Virgin Media Outage Report in Leadgate, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leadgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leadgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leadgate, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Washington, Gateshead, Wallsend, Hebburn, Chester-le-Street, and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 2 days ago |
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Newcastle upon Tyne
|
Internet | 3 days ago |
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Newcastle upon Tyne
|
Internet | 4 days ago |
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Newcastle upon Tyne
|
Internet | 4 days ago |
|
Washington
|
Internet | 4 days ago |
|
Gateshead
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leadgate, England
Latest outage, problems and issue reports in Leadgate and nearby locations:
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Donna watson (@donnawatson76) reported from Dunston, England@virginmedia My initial call was about the price increase and to see if we could downgrade as my partner is on furlough my business is closed that was 25th nov so have since paid another 2 months bill £168 I could not be more disappointed in the service i have received
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Donna watson (@donnawatson76) reported from Dunston, England@virginmedia The only call i have had was 2 calls from the sales to team to offer me a black friday deal, when i asked were they calling in response to my compliant they said they were unable to help with that as it was not their deptartment
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Connor Mather (@ConnorMather) reported from Sunderland Bridge, England@virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake
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C4SP4R (@C4SPAR_) reported from Sunderland Bridge, England@davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.
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KaraS4234 (@kara44234) reported from Durham, England@virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish
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Andrew Irwin (@AndrewI81572127) reported from Washington, England@virginmedia my parents services are down , in Consett , co Durham . Phone and everything
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Steven Smith (@Steven_Smith89) reported from Longbenton, England@virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom
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Donna watson (@donnawatson76) reported from Dunston, England@virginmedia Have paid another months subscription when i could of had a better package and lower cost from @skytv appalling customer service @virginmedia once i get to speak with someone i will not be continuing my account
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Steven Smith (@Steven_Smith89) reported from Newcastle upon Tyne, England@virginmedia any chance you can reply since your customer service department have just hung up after waiting an hour to get through. So sick of your terrible customer service hence why i want to leave. #virginmedia #poorcustomerservice #cancellation
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KaraS4234 (@kara44234) reported from Durham, England@virginmedia What else would you expect when you have been offered a service you don't get
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Peter Oliver (@peteroliver18) reported from Gateshead, England@virginmedia My broadband has gone into a weird stopped working properly and I'm at my dad's house 12 Wardenlaw NE10 8NE it keeps going on and off and is so slow and it is barely usable! Is anyone else having the same problem with Virgin?
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David (@CompaneroDave) reported from Wallsend, EnglandHave been forced upstairs to watch the match in the PS4. WiFi is usually crap up here. But, no, it's working perfectly so I'm forced to watch #NUFC. Cheers @virginmedia, why can't you do this when I'm trying to work?!
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Martin Avery (@martin_avery) reported from Newcastle upon Tyne, England@virginmedia are you having problems with your broadband connections in the NE15 area ?, it’s been rubbish over the last few days
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Donna watson (@donnawatson76) reported from Dunston, England@virginmedia This is just a screen shot!!! Showing the numbers i called and the link i followed, I dont have a copy as it was an online form i completed , if you are unable to help please stop wasting my precious time with my family
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Donna watson (@donnawatson76) reported from Dunston, England@virginmedia I am not in receipt of universal credit and back in nov i thought we could save some money by downgrading now I would like everything out, and will go with another provider. After the service i have received from yourselves nobody else can do as bad a job
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Donna watson (@donnawatson76) reported from Dunston, England@virginmedia Are you actually serious you have now wasted over an hour of my time back and forward on here to tell me to ring the same number i was cut iff from twice back in nov!!! Disgusting customer service @virginmedia what a joke
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Abbie✨ (@simplyajblog) reported from Dunston, England@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Tommy Rotten (@Beardyknave) reported from Shiremoor, England@james_cooney @virginmedia I ended up talking to someone else who gave me the deal I was after straight away, such a **** on. If you're able to do something just do it, I have **** to do.
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Donna watson (@donnawatson76) reported from Dunston, EnglandWhat to do when you have been trying to contact @virginmedia since november 2 complaints raised with disgusting customer service, eventually someone answers the phone only to cut me off 😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Elliott (@Fine_ivy) reported@virginmedia I am really unhappy with the level of service I have received, first of all I had not been told that my contract had finished on my broadband so I was therefore charged extra for nearly a year, and now I can't even use your services, why did I renew with this company!!!
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Husky (@MrHuskyx) reported@virginmedia wtf is the point in telling everyone the same thing! Some us like myself pay £151 a month for this ******* shite. Either tell us when it’s coming back or refund everyone for loss of service. A don’t want your ****** bot response. Cheers not!
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UNCNSR UR LIFE (Andrew) (@Air04__) reported@virginmedia so my connection speed is below half and now I can’t get tech support online or by phone wtf.
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louise boston (@louise8372) reported@virginmedia Just getting worse - now just bbc1! Not resolved yet - poor
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Daddy Gruffalo (@DaddyGruffalo79) reported@virginmedia My box has completely reset and wiped all my recordings and now won’t connect to the network!!
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Paolo (@OneManAndADog) reported@Tiffany65544319 @virginmedia Even in Northern Ireland apparently as I got a phone call from my elderly relative due to my role as family tech support.
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Sarah Martin (@sarahmartin0312) reported@virginmedia @tandcbroking I would check your website for a service status update but it isn’t working.
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Emma Carr (@EmmaBabeyy93) reportedVirgin media are absolutely shite. Nothing but robbing little snakes that take your money but incapable of providing the service that you pay for. Snakes they are
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Di Dalgity (@DD16498) reported@virginmedia Well, it's not good enough! Can't get on to the website, app isn't working and just forget about phoning! Only option left is to read a four line message on twitter! No updates, no reasons! For a communication company, you're pretty bad at communicating your customers.
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sers (@sparklefinger5) reported@virginmedia Nearly 4pm still no fix? When might we get our services back?