Virgin Media outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	TV	3 days ago
Darlington	Internet	6 days ago
Stockton-on-Tees	Internet	6 days ago
Middlesbrough	Internet	7 days ago
Stockton-on-Tees	TV	8 days ago
Stockton-on-Tees	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 36 seconds ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  Gary Nolan (@gaznolan) reported 36 seconds ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  rachel (@rachsclarke) reported 3 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 7 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 8 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Big Al H (@AlanHewitt10) reported 9 minutes ago from Stockton-on-Tees, England

  @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

• 
  Gary Nolan (@gaznolan) reported 11 minutes ago from Stockton-on-Tees, England

  @virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?

• 
  Gary Nolan (@gaznolan) reported 17 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  Ryan Wilšon (@Ryan_UTB) reported 18 minutes ago from Stockton-on-Tees, England

  @virginmedia your internet is so bad

• 
  Liam Batey (@LiamBatey4) reported 18 minutes ago from Middlesbrough, England

  @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

• 
  andrea mcdonald (@AndreaAndymac) reported 33 minutes ago from Redcar, England

  @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 34 minutes ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  Gary Nolan (@gaznolan) reported 40 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  Shaun Calvert (@Shaunelious) reported 40 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  Michelle Coleman (@stumpy1982) reported 46 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  JAKE (@TownsJake) reported 47 minutes ago from Darlington, England

  @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

• 
  Mark Webster (@MarksWeb41) reported 53 minutes ago from Darlington, England

  @virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?

• 
  andrea mcdonald (@AndreaAndymac) reported 57 minutes ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 58 minutes ago from Redcar, England

  Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

• 
  Roy1986UTB (@roytomo1970_roy) reported 58 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Laura Jenkins (@LauraJks2015) reported 6 minutes ago

  @virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.

• 
  Richard Newell (@Solid_S_Boss) reported 8 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  James Prosser (@buzzkilljames) reported 11 minutes ago

  @virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?

• 
  Chris (@ChrisLew300) reported 12 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

• 
  Margaret (@scripture36) reported 13 minutes ago

  @virginmedia @CLangley16 Any chance you could just help disabled users revert to previous software as they can’t use this 360 shite?

• 
  Dr Amir Hamid (@DrAmirHamid) reported 14 minutes ago

  @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 16 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

• 
  chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported 17 minutes ago

  @virginmedia hope your refunding everyone for this **** service?

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 19 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Chris Pitcher (@chrisjug) reported 20 minutes ago

  @virginmedia @carefreeleon PPV is down for everyone