Virgin Media outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yarm, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, and Billingham.

City	Problem Type	Report Time
Middlesbrough	Phone	11 hours ago
Middlesbrough	Total Blackout	3 days ago
Middlesbrough	Internet	3 days ago
Middlesbrough	Internet	3 days ago
Middlesbrough	Wi-fi	5 days ago
Stockton-on-Tees	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Roy1986UTB (@roytomo1970_roy) reported 10 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  SimonMorrisonPeacock (@simonmp68) reported 13 minutes ago from Thornaby-on-Tees, England

  @virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help

• 
  Guru Boutique (@Gurudarlington) reported 16 minutes ago from Darlington, England

  @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 23 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Mark Walker (@mark770) reported 24 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 32 minutes ago from Nunthorpe, England

  @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

• 
  Danny Taylor (@DannyTaylorDT) reported 37 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  rachel (@rachsclarke) reported 38 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  Simon Clayton (@SiClayton) reported 38 minutes ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 42 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  Rach Hudson ❤️ (@rachelhudson84) reported 46 minutes ago from Thornaby-on-Tees, England

  @virginmedia TS17 down too

• 
  gary doyle (@werbedoyle) reported 47 minutes ago from Stockton-on-Tees, England

  @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

• 
  Mat⚙ (@NotEnoughTECH) reported 48 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Michael Wicks (@wicks_michael) reported 50 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  Jason N Beck (@beck5ter) reported 50 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

• 
  SimonMorrisonPeacock (@simonmp68) reported 51 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  Terry Chapman or FBH (@TerryFBH) reported 57 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  Gary Nolan (@gaznolan) reported 57 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  Bryan Light (@UKLightCreation) reported 59 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Currie.peter (@Curriepeter1) reported 60 minutes ago from Stockton-on-Tees, England

  @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanna Ayliffe (@joanna_ayliffe) reported 6 minutes ago

  @virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?

• 
  B (@langers777777) reported 7 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt You have to play VM at their own game, I have been with them since the days of telewest. Once your contract comes to an end, cancel, within the 30 day cancellation they’ll call you with a new customer offer, works everytime.

• 
  Harry Ashton (@TheHashton) reported 7 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I regularly threaten to cancel on renewal, instead of paying £80-85+ or whatever they want me to pay I get it for £30ish. I've been doing that for a decade now but it's just annoying if you miss a month or so. Gonna look into Openreach through

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 9 minutes ago

  To @virginmedia- Many thanks to your Technician who came out today following the outage in my area. Although I was back online by this time he checked over all the equipment and settings, and also discovered that the router needed changing-which he did - very polite and efficient man. I don’t use my real name on here for safety and security reasons, but if you want to send me a DM, I will let you know.

• 
  Tom Poole 🇬🇧✳️ (@TheRealTomPoole) reported 10 minutes ago

  @virginmedia - we're trying to cancel your services since the bill has gone up over £80pm. How do I do this, we need to speak to someone in cancellations but I can only get through to sales?

• 
  F I T Z • (@fitzhanhan) reported 12 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Nah, cancel. I’ve done it after being with them for 5 years paid £75+ as I had TVPackage as well. Went with Community Fibre 1Gbps. £27 p/m. No dramas

• 
  Peter mcclurg (@peter_mcclurg) reported 20 minutes ago

  Why are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia

• 
  A.Brown (@_DundeePerfect_) reported 20 minutes ago

  @robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.

• 
  Ian Lythgoe (@IanLythgoe4) reported 21 minutes ago

  Wish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia

• 
  GrandaJoe (@GrandaJoe0224) reported 22 minutes ago

  @Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!