Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia We have rang to cancel & now managing to speak with someone !!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying
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Ste Addison
(@FatAbbott) reported
from
Thornaby-on-Tees, England
@SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@virginmedia need help
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.
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John Blenkinsopp
(@Blenky64) reported
from
Stockton-on-Tees, England
@virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alice (ง'̀-'́)ง
(@space_out_alice) reported
@KojisRevenge @virginmedia That’s awful, my parents used to use virgin media but ended up getting fed up of it cutting out every 5 minutes and sometimes going out for days (one time over Christmas). Their customer service is horrendous (in my area but I’ve heard loads of people elsewhere complain).
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Rohan
(@Rohan90573980) reported
@virginmedia Not yet . Can you cancel this asap please ?
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Z. (MZAce)
(@Real_MZAce) reported
@HMadhan121 Oh 100%, but as if virgin media have any sort of customer relations to where they’d want to do that lmao But the fact its gone down like 30-40 times this past month and a half, and its only increasing in price, I will do something for sure
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Joeb50
(@Joeblfc50) reported
@ctingstrange @virginmedia Is yours still down? Mine has been down all day🤬
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fernesum
(@fernesum) reported
@virginmedia Can someone help me please? I requested to bring original broadband contract with me to my new address recently but I've been given a new contract without my consent. Now I have to pay £150 more for extended 8 months.
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.
(@M4xeddd) reported
.. @virginmedia fix your awful wifi tramps
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becky bonser 🌻🇺🇦 🇬🇧
(@beckybonser1) reported
@evelysns @virginmedia Mines been down for about an hour now. Really pissed off with @virginmedia
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Complete Fitness ltd
(@CompleteFitness) reported
@virginmedia @vmbusinesshelp Well I’ve sent a message with an outline of the issues but I won’t be holding my breath for an acceptable conclusion.
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🌸 Dreamers 🌸
(@DreamersArcadia) reported
@KojisRevenge I'm so ******* sorry, Koji. We have Virgin Media too and they always **** us...
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Stuart Mckenzie
(@mcbhoy50) reported
@virginmedia @OfficialFPL Thank you virgin media EPL might be back but due to your dreadful service in East Bristol no football for us excuse after excuse totally useless service 😒