia Common theme these days
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Phil Queenan
(@philq001) reported
from
Birmingham, England
@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Ashley Day
(@AshleyDay1971) reported
from
Woodside, England
@virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Trickie Dickie
(@NickHickey84) reported
from
Bradmore, England
@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emilio Martínez-Pañeda
(@MartinezPanedaE) reported
Very disappointed w/ @virginmedia. They suddenly increase my bill and when I try to access my account they say that the password is not correct (it is). I ask for the pass to be reset but the reset email never arrives. I call and they say IT will fix it in 48, it has been a week!
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gerardmcswiney
(@Gmcswineyyy) reported
@Davidlmarriott @virginmedia Virgin is hopeless, my broadband is down again, happened a few months back,
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In4ThePips
(@In4ThePips) reported
@virginmedia Its still been really bad! I understand about "total loss" but what about the length of time its been when it amounts to around 3 days total loss! its still unacceptable!
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Will Thompson
(@w_thompson_w) reported
@virginmedia Why is your estimated fix time before the current time on the screenshot?
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Duncan Smith
(@edward036) reported
@virginmedia broadband down again, done all the troubleshooting bits, checked postcode and no known issues…. Getting a bit too frequent now, BT calling I think, my neighbour switched to them as well.
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tired
(@nails70) reported
Your engineer confirmed it was external & submitted an urgent request—but no one turned up. No updates since. I work from home and this is now affecting my income. Please sort this ASAP and issue compensation. #VirginMedia
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tired
(@nails70) reported
@virginmedia A week without service. A spade went through your cable in my garden—your engineer later confirmed it was laid just under topsoil. I called twice, clearly reported it as external, yet you sent an internal engineer. Still not fixed.
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Kat
(@catsmum27) reported
@virginmedia Hi, Bewbush Patch Management Team @crawleybc should be able to assist, monitor the frequency of this issue occurring within residential neighbourhoods & instigate a proficient resolution.
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acfwilson
(@acfwilson) reported
@virginmedia terrible service. Changing suppliers ASAP, broadband is EXPENSIVE and awful. Customer Service non existent.
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Rich
(@Beardedmaestro5) reported
@virginmedia hi, have you got anywhere I can send a video of the WiFi please? It’s terrible in this house but when I scan all the rooms on your app, says there no problem.