Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Billingham, Stockton-on-Tees, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
Wi-fi | 9 hours ago |
|
Middlesbrough
|
TV | 21 hours ago |
|
Middlesbrough
|
2 days ago | |
|
Middlesbrough
|
Internet | 4 days ago |
|
Billingham
|
Total Blackout | 4 days ago |
|
Middlesbrough
|
Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England@virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way
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mick arthur (@m_arthur1) reported from Stockton-on-Tees, England@virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Mainly wireless but wired issues too
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia how can I cancel my contract? Unable to get through via phone.
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ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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*** Junier (@lenJunier) reported from Middlesbrough, England@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia who have I got to screw to get through to cancel my contract with you?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Irving (@TheFuzzCatBitz) reported@virginmedia your site appears to be having problems loads of people can’t access email or sign into Virginmedia
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Jon Hare (@HoratioHare) reported@virginmedia perhaps you need @SkySports help? Their website says it's a 'wholesale error.' Not sure about wholesale - we certainly didn't buy in bulk for any discount. No hurry though. Only missed the first twenty minutes and a goal so far. Only paying you to listen on radio.
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Neil stoneman (@Neilstoneman2) reported@virginmedia yet again you fail with your online TV services I can't log into sky sports, your company is a disgrace taking people's hard earned money but not delivering even a half decent service
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AbdullahHullah🗡 (@garryhullah) reported@virginmedia why can't I sign in to email or home page?
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Mark Wilson (@marcowil) reported@virginmedia is there a problem with logging in to vm accounts? Page keeps failing to load on app and on Web
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Sharon Irving (@TheFuzzCatBitz) reported@lindseysbutter @virginmedia I think there must be a nationwide problem can’t access email or website in NE15
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Mr Kwacky (@Mr_Kwacky) reported@DannThomas93 @Morty77 @virginmedia App not working here in B45.
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ste dowling (@ste_dowling) reported@virginmedia Yes, I've tried this. It was diagnosed over the phone as poor wifi
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ethan 🌻 (@ethanisaac01) reported@virginmedia I just checked the service page and saw that the issue likely isn't going to be fixed until tomorrow which isn't helpful for my dad because he's at work all day working for the NHS, your service is a shambles
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Lewis Dorsett (@LewisDorsett) reportedAre the @virginmedia apps down? I can't access either of them