Virgin Media Outage Report in Gateshead, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gateshead come from postal codes NE9, NE88 and NE10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Sunderland, Whitley Bay, Bedlington, Consett, Chester-le-Street, Wallsend, North Shields and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
-
Hilly Marshall
(@hylt64) reported
from
Newcastle upon Tyne, England
@virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable
-
Adam Appleby
(@adamappleby) reported
from
Sunderland, England
@virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?
-
🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@virginmedia why is my internet not working ne4 8qh please sort it 🙏
-
Alvin TX Fernandez
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia more disgustingly slow speeds in NE27
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end
-
Paul fletcher
(@P25_Fletch) reported
from
South Shields, England
@virginmedia You’s really do make it almost impossible to cancel. I’ve called 5 times over 3 days. Either don’t get transferred or get cut off. Looks like I’ll try by writing a letter….
-
Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
-
W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@OffMyNoodles @virginmedia Many years ago, the way @virginmedia treated me, I vowed never to have anything to do with them from that day. Never have done, never will do.
-
Pete Irving
(@ZicoPete) reported
from
Sunderland, England
On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍
-
The Geordie Villan
(@geordievillan1) reported
from
South Shields, England
3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.
-
Phil Robinson
(@Ne31phil) reported
from
Hebburn, England
@virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home
-
liam sholder
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet
-
liam sholder
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@virginmedia what's going on still nothing no data no phone service nothing sort it out
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia wifi speed is disgustingly slow in NE 27
-
Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.
-
Pete Irving
(@ZicoPete) reported
from
Sunderland, England
@virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@virginmedia Horrific customer service
-
EmSatch
(@EmSatch) reported
from
South Shields, England
@virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lewis Robinson
(@LewisRobboJr) reported
@virginmedia are a piece of ****.
-
Paul Hodgson
(@paulhodgson3) reported
@virginmedia Do you mean after the planned maintenance work that your colleague confirmed isn’t related to this issue?
-
Craig
(@cra1gs) reported
@virginmedia is trying to sell me @BritBox_UK at half price. Surely they realise that most channels are already showing the **** that’s on Britbox anyway. Who pays for Britbox 🤷
-
kat 🌙
(@mrknightsbitch) reported
WHY ISNT VIRGIN MEDIA WORKING WTF I JUST WANT TO WATCH #LoveIsland WITHOUT IT PAUSING EVERY FIVE SECS
-
Pete Thrale
(@PThrale) reported
@virginmedia James is away from his desk for 60 mins (I’m thinking this is a lunch break) then to never return. I’d acceptable the fact it’s happened three times makes me think this is standard procedure! To long the process out in order to make more money.
-
Scott Kensett-Hopkins 🇺🇦 🏳️🌈🇺🇦 He/Him
(@twoboyz) reported
@virginmedia Sure check your complaint reference C-120522234 all details in it as supervisor couldn't be bothered calling back just reiterated exactly the same excuses. My brother is no doubt sorry he couldn't die on a more convenient day
-
Fawaz✮
(@YatoGod_7) reported
fairs virgin media acc shut down for me
-
abi
(@mbaqqes) reported
also screw virgin media, almost killed myself trying to find a stream because the player never works
-
Matt Browne
(@mattlfc78) reported
@virginmedia There is no point calling the team as they can’t help me plus I’m still waiting for a call from the last time I spoke to them….. like I said no one wants to take ownership and help me
-
Ewen Rankin
(@EwenRankin) reported
Despite the fact I told @virginmedia that my service was failing 4 days ago and it went today totally, I have no service and wont get a tech until Monday and thats with a threat of a £25 bill if Im not here when they call. You are off your ******* skull if you think Im staying