Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV | |
| Stockton-on-Tees |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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Hayley Jenkins
(@HayleyJenkins21) reported
from
Darlington, England
@virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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E. E. Fry
(@sugarcanebook) reported
@virginmedia Hi, I need to make a formal complaint after persistent attempts to DD my account double the amount as detailed in my contract. I keep getting cut off when I try to contact you by phone or my phone runs out of battery after being left on hold for over an hour. Help.
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Alfie Johnson
(@alfiejohnson) reported
@virginmedia It’s not showing on the service page unfortunately.
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Michael Butler
(@butler579) reported
@virginmedia Hi @virginmedia sent text to the chat bot Friday 8th, told there is an average 4 hour wait for call back...nothing 6 days later. This is a terrible customer experience - how can we get this sorted?
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Stewart Abel
(@stewartabel73) reported
@virginmedia Can I confirm that this is @virginmedia officially washing their hands of my complaint after 7 months without any attempt at resolution? You are formally informing me that this is now @CISASUK problem? Hang your heads in shame 😔
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Jade
(@jadeeegooden) reported
@virginmedia No we have tried ringing several times but it just says to use the website( which doesn’t help) and then hangs up!
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Shak 🇯🇲
(@iamshakera_) reported
@virginmedia No it’s not an area issue & its not good enough. It’s not just downtime - it keeps happening and nothing is being done to fix it. Every morning I have to come and reset the Hub 4 just so it works.... worse service ever
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John Lawrence
(@Jayemel68) reported
@virginmedia I just want to speak to me and help me. Really simple request
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Jake
(@SaucyULTRA) reported
My WiFi cut out moments before online school lmfao. And the estimate fix says 18:00, oof @virginmedia please fix your deadass WiFi servers or whatever it's called.
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Shak 🇯🇲
(@iamshakera_) reported
Guess who’s on the phone to @virginmedia AGAIN this morning. It’s actually appalling, I provide an important NHS service which I NEED the internet for!!!!😡 @richardbranson
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
@virginmedia I am hoping to give the retention team a call today If I have the time to speak to them. I really am disgusted and feel conned in the way I have been treated after being a customer for many, many years. I shall be looking at lodging a formal complaint too and emailing the CEO.