Virgin Media Outage Report in Spennymoor, County Durham, England
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The latest reports from users having issues in Spennymoor come from postal codes DL16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Spennymoor, Newton Aycliffe, Durham, Consett, Chester-le-Street and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
TV | |
| Spennymoor |
Total Blackout | |
| Newton Aycliffe |
Wi-fi | |
| Stockton-on-Tees |
Phone | |
| Durham |
Wi-fi | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia 45 minutes on hold now listening to the horrible music!
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
@virginmedia To investigate the problem with my broadband hub.
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
@virginmedia Ah, so I do have to wait a week to get my broadband service back then! I was tantalisingly close to being able to do my job! Will have to inform my employers I guess!
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Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.
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Stephen Angell
(@swangell) reported
from
Stockton-on-Tees, England
@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
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pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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Katy
(@KatyL1981) reported
from
Darlington, England
Virgin media down again!! #FFS #virginmedia
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Robin Hood
(@Robin_Hoodsband) reported
from
Croxdale, England
@virginmedia @BAFTA Your service is a sham good for nothing
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
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Ashley Wright
(@ashleyhwright) reported
from
Darlington, England
@virginmedia Internet seems to be down on DL3? Any update?
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Andy Clarke
(@AndyClarke5) reported
from
Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia The problem is being dealt with following a text based support case. Thanks!
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Dougy Giro
(@Kai35850650) reported
from
Sunderland Bridge, England
@virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me
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Chris Lyons
(@oliverpostgate) reported
from
Darlington, England
@sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrNoobz
(@MrTrainz) reported
@virginmedia So it seems as though there are problems with my Broadband and TV
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Roberto Ferreira
(@rolhas1979) reported
@virginmedia tricking costumers to make them get a better contract and saying that we could cancel it in 14 days if there was no difference to the old one and then when we call your costumer service they said that we couldn't cancel it is wrong , very wrong
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cloud
(@serpvnt) reported
@virginmedia your wifi sucks x
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aeron dudas
(@aeron_dudas) reported
@virginmedia That it's being looked into. It's been a week of constant problems!
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carole jefferys
(@memahaca) reported
@virginmedia 8 hrs + trying to resolve VPN with Gadget Rescue. Obliged to start contract at cost of £20 +£5 for 6 mths thereafter to get them to even look at prob. Problem not resolved by GR. company IT confirm -and GR confirm - replacement hub advised Virgin refusing to provide this.
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Faz
(@farahjabeen88) reported
@virginmedia what a disgrace. my eight call and told case was escalated and call back from complaints in the next hour, never came!! You emailed to say complaint was resolved on 02/03 and this was the day I opened my complaint! Shambles. Credit was agreed, then not issued!
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Gay Uncle Jimmy
(@GayUncleJimmy) reported
@virginmedia been told we have a network issue and signed up for updates. Been over a week since issues started and no updates. Tried calling but automated service just tells me to register for updates. Can you look into it and provide update?
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Roberto Ferreira
(@rolhas1979) reported
@virginmedia just so you know that your costumer service is poor really poor the last person I spoke to left me waiting on the phone for about 15m and then someone hung up the phone on me , awful costumer service
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david
(@david84088508) reported
@virginmedia shockingly bad service. Twice on hold for over half an hour, twice cut off. Can you please sort this out
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Harry Brent
(@HarryBrent) reported
@virginmedia Engineering works end date has been pushed back for the umpteenth time. This will now leave us without wifi for TWO MONTHS! Is there no one in this company who can help?? This is beyond a joke.