Virgin Media Outage Report in Gateshead, England
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The latest reports from users having issues in Gateshead come from postal codes NE10, NE88 and NE9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, North Shields, Gateshead, South Shields, Borough of North Tyneside, Bedlington, Sunderland, Wallsend, Jarrow and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
||
| Gateshead |
Wi-fi | |
| South Shields |
Phone | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Hells Bells 🐧
(@hellsbells610) reported
from
Gateshead, England
@virginmedia Thanks for your reply. I think there have been a few problems around where I live, but it seems to be ok now.
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@virginmedia It's always 47.37 when it should be a straight £47. We do everything online and never get paper stuff to do with our package or billing
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Steve Dey
(@Stevedey) reported
from
Newburn, England
@virginmedia must be 8pm. Internets down 😂 #clockwork
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia i tried google and doesnt work.
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IanBurns
(@ll370) reported
from
Newcastle upon Tyne, England
@virginmedia 2 weeks back with you and my signal keeps dropping almost every single day, best internet provider. I think I have grounds to terminate my contract. What a joke
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia done it but no help thats why fed up thought you would advise somewhere different to contact
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gemma fisher
(@gemmafisher5) reported
from
Gateshead, England
@virginmedia what an absolute #nightmare to #cancel my services because I’m movinghouse my call has been hung up on #twice now #1andahalf hours on the phone and I’m still on #hold 🤬
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Hells Bells 🐧
(@hellsbells610) reported
from
Gateshead, England
@virginmedia are there issues in the Gateshead area. Broadband keeps on going down. Tried turning hub off/on, but not helping.
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia kept changing my password then said if phone they charge me . My son has same problem but send emails on phone through gooogle
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Michael Taylor
(@mickeywhizz) reported
from
Newburn, England
@markcatchlove @virginmedia Very much doubt it Mark; like I say- they have the market sewn up so can treat their existing customers with contempt.
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⚽NUFC 1892⚽
(@TheToon1892) reported
from
Newcastle upon Tyne, England
@virginmedia Done all that, there were no issues prior to upgrading. My speed is a quarter of what it was.
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@virginmedia Your customer service was the worst ever One guy actually shouted at us Your TV never worked your internet went off at night We constantly had to reboot All while paying you a small fortune So no we won't be returning
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Janice
(@Janthebestmam) reported
from
Walker Gate, England
@virginmedia no just have to put password and email address in. The green tick appear then keeps saying sign in
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia well cant send email blame my phone! Then say charge fix it. Then say may aswell leave said bye! After 10 yrs great service!
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Michael Taylor
(@mickeywhizz) reported
from
Newburn, England
@virginmedia just had a very frustrating afternoon with your call centre trying to dump our landline which we never use. After 13 years as a customer it is particularly galling to then see on the comparison sites how much more you value new customers.
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S t e p h . ♡
(@stephwales_) reported
from
Gateshead, England
So annoying everything been off since around 11 this morning & now they’ve just updated service status that’s it’s going to be tomorrow at 6pm it’s fixed, that’s a big change from 6pm tonight!!! Bet I still get charged full price for a service that isn’t working. @virginmedia
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mightymagpie99
(@mightymagpie99) reported
from
Newburn, England
@damieng5 @garethmck1987 @virginmedia @NETGEAR I agree. I have the same set up . With Virgin SH3 no wifi signal to conservatory. With Orbi mesh network wifi everywhere in house & in the garden too. Costs a bit more but woryh it IMO.
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Paul Humphreys
(@MrPaulDH) reported
from
Washington, England
@virginmedia waiting waiting on the phone no internet at all now your Auto mated checking service says a problem need to speak to your CS. Waiting waiting 30 minutes now
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia can receive emails cant send 2months now but said my phones fault and have to pay fix it. Emails not part of package
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@virginmedia It was for my internet and TV account. I've managed to do it on my housemates app as they had no issues with the app.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Esther
(@FallingStar_1) reported
@virginmedia Honestly this is getting ridiculous. Recorded a film last week that had a chunk missing from the middle because of a reboot. WiFi regularly goes down for short periods of time. You’re lucky we have a tonne of stuff recorded we haven’t watched or we would have moved a while back.
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Riz
(@NewsWaltham) reported
@NatashaCherie_x @virginmedia Having the same issue. Last 3 months, Internet has been on and off. Constantly complaining and receiving no action or resolution. But they are still happy to take my monthly bill on time!
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David Smith
(@DavidSmithAVFC) reported
@virginmedia On the same week you decided to reward my four years loyal service by putting my package price up by £15? Bye Virgin 👋
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Ghosty
(@jhilton_) reported
@Tiffany65544319 @virginmedia Tv down in SN3, internet is ok, looks like a country wide issue
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Mayan Turner
(@MayanTurner) reported
@virginmedia And yes, I literally have nothing better to do at the moment apart from swerve housework, my toddler is asleep and all your services are down. So there.
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John
(@GrumpyPandaF1) reported
@virginmedia Hi,had 2 calls from this Number today 023 8251 2675,claiming to be from yourselves,they're saying problem with internet,heavy foreign accent After some research into the Number it's not you & numerous other people are getting "Virgin media" calls as well Block it pls
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BILS&RYE
(@bilsrye) reported
@virginmedia Website down too!
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Debbie A
(@DebbieA55544467) reported
@virginmedia as already reported by others, tv service and Wendy website down…. Any chance of an update to inform your customers!
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Steve Edwards
(@Eddy_Senior) reported
@virginmedia Binned it years ago , its always been ****, not a patch on Sky...
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Darren Williams
(@DarrenW87194760) reported
@kaitee73 @virginmedia @desosulli 18000 people trying to call all at once, I assume. Having all the same issues