Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees, Billingham, Redcar and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Total Blackout | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
TV | |
| Stockton-on-Tees |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Andy Gibson
(@Lopek) reported
from
Darlington, England
@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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hayley baylis
(@hayleybaylis) reported
@virginmedia - 5 times trying to cancel my new highly inflated contract , a rise of over £60 a month , I have tried to ring retention team 5 times to discuss and get cut off every time !! Total waste of time
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The Devilled Egg
(@DevilledeggKA) reported
@virginmedia At the risk of sounding like a broken record, I have called, emailed, checked service updates, spoken to engineers on the phone/face2face/via web chat, posted on the forums MANY times in the last 3 months and NOTHING has been resolved. I just keep getting billed. That works.
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muckypaws
(@muckypause) reported
@virginmedia why does it take eight call centre agents and two hours to cancel my contract to move to @VodafoneUK ? You can’t price match, instead you deliberately frustrate and tell the customer that Vodafone aren’t regulated. 🤬
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Luton Block F
(@LTFCblockF) reported
@___GJS___ @virginmedia Awful aren't they?! I asked in December to stop sending paper bills and they still do. Changed it online and it just takes you in circles. Many other issues. Dreadful service.
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Marian
(@TheMums) reported
@virginmedia it’s down yet again in the tw12 area. What is going on? Service continues to decline whilst prices continue to rise. When are you going to get this sorted
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Si
(@tecman247) reported
@virginmedia Trying to resolve issues with an upgraded deal I was offered. Numerous phone calls (including lots of time on hold) & useless WhatsApp chat service & still unresolved. Two complaints made, no contact yet about either from @virginmedia so looking like I'll cancel & go elsewhere
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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Z🪩
(@xcxplosion) reported
.@virginmedia why does your internet never work?
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Daniel Moriarty
(@mozzerjnr) reported
If you want shite customer service get in touch with @virginmedia! Unbelievably bad!
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Fullmoon
(@28dazza) reported
@virginmedia I have spent an hour and twenty minutes on the phone this evening. I spoke to three different people and have been told someone will get back to us in a few days!!!! It is an email problem that used to be solved by a simple reset. Why could none of the staff fix it?