Virgin Media Outage Report in Harrogate Hill, Darlington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrogate Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harrogate Hill, Darlington, England
The most recent Virgin Media outage reports came from the following cities: Bishop Auckland, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
TV | |
| Stockton-on-Tees |
Internet | |
| Darlington |
Internet | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harrogate Hill, England
Latest outage, problems and issue reports in Harrogate Hill and nearby locations:
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia We have rang to cancel & now managing to speak with someone !!
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John Blenkinsopp
(@Blenky64) reported
from
Stockton-on-Tees, England
@virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless
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Ste Addison
(@FatAbbott) reported
from
Thornaby-on-Tees, England
@SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
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Hayley Jenkins
(@HayleyJenkins21) reported
from
Darlington, England
@virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Dancebrack1
(@BrendaMullen) reported
from
Darlington, England
@virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable
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Jacob Ham
(@JacobAlderHam) reported
from
Coundon, England
@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Hale
(@DaveHal19006570) reported
@virginmedia My main point is that by clicking on the link to find out more, there is actually no information as the info bar is scrambled. So how DO I find out what the work is, and why service will be down so long??
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Trish Brennan
(@trishpiration) reported
@virginmedia 1 hour and 29 minutes waiting for an answer to a phone call. Phone App not working. No means to access my account. No answer to phone calls. No access online. What an appalling way to conduct business Virgin!
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🌱
(@Alternateline) reported
@virginmedia third attempt to get through on the phone ended with you guys hanging up! Poor service as per…
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Chris Clark
(@chrisclark3333) reported
@virginmedia @MoneyTelegraph this is the worst customer experience I have ever had with any company. Generic irrelevant emails back from my complaint. Escalation process broken and no callbacks from customer services when promised. Regretting the move to Virgin.
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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Kate
(@KateBoarman) reported
Yet again my broadband is down! Getting so fed up with @virginmedia constant issues with broadband and paying far too much! Need to find a new #broadband supplier In this case slow would be better than dropping out constantly!
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Judgie
(@Judgiesblues) reported
@marslee73 @virginmedia What a horrible company!!! Never get what you pay for #shambles #VirginmediaRubbish
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Keith Birchall
(@k_birc) reported
@virginmedia hi, can you help please? I'm on ultimate Volt bundle and today I've had an email from you saying that Virgin have been removed aspayment option. I've spoken to someone at Virgin on the phone and they say that Netflix is no longer included in yr bundles. 1/2
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Tom Burrill
(@BurrillTom) reported
@virginmedia Because they were sure based on the data you have, there it’s not an internet based problem, just a wifi based problem. When I asked to rebook then all the conversation about charging £25, which I wanted to speak to a manager about as I was not told about this last Wednesday.
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TheMekon_Venus (C₃)
(@TheMekon_Venus) reported
Virgin media sent me a text to tell me that they had fixed the ‘routine maintenance’ they scheduled all day.. and I’m working again. Their web site says running. My broadband is down. Not happy.