Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 02/22/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Darlington and Newton Aycliffe.

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City Problem Type Report Time
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

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Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • Lorryolly Lorraine Ripley (@Lorryolly) reported from Darlington, England

    @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button not working tonight for sky sports?

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    When will the channels issue be fixed? @virginmedia #virginmedia

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy

  • NotEnoughTECH Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, England

    Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting

  • AllpointsTV AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help

  • Christo72210007 Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

  • AllpointsTV AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • werbedoyle gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

  • MarksWeb41 Mark Webster (@MarksWeb41) reported from Darlington, England

    @virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?

  • Ryan_UTB Ryan Wilšon (@Ryan_UTB) reported from Stockton-on-Tees, England

    @virginmedia your internet is so bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeMeader Lee Meader (@LeeMeader) reported

    @virginmedia Any problems in Reading RG31 area? Site says there isn't but getting constant disconnections. Need Internet to be able to work from home!

  • kerrybunkhall Kerry Bunkhall (@kerrybunkhall) reported

    @virginmedia The last one was raised at the beginning of last week and I was told a manager would call me within 72 hours but still no one has contacted and I’ve had an email informing me that the complaint has been closed but I am not happy with this.

  • dougbowski Paul Douglass (@dougbowski) reported

    @virginmedia Checked service, apparently everything is fine. All devices are wireless. Already had a technician out, had to have a new cable installed. Paying for 150Gb, getting less than 30Gb, signal keeps dropping! Wouldn’t mind but the exchange is about 20m from my house!

  • jchhcj47 jchhcj (@jchhcj47) reported

    @virginmedia Hi! I’ve tried to sign in to My Virgin Media app and keep on getting “this page has timed out” after entering email address and password? Why? Why ask for these as I authenticate with biometrics on my iPhone? I can’t check status of service that is down!

  • tfid23 Tommy Fidler (@tfid23) reported

    @virginmedia Yes. I never knew I had a final bill to pay, so they will be sending this. I don’t know what the £10.97 will be for though. I paid by direct debit and informed I did not want to renew my contract well before it expired and it was turned off on the last day of my contract.

  • jchhcj47 jchhcj (@jchhcj47) reported

    @virginmedia I have. Status is ok but my wi-fi is down. Icon on hub is flashing green intermittently

  • Goddess_alex_x 𝓖𝓸𝓭𝓭𝓮𝓼𝓼 𝓐𝓵𝓮𝔁 (@Goddess_alex_x) reported

    @virginmedia I have done all this, the WiFi works perfectly fine when I am in the same room as it but as soon as I go into my bedroom the speed goes all the way down

  • MilneDi Di Milne (@MilneDi) reported

    @virginmedia It’s come back on. It’s just that the message on your service status line sounds like it’s planned. Just saying we are working to make your service better. Not that we are working to fix an issue. So it sounded like it was planned.

  • nickwalsh100 Nick Walsh (@nickwalsh100) reported

    @virginmedia Your broadband is unreliable and your customer service is terrible. It's making it impossible to do work and have meetings. I really regret signing up and I want others to know this too. I wanted to share this feedback with you to make you a better company.

  • Sidewindersid Sir Sid O'Knee 🗡 ™️ (@Sidewindersid) reported

    01619693564 Rings (Spam , Virgin) I say can you tell me my IP Address as you say I have problems with my Router ! He replies yes it is F, U, C,K, O, Double F ! Cheeky Buggers ! @Virgin Best you get on this Lot ! #Spam #virginmedia