Virgin Media outages and service status in Yarm, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Yarm, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 3, 2:32 PM GMT+1.
- Internet (50%)
- Wi-fi (42%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Yarm, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
Internet | 2 days ago |
|
Middlesbrough
|
Wi-fi | 5 days ago |
|
Middlesbrough
|
Wi-fi | 10 days ago |
|
Darlington
|
Internet | 10 days ago |
|
Stockton-on-Tees
|
Internet | 13 days ago |
|
Middlesbrough
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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CDBarnezy (@cdbarnezy) reported from Middlesbrough, England@vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia any chance of speaking to a human regarding my television service
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Stu # Boro Shirts (@Boro_shirts) reported from Billingham, EnglandAnyone else virgin media Internet down billingham?
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, EnglandQuestion?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Dave (@davedome) reported from Darlington, England@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia Is your red button not working again?!?
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Bolas (@JohnBolashello) reported@virginmedia Good morning, many thanks for your help! I didn’t realise I could do that!
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Bob Ross 🐑 (@_malcolmsex) reportedVirgin Media locked in when they heard I was moving Internet off at exactly midnight holy ****
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Simply Norwegian (@simplynorwegian) reported@virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??
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Brian Geekie (@geekiebrian) reported@virginmedia I’m still locked out of my virginmedia account after waiting 15 working days for resolution of this problem
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Brendan (@sabrevan) reported@virginmedia - broadband down for the majority of the time since Wednesday night in KT2 area. “Helpline” says the engineers are looking into the problem. Surely you can give a straight answer. Sky and Vodafone are offering same speeds. Should I move?
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Nicholas Rawlings (@nick_rawlings2) reported@virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.
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louanne smith (@louanne67210968) reported@virginmedia are you having problems in Dh47ln area my internet hub will not connect so we have had no internet this afternoon I’ve tried to reset it with no luck
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Craig (@bricknblock1981) reported@virginmedia Please see my wife’s posts for issues and photos and contact her directly to resolve
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LoobyLou1970 🇬🇧🏴 (@ldp17470) reported@virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff
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Amy Heppingstall (@AmyHeppi) reported@virginmedia absolutely terrible wifi this afternoon this is not the service I’m paying for !!! Really fed up of this