Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
TV | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Fay Brown #projectsnowball
(@AutonomyCounsel) reported
from
Egglescliffe, England
... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now
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tastyparmo
(@tastyparmo) reported
from
Nunthorpe, England
@virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.
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Emma
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I asked for extension on bill on the 13th until the 27th, was told that was sorted, woke up this morning and been cut off, advisor told me the notes say I was told until the 21st which I wasnt & opened and closed my complaint because nothing else will be done
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Marcus Dempsey
(@marcusdempsey) reported
from
Darlington, England
@virginmedia Another day another broadband outage. :(
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @virginmedia JGS - You can do nothing. You have no access to my account as you often say. You will tell me to call CS on 789 and therein starts the problem. They offer service they can’t or won’t deliver. They are rude. Other than that, read my comments & tweets for detail.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @lostinpost DC - perhaps you or your manager should call the CS team on 789 as a mystery customer. You might begin to understand what a liability to the @virginmedia organisation they are.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Both crap waste of a poll
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Benjamin Clarkson
(@Benjiffy) reported
from
Stainton and Thornton, England
So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit
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Chris Renahan
(@chrisrenahan) reported
from
Nunthorpe, England
On hold to @virginmedia for 15 minutes only to receive a recorded message to say they are too busy and to call back tomorrow morning. Customer service at its best!! 😡
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia It is about time changes to package or cancel etc should be online
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@UberGeekFanboy @virginmedia This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .
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Emma
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I've already filled the form out online for a complaint
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia It's down AGAIN! 😤😡
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenine Abraham
(@abraham_jenine) reported
@virginmedia Had I not spoken to the Second Lady I would no longer be a customer and would have never had the overpayment returned to me, not to mention the 122 minutes I have spent on a call whilst trying to care for an elderly person who is very unwell.
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Siobhan Collett
(@SiobhanCollett) reported
@virginmedia Is cancel the cancellation different to reactivating a deactivated account??!!!!🤯
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Siobhan Collett
(@SiobhanCollett) reported
@virginmedia It was a deactivate account!You’re team has not been clear with me on how to resolve this problem and they seem as confused as I am. You ask me to call again with no understanding about what Virgin media has already put me through.I need a prescription for diazepam 🤯
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Ciarán O'Donnell
(@topgunner17) reported
@virginmedia @SykesBaines I am having the exact same issue as Ashley. It was also like this when I tried to watch it on Wednesday so it has been going on for days
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SOUK
(@techsmything) reported
@virginmedia Prior to lock down I was paying 27.50 out of contract, now out of contract I'm paying 46.25 and Virgin is telling me they're putting the price up by another 7.00 to 53.25 a month for broadband only, no phone, no TV package or anything else. Pls hurry @CommunityFibre
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Ashley Sykes-Baines
(@SykesBaines) reported
@virginmedia I pay virgin for this service though, surely someone in customer services should be able to help me
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Niall Thorpe
(@niallthorpe08) reported
@virginmedia problem after problem with V broadband. We’ve been Lied too on sale, 2mbps speed, told we’d receive a booster now we’re being lied too again… Rude staff
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Stuart Frazer
(@StuartFrazer) reported
@TrainedPengling @virginmedia Switch to another network, like SMARTY.
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Laura Peacock
(@littleepea_) reported
@virginmedia how do I make a complaint?
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rachel
(@kinbaj) reported
Hello @virginmedia I am so sick and tired of your mediocre service, yet again, I am stuck with no wifi. Why are you constructing work on a Saturday? Everyday I have a day off from work, you seem to be ‘sorting an issue out’ as it says on your website. Yet nothing is ever sorted!!