Virgin Media

Virgin Media Outage Report in Guisborough, Redcar and Cleveland, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Guisborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guisborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Guisborough, Redcar and Cleveland, England 10/08/2025 17:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guisborough, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, Hartlepool, Saltburn-by-the-Sea and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomRedcar Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Guisborough, England

Latest outage, problems and issue reports in Guisborough and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.

  • wywilko Wendy Wilkinson (@wywilko) reported from Loftus, England

    @virginmedia Morning my partner needs help with sorting out money owed to him as he recommended his son to get virgin media installed he has now been told there is no record of this even though several conversations have taken place can we raise to next level very frustrating 😞

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.

  • FatAbbott Ste Addison (@FatAbbott) reported from Thornaby-on-Tees, England

    @SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @virginmedia need help

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail

  • Blenky64 John Blenkinsopp (@Blenky64) reported from Stockton-on-Tees, England

    @virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JessAlderwick Jess Alderwick (@JessAlderwick) reported

    @virginmedia Well. An engineer arrived Friday. Lovely lady too. She found our actual cable ( other guy was trying to use an old neighbours one that was dead) she booked in someone on 24 hour total loss to get it rectified today but no one showed?! Great service. Again. NOT.

  • CalderReece Reece Calder (@CalderReece) reported

    @virginmedia It has been over 30 hours now. Shall I just wait or do you think there might be a problem?

  • Soze1172 Michelle Rulton (@Soze1172) reported

    @virginmedia It used to be called the "children's fun" package. It contains nickelodeon and carton network

  • lukejolyon Luke Jolyon (@lukejolyon) reported

    @virginmedia Apparently a problem affecting “between 50-80 people” so I guess that’s just my road or immediate area in north London.

  • JustLangy Gabriel Anthony (@JustLangy) reported

    @TwitchPBG @virginmedia Yikes!! Yeah they need to fix that

  • brightcxltd BrightCX LTD (@brightcxltd) reported

    @virginmedia total loss of service in our area again - second time in less than 2 weeks. Not good! At least the outage today is during the weekend so not impacted work! 🥺

  • janegidman1 jane gidman 💙 (@janegidman1) reported

    @virginmedia COMPLAINT finally received replacement TiVo box I had to battle for to find it’s faulty. I’m told a replacement can’t be sent out and I have to go through the painful charade of an engineer visit. The engineer ‘may’ have a fit for purpose box with them. Just rubbish.

  • whiskywhisky7 Tim (@whiskywhisky7) reported

    @virginmedia That they were going to call me, surprise, surprise, nothing. This really is getting beyond a joke. PLEASE HELP !!

  • caseewilson casee wilson (@caseewilson) reported

    @virginmedia Thank you for your help. Mum has received her first phone call in several days - firstly from yourselves to resolve the issue, then from a family friend to check the line and it all seems to be working again now. She is assured that it will not be disconnected until the 24th.

  • iiattiicusii IIATTIICUSII (@iiattiicusii) reported

    @virginmedia any reason why I’m paying for M500 and only get 40mb and it’s constantly fluctuating up and down?