Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 03/18/2026 15:00

March 18: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Internet
United KingdomMiddlesbrough Internet
United KingdomDarlington TV
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

  • Poddddddd Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England

    @virginmedia can I access some support on here?

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    @virginmedia To investigate the problem with my broadband hub.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    @virginmedia Ah, so I do have to wait a week to get my broadband service back then! I was tantalisingly close to being able to do my job! Will have to inform my employers I guess!

  • ashleyhwright Ashley Wright (@ashleyhwright) reported from Darlington, England

    @virginmedia Internet seems to be down on DL3? Any update?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    Today's @virginmedia phone queue times, and still not sorted my broadband issue: - 1hr 30m - 2hrs 7m (cut off) - 1hr 33m (cut off) - currently, 17m Inept, profit grabbing company. Some more customer service staff would be great!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

  • oliverpostgate Chris Lyons (@oliverpostgate) reported from Darlington, England

    @sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia 45 minutes on hold now listening to the horrible music!

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia are amazing me at the levels of incompetence that they're able to reach. Been on hold today now for 1h 33m, 2hrs 7m (then they cut me off!) and currently 33mins! If you need any customer service from them then avoid them!!!

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    No company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jb_radley John bradley (@Jb_radley) reported

    Virgin Internet down even their website dosent seem to be working. #virginmedia #VirginMediaoutage #needinternetfixing

  • MsRabb1t Gillian Johnson (@MsRabb1t) reported

    @virginmedia Crashed while I was working, preventing me from continuing. 2nd outage today for me. Not happy.

  • brysatra 𝓂 𝒶 𝓎 𝒶 𝓇 (@brysatra) reported

    @virginmedia - WiFi down yet again. Thought you'd fixed the outage. Could you get your act together. Because this is ridiculous. And you're not taking phone calls. Not had any texts from you either. Spectacular technical & customer support. 👌

  • getstuffedtwit Cassandra (@getstuffedtwit) reported

    @Trailer_Swift69 @virginmedia Yep, gone down again.

  • grumpyoldsod1 i am da’man (@grumpyoldsod1) reported

    @mostly_sleepy @virginmedia Thanks. Luckily I only have to put up with the rubbish service for 24 hours more, I am off to a new provider

  • JJRizzo3 JJRizzo (@JJRizzo3) reported

    @virginmedia Its not intermittent at all.... Totsl blackout, lets have it right

  • npicsnet Neil Armstrong-Plews (@npicsnet) reported

    @virginmedia how stupid that u decided to work on your website during the day, most companies would do it at night

  • Lumleyyy Andrew Lumley (@Lumleyyy) reported

    @virginmedia literally the same problem that has been there for years, normally only happens at night for like 10/15mins though not 17 hours :)

  • j2ing j (@j2ing) reported

    @virginmedia Ur not keeping up with the status of these faults as of right now it has gone down again and your website does not work too so cannot register the fault in the northolt region

  • AzureSlash Artoria Pendragon (@AzureSlash) reported

    @virginmedia How can you be so damn incompetent?