Virgin Media outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees, Billingham, and Redcar.

City	Problem Type	Report Time
Darlington	TV	1 day ago
Darlington	TV	2 days ago
Middlesbrough	Phone	2 days ago
Darlington	TV	4 days ago
Darlington	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Jason N Beck (@beck5ter) reported 7 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

• 
  Mark Walker (@mark770) reported 7 minutes ago from Stockton-on-Tees, England

  @virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today

• 
  Lorraine Ripley (@Lorryolly) reported 9 minutes ago from Darlington, England

  @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 11 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

• 
  Currie.peter (@Curriepeter1) reported 14 minutes ago from Stockton-on-Tees, England

  @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

• 
  Bryan Light (@UKLightCreation) reported 14 minutes ago from Redcar, England

  @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

• 
  David Lumb Writer (@LumbWriter) reported 17 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  gary doyle (@werbedoyle) reported 26 minutes ago from Stockton-on-Tees, England

  @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

• 
  Danny Taylor (@DannyTaylorDT) reported 32 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  JAKE (@TownsJake) reported 35 minutes ago from Darlington, England

  @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

• 
  Jason N Beck (@beck5ter) reported 37 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

• 
  Bryan Light (@UKLightCreation) reported 38 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Daniel Hill (@DanielHill21) reported 41 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

• 
  Roy1986UTB (@roytomo1970_roy) reported 43 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  rachel (@rachsclarke) reported 47 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  You're a cantaloupe ÂûDHD (@Ben_McBean) reported 47 minutes ago from Yarm, England

  @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

• 
  CoreLegal (@Core_Legal) reported 49 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  Gary Nolan (@gaznolan) reported 53 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  Chloe (@chlowilson__) reported 54 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Terry Chapman or FBH (@TerryFBH) reported 56 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hughesey (@Hughesey1985) reported 1 minute ago

  @virginmedia @JamieGBarry It's not confusion, though, is it. It is rinsing the existing customer. No wonder the company is in decline, when companies like netflix and Disney charge a reasonable monthly fee and no contract.

• 
  Angeltt (@Angeltt_tt) reported 3 minutes ago

  @PeteUK7 @IDHDRUM @virginmedia Win95 wouldve taken 3 weeks, not 3 months, theyre lying ******* trying to save face for their disgusting behaviour. Theyre predators, mis-selling + overcharging for services they simply arent (+ never) providing + their service as a whole is worse than running on timed dial up.

• 
  Endeavour (@itsendeavour) reported 4 minutes ago

  @PeteUK7 @virginmedia I had this trouble with British Gas. Absolutely appalling customer service from them as well. I still get automated emails to her email even after closing her account 3 years ago. These big companies are utterly useless.

• 
  Arlington Beech (@Goldeneye007) reported 4 minutes ago

  @PeteUK7 @virginmedia I am sorry for your loss. They are ******* ****.

• 
  Rebecca Cook 🇬🇧 (@rjcook15) reported 4 minutes ago

  @PeteUK7 @virginmedia I feel your pain - I’m having trouble with @BritishGasHelp who have even sent an apology addressed to my deceased mother and the man I spoke to couldn’t understand why I was so upset and that it had taken me 10 days to ring and try and explain

• 
  phillip stapley (@phillipstapley) reported 5 minutes ago

  @virginmedia response to my problem is terrible.. Please contact me!!

• 
  Mike | Pedro Pé 🦝 | (@MikeF407) reported 13 minutes ago

  @virginmedia @PeteUK7 How bad is it that you’ve been community noted, VM? Very bad. Just stop lying now.

• 
  Dr Stuart Woolley (@FractalDoctor) reported 15 minutes ago

  @PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.

• 
  Olivia Litter (@LitterOlivia) reported 17 minutes ago

  @PeteUK7 @virginmedia Virgin are awful. They owe me £170 and of course it’s no where to be seen. They once chased me as a student and single mother at 21 for £2 and threatened legal action until I paid. They are uncontactable as well and quite deliberately so. I’ve left them and won’t be back. Shamefu

• 
  Mrs c (@w47carr) reported 18 minutes ago

  When you have to use 4g because @virginmedia is down due to storm 😡😡