Virgin Media Outage Report in Ingleby Barwick, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ingleby Barwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ingleby Barwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ingleby Barwick, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Newton Aycliffe, Darlington, Redcar and Billingham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ingleby Barwick, England
Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:
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Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England
Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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Katy (@KatyL1981) reported from Darlington, England
Virgin media down again!! #FFS #virginmedia
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Tori Gill (@Tweeter_Tori) reported from Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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Bryan Light (@UKLightCreation) reported from Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Bryan Light (@UKLightCreation) reported from Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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Matt Bunnell (@mattbun) reported from Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
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Bryan Light (@UKLightCreation) reported from Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Just Gill (@Formally_Gill) reported from New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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Tim Pegden (@timypeg) reported from Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Richard Baker (@richarddbaker) reported from Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
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Tori Gill (@Tweeter_Tori) reported from Darlington, England
The @virginmedia broadband has been crap today!
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pete wilson (@wilsopw) reported from Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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Emrah (@Emrah48974877) reported from Redcar, England
@virginmedia Internet down in ts10 area
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Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England
not even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Bryan Light (@UKLightCreation) reported from Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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Andy Clarke (@AndyClarke5) reported from Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Andrew Dallin. (@adallin) reported from Darlington, England
@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Shoemaker (@Michael04852028) reported
@virginmedia you offer the faster internet, but Jesus Christ I want change service, not available online. I have to spend 1hr+ ringing you, speaking to multiple advisors who tell tell me they need to transfer me elsewhere whilst forcing me to listen jittery hold music. #FFS
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david curtis (@djcafc) reported
@virginmedia Would be great if we got somewhere near the broadband speed i pay for!!!! Got a son home from uni struggles with zoom calls and has no chance gaming. Numerous calls to virgin waste of time.... rubbish service😡😡
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Daniel (@drj66b) reported
@virginmedia It’s only one week I’m trying to contact you, every day few calls. Nice to see how you treat your customers. Is it any place i can show people how good service you provide, and leave my feedback and “recommended” you?
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Tonya Watts (@tonyamwatts) reported
@She_Persisted4 I live in Galway (so may be different more rurally)& have virgin media broadband, its been perfect.Both myself & partner on comp WiFi all day, meetings back to back, both using phones etc and perfect signal. In past year only 1 service interruption & resolved in less than 2 hours
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samantha simson (@sam_simson) reported
@virginmedia Can you advise how existing customers are meant to contact you? I have never known a company with such poor customer service! No email address, no online chat and days on the phone for sometimes up to an hour with no response! There is no other company like it!
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Kate Crisp (@kec1964) reported
@virginmedia hi can you advise how I can get help for my elderly neighbour. She badly needs a new TiVo as hers isn’t recording properly. She’s tried many times to get through to 150 and hasn’t been successful. I know you can’t discuss with me but I’d like to help her get sorted
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Alan Smith (@CllrAl) reported
@virginmedia So if your phone service is not working properly what am I supposed to do. Keep wasting an hour for you to just hang up without answering. If you can enable a contract online you can cancel it.
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Jason Manninjg (@JasonManninjg) reported
@virginmedia Outstanding complaint about poor broadband. Also a new issue of one days notice before our bill nearly being doubled. Cut off after waiting for an hour or so.
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lesley osborne (@lesleym7157) reported
@virginmedia 55 Minutes on hold to cancel and you’re system has hung up on me !
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Siân 🏴 (@sianijames) reported
@natalieowen2924 @Camclarky @virginmedia Agree. Shocking customer service. They said it’s cos of the pandemic when I rang last week to argue about the doubling of my bill. I said it’s not a new thing that it’s impossible to get through on the phone.