Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 12/11/2025 22:55

December 11: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Redcar, Middlesbrough, Stockton-on-Tees and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedcar Internet
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?

  • JamesPoole10 James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • wilsopw pete wilson (@wilsopw) reported from Stockton-on-Tees, England

    @virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @Super_Secretary @virginmedia What a right pain. My 3G is crap too.

  • swangell Stephen Angell (@swangell) reported from Stockton-on-Tees, England

    @virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia broadband down. Seems to happen quite a lot!!

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

  • oliverpostgate Chris Lyons (@oliverpostgate) reported from Darlington, England

    @sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia

  • ashleyhwright Ashley Wright (@ashleyhwright) reported from Darlington, England

    @virginmedia Internet seems to be down on DL3? Any update?

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    The @virginmedia broadband has been crap today!

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RachaelB0615 Rachael Beckett (@RachaelB0615) reported

    @virginmedia @_SteveBotham Just speaking to one of your advisers on the telephone who says there isn't a problem in the area yet the were all having the same issue every night at 8pm

  • gesichtzeintopf Juri (@gesichtzeintopf) reported

    When are you going to offer the service that we’re paying for, @virginmedia? Internet is fu*ked again. Had to use mobile just to be able to work.

  • Rohan90K Rohan (@Rohan90K) reported

    @virginmedia Internet has gone down at 8pm 4 out of the last 5 days and doesn’t come back up until the morning... what on earth is going on?

  • UkNoWmEGregyP greg ❤️ The DADDY (@UkNoWmEGregyP) reported

    @FortniteStatus @FortniteGame Games a laggy mess or maybe it’s @virginmedia dog **** media

  • KeithDarragh Keith Darragh (@KeithDarragh) reported

    Virgin media is down. What’s going on? I’ve had no signal for most of the day. Outage this morning resolved at 3pm. Another outage around 6 and service won’t be back until 9:50. Do I get a discount? @virginmedia

  • LydiaLN1 Lydia Sampson (@LydiaLN1) reported

    @virginmedia I don't think I'm able to verify that as I'm not sure my devices connect to an ethernet cable. It only seems to go down at 8pm. My neighbours also experiencing the same..

  • dave_smeg dave **** (@dave_smeg) reported

    @virginmedia Hub has been off all day. Only switched it back on earlier to see if it was working again. No text message to tell me the service was back. Repeated the tests and there is no difference. Down speed still a little lower than usual.

  • NatGrove69 Natalie Grove (@NatGrove69) reported

    @virginmedia why do you charge a huge cancellation fee if I’m moving house yet you can’t provide a service at my new house?

  • Rohan90K Rohan (@Rohan90K) reported

    @virginmedia The issue has persisted four of the last five days hence me contacting you. The internet will be fine in the morning but come 8pm it goes down again. It’s not good enough.

  • _HIPERFORMANCE_ Loretto Mara (@_HIPERFORMANCE_) reported

    @vmbusiness Your System is Down!