Virgin Media outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Chester-le-Street, Gateshead, Wallsend, Washington, South Shields, North Shields, Whitley Bay, Hebburn, and Seaham.

City	Problem Type	Report Time
Newcastle upon Tyne	E-mail	16 hours ago
Sunderland	Internet	2 days ago
Newcastle upon Tyne	Wi-fi	2 days ago
Sunderland	Internet	4 days ago
Newcastle upon Tyne	Wi-fi	4 days ago
Chester-le-Street	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Phil Robinson (@Ne31phil) reported 5 minutes ago from Hebburn, England

  @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

• 
  Sam (@purplelime) reported 9 minutes ago from South Shields, England

  @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

• 
  Paul fletcher (@P25_Fletch) reported 19 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  Bella (@SharBella72) reported 20 minutes ago from Sunderland, England

  @virginmedia internet is down, again in Sunderland area.

• 
  Bob Scott (@scotty8461) reported 22 minutes ago from Shiremoor, England

  @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

• 
  Victoria barry (@VictoriaBarry82) reported 24 minutes ago from Sunderland, England

  @virginmedia I’ve looked & it’s no help

• 
  Sam (@purplelime) reported 24 minutes ago from South Shields, England

  @virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.

• 
  CazzaW (@CazzaW) reported 26 minutes ago from Walker Gate, England

  @virginmedia down in Newcastle? How am I meant to work?

• 
  🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported 28 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is my internet not working ne4 8qh please sort it 🙏

• 
  David Pearce (@pearceswan) reported 36 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

• 
  Edan Kidd (@KiddEdan) reported 37 minutes ago from Whitley Bay, England

  @virginmedia two nights in a row the internet goes down, yous are a bag of shite

• 
  Paul Jukes A874036 (@UnicornRunning) reported 38 minutes ago from South Shields, England

  @gotthegistofit @virginmedia Same, just spent a frustrating hour on their "customer service" line because about £40 of calls are on my father-in-law's bill which weren't made. Still not resolved and an engineer has to come our first (which they wanted to charge for!)

• 
  David (@Dave_is_Elvis) reported 39 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  Steve Walls (@StevieWalls) reported 40 minutes ago from Chester-le-Street, England

  “You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia

• 
  LadyDi (@didixon74) reported 40 minutes ago from Ryton, England

  @_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you

• 
  Steph. (@stephwales_) reported 42 minutes ago from Gateshead, England

  @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

• 
  liam sholder (@liamsholder91) reported 42 minutes ago from Newburn, England

  was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 46 minutes ago from South Shields, England

  @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

• 
  claire🐱🐾🐾 (@clairekitty12) reported 49 minutes ago from Gateshead, England

  @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

• 
  liam sholder (@liamsholder91) reported 53 minutes ago from Newburn, England

  @virginmedia won't even let me over the automated service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martinayres65@outloo (@Martinayres65o1) reported 2 minutes ago

  @virginmedia when are you going to fix our broadband. We have been without broadband for 6 days now. My partner offers online psychotherapy support for people with blood cancers and has had to cancel appointments because of this.

• 
  Coffinsandme 击🦇🐀 (@mandychoccy) reported 2 minutes ago

  2. @virginmedia The app keeps saying intermittent signal please wait while we look into it. You can't book anyone or talk to anyone. Fed up with constant poor TV service.

• 
  Gadge (@gadgetweetin) reported 4 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  Shaun Todd (@Redveee) reported 5 minutes ago

  @mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.

• 
  Fletch (@ItsMeFletch_) reported 6 minutes ago

  @virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕

• 
  Gadge (@gadgetweetin) reported 7 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  iPaulTweeting (@iPaulTweeting) reported 9 minutes ago

  Here’s an idea @virginmedia if the question your bots are asking have no relevance to the question you asked perhaps one of the options presented could be ‘talk to a human’? Also, although I’m not really that bothered that your support staff are not English please note that it does not aid understanding

• 
  Boss (@Boss24785) reported 11 minutes ago

  No way that the internet is STILL down, it has been over 13 ******* hours virgin media wtf

• 
  StyledByFheefs (@FHEEFS) reported 11 minutes ago

  Virgin media is down and it legit feels like Nepa Can’t even watch tv

• 
  mancs boi (@DjmarkieT) reported 12 minutes ago

  @ndbchnn @virginmedia ive had no internet in M3 since friday at 2pm service checker says it will be fixed by 4pm on the 20th absolute joke!