Virgin Media outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: Whitley Bay, Gateshead, North Shields, Newcastle upon Tyne, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Wallsend, South Shields, Chester-le-Street, Seaham, Jarrow, and Bedlington.

City	Problem Type	Report Time
Gateshead	Wi-fi	3 days ago
North Shields	TV	4 days ago
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  David (@Dave_is_Elvis) reported 2 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  liam sholder (@liamsholder91) reported 3 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  David Pearce (@pearceswan) reported 11 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 12 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Rockcliffe Files (@RockcliffeFiles) reported 20 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  Jamie Davison (@jamie_davison1) reported 23 minutes ago from Seaham, England

  My wifi and 4g at home is absolutely garbage, sort your **** out @virginmedia

• 
  Bob Scott (@scotty8461) reported 26 minutes ago from Shiremoor, England

  @virginmedia wifi speed is disgustingly slow in NE 27

• 
  Steph. (@stephwales_) reported 27 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 27 minutes ago from Whitley Bay, England

  @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

• 
  liam sholder (@liamsholder91) reported 28 minutes ago from Newburn, England

  was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

• 
  Pete Irving (@ZicoPete) reported 37 minutes ago from Sunderland, England

  @virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.

• 
  David Pearce (@pearceswan) reported 40 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I don’t understand where you can see my personal information, it merely gives you, what broadband package I’m on what telephone service I’m on and watch TV service sign there are no account details whatsoever

• 
  Victoria barry (@VictoriaBarry82) reported 41 minutes ago from Sunderland, England

  @virginmedia She’s sent me a service receipt out

• 
  Paul Jukes A874036 (@UnicornRunning) reported 46 minutes ago from South Shields, England

  @virginmedia @VMHelpDesk Internet connection is intermittent in NE34, has been since at least Saturday. Connection drops at random. Have just restarted router again as I'm working from home & need to be online, no idea how long this will last. Not the only one having issues.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 47 minutes ago from South Shields, England

  @virginmedia broadband down??? Ne34????

• 
  🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported 53 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is my internet not working ne4 8qh please sort it 🙏

• 
  claire🐱🐾🐾 (@clairekitty12) reported 54 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  Alvin TX Fernandez (@allymcgeorge) reported 54 minutes ago from Whitley Bay, England

  @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

• 
  liam sholder (@liamsholder91) reported 54 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF

• 
  liam sholder (@liamsholder91) reported 57 minutes ago from Newcastle upon Tyne, England

  @virginmedia what's going on still nothing no data no phone service nothing sort it out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shannon Morley (@ShannonGMorley) reported 4 minutes ago

  @Art71Rachael @virginmedia I didn’t get a tea or coffee the other day, slowly, then quickly morphed into a murder-y snit. I now have to own yet petty little addiction (add: internet and TV). Damn you Big Cable, Big Tea, Big Coffee! 😵‍💫

• 
  Time for change (@theRealNickle) reported 6 minutes ago

  .@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.

• 
  mec337 (@mec337) reported 6 minutes ago

  @virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done

• 
  Stranger in a Strange Land (@MVenvyEsq) reported 15 minutes ago

  @virginmedia can you please sort out your chat system it's slow slow slow and your reps are not very helpful #VirginMedia

• 
  Adam Jacobi (@MrJacobi) reported 16 minutes ago

  @virginmedia is there an outage in GU16 right now?

• 
  Andy Nadin (@andytrainspot) reported 18 minutes ago

  @virginmedia My WiFi has gone down and has not worked probably because of outages I’ve lost money because off this problem any chance of a refund to my account

• 
  roo64 (@ianrooney48) reported 18 minutes ago

  @virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.

• 
  DÏE BLUE BARON (@duke_olaf) reported 21 minutes ago

  @virginmedia No service in the BS14 area Bristol at all

• 
  Ben Grant (@MrBenGrant) reported 23 minutes ago

  £70 a month for broadband, but support shuts at 6pm on a Saturday. Virgin’s reliability is truly awful @virginmedia

• 
  Kirsty ✨ (@Kirsty__x3) reported 26 minutes ago

  Is @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox