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Virgin Media

Virgin Media outages and service status in Yarm, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Yarm, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 3, 2:32 PM GMT+1.
  • 50% Internet (50%)
  • 42% Wi-fi (42%)
  • 8% TV (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees, Billingham, and Redcar.

CityProblem TypeReport Time
Darlington Internet 2 days ago
Middlesbrough Wi-fi 5 days ago
Middlesbrough Wi-fi 10 days ago
Darlington Internet 10 days ago
Stockton-on-Tees Internet 13 days ago
Middlesbrough Internet 14 days ago

Nearby cities with recent reports

Darlington

1 recent signals

2 days ago
Middlesbrough

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button not working tonight for sky sports?

  • cdbarnezy
    CDBarnezy (@cdbarnezy) reported from Middlesbrough, England

    @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

  • mark770
    Mark Walker (@mark770) reported from Stockton-on-Tees, England

    @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia any chance of speaking to a human regarding my television service

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • Boro_shirts
    Stu # Boro Shirts (@Boro_shirts) reported from Billingham, England

    Anyone else virgin media Internet down billingham?

  • beck5ter
    Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

  • john_watson_
    𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • smarshallphoto
    ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England

    @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

  • davedome
    Dave (@davedome) reported from Darlington, England

    @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

  • WheezyRider44
    Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia Is your red button not working again?!?

  • TerryFBH
    Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnBolashello
    John Bolas (@JohnBolashello) reported

    @virginmedia Good morning, many thanks for your help! I didn’t realise I could do that!

  • _malcolmsex
    Bob Ross 🐑 (@_malcolmsex) reported

    Virgin Media locked in when they heard I was moving Internet off at exactly midnight holy ****

  • simplynorwegian
    Simply Norwegian (@simplynorwegian) reported

    @virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??

  • geekiebrian
    Brian Geekie (@geekiebrian) reported

    @virginmedia I’m still locked out of my virginmedia account after waiting 15 working days for resolution of this problem

  • sabrevan
    Brendan (@sabrevan) reported

    @virginmedia - broadband down for the majority of the time since Wednesday night in KT2 area. “Helpline” says the engineers are looking into the problem. Surely you can give a straight answer. Sky and Vodafone are offering same speeds. Should I move?

  • nick_rawlings2
    Nicholas Rawlings (@nick_rawlings2) reported

    @virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.

  • louanne67210968
    louanne smith (@louanne67210968) reported

    @virginmedia are you having problems in Dh47ln area my internet hub will not connect so we have had no internet this afternoon I’ve tried to reset it with no luck

  • bricknblock1981
    Craig (@bricknblock1981) reported

    @virginmedia Please see my wife’s posts for issues and photos and contact her directly to resolve

  • ldp17470
    LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported

    @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @virginmedia absolutely terrible wifi this afternoon this is not the service I’m paying for !!! Really fed up of this