Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yarm, Stockton-on-Tees, England 02/23/2026 14:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Yarm, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Darlington and Newton Aycliffe.

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City Problem Type Report Time
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @Super_Secretary @virginmedia What a right pain. My 3G is crap too.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    The @virginmedia broadband has been crap today!

  • JamesPoole10 James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • swangell Stephen Angell (@swangell) reported from Stockton-on-Tees, England

    @virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

  • oliverpostgate Chris Lyons (@oliverpostgate) reported from Darlington, England

    @sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

  • ashleyhwright Ashley Wright (@ashleyhwright) reported from Darlington, England

    @virginmedia Internet seems to be down on DL3? Any update?

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia broadband down. Seems to happen quite a lot!!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sally35985417 Sally (@Sally35985417) reported

    @virginmedia On multiple occasions I have been informed the Field Team will repair the issues. However there is no Fields person skilled as per your advisor to repair these damages. STOP LYING AND BE HONEST TO YOUR CUSTOMERS WHO PAY YOU. Fraudulent and breaching compliance.

  • larrytheking2 Larry (@larrytheking2) reported

    Oh no - after escaping from the clutches of @virginmedia, they have merged with @O2 and now their customer service is terrible too. Think I may switch to @EE!

  • VijayBalasingh1 Vijay Balasingham (@VijayBalasingh1) reported

    @virginmedia I’m a business customer who has already 3 different account and want to cancel one of them as I sold the business. Secondly I have also got residential account to my house.last tweet was about residential. I need both team assistant. Thanks

  • Sally35985417 Sally (@Sally35985417) reported

    @virginmedia Again your missing the point the complaint was raised early part of 2021. So why was this re-raised. Your systems should reflect accurate information and unfortunately you’ve failed once again

  • richgardner1975 Richard Gardner (@richgardner1975) reported

    @virginmedia my box has been stuck on starting up for 2 days lol. Also have some issue with the website which doesn't except my password and will not except a new one either.....what am I paying for ???

  • PhanTOMMM_UK PhanTOM (@PhanTOMMM_UK) reported

    @virginmedia Just about to try and continue diagnosing things. About to disconnect my extra router and run a speed test on the Virgin Hub 4. Is it worth contacting your support line? I'm on a Gig1 Plan

  • dirgetheundying Connor (@dirgetheundying) reported

    Parcel 'delivered', proof of delivery is a photo of the back garden of our block of flats, parcel got taken by someone before we got home, no humans available to speak to, fobbed off via email. No wonder Virgin Media dropped you guys years ago. Abysmal service. @Hermesparcels

  • alcomatt spiry2sick (@alcomatt) reported

    @virginmedia I have absolutely no idea. I doubt there is a problem at the property ad many other users have reported similar slowdowns in the Croydon area. Some might have not noticed as the network continues to work just at apx 3Mbps instead of anything reasonable (I am at 350M package)

  • Micronet1401 Mike (@Micronet1401) reported

    @wapodavenport I'm sure every Virgin Media customer and British tax payer would be more than happy for Branson to go into space and stay there.

  • KimSJ Kim Spence-Jones 💙 3.5% #UBI #FBPE #FBPPR #FBPA (@KimSJ) reported

    @AllanGPaterson Got rid of our landline years ago. It’s actually part of our Virgin package, but it’s been broken for most of a decade. Not worth fighting the absolutely hostile Virgin Media fault system to get it fixed.