Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
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Andy Gibson
(@Lopek) reported
from
Darlington, England
@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Savage
(@MonsieurSavage) reported
@virginmedia Hello, still waiting for resolution.. the self imposed deadline you imposed for paying compensation has passed and we have nothing. This is such a ******* joke
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CloudYoshimoto
(@cloudyoshimoto) reported
@Jo3yDubz @virginmedia But but, have you restarted it? Can you put it in hub mode, everything just to prove its not your end. When its not your end..... Poof! Its fix a broken fibre or thats it... Nothing to do with the actual networks - load, routing, la la la
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Richard Bridge
(@RBridgeofficial) reported
@virginmedia Can’t look at that without signing in, can’t sign in as hackers have taken over my email account with you….
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Mike Appo
(@MikeAppo) reported
@virginmedia Service status exactly the same! There was work being done from 24th-1st on my area but assuming that finished as nothing to suggest otherwise. Sorry I have no idea what hub I am on
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Mike Moody
(@classicm) reported
from
Newcastle upon Tyne, England
@virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.
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Joee 🏳️🌈🇬🇧
(@Jo90callingUK) reported
@virginmedia Not bothered about compensation more bothered about service I hadn't got and needed. Contract up for renewal, second time this has happened in a few months, so I better get a good deal
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Lisa Branney
(@LisaBranney) reported
Hey @virginmedia I've been told several times that the parental controls have been turned off on my TV box, but they haven't. 3 separate complaints logged and this particular issue still isn't resolved.
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Stephen Thomas 💙
(@Mr_Yeti_to_you) reported
@virginmedia But as Matthew has stated this has been going on for a week now. This is more than just a little issue. If they are awaiting parts then just say. Taking ownership of an issue always used to be important when I worked for VM BB support in Wales.
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Pip
(@littlegreenpip) reported
@virginmedia Will there be more text updates when the issue is properly fixed, do you know? It’s in MK40 and is due to be fixed by 10. We are a bit desperate as we urgently need a connection.
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CloudYoshimoto
(@cloudyoshimoto) reported
@Jo3yDubz @virginmedia Done now, had my rant, just want them to know i hate their ******* network and the way support doesnt work when its their network and not the customer end. Hopefully will leave this year