Virgin Media outages and service status in Shildon, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Shildon, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shildon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shildon, England
The most recent Virgin Media outage reports came from the following cities: Darlington, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
Wi-fi | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all
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alan (@alcampion) reported from Stillington, England@virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.
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Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England@virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.
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Neville Lishman (@NevilleLishman) reported from Durham, England5 hrs now. Just rude @virginmedia just rude. Clearly little of your astronomically charges is spent on your customer service department. It's a recruitment Sargent for @skytv
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Richard Baker (@richarddbaker) reported from Darlington, EnglandNo company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint
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Christian Wolf Rubin (@wolfrubin) reported from Sunderland Bridge, England@virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.
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Richard Baker (@richarddbaker) reported from Darlington, EnglandToday's @virginmedia phone queue times, and still not sorted my broadband issue: - 1hr 30m - 2hrs 7m (cut off) - 1hr 33m (cut off) - currently, 17m Inept, profit grabbing company. Some more customer service staff would be great!
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Richard Baker (@richarddbaker) reported from Darlington, England.@virginmedia 45 minutes on hold now listening to the horrible music!
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Shaun Wathey (@Wathey) reported from Sunderland Bridge, England@virginmedia how do I make a complaint?
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Tori Gill (@Tweeter_Tori) reported from Darlington, EnglandThe @virginmedia broadband has been crap today!
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Ashley Wright (@ashleyhwright) reported from Darlington, England@virginmedia Internet seems to be down on DL3? Any update?
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working
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Janette (@JanetteMcMain) reported from Darlington, England@virginmedia We have rang to cancel & now managing to speak with someone !!
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Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandBeen in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, EnglandSo once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia
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Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right
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KaraS4234 (@kara44234) reported from Durham, England@virginmedia What else would you expect when you have been offered a service you don't get
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, EnglandSo I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Urm (@erm2urm) reported@virginmedia is there a problem with your login today? I've been to get into my account for hours without any luck?
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Road Painter (@RoadPainter) reported@virginmedia Thank you but please don't be concerned. I don't post my personal details on here (my legal name is not Painter, R) so any attempt to gain access would fail.
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Peter Carr (@PeterCa35536841) reported@djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there
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DC (@debs_crawford) reported@virginmedia can someone contact me, I’ve verified my email six times and it still takes me back to verify email page and I am not able to login
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🚩महाकाल 🚩आशीष हिंदू राष्ट्रवादी (@ASHISH_RAJPUT22) reported@VirginMediaIE Can you please support here I am chasing virgin media since30 days ,I paid last bill Euro 117 last month after discussion with customer care executive Again they have generated bill of around 39 Euro even I informed them I already moved on 6th March 26.
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Cameron Conner (@RadioCammy) reported@virginmedia hi I’d like to lodge a complaint about your shocking customer service how do I do this ?
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Joel Sheppard (@joelshepp) reported@virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.
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Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it
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Gadge (@gadgetweetin) reported@virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡