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Virgin Media

Virgin Media outages and service status in Shildon, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Shildon, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shildon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shildon, England

The most recent Virgin Media outage reports came from the following cities: Darlington.

Community Discussion

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Virgin Media Issues Reports Near Shildon, England

Latest outage, problems and issue reports in Shildon and nearby locations:

  • davedome
    Dave (@davedome) reported from Darlington, England

    @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡

  • Kirsty_x85
    Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.

  • kara44234
    KaraS4234 (@kara44234) reported from Durham, England

    @virginmedia What else would you expect when you have been offered a service you don't get

  • AmyIrving
    Amy Irving (@AmyIrving) reported from Egglescliffe, England

    Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!

  • richarddbaker
    Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia broadband down. Seems to happen quite a lot!!

  • TerryFBH
    Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

  • Lopek
    Andy Gibson (@Lopek) reported from Darlington, England

    Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".

  • ConnorMather
    Connor Mather (@ConnorMather) reported from Sunderland Bridge, England

    @virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake

  • LindaGHug
    Linda Hughes (@LindaGHug) reported from Darlington, England

    @Tweeter_Tori @virginmedia I regret switching to @virginmedia can't get the signal at the back of the house despite boosters. Won't be renewing once contract is up.

  • Paulhut20013625
    Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @bt_uk why has my internet speed slowed down just as we @virginmedia digging up the street 🤔

  • borolad1965
    David Sanderson (@borolad1965) reported from Darlington, England

    @virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.

  • alcampion
    alan (@alcampion) reported from Stillington, England

    @virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.

  • ClareSweep1957
    clare williams (@ClareSweep1957) reported from Sunderland Bridge, England

    @virginmedia I thought sky was bad...well I’m about to go back to them

  • MissAliTeamMatt
    Ali• ⫩😎⫩ • ThorpeTTe🤘🏼 (@MissAliTeamMatt) reported from Darlington, England

    I appreciate call operators are only doing their job but if I wanna cancel… I wanna cancel. Must be policy for @virginmedia to delay customer decision & fob us off with “ring back next week” to get an extra month ££! Well u’ve just thrown my “loyalty” right back in my face!😡

  • mattbun
    Matt Bunnell (@mattbun) reported from Darlington, England

    @stompweb @virginmedia I have exactly the same issue in DL1.

  • InstantKarmaUK
    Jason Brown (@InstantKarmaUK) reported from Darlington, England

    @virginmedia The problem is being dealt with following a text based support case. Thanks!

  • ClareSweep1957
    clare williams (@ClareSweep1957) reported from Sunderland Bridge, England

    @virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky

  • richarddbaker
    Richard Baker (@richarddbaker) reported from Darlington, England

    Today's @virginmedia phone queue times, and still not sorted my broadband issue: - 1hr 30m - 2hrs 7m (cut off) - 1hr 33m (cut off) - currently, 17m Inept, profit grabbing company. Some more customer service staff would be great!

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    Been in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ghotographyuk
    Gary Hurdman LRPS (@ghotographyuk) reported

    The worst customer experience in trying to get help when their expensive service isn't working is @virginmedia. A black hole of "linking acounts" and recursive questions that ulitmately fail, just to try and report an issue. Do not make the mistake of becoming their customer

  • KarenFleming36
    Karen Fleming (@KarenFleming36) reported

    @virginmedia sent a DM, been waiting over 30 minutes to speak to someone on the phone. I can’t watch TV after Virgin was installed less than 48hours ago. Please help!

  • helenbaileyuk
    Helen Bailey (@helenbaileyuk) reported

    @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

  • HamsterSick
    MerlinJ & the Dowager. (@HamsterSick) reported

    @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

  • kevgasandhtg
    Kevin B (@kevgasandhtg) reported

    @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

  • SuddenLife
    Max Pallas (@SuddenLife) reported

    @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

  • BurnNotice85
    Burn Notice (@BurnNotice85) reported

    @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

  • andyspin
    andy spinoza (@andyspin) reported

    @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

  • LivingSage2
    LivingSage (@LivingSage2) reported

    @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it