Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 01/23/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Newton Aycliffe, Stockton-on-Tees and Redcar.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough E-mail
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • JanetteMcMain Janette (@JanetteMcMain) reported from Darlington, England

    @virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.

  • Blenky64 John Blenkinsopp (@Blenky64) reported from Stockton-on-Tees, England

    @virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless

  • JanetteMcMain Janette (@JanetteMcMain) reported from Darlington, England

    @virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

  • BrendaMullen Dancebrack1 (@BrendaMullen) reported from Darlington, England

    @virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will

  • FatAbbott Ste Addison (@FatAbbott) reported from Thornaby-on-Tees, England

    @SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @virginmedia need help

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted

  • JanetteMcMain Janette (@JanetteMcMain) reported from Darlington, England

    @virginmedia We have rang to cancel & now managing to speak with someone !!

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail

  • JacobAlderHam Jacob Ham (@JacobAlderHam) reported from Coundon, England

    @scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfNaftali Naftali Leiberman (@ProfNaftali) reported

    @virginmedia All fees were lifted at point of contact! ONE ISSUE IS: e.g. ABOVE YOU ALREQDY GAVE ME AN A REQSON WITHOUT LOOKING INTO THE PROBLEM. I have to constantly explain myself again and again. I don’t think I have it in me anymore

  • mdaz1 Me (@mdaz1) reported

    @virginmedia cannot get service on virgin mobile in the Birmingham area. Having this issue on 2 phones.

  • tim22647332 tim (@tim22647332) reported

    @virginmedia No lights are on currently. The electricity is working perfectly and also on your site, there is a way to troubleshoot on how your box is looking. I did all things necessary to solve the issue, gave it more than enough time yet it didn’t work

  • Nadeem74159629 Nadeem (@Nadeem74159629) reported

    @ispreview Full fibre virgin media is a total joke bad customer service

  • turtlerkk turtlerkk (@turtlerkk) reported

    Well sorry lads for the piss poor WiFi (cheers virgin media). I’ll try and stream again once it’s actually stable <3

  • ThomasSturgess1 Thomas Sturgess (@ThomasSturgess1) reported

    @virginmedia Currently have no Internet. Your website suggests its an issue with device I am trying to connect. I have 8 different devices that cannot connect so I think it's a hub issue

  • ColmBrien Colm O’ Brien (@ColmBrien) reported

    @virginmedia hey there, I got my WiFi bill this week and was charged €64.99, when I signed up I was told it was half price for the first 6 months at €35, why have I been charged the full amount? On hold with customer service for the last hour too

  • tim22647332 tim (@tim22647332) reported

    Virgin media is a ******* joke I stg. Constantly goes down, do not recommend at all jesus….

  • simonscott Simon Scott (@simonscott) reported

    @virginmedia You're circle-jerking me. That's what I checked before msging you here. It says there are no faults. But there are, that's why I'm online via my mobile phone tethering. How are you going to fix the service I am paying for?

  • DigbyTW DigbyTW -ZF- (@DigbyTW) reported

    @virginmedia Wired, but seem to be back up to speed again now. Honestly, the lack of stability is key to my issues. BT may not have been the fastest network but at least it was consistent in being not the fastest. My experience with Virgin so far has been either lightning fast or awful slow.