Virgin Media outages and service status in Dunston, England

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunston, England

The most recent Virgin Media outage reports came from the following cities: Sunderland, Wallsend, Newcastle upon Tyne, South Shields, Gateshead, Consett, Jarrow, North Shields, Whitley Bay, and Washington.

City	Problem Type	Report Time
Sunderland	TV	19 hours ago
Wallsend	TV	2 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

• 
  David Pearce (@pearceswan) reported 2 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

• 
  Dowlo (@dowlo100) reported 4 minutes ago from Whitley Bay, England

  @virginmedia my elderly mother has been trying to contact you for over 3 weeks now to cancel her sub as it has gone up £60 pm. She has been out on hold numerous times and cut off no help on chat etc. her only option now is to cancel the DD as she can’t afford this anymore… help

• 
  Maxine Tennet (@maxinetennet74) reported 4 minutes ago from Walker Gate, England

  What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.

• 
  Victoria barry (@VictoriaBarry82) reported 8 minutes ago from Sunderland, England

  @virginmedia I’ve looked & it’s no help

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 18 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  liam sholder (@liamsholder91) reported 20 minutes ago from Newcastle upon Tyne, England

  @virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?

• 
  NETheatreGuide (@NETheatreGuide) reported 21 minutes ago from Ryton, England

  @virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.

• 
  Bob Scott (@scotty8461) reported 25 minutes ago from Shiremoor, England

  @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

• 
  Iinton Smith (@lintoniosmythe) reported 26 minutes ago from Chester-le-Street, England

  @virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up

• 
  liam sholder (@liamsholder91) reported 29 minutes ago from Newburn, England

  @virginmedia won't even let me over the automated service

• 
  Adam Appleby (@adamappleby) reported 31 minutes ago from Sunderland, England

  @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

• 
  Edan Kidd (@KiddEdan) reported 32 minutes ago from Whitley Bay, England

  @virginmedia two nights in a row the internet goes down, yous are a bag of shite

• 
  Paul Jukes A874036 (@UnicornRunning) reported 38 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

• 
  Liam (Tinybuddy) (@liam_Tinybuddy) reported 41 minutes ago from Newburn, England

  @virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help

• 
  Steph. (@stephwales_) reported 41 minutes ago from Gateshead, England

  @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 43 minutes ago from South Shields, England

  @virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 46 minutes ago from South Shields, England

  @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

• 
  Steph. (@stephwales_) reported 49 minutes ago from Gateshead, England

  A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

• 
  Craig Smart 💙 (@CraigSmartUN) reported 52 minutes ago from Gateshead, England

  @virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!

• 
  Steph. (@stephwales_) reported 59 minutes ago from Gateshead, England

  Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Geraint Evans (@RGE_Art) reported 7 minutes ago

  @Strudlehoffer @JFab208 @virginmedia I really do feel your pain. Are there any companies out there that even pretend to offer acceptable customer service?

• 
  Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported 8 minutes ago

  Anyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?

• 
  WRXTW🌊 (@twwenlock) reported 8 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 9 minutes ago

  *cries in Virgin Media customer*

• 
  ElaineGolding (@Elainebks) reported 12 minutes ago

  @RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile

• 
  Amanda Lee (@amandajlee_lee) reported 14 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  G (@gemgemmzzzz1) reported 14 minutes ago

  @virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection

• 
  Liesl_ (@_lliesl_) reported 16 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 19 minutes ago

  Virgin media absolutely terrible

• 
  DJ Dilla (@DJDillaBSR) reported 22 minutes ago

  @virginmedia are there currently problems in the Bristol area?