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Virgin Media

Virgin Media Outage Report in Yarm, Stockton-on-Tees, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, and Darlington.

CityProblem TypeReport Time
Middlesbrough Internet 1 day ago
Stockton-on-Tees Wi-fi 11 days ago
Middlesbrough Total Blackout 11 days ago
Middlesbrough Total Blackout 11 days ago
Middlesbrough TV 13 days ago
Redcar Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

  • NotEnoughTECH
    Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, England

    Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

  • TownsJake
    JAKE (@TownsJake) reported from Darlington, England

    @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

  • werbedoyle
    gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

  • werbedoyle
    gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

  • Arcamede
    Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • Christo72210007
    Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • wicks_michael
    Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

  • chlowilson__
    Chloe (@chlowilson__) reported from Redcar, England

    Virgin media wifi is down again.. surprise, surprise

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • Jim_Gardner_
    Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • StricklandPaula
    PH NQOT (She/her) 💙 (@StricklandPaula) reported from Shildon, England

    Our @virginmedia package - both TV and broadband- has been really poor lately. Totally frustrating 😑

  • TownsJake
    JAKE (@TownsJake) reported from Darlington, England

    @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button not working tonight for sky sports?

  • Lorryolly
    Lorraine Ripley (@Lorryolly) reported from Darlington, England

    @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TotoroRan91
    らん~☆ (@TotoroRan91) reported

    @virginmedia There's a fault in the area, since yesterday! This happens way too often for the price of your service!

  • MyPhoenixFTA
    PhoenixFTA ∆ truly 3.5% 🇪🇺🇩🇪🌍 FBPE (@MyPhoenixFTA) reported

    @virginmedia I don't know anymore where to even start. My complaint letter to @CISASUK is growing with each interaction. Here's an easy one: don't have agents ever directing these words towards a customer "you are lying. You are a liar." What the actual F@+£????

  • Steveo111078
    Steveo (@Steveo111078) reported

    @virginmedia what's up with your mobile data? Connected to 4g full reception yet it's like dial up waiting on pages to load never used to have this problem

  • Sineadk60144380
    Sinead kelly (@Sineadk60144380) reported

    @virginmedia virgin media are cutting my 82 year mother who lives alone phone off. Customer for as long as virgin media has existed. No point ring customer service as they are waste of time and the call backs I am meant to get never happen

  • ElspethThePict
    Elspeth The Pict (@ElspethThePict) reported

    @virginmedia It was a refund of payment in advance as my service has ended.

  • YvonneT2022
    Yvonne T (@YvonneT2022) reported

    @virginmedia I have been a loyal customer for many years. I have a virgin mobile contract, media and broadband. @richardbranson thanks for offering customers broadband that is super fast. #virginmedia #broadband #NeurodiversityCelebrationWeek

  • oxosbase
    john oxley (@oxosbase) reported

    @anthonyalan23 @virginmedia I’m with @virginmedia and never had a problem with buffering. Is there a hardware problem ?

  • JayWratten
    ian rogers (@JayWratten) reported

    @Ballstocancer @virginmedia Full of huge promises @virginmedia they treat customers awful all about money 🙈

  • misselisamartin
    Elisabeth (@misselisamartin) reported

    @virginmedia there's intermittent signal issues in my area, I've followed your steps online to ensure that it isn't my hub. Now I can't connect to the Internet at all. How am I meant to work from home today? This is the 3rd time in two weeks 🥲🥲

  • AnimeJules
    JulesAnime (@AnimeJules) reported

    @DowndetectorUK Virgin Media seems to be down #virginmedia #virginmediadown