Virgin Media outages and service status in Gateshead, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 1, 1:55 PM GMT+1.
- Internet (50%)
- Wi-fi (30%)
- Total Blackout (10%)
- TV (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Jarrow, Newcastle upon Tyne, Sunderland, Bedlington, North Shields, Whitley Bay, South Shields, Washington, Wallsend, Gateshead, and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Jarrow
|
Internet | 1 day ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Sunderland
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you
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LadyDi (@didixon74) reported from Blyth, England@virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down
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Sam (@purplelime) reported from South Shields, England@virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.
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Karl Ward (@Look_North) reported from Whitley Bay, England@virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.
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Phil Robinson (@Ne31phil) reported from Hebburn, England@virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home
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Steph. (@stephwales_) reported from Gateshead, EnglandA week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia
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Maxine Tennet (@maxinetennet74) reported from Walker Gate, EnglandWhat will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.
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Craig Smart 💙 (@CraigSmartUN) reported from Gateshead, England@virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!
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🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia why is my internet not working ne4 8qh please sort it 🙏
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Sam (@purplelime) reported from South Shields, England@virginmedia No, service page still says all services are fine but my landline still not working.
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Paul fletcher (@P25_Fletch) reported from South Shields, England@virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now
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Keith Dawson (@KeithRwc) reported from Washington, EnglandLooks like @virginmedia are again trying to take Netflix payment that should already be included in my Volt. This is disgusting behaviour having already spoke to them previously!! Anyone else having similar issues?
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Michael Taylor (@mickeywhizz) reported from Newburn, England@markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly
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🦦 Helen (@vitosauras) reported from Gateshead, England@virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.
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NETheatreGuide (@NETheatreGuide) reported from Ryton, England@virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.
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Alvin TX Fernandez (@allymcgeorge) reported from Whitley Bay, England@virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?
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liam sholder (@liamsholder91) reported from Newburn, Englandwas in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Bauld (@jimbauld) reported@virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡
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Adam Allen (@MrAllen302) reported@virginmedia we had a massive internet outage a few weeks back (12+ hours) and ever since then our ring devices and tonie boxes won’t connect to our router.
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blueview (@TheblueViews) reported@virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,
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Sir Christopher (@chrishenry88) reported@virginmedia I paid an amount of money on 15-07-26 , it still has not been deducted from the Virgin media app , it has from my account . My service is dire , as usual . Why is this an ongoing problem ?
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SPAHCRAB (@spahcrab) reported@virginmedia I'm already planning on cancelling my service. This must be a speed run record as I haven't even plugged in the router, nor received the damn thing.
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Jags Arthurson (@JagsArthurson) reported@virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."
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Kate and her girls (@kateandhergirls) reported@virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄
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Will (@willmgreenhalgh) reported@virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything
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Dave Wright (@DavidPaintdw) reported@virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply
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Nicky O'Shea (@nicky_oshea44) reported@virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.