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Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Stockton-on-Tees, Redcar, and Darlington.

CityProblem TypeReport Time
Middlesbrough Internet 19 hours ago
Billingham Total Blackout 20 hours ago
Middlesbrough Phone 20 hours ago
Middlesbrough Internet 3 days ago
Stockton-on-Tees Wi-fi 13 days ago
Middlesbrough Total Blackout 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • Lorryolly
    Lorraine Ripley (@Lorryolly) reported from Darlington, England

    @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

  • Arcamede
    Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    When will the channels issue be fixed? @virginmedia #virginmedia

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

  • NotEnoughTECH
    Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, England

    Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • Christo72210007
    Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

  • MarksWeb41
    Mark Webster (@MarksWeb41) reported from Darlington, England

    @virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?

  • StricklandPaula
    PH NQOT (She/her) 💙 (@StricklandPaula) reported from Shildon, England

    Our @virginmedia package - both TV and broadband- has been really poor lately. Totally frustrating 😑

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • chlowilson__
    Chloe (@chlowilson__) reported from Redcar, England

    Virgin media wifi is down again.. surprise, surprise

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button not working tonight for sky sports?

  • Jim_Gardner_
    Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • werbedoyle
    gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

  • Ryan_UTB
    Ryan Wilšon (@Ryan_UTB) reported from Stockton-on-Tees, England

    @virginmedia your internet is so bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mec337
    Martin Charlwood (@mec337) reported

    @virginmedia Does this mean my 5 days without Internet can never happen again!. Let's also not forget this is not fibre to the house (docsis 3.1 over copper), so future speed increases become more difficult

  • EduSR68
    Edu SR (@EduSR68) reported

    @virginmedia I have reset the hub, lost track how many times. I have had two engineers out, one said was a problem with box in the street, the other said it was a problem with the cable, both resolved nothing. They refuse to send an engineer out now. I am done with Virgin!!

  • IanM9549
    Ian Moffatt (@IanM9549) reported

    @GeorgeKearse @BBCNews @virginmedia Doesn't matter if their entire network is only a 1000 customers. They've still done it. It's a headline designed to look good. But actually means nothing.

  • DrPeterSear
    Dr. Peter Sear (@DrPeterSear) reported

    @virginmedia No. It ranks amongst the worst customer service I have ever experienced. Complete lack of empathy from @virginmedia

  • DrPeterSear
    Dr. Peter Sear (@DrPeterSear) reported

    @virginmedia How can I help you do better?

  • Grahamp1225
    Graham p (@Grahamp1225) reported

    @virginmedia I have recently upgraded my channel package and have had an email confirming all is done but channels not yet updated, any help would be appreciated??

  • ChrisKingham3
    Chris Kingham (@ChrisKingham3) reported

    @virginmedia This morning it's down again

  • Dexisson
    Neil (@Dexisson) reported

    Sorry folks no stream this morning, my @virginmedia Internet has shat the bed again. Maybe back tomorrow but with these clowns you never know.

  • keeley_aidan
    Aidan Keeley (@keeley_aidan) reported

    @virginmedia You'll be glad to know it's a month down the line, I've still not had so much as an update for if the installation at my new address is even possible, and you've just charged me £240 to cancel my services with no warning whatsoever. Who could have seen this coming? Oh yeah, me...

  • TashaMahmood
    Natasha Mahmood (@TashaMahmood) reported

    @virginmedia Couldn't get to the chat at 3pm yesterday as my Internet wasn't working. Can someone speak to me now regarding my issues