Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Newton Aycliffe, Billingham and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Newton Aycliffe |
Wi-fi | |
| Stockton-on-Tees |
Phone | |
| Billingham |
Total Blackout | |
| Middlesbrough |
TV |
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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Ashley Wright
(@ashleyhwright) reported
from
Darlington, England
@virginmedia Internet seems to be down on DL3? Any update?
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Stephen Angell
(@swangell) reported
from
Stockton-on-Tees, England
@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
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Chris Lyons
(@oliverpostgate) reported
from
Darlington, England
@sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@virginmedia No, everything is fine thanks, the outage only lasted two hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grody
(@pickled_tinker) reported
@virginmedia Still useless. The physical line appears back, but your VMBIP service is flapping. I a:) still have no connectivity because of and b:) can't even access the router as the 60.x IP of the router doesn't appear to assign until the GRE is up, so have no access. I have to honestly ask
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Judith
(@Judith60166824) reported
@virginmedia Just heard that the broadband will not be fixed at 3pm today. Virgin Media advising fix now 13 Jan! Terrible customer service.
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Danny Brogan
(@Danny_Brogan) reported
@virginmedia I've been on hold for over 30 mins. Is this not something that can be done via Twitter/online? @VodafoneUK were able to do so without issue.
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GRF Lewis
(@GRFLew) reported
@virginmedia if you could contact me and give me a call that would be minimum service please. Otherwise we have no choice but to go get our broadband from a proper company
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Grody
(@pickled_tinker) reported
@virginmedia What business in their right mind would use this? It's a joke of how to route blocks of IP's and the fact the router needs the GRE to be accessed locally. It's a joke. Go speak with @aaisp on how to run a network please.
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Rozelle Wright
(@RozelleWright) reported
@virginmedia our internet is completely down, have tried the online checker which isn’t working. Have also called the phone line which is telling us no issues. What is happening?! Cannot work from home without internet!
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John Stewart
(@wegbergbaby) reported
@virginmedia I’ve rung VM twice yesterday and this morning. The person I spoke to today couldn’t get through to anyone that could help
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Clare Coyne
(@ClareCoyne8) reported
@virginmedia Your engineers have abandoned my very vulnerable parents (80+). Your helplines are completely unhelpful. I’m very worried indeed that they will fall down the stairs rushing to answer their only phone (they had 3). Take action before something awful happens to them.
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Graham R
(@mahharg) reported
@virginmedia I get about investing in your network, products and services (with a pinch of salt). I still think the plus 3.9% which virgin as jumped on is a farce although you are not alone in this. My issue is "RPI". As far as I'm aware every other network is CPI. RPI always higher than CPI.
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Tandino - STAY HOME. PROTECT THE NHS. SAVE LIVES.
(@tandino) reported
Hey @virginmedia it's seemingly impossible for me to get in touch with anyone who can help with an incorrect bill. Can you point me in the right direction of an email address please? I won't use the call centre as I've been outright lied to or hung up on by the last two people.