Virgin Media outages and service status in Gateshead, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Gateshead, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 5, 8:04 PM GMT+1.
- TV (53%)
- Internet (29%)
- Wi-fi (9%)
- Total Blackout (4%)
- Phone (4%)
- E-mail (3%)
The latest reports from users having issues in Gateshead come from postal codes NE88 , NE9 and NE11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Blyth, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Wallsend, Chester-le-Street, Seaham, and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 21 hours ago |
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Total Blackout | 1 day ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Total Blackout | 5 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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JOP (@40yearsofhurt) reported from Newcastle upon Tyne, England@Magpie24_7 Fitness levels of Virgin Media are poor.
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Craig Smart 💙 (@CraigSmartUN) reported from Gateshead, England@virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!
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Bob Scott (@scotty8461) reported from Shiremoor, England@virginmedia wifi speed is disgustingly slow in NE 27
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liam sholder (@liamsholder91) reported from Newburn, England@virginmedia won't even let me over the automated service
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David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you
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Iinton Smith (@lintoniosmythe) reported from Chester-le-Street, England@virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up
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Trid (@TrevorRidley) reported from Whitley Bay, England@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Sam (@purplelime) reported from South Shields, England@virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.
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Jamie Davison (@jamie_davison1) reported from Seaham, EnglandMy wifi and 4g at home is absolutely garbage, sort your **** out @virginmedia
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed
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Helen Embleton (@HelenEmbleton1) reported from Leadgate, England@virginmedia Your customer services
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Gareth Miller (@geemiller71) reported from South Shields, England@virginmedia Horrific customer service
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Mazza 66 (@66_mazza) reported from Newcastle upon Tyne, England@virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????
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🦦 Helen (@vitosauras) reported from Gateshead, EnglandYou lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia
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Mr Smoggie (@PaulCraig24) reported from South Shields, England@virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia She’s sent me a service receipt out
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification
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The Geordie Villan (@geordievillan1) reported from South Shields, England3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.
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claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England@virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FordPrefect (@fp2072) reported@virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure
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Ben (@Benji_adams1) reported@kellyj70 @virginmedia Is yours still down? I am also in the PO6 area.
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London leaver (@ross_biagini) reported@virginmedia It went down at the weekend so please can you refund me?
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Sarah Loughran (@SarahDruscilla) reported@O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.
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💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported@fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working
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Vicky 💖 (@Vicky51308928) reported@virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable
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iBraderz (@iBraderz) reported@virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.
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alexander jordan (@alexanderjordan) reported. @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.
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Fergal Hickey (@fergal_hickey) reported@VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead
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Fatscholes76 🇺🇦 (@fatscholes76) reported@virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?