Virgin Media outages and service status in Yarm, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Yarm, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 10, 10:12 AM GMT+1.
- Internet (71%)
- Wi-fi (29%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Billingham, Darlington, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 5 days ago |
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Internet | 7 days ago |
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Wi-fi | 10 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
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Ryan Wilšon (@Ryan_UTB) reported from Stockton-on-Tees, England@virginmedia your internet is so bad
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Big Al H (@AlanHewitt10) reported from Stockton-on-Tees, England@virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.
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Stu Annakin (@SAnnakin16) reported from Northallerton, England@virginmedia Yes we have and never been charged! Clearly I’m not impressed.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia any chance of speaking to a human regarding my television service
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Guru Boutique (@Gurudarlington) reported from Darlington, England@virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.
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Shaun Harrison (@TrackScotti) reported from Darlington, EnglandThe @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England@virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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*** Junier (@lenJunier) reported from Middlesbrough, England@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, EnglandWhen will the channels issue be fixed? @virginmedia #virginmedia
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction And still website says no issues!!
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Liam Batey (@LiamBatey4) reported from Middlesbrough, England@virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf
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Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, EnglandHey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported@virginmedia 2 hours and counting Is anyone at the end of your customer service phone line?
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Simon White (@Razor1967) reported@virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.
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👾 (@Omersaeela) reportedHey @virginmedia Its been 2 days my account is locked and not getting any response from support after calling them for hours how can i cancel my services and get new wifi ?
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PlotTwistPandit (@PlottwistPandit) reported@virginmedia Trying to cancel my contract or explore options but stuck on the Phone to your customer care listening to music for 2 hours!! How is this okay?
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Luke Robert Mason (@LukeRobertMason) reported@virginmedia Where do we start? 1) Your 'Contact Us' ChatBot is utterly unusable. It forces you to move to scan a QR code to move to the app - where you continue to have exactly the same conversation with the same bot in the same web-bases system. 2) It is impossible to ask simple questions: Like 'Cancel Extras'. 3) Everything on the website is about upselling a service over providing customers useful information about their currently plan.
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John Kingscott (@JohnKingscott) reported@virginmedia is your broadband status checker not working? Doesn't seem to be here...
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Win the Farke Lot! 🏴 (@JoshLoweLufc) reported@virginmedia online chat won’t work and seen as I can’t call, I have no way of discussing my expiring contract. Ridiculous customer service as usual.
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Stephen Old German - English Translator (@old_stephen) reported@virginmedia laptop asking me if I have a passcode on another device. What am I supposed to do? Open some proper shops where I can get help.
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Danny (@hartdj) reported@virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.
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Deborah (@Deb0rahKW) reportedTons of organisations where you want to speak to a human and can't find a phone number. Yet. Virgin media down. I just want to click a button to report and all I can find is a phone number.