Virgin Media outages and service status in Yarm, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Yarm, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 18, 11:25 AM GMT+1.
- Internet (71%)
- Wi-fi (14%)
- E-mail (7%)
- Total Blackout (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Middlesbrough, and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Internet | 11 hours ago |
|
Darlington
|
Internet | 14 hours ago |
|
Middlesbrough
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Guru Boutique (@Gurudarlington) reported from Darlington, England@virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Paul Corney (@Corney77) reported from Darlington, England@virginmedia the level of service I’m reviewing from yourselves is disgraceful. None interested in trying to deal with my issue. Just been hung up on AGAIN. Please can someone contact me to help.
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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Ryan Wilšon (@Ryan_UTB) reported from Stockton-on-Tees, England@virginmedia your internet is so bad
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You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia any chance of speaking to a human regarding my television service
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RACHEL BULLOCK (@RBullockITV) reported from Eaglescliffe, EnglandHey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting
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Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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CoreLegal (@Core_Legal) reported from Stockton-on-Tees, EnglandOur phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Si (@Si_67) reported@virginmedia Our broadband has recently started to fail on a daily basis. It has been fairly reliable until a couple of weeks ago. Yes, it comes back after a while, but this really isn't good enough in 2026, especially bearing in mind how much it costs. What's happening?
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Paul Aubrey (@ThePaulAubrey) reported@phil66uk @virginmedia You aren’t alone internet has been spotty today and now completely down @virginmedia
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Jason Burns (@JasonBurns_CM) reported@LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.
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Robin (@Blinkfan180) reported@Simon_Whale @virginmedia Terrible service. Internet would regularly drop at least once a day. Been on gigaclear and Internet has gone down twice in 10 months. Speeds comparable too. Also use sky stream. All good too.
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the view of stu (@stuarttownsend8) reported@Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they don’t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company
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Yvonne Ward (@YvonneWard0) reported@virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.
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Simon Whale ™ (@Simon_Whale) reported@SarkySodRyan @virginmedia Nothing but , years of fighting with engineering and customer service . Most of our street abandoned them for @youfibre who so far have been great
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Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported@virginmedia This isn't working is it. Asking if I'm available 'now' to answer security questions, when I respond yes you didn't get back to me for 3 hours. When, oddly I was no longer available. Very poor.
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Justin Barker (@JustinBarker77) reported@virginmedia fibre issue in OL15. Speeds have dropped to at least half what’s expected. Are you aware? How do I actually get it logged without your automated system bouncing between issue and no issue without the 24 hour clock restarting
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@Oveja77777 (@oveja77777) reported@Simon_Whale @virginmedia Would it be worth trying to ring them? I find their customer service people are usually helpful. Use the 0335 454 1111 number, as I used another one in the past and it had really high charges. I ring them every year to stop them putting my direct debit up.