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Virgin Media

Virgin Media outages and service status in Yarm, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Yarm, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 25, 6:03 PM GMT+1.
  • 44% Internet (44%)
  • 25% Wi-fi (25%)
  • 13% TV (13%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 26: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees, Billingham, and Redcar.

CityProblem TypeReport Time
Middlesbrough Wi-fi 16 hours ago
Darlington Internet 1 day ago
Stockton-on-Tees Internet 4 days ago
Middlesbrough Internet 5 days ago
Stockton-on-Tees Wi-fi 7 days ago
Middlesbrough Internet 7 days ago

Nearby cities with recent reports

Middlesbrough

3 recent signals

16 hours ago
Stockton-on-Tees

2 recent signals

4 days ago
Darlington

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐Ÿ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least itโ€™s better than knowing nothing. Thanks for your help.

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction And still website says no issues!!

  • davedome
    Dave (@davedome) reported from Darlington, England

    @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

  • ajtheladplummy
    Adam (@ajtheladplummy) reported from Middlesbrough, England

    @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

  • stumpy1982
    Michelle Coleman (@stumpy1982) reported from Redcar, England

    @virginmedia please sort the red button out!!!! Thereโ€™s always issues! Wrong commentary on the red button games!

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • DAWUK17
    Drew W ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@DAWUK17) reported from Harrogate Hill, England

    @virginmedia down again !? Got to be the worst service going

  • Boro_shirts
    Stu # Boro Shirts (@Boro_shirts) reported from Billingham, England

    Anyone else virgin media Internet down billingham?

  • Arcamede
    Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

  • TownsJake
    JAKE (@TownsJake) reported from Darlington, England

    @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

  • LumbWriter
    David Lumb Writer (@LumbWriter) reported from Redcar, England

    @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia @Virgin I have received a reply which advises me that query wonโ€™t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

  • Curriepeter1
    Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England

    @virginmedia why is the internet so slow and buffering every day Iโ€™m pay for a service thatโ€™s not fit suitable

  • beck5ter
    Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐Ÿ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

  • beck5ter
    Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @virginmedia Seems fair comment-they aren't sensible! Googled "how effective making complaints to @virginmedia is" and came up with some very negative feedback culminating in: "customer feedback AND regulatory data suggest their handling of complaints is often seen as inadequate" Oh dear๐Ÿ™

  • Pmatthews123
    Paul Matthews (@Pmatthews123) reported

    @virginmedia Yes and told the same as itโ€™s all in 1 package I canโ€™t cancel Tv part and keep the BB until sky sort it out which is after my end date and therefore I will be charged inflated price- all I want is to cancel TV and until switch happens keep the BB surely VM can do this

  • Martinayres65o1
    Martinayres65@outloo (@Martinayres65o1) reported

    @virginmedia itโ€™s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesnโ€™t care about its customers. Happy to take money whilst delivering no service

  • hzBUpYOUrdy1gWR
    Marshall Burns (@hzBUpYOUrdy1gWR) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: โ€ข 300,000+ live channels โ€ข 65,000+ VODs โ€ข PPV events โ€ข Netflix โ€ข 78,000+ movies

  • andymuza
    CMDR Andy Fireblade Muza (@andymuza) reported

    @virginmedia why is it when a contract ends you remove all previous offers instead of automatically giving the loyal customer the best offer you can do? Also why don't you contact the customer about it instead of just increasing their price by a large amount. What a joke.

  • rebecca_ryder21
    Rebecca Ryder ๐Ÿ’™ (@rebecca_ryder21) reported

    @virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.

  • debbym
    Debs ๐Ÿ˜‡ (@debbym) reported

    @virginmedia I have been a customer for over 20 years and been told today that my monthly bill will go from ยฃ141 to ยฃ213 when my current contract expires in May. I donโ€™t know how you get away with such an increase for loyal customers. I shall NOT be renewing my contract ๐Ÿคฌ

  • TykeSteve
    Steve (@TykeSteve) reported

    @keithapearson @virginmedia That must be for the orange idiot??

  • flop_flip60295
    Flip Flop (@flop_flip60295) reported

    @virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for

  • Welshyyyyy
    BH (@Welshyyyyy) reported

    @keithapearson @virginmedia Couldn't agree more, awful company to deal with