Virgin Media outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Blyth, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Wallsend, Chester-le-Street, Seaham, and Bedlington.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	21 hours ago
South Shields	Total Blackout	1 day ago
Gateshead	Internet	2 days ago
Blyth	Internet	4 days ago
Gateshead	Internet	4 days ago
Newcastle upon Tyne	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  JOP (@40yearsofhurt) reported 15 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  Craig Smart 💙 (@CraigSmartUN) reported 16 minutes ago from Gateshead, England

  @virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!

• 
  Bob Scott (@scotty8461) reported 16 minutes ago from Shiremoor, England

  @virginmedia wifi speed is disgustingly slow in NE 27

• 
  liam sholder (@liamsholder91) reported 16 minutes ago from Newburn, England

  @virginmedia won't even let me over the automated service

• 
  David Pearce (@pearceswan) reported 21 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

• 
  Iinton Smith (@lintoniosmythe) reported 21 minutes ago from Chester-le-Street, England

  @virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up

• 
  Trid (@TrevorRidley) reported 25 minutes ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  Sam (@purplelime) reported 26 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  Jamie Davison (@jamie_davison1) reported 28 minutes ago from Seaham, England

  My wifi and 4g at home is absolutely garbage, sort your **** out @virginmedia

• 
  Victoria barry (@VictoriaBarry82) reported 32 minutes ago from Sunderland, England

  @virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed

• 
  Helen Embleton (@HelenEmbleton1) reported 33 minutes ago from Leadgate, England

  @virginmedia Your customer services

• 
  Gareth Miller (@geemiller71) reported 34 minutes ago from South Shields, England

  @virginmedia Horrific customer service

• 
  Mazza 66 (@66_mazza) reported 36 minutes ago from Newcastle upon Tyne, England

  @virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????

• 
  🦦 Helen (@vitosauras) reported 37 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  Mr Smoggie (@PaulCraig24) reported 40 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  Victoria barry (@VictoriaBarry82) reported 43 minutes ago from Sunderland, England

  @virginmedia She’s sent me a service receipt out

• 
  Carl Walsh (@Carl_Walsh33) reported 45 minutes ago from Wallsend, England

  @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

• 
  The Geordie Villan (@geordievillan1) reported 50 minutes ago from South Shields, England

  3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.

• 
  claire🐱🐾🐾 (@clairekitty12) reported 55 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  liam sholder (@liamsholder91) reported 60 minutes ago from Newcastle upon Tyne, England

  @virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FordPrefect (@fp2072) reported 7 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure

• 
  Ben (@Benji_adams1) reported 13 minutes ago

  @kellyj70 @virginmedia Is yours still down? I am also in the PO6 area.

• 
  London leaver (@ross_biagini) reported 14 minutes ago

  @virginmedia It went down at the weekend so please can you refund me?

• 
  Sarah Loughran (@SarahDruscilla) reported 15 minutes ago

  @O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.

• 
  💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported 17 minutes ago

  @fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working

• 
  Vicky 💖 (@Vicky51308928) reported 22 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable

• 
  iBraderz (@iBraderz) reported 24 minutes ago

  @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

• 
  alexander jordan (@alexanderjordan) reported 25 minutes ago

  . @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.

• 
  Fergal Hickey (@fergal_hickey) reported 26 minutes ago

  @VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 27 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?