Virgin Media outages and service status in Spennymoor, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Spennymoor, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- Internet (56%)
- TV (22%)
- Total Blackout (11%)
- Wi-fi (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Spennymoor, England
The most recent Virgin Media outage reports came from the following cities: Durham, Stockton-on-Tees, Chester-le-Street, and Seaham.
Community Discussion
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Virgin Media Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Beth Wallace (@BethTiger1973) reported from Stockton-on-Tees, England@virginmedia No known issues it says
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Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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John Blenkinsopp (@Blenky64) reported from Stockton-on-Tees, England@virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless
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Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England@virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?
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Karen Veater (@karenveater) reported from Sunderland Bridge, England@virginmedia you’re broadband service is disgusting! Down more times than enough and your call centre staff are totally clueless! I guess I’m looking for a new service provider!
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clare williams (@ClareSweep1957) reported from Sunderland Bridge, England@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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clare williams (@ClareSweep1957) reported from Sunderland Bridge, England@virginmedia I thought sky was bad...well I’m about to go back to them
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Nicola (@modelnicola) reported from Peterlee, England@VirginMediaCorp @virginmedia paperwork completed by my other half for court. Not a single follow up from Virgin. Please RT what a shambles this company and their contractors are. Accepted fault for damage at the time but won't pay up for repairs. Spread the word. Retweet this!
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England@beardedian @virginmedia It is about time changes to package or cancel etc should be online
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow
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Dawn knight (@Dawnletsfaceit) reported from Consett, England@virginmedia new customer ...2 engineer No Shows !! Not a great start. Try again for Wednesday. Let's hope they show this time. In the meantime please stop sending me emails to get me up and running.....that's the whole reason I need an engineer 😡
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Steve Walls (@StevieWalls) reported from Chester-le-Street, England“You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia
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Matty Erskine (@Matt72423) reported from Sunderland Bridge, England@virginmedia It is now, I think, five months since I made a complaint which has yet to be dealt with. To say that I'm not impressed with your 'customer services' would be a bit of an understatement.
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@bt_uk why has my internet speed slowed down just as we @virginmedia digging up the street 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stranger in a Strange Land (@MVenvyEsq) reported@virginmedia Failed appointments and not understanding the problem and reporting to saying it has been resolved by claiming I had a different problem. Your complaints dept on it as we speak . We shall see.
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Chris Richards (@rocky_115) reported@virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv
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Crafty (@ACraftyOne) reported@virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......
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stand together (@ARSENAL18COYG) reported@ghotographyuk @virginmedia I’ve been experiencing the very same thing run the test says looks fine, run test oh looks there’s a problem come back in 24 hours 🙄 it’s been the same for a good week now
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H3LLRAISER III (@JSSHERIFF1933) reported@virginmedia @scoobiesue82 I’ve gave up watching The Big Bang Theory as clearly no one can fix this glitch?? It’s very annoying !!
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Mark Swinglehurst 🏴 (@Swinney_10) reported@virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker
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ragegun (@_ragegun) reported@virginmedia the only problem is that they do infact still seem to be transmitting. They're still on Sky
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Salmongymnast (@Danny_f1_fan) reported@virginmedia Down yet again. 2nd time in 3 weeks. Please check the TQ2 5nu area. Please. Last time was off for 3 days !!!!!
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Kim Taylor (@kimtaylor18) reportedApparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia