Virgin Media outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Bedlington, North Shields, Whitley Bay, South Shields, Washington, Wallsend, Gateshead, Jarrow, Consett, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	23 hours ago
Sunderland	Internet	7 days ago
Newcastle upon Tyne	TV	10 days ago
Newcastle upon Tyne	Internet	12 days ago
Bedlington	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Georgina McGowan (@seldomseenkid16) reported 6 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

• 
  Karl Ward (@Look_North) reported 10 minutes ago from Whitley Bay, England

  @virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.

• 
  Dowlo (@dowlo100) reported 11 minutes ago from Whitley Bay, England

  @virginmedia my elderly mother has been trying to contact you for over 3 weeks now to cancel her sub as it has gone up £60 pm. She has been out on hold numerous times and cut off no help on chat etc. her only option now is to cancel the DD as she can’t afford this anymore… help

• 
  David (@Dave_is_Elvis) reported 11 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  Bob Scott (@scotty8461) reported 11 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

• 
  Maxine Tennet (@maxinetennet74) reported 11 minutes ago from Walker Gate, England

  What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.

• 
  Carl Walsh (@Carl_Walsh33) reported 14 minutes ago from Wallsend, England

  @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

• 
  Steph. (@stephwales_) reported 18 minutes ago from Gateshead, England

  Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

• 
  Paul fletcher (@P25_Fletch) reported 19 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  Steph. (@stephwales_) reported 24 minutes ago from Gateshead, England

  @virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.

• 
  Gareth Miller (@geemiller71) reported 24 minutes ago from South Shields, England

  @virginmedia Horrific customer service

• 
  Deggsy™ (@Deggsytweets) reported 24 minutes ago from Sunderland, England

  @virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!

• 
  Victoria barry (@VictoriaBarry82) reported 25 minutes ago from Sunderland, England

  @virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed

• 
  Sam (@purplelime) reported 27 minutes ago from South Shields, England

  @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

• 
  Dawn knight (@Dawnletsfaceit) reported 29 minutes ago from Consett, England

  @virginmedia new customer ...2 engineer No Shows !! Not a great start. Try again for Wednesday. Let's hope they show this time. In the meantime please stop sending me emails to get me up and running.....that's the whole reason I need an engineer 😡

• 
  LadyDi (@didixon74) reported 29 minutes ago from Ryton, England

  @virginmedia I have a problem with my red button not working for sky sports football not working, how can I get this issue resolved please

• 
  Sam (@purplelime) reported 44 minutes ago from South Shields, England

  @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

• 
  David Pearce (@pearceswan) reported 49 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

• 
  David Pearce (@pearceswan) reported 50 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

• 
  🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported 56 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is my internet not working ne4 8qh please sort it 🙏

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Spooner (@aspoone2) reported 4 minutes ago

  @virginmedia what an awful service New customer and already regretting it Along pops engineer 1 on 22nd to install the service Oh can't do that mate, we need to call out the street team, they will be there Wednesday

• 
  Sharon Grimes (@sharongrimes1) reported 9 minutes ago

  @virginmedia I’m not a customer of your co but sub contractors for your co rudely knocked on my door this morning to move my car. Should I not been notified of works carried out. What if I was not in, and there was damage to my car?

• 
  David G Boyes (@WordMediaCo) reported 9 minutes ago

  @virginmedia Interrupted signal on your much-vaunted new 360. Why? What do I do to improve matters? Paying you over £100 a month. Not impressed.

• 
  Andy Mac (@andy_mac21) reported 10 minutes ago

  @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

• 
  chris phillips (@chrisphillips66) reported 10 minutes ago

  After being locked out of my @virginmedia email for five weeks in May/June with no explanation or compensation given . I have yet again been locked out, shocking service.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported 13 minutes ago

  @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel

• 
  christine (@jaffajsoh) reported 17 minutes ago

  @virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help

• 
  Elaine McIntyre (@Elycat) reported 23 minutes ago

  Is @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down

• 
  Steve Hannant (@toffeeman112) reported 25 minutes ago

  @trapdoor456 @virginmedia I’ve been with Youfibre 3 years… Speeds and reliability are great…. However if you do hit a problem Customer Service is woeful and stressful. Fortunately the reliability means you don’t need to contact them very often !!!

• 
  Frank Talking 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AgnstModFball) reported 26 minutes ago

  @Hughesy_B @virginmedia Worst company in the UK