Virgin Media

Virgin Media Outage Report in Egglescliffe, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Egglescliffe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Egglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Egglescliffe, Stockton-on-Tees, England 02/28/2026 19:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Egglescliffe, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool and Newton Aycliffe.

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City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Total Blackout
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Egglescliffe, England

Latest outage, problems and issue reports in Egglescliffe and nearby locations:

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • KatyL1981 Katy (@KatyL1981) reported from Darlington, England

    Virgin media down again!! #FFS #virginmedia

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • stephbreckon Stephanie Breckon (@stephbreckon) reported from Hartlepool, England

    @virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia All sorted, no longer a customer.

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • swangell Stephen Angell (@swangell) reported from Stockton-on-Tees, England

    @virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @Super_Secretary @virginmedia What a right pain. My 3G is crap too.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia broadband down. Seems to happen quite a lot!!

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

  • wilsopw pete wilson (@wilsopw) reported from Stockton-on-Tees, England

    @virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!

  • mattbun Matt Bunnell (@mattbun) reported from Darlington, England

    @stompweb @virginmedia I have exactly the same issue in DL1.

  • HHannahJohnsonn Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    The @virginmedia broadband has been crap today!

  • KatieDouglas93 𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Humphreybob Bob Humphrey (@Humphreybob) reported

    @virginmedia Back to square one then.. Have you actually tried this when your broadband is working but you want to request a proactive replacement request as opposed to an outage. Don't worry, I wait for it to fail then the system will let me...

  • premieral premieral (@premieral) reported

    @CraftClaire81 @pedalsingh @virginmedia Exactly the same here, and always the same stupid response have you checked the status in your area! Having never received anything like not even a quarter of the speed they charge for I agree they are a joke. Move to a provider with less bragged about but more honest speeds

  • IK11A17 Imran khan (@IK11A17) reported

    @virginmedia I do have a genuine reason. I cant get a signal at top floor were my office is was able to at one point then suddenly no. Even when I mo e router closer still no joy. I pay for a service e that I'm not getting if I was asking for mo ey off or something

  • rwfc236 Howard Freeman (@rwfc236) reported

    @virginmedia still nothing from virgin. No call no help. It’s a week now and nothing (except of course they took their payment). I cannot hold on the phone for an hour again to be told someone will call me. Enough is enough I am basically being told they do not want me to stay

  • madmuddy Mudassar Malik (@madmuddy) reported

    @virginmedia I’m not accepting this delay ! I need a resolution not just an apology

  • tj_sahota Tj Sahota (@tj_sahota) reported

    @virginmedia This is the number we've rang over 20 - 30 times, yet nothing has been resolved... Would you kindly provide me with the number for level 3 team (or whoever is above level 2 team) as the customer service agents will not let you speak to anyone outside of their level 2 team.

  • KBEX999 K999🩺📸👁🎥👨🏼‍🍳🛒 (@KBEX999) reported

    @virginmedia Well I have a complaints number and a response. But as indicated it paid no attention to my actual complaint. I was told my price would not rise when called during the pre price rise ability to leave. Then when the rise happened I called again to be told period to leave expired.

  • BaylisKatie Katie Baylis (@BaylisKatie) reported

    @BTGroup after a horrific experience with Virgin Media I had high hopes of joining BT. Never been messed around so much by a company that you try to give business to! Not a way to treat customers

  • Rhi2009 Rhi (@Rhi2009) reported

    @virginmedia Hi i haven't been calling for any help

  • premieral premieral (@premieral) reported

    @virginmedia No outage just poor service selling speeds you can't offer