Virgin Media Outage Report in Yarm, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yarm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Redcar and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
TV | |
| Redcar |
Internet | |
| Darlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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uosqoᴚ ɯı⊥
(@tim_robson_1980) reported
from
Darlington, England
@virginmedia Absolute joke! After telling them it's not a virgin mobile they said that chat was for faults only and to ring the same premium rate number to speak to someone. Your customer service really is laughable
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Great so it seems to be a day of running on data today as @virginmedia apparently have "broadband issues" AGAIN 🙄
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Spock Thornaby🖖
(@Spock_Thornaby) reported
from
Thornaby-on-Tees, England
@JustJanety @virginmedia I’m gong to cancel them st home and with family for the rubbish attitude.
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James Hadman
(@jimmyhadman) reported
from
Stockton-on-Tees, England
@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂
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Sara
(@HasteukS) reported
from
Stockton-on-Tees, England
@slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!
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Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
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uosqoᴚ ɯı⊥
(@tim_robson_1980) reported
from
Darlington, England
@virginmedia disgusting customer service. On hold for 20 minutes for someone to answer and say they need to transfer me..on hold for a further 28 minutes for someone to answer, ask my name and hang up! Rang back for an automated service to say you're too busy to talk to me 😡
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Paul Haggie
(@ha66ie) reported
from
Yarm, England
@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.
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Amy Irving
(@AmyIrving) reported
from
Egglescliffe, England
Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!
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Chris Blewitt
(@chrisblewitt85) reported
from
Darlington, England
@virginmedia been on hold for 50 minutes waiting to renew to a lesser deal than a new customer can get, online, with the click of a button! Think your customer service needs some Oomph!
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia 2/2 on hold for 30mins to be hung up on when connected. Not a great way to treat your new customers. Regretting opting for your services so far.
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
@virginmedia broadband down again!!!
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Spock Thornaby🖖
(@Spock_Thornaby) reported
from
Thornaby-on-Tees, England
@JustJanety @virginmedia They have been simply rude and unpleasant. We have been good loyal customers since NTL. We are off now. Disgusted,
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Sara
(@HasteukS) reported
from
Stockton-on-Tees, England
@virginmedia Agent has disconnected with no notice, appalling service
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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yule-ie gourinchas 🎄
(@juliegrnchs) reported
hey Twitter, I'm looking for a good internet/broadband service provider. @SkyUK has proven dismally incompetent (we're in a 3-bed 1-floor flat, it won't even reach into the third bedroom) and would prefer a reasonable provider with Fibre. I used to have @virginmedia. recs?
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Phil
(@Phil_ps4_gamer) reported
@virginmedia Quick update... internet down for over an hour now, though re-ran the service status diagnostic test and got the same messages, but this time it let me book an engineer, which i have done for next monday 👍
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Hurley the ledge
(@bradster64) reported
@ChampionMyzter @AEWonTNT Not for me im on virgin media and its not working
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Diego B
(@OjazosDie) reported
@virginmedia Thank u for your reply. Internet is currently working fine, the issue is that what happened last Fri-Mon happens like once every 4-5weeks and it’s a big issue as on weekdays I need a reliable connection to work. Can you please let me know via pvt message how to to email Virgin?
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Paul Antony Keep
(@ZaiyneChristian) reported
@virginmedia Apparently my service is fine on your checker. It's been HORRENDOUS. Absolutely TERRIBLE repeatedly. It's problematic AGAIN as I type this. I've just joined for another 18 months. This is completely unacceptable
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Bulldog SS Electrical
(@BulldogSSE) reported
@virginmedia Hi Im an existing customer and want the new 360 box is this possible
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Luke Porwol
(@porwolluke) reported
The customer service of @eir in a nutshell after 13 years of loyalty: overpriced and service request handling takes three months what should take 2h , so much for loyalty, I guess I should just move to @virginmedia once for all #fail #dissappinted
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Hufpuf
(@Sofpof1) reported
@virginmedia @virginmedia @Ofcom yes, you admitted that you deactivated my phone in error, however it can take 3-5 days to fix, we are at 5 days now & no sign of my phone working again. No area issue. Your staff constantly cut the line when I ask to speak to a manager.
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Kirsty Joseph
(@KirstyJoseph1) reported
@virginmedia Hello, I am still yet to hear back from my complaint and its been over 28 days. Along with this I'm still not getting my SAR. I am not texting your ridiculous service as it does not work, I am also not spending half my afternoon calling again. I want a call back ASAP.
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Jack Potter
(@JackWinstanley) reported
@virginmedia SORT YOUR **** OUT YOU ******* JOKE OF A COMPANY.