Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Darlington, Newton Aycliffe and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
TV | |
| Middlesbrough |
Total Blackout |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Hogan
(@MikeHoganPT) reported
@virginmedia This isn't a technical issue with my hardware or even the connection itself, it's the hub. There's a plethora of people with the Hub3 that also experience this issue... All I want is to be able to use this connection to it's fullest...
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David Morton
(@1DaveyMo) reported
@eqdynamics @KateBaucherel @katebevan Just had a Google. Seems Virgin media disable PPTP and L2TP by default. Also seems that they disable access to various VPNs . I suspect that Xav is using a work VPN tho. Only reasons I can think it might cause performance issues on non VPN connections are routing and CPU loading
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mathew baxter
(@mathewbaxter17) reported
@virginmedia WIFI is down for second time this week but neighbours who are on virgin there WIFI is fine. Also speeds when working have dropped form 250mb download to at most 60mb download??
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Bubbletea Bob
(@agrindrod1) reported
@virginmedia Why can't I reach anyone other than a bot that doesn't work at VM? Hiding behind C19 is not an excuse for abysmal cust serv. Intermittent signal causing issues for my kids with online learning and no hope of reaching anyone to sort. Is that what I pay for?
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Carrie Marshall
(@Carrierbag83) reported
@virginmedia Oh I am so bored of these same Tweets and replies......just send someone to fix the clear area fault in KT8.
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Andy Maciver
(@akmaciver) reported
@virginmedia I received a text from that number but it just gave me a link to online support, which again I can’t access without an account number. Is that text number open for chat?
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Anthony Melvin
(@AntMelvin) reported
@virginmedia @Ofcom @CISASUK Postman Pat has just been and there's a letter from Virgin.......nothing to do with my complaint though, it's an advertisement to see if I want a mobile with yourselves! Honestly just laughing now, you're just ***************! #virgin #customerservice #awful
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Sparky ⚡️ BLM
(@sparkkiiro) reported
@virginmedia I'm trying to call you to end my broadband with you but your number brings back a 'not been recognised' tone. How can I cancel today please?
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Jody Medland
(@jodymedland) reported
@virginmedia I could, and have already, but what exactly would that achieve? For instance, I used to be able to log into my account and connect with someone on live chat. Now, it's run by bots, so no answers are available and sessions simply time out. You have a solution for that?
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H☔️
(@Dhbankz) reported
Virgin media is one of the worst internet providers ever