Virgin Media outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	TV	7 hours ago
Middlesbrough	TV	8 hours ago
Middlesbrough	Wi-fi	8 hours ago
Middlesbrough	TV	8 hours ago
Darlington	TV	9 hours ago
Darlington	TV	9 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  andrea mcdonald (@AndreaAndymac) reported 3 minutes ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

• 
  Jason N Beck (@beck5ter) reported 4 minutes ago from Stockton-on-Tees, England

  @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

• 
  Jason N Beck (@beck5ter) reported 4 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

• 
  Mark Walker (@mark770) reported 6 minutes ago from Stockton-on-Tees, England

  @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

• 
  Bryan Light (@UKLightCreation) reported 12 minutes ago from Middlesbrough, England

  @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 16 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  rachel (@rachsclarke) reported 16 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Louise Donaldson (@Loulameg) reported 19 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

• 
  gary doyle (@werbedoyle) reported 21 minutes ago from Stockton-on-Tees, England

  @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

• 
  Bryan Light (@UKLightCreation) reported 24 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  andrea mcdonald (@AndreaAndymac) reported 26 minutes ago from Redcar, England

  @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

• 
  SimonMorrisonPeacock (@simonmp68) reported 38 minutes ago from Thornaby-on-Tees, England

  @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 41 minutes ago from Stockton-on-Tees, England

  2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

• 
  Gary Nolan (@gaznolan) reported 43 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  Terry Chapman or FBH (@TerryFBH) reported 44 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  steven lambert (@stelambert1977) reported 45 minutes ago from Thornaby-on-Tees, England

  @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

• 
  CoreLegal (@Core_Legal) reported 48 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  Adam (@ajtheladplummy) reported 56 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  steven lambert (@stelambert1977) reported 57 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button for the football not working? #virginmedia

• 
  Daniel Hill (@DanielHill21) reported 59 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommy71 (@Tommyboyle_71) reported 6 minutes ago

  @virginmedia The pixelated picture is just like what happens on a satellite , could it be a satellite issue Virgin ? Ln5 post code

• 
  caz henden (@cazza1h) reported 7 minutes ago

  Oh Virgin Media sort it out, if it's not bad enough we got boiler issues but for the telly to go down too 😕

• 
  STEM by STM (@STEMbySTM) reported 7 minutes ago

  @virginmedia no availability to check service levels, awful system of a series of questions before you get through to report a fault, then awful hold tune, only for the call to terminate after an hour. Dreadful, dreadful customer service.

• 
  Elle (@D_Elle_530) reported 9 minutes ago

  @sean_m_dale @virginmedia Good luck with that! I lost tv and internet service connection for over 24 hours couple months ago and got nothing #virginmedia

• 
  Brian Penhand (@BrianPenhand) reported 11 minutes ago

  @virginmedia Utter shambles of a company. Nobody will be compensated for this. The service status page is mysteriously down too. I'll be swapping services as soon as I am able.

• 
  VanessaH (@V_hardsteppa) reported 11 minutes ago

  @virginmedia Shockingly bad, also my broadband speeds are rubbish!

• 
  Dave Dutton: The Thirty Bob Kid (@DaveDuttonUK) reported 12 minutes ago

  @virginmedia If you could have let us know sooner I wouldn't have spent over an hour pissing about checking leads and rebooting the box! You should change your name to System Of A Down.

• 
  Ben (@bennn222) reported 18 minutes ago

  @Lisa19576 @virginmedia @Virgin It’s a national issue you just have to wait until it comes back on.

• 
  Darren Whitehall (@darrenwhitehall) reported 25 minutes ago

  @virginmedia can someone tell why is my tv service not working . None of telephone number for the company seem are not working either and network status does not either this is absolutely terrible customer service

• 
  Goodison Marc (@jennoefc) reported 28 minutes ago

  @virginmedia You replaced my router now none of the WiFi pods will connect to the new one. Technician said need the newer type but your inline help says call us back in 24 hour. Embarrassing