Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 03/16/2026 09:40

March 16: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees and Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington TV
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough E-mail
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • JacobAlderHam Jacob Ham (@JacobAlderHam) reported from Coundon, England

    @scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @virginmedia come on guys internet still not working in Middlesbrough

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • JanetteMcMain Janette (@JanetteMcMain) reported from Darlington, England

    @virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • BrendaMullen Dancebrack1 (@BrendaMullen) reported from Darlington, England

    @virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

  • HayleyJenkins21 Hayley Jenkins (@HayleyJenkins21) reported from Darlington, England

    @virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Tried this, 3 days to reply per message. Pathetic really, good customer service could compensate for poor phone service but I don’t get either. I get the VM sim for free with my package, I’d rather pay an extra £20 a month elsewhere to make sure I don’t miss important calls

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • spudhead1986 Potatoface (@spudhead1986) reported

    @virginmedia A technician visited the 4th June, was told 48hrs emergency pull was required and then Recieved a text to say 11th July was the earliest! Spoke to a ‘manager’ who just infuriated me further by saying ‘it is what it is’

  • khthejudge Keith Hale © (@khthejudge) reported

    @kevpender @virginmedia Kev it’s definitely their hub. Had the same issues once a few devices connect to it, it can’t handle sharing the bandwidth out to all the devices. Best thing I ever did was to switch it to modem mode and buy my own router for WiFi

  • bingmeister360 wayne bingham (@bingmeister360) reported

    So @virginmedia are at it again. A few years ago I had to contact @BBCWatchdog because of over utilisation. The new scam is signing people up to 1gb deals only for the deals to not be available(3 months later not available to EXISTING CUSTOMERS!!!). Watchdog please help again 🙏

  • stephwicksted steph wicksted (@stephwicksted) reported

    @virginmedia I upgraded my mobile phone at the end of April and I am still waiting for my phone to be delivered, I have called numerous times and been told different things everytime I phone and the customer service I receive is terrible! How can I find out when I will get it?

  • miteshmistry86 Mitesh Mistry (@miteshmistry86) reported

    Dear @virginmedia - i've had 5 engineer visits, and my broadband is still not improved. Random connection drops throughout the day, poor wifi coverage in an average sized house. Problems occuring since 20 months, no resolution! Can I get a refund please?

  • signedrichie Richie (@signedrichie) reported

    A total of 8hrs spent getting @virginmedia to get my connection sorted. Extremely disappointed and dissatisfied with the service - can you believe my whole WFH shift I’ve spent chasing to speak with someone at VIRGIN!! @richardbranson @LutzSchueler #unacceptable #virginmedia

  • mayaaaa_____ Maya’ 🇵🇰 (@mayaaaa_____) reported

    @virginmedia Yep but it says there’s no issue , that’s because it works now . But , I will use the link for next time when it’s down !

  • JakeSalvadori Jake Salvadori (@JakeSalvadori) reported

    @virginmedia congratulations on concocting the most frustrating help platform ive ever had the displeasure of trying. The masterstroke having customers go through online instructions not only with a patchy connection, but actively being told to turn your router off. honestly.

  • MattJackaman Matt Jackaman (@MattJackaman) reported

    @virginmedia Do Virgin really outsource work without knowing which company it is? Why hasn't the permit been requested yet? And why am I never able to speak to a manager?

  • jackksumner sumner (@jackksumner) reported

    @virginmedia useless , shocking customer service