Virgin Media

Virgin Media Outage Report in Egglescliffe, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Egglescliffe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Egglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Egglescliffe, Stockton-on-Tees, England 12/30/2025 03:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Egglescliffe, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomHartlepool Internet
United KingdomHartlepool Internet
United KingdomDarlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Egglescliffe, England

Latest outage, problems and issue reports in Egglescliffe and nearby locations:

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?

  • swangell Stephen Angell (@swangell) reported from Stockton-on-Tees, England

    @virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia broadband down. Seems to happen quite a lot!!

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • HHannahJohnsonn Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    The @virginmedia broadband has been crap today!

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    @virginmedia Ah, so I do have to wait a week to get my broadband service back then! I was tantalisingly close to being able to do my job! Will have to inform my employers I guess!

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia 45 minutes on hold now listening to the horrible music!

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia All sorted, no longer a customer.

  • ashleyhwright Ashley Wright (@ashleyhwright) reported from Darlington, England

    @virginmedia Internet seems to be down on DL3? Any update?

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @Super_Secretary @virginmedia What a right pain. My 3G is crap too.

  • oliverpostgate Chris Lyons (@oliverpostgate) reported from Darlington, England

    @sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    @virginmedia To investigate the problem with my broadband hub.

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

  • stephbreckon Stephanie Breckon (@stephbreckon) reported from Hartlepool, England

    @virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneBristow1 Jane Bristow (@JaneBristow1) reported

    @virginmedia why call me and whilst I’m speaking, hang up? Is your WiFi not working? It’s extremely rude.

  • TokensDeals TokensDeals LLC (@TokensDeals) reported

    @rohan212003 @virginmedia They are a shot service

  • DJ_Unreal DJ Unreal (@DJ_Unreal) reported

    @virginmedia I don't mind the issue taking longer than expected to fix. I DO mind being on an update list and getting no updates. When I queried this I was told "we only send out updates once an issue is fixed". These services keep people earning money. Updating with delays too is vital!

  • LCullumbine Lynn Cullumbine (@LCullumbine) reported

    @virginmedia I have cancelled my service and moved house

  • AndrewArnott Andrew Arnott (@AndrewArnott) reported

    @virginmedia is your internet down in the ml5 / coatbridge area ?

  • AndrewArnott Andrew Arnott (@AndrewArnott) reported

    @virginmedia It's saying no known issues but there is more than me having problems by the looks of it

  • yazij DBYJ_MUA (@yazij) reported

    @VirginMediaIE virgin media worst customer service the worst to resolve issues been on phone to them since morning no resolution

  • AdamSmi19917054 Adam Smith (@AdamSmi19917054) reported

    @virginmedia and incidentally, at about 10am today I was "guaranteed" that an engineer would be out today by 2pm and would fix this issue and that they would come and speak to me when here, it's 4pm and hasn't happened

  • Thq4L DC316 (@Thq4L) reported

    @virginmedia how comes it has taken nearly 24 hours to resume service?

  • rubydustx Rykyuby Dust (@rubydustx) reported

    @virginmedia Well lately even though it says 4 bars of internet its been refusing to work and since when were you an online only service? No wonder you get awful reviews