Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 02/17/2026 21:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomDarlington TV
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia how can I cancel my contract? Unable to get through via phone.

  • Lopek Andy Gibson (@Lopek) reported from Darlington, England

    Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • smarshallphoto ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England

    @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

  • jonnydearlove Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England

    @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No, just continue to ignore me as they have no idea how to fix it

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

  • lenJunier *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GayleJarman22 allison gayle jarman (@GayleJarman22) reported

    @virginmedia Engineer had to split my cable for my next door neighbour about 3yrs ago as they couldn't fix hers and it was late. Her cable is still to this day on the upper half of my fence. I have more....

  • fishbonegre Marina Ntonti (@fishbonegre) reported

    @virginmedia It still doesn't make sense that I got an email to return a router I don't have as a new customer, but I'll just ignore it.

  • ShropshireStig A Face For Radio (@ShropshireStig) reported

    @virginmedia Trying to sort an issue on Virgin Mobile, but cannot find them on Twitter. Do you have their username?

  • Chalfonticus Chalfont The Great (@Chalfonticus) reported

    @virginmedia No broadband or TV service again yet your service checker reports 'no connection issues' 🤦#virginmediadown

  • drcharliemic Charlie Michael (@drcharliemic) reported

    @virginmedia I’m stuck in perpetual circle of being asked to login to change my appointment but then being told I need to log in again. Who can I contact to see if I can change my technician appointment?? Thanks

  • CWrighty7 Chris (@CWrighty7) reported from Windsor, England

    @virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.

  • DakaraSpawnBlk Dakara_Spawn_Blk (@DakaraSpawnBlk) reported

    @virginmedia I'd rather not to be honest. This has been the way of regular service for so long. It's either good for a few months if that and then issues. I'd rather be DM so I can give account details and talk ending contract. This is like a bad relationship and I want out or payments stop.

  • SanjayP66196597 Sanjay Patel (@SanjayP66196597) reported

    @virginmedia Of course not. You’re too busy with your space projects to worry about your consumers. You have no time for us. Your service is diabolical and 3rd rate. If I lived on the same place asRichard Branson I’d tell him. I’m fact i was going to send a tweet but I can’t can I??????

  • GayleJarman22 allison gayle jarman (@GayleJarman22) reported

    @virginmedia And then this recent issue has been cutting off WiFi.losing half of the programs I record due to no signal.. the cabinet which provides 'service ' and i use that term loosely is completely overloaded my cable that feeds into my house is above ground loose.

  • aldoug71 Big Al 71 (@aldoug71) reported

    @virginmedia Is it possible to confirm a complaint in writing? I need to correspond with Rachel Barass, Customer Services Director but there is no address on her letter to me. Inform me of her direct address. Virgin Media seem to be averse to interaction with their customers.