Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
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Internet | 2 days ago |
|
Stockton-on-Tees
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Wi-fi | 12 days ago |
|
Middlesbrough
|
Total Blackout | 12 days ago |
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Middlesbrough
|
Total Blackout | 12 days ago |
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Middlesbrough
|
TV | 13 days ago |
|
Redcar
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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David Bakewell (@davebakey) reported from Nunthorpe, England@virginmedia - your poor service never ceases to amaze me. I’ve received notice today advising my plan is ending and I’ll be moved to a new one. Extra £9 for 1Gb extra data & 1000 more minutes when I don’t use what I get now. I will use the get out clause. #AwfulCompany
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David Bakewell (@davebakey) reported from Nunthorpe, England@virginmedia @virginmedia JGS - You can do nothing. You have no access to my account as you often say. You will tell me to call CS on 789 and therein starts the problem. They offer service they can’t or won’t deliver. They are rude. Other than that, read my comments & tweets for detail.
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David Bakewell (@davebakey) reported from Nunthorpe, England@lostinpost @virginmedia @virginmedia bad service never ceases to amaze. Got letter to say mobile plan is ending and I’ll be moved to new one. Extra £9 for 1Gb extra data & 1000 more mins when I don’t use what I get now. CS shocking too. I’m out. Bye Bye. #AwfulCompany @bt outperforms you with everything
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Charlie Murgatroyd (@charliemurgo) reported from Guisborough, England@virginmedia thanks once again for no phone coverage while abroad after assuring me this time it would work. Pile of crap!
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David Bakewell (@davebakey) reported from Nunthorpe, England@virginmedia @BigbadJohnny34 This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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David Bakewell (@davebakey) reported from Nunthorpe, England@virginmedia @hickeydave1 I’m no longer interested in your complaints code, after all you weren’t interested in my complaint when it occurred. I’ve left and see no further satisfaction to be gained from your process. I will get huge satisfaction from telling anyone who will listen how poor @virginmedia is
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Both crap waste of a poll
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David Bakewell (@davebakey) reported from Nunthorpe, England@nickkingone @virginmedia The @virginmedia customer service and product is definitely the joke
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David Bakewell (@davebakey) reported from Nunthorpe, England@UberGeekFanboy @virginmedia This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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Ali• ⫩😎⫩ • ThorpeTTe🤘🏼 (@MissAliTeamMatt) reported from Darlington, EnglandI appreciate call operators are only doing their job but if I wanna cancel… I wanna cancel. Must be policy for @virginmedia to delay customer decision & fob us off with “ring back next week” to get an extra month ££! Well u’ve just thrown my “loyalty” right back in my face!😡
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Beth Wallace (@BethTiger1973) reported from Stockton-on-Tees, England@virginmedia No known issues it says
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David Bakewell (@davebakey) reported from Nunthorpe, England@virginmedia @BT I tried. It was quite clear that you see no problem in putting my bill up by 325% I gave numerous chances to fix it, you just weren’t interested and now MY only interest is to tell as many people that will listen how bad @virginmedia is. I’ve already left so no going back now.
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David Bakewell (@davebakey) reported from Nunthorpe, England@virginmedia @lostinpost DC - perhaps you or your manager should call the CS team on 789 as a mystery customer. You might begin to understand what a liability to the @virginmedia organisation they are.
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Linda Hughes (@LindaGHug) reported from Darlington, England@Tweeter_Tori @virginmedia I regret switching to @virginmedia can't get the signal at the back of the house despite boosters. Won't be renewing once contract is up.
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freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England@virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .
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freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England@virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding
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David Bakewell (@davebakey) reported from Nunthorpe, England@virginmedia @liamgreene Good luck with @virginmedia customer services. Their phone lines to that dept are about as reliable as their broadband service. #DropsAllTheTime #AwfulService
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David Bakewell (@davebakey) reported from Nunthorpe, England@GameOver0197 @virginmedia @bt_uk This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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Chris Noble (@funksoulHulk) reported from Darlington, England@Tweeter_Tori @LindaGHug @virginmedia Exactly. It's great when it works. If it doesn't work then it's no good. How fast do you need. Noone needs 100mps it's a waste
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freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England@beardedian @virginmedia It is about time changes to package or cancel etc should be online
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Grainger (@tony5162) reported@virginmedia Well this is going well - 3hrs of chat and best u r offering a 25yr loyal customer is twice the price of Vodafone/TalkTalk/Shell and 20% up on BT. You really don't want me to stay do you?
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Leah young (@Leah_firestar) reported@virginmedia If I did that I would have to reprogram all my smart stuff. Plus that would not explain no signal on the cable. It's like it's been unplugged at the box on street. Others in my area say there's is out too. I posted in a group for my street.
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🌟 MrsH 🌟 (@Donnavkebab) reportedAppalling customer service yet again from @virginmedia and the stupid chat bot system... eventually get through to someone who doesnt understand what I want and refers me back to the chatbot which says there aren't any humans available - WTAF!!
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Achin Jhawar (@achinj) reported@virginmedia is there mobile and broadband issues in SW20? Service checker is not showing anything but i don't have broadband and even mobile data is too slow.
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George Griffiths (@GeorgeContainer) reported@virginmedia this delay of 3 more weeks means I won't be connected for work and will cause lots of issues. I expect you to get in contact to resolve this ASAP. Absolutely fuming at the delays, poor service, and arrogance.
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Tony Grainger (@tony5162) reported@virginmedia When u offer a newbie same package for £20, then offer a loyal customer of 25years same deal at £31 THAT IS NOT GREAT VALUE.
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Rob Collins (@R_J_Collins) reportedSo I'm on day-5 of waiting in a WhatsApp @virginmedia queue for support. Hike the prices of your services, then make it next to impossible to get through to anyone. Nice business model.
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John Fell (@JohnFell2) reported@MartinSLewis maybe Im bad at haggling but I didn’t accept the automatic discount from virginmedia and then when talking to them on the phone they couldn’t give me any better deals or discounts. The best offer they had increased my price by £15pm. I obviously declined it.
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Corinna Barnes (@CatsAndRibena) reported@virginmedia I’m sorry but shouldn’t you be calling me?? The whole service from the very start of this has been disgusting.
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Dav Hunter (@justdavidhunt) reportedFault with my @virginmedia tv box, tried calling that give you a link to diagnose the problem instead of talking to someone, link does not work. Absolute joke @virginmedia and you want to charge another £9 for this service!