Virgin Media outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, Middlesbrough, Billingham, and Redcar.

City	Problem Type	Report Time
Darlington	Wi-fi	11 hours ago
Stockton-on-Tees	TV	3 days ago
Darlington	Wi-fi	6 days ago
Middlesbrough	TV	6 days ago
Middlesbrough	E-mail	7 days ago
Middlesbrough	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  SimonMorrisonPeacock (@simonmp68) reported 7 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  Terry Chapman or FBH (@TerryFBH) reported 10 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 17 minutes ago from Stockton-on-Tees, England

  2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

• 
  Stu # Boro Shirts (@Boro_shirts) reported 18 minutes ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  Roy1986UTB (@roytomo1970_roy) reported 21 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  Shaun Calvert (@Shaunelious) reported 23 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  CoreLegal (@Core_Legal) reported 23 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  JAKE (@TownsJake) reported 28 minutes ago from Darlington, England

  @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 29 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Marc J (@Johnsonator85) reported 30 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  Gary Nolan (@gaznolan) reported 30 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported 31 minutes ago from Middlesbrough, England

  3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

• 
  RACHEL BULLOCK (@RBullockITV) reported 43 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  Bryan Light (@UKLightCreation) reported 43 minutes ago from Redcar, England

  @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

• 
  Mark Walker (@mark770) reported 47 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  Shaun Calvert (@Shaunelious) reported 50 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  gary doyle (@werbedoyle) reported 52 minutes ago from Stockton-on-Tees, England

  @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

• 
  Gary Nolan (@gaznolan) reported 53 minutes ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  Mark Armstrong (@mark001282) reported 54 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

• 
  SimonMorrisonPeacock (@simonmp68) reported 58 minutes ago from Thornaby-on-Tees, England

  @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  One day you'll see the truth (@therealsambo121) reported 4 minutes ago

  @virginmedia now at the sith attempt of trying to solve this issue! I'm going to quit My contact when it's up . Shame it's not now

• 
  John James (@_kimosabe_) reported 5 minutes ago

  @virginmedia very disappointed with customer service can anyone help me fine out how to contact the CEO many thanks

• 
  Joshy R 🌒 (@JJRussell95) reported 6 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  It’s Tuuitter Not X! (@ndmerc) reported 9 minutes ago

  @virginmedia my constantly fault landline is unavailable yet again. This must be the fourth or fifth time this has happened and you cannot arrange a fix online. What is the point of an online help facility that does not help? What is the address for a formal complaint?

• 
  Heinz Beanz (@Delveyboy) reported 9 minutes ago

  @virginmedia Why would they cut my service completely? They deliberately cut my wire to service the neighbour. When I questioned them, they completely denied it. And why couldn't they have fixed it on the spot? Instead of having no service? Breach of contract

• 
  Daniel Dufton (@dandufton) reported 10 minutes ago

  @virginmedia My VM account has been locked out 'for security reasons' for over three weeks. I called the number given and was told it has been escalated to the techteam. Now three weeks on and I've heard nothing. Trying to chase on the phone but been on hold 25 mins. Help!

• 
  Ben Eaton (@BenEato46743114) reported 11 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

• 
  YvonneOrchard (@Gejosmum) reported 11 minutes ago

  @MJW_F1 @Channel4 @virginmedia Same with sky this past weekend, it could be a channel four issue.

• 
  Lee Williams (@FourKicksRodeo) reported 12 minutes ago

  @virginmedia where are the activation emails for HBO for customers whom pay for the service? Should I seek compensation?

• 
  Rep74NL (@JohnnyRep74) reported 15 minutes ago

  @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now