Virgin Media outages and service status in Shildon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Shildon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shildon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shildon, England
The most recent Virgin Media outage reports came from the following cities: Darlington.
Community Discussion
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Virgin Media Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Andrew Dallin. (@adallin) reported from Darlington, England@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
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Tori Gill (@Tweeter_Tori) reported from Darlington, England@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working
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Andy Gibson (@Lopek) reported from Darlington, England@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Guru Boutique (@Gurudarlington) reported from Darlington, England@virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.
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Matty Erskine (@Matt72423) reported from Sunderland Bridge, England@virginmedia It is now, I think, five months since I made a complaint which has yet to be dealt with. To say that I'm not impressed with your 'customer services' would be a bit of an understatement.
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Jason Brown (@InstantKarmaUK) reported from Darlington, England@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
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Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England@virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…
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Lorraine Ripley (@Lorryolly) reported from Darlington, England@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
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Fay Brown #projectsnowball (@AutonomyCounsel) reported from Egglescliffe, England... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!
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Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England@virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England@15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.
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Shaun Harrison (@TrackScotti) reported from Darlington, EnglandThe @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Lee Bell (@lebell83) reported from Sunderland Bridge, EnglandWhy is @virginmedia internet so poor. It’s like having dial up back
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clare williams (@ClareSweep1957) reported from Sunderland Bridge, England@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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Janette (@JanetteMcMain) reported from Darlington, England@virginmedia We have rang to cancel & now managing to speak with someone !!
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Richard Baker (@richarddbaker) reported from Darlington, England@virginmedia To investigate the problem with my broadband hub.
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Connor Mather (@ConnorMather) reported from Sunderland Bridge, England@virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Jeffery (@cathypops2010) reported@virginmedia @D4N7O It’s not working in the Oldham area either but it’s working for Sky customers
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Keiran Griffiths (@Keiran_Mark) reported@vdaybabygirl85 @rayquannnnnnn @virginmedia Keeps dropping out? Which VM Hub do you have? I've just got upgraded free from the hub 3 to hub 5 and so far haven't had any drop outs. Give the customer services a call and ask for an engineer (free) and when they come, it's ifs the hub 3, they'll change it for free.
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Joe Duley American voiceover person (@Americanvoiceo1) reported@virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.
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Mark (@tirpse) reported@virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!
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Tom Quante (@TomQuante) reported@virginmedia terminate my contract, I’m not paying any exit fees- your company, service and everything about you is terrible
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shatners (@shatners144143) reported@anon_opin Virgin Media have been terrible recently.
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JayBee (@JayBee58963922) reportedJust had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.
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Trina S 💙 (@BrownEyedGirlGB) reported@virginmedia Today it went at just before 11:00 whilst I was trying to complete probate online. After service check said no issues, then fault with kit, it settled on intermittent issue in your area. 3/?
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Ron Rosenhead (@ronrosenhead) reportedHey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.
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Paul (@paul_gibbo921) reported@virginmedia @Bomber19631 Been really bad as of late can’t wait to leave