Virgin Media Outage Report in Gateshead, England

Problems in the last 24 hours in Gateshead, England

Virgin Media signals over the past 24 hours, with local activity from Gateshead, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Gateshead, England and nearby areas
• Service-wide baseline

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Sunderland, Wallsend, South Shields, Consett, and Jarrow.

City	Problem Type	Report Time
Gateshead	Wi-fi	24 hours ago
Newcastle upon Tyne	Wi-fi	3 days ago
Newcastle upon Tyne	Phone	7 days ago
Gateshead	Internet	17 days ago
Gateshead	E-mail	17 days ago
Newcastle upon Tyne	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  LadyDi (@didixon74) reported 6 seconds ago from Blyth, England

  @virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks

• 
  Trid (@TrevorRidley) reported 14 minutes ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  Victoria barry (@VictoriaBarry82) reported 15 minutes ago from Sunderland, England

  @virginmedia I’ve looked & it’s no help

• 
  Adam Appleby (@adamappleby) reported 27 minutes ago from Sunderland, England

  @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

• 
  Mr Smoggie (@PaulCraig24) reported 28 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 29 minutes ago from Whitley Bay, England

  @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

• 
  Dowlo (@dowlo100) reported 33 minutes ago from Whitley Bay, England

  @virginmedia my elderly mother has been trying to contact you for over 3 weeks now to cancel her sub as it has gone up £60 pm. She has been out on hold numerous times and cut off no help on chat etc. her only option now is to cancel the DD as she can’t afford this anymore… help

• 
  liam sholder (@liamsholder91) reported 33 minutes ago from Newcastle upon Tyne, England

  @virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now

• 
  Maxine Tennet (@maxinetennet74) reported 34 minutes ago from Walker Gate, England

  What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.

• 
  liam sholder (@liamsholder91) reported 34 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  🦦 Helen (@vitosauras) reported 38 minutes ago from Gateshead, England

  **** off Virgin Media, useless bollocks

• 
  Sam (@purplelime) reported 38 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

• 
  Mr Smoggie (@PaulCraig24) reported 41 minutes ago from Whitley Bay, England

  @virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?

• 
  Paul Jukes A874036 (@UnicornRunning) reported 49 minutes ago from South Shields, England

  @virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.

• 
  Sam (@purplelime) reported 50 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  Bob Scott (@scotty8461) reported 52 minutes ago from Shiremoor, England

  @virginmedia wifi speed is disgustingly slow in NE 27

• 
  LadyDi (@didixon74) reported 52 minutes ago from Blyth, England

  @virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.

• 
  Carl Walsh (@Carl_Walsh33) reported 56 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  David Pearce (@pearceswan) reported 56 minutes ago from Newcastle upon Tyne, England

  @virginmedia I’ve tried to use the add-on service as being a broadband customer I’m able to download to the O2 app however I cannot sign in as I do not have a mobile number and it will not accept my landline, can you help

• 
  🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported 59 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is my internet not working ne4 8qh please sort it 🙏

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dharmi04 (@Dharmi04) reported 2 minutes ago

  @virginmedia hi I have a problem with my broadband

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 4 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  Success W Lewis (@SuccessWLewis1) reported 4 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  M-O-O-N (@Borgle1) reported 5 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 9 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working

• 
  Elka (@NineIsTheNumber) reported 16 minutes ago

  @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

• 
  Damian Hastie (@DamianHastie) reported 17 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Ian Kill (@IanKillip) reported 19 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  A Serial Investor🪙📈🏡 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿⚡️ (@ASerialInvestor) reported 24 minutes ago

  I’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝

• 
  Virgin Media News (@VirginMediaNews) reported 25 minutes ago

  A man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses.  More on Virgin Media PLAY.

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