Virgin Media

Virgin Media Outage Report in Guisborough, Redcar and Cleveland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Guisborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guisborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Guisborough, Redcar and Cleveland, England 10/30/2025 04:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Guisborough, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Guisborough, England

Latest outage, problems and issue reports in Guisborough and nearby locations:

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

  • Bradley_19_ Bradley Osborne (@Bradley_19_) reported from Hartlepool, England

    @RunnerVi @virginmedia Use their email/live support found on their website.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @virginmedia come on guys internet still not working in Middlesbrough

  • shreklandpony84 Jay rix (@shreklandpony84) reported from Billingham, England

    @virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jjhrichardson J-J Richardson (@jjhrichardson) reported

    @virginmedia We have tried repeatedly to speak with someone about a Virginmedia connection that we may or may not have, including the CEO. Why has no one bothered to reply or contact us to discuss? This is appalling customer service that we would like rectified ASAP.

  • McGregor93 Greg (@McGregor93) reported

    @russell_vine @geddy7777 Could be a problem with virgin media bt sport 1hd and 2hd just are shite

  • NY_JN JN (@NY_JN) reported

    @virginmedia Main issue is regret of signing up with Virgin... never seem to have an issue taking the payments but any level of service is beyond them. Only took a day for you to reply to this

  • Hebezak Michael John Collier (@Hebezak) reported

    @virginmedia But, seeing as you asked, here is the reference 'Complaint reference: C-200121140' - from over a month ago that you have never responded to.

  • nicanacanoo Nicola McMonagle (@nicanacanoo) reported

    @virginmedia You were able to access my mother's accounts via social media on 2 February! Anyway, as I've said, I've emailed a complaint

  • thebartonjr James R. Barton (@thebartonjr) reported

    @virginmedia when is Sky Sports UHD coming to the service? This was announced/promised... in 2019!!!

  • 13PaulW Paul Ware (@13PaulW) reported

    @virginmedia @VirginMediaCorp so after 3 hours on hold and being passed to colleague after colleague I am still no closer to finding out why I am being billed for an account closed nearly a year ago. Any help as your call centre is awful? Help needed ASAP

  • 39digits Christopher Hamilton 🇪🇺 (@39digits) reported

    @virginmedia 12 days ago when the issue started on 3 February. Downtime was bad that day with some blips and slowdowns ever since. That is until today when it was another bad day of terrible service with very regular issues. All hardware in the home is fine. I suspect your network.

  • 39digits Christopher Hamilton 🇪🇺 (@39digits) reported

    @virginmedia HomeHub 3 and it will randomly show the internet connection lights (up/down arrows). All cables are plugged in and the router hasn't randomly restarted (current uptime of 12 days when I tried restarting it a few times when this all began)

  • LordMole Gary (@LordMole) reported

    @virginmedia Why are you trying to close one on my complaints when you have done nothing to resolve it? I have told you I am still waiting for resolution and yet you write to me saying you are closing it as resolved and have tried contacting me, which you have not! Absolute jokers.