Virgin Media outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, North Shields, Newcastle upon Tyne, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Wallsend, South Shields, Chester-le-Street, Seaham, Jarrow, and Bedlington.

City	Problem Type	Report Time
Gateshead	Wi-fi	20 hours ago
North Shields	TV	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  JOP (@40yearsofhurt) reported 5 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  liam sholder (@liamsholder91) reported 5 minutes ago from Newcastle upon Tyne, England

  @virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?

• 
  David (@Dave_is_Elvis) reported 8 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  claire🐱🐾🐾 (@clairekitty12) reported 9 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  claire🐱🐾🐾 (@clairekitty12) reported 9 minutes ago from Gateshead, England

  @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

• 
  Gareth Miller (@geemiller71) reported 11 minutes ago from South Shields, England

  @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

• 
  Paul Jukes A874036 (@UnicornRunning) reported 13 minutes ago from South Shields, England

  @virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.

• 
  Pete Irving (@ZicoPete) reported 19 minutes ago from Sunderland, England

  @virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.

• 
  Deggsy™ (@Deggsytweets) reported 27 minutes ago from Sunderland, England

  @virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!

• 
  Pete Irving (@ZicoPete) reported 40 minutes ago from Sunderland, England

  On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍

• 
  Mr Smoggie (@PaulCraig24) reported 43 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 45 minutes ago from South Shields, England

  @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

• 
  Keith Dawson (@KeithRwc) reported 45 minutes ago from Washington, England

  Looks like @virginmedia are again trying to take Netflix payment that should already be included in my Volt. This is disgusting behaviour having already spoke to them previously!! Anyone else having similar issues?

• 
  Sam (@purplelime) reported 48 minutes ago from South Shields, England

  @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 52 minutes ago from Whitley Bay, England

  @virginmedia Yep. Intermittent service

• 
  liam sholder (@liamsholder91) reported 53 minutes ago from Newcastle upon Tyne, England

  @virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else

• 
  Jamie Davison (@jamie_davison1) reported 57 minutes ago from Seaham, England

  My wifi and 4g at home is absolutely garbage, sort your **** out @virginmedia

• 
  Maxine Tennet (@maxinetennet74) reported 57 minutes ago from Walker Gate, England

  What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.

• 
  Edan Kidd (@KiddEdan) reported 57 minutes ago from Whitley Bay, England

  @virginmedia two nights in a row the internet goes down, yous are a bag of shite

• 
  Steph. (@stephwales_) reported 58 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mec337 (@mec337) reported 6 minutes ago

  @virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done

• 
  Shaun (@shauny67) reported 6 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

• 
  HRCastle (@hrcastle) reported 7 minutes ago

  @virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.

• 
  FraserMlastname (@FraserWMartin1) reported 11 minutes ago

  @virginmedia how do I stop the daily spam phone calls from your overseas sales team, for that reason I will be leaving after 15 years as a customer at the end of my contract.

• 
  Steve Hard (@PercivalPeabody) reported 13 minutes ago

  @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

• 
  Dave (@DaveWW1877) reported 15 minutes ago

  @virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. 🐌 Mail Joke

• 
  jamie (@JMRGBY_) reported 24 minutes ago

  @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

• 
  Josh (@Joshhhhh____) reported 25 minutes ago

  Thanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!

• 
  Carrie (@IamCarrieagain) reported 25 minutes ago

  @virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.

• 
  Dominic (@DominicThinks) reported 29 minutes ago

  @irishnational10 TPUSA has been taken over by Israel that’s why Virgin Media are promoting them, they’d have never done that with Charlie Kirk