Virgin Media outages and service status in Shildon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Shildon, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 18, 8:24 AM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shildon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shildon, England
The most recent Virgin Media outage reports came from the following cities: Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
Internet | 24 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Linda Hughes (@LindaGHug) reported from Darlington, England@Tweeter_Tori @virginmedia I regret switching to @virginmedia can't get the signal at the back of the house despite boosters. Won't be renewing once contract is up.
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of
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JAKE (@TownsJake) reported from Darlington, England@virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, EnglandSo I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡
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Andy Clarke (@AndyClarke5) reported from Darlington, England@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Janette (@JanetteMcMain) reported from Darlington, England@virginmedia We have rang to cancel & now managing to speak with someone !!
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Shaun Harrison (@TrackScotti) reported from Darlington, EnglandThe @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
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Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all
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Mark Webster (@MarksWeb41) reported from Darlington, England@virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?
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clare williams (@ClareSweep1957) reported from Sunderland Bridge, England@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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Christian Wolf Rubin (@wolfrubin) reported from Sunderland Bridge, England@virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England@virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now
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Fay Brown #projectsnowball (@AutonomyCounsel) reported from Egglescliffe, England... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!
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Lorraine Ripley (@Lorryolly) reported from Darlington, England@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.
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uosqoᴚ ɯı⊥ (@tim_robson_1980) reported from Darlington, England@virginmedia disgusting customer service. On hold for 20 minutes for someone to answer and say they need to transfer me..on hold for a further 28 minutes for someone to answer, ask my name and hang up! Rang back for an automated service to say you're too busy to talk to me 😡
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Andrew Dallin. (@adallin) reported from Darlington, England@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
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Robin Hood (@Robin_Hoodsband) reported from Croxdale, England@virginmedia @BAFTA Your service is a sham good for nothing
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Temporary Location (@TemporaryLocat1) reported@virginmedia the internet has been down for 30 hours in N4, what is going on?
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A.Brown (@_DundeePerfect_) reported@Raphas_Angel_ @virginmedia Imagine that day everyone knows you can Hot Spot your Own Phone or Buy a Data only Sim in case ever need it. I never have a second with no Internet access, but in saying this I cannot remember which year my VM didn't work. Also plenty FREE Wi-Fi places the Benefit Office suggests
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*** (@lenatrobins) reported@andrewc44104127 Or the people who deal with customer complaints at Virgin Media
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David Owens (@DavidOw38948049) reported@virginmedia Why can I not talk or communicate with Virgin Only reply I get after telling you I am Not a customer and do NOT want to join is “Just to check, are you an existing customer, are you looking to join Virgin Media, or have you recently made an order?” I have said no
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Dominic Hanley (@Dominiho7) reported@virginmedia No there is not outages. It is just you not providing the service you promise
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Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported@virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing
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Jeremy Leeor (@JXXSL) reported@gwfvrowell @virginmedia The word "service" is a stretch.
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Dave Rogers (@DaveRogers27) reported@Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.
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Temporary Location (@TemporaryLocat1) reported@virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?
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D (@HopeForTo) reported@virginmedia We have but over the PO post code area as a whole, it seems to be affecting many customers . Its two issues and its not our equipment its yours.