Virgin Media Outage Report in Newton Aycliffe, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Billingham, Stockton-on-Tees, Darlington and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Total Blackout | |
| Stockton-on-Tees |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia I thought sky was bad...well I’m about to go back to them
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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Hayley Jenkins
(@HayleyJenkins21) reported
from
Darlington, England
@virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!
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Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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Dancebrack1
(@BrendaMullen) reported
from
Darlington, England
@virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Theo
(@eExertion) reported
@virginmedia The service status comes up with the error message 'Sorry, we can't run a test on your services right now' attached in previous tweet. Other devices and browsers do the exact same, no upload speed. It's 100% your end. I have restarted hub 3 times. Area is Tunbridge Wells, TN2.
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Iesha
(@eshybaby) reported
@virginmedia When my internet is down I'm unable to use my phone also as I can't use wi-fi calling
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David Bate
(@dbate_bate) reported
@virginmedia Tried all day without success. It seems your entire useless network is down as we can’t get any customer service for 5 days now while you continue to bill us
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mark bravington
(@Markavfc1979) reported
@virginmedia Sorry to late left your poor organisation and gone to sky digital as I get alot more included for my money ,more tv channel better picture quality good customer service bb speed may be slower but not a 1 connection issue normal 3-4 a week with virgin media
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CPFC_Fin
(@FinPalfreyman) reported
@zuffle @O2 @virginmedia ben think your the problem
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Denise
(@The_cakebank) reported
@craig_cw73 @virginmedia I’m guessing not many. If I clicked on the o2 customer on the app it took me though to a wing on page. Clicked on the virgin media and can’t get on at all.
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alan boiardi
(@tvrski) reported
@virginmedia This is a joke , got no chance of getting tickets at an affordable price. Why offer a service you can't deliver 6 hours still no access.
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Kaizoko3413
(@kaizoko3413) reported
@kopijunkie @virginmedia I usually answer and just troll them until they hang up lol
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Clarky
(@ClarkySpurs) reported
@virginmedia Hey - I’ve tried to call your help team today but they say they can’t as their is a ‘system downtime’ is this true?! We’ve had issues all week and can’t get anyone to help from Virgin.
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Kingshuk
(@Kingshuk74) reported
@virginmedia ….the broadband has been down since 11pm last night. Cannot get through to anyone in customer service to book an engineer visit. When I did, the earliest appointment I got was Next Tuesday. This service isn’t worth £147 a month.