Virgin Media outages and service status in Durham, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Durham, including 1 direct report.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Aug 23, 10:51 PM GMT+1.
- Wi-fi (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Durham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Durham, England
The most recent Virgin Media outage reports came from the following cities: Sunderland, Consett, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
TV | 18 hours ago |
|
Consett
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Vicki barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia can someone help with getting a broadband booster
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Georgina McGowan (@seldomseenkid16) reported from Gateshead, England@virginmedia can you help with my phone services not currently working
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Deggsy™ (@Deggsytweets) reported from Sunderland, England@BurnleyJo @virginmedia Yea they’ve got issues with certain channels
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.
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Steph. (@stephwales_) reported from Gateshead, EnglandA week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia
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claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England@virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .
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Steph. (@stephwales_) reported from Gateshead, EnglandWhy can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia I’ve looked & it’s no help
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia are you going to respond or do you just pick and chose? This is disgusting service. Over 70 quid a month for half a service!!!!!! Cancellation in Feb when my contract Is due at this rate.
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
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Jamie (@SafcJamieG) reported from Sunderland, England@virginmedia They raised a complaint and nothing was done about it, they probably didn’t even listen to the call where I was sold the product, if they did it would have been dealt with
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Peter Oliver (@peteroliver18) reported from Gateshead, England@virginmedia My broadband has gone into a weird stopped working properly and I'm at my dad's house 12 Wardenlaw NE10 8NE it keeps going on and off and is so slow and it is barely usable! Is anyone else having the same problem with Virgin?
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Donna watson (@donnawatson76) reported from Dunston, England@virginmedia I am not in receipt of universal credit and back in nov i thought we could save some money by downgrading now I would like everything out, and will go with another provider. After the service i have received from yourselves nobody else can do as bad a job
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Liam Bowering (@lbschmee) reported from Gateshead, EnglandHi @virginmedia, I have recently signed up for your WiFi package. However the Webpage when I try to register for a My Virgin Media account appears to be broken. Is there any other way to register for an account online? Thank you
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia She’s sent me a service receipt out
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint
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Nicola (@modelnicola) reported from Peterlee, England@virginmedia Frustrating it had to come to this when an internal investigation would easily reveal that your contractors removed struts designed to secure the fence. Now having to pay court fees to remedy an issue created by you. It's a sham. I guess you hope most people back down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Perry (@ian_perry) reported@virginmedia - so, you apply an update to fix Sky Sports but trying to watch any box recordings now leads to stuttering and freezing. Look up comedian Norman Collier. It's like that! What on earth do we pay our bills for? Well, it isn't customer services is it?
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Tomi (@GadgetsBoy) reportedTrying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic
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putasinghonit (@putasinghonit) reportedAnyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.
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Tilal Manzoor (@tilalx) reported@virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."
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bliind (@bliindlol) reportedIs it just me or virgin media is down ? @virginmedia
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Majella Driscoll (@MajellaDri38601) reported@TheMandyGall Tommy was ok until virgin media brainwashed him but hey ho his kids will grow up knowing daddy pushed this fake **** on them
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Jane Bissell (@BissellJane1) reported@virginmedia another day without any internet and impossible to get a refund I had 2 days last month without service but all your staff are interested in is trying to sell products I don’t want I’ve reduced all products due to cost of living but I’m still getting calls every day
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@YouMadBruv3r @virginmedia Says 28th status for fix its so annoying
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Pierce Travers (@piercetravers26) reported@celticbars Virgin media 2 in Ireland are showing the game next Tuesday if any1 has a vpn it’ll get round the issue and be free to watch on the virgin media player website
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John Martin (@UtuggUmwere43v) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies