Virgin Media

Virgin Media Outage Report in Newton Aycliffe, County Durham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newton Aycliffe, County Durham, England 08/07/2025 04:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Billingham, Newton Aycliffe, Stockton-on-Tees and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Internet
United KingdomBillingham Internet
United KingdomNewton Aycliffe Wi-fi
United KingdomDarlington Internet
United KingdomNewton Aycliffe Wi-fi
United KingdomBillingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • C4SPAR_ C4SP4R (@C4SPAR_) reported from Sunderland Bridge, England

    @davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia who have I got to screw to get through to cancel my contract with you?

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

  • jonnydearlove Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England

    @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service

  • ryderboy24 Paul Ryder (@ryderboy24) reported from Hart, England

    @virginmedia any reason why my broadband is so slow and my bill is so expensive

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • m_arthur1 mick arthur (@m_arthur1) reported from Stockton-on-Tees, England

    @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

  • kara44234 KaraS4234 (@kara44234) reported from Durham, England

    @virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    40 mins on the phone to @virginmedia on hold listening to poor music ....have you thought of recruiting some staff? Plenty of people would love a job at the moment...mad way to run a business

  • smarshallphoto ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England

    @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

  • ConnorMather Connor Mather (@ConnorMather) reported from Sunderland Bridge, England

    @virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake

  • JaysonGurney Jayson Gurney (@JaysonGurney) reported from Darlington, England

    @Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

  • kara44234 KaraS4234 (@kara44234) reported from Durham, England

    @virginmedia What else would you expect when you have been offered a service you don't get

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Harryafc Harry (@Harryafc) reported

    the @virginmedia circus is back!! So my service was **** so they send me a booster, should be £5 but its FREE! I'm privilaged! They then charge me delivery which is more than the booster itself! SHAMBLES OUTFIT! #stayawayfromvirgin #chooseBT #chooseSky

  • jayrocks_666 Jay (@jayrocks_666) reported

    @virginmedia Hi registered an account can't login, phone numerous times you IT supposed to look at. Phoned again today you reset my password asks me to verify my email and to complete my profile no information to complete as a blank page. Try logging in and says an issue your side

  • dohkell Brown. (@dohkell) reported

    @virginmedia If you say so, but intermittent service is bad. By the time a customer gets to speak with an operator they are often met with nonsensical solutions from foreign personnel who actually don't have a virgin media service. Never mind, no point in replying, I just want it out there

  • claaarkkkeeeeey Dan C (@claaarkkkeeeeey) reported

    @virginmedia It just says loading and brings me to your Home Screen, I’ve got good signal and still nothing?

  • LissyRaine LissyRaine (@LissyRaine) reported

    As a heads up guys NEVER go with @virginmedia. They have been harassing us for money even after canceling our services 3 months ago. We have had 13 calls to get this sorted and been told 3 times it's been sorted only then to get further threatening emails about unpaid bills.

  • simondmarshall Simon Marshall (@simondmarshall) reported

    @virginmedia Do you think it’s fair that virgin doesn’t secure its broadband on my street so that it is liable to interruption but still charges the customer?

  • baingraeme Graeme (@baingraeme) reported

    @virginmedia Logged a complaint directly with Virgin Media's CEO 6 weeks ago. The matter still remains unresolved. You are an absolute nightmare to try and contact to progress anything. Ref C-220422869.

  • CLangley16 Chris Langley (@CLangley16) reported

    @virginmedia That's the problem I ain't Paying for it when you guys get around £160 plus off me a Month!!!

  • simondmarshall Simon Marshall (@simondmarshall) reported

    @virginmedia If virgin doesn’t intend to fix this, just say that.

  • rachkeita Rachel Williamson (@rachkeita) reported

    @virginmedia Hi I’ve set up an account with you but received no email communication, and have a router I need to send back but have been given no details of how to do this. Please can you help?