Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 02/22/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees and Newton Aycliffe.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomDarlington TV

Community Discussion

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Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish

  • alcampion alan (@alcampion) reported from Stillington, England

    @virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold

  • AmyIrving Amy Irving (@AmyIrving) reported from Egglescliffe, England

    Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Just raised a new complaint via the website

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    @virginmedia broadband down again!!!

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔

  • JoBooth10 Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England

    @virginmedia Shame your customer service doesn't have a little more oomph.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good

  • davedome Dave (@davedome) reported from Darlington, England

    @virginmedia 2/2 on hold for 30mins to be hung up on when connected. Not a great way to treat your new customers. Regretting opting for your services so far.

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @virginmedia It's down AGAIN! 😤😡

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.

  • thenatureboiiii cleveland216 (@thenatureboiiii) reported from Redcar, England

    @Monster_minder @virginmedia That's becos the tivo box is a piece of shit

  • gaussey 𝙼𝚒𝚌𝚑𝚊𝚎𝚕 (@gaussey) reported from Redcar, England

    @virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ka8895 Ron Kane (@ka8895) reported

    Absolutely garbage signal tonight @virginmedia

  • davegunnar David Arthur Gunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@davegunnar) reported

    @virginmedia I asked for a complaint to be raised: Customer account number: 355073801 Complaint reference: C-120622350. I then get an email straight away to say my complaint has been closed. It has NOT been closed. Can you organise someone to call me tomorrow (Monday) please?

  • Mark121115 Mark S 121115 🇮🇪🏁😷🇺🇦 (@Mark121115) reported

    @virginmedia I hope I'm not tempting fate by saying the WiFi signal is back after an 1hr +

  • arusbridge Adam Rusbridge (@arusbridge) reported

    @Alex4Craig_Dudd hi. Virginmedia hasn’t been working in EH7 since Tuesday. Apparently, a city worker cut the cable and @Edinburgh_CC won’t give virgin engineers enough access to fix this. Can you please advise council position & steps taken to help? Approx 200 houses affected.

  • RobaireBeckwith Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported

    @virginmedia Rather that discussing this online endlessly, it would be better if @VirginMedia initiated steps to resolve the problem. Surely the mistake could be corrected relatively easily but no mechanism seems to be in place to address such problems and avoid endless reiterative errors

  • medwayrob rob (@medwayrob) reported

    @Nin_Boombox @virginmedia Same . They give you want they want and your never find that person again. How on earth do they run a business . Sky have offered to pay £200 to get out of the contract so will be doing that. Call sky and see what they say .

  • 241puddings 🟥 Shona Boaby (@241puddings) reported

    @virginmedia Hi thanks for your reply. She is still being pushed forward another 24 hours for her Wi-Fi to be fixed. Will this go on all month or will the problem actually be fixed? She is now paying for data and subscription.

  • danihslot 🍒 (@danihslot) reported

    @virginmedia my wifi hasn’t been working for 3 days now. Where can i talk to someone to fix this?

  • Nin_Boombox Nin (@Nin_Boombox) reported

    @teznorth @virginmedia They told me that my issue was sorted too. Had a proper web chat. Was paying £76 a month and this month sneakily changed the bill last minute and too £136 out of my account! These scammers are out of order!

  • peres74 Leigh Peregrine (@peres74) reported

    @virginmedia virgin broadband down in Dorking 2nd time this month no help at all from them as usual… vodafone here i come who supply you with a dongle that automatically cuts in using there mobile network if needed… shockingly bad customer service Virgin