Virgin Media outages and service status in Yarm, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Yarm, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 26, 9:18 AM GMT+1.
- Internet (40%)
- TV (40%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Billingham, Stockton-on-Tees, Darlington, and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham
|
Internet | 2 days ago |
|
Stockton-on-Tees
|
TV | 6 days ago |
|
Darlington
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screenβ¦. Communication would really help please?
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JAKE (@TownsJake) reported from Darlington, England@virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.
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The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England@virginmedia DM me so I can give contact details. Donβt think it would cause a problem but Iβd worry about affecting neighbours services or possible future services should we come back to you.
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Dave (@davedome) reported from Darlington, England@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Rach Hudson β€οΈ (@rachelhudson84) reported from Thornaby-on-Tees, England@virginmedia TS17 down too
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction And still website says no issues!!
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS π (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Iβm using a lot of data trying to sort this out as no internet. I feel like Iβm going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. Iβm so frustrated and angry please help me
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. Iβve been a loyal customer and feel betrayed
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Adam (@ajtheladplummy) reported from Middlesbrough, England@virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!
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You're a cantaloupe ΓΓ»DHD (@Ben_McBean) reported from Yarm, England@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media itβs crazy a company of the size of virgin media canβt accommodate us. Not having a go at you Iβm just disappointed in the system
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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David Lumb Writer (@LumbWriter) reported from Redcar, England@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john (@jhargie4) reported@O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer
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Head ball boy (@Richardnash12) reported@virginmedia tv and Internet is down in BR2 9 area any idea when its fixed
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Diane Russell (@DianeRusse58708) reportedAfter saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???
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Sophia Ravat (@MrsSophialouize) reportedI do not have a stable connection to carry out my paid employment from home. I am having to use my phone data thanks to @lebara but having to pay an additional Β£10 per person as our data is quickly draining @virginmedia fix the issue i am paying for.
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Martin G (@pizzapat246) reported@virginmedia are your e mails down ?
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Leigh Gow (@LeighHutch90) reported@coophos @virginmedia Itβs terrible isnβt it.
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Rooster (@Rooster_Innit) reported@virginmedia no TV/Broadband in B28 for last 2 hours. Is this an area outage?
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oliver Brooks (@FuzzyGaurav) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: β’ 300,000+ live channels β’ 65,000+ VODs β’ PPV events β’ Netflix β’ 78,000+ movies
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Mike Kennelly (@mvkennelly) reportedVirgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.
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Openreach (@WeAreOpenreach) reported@RDadpour Good Morning Reza, Thanks for contacting Openreach today regarding your query, If you have not used a provider that uses the Openreach network for more then 2 year (i.e. City Fibre/ Virgin Media) What happens the address gets de-activated from our network but it will still (1/2)