Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Redcar and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
TV | |
| Redcar |
Internet | |
| Darlington |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Ali• ⫩😎⫩ • ThorpeTTe🤘🏼
(@MissAliTeamMatt) reported
from
Darlington, England
I appreciate call operators are only doing their job but if I wanna cancel… I wanna cancel. Must be policy for @virginmedia to delay customer decision & fob us off with “ring back next week” to get an extra month ££! Well u’ve just thrown my “loyalty” right back in my face!😡
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @BT I tried. It was quite clear that you see no problem in putting my bill up by 325% I gave numerous chances to fix it, you just weren’t interested and now MY only interest is to tell as many people that will listen how bad @virginmedia is. I’ve already left so no going back now.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @lostinpost DC - perhaps you or your manager should call the CS team on 789 as a mystery customer. You might begin to understand what a liability to the @virginmedia organisation they are.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @virginmedia JGS - You can do nothing. You have no access to my account as you often say. You will tell me to call CS on 789 and therein starts the problem. They offer service they can’t or won’t deliver. They are rude. Other than that, read my comments & tweets for detail.
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Charlie Murgatroyd
(@charliemurgo) reported
from
Guisborough, England
@virginmedia thanks once again for no phone coverage while abroad after assuring me this time it would work. Pile of crap!
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@lostinpost @virginmedia @virginmedia bad service never ceases to amaze. Got letter to say mobile plan is ending and I’ll be moved to new one. Extra £9 for 1Gb extra data & 1000 more mins when I don’t use what I get now. CS shocking too. I’m out. Bye Bye. #AwfulCompany @bt outperforms you with everything
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Linda Hughes
(@LindaGHug) reported
from
Darlington, England
@Tweeter_Tori @virginmedia I regret switching to @virginmedia can't get the signal at the back of the house despite boosters. Won't be renewing once contract is up.
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia It is about time changes to package or cancel etc should be online
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Both crap waste of a poll
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @BigbadJohnny34 This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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Beth Wallace
(@BethTiger1973) reported
from
Stockton-on-Tees, England
@virginmedia No known issues it says
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@UberGeekFanboy @virginmedia This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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Chris Noble
(@funksoulHulk) reported
from
Darlington, England
@Tweeter_Tori @LindaGHug @virginmedia Exactly. It's great when it works. If it doesn't work then it's no good. How fast do you need. Noone needs 100mps it's a waste
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@nickkingone @virginmedia The @virginmedia customer service and product is definitely the joke
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @liamgreene Good luck with @virginmedia customer services. Their phone lines to that dept are about as reliable as their broadband service. #DropsAllTheTime #AwfulService
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia - your poor service never ceases to amaze me. I’ve received notice today advising my plan is ending and I’ll be moved to a new one. Extra £9 for 1Gb extra data & 1000 more minutes when I don’t use what I get now. I will use the get out clause. #AwfulCompany
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@GameOver0197 @virginmedia @bt_uk This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @hickeydave1 I’m no longer interested in your complaints code, after all you weren’t interested in my complaint when it occurred. I’ve left and see no further satisfaction to be gained from your process. I will get huge satisfaction from telling anyone who will listen how poor @virginmedia is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Porter
(@jptweethawk) reported
2...subscribe to £5 a month unable to cancel for 6mths. Oh and by the way there's a £20 set up fee. Unbelievable. Although my PC internet setting are not @virginMedia equipment it is within the remit of a service provider to help access the internet, a disgrace! Explain yourself.
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Craft Imagination
(@CraftClaire81) reported
@pedalsingh @virginmedia They're the worst. We moved from them after years of issues. Never got the speeds we were paying for, had huge periods of no Internet. On demand service from the TV worked about half of the time and their customer service was awful.
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-!-
(@TheHoneyMunster) reported
@virginmedia It's the Indian sales advisor informing me I need confirm my full address and postcode before continuing. I subsequently confirm partial and ask them to complete as I don't know if they are who they say they are and they hang up. Not good customer experience
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Toby Bareham
(@tobyalxnder) reported
@virginmedia It’s just gone down again, this time it’s re booted itself, usually it just freezes on the solid white ring illuminated. Waiting for it to reboot
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Working Class Socialist
(@logical4ever) reported
@virginmedia No thanks you contact me, I’m not waiting on the phone for a hour then talking to one of your robots from overseas. I just spent over a hour using your text help service and never got anywhere.
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Adam Thompson
(@madathomo) reported
@virginmedia Hi John. Yea apparently so and they've come multiple times, even chalking the route. They haven't rearranged so I've now agreed a contract with Sky and cancelled the virgin install. Shame to do so as I've been a virgin media customer for 6years
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Leigh
(@leigherin88) reported
@virginmedia Like I said, the company is dishonest, disingenuous and deplorable. You’re happy to take money and provide a poor service. I bet I’d have a queue of people trying to speak to me if I cancelled my direct debit.
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somepropernotrightsonhere
(@Nick2403197218) reported
@virginmedia the broadband has been shite for weeks. And now the lot is down and it’s estimated at 9pm tonight to be fixed. An you be any worse ?
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Jonny Porter
(@jptweethawk) reported
1. A @VirginMedia customer 20 years. Really angry and upset over their current scammy customer services behaviour. Technically speaking my PC internet settings are not their equipment so not their problem. Unless I fork out a 1 off £60, holding me over a barrel. Or...
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Hooman
(@Durzo_H_Blint) reported
@virginmedia 3/3 hanging up on customers whilst still talking and trying to sell products that wont fix the issue is not a good look at all. Issue has been ongoing since the contracted started btw! Horrible customer service. Took 3 months for someone to actually help.