Virgin Media outages and service status in Yarm, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Yarm, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 6:12 PM GMT+1.
- TV (58%)
- Internet (27%)
- Wi-fi (6%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
TV | 9 hours ago |
|
Middlesbrough
|
Phone | 14 hours ago |
|
Darlington
|
TV | 2 days ago |
|
Darlington
|
Internet | 4 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Adam (@ajtheladplummy) reported from Middlesbrough, England@virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting
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Shaun Harrison (@TrackScotti) reported from Darlington, EnglandThe @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Michelle Coleman (@stumpy1982) reported from Redcar, England@virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia any chance of speaking to a human regarding my television service
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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Chris Christopher (@Christo72210007) reported from Nunthorpe, England@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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Andy Gibson (@Lopek) reported from Darlington, England@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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liam (@liamsimo95) reported@virginmedia sort your ******* wifi out you pack of useless ***** how hard is it to provide the best service?
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Elizabeth (@GwIadysStreet) reported@virginmedia Yes there are issues according to your status info It keeps on happening twice yesteryand very intermittent today
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JC (@SaffaJC) reported@virginmedia been on a call for over 5 hrs. They messed up my details with O2 now I pay for an account I can’t access have no SIM card for. The most pathetic customer service ever. I video recorded at lest an hour of the conversation to upload to tic tok
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Rachael Cassidy (@RachaelCassidy3) reported@virginmedia been trying to talk to someone after our TV. Internet and phone has gone off about an hour ago !!! Can someone help !
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......
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Louise Boxall (@Louiseboxall) reported@virginmedia Yep, we’ve done all that. It says intermittent service. It’s been like this over a week. Now it’s worse! Even spoke to one of the customer service people on Friday, the issue is worse and we were told unless they get 360 then Virgin won’t help. Absolute disgrace!
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Chris Richards (@rocky_115) reported@virginmedia The internet and tv service has been down since 1330 today in SA1. No info given by you all day. Work meetings cancelled today, no tele to watch tonight. Zero communication on a timescale for a fix. Simply not good enough
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swingeymart (@theblackstrat) reported@virginmedia We are getting less and less channels for more money some of them in fact a lot are really awful junk
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Luke (@Slothlord_Luke) reported@virginmedia On the other hand @youfibre offered the same as what im getting but £20 a month reduction, only 12 months contract and a new wifi 7 already on order without needing to battle with customer service. 10/10
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Mark Cassidy (@Spreadermark) reported@virginmedia It’s showing no issues !!! I’ve reset done a hard reset -nothing..since you e sent me the new hub out it’s been very intermittent.