Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Billingham, Stockton-on-Tees, and Redcar.

City	Problem Type	Report Time
Darlington	Wi-fi	2 days ago
Middlesbrough	TV	2 days ago
Middlesbrough	E-mail	3 days ago
Middlesbrough	Internet	5 days ago
Billingham	Total Blackout	5 days ago
Middlesbrough	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 2 minutes ago from Redcar, England

  @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

• 
  rachel (@rachsclarke) reported 6 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Bryan Light (@UKLightCreation) reported 9 minutes ago from Middlesbrough, England

  @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

• 
  ScottPhoto (@smarshallphoto) reported 13 minutes ago from Stockton-on-Tees, England

  @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

• 
  Bryan Light (@UKLightCreation) reported 17 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Bryan Light (@UKLightCreation) reported 20 minutes ago from Redcar, England

  @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

• 
  Andy Gibson (@Lopek) reported 24 minutes ago from Darlington, England

  @virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.

• 
  Bryan Light (@UKLightCreation) reported 24 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Andy Gibson (@Lopek) reported 26 minutes ago from Darlington, England

  Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".

• 
  Bryan Light (@UKLightCreation) reported 28 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

• 
  Bryan Light (@UKLightCreation) reported 28 minutes ago from Redcar, England

  @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

• 
  Bryan Light (@UKLightCreation) reported 29 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  Bryan Light (@UKLightCreation) reported 33 minutes ago from Middlesbrough, England

  @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

• 
  Marc J (@Johnsonator85) reported 34 minutes ago from Stockton-on-Tees, England

  @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

• 
  Bryan Light (@UKLightCreation) reported 35 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  Bryan Light (@UKLightCreation) reported 40 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  David Lumb Writer (@LumbWriter) reported 45 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  Jonny Dearlove (@jonnydearlove) reported 51 minutes ago from Middleton St. George, England

  @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

• 
  *** Junier (@lenJunier) reported 54 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  Daniel Hill (@DanielHill21) reported 57 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lodge Cafe (@LodgeCafe1) reported 5 minutes ago

  @virginmedia Also, due to VM Business Broadband lack of customer service, 3 months ago my company lost a contratct worth over £4000 as, in the the customer's words, "the internet was not reliable enough"! Calls were made over many weeks and when it was too late, the router was deemed faulty!

• 
  Cameron Moore (@Cameron48222321) reported 11 minutes ago

  @virginmedia can i just tell you VIRGIN MEDIA is the worst wifi provider in the uk Absolutely ******* awful my data works better than your ****** wifi

• 
  des 💖 (@dezzobaby) reported 13 minutes ago

  @virginmedia your wifi stinks so bad omdzzz pls just get rid of ur network as a whole

• 
  Jellaby (@virtualfurrymoo) reported 13 minutes ago

  @virginmedia That the sales rep lied and they can’t deliver the service I was sold. Still not resolved, I’ve been hung up on twice today by pre-install and technical team. Appalling customer service.

• 
  aido (@joycer31) reported 14 minutes ago

  Virgin media deserves huge support for discussing this #IREvAUS

• 
  HarleyTBS (@HarleyTBSYT) reported 18 minutes ago

  @Thafnine @virginmedia Virgin Media is actually the worst provider 😭

• 
  Nadeem (@Nadeem74159629) reported 19 minutes ago

  @virginmedia sort ur stupid internet connections out keep getting bloody cut outs **** of a company every couple of weeks virgin media internet goes down jokers

• 
  Sana (@LadySs) reported 23 minutes ago

  @virginmedia my sister cancelled think it’s time for me to cancel .. disgusting disgusting customer service 😳

• 
  NatG (@Natty_Noodles_) reported 26 minutes ago

  @virginmedia No!! There isn’t any issues the engineer was just due to finish his shift! Is everyone at Virgin work shy???

• 
  Shrubzy (@shrubzywubzy) reported 28 minutes ago

  @HarleyTBSYT @Thafnine @virginmedia Isp or mobile service?