Virgin Media Outage Report in Ingleby Barwick, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ingleby Barwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ingleby Barwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ingleby Barwick, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Billingham, Stockton-on-Tees, Guisborough, Darlington and Newton Aycliffe.
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Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ingleby Barwick, England
Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:
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Lisa Harvey (@lumpss) reported from Billingham, England
Virgin media down 😡
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wayne burnett (@wanaldinho) reported from Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
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David Sanderson (@borolad1965) reported from Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
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Drake (@LiamMDrake) reported from Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Holgate69 (@Holgate69) reported from Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Jay rix (@shreklandpony84) reported from Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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˥ ∀ W (@bettercallmal) reported from Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Just me in it (@Cannygang4) reported from Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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|Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Kate Baucherel (@KateBaucherel) reported from Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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rachel clarke (@rachsclarke) reported from Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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James Willson (@theJamesWillson) reported from Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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Ami (@ami9463) reported from Egglescliffe, England
@virginmedia I need help!!!!
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Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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rachy roo roo (@rachyrooroo1) reported from Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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Just me in it (@Cannygang4) reported from Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England
@virginmedia yet again virgin media is down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@Mikeb20012) reported
@DilekFridaKahlo @virginmedia I've only been a customer since Feb this year and I am astounded how difficult it is to get things resolved. I have no issues with things going wrong, as long as they are corrected. But every channel of communication is so difficult and unhelpful!
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Susan (@SeaNetScribe) reported
@virginmedia Not even mentioning the poor reception in my area and the outages
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Blood Eagle | FB.GG Partner | Wraith Partner (@BloodEagleOFC) reported
@virginmedia no i get that. but handy for whilst im working. The time isn't the issue of them responding. Its more that whats being said. Its not the operators fault. More company policy id say
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Russ mills (@russmills980) reported
@virginmedia Nope, the issue is still showing as current
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Tom Pinnock (@tom_pinnock54) reported
@virginmedia Yes. In the first tweet it says that I spoke to a customer service agent. However, the refund is now concern number 2 due to VM telling credit agencies that I missed a payment (which I didn't, and actually paid twice). Which to me is worse - and also just wrong.
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Robin knight (@Throbbin1) reported
@virginmedia Yes I’ve tried everything, this has been ongoing for around 6 months now, the connect app is very slow to navigate also
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saj (@saj__azim) reported
somebody at @virginmedia might take notice if you don't ask you don't get customer is 👑 obv some reason like licensing asking for a friend
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Tracy K (@tracyk807) reported
@virginmedia Hi. Is there an issue in the RH2 area? My tivo box is flashing red and all steps don't seem to reconnect. Having issues with mobile phone too so can't access the myvirgin app to check for issues
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Gary Sparrow (@supernaut1969) reported
@virginmedia Yes. Many times. However the poor service continues. We've given up.
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Robot Monkey (@BeppoMonkeyBoy) reported
@virginmedia I’m also guessing we are ignoring the fact that one account was able to amend another without authorization, and the agreement from the old account holder to terminate was not honored, even after asking for clarification? Like I said awful customer experience.