Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Darlington |
TV | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
||
| Stockton-on-Tees |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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Louise Baldock 💙
(@LouiseBaldock) reported
from
Stockton-on-Tees, England
2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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CoreLegal
(@Core_Legal) reported
from
Stockton-on-Tees, England
Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou
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James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anirudh Gangwal
(@AnirudhGangwal) reported
@virginmedia my broadband has been down all day. Your apps and website to check issues with broadband are also not working.
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chris thomas𓅓
(@ChrisxxxOvO) reported
@virginmedia internet down again 😡 watch how fast i change provider when my contact runs out, you're garbage
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GRUM 🏴
(@PlayGrum) reported
@virginmedia down again!! I pay for the 1 gig line for work and it's going down way too often now and it's really affecting my ability to do my job
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HT
(@HT1729) reported
@virginmedia I have a full documented timeline. This is in clear breach of Ofcom rules. Your customer community pages are flooded with complaints of such nature. If only I knew this of VM’s service standard, I would have never signed up. For any new potential customers I hope they take notice
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Stefano Costantini
(@stefanoc) reported
@virginmedia @lee_a_neal @virginmedia any idea when F010174437 will be fixed? Your status checker is down so no way to find out if there are any updates...
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Frankenstein's Jonster 👻💀🎃
(@avoidimportance) reported
@PyrionFlax @virginmedia My dad's having the exact same issue with @virginmedia . Had a 300mb/s fibre connection. Has been dropped to between 30mb/s and 60mb/s for weeks. He can't get in touch with a human either.
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Gary Millar
(@garymillar) reported
@tonymc39 @virginmedia One year ago we cancelled @TalkTalk by email, we received bill for 3 months, they took payment, we asked for a refund, they ignored us, they billed again, we refused to pay highlighting cancellation, they threatened restricted service (we don’t use it), 6 emails, 5 conversations
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peтer 정호석 вragg
(@Braggovic) reported
@virginmedia your website appears to be down, your app is crashing and if I try calling it now wants the full landline number (I don’t know it, we don’t have a phone). Struggling to get through. Broadband very up & down. Should be 200mbs download, struggling to get 20mbs at times
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Anthony Eagle
(@AJEagle91) reported
@virginmedia possibly the worst company to deal with in terms of customer service. Cancel a broadband because we've moved to an area with no fibre, provide proof, proof gets acknowledged and they still take over £200 from our account. Absolute joke.
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A. Hu - RIP HM Queen Elizabeth II & Shinzo Abe
(@realabzhu) reported
@Scion_Curlz @TheDemonicious @FrancisAlbertGN That's another issue I have here. Virgin Media in the UK is guilty of this almost all the time