Virgin Media outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Billingham, Stockton-on-Tees, Darlington, and Middlesbrough.

City	Problem Type	Report Time
Billingham	Internet	2 days ago
Stockton-on-Tees	TV	6 days ago
Darlington	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Guru Boutique (@Gurudarlington) reported 2 minutes ago from Darlington, England

  @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

• 
  You're a cantaloupe ÂûDHD (@Ben_McBean) reported 6 minutes ago from Yarm, England

  @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

• 
  PH NQOT (She/her) 💙 (@StricklandPaula) reported 6 minutes ago from Shildon, England

  Our @virginmedia package - both TV and broadband- has been really poor lately. Totally frustrating 😑

• 
  Bryan Light (@UKLightCreation) reported 7 minutes ago from Redcar, England

  @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

• 
  Mat⚙ (@NotEnoughTECH) reported 8 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Adam (@ajtheladplummy) reported 10 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  ScottPhoto (@smarshallphoto) reported 11 minutes ago from Stockton-on-Tees, England

  @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 12 minutes ago from Nunthorpe, England

  @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

• 
  andrea mcdonald (@AndreaAndymac) reported 14 minutes ago from Redcar, England

  @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

• 
  Jason N Beck (@beck5ter) reported 14 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

• 
  Bryan Light (@UKLightCreation) reported 17 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  James Gilroy (@JamesGilroy) reported 29 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 44 minutes ago from Middlesbrough, England

  @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.

• 
  Mark Walker (@mark770) reported 48 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  Andy Gibson (@Lopek) reported 49 minutes ago from Darlington, England

  @virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.

• 
  Terry Chapman or FBH (@TerryFBH) reported 52 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  Bryan Light (@UKLightCreation) reported 55 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  rachel (@rachsclarke) reported 55 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  Marc J (@Johnsonator85) reported 57 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  Roy1986UTB (@roytomo1970_roy) reported 59 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Movies4life (@Moviestvlife) reported 4 minutes ago

  @virginmedia I’ve had no WiFi for 2 days you’re now saying it’s gonna take until Friday to fix

• 
  Anthony Hockey (@AnthonyHoc69184) reported 4 minutes ago

  @virginmedia why does the internet keep dropping in and out, affecting interactive services on my tv box? I assume it’s either because the equipment is reconditioned or your system is poor

• 
  KopiteinPoland (@KopiteinPoland) reported 8 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  Diane Russell (@DianeRusse58708) reported 8 minutes ago

  After saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???

• 
  Oly Price (@oliverp07477646) reported 8 minutes ago

  @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

• 
  Chris Fox (@chriscfox) reported 12 minutes ago

  Hey @virginmedia given that your website is full of broken and circular links making it impossible to do anything, and your chat service just fails, how do I actually talk to someone?

• 
  parody of a parody of a parody of nothing (@emnm69backup) reported 18 minutes ago

  Hey @virginmedia Why are there constant broadband issues in the fy4 area? Regular cut offs. At least half a dozen times so far this month. Contract to soon, so maybe time to switch if you can't provide a reliable service. Ps,your chat bot is also as useless as your broadband.

• 
  lizrichards24 (@SonyRichards4) reported 20 minutes ago

  Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 23 minutes ago

  *cries in Virgin Media customer*

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 24 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me