Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 03/12/2026 11:05

March 12: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough E-mail
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Wi-fi
United KingdomDarlington TV
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated

  • ha66ie Paul Haggie (@ha66ie) reported from Yarm, England

    @virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔

  • gaussey 𝙼𝚒𝚌𝚑𝚊𝚎𝚕 (@gaussey) reported from Redcar, England

    @virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.

  • davedome Dave (@davedome) reported from Darlington, England

    @virginmedia 2/2 on hold for 30mins to be hung up on when connected. Not a great way to treat your new customers. Regretting opting for your services so far.

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    @virginmedia broadband down again!!!

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold

  • AmyIrving Amy Irving (@AmyIrving) reported from Egglescliffe, England

    Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @virginmedia Agent has disconnected with no notice, appalling service

  • thenatureboiiii cleveland216 (@thenatureboiiii) reported from Redcar, England

    @Monster_minder @virginmedia That's becos the tivo box is a piece of shit

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Just raised a new complaint via the website

  • alcampion alan (@alcampion) reported from Stillington, England

    @virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good

  • JoBooth10 Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England

    @virginmedia Shame your customer service doesn't have a little more oomph.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • susan_jacques Susan Jacques (@susan_jacques) reported

    @virginmedia Day 3 without broadband now :( All the service status links provided are unavailable as well. The promise yesterday of it being up and running by 5pm is long overdue... so frustrating and none of the service links provided work anymore either to check progress!

  • gocycling21 gocycling2 (@gocycling21) reported

    @virginmedia what has been going on with your broadband in SM2 over the last few weeks? (About 7 to 8mbs). Today it's down again. I would like some money back without going through your awful call centre. And for anyone else, who is a good replacement that won't cost a fortune?

  • Teens22 Christina Relf (@Teens22) reported

    @simonnread @virginmedia A colleague of mine in Bracknell has just said her Virgin media broadband is down too.

  • sallymunden1 sallymunden (@sallymunden1) reported

    @virginmedia I do cad drawings and am unable to access the servers anymore. IT have mapped them which i am then able to work on but then am having problems when xrefs are remapped. They want to know if there is some sort of software protection solution is breaking the DNS resolution.

  • Tesshan8211 Tesshan (@Tesshan8211) reported

    @virginmedia works being carried out on the line today. SMS about it sent yesterday. I work from home and I cannot even use Giffgaff as a hotspot. Working on the line there as well. No notice. You own both companies and this is ridiculous after the 48h+ outage from last week.

  • sallymunden1 sallymunden (@sallymunden1) reported

    @virginmedia Is there anything enabled on my line that might be some sort of DNS protection of forcing my devices to use a particular DNS service? If there are then can this be disabled so that they can test again from the network?

  • SteveStrategy Steve Machell (@SteveStrategy) reported

    @virginmedia I’ve not been able to find where to talk to someone about this order/missing delivery. Rather than sending the link to your help page can you pls direct me on how I can find out what is happening with this order.

  • Brasfort49 Julian Armstrong (@Brasfort49) reported

    Busy morning…, @Taxiapp_UK_ (new app because Freenow let us down) turns out to have been designed by an idiot, @virginmedia broadband is not working for the second time in four days, and we’re told its because we are old, and not up for new technology? Rubbish; needless stress

  • simonnread simon read (@simonnread) reported

    My ongoing #broadband problems with @virginmedia are continuing, with the service so inconsistent now it's virtually useless. Are there any broadband providers that can guarantee continuity of service?

  • CashQuestions Annie Shaw (@CashQuestions) reported

    @Alanol1 @simonnread @virginmedia like, I said, not a recommendation. TBH I find it astonishing service from these companies can STILL be so poor. We have huge mobile blackspots in towns. Shops can't use credit card verification. I can't get so much as a 2g signal in my kitchen 😳 Better service in darkest Peru!