Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 12/06/2025 21:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Darlington.

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City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV
United KingdomStockton-on-Tees TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • InstantKarmaUK Jason Brown (@InstantKarmaUK) reported from Darlington, England

    @virginmedia The problem is being dealt with following a text based support case. Thanks!

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.

  • AndyClarke5 Andy Clarke (@AndyClarke5) reported from Darlington, England

    @virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.

  • TheRockFan1971 Jayne Thomas (@TheRockFan1971) reported from Northallerton, England

    @fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @virginmedia need help

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.

  • 7Tazy Levi (@7Tazy) reported from Middlesbrough, England

    @Zyqlon @virginmedia WiFi down stairs

  • InstantKarmaUK Jason Brown (@InstantKarmaUK) reported from Darlington, England

    @virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gchicco 𝒢𝒾𝒶𝓃𝒻𝓇𝒶𝓃𝒸𝑜 𝒞𝒽𝒾𝒸𝒸𝑜 (@gchicco) reported

    @virginmedia Service page says no problem. Now it's better but been having severe issues for the last three days in a row.

  • mrtyntyrnt mchlgddrd (@mrtyntyrnt) reported

    Being flooded with scam calls for @virginmedia ‘technical support’, no doubt looking to capitalise on the pandemic. Withheld number so can’t realistically report it. When I’m in charge, it will be illegal to withhold your number.

  • jonnylovin jonny dickens (@jonnylovin) reported

    @virginmedia I have several times, your customer service is despicable. I’ve been a customer for many years and I can’t get a simple solution.

  • cemccleary72 Carolyn McCleary (@cemccleary72) reported

    @virginmedia The line will not connect. I'm working for virgin money from home, plus I have 2 grandsons home schooling & the Internet signal is poor. I need this sorting ASAP

  • socialmedia_fly Helen Colquhoun (@socialmedia_fly) reported

    @virginmedia We have now been trying to contact you for over 24 hours. Our box has gone off. We have texted your fault number which just loops round. 151 calls are ended. No web help. How do we book an engineers?

  • DeejBruce DJ What Is A Social Life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    Gave @virginmedia my 30 days notice last week, Just got an email now saying they've given me a new contract which I did not accept. I'm putting in a complaint.

  • DrChimps Dan Pearson (@DrChimps) reported

    technical difficulties @virginmedia fix your damn internet service.. stop trying to upgrade the country fix what you have laid out already

  • ianrook2 ian rook (@ianrook2) reported

    @virginmedia Thank you. Let’s hope I can get some service restored.. the WiFi don’t even reach every room.. just poor for the speed I should be getting

  • socialmedia_fly Helen Colquhoun (@socialmedia_fly) reported

    @virginmedia Been trying to get engineer for over 24 hours. 151 number won't connect. Your call now button on website doesn't work. No response from text number. Nobody answering phones. How do we get an engineer?

  • Anil89702453 Anil (@Anil89702453) reported

    @Khalsa_Aid @virginmedia Please help me someone with 50000 rupees