Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying
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Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
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Ste Addison
(@FatAbbott) reported
from
Thornaby-on-Tees, England
@SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@virginmedia need help
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia We have rang to cancel & now managing to speak with someone !!
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.
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Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Fawcett 🐾 | NOPAT-UK | IAM |
(@UT2K4_DwelleR) reported
@virginmedia I am out of contract and will not be looking for another provider, I am going around in circles on the site. I dont need PAC as I dont require the number and I dont need STAC as I wont be swapping to another provider. Where is the link to just terminate my phone contract @Ofcom
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J.Cristao
(@Corvo_PT) reported
@virginmedia you're a bunch of asshats with terrible service I'll be dead before I decided to use you again. *****.
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Claire Fullick
(@ClaireMF) reported
@virginmedia Funnily enough, after 30 mins on the phone with one of your team and wanting to send an engineer out in 3 days (not good enough) and him saying that there’s no issue, it’s come back on!! 3 hrs off - I make this so far 10 hrs since Christmas Eve so far! I’m getting a sim hub! 😡
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Dan Page
(@DPage1992) reported
@virginmedia Hi, over the last week when ever I send a text message, I occasionally get a blue circle next to messages that are sending and they take a decent while to send, then I may get a resend option. Is there something I can do in my settings or something to fix this?
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🎅 HiccupzGFX 🎄🎁
(@IHaveHiccupz) reported
@DesignedByKara @virginmedia Im on data right now cuz its so bad lmfaoo
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liam ward60
(@liam_ward60) reported
@dubstar1966 @IrishMirror @rteliveline Nothing like it with the terrible virgin media have never switched it on since they took over tv3 goldradiouk most of the time 4 me.plays cracking stuff I remember and grue up on they have lots of people from Ireland tuning in heard requests from Galway to kerry and dublin
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Marty Ward
(@dj_mimo) reported
Shocking service @virginmedia! Sat in waiting for home mover installation due today before 1pm. Called at 2.30 to see where engineer is only to be told the advisor has booked it for 30/12/2022! And now no install until the 6th January even when stated I need it for work. Shambles
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mark russell
(@russellsuk1) reported
@virginmedia An engineer visited us on 14/12 because our TiVo box was not working. He said external cabling work was needed and this was booked for today. He said he would visit today after this work was completed to install new box. I cannot get hold of him .
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mycombs
(@mikeholmes147) reported
@billeighhh @virginmedia Errrm- it’s been going down for over 50 days. And who the **** asked you anyway?
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mark russell
(@russellsuk1) reported
@virginmedia I have a real problem that I need help with. I can get no help online and have spent hours on the phone. This is going to result in a formal complaint and closure of our account. Can you please contact me urgently. I have been without TV for 16 days. Unacceptable!!