Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 12/27/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomRedcar Internet
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • sharon_mulcahy sharon mulcahy (@sharon_mulcahy) reported from Thornaby-on-Tees, England

    @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

  • Gurudarlington Guru Boutique (@Gurudarlington) reported from Darlington, England

    @virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.

  • citamo Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • RBullockITV RACHEL BULLOCK (@RBullockITV) reported from Eaglescliffe, England

    Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

  • SimonHolliday13 Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England

    @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

  • citamo Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

  • Ben_McBean You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England

    @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

  • TownsJake JAKE (@TownsJake) reported from Darlington, England

    @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button for the football not working? #virginmedia

  • rachelhudson84 Rach Hudson ❤️ (@rachelhudson84) reported from Thornaby-on-Tees, England

    @virginmedia TS17 down too

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

  • Gurudarlington Guru Boutique (@Gurudarlington) reported from Darlington, England

    @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

  • werbedoyle gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

  • roytomo1970_roy Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England

    @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Media, I want to cancel

  • citamo Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.

  • Loulameg Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

  • AndreaAndymac andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia any chance of speaking to a human regarding my television service

  • cdbarnezy CDBarnezy (@cdbarnezy) reported from Middlesbrough, England

    @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

  • AndreaAndymac andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Clivebillmore Clive (@Clivebillmore) reported

    @virginmedia Our main problem is very slow internet speed. Getting through to some one who can fix it is near impossible. We've had billing problems. Customer service is hopeless. We need some to call us and get it all fixed

  • drum_cc CCDrum (@drum_cc) reported

    @virginmedia After three weeks of poor internet I have tried: Calling (on hold for over an hour) Twitter (no help) SMS service (signed up on Friday, still waiting) Community Forums (advice: leave VM) Now what do I do? Complaint lodged, exit from contract imminent.

  • DanielK89496731 Daniel King (@DanielK89496731) reported

    @virginmedia @TCH5122 Same experience as Tom. No point passing security which is valid for 24 hours if no one responds for days! I've tracked speed for 2 months since my contract start. 8 days I've had close to the MINIMUM guaranteed speed. Your customer service is as Tom describes: pathetic.

  • Blue_Jean_Muir Blue-Jean Muir (@Blue_Jean_Muir) reported

    @virginmedia who do I contact by email with a complaint in regards to the service I received from customer service thank you

  • ndonaldson80 Neil Donaldson (@ndonaldson80) reported

    @virginmedia Wake up this morning and down again!

  • diarmaidmcd Diarmaid (@diarmaidmcd) reported

    @virginmedia Is there a problem with the network in Bristol? We have a flashing green ‘traffic’ light on our super hub 2 abs no connection. Reboot hasn’t worked. Any advice?

  • Siousie1 Siousie (@Siousie1) reported

    @virginmedia hi looks like my email has been compramised, I'm no longer a customer can you please help as I'm getting strange emails through

  • gdgwhite Giles White (@gdgwhite) reported

    @virginmedia No ... nothing from you #VirginMedia ? No response? Lied to by your customer service twice now. My £99 for a ‘site visit’ that didn’t happen, retained. Nothing at all?

  • Schnoozlepanger Danye Shez (@Schnoozlepanger) reported

    @virginmedia broadband is down and your service status page is broken. Superb.

  • nigelivy Nigel Ivy (@nigelivy) reported

    Nothing I love more than waking up to @virginmedia broadband not working. 😑