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Virgin Media

Virgin Media outages and service status in Yarm, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Yarm, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Jun 12, 2:02 PM GMT+1.
  • 50% Internet (50%)
  • 20% TV (20%)
  • 15% E-mail (15%)
  • 10% Wi-fi (10%)
  • 5% Phone (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, Middlesbrough, Billingham, and Redcar.

CityProblem TypeReport Time
Darlington Internet 2 days ago
Stockton-on-Tees Internet 2 days ago
Middlesbrough Internet 4 days ago
Stockton-on-Tees TV 4 days ago
Stockton-on-Tees Internet 5 days ago
Middlesbrough Wi-fi 6 days ago

Nearby cities with recent reports

Stockton-on-Tees

3 recent signals

2 days ago
Middlesbrough

3 recent signals

4 days ago
Darlington

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

  • cdbarnezy
    CDBarnezy (@cdbarnezy) reported from Middlesbrough, England

    @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

  • DanielHill21
    Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • SimonHolliday13
    Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England

    @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

  • Gurudarlington
    Guru Boutique (@Gurudarlington) reported from Darlington, England

    @virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.

  • john_watson_
    𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

  • chlowilson__
    Chloe (@chlowilson__) reported from Redcar, England

    Virgin media wifi is down again.. surprise, surprise

  • Lopek
    Andy Gibson (@Lopek) reported from Darlington, England

    Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • HannMarieRose
    Hannah (@HannMarieRose) reported from Middlesbrough, England

    @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

  • Lopek
    Andy Gibson (@Lopek) reported from Darlington, England

    @virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Burns12L
    luke (@Burns12L) reported

    @brownbill_scott @virginmedia Same lad been down for like 2 hours now

  • Henary_01
    Allen jack (@Henary_01) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Laitty
    Graeson Laitt (@Laitty) reported

    @virginmedia I'm therefore trying to understand whether there are any additional checks or blocking options available at Virgin Media's end, as I have already exhausted the options available to me as a customer.

  • debbierowe1
    Debbie Rowe (@debbierowe1) reported

    @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

  • Jakki_113
    ⭐️Jackie⭐️ (@Jakki_113) reported

    @gblondon1 @skytv Virgin Media has the worst customer service,they can't spell properly when putting your details onto their computers so your password or email address is never recognised.

  • Hodge_Cast
    The Hodge-Cast Podcast (@Hodge_Cast) reported

    @DAZNBoxing I can safely say, I will never be purchasing a PPV from your service again. Nearly 15mins of a blank screen for a PPV - I realise technical issues happen and it’s live, but to make no attempt to to fix this problem in a timely manor is a farce. @virginmedia I’ll be cancelling my subscription with yourself also, if I don’t receive a refund. Unacceptable!

  • 2WB10
    2WB (@2WB10) reported

    @gblondon1 @skytv @virginmedia You’ll come to regret it. They’re great when joining and setting up but if you have a problem be prepared for a lot of frustration and time wasting. They’re absolutely horrendous for customer service. I was lied to, transfered to dead lines, put on hold without coming back etc.

  • HitmenHustlers
    HitmenAndHustlers (@HitmenHustlers) reported

    @virginmedia There are outages, and if there were, every day outages would be unacceptable, it wouldn't be an issue of i didnt rely on a steady and stable signal to do my job.

  • Lyndzii
    Lyndzi Hamilton (@Lyndzii) reported

    @virginmedia requested delivery date and new contract start date to be 28th July. You’ve now sent a text and told my internet provider that I want to start it on 29th June which will incur me a fee. Can you fix this please?

  • GCpalms
    Gary Palmer (@GCpalms) reported

    @virginmedia You have the worst customer care ive ever dealt with. Absolute shambles. Ive spoken to 4 people now to cancel my already expired contract and none of them can do it, and seems youve put me onto another contract over double what my last one was. Awful company.