Virgin Media outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, Middlesbrough, and Billingham.

City	Problem Type	Report Time
Darlington	Internet	7 days ago
Stockton-on-Tees	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Mat⚙ (@NotEnoughTECH) reported 2 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 6 minutes ago from Middlesbrough, England

  @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.

• 
  Roy1986UTB (@roytomo1970_roy) reported 6 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  Andy Gibson (@Lopek) reported 15 minutes ago from Darlington, England

  Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".

• 
  SimonMorrisonPeacock (@simonmp68) reported 17 minutes ago from Thornaby-on-Tees, England

  @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

• 
  Stu # Boro Shirts (@Boro_shirts) reported 19 minutes ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  steven lambert (@stelambert1977) reported 19 minutes ago from Thornaby-on-Tees, England

  When will the channels issue be fixed? @virginmedia #virginmedia

• 
  rachel (@rachsclarke) reported 20 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 21 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  Mark Walker (@mark770) reported 23 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported 23 minutes ago from Middlesbrough, England

  3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 33 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 35 minutes ago from Guisborough, England

  @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

• 
  SimonMorrisonPeacock (@simonmp68) reported 42 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  SimonMorrisonPeacock (@simonmp68) reported 45 minutes ago from Thornaby-on-Tees, England

  @virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting

• 
  Gary Nolan (@gaznolan) reported 53 minutes ago from Stockton-on-Tees, England

  @virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?

• 
  Marc J (@Johnsonator85) reported 56 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  CoreLegal (@Core_Legal) reported 59 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  Terry Chapman or FBH (@TerryFBH) reported 60 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  Jason N Beck (@beck5ter) reported 60 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Veronica Dodd (@Vonk9) reported 6 minutes ago

  @virginmedia can you advise when the red button service might be reinstated for Sky Sports please.

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 6 minutes ago

  @NightAtKendalls @virginmedia Dump em mate service is shite

• 
  Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported 11 minutes ago

  Anyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?

• 
  Katuhstrophikz (@Katuhstrophikz) reported 13 minutes ago

  @elliviant See if you can get with virgin media they have a new customer discount as well

• 
  sue (@suziepea619) reported 14 minutes ago

  @virginmedia when are you going to get your act together and get your red button working again? Over a week now and no joy still a daft message experiencing an issue with set top box. Working on a fix. How long is a fix?

• 
  Lee (@LeeDeacy90) reported 15 minutes ago

  @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

• 
  ravnsnakeeyes (@deltaforever428) reported 15 minutes ago

  @Katuhstrophikz @elliviant Virgin media is bad

• 
  Andy (@sadelta99) reported 18 minutes ago

  @andy_nicks60 @virginmedia Thinking of leaving them myself due to this same issue - don’t want just a Streaming box - and their info during a fault is absolutely ridiculous and too many lies

• 
  Sammy Mcfarlane (@SammyMcfarlane1) reported 21 minutes ago

  @virginmedia @alexand979677 BTW, it is an absolute farce that o can’t sign in to check my bills unless I get another email address that isn’t a virgin one. Who thought that one out?

• 
  Gary Adams (@GazzaAdams) reported 23 minutes ago

  Hi @virginmedia This latest update appears to directly contradict the update you sent me earlier today. At 12:57, I was told that an engineer **was already on site and working to fix the problem**, with an estimated repair time of **18:00 today, 19/08/2026**. At 15:24, I am now being told that you have identified the problem and that an engineer **is on their way**, with the estimated repair time moved to **14:10 on 21/08/2026**. This is the original date that was stated 2 weeks ago. Could you please provide an accurate explanation of what is actually happening with fault **F012421201**? In particular: * Was an engineer on site earlier today, as stated? * If so, why is an engineer now apparently only “on their way”? * What has happened to cause the estimated repair time to move from this evening to Friday afternoon? * Is 21/08/2026 at 14:10 now a reliable estimate, or is this simply an automated placeholder? I appreciate that faults can take longer than expected to repair. What is frustrating is receiving contradictory information that makes it impossible to understand the actual status of the fault. Please provide a clear and factual update rather than another automated status message.