Virgin Media Outage Report in Ingleby Barwick, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ingleby Barwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ingleby Barwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ingleby Barwick, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
||
| Stockton-on-Tees |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Darlington |
TV | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ingleby Barwick, England
Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian
(@sebbiechu) reported
@DanBassrunner @virginmedia I would say 3 days it will take them to resolve the issues if there is one. Make sure you sign up to get compensated.
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Maddie Jade 🐏
(@maddiejade_02) reported
@virginmedia I think the issue has resolved itself
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RunaChallenge
(@DanBassrunner) reported
@virginmedia when are we going to be back ONLINE??? SE17 Internet down for 24hrs now 😡
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Ellie Lambert
(@Digital_Ellie) reported
@virginmedia It's S6 2WH. It has reconnected now but six times this week it has cut out, and on three occasions I was on work conference calls. What is causing this issue and will you be resolving it?
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Louis Hervik
(@louisnorway) reported
@virginmedia why is my latest bill the exact same as normal even though your service was down for a few days last month? Your customer care is appalling.
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Sarah-Jayne
(@sarahjcreative) reported
@virginmedia hello, It seems to be residential for me - I can access Some Wix sites, some not - so is not purely WIX sites. Someone has posted a NON-wix sites in the forum. Many people in North London, but others also now saying it's an issue. Please view the forum link in my original post.
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Louis George Barker
(@lougeobar) reported
@virginmedia Wi-Fi down since yesterday, seriously impacting my WFH abilities and significantly disrupting my day to day activities/plans. After calling 3 times and hearing the same automated message about the team working on the issue in SE17, my patience is wearing thin!
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Luke
(@luke15212) reported
Virgin media down?
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C
(@C25990098) reported
@virginmedia There is no active service.
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Gowervannika
(@ninickrees) reported
@virginmedia Why is my 5G contract phone rarely achieving even a 3G signal of late. Genuine question - what am I paying for?