Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Stockton-on-Tees, Redcar, and Darlington.

City	Problem Type	Report Time
Middlesbrough	Internet	2 days ago
Billingham	Total Blackout	2 days ago
Middlesbrough	Phone	2 days ago
Middlesbrough	Internet	4 days ago
Stockton-on-Tees	Wi-fi	14 days ago
Middlesbrough	Total Blackout	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Simon (@SimonHolliday13) reported 2 minutes ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

• 
  steven lambert (@stelambert1977) reported 3 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button for the football not working? #virginmedia

• 
  Guru Boutique (@Gurudarlington) reported 9 minutes ago from Darlington, England

  @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

• 
  CDBarnezy (@cdbarnezy) reported 11 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  andrea mcdonald (@AndreaAndymac) reported 14 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  gary doyle (@werbedoyle) reported 17 minutes ago from Stockton-on-Tees, England

  @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

• 
  sharon mulcahy (@sharon_mulcahy) reported 22 minutes ago from Thornaby-on-Tees, England

  @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

• 
  Louise Donaldson (@Loulameg) reported 26 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

• 
  Rach Hudson ❤️ (@rachelhudson84) reported 30 minutes ago from Thornaby-on-Tees, England

  @virginmedia TS17 down too

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 35 minutes ago from Middlesbrough, England

  @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 36 minutes ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  JAKE (@TownsJake) reported 37 minutes ago from Darlington, England

  @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

• 
  Guru Boutique (@Gurudarlington) reported 41 minutes ago from Darlington, England

  @virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.

• 
  andrea mcdonald (@AndreaAndymac) reported 41 minutes ago from Redcar, England

  @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

• 
  rachel (@rachsclarke) reported 43 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 44 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Marc J (@Johnsonator85) reported 49 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  JAKE (@TownsJake) reported 54 minutes ago from Darlington, England

  @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

• 
  RACHEL BULLOCK (@RBullockITV) reported 55 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  You're a cantaloupe ÂûDHD (@Ben_McBean) reported 55 minutes ago from Yarm, England

  @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Team Hotdog 🌭🌭 (@Team_Hotdog) reported 1 minute ago

  @UswitchUK @virginmedia routers are dogshit, I complained alot. Eventually bought my own and never had any issues since

• 
  kelly wade (@kelplasmapen) reported 3 minutes ago

  @virginmedia is the very worst been waiting months for installation 5 cancelled appointments. A total joke

• 
  Triple Espresso (@TriplespressoMM) reported 4 minutes ago

  @virginmedia Apparently not. I’ve had this email for 20 years. I mention yesterday that I needed to change the password as it was compromised. Next day Virgin has not helped me change the email, but shut it down so I can’t access 20 years of emails. Doesn’t make sense

• 
  Michael McIntosh (@PapaMcintosh) reported 4 minutes ago

  @JenClone @virginmedia I'm with virgin and I hate with a passion. Always some fault or other and never get to speak to anyone on the phone

• 
  John Ratcliffe (@elnhojio14) reported 7 minutes ago

  @_MissMonster_ @virginmedia Their customer service is an utter disgrace. And no acceptance of fault either despite loads of people in the same area reporting the same issue. Ridiculous!

• 
  Ian Collins (@Ian_Collins_03) reported 8 minutes ago

  @WhichUK No provider should be allowed to take over another, which has a bad record #VirginMedia

• 
  Scott™ (@swbenno) reported 8 minutes ago

  @virginmedia my services aren't working due to the power cut in North London what's the ETA for a fix?

• 
  Alex Coppin (@A_J_C1992) reported 10 minutes ago

  @virginmedia The connection was not lost. They were putting the phone down. And no after 4 hours i was unable to ge a straight consistent answer from anyone. Shocking. Still waiting for a phonecall in relation to my complaint. Seems you dont deal with complaints

• 
  Andy Ciesielski (@AndyCiesielski) reported 10 minutes ago

  @virginmedia fibre broadband has been down for an hour and a half at least in de11 9 area. Service page says everything is a ok? Want to update that?

• 
  Caron Harrison (@CaronHarrison9) reported 11 minutes ago

  @virginmedia why’s my internet down?