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Virgin Media

Virgin Media outages and service status in Yarm, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Yarm, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 9:55 PM GMT+1.
  • 58% Internet (58%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 8% Phone (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, Middlesbrough, and Billingham.

CityProblem TypeReport Time
Darlington Internet 5 days ago
Stockton-on-Tees Wi-fi 12 days ago
Stockton-on-Tees TV 13 days ago

Nearby cities with recent reports

Darlington

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • Gurudarlington
    Guru Boutique (@Gurudarlington) reported from Darlington, England

    @virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.

  • Johnsonator85
    Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Media, I want to cancel

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.

  • sharon_mulcahy
    sharon mulcahy (@sharon_mulcahy) reported from Thornaby-on-Tees, England

    @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • john_watson_
    𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

  • werbedoyle
    gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

  • cdbarnezy
    CDBarnezy (@cdbarnezy) reported from Middlesbrough, England

    @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

  • Arcamede
    Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

  • jonnydearlove
    Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England

    @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • LouiseBaldock
    Louise Baldock 💙 (@LouiseBaldock) reported from Stockton-on-Tees, England

    2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

  • davedome
    Dave (@davedome) reported from Darlington, England

    @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

  • Core_Legal
    CoreLegal (@Core_Legal) reported from Stockton-on-Tees, England

    Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

  • lenJunier
    *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gyoldsingleman
    oldman (@gyoldsingleman) reported

    @virginmedia How does this help when u want to watch on tv ????

  • KeithT3103
    Keith Tracy (@KeithT3103) reported

    @bmstewart2004 I cancelled my Virgin Media contract at £125, a week of my ignoring their calls I spoke with them and agreed a new contract at £40. Never let it roll over more than one year

  • nocturnallamb
    Tee (@nocturnallamb) reported

    @virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @virginmedia AI should get rolled out once it works. Currently it does not - yet failing robots are used across the industry, eroding the reputation of those giving their customer the finger with it. Want to immediately be the industry leader?

  • sjslfcforever
    Si Smith (@sjslfcforever) reported

    @virginmedia @CliveR39 Any chance you can fix the issue of the football being 30 seconds behind on a so called live game. Thanks in advance

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    Day 23 without our @virginmedia broadband (or phone, or TV) so I’ve celebrated by spending 90 minutes on hold with the “Customer Services” team and responding to the email from the Complaints team telling me that they had fixed my issue (spoiler: they hadn’t). Pathetic!

  • Simon_Gleaden
    Simon J Gleaden (@Simon_Gleaden) reported

    @IainSankey @virginmedia There's no reward for customer loyalty these days. One's reward for staying with the same company for years is to be treated as a mug!

  • HannahJM1806
    HJM (@HannahJM1806) reported

    @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

  • frankieJnr66
    Runningman (@frankieJnr66) reported

    @virginmedia How long has this issue been going on for now as I reported it 4 days ago and people saying it’s been 10 days? You surely can’t be serious!

  • 154PinkChairs
    Hopper (@154PinkChairs) reported

    @COMONSENSEBUL @KeepingWatchUK @virginmedia Go **** yourself you pathetic little ****