Virgin Media

Virgin Media Outage Report in Ingleby Barwick, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ingleby Barwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ingleby Barwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ingleby Barwick, Stockton-on-Tees, England 02/19/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ingleby Barwick, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Hartlepool, Stockton-on-Tees and Newton Aycliffe.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomDarlington TV

Community Discussion

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Virgin Media Issues Reports Near Ingleby Barwick, England

Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:

  • HayleyJenkins21 Hayley Jenkins (@HayleyJenkins21) reported from Darlington, England

    @virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @virginmedia come on guys internet still not working in Middlesbrough

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Tried this, 3 days to reply per message. Pathetic really, good customer service could compensate for poor phone service but I don’t get either. I get the VM sim for free with my package, I’d rather pay an extra £20 a month elsewhere to make sure I don’t miss important calls

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • BrendaMullen Dancebrack1 (@BrendaMullen) reported from Darlington, England

    @virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable

  • Bradley_19_ Bradley Osborne (@Bradley_19_) reported from Hartlepool, England

    @RunnerVi @virginmedia Use their email/live support found on their website.

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VexahGG @VexahGG (@VexahGG) reported

    @virginmedia Yeh there is an outage but I've had it for 4-5 days now when do u wanna fix it?

  • serpvnt cloud (@serpvnt) reported

    @virginmedia your wifi sucks x

  • EddyTrstena Eddy Trstena (@EddyTrstena) reported

    @virginmedia has the worst customer service around. Literally had someone just hang up on me because I didn’t want to be transferred for the 4th time.

  • seansmi3214635 sean smith (@seansmi3214635) reported from Wisbech, England

    @virginmedia Further to yesterday message I still have the same problem & have been unable to speak to an adviser. Usual trouble shooting hasn't worked

  • poman3000 Poman (@poman3000) reported

    @virginmedia What service status page

  • MrTrainz MrNoobz (@MrTrainz) reported

    @virginmedia So it seems as though there are problems with my Broadband and TV

  • EddyTrstena Eddy Trstena (@EddyTrstena) reported

    @virginmedia I’ve used them and they don’t work nor help.

  • PMusgrove62 PeteMusgrove62 ChartB4TheHorse (@PMusgrove62) reported

    @pip_raider So...today, Virgin Media is screwed? Sorry, couldn't resist, as tasteless as it is :) They could change their name to... We have two service providers here, and both suck.

  • Keitheeboi Keithy Boy (@Keitheeboi) reported

    @virginmedia May add.... When I initially phoned to reaply to virgin media from talktalk I distinctly asked for phone line with customer services

  • memahaca carole jefferys (@memahaca) reported

    @virginmedia 8 hrs + trying to resolve VPN with Gadget Rescue. Obliged to start contract at cost of £20 +£5 for 6 mths thereafter to get them to even look at prob. Problem not resolved by GR. company IT confirm -and GR confirm - replacement hub advised Virgin refusing to provide this.