Virgin Media outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Darlington, and Billingham.

City	Problem Type	Report Time
Stockton-on-Tees	Wi-fi	3 days ago
Stockton-on-Tees	TV	4 days ago
Middlesbrough	Internet	12 days ago
Middlesbrough	Internet	12 days ago
Middlesbrough	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported 6 seconds ago from Middlesbrough, England

  3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

• 
  andrea mcdonald (@AndreaAndymac) reported 1 minute ago from Redcar, England

  @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

• 
  James Gilroy (@JamesGilroy) reported 1 minute ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Bryan Light (@UKLightCreation) reported 6 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  Roy1986UTB (@roytomo1970_roy) reported 13 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  CoreLegal (@Core_Legal) reported 16 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  Gary Nolan (@gaznolan) reported 16 minutes ago from Stockton-on-Tees, England

  @virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?

• 
  Danny Taylor (@DannyTaylorDT) reported 18 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  Bryan Light (@UKLightCreation) reported 18 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  Michelle Coleman (@stumpy1982) reported 27 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  JAKE (@TownsJake) reported 28 minutes ago from Darlington, England

  @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

• 
  steven lambert (@stelambert1977) reported 31 minutes ago from Thornaby-on-Tees, England

  @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

• 
  SimonMorrisonPeacock (@simonmp68) reported 37 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  Mark Walker (@mark770) reported 40 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  *** Junier (@lenJunier) reported 42 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  gary doyle (@werbedoyle) reported 43 minutes ago from Stockton-on-Tees, England

  @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

• 
  rachel (@rachsclarke) reported 48 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 49 minutes ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  Bryan Light (@UKLightCreation) reported 51 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

• 
  Mark Walker (@mark770) reported 51 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 6 minutes ago

  @cw_fc26 Same here, Virgin Media issue

• 
  Helen Mildenhall (@helenmildenhall) reported 6 minutes ago

  @virginmedia I sent an email complaint to Virgin Media on behalf of my late father’s estate about his Virgin Media account, then got a reply from the O2 resolution team addressed to my father not me saying they can’t find his O2 account - but it was Virgin Media.

• 
  Iestyn T Davies (@iestyntdavies) reported 10 minutes ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

• 
  John Miles (@WHUbluesman) reported 11 minutes ago

  @virginmedia @D4N7O Not working here

• 
  Vix (@vix_no9) reported 12 minutes ago

  @virginmedia I am trying to resolve a billing a dispute which has been paid over month ago but is still showing as unpaid on your systems impacting credit scores and everything that goes along with that. No one can help me get this cleared. Missing payments dont respond to emails

• 
  Luis Alvarez (@alvarezluisf) reported 12 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  Lay D Fingers (@LayDFingers) reported 14 minutes ago

  @virginmedia can you please help me by sending a confirmation of my final bill pronto

• 
  Jon H (@JonHar1985) reported 15 minutes ago

  @virginmedia why the hell has my Internet been intermittent for over a week and after today was supposed to be the “fix” date, it’s now updated to say next week? Literally can’t work due it dropping out. Imagine there’s no compensation for you turning to **** though, hey?

• 
  Scotty B. 🏳️‍🌈🇬🇧 (@Scottbraduk) reported 16 minutes ago

  @virginmedia It’s a disgrace I have been trying to get a refund from my account for near 2 months now and it still has not been sent. 9 phone calls an email from a manager to guarantee it would be sent back and 7 chats all recorded. Think is a complaint to ofcom now !!

• 
  Zoe Smith (@ladyspeakerz) reported 18 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS