Virgin Media outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, North Shields, Whitley Bay, South Shields, Washington, Sunderland, Wallsend, Gateshead, Jarrow, Consett, Blyth, Blaydon-on-Tyne, and Borough of North Tyneside.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	11 hours ago
Newcastle upon Tyne	Wi-fi	1 day ago
Newcastle upon Tyne	Internet	1 day ago
North Shields	Internet	2 days ago
Newcastle upon Tyne	Internet	3 days ago
South Shields	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  liam sholder (@liamsholder91) reported 4 minutes ago from Newcastle upon Tyne, England

  @virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else

• 
  liam sholder (@liamsholder91) reported 5 minutes ago from Newcastle upon Tyne, England

  @virginmedia basically I can't do anything on the stream box comes up contact customer care I do then I get absolute no were...look I understand everyone has teething problems but this needs sorting ASAP because different when you need the money I ain't paying for something I can't use said

• 
  Mike Moody (@classicm) reported 7 minutes ago from Newcastle upon Tyne, England

  @virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.

• 
  Sam (@purplelime) reported 11 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

• 
  emma (@ema_neale) reported 13 minutes ago from Sunderland, England

  @virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!

• 
  David Pearce (@pearceswan) reported 14 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I don’t understand where you can see my personal information, it merely gives you, what broadband package I’m on what telephone service I’m on and watch TV service sign there are no account details whatsoever

• 
  NETheatreGuide (@NETheatreGuide) reported 16 minutes ago from Ryton, England

  @virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.

• 
  Craig Smart 💙 (@CraigSmartUN) reported 17 minutes ago from Gateshead, England

  @virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!

• 
  Steph. (@stephwales_) reported 18 minutes ago from Gateshead, England

  Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

• 
  liam sholder (@liamsholder91) reported 19 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 28 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Phil Robinson (@Ne31phil) reported 35 minutes ago from Hebburn, England

  @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

• 
  liam sholder (@liamsholder91) reported 38 minutes ago from Newcastle upon Tyne, England

  Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

• 
  Iinton Smith (@lintoniosmythe) reported 48 minutes ago from Chester-le-Street, England

  @virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up

• 
  W. W. L. D. ? He'd stay at home. (@RobLow_7) reported 52 minutes ago from Sacriston, England

  @OffMyNoodles @virginmedia Many years ago, the way @virginmedia treated me, I vowed never to have anything to do with them from that day. Never have done, never will do.

• 
  CazzaW (@CazzaW) reported 53 minutes ago from Walker Gate, England

  @virginmedia down in Newcastle? How am I meant to work?

• 
  Sam (@purplelime) reported 54 minutes ago from South Shields, England

  @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

• 
  David Pearce (@pearceswan) reported 57 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

• 
  Pete Irving (@ZicoPete) reported 59 minutes ago from Sunderland, England

  @virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.

• 
  Victoria barry (@VictoriaBarry82) reported 60 minutes ago from Sunderland, England

  @virginmedia I’ve looked & it’s no help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samet (@Samet_UK) reported 11 minutes ago

  Wifi has been down since 1 am and there still hasn’t been a satisfactory explanation for the issue. They just share a link for me to check if there’s an outage in the area. It says there is one, but no more information. It’s been nearly 12 hours. @virginmedia

• 
  Howard Borrington (@Howard1963OT) reported 15 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  Denise Swif5 (@DeniseSwif5) reported 17 minutes ago

  Virgin media Day 11 service restored after 8pm and 15 minutes later....... poof gone. Today is day 12 with no service #joke

• 
  Jem (@jemonthesofa) reported 18 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  Karl Dyer (@KarlDyer15) reported 21 minutes ago

  @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.

• 
  Michael Westcombe - Stalin's Canary 🐣 (@AngryMichaelW) reported 21 minutes ago

  Is Virgin Media down? Their server, I mean?

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 21 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

• 
  1836golf tour (@1836golftour) reported 26 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

• 
  Jacky (@Jackymaguire) reported 29 minutes ago

  @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system

• 
  Robert Wells (@RobertWells2013) reported 30 minutes ago

  @virginmedia sent you a PM regarding a broken cabinet box in my area.