Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 12/10/2025 06:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Darlington.

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City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV
United KingdomStockton-on-Tees TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia broadband down. Seems to happen quite a lot!!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan

  • oliverpostgate Chris Lyons (@oliverpostgate) reported from Darlington, England

    @sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @Super_Secretary @virginmedia What a right pain. My 3G is crap too.

  • JamesPoole10 James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • ashleyhwright Ashley Wright (@ashleyhwright) reported from Darlington, England

    @virginmedia Internet seems to be down on DL3? Any update?

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    The @virginmedia broadband has been crap today!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

  • swangell Stephen Angell (@swangell) reported from Stockton-on-Tees, England

    @virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahvarden Sarah J Lynam (@sarahvarden) reported

    @virginmedia hey.. our broadband has been cut off since the 7th October -there is a known fault in our area- after many many lengthy and frustrating calls to you we have been given 3 fix dates which have now all passed and still no WiFi! We work from home an need access!Plz help!

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • GTownDriveSkool Kevin Bridge (@GTownDriveSkool) reported

    @virginmedia I need to talk to someone about cancelling my account - can you help to guide me to do this?

  • GPastabake Gregory Pastabake 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GPastabake) reported

    @virginmedia are utterly ****. Internet has been nigh on unusable now for about a fortnight.

  • mattj_uk Matt Johnson (@mattj_uk) reported

    @AdamDoran @virginmedia @OpenreachHelp FTTC only here - but yes, it's a fair point. Problem I think is that we only have one Openreach socket in an awful location, it'd take a ton of building work to get that fixed. :-(

  • twisker123 Tina (@twisker123) reported

    @virginmedia @virginhelp Are you able to help with this matter? Any updates please? X

  • cammyboo Penny BartlettOBoyle (@cammyboo) reported

    @virginmedia That doesn't explain the treatment so far, do not ignore the issues I have experienced and the main reason for tweeting in the first place. Yet again, your customer service leaves a lot to be desired.

  • harjiharj H Singh (@harjiharj) reported

    @virginmedia Yep, it was all fine. I found the issue; Whilst I was out Friday afternoon, someone disconnected the main cable that connects to the one in my house, and took the f type connector, coinciding with a virgin broadband installation that took place at my neighbours around that time.

  • cammyboo Penny BartlettOBoyle (@cammyboo) reported

    @virginmedia I was advised this by Paul Watson, manager in customer relations. This is because I was, and still am, incredibly angry about the treatment I have, and still am, receiving. I'm now having to wait until tomorrow for another engineer to attempt to fix the equipment again....

  • vmkoobis ‏ً (@vmkoobis) reported

    @virginmedia I HATE YOU SO BAD