Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Middlesbrough and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
TV | |
| Darlington |
TV | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia Media, I want to cancel
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CDBarnezy
(@cdbarnezy) reported
from
Middlesbrough, England
@vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia why is the red button for the football not working? #virginmedia
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Guru Boutique
(@Gurudarlington) reported
from
Darlington, England
@virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.
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PH NQOT (She/her) 💙
(@StricklandPaula) reported
from
Shildon, England
Our @virginmedia package - both TV and broadband- has been really poor lately. Totally frustrating 😑
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Louise Donaldson
(@Loulameg) reported
from
Stainton and Thornton, England
Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Adam Cree
(@Arcamede) reported
from
Redcar, England
@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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Rach Hudson ❤️
(@rachelhudson84) reported
from
Thornaby-on-Tees, England
@virginmedia TS17 down too
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JAKE
(@TownsJake) reported
from
Darlington, England
@virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now
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Chloe
(@chlowilson__) reported
from
Redcar, England
Virgin media wifi is down again.. surprise, surprise
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Guru Boutique
(@Gurudarlington) reported
from
Darlington, England
@virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.
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gary doyle
(@werbedoyle) reported
from
Stockton-on-Tees, England
@virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer
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You're a cantaloupe ÂûDHD
(@Ben_McBean) reported
from
Yarm, England
@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.
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JAKE
(@TownsJake) reported
from
Darlington, England
@virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours
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RACHEL BULLOCK
(@RBullockITV) reported
from
Eaglescliffe, England
Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Saunders
(@EmmaEmma81davey) reported
@virginmedia Basically I'm stuck paying the huge bill until the contract is finished. I've always stuck with you because I've aways received good service. With the cost of living increasing massively I need to reduce bills. Its just crazy that something can't be done.
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StevenNott
(@StevenNott) reported
@virginmedia One thing I have noticed, connection and loading speeds are much faster than before this new hub and no doubt everyone in my household will notice on their devices. It wasn't slow before but you know how it is.... just had to have it. 👍
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Aaron Callagha
(@AaronMC6788) reported
@virginmedia I shouldn’t have to buy another cable so the Internet that I pay for works. the cable still doesn’t help the poor connection wirelessly I should be able to watch an hour long show without it buffering and play a game online without stop motion even while wired
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Daniel Gerber
(@GlasgowNotOsteo) reported
.@virginmedia have to be one of the worse companies I have ever dealt with..can’t seemingly arrange an install properly..this afternoon will be their third attempt.. trouble is, they’re the only company that can provide a decent speed..
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Ryan
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@virginmedia been down all morning, reset router and checked service status and everything online
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Jen's Cakery
(@JensCakery) reported
@virginmedia Emails (not a virgin media email account) don't reach Hotmail accounts, and Hotmail gave me the advice above re checking with my Internet provider (virgin) as part of your network is on blocked list. Happy to forward the emails but can't find anyway of doing so.
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Mr Bear
(@Bear_of_Truth) reported
@virginmedia @virginmedia I just spoke to another assistant who said the new package failed to go through, so I now going to pay the price rise, as they can’t amend my account until repull is complete. Virgin really needs to review their systems… appalling service going from bad to worse.
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Ali
(@TheLionCaresNot) reported
@mikeystorey @virginmedia I've just called and been told that because I'm not a tv customer there is a £70 up front charge completely negates me switching from sky to save money
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MonaLisa
(@VintageBrowne) reported
@virginmedia Not good enough, we are working from home and unable to do our jobs because of this persistent issue which has not been investigated or handled properly
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JLB🏴🏴
(@JLB9191) reported
@JohnMckinnon01 @virginmedia It was down in some places in wales as well but online said there weren’t no known issues 🥴🥴🥴