Virgin Media Outage Report in Guisborough, Redcar and Cleveland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Guisborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guisborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Guisborough, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Middlesbrough, Saltburn-by-the-Sea, Redcar, Billingham and Guisborough.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Guisborough, England
Latest outage, problems and issue reports in Guisborough and nearby locations:
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England
@virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England
Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
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Michael Wicks (@wicks_michael) reported from Middlesbrough, England
@virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England
@virginmedia Media, I want to cancel
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England
@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Adam Cree (@Arcamede) reported from Redcar, England
@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England
@virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England
@virginmedia why is the red button for the football not working? #virginmedia
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rachel (@rachsclarke) reported from Middlesbrough, England
@virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer
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Rach Hudson ❤️ (@rachelhudson84) reported from Thornaby-on-Tees, England
@virginmedia TS17 down too
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CDBarnezy (@cdbarnezy) reported from Middlesbrough, England
@vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.
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Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England
@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
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sharon mulcahy (@sharon_mulcahy) reported from Thornaby-on-Tees, England
@virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!
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You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England
@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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Chloe (@chlowilson__) reported from Redcar, England
Virgin media wifi is down again.. surprise, surprise
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RACHEL BULLOCK (@RBullockITV) reported from Eaglescliffe, England
Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England
@virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England
@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England
@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs R (@KateRenton) reported from Merton, England
@virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.
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Andrew Rogoff (@andrewrogoff) reported from Richmond, England
@virginmedia Yes, it was listed there but the 1st page in my account said there were no known issues. Come on, I think you know exactly what the problems are with your rubbish status updates.
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Eddie Collins (@EddieCo09311525) reported from Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Clare Taylor (@clareypoos) reported from Sompting, England
@virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England
@virginmedia how do I cancel a technician appoitment tomorrow
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toewad1 (@toewad1) reported from Salford, England
@virginmedia I have not lost any service, the service you give is garbage, the router is the biggest pile of cheap shite going, the chipset is what the problem is wow 500 mbps what is the point if you supply a £1.00 cheap badly made piece of shite router with a faulty chipset, 👹👹👹
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England
Trying to get through to @virginmedia is so pre 1990 !! I just want to talk to a Damn human !!
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marcella (@0_marcella) reported from Dundee, Scotland
@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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Dr Victoria Silverwood (@SilverwoodVS) reported from Cardiff, Wales
@JackoGaz @virginmedia It’s down over the whole city. I broke it out of sheer frustration watching that drivel and spent the third period cooking vegetables rather than continue watching. That’s how serious it was 🥬🥒🥕🥦
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Martín Pane 🐦 (@martinTayx) reported from Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈