Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 08/05/2025 23:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Newton Aycliffe, Darlington, Middlesbrough, Billingham, Stockton-on-Tees, Northallerton and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Wi-fi
United KingdomDarlington Internet
United KingdomNewton Aycliffe Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomBillingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • stumpy1982 Michelle Coleman (@stumpy1982) reported from Redcar, England

    @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!

  • SimonHolliday13 Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England

    @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

  • AndreaAndymac andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia any chance of speaking to a human regarding my television service

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • WheezyRider44 Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia Is your red button not working again?!?

  • rachelhudson84 Rach Hudson ❤️ (@rachelhudson84) reported from Thornaby-on-Tees, England

    @virginmedia TS17 down too

  • Ben_McBean You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England

    @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

  • citamo Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

  • AndreaAndymac andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

  • cdbarnezy CDBarnezy (@cdbarnezy) reported from Middlesbrough, England

    @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

  • roytomo1970_roy Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England

    @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

  • citamo Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction And still website says no issues!!

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

  • sharon_mulcahy sharon mulcahy (@sharon_mulcahy) reported from Thornaby-on-Tees, England

    @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

  • AndreaAndymac andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • npjy83 Nathan Young (@npjy83) reported

    @virginmedia Nothing. No follow up call, no letter, no email. No smoke signal. And we paid £25 for it and still not changed over. Hoping your phone lines will be up and running later.

  • sulthanahmeduk Sulthan ahmed (@sulthanahmeduk) reported

    @virginmedia Hi, I'm trying to discuss my renewal, I've been on the phone for 1 hour 15 minutes and the line on your side sometimes goes silent and other times there is music. I'd be grateful for your help

  • Sachinshinde S Shinde (@Sachinshinde) reported

    @virginmedia Yes and it's down again now!!! How can service be so bad! Am I leaving in third world country. This is really affecting my work now.

  • danniallchin91 Danielle Allchin (@danniallchin91) reported

    @virginmedia Hi, I've just tried to get through now, on that number. Hold music for 16 minutes and then complete silence for 5, I'm hanging up now. I can't log a complaint on my Virgin account as the account has been deactivated. I've received a bill, dated 17/01/21 for £23.65 but when I log

  • JustineAgnew Justine Agnew (@JustineAgnew) reported

    @virginmedia I have tried every day to ring your customer service about a bill that I have for a service I changed my mind about which was never installed & your engineer took away. Please help.

  • amul3t_ Tariq (@amul3t_) reported

    @virginmedia My Account num 360386101 Area reference 28 Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.

  • clairetoolan claire toolan (@clairetoolan) reported

    @virginmedia You are the worst company in the world.Abysmal

  • amul3t_ Tariq (@amul3t_) reported

    @virginmedia Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.

  • debbiecrowther1 debbie crowther (@debbiecrowther1) reported

    @virginmedia You're offering text service again but it's offline due to unprecedented demand, what are your wait times? been on over an hour, have to leave the house in an hour & have meetings so will need to hang up. I've also been cut off every time over the weekend before speaking!

  • GSpellchecker Stephen Knight 🔊 📺 (@GSpellchecker) reported

    @virginmedia I was told they were taking me off the network and putting me back on again to see if that solves the issue. A process that can take up to 5 days apparently. So, I'll give it 5 days. After that, I'm going to have to switch networks I'm afraid. Thanks for your help