Virgin Media Outage Report in Spennymoor, County Durham, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Spennymoor, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Seaham, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Wi-fi | 13 days ago |
|
Stockton-on-Tees
|
Internet | 22 days ago |
|
Stockton-on-Tees
|
Total Blackout | 24 days ago |
|
Stockton-on-Tees
|
TV | 28 days ago |
|
Stockton-on-Tees
|
Wi-fi | 28 days ago |
|
Stockton-on-Tees
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
-
JT (@leeds2d) reported from Bishop Auckland, England@virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working
-
Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
-
KaraS4234 (@kara44234) reported from Durham, England@virginmedia What else would you expect when you have been offered a service you don't get
-
pete wilson (@wilsopw) reported from Stockton-on-Tees, England@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
-
Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England@virginmedia can I access some support on here?
-
Dougy Giro (@Kai35850650) reported from Sunderland Bridge, England@virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me
-
Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
-
Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?
-
Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
-
C4SP4R (@C4SPAR_) reported from Sunderland Bridge, England@davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.
-
Stephen Angell (@swangell) reported from Stockton-on-Tees, England@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
-
KaraS4234 (@kara44234) reported from Seaham, England@virginmedia change 2 fiber,its the next best thing.Well unfortunately since we have changed Internet 2 urself its been absolutely the worst decision made.Previous Internet with Vodafone no problem with kids playing their computer upstairs now im lucky is i get WiFi at all
-
JT (@leeds2d) reported from Bishop Auckland, England@virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.
-
Dxrpii_ (@Dxrpiii) reported from Chester-le-Street, England@virginmedia Will you please sort your **** out, 7 times my internet has dropped for 30-60 seconds it’s so frustrating pay for the best broadband available and have to put up with this 😡
-
Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia who have I got to screw to get through to cancel my contract with you?
-
JT (@leeds2d) reported from Bishop Auckland, England@virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service
-
Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England@virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?
-
Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
-
KaraS4234 (@kara44234) reported from Durham, England@virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish
-
Connor Mather (@ConnorMather) reported from Sunderland Bridge, England@virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jennifer Elliott (@Fine_ivy) reported@virginmedia I am really unhappy with the level of service I have received, first of all I had not been told that my contract had finished on my broadband so I was therefore charged extra for nearly a year, and now I can't even use your services, why did I renew with this company!!!
-
Husky (@MrHuskyx) reported@virginmedia wtf is the point in telling everyone the same thing! Some us like myself pay £151 a month for this ******* shite. Either tell us when it’s coming back or refund everyone for loss of service. A don’t want your ****** bot response. Cheers not!
-
UNCNSR UR LIFE (Andrew) (@Air04__) reported@virginmedia so my connection speed is below half and now I can’t get tech support online or by phone wtf.
-
louise boston (@louise8372) reported@virginmedia Just getting worse - now just bbc1! Not resolved yet - poor
-
Daddy Gruffalo (@DaddyGruffalo79) reported@virginmedia My box has completely reset and wiped all my recordings and now won’t connect to the network!!
-
Paolo (@OneManAndADog) reported@Tiffany65544319 @virginmedia Even in Northern Ireland apparently as I got a phone call from my elderly relative due to my role as family tech support.
-
Sarah Martin (@sarahmartin0312) reported@virginmedia @tandcbroking I would check your website for a service status update but it isn’t working.
-
Emma Carr (@EmmaBabeyy93) reportedVirgin media are absolutely shite. Nothing but robbing little snakes that take your money but incapable of providing the service that you pay for. Snakes they are
-
Di Dalgity (@DD16498) reported@virginmedia Well, it's not good enough! Can't get on to the website, app isn't working and just forget about phoning! Only option left is to read a four line message on twitter! No updates, no reasons! For a communication company, you're pretty bad at communicating your customers.
-
sers (@sparklefinger5) reported@virginmedia Nearly 4pm still no fix? When might we get our services back?