Virgin Media outages and service status in Gateshead, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Gateshead, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 28, 9:25 PM GMT+1.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (11%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Gateshead come from postal codes NE9 and NE10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Chester-le-Street, Wallsend, Washington, South Shields, North Shields, Whitley Bay, Hebburn, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 8 hours ago |
|
Sunderland
|
Internet | 19 hours ago |
|
Newcastle upon Tyne
|
Internet | 21 hours ago |
|
Newcastle upon Tyne
|
Internet | 1 day ago |
|
Newcastle upon Tyne
|
6 days ago | |
|
Sunderland
|
Internet | 7 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down
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🦦 Helen (@vitosauras) reported from Gateshead, England@virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.
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LadyDi (@didixon74) reported from Ryton, England@virginmedia I have a problem with my red button not working for sky sports football not working, how can I get this issue resolved please
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JOP (@40yearsofhurt) reported from Newcastle upon Tyne, England@Magpie24_7 Fitness levels of Virgin Media are poor.
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Hilly Marshall (@hylt64) reported from Newcastle upon Tyne, England@virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help
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emma (@ema_neale) reported from Sunderland, England@virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia Yep. Intermittent service
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claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England@virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@gotthegistofit @virginmedia Same, just spent a frustrating hour on their "customer service" line because about £40 of calls are on my father-in-law's bill which weren't made. Still not resolved and an engineer has to come our first (which they wanted to charge for!)
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Bob Scott (@scotty8461) reported from Shiremoor, England@virginmedia more disgustingly slow speeds in NE27
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Bob Scott (@scotty8461) reported from Shiremoor, England@virginmedia wifi speed is disgustingly slow in NE 27
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Scott Noble (@ScottN1504) reported from Newcastle upon Tyne, EnglandHas anyone ever sent anything back to virgin media before? Need some help if possible
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia I’ve looked & it’s no help
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liam sholder (@liamsholder91) reported from Newburn, England@virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia @VMHelpDesk Internet connection is intermittent in NE34, has been since at least Saturday. Connection drops at random. Have just restarted router again as I'm working from home & need to be online, no idea how long this will last. Not the only one having issues.
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.
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LadyDi (@didixon74) reported from Ryton, England@_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Grant (@DavidGrant58131) reportedVirgin media broadband down in Swords for 4 days so far ...no communication...no contact....@richardbranson ???
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Asa McGrath (@amcgrath1uk) reportedWell done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then
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SimulatorMan (@man_simulator) reported@virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!
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Glenn McDonald (@Gtmcdonald1996) reported@virginmedia and your team has left the chat twice with no solution!
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Tony dee (@tonemillwall) reported@virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days
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Chris Ohanians (@COhanians) reported@virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online
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john o shea (@osheaj77) reported@ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box
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Aaron Hardy (@AaronHardy1994) reported@whooithVT I pay that for half of that, damn virgin media
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Emma Thompson (@emmathompy) reported@virginmedia I'm trying so hard to log in and see what TV and broadband package deals you can offer me but I'm in a cycle of linking to my o2 account and then a transfer link coming through and doing nothing! How can I fix this?
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SimulatorMan (@man_simulator) reported@virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!