Virgin Media Outage Report in Guisborough, Redcar and Cleveland, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Guisborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Guisborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Guisborough, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Billingham, Hartlepool and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Billingham |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Hartlepool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Guisborough, England
Latest outage, problems and issue reports in Guisborough and nearby locations:
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
-
David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
-
Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
-
James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
-
Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
-
BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
-
HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
-
Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
-
julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
-
ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
-
Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
peepeeels
(@peepeeels) reported
@LutzSchueler Bet you feel great! I’m on the middle of raising a complaint to @virginmedia about having to pay £25 extra a month for an @o2 SIM card I don’t need or want!
-
FloatingSoles
(@FloatingSoles) reported
@virginmedia internets down in Ls9 and 1hr waiting to speak to someone. Can you confirm your internets broken & about as much use as an ashtray on a motorbike?
-
Mark Burns
(@markb760) reported
@virginmedia I don’t normally take to this platform but… I have been waiting since 22nd September for you to install my Broadband. Unlike your lovely call centre staff your customer service is the worst I have encountered. Am I alone?
-
seldomseenkid
(@seldomseenkid) reported
@virginmedia Business. Went down at 3.03 yesterday afternoon; up and running at 8.20 am this morning. Down for 5 hours on Thursday. Makes remote working rather tricky.
-
Bindi Boo
(@bindi130305) reported
@virginmedia And I've just had someone ring me again to flog me your broadband. I asked why they were calling because I thought it was because of my complaint and she said it was on the back of my cancellation. Mind boggling.
-
Tariq Jabbar
(@TariqJabbar80) reported
@bt_uk BT TALK TALK SKY Which gives me a maximum of 68mb per second All use the same openreach network and because of that I'm stuck with Virgin media and it costs me an arm and a leg for the service which I can get 300mb per second being an avid gamer
-
Deb Brooker
(@Brooker1Deb) reported
@virginmedia just spent over 2 hours on a phone call to virgin media still with no resolution on my complaint that has been running since Aug 18th. Dreadful customer services extremely frustrating company to try and deal with
-
FloatingSoles
(@FloatingSoles) reported
@virginmedia There’s no known issues apparently on your service checker & I imagine it’s easier to contact the spirit world than speak to someone at Virgin
-
Richard Noble
(@Richard09499442) reported
@virginmedia Hi AG, i have done that multiple times, ive spent hours on the phone explaining everything multiple times, all i want to do is access the app on my phone but i dont receive the email to verify my username. Its not your fault personally but it has been awful customer service.
-
David Rogers
(@davidrog) reported
@virginmedia We have an engineer coming Friday - I'm sure he'll fix issues. But getting to point of talking to someone and agreeing on needing engineer was very painful and time consuming. I'm sure many people would give up and suffer and cancel VM account (if they found out how to do that!)