Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Newton Aycliffe, Stockton-on-Tees and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
TV | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.
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Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.
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John Blenkinsopp
(@Blenky64) reported
from
Stockton-on-Tees, England
@virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please
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Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.
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Dancebrack1
(@BrendaMullen) reported
from
Darlington, England
@virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will
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Ste Addison
(@FatAbbott) reported
from
Thornaby-on-Tees, England
@SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues
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Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@virginmedia need help
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia We have rang to cancel & now managing to speak with someone !!
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail
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Jacob Ham
(@JacobAlderHam) reported
from
Coundon, England
@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naftali Leiberman
(@ProfNaftali) reported
@virginmedia All fees were lifted at point of contact! ONE ISSUE IS: e.g. ABOVE YOU ALREQDY GAVE ME AN A REQSON WITHOUT LOOKING INTO THE PROBLEM. I have to constantly explain myself again and again. I don’t think I have it in me anymore
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Me
(@mdaz1) reported
@virginmedia cannot get service on virgin mobile in the Birmingham area. Having this issue on 2 phones.
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tim
(@tim22647332) reported
@virginmedia No lights are on currently. The electricity is working perfectly and also on your site, there is a way to troubleshoot on how your box is looking. I did all things necessary to solve the issue, gave it more than enough time yet it didn’t work
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Nadeem
(@Nadeem74159629) reported
@ispreview Full fibre virgin media is a total joke bad customer service
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turtlerkk
(@turtlerkk) reported
Well sorry lads for the piss poor WiFi (cheers virgin media). I’ll try and stream again once it’s actually stable <3
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Thomas Sturgess
(@ThomasSturgess1) reported
@virginmedia Currently have no Internet. Your website suggests its an issue with device I am trying to connect. I have 8 different devices that cannot connect so I think it's a hub issue
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Colm O’ Brien
(@ColmBrien) reported
@virginmedia hey there, I got my WiFi bill this week and was charged €64.99, when I signed up I was told it was half price for the first 6 months at €35, why have I been charged the full amount? On hold with customer service for the last hour too
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tim
(@tim22647332) reported
Virgin media is a ******* joke I stg. Constantly goes down, do not recommend at all jesus….
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Simon Scott
(@simonscott) reported
@virginmedia You're circle-jerking me. That's what I checked before msging you here. It says there are no faults. But there are, that's why I'm online via my mobile phone tethering. How are you going to fix the service I am paying for?
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DigbyTW -ZF-
(@DigbyTW) reported
@virginmedia Wired, but seem to be back up to speed again now. Honestly, the lack of stability is key to my issues. BT may not have been the fastest network but at least it was consistent in being not the fastest. My experience with Virgin so far has been either lightning fast or awful slow.