Virgin Media outages and service status in Harrogate Hill, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Harrogate Hill, including 1 direct report.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 24, 5:37 PM GMT+1.
- TV (60%)
- Internet (40%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrogate Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Harrogate Hill, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
TV | 7 hours ago |
|
Darlington
|
Internet | 2 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Harrogate Hill, England
Latest outage, problems and issue reports in Harrogate Hill and nearby locations:
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
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Richard Baker (@richarddbaker) reported from Darlington, EnglandNo company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting
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Peter Snowdon (@petersnowdon) reported from Darlington, England40 mins on the phone to @virginmedia on hold listening to poor music ....have you thought of recruiting some staff? Plenty of people would love a job at the moment...mad way to run a business
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Andy Clarke (@AndyClarke5) reported from Darlington, England@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Jacob Ham (@JacobAlderHam) reported from Coundon, England@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
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Stephen Angell (@swangell) reported from Stockton-on-Tees, England@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
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Paul Ryder (@ryderboy24) reported from Hart, England@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Dianne Wilson (@Divadi29) reported from Billingham, England@virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box
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Matt Bunnell (@mattbun) reported from Darlington, England@stompweb @virginmedia I have exactly the same issue in DL1.
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Paul Corney (@Corney77) reported from Darlington, England@virginmedia the level of service I’m reviewing from yourselves is disgraceful. None interested in trying to deal with my issue. Just been hung up on AGAIN. Please can someone contact me to help.
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Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England@virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Chris Lyons (@oliverpostgate) reported from Darlington, England@sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Carroll (@pcarrollmusic1) reported@virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care
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Kirsty ✨ (@Kirsty__x3) reportedIs @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox
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Kirsty ✨ (@Kirsty__x3) reported@virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working
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Helkhiana (@helkhiana) reported@saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now £43/46 for 900mb with 0 problems and uk customer services. They do £3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin
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Adrienne Ayres (@adrienne_ayres) reported@virginmedia Dear Virgin I have no WiFi. Please help. I thought full fibre would put an end to a rubbish WiFi I also cannot make your app accept my account reference number or area reference number
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David (@blueboy2710) reported@mark_wootten Try Virgin Media, just as bad if not worse
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Vicky Leigh (@vickiferris) reportedMonday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?
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Mr. Mickey (@MrMickey142) reported@Argos_Online I've always thought Virgin Media were the unanimous heavyweight champions of 'couldn't give a ****' customer 'care' but today, I've just realised (only because I deal with VM a lot more) that there's a genuine contender - a great white 'hope'!🤬 DISGUSTING!
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Mark Whelan (@Lincsforest) reported@virginmedia your installation of my new broadband is turning into a mockery of a sham! No communication, no professionalism, a complete lack of customer care! A VERY UNSATISFACTORY WAY TO CONDUCT BUSINESS! Your chatbot is also incompetent! @Ofcom #poorcustomerservice
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Steve Hard (@PercivalPeabody) reported@Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.