Virgin Media Outage Report in Ingleby Barwick, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ingleby Barwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ingleby Barwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ingleby Barwick, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, Middlesbrough, Hartlepool and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
TV | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Hartlepool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ingleby Barwick, England
Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia how can I cancel my contract? Unable to get through via phone.
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Daniel Hill
(@DanielHill21) reported
from
Middlesbrough, England
@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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*** Junier
(@lenJunier) reported
from
Middlesbrough, England
@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Big Al 71
(@AllanSummers3) reported
@virginmedia Service status still showing the fault should be fixed by 10am this morning but to have no services for over 24hrs is not acceptable.
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Nicky Simms
(@nicolasimms) reported
@virginmedia No they haven’t. They have told me I have to call. I have been unable to log a complaint-I have tried at least 7times to submit the complaint form&every time it fails
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stuart powell
(@stueepowell) reported
@virginmedia Hi, what further steps can I take when I’ve been told a “manager” will call me back and hasn’t, twice-the level of customer service boggles the mind here-I’ve been cut off for an error at your end!
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stuart powell
(@stueepowell) reported
@virginmedia I tried that both times and was advised they were in meetings. Is this honestly how you advise an obviously exasperated customer? Could you not pass my details to someone to call today-I start work in 10 mins so can’t hold for the usual hour?
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Katie Curran
(@KatieJane1974) reported
@virginmedia No new hub. I feel I’ve made the wrong choice. Faster broadband in fewer rooms. Would a new hub help or do I need the boosters too? Thanks
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Irene Revie
(@pinkeurogirl) reported
@virginmedia What option do I choose when calling 150 to address this issue? I’ve tried many times but never get to speak to anyone
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🦇🦇Raúl Franco🦇🦇
(@franraul10) reported
@virginmedia what is wrong with your customer service? It's ridiculous from start to finish it's been a nightmare. From the beginning I never got the referral discount, the engineer did not put the phone line where I needed it but he offered me pirate TV to watch football 👇
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Sarah Pie 🌻🌻
(@craftysarahp) reported
@virginmedia please cancel my engineer appointment tomorrow try to cancel in my virgin media account no appointment - your online bot said call but just holding please help thanks
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Wardy
(@adam_ward2) reported
@virginmedia You could try answering the phone when I call for support instead of me having to wait for 20mins before speaking to someone who doesn't know how to solve the issue.. Not great considering you have me over a barrel for my monthly payments
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Ashley
(@ash_x_123) reported
@virginmedia Having trouble using the number ending 1111, is there a different number I can use to book an appointment with an engineer?