Virgin Media outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Sunderland, Wallsend, North Shields, Borough of North Tyneside, South Shields, Blaydon-on-Tyne, Chester-le-Street, Seaham, Jarrow, Bedlington, and Washington.

City	Problem Type	Report Time
Gateshead	TV	12 hours ago
Newcastle upon Tyne	Internet	19 hours ago
Sunderland	Wi-fi	22 hours ago
Wallsend	Phone	1 day ago
North Shields	E-mail	1 day ago
Borough of North Tyneside	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Carl Walsh (@Carl_Walsh33) reported 5 seconds ago from Wallsend, England

  @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

• 
  Craig Smart 💙 (@CraigSmartUN) reported 3 minutes ago from Gateshead, England

  @virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 6 minutes ago from Cramlington, England

  @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

• 
  Paul fletcher (@P25_Fletch) reported 7 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  claire🐱🐾🐾 (@clairekitty12) reported 13 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  Paul Jukes A874036 (@UnicornRunning) reported 18 minutes ago from South Shields, England

  Ye gods, @virginmedia customer service is beyond terrible. An hour trying to resolve a "phantom calls" issue last night which now needs an engineer visit, and spotted that a direct debit is in an incorrect name but this can't be changed via WhatsApp chat and needs *another* call.

• 
  LadyDi (@didixon74) reported 22 minutes ago from Blyth, England

  @virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 25 minutes ago from South Shields, England

  @virginmedia broadband down??? Ne34????

• 
  Bob Scott (@scotty8461) reported 27 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

• 
  Trid (@TrevorRidley) reported 30 minutes ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  Sam (@purplelime) reported 33 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  Victoria barry (@VictoriaBarry82) reported 38 minutes ago from Sunderland, England

  @virginmedia I’ve looked & it’s no help

• 
  LadyDi (@didixon74) reported 40 minutes ago from Ryton, England

  @_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you

• 
  Steph. (@stephwales_) reported 45 minutes ago from Gateshead, England

  A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 49 minutes ago from South Shields, England

  @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

• 
  Deggsy™ (@Deggsytweets) reported 50 minutes ago from Sunderland, England

  @virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!

• 
  LadyDi (@didixon74) reported 51 minutes ago from Ryton, England

  @virginmedia I have a problem with my red button not working for sky sports football not working, how can I get this issue resolved please

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 53 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  liam sholder (@liamsholder91) reported 58 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  liam sholder (@liamsholder91) reported 60 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark palmer (@MaverickMark) reported 6 minutes ago

  @virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from

• 
  Michael Portal (@Mortalportal01) reported 6 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  J Corbi (@JCorbinHus) reported 9 minutes ago

  @virginmedia VM CONNECT APP is constantly crashing not allowing me to sign in

• 
  Paul McKigen (@paulmc_96) reported 13 minutes ago

  @virginmedia wifi and tv down again same as yesterday. What are we paying for

• 
  Marttech Solutions (@MarttechSol) reported 15 minutes ago

  The Virgin Media Service Status page is also experiencing issues. Virgin Media’s current ETA on getting the TV issues fixed is 10:05am tomorrow.

• 
  Dee H (@Dee_Har1762) reported 15 minutes ago

  @virginmedia ITV still not working

• 
  Karlos Balardo 🇵🇸 (@KarlKavanagh69) reported 17 minutes ago

  @virginmedia @K_simple_k Is that a really really slow case?

• 
  Kylie McVicar (@kylie_mcvicar) reported 18 minutes ago

  @virginmedia is yer internet down. I had an engineer out today and now nothing is working tonight? I need help and can’t get help through the other channels.

• 
  Bella Ciao (@Bella_Ciao_Free) reported 18 minutes ago

  @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

• 
  Nicola Thrussell (@NicolaThrussell) reported 19 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.