Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 02/28/2026 17:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington and Newton Aycliffe.

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City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Total Blackout
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • thenatureboiiii cleveland216 (@thenatureboiiii) reported from Redcar, England

    @Monster_minder @virginmedia That's becos the tivo box is a piece of shit

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good

  • ha66ie Paul Haggie (@ha66ie) reported from Yarm, England

    @virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.

  • gaussey 𝙼𝚒𝚌𝚑𝚊𝚎𝚕 (@gaussey) reported from Redcar, England

    @virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.

  • davedome Dave (@davedome) reported from Darlington, England

    @virginmedia 2/2 on hold for 30mins to be hung up on when connected. Not a great way to treat your new customers. Regretting opting for your services so far.

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @virginmedia Agent has disconnected with no notice, appalling service

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    @virginmedia broadband down again!!!

  • alcampion alan (@alcampion) reported from Stillington, England

    @virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.

  • tim_robson_1980 uosqoᴚ ɯı⊥ (@tim_robson_1980) reported from Darlington, England

    @virginmedia Absolute joke! After telling them it's not a virgin mobile they said that chat was for faults only and to ring the same premium rate number to speak to someone. Your customer service really is laughable

  • AmyIrving Amy Irving (@AmyIrving) reported from Egglescliffe, England

    Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!

  • JoBooth10 Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England

    @markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂

  • tim_robson_1980 uosqoᴚ ɯı⊥ (@tim_robson_1980) reported from Darlington, England

    @virginmedia disgusting customer service. On hold for 20 minutes for someone to answer and say they need to transfer me..on hold for a further 28 minutes for someone to answer, ask my name and hang up! Rang back for an automated service to say you're too busy to talk to me 😡

  • Spock_Thornaby Spock Thornaby🖖 (@Spock_Thornaby) reported from Thornaby-on-Tees, England

    @JustJanety @virginmedia I’m gong to cancel them st home and with family for the rubbish attitude.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated

  • Spock_Thornaby Spock Thornaby🖖 (@Spock_Thornaby) reported from Thornaby-on-Tees, England

    @JustJanety @virginmedia They have been simply rude and unpleasant. We have been good loyal customers since NTL. We are off now. Disgusted,

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CMHM1980 Caroline (@CMHM1980) reported

    @virginmedia My phone is fine it’s the network that is an issue.

  • MachinegunSi Si.. (@MachinegunSi) reported

    @virginmedia More than a few times, and called. It’s not a recent issue it’s been ongoing

  • SalemsLady SalemsLady (@SalemsLady) reported

    @figureight @virginmedia The guy I ended up chatting with was on the team who made the hardware, but not the software. He knew all about it but couldn't actually give a fix as it's not his department, at least assured me we weren't all going mad.

  • Flowella1988 Flowella (@Flowella1988) reported

    @virginmedia Hi. Still not received this and can’t place our candidate without this info. Anyone else we could try that would help? Like I say it’s preventing work for this person :(

  • Matt_C_J Matt Jerram (@Matt_C_J) reported

    @virginmedia Should I call so that I can listen to scripted apologies after a 0.5hr wait on the phone, followed by extensive & unnecessary scripted testing of my equipment w/the end result being, “very sorry but there is nothing further I can do”. Yep, about sums up Virgin customer service

  • BongBingBong69 bingy bongy (@BongBingBong69) reported

    @virginmedia That's annoying, we had an engineer booked for weds and it got cancelled Tuesday night due to the issue In our area...

  • Mac1965 Steve McGuiness (@Mac1965) reported

    @virginmedia As explained to your customer services team 21 times, my WiFi is intermittent. I am losing connection consistently. I also purchased a booster unit to fix your problem. Still intermittent. I have switched off, re-booted, re-set, re-connected every device. Still intermittent. HELP

  • tuesday_ghoul Tuesday (@tuesday_ghoul) reported

    This is your reminder to go through your monthly outgoings and direct debits and cancel anything you don’t need anymore. I just got rid of some streaming services and lowered my virgin media package, saving £30

  • Olenkafrenkiel azbm (@Olenkafrenkiel) reported

    @virginmedia they’re right - your customer service is terrible

  • rsboyo rsboyo (@rsboyo) reported

    @virginmedia Is this where the communication ends ? Customer services have not got a clue, passing me round, even asking me to speak direct to dispatch team (who are working from home and not contactable). Are you able to do anything ??