Virgin Media outages and service status in Yarm, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Yarm, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Aug 22, 8:18 AM GMT+1.
- Internet (50%)
- TV (25%)
- E-mail (13%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Middlesbrough, and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
TV | 1 day ago |
|
Darlington
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia how can I cancel my contract? Unable to get through via phone.
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.
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JAKE (@TownsJake) reported from Darlington, England@virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Andy Gibson (@Lopek) reported from Darlington, England@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Stu # Boro Shirts (@Boro_shirts) reported from Billingham, EnglandAnyone else virgin media Internet down billingham?
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sharon mulcahy (@sharon_mulcahy) reported from Thornaby-on-Tees, England@virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IAmTheSavageSho (@IAmTheSavageSho) reported@virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔
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ElaineGolding (@Elainebks) reported@RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile
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Smoggy Balboa (@SmoggyBalboa) reported@chrishenry88 @virginmedia Move to Youfibre.. much better service.
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Mark senior (@Msenior89Senior) reported@virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!
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Andrea Cook 🧷 💙 (@F3Lollipops) reported@virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?
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davy patterson (@DavySdpatterson) reported@DavidPaintdw @virginmedia They are the worst , best thing ever getting away from them 👎
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Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported@NightAtKendalls @virginmedia Dump em mate service is shite
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Niecie (@devorahfurman) reported@virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@virginmedia A recent software update for Virgin TV 360 and Stream boxes intentionally changed the startup behavior so the box now boots directly to the Home screen instead of the last watched channel. This update aims to give you quicker access to your apps, recordings, and recommendations. It's all a social media. Everyone hates it. Do you take feedback from? Your customer
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Lloyd James (@Lloydjames84) reported@ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week