Virgin Media outages and service status in Leadgate, England

Problems in the last 24 hours in Leadgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leadgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leadgate, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Borough of North Tyneside, Gateshead, Blaydon-on-Tyne, Chester-le-Street, Durham, and Washington.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	17 minutes ago
Wallsend	Phone	7 hours ago
Borough of North Tyneside	Internet	8 hours ago
Borough of North Tyneside	TV	1 day ago
Newcastle upon Tyne	TV	1 day ago
Newcastle upon Tyne	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leadgate, England

Latest outage, problems and issue reports in Leadgate and nearby locations:

• 
  Deborah Gibson (@Deborah24780132) reported 1 minute ago from Newburn, England

  @VirginMediaCorp @virginmedia sort your employees out, two days in a row they have called me and hung up when I asked them to remove my number from your system. Poor customer service !!!!

• 
  Christian Wolf Rubin (@wolfrubin) reported 2 minutes ago from Sunderland Bridge, England

  @virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 8 minutes ago from Sunderland Bridge, England

  @virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right

• 
  Paul Jacques (@pauljacques83) reported 18 minutes ago from Sunderland Bridge, England

  Been in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm

• 
  Mike Yau (@MikeYau8) reported 23 minutes ago from Newcastle upon Tyne, England

  @virginmedia I called the help line and a bot told me to restart my router twice and then proceeded to end the call. Little fed up

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 24 minutes ago from Sunderland Bridge, England

  @virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute

• 
  ChrisV2theP™ (@vanderpijpen) reported 28 minutes ago from Wallsend, England

  @virginmedia Through WhatsApp chat lastnight said it was done received email saying added. Checked tonight still not working. Phonecall to your call centre 3 operators still not working now waiting for a technician 2 call me back apparently within 4hrs

• 
  Fraser Porter (@TheFraserPorter) reported 35 minutes ago from Newcastle upon Tyne, England

  @virginmedia twice in 2 months that my hub 5 has completely gone down with a flashing red light and won’t work, I’ve had to book a technician for it both times. Costs too much for this to keep happening!

• 
  Jonathan Wilkinson (@jwilko_87) reported 39 minutes ago from Gateshead, England

  @virginmedia your internet service in Gateshead for the last few days has been terrible. Keep losing connection here 🙄

• 
  Hilly Marshall (@hylt64) reported 42 minutes ago from Newcastle upon Tyne, England

  @virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable

• 
  𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎 (@Markticus) reported 44 minutes ago from Consett, England

  Incredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted

• 
  Michael Gray 💙 (@MJGray1963) reported 46 minutes ago from Newcastle upon Tyne, England

  @virginmedia Customer service non existant

• 
  Cameron Ross (@pumbingchap) reported 47 minutes ago from Sunderland Bridge, England

  @virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation

• 
  liam sholder (@liamsholder91) reported 48 minutes ago from Newcastle upon Tyne, England

  @virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else

• 
  David Pearce (@pearceswan) reported 50 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

• 
  ChrisV2theP™ (@vanderpijpen) reported 51 minutes ago from Wallsend, England

  @virginmedia Yeah because they couldn't get it to work so my problem was hardly resolved!!!!!!

• 
  Mike Yau (@MikeYau8) reported 54 minutes ago from Newcastle upon Tyne, England

  @virginmedia And it has just cut out again and your bot via the number above just said restart the router and put the phone down on me. Slightly concerned that it lasted 5 days again and decided to come back to disconnecting?

• 
  Michael McVickers (@mmcvickers) reported 54 minutes ago from Consett, England

  @virginmedia @virginhelp Hi, it’s not an outage problem as it’s been like this for months and months

• 
  Steph. (@stephwales_) reported 57 minutes ago from Gateshead, England

  Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

• 
  liam sholder (@liamsholder91) reported 60 minutes ago from Newcastle upon Tyne, England

  @virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denise Bragg (@dennybragg) reported 5 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  ianlovely (@ianlovely4) reported 7 minutes ago

  @virginmedia Hurry up ffs the golf is on , and your status app is down

• 
  Shaun Riley (@shaunriley1954) reported 9 minutes ago

  @virginmedia @Da8blue It took long enough to fix

• 
  Davey Lad (@Daveytmartin) reported 9 minutes ago

  @Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!

• 
  Shorty (@ClassicSoulDJ) reported 11 minutes ago

  @virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS

• 
  Paul (@Santaxmas) reported 14 minutes ago

  @virginmedia Is tv still down?

• 
  Marie Buttriss (@Marie_0612) reported 15 minutes ago

  @virginmedia hey, when will there be an update about the tv issue? Mines still not working….

• 
  scouse sense@scousegranny (@scousesense) reported 17 minutes ago

  @virginmedia Please cancel my order that was made yesterday. I am in the 14 day cooling off period so cancel it . DM me to get the reference number. Than you

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 21 minutes ago

  @virginmedia When is this likely to be? I have stuck on the welcome page for over 24hrs. This is not acceptable and no information being shared on what the problem is and when service is likely to be resumed. Very poor

• 
  Nigel Baker (@NigelBak3r) reported 22 minutes ago

  @jmstocka @virginmedia Website never works properly, you get so far then it goes off.