Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, Middlesbrough and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
When will the channels issue be fixed? @virginmedia #virginmedia
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help
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Chloe
(@chlowilson__) reported
from
Redcar, England
Virgin media wifi is down again.. surprise, surprise
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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Ryan Wilšon
(@Ryan_UTB) reported
from
Stockton-on-Tees, England
@virginmedia your internet is so bad
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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Mark Webster
(@MarksWeb41) reported
from
Darlington, England
@virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
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Mat⚙
(@NotEnoughTECH) reported
from
Ingleby Barwick, England
Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
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Jim Gardner 🇪🇺🇺🇦
(@Jim_Gardner_) reported
from
Stockton-on-Tees, England
@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Chris Christopher
(@Christo72210007) reported
from
Nunthorpe, England
@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia why is the red button not working tonight for sky sports?
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gary doyle
(@werbedoyle) reported
from
Stockton-on-Tees, England
@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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Lorraine Ripley
(@Lorryolly) reported
from
Darlington, England
@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Richmond
(@anna_woolhouse) reported
@bt_uk are you more accessible than @virginmedia? How do you support disabled people to communicate with your customer services?
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Ray Norman
(@ray_lucerne61) reported
@engrfc @virginmedia @SkyUK We’ve just left Virgin because of their appalling customer service. Sky are very different and very helpful.
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Corinth Blackwell
(@CoriBlackwell) reported
@virginmedia Signed up as a new customer Excited for my new phone. I tried to sign the credit agreement but the field to put details in was not editable Told the agent who said try on a laptop. Still didn't work. Been on chat for hours Only 2 get an email saying its now cancelled
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Alex Liston
(@AlexListon3) reported
How do you get through to @Virginmedia, absolute joke 3 failed cable repull appointments, next one was set for 3 weeks time, 24 calls since Friday Every one bar 1 has been cut off after between 6 and 18 minutes when they try to divert you. Spoke to a lawyer and want to cancel
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Dave "Woking 9 to 5" Birch
(@dgwbirch) reported
I’m astonished at how rubbish the Virgin Media customer service is. But everyone tells me that BT is just as bad. Does anyone get decent customer service these days? Anyone?
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Simon Brooks
(@SimonDbrooks) reported
@virginmedia @DaveJac77939072 Dave 9 hours is nothing ive been trying since wednesday morning. Going round the houses then hang up. Beyond a joke.
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AltCoinCurious #MSC #Antonym #SAC
(@AltCoinCurious) reported
@virginmedia @Matt_Partlett This is intentional. As it's happened to me as well twice in two months. Service is disgraceful. Do not sign up to Virgin Media. They will just hang up on you, not fulfill services and shift any blame #virginmedia #virgin #customerservice @virginmedia
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Farzana Ahmed
(@Farzana_Ahmed1) reported
@virginmedia sort out your customer service! Have been on hold for 40+ mins on two occasions and been hung up on both times - back on hold now to try and sort out this price hike. Considering leaving but it's a bit difficult if I can't get through!
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Anonymous Albert
(@11thAlbert) reported
@virginmedia Still no better ,do you have any idea of when the issues in the UB post code will be sorted
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Mike Murphy
(@mikemurff) reported
@virginmedia I’ve been on the phone to @virginmedia for 57 mins today. Offered me £40 credit to my virgin ac (so no loss of revenue to @virginmedia despite not providing agreed broadband contract performance) I say thanks but, I’ll leave. Guess what? I can’t. System down I have to call again.