Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 03/10/2026 09:25

March 10: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Darlington and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Wi-fi
United KingdomDarlington TV
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees TV
United KingdomStockton-on-Tees Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Stainton and Thornton, England

    Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!

  • ami9463 Ami (@ami9463) reported from Egglescliffe, England

    @virginmedia I need help!!!!

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • rosssimpson Ross William (@rosssimpson) reported from Darlington, England

    @MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.

  • shreklandpony84 Jay rix (@shreklandpony84) reported from Billingham, England

    @virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

  • borolad1965 David Sanderson (@borolad1965) reported from Darlington, England

    @virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tuxedotsb Shane B (@tuxedotsb) reported

    @virginmedia finally got the problem sorted, however only half the job was done and the second technician never came back today! Now I have a wire dangling from my window not tied in!!

  • jack7232 jackwillistv (@jack7232) reported

    @virginmedia all I wanted to know is how I can use my bill credit as I have £130 to use but with this service it not the best to get help.

  • _cris_y Bum Boys Against Boris (@_cris_y) reported

    @CoastCyclist @virginmedia Register the issue using mobile data in case it lasts enough for you to get auto compensation

  • mcfc2020 Urt mcfc boy (@mcfc2020) reported

    @virginmedia do u actually want to fix your Internet keep crashing every 3 mins go and come back been like that all day

  • Danjsalt Dan Salt (@Danjsalt) reported

    @virginmedia is literally the worst company I've ever dealt with for client service

  • MattH69695787 Matt H (@MattH69695787) reported

    @virginmedia So I rang your customer services yesterday, they then said due to computer problems they would ring me back. I am yet to receive a call. Again today my Internet has failed. Can someone sort this, its getting ridulous.

  • sarmar3105 Sarah Barrett (@sarmar3105) reported

    @virginmedia disgusting customer service my husband was on chat with you for well over an hour and you cut us off! We are 100% leaving your company your Internet is shocking and we pay for maximum but get minimum! #sky

  • barbjungr Barb Jungr (@barbjungr) reported

    @virginmedia Yes. I am happy to. I spoke at length in November to customer service and they had promised to reduce a bill accordingly. Never happened. I need an engineer to deal with issues. Can’t access one. Can’t get through to anyone. Need help with signal fluctuation. Need better hub.

  • StepherzM Stepherz (@StepherzM) reported

    @virginmedia Just downloaded and scanned, still saying there are zero issues

  • helensiddle changing patterns (@helensiddle) reported

    @Crazylegsuk @virginmedia @Ofcom The company is the biggest joke. Poor customer service, tried writing to complain and get answers, still no further forward. Now they won’t refund money that is mine. They hold it as credit on an account where we have no installation. Been cancelled 3x over 2 months