Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Stockton-on-Tees, Redcar, and Darlington.

City	Problem Type	Report Time
Middlesbrough	E-mail	15 hours ago
Middlesbrough	Internet	2 days ago
Billingham	Total Blackout	2 days ago
Middlesbrough	Phone	2 days ago
Middlesbrough	Internet	4 days ago
Stockton-on-Tees	Wi-fi	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 3 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

• 
  Bryan Light (@UKLightCreation) reported 5 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  Andy Gibson (@Lopek) reported 6 minutes ago from Darlington, England

  Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".

• 
  Bryan Light (@UKLightCreation) reported 6 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  Bryan Light (@UKLightCreation) reported 9 minutes ago from Redcar, England

  @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

• 
  James Gilroy (@JamesGilroy) reported 10 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Currie.peter (@Curriepeter1) reported 11 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  Andy Gibson (@Lopek) reported 17 minutes ago from Darlington, England

  @virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.

• 
  David Lumb Writer (@LumbWriter) reported 20 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  Terry Chapman or FBH (@TerryFBH) reported 20 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  Bryan Light (@UKLightCreation) reported 21 minutes ago from Redcar, England

  @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

• 
  Bryan Light (@UKLightCreation) reported 30 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Bryan Light (@UKLightCreation) reported 37 minutes ago from Middlesbrough, England

  @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

• 
  ScottPhoto (@smarshallphoto) reported 40 minutes ago from Stockton-on-Tees, England

  @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

• 
  Stu # Boro Shirts (@Boro_shirts) reported 46 minutes ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  Bryan Light (@UKLightCreation) reported 52 minutes ago from Middlesbrough, England

  @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

• 
  Jonny Dearlove (@jonnydearlove) reported 52 minutes ago from Middleton St. George, England

  @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

• 
  Bryan Light (@UKLightCreation) reported 55 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  Terry Chapman or FBH (@TerryFBH) reported 60 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  Dave (@davedome) reported 60 minutes ago from Darlington, England

  @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  edd (@Edduknow) reported 3 minutes ago

  @virginmedia can someone fix the broadband in the N22 area, it is #terrible always down, then I get a stupid email saying we improved your broad like the hell you have.

• 
  tim barker (@tjbarker72) reported 5 minutes ago

  @virginmedia Same again tonight. Useless. Frustrating. No help. No communication. Expensive. Not working

• 
  Tim Shishodia (@TimShishodia) reported 6 minutes ago

  @virginmedia Hi. Yes. Allowing the customer to submit a written complaint ensures a record is kept of all the points they consider relevant. By insisting that customers telephone you, there is no means of viewing or verifying whether the complaint has been recorded or the format of it.

• 
  Anthony Porter (@TheAntPorter) reported 7 minutes ago

  @virginmedia how come as a customer of 20 years I am being asked to pay more than a new customer for less price? Why is my loyalty not rewarded?

• 
  Anthony Porter (@TheAntPorter) reported 18 minutes ago

  @virginmedia I am a customer of 20 years loyalty am I being asked to pay more than a new customer for the same upgraded package? And an activation fee? Do you genuinely want me to go to @SkyUK

• 
  Janet Lilley (@kendrasmum03) reported 19 minutes ago

  @virginmedia It's the confusion between what my bill says and what your agent says are completely different, tried to cancel sky sports and after an hour the agent couldn't do it, refused to put us through to a manager and the line went dead! Don't know what I am now going to be paying for.

• 
  Fame Razak (@famerazak) reported 19 minutes ago

  @NMBLAKE @virginmedia Our @virginmedia router drops out randomly. All the support I get here, points me to their website that don’t resolve it and getting through to a human on the phone has been impossible and they’ve just put the price up to £31 a month. Good job I have unlimited 4G with 3 really.

• 
  James Garwell (@jamesgarwell) reported 19 minutes ago

  @virginmedia If the deal had been there, I’d have signed up today. But if can’t get the deal, and your agents can’t offer the deal, I’m left with ordering @skytv as an option, but with an expectation that when I call you to cancel you’ll find a way to offer the ‘new Cust’ deal to an existing.

• 
  Lorraine Collier (@LorraineCollier) reported 19 minutes ago

  WTF last week I could get Any & devs Saturday night takeaway on virginmedia player but this week the show is gone off itv

• 
  Brian Booth (@BrianBo54982288) reported 24 minutes ago

  @virginmedia Called the team they sent me out a new sim card but it didn't work. I have spoken to people in the local area and apparently there are quite a few masts down in the area