Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Billingham, Stockton-on-Tees, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
Wi-fi | 1 day ago |
|
Middlesbrough
|
TV | 2 days ago |
|
Middlesbrough
|
3 days ago | |
|
Middlesbrough
|
Internet | 4 days ago |
|
Billingham
|
Total Blackout | 4 days ago |
|
Middlesbrough
|
Phone | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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CoreLegal (@Core_Legal) reported from Stockton-on-Tees, EnglandOur phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Ryan Wilšon (@Ryan_UTB) reported from Stockton-on-Tees, England@virginmedia your internet is so bad
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Louise Baldock 💙 (@LouiseBaldock) reported from Stockton-on-Tees, England2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help
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Dave (@davedome) reported from Darlington, England@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, EnglandWhen will the channels issue be fixed? @virginmedia #virginmedia
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed
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Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, EnglandWhy are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou
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Mark Webster (@MarksWeb41) reported from Darlington, England@virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported from Middlesbrough, England3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)
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Stu Annakin (@SAnnakin16) reported from Northallerton, England@virginmedia Yes we have and never been charged! Clearly I’m not impressed.
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Stu # Boro Shirts (@Boro_shirts) reported from Billingham, EnglandAnyone else virgin media Internet down billingham?
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Crzynic83 (@crzynic83) reported@virginmedia Also- why have I not received a cancellation notification email to state my contract has been terminated? You are aware that this will be all forwarded to ofcom!? Disappointed and disgusted by your service
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Mandy Doherty (@dodgymandy) reported@virginmedia Ok I’ve just spoken to the “family” mum dad son who are obviously contractors who are trying to fix the cable problem but can’t give me any idea how long as they only received the job from you an hour ago, please tell me how much longer it’s been 3 days for all our road SL38LT.
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Mrs.Hancock1417 (@hancock1417) reported@virginmedia just want to cancel!! Been passed over and over…lied to… been treated like I’m stupid…. Had the phone put down on me!!!! Had it!!!! Paying for 100 download speed to be told you’ll sort the issues out why you monitor me for a week…. Yeah do I have to keep paying!
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Kimberley♡ (@k1mberleyf1sher) reported@chlooeeeexo @virginmedia I’m glad I’m not the only one experiencing problems with them the past few months has been horrific
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Laura💙 (@Laura2312) reported@virginmedia No - I’ve just submitted a complaint
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o (@JokeOfAOwen) reportedBeen without TV and Internet for 6 hours. And estimated fix time isn't for another 3 hours. Lovely @virginmedia
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Kelly Cleary (@KellyCleary1985) reported@nickham303 @virginmedia @richardbranson I think that's what I'll have to do banging my head against a wall.. to have to create a Twitter account just to get to speak to someone is shocking. The robotic approach to the advisors is shocking sales sales sales no customer service
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Jonathan Terry (@JonathanTerry01) reported@virginmedia And would the person on that link have understood and been able to solve my query any quicker?? I doubt it. @virginmedia diabolical service is normal for you isn't it
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Michael Laing (@Michael_Laing) reportedWell I haven't moaned on here for several month but I am going in all guns blazing. @virginmedia You really should be embarressed by how bad the Virgin 360 box is. When I upgraded, I didn't expect it to get worse than the V6 box I had before.
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Connecture Ltd (@ConnectureUK) reported@virginmedia is there a way 2get decent service from u guys or do u recommend 2all customers that we’d be better off poking our own eyes with toothpicks? Seems 2b only way 2get anything 2stream these days!