Virgin Media Outage Report in Ingleby Barwick, Stockton-on-Tees, England

Problems in the last 24 hours in Ingleby Barwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ingleby Barwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Ingleby Barwick, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Stockton-on-Tees, Redcar, and Darlington.

City	Problem Type	Report Time
Hartlepool	Wi-fi	10 hours ago
Middlesbrough	Internet	1 day ago
Stockton-on-Tees	Wi-fi	11 days ago
Middlesbrough	Total Blackout	11 days ago
Middlesbrough	Total Blackout	12 days ago
Middlesbrough	TV	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ingleby Barwick, England

Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:

• 
  Peter Snowdon (@petersnowdon) reported 7 minutes ago from Darlington, England

  40 mins on the phone to @virginmedia on hold listening to poor music ....have you thought of recruiting some staff? Plenty of people would love a job at the moment...mad way to run a business

• 
  Marc J (@Johnsonator85) reported 13 minutes ago from Stockton-on-Tees, England

  @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

• 
  Marc J (@Johnsonator85) reported 14 minutes ago from Stockton-on-Tees, England

  @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

• 
  *** Junier (@lenJunier) reported 16 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  Bryan Light (@UKLightCreation) reported 23 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Just Gill (@Formally_Gill) reported 31 minutes ago from New Marske, England

  @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

• 
  Daniel Hill (@DanielHill21) reported 35 minutes ago from Stockton-on-Tees, England

  @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

• 
  Peter Snowdon (@petersnowdon) reported 36 minutes ago from Darlington, England

  Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

• 
  Robert-Andrew Tamkin (@RobertTamkin94) reported 39 minutes ago from Stockton-on-Tees, England

  @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

• 
  Daniel Hill (@DanielHill21) reported 42 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

• 
  Bradley Staunch (@BradleyStaunch) reported 44 minutes ago from Hartlepool, England

  Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

• 
  Marc J (@Johnsonator85) reported 44 minutes ago from Stockton-on-Tees, England

  @virginmedia who have I got to screw to get through to cancel my contract with you?

• 
  mick arthur (@m_arthur1) reported 45 minutes ago from Stockton-on-Tees, England

  @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 45 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

• 
  Just Gill (@Formally_Gill) reported 46 minutes ago from Redcar, England

  @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

• 
  Bryan Light (@UKLightCreation) reported 46 minutes ago from Redcar, England

  @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

• 
  Marc J (@Johnsonator85) reported 48 minutes ago from Stockton-on-Tees, England

  @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

• 
  Michael White (@147mick) reported 50 minutes ago from Hartlepool, England

  @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

• 
  Jayson Gurney (@JaysonGurney) reported 51 minutes ago from Darlington, England

  @Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse

• 
  rachel (@rachsclarke) reported 57 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morvarid (@Morvaridp) reported 3 minutes ago from Chigwell, England

  @virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!

• 
  🐇Megan🐰 (@MeganJuliaaa_) reported 5 minutes ago

  @virginmedia great, it says going to be down for the whole day.. now i’m going to have to use my 4G which is going to cost a fortune

• 
  Goat (@Babyootang) reported 7 minutes ago

  @virginmedia No! They lied and said I phoned and cancelled the installation - obviously I did not and I asked for a recording of the alleged phone call which still has not materialised! Engineer came out 22nd March and said no problem to install at property but still no installation!

• 
  Goat (@Babyootang) reported 9 minutes ago

  @virginmedia I called that number and it is just a customer service operator who I had to explain everything again to be put through to pre installs and I have to repeat everything again! They are not helping at all-this is the team that lied to us only yesterday!

• 
  Claire Bernard (@ClaireBernard17) reported 9 minutes ago

  @virginmedia where is the web form in the contact us part of the website? I want to make a complaint in writing about the unfairness of the early cancellation fee. I shall also contact the Ombudsman.

• 
  Nineteen79 (@Nineteen791) reported 14 minutes ago

  @virginmedia It's been like this for days. Neighbours say no one has come to fix this

• 
  Andrew (@a_j_woodford) reported 14 minutes ago

  @virginmedia please can you give me a number to cancel my order at pre-installation stage. Thank you

• 
  Caroline Armstrong (@Carolin05779734) reported 16 minutes ago

  @virginmedia Yes I have done that. I would like an engineer to come and look at it because tech support only has one response which is factory reset. I was told its against your protocol to send someone when they can do it over the phone. But they can't because it still doesn't work

• 
  Sophie Stevenson (@sophiestevox) reported 18 minutes ago

  @virginmedia Yes we have but why does it keep saying the service is down in my area when other people’s in my area are working fine

• 
  🐇Megan🐰 (@MeganJuliaaa_) reported 18 minutes ago

  @virginmedia how long do you think it will take to be repaired? it’s been patchy for a while before it completely went down as well