Virgin Media outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: North Shields, Whitley Bay, Newcastle upon Tyne, South Shields, Washington, Sunderland, Wallsend, Gateshead, Jarrow, Consett, Blyth, Blaydon-on-Tyne, and Borough of North Tyneside.

City	Problem Type	Report Time
North Shields	Internet	19 minutes ago
Newcastle upon Tyne	Internet	1 day ago
South Shields	Total Blackout	1 day ago
Washington	Internet	3 days ago
Newcastle upon Tyne	Total Blackout	4 days ago
Newcastle upon Tyne	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Karl Ward (@Look_North) reported 2 minutes ago from Whitley Bay, England

  @virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.

• 
  David Pearce (@pearceswan) reported 10 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

• 
  CazzaW (@CazzaW) reported 11 minutes ago from Walker Gate, England

  Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

• 
  Victoria barry (@VictoriaBarry82) reported 16 minutes ago from Sunderland, England

  @virginmedia She’s sent me a service receipt out

• 
  liam sholder (@liamsholder91) reported 16 minutes ago from Newcastle upon Tyne, England

  @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

• 
  Alvin TX Fernandez (@allymcgeorge) reported 17 minutes ago from Whitley Bay, England

  @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

• 
  Carl Walsh (@Carl_Walsh33) reported 18 minutes ago from Wallsend, England

  @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

• 
  Steve Walls (@StevieWalls) reported 24 minutes ago from Chester-le-Street, England

  “You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia

• 
  Michael Taylor (@mickeywhizz) reported 25 minutes ago from Newburn, England

  @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

• 
  Steph. (@stephwales_) reported 27 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  Sarah (@Rainbowztwit) reported 29 minutes ago from Whitley Bay, England

  .@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?

• 
  liam sholder (@liamsholder91) reported 30 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 30 minutes ago from South Shields, England

  @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

• 
  Helen Embleton (@HelenEmbleton1) reported 33 minutes ago from Leadgate, England

  @virginmedia Your customer services

• 
  Bob Scott (@scotty8461) reported 44 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

• 
  Scott Noble (@ScottN1504) reported 51 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  Mr Smoggie (@PaulCraig24) reported 52 minutes ago from Whitley Bay, England

  @virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 55 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Edan Kidd (@KiddEdan) reported 57 minutes ago from Whitley Bay, England

  @virginmedia two nights in a row the internet goes down, yous are a bag of shite

• 
  Paul Jukes A874036 (@UnicornRunning) reported 57 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacky (@Jackymaguire) reported 5 minutes ago

  @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system

• 
  Kathy Miller (@KathyMi25429227) reported 7 minutes ago

  @virginmedia Please cancel engineer visit that I did not ask for...I do not have time to spend another 25 mins on hold

• 
  Samet (@Samet_UK) reported 13 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Rob Fowler (@RobSFowler) reported 14 minutes ago

  @virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 15 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  Freispch (@freispch) reported 16 minutes ago

  Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

• 
  Bob (@ChrisJordan1002) reported 24 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

• 
  Whitewerewolf18 VT🐺 (@whitewerewolf17) reported 25 minutes ago

  @rokokoprufei @virginmedia Wifi i understand this problem 🙃

• 
  Dan Worley (@worleyyy) reported 27 minutes ago

  @virginmedia You clearly don't take it seriously enough. I've complained multiple times over the last year and because I haven't made a complaint twice in one month you won't do anything and force me to pay a £400 fee to exit my contract. Utter horrendous service!! Worst internet company ever

• 
  ABDUL (@MrMufc77) reported 28 minutes ago

  @virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡