Virgin Media

Virgin Media Outage Report in Shiremoor, Borough of North Tyneside, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shiremoor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shiremoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shiremoor, Borough of North Tyneside, England 03/18/2025 00:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shiremoor, Borough of North Tyneside, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Bedlington, Blyth, Wallsend, Gateshead, North Shields, Blaydon-on-Tyne, South Shields, Jarrow and Hebburn.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Shiremoor, England

Latest outage, problems and issue reports in Shiremoor and nearby locations:

  • philippat Philippa Taylor (@philippat) reported from Whitley Bay, England

    @virginmedia good customer service , they asked if they could ring me back in 15 mins due to his PC not working , now 2.5 hours later and I am still waiting , tried ringing them back and been on hold for 28 mins now 😡

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • minkewales minkewales (@minkewales) reported from Newcastle upon Tyne, England

    @Dabooka @skybiggerpic @virginmedia It was my second attempt to be fair. First time they reduced the price rise to £1.50 per month, then I rang back a few days later to cancel. Found a better deal elsewhere but price was the driver for wanting to leave. Lovely @virginmedia agent was able to help!

  • neosalad neosalad (@neosalad) reported from Walker Gate, England

    Nice one @virginmedia I've missed all the 2nd half of the match now. No BB, no Tivo. And your still billing me a higher rate than was agreed when I did the tests which say no issues in my area. Tried resets.

  • neosalad neosalad (@neosalad) reported from Walker Gate, England

    @SundSaeed @virginmedia Engineer booked for Tuesday. Not happy. No football! No @carltonkirby #homeofcycling AND NO xbox @GearsofWar times on Saturday NIGHT. TESTS SAY NO Issues. But there is issues. #NE6

  • jameshedges4 James Robert Hedges (@jameshedges4) reported from Newcastle upon Tyne, England

    @virginmedia I need someone to contact me immediately as I need to make a serious complaint about service. Completely ready to escalate to higher management as this incompetence of this company is a disgrace

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    Another blackout on @virginmedia

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @virginmedia Worst broadband and cable provider of all time.

  • ThunderbirdWPC Tracey Ainsley (@ThunderbirdWPC) reported from Whickham, England

    @virginmedia The person that put me on hold said it looked like there was a problem in our area and tried to put me through to technical help but after music droning on for ages it just stopped. Have given up and watching a dvd instead

  • Wardixo Jonathon Ward (@Wardixo) reported from South Shields, England

    Shoutout to @vmbusiness who after 5 days told me to reset my router and have now told me they will simply continue to monitor the problem. No stream until NationWars now where we pray it’s going to be better.

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Anyone else on @virginmedia getting “To Be Announced” on virtually every channel. Tried rebooting, switching on and off. Strikes me that VM has gone to shit recently. Loads of channels have gone, close to sacking it off.

  • ThunderbirdWPC Tracey Ainsley (@ThunderbirdWPC) reported from Whickham, England

    Been hanging on phone to @virginmedia for 19 mins and then got cut off! Was 54 mins the other week. Do you think we have time just to sit around! Problems with tv service! Same yesterday in our NE16 area

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Longhirst, England

    @virginmedia This is so, so bad.

  • brtoon Brian Reid (@brtoon) reported from South Shields, England

    @virginmedia @honestlyhelen I've had similar feelings, my bill has rocketed by £11 per month over the last few months for my TV only service as Virgin only offer discounts now for multi package deals, loyalty no longer rewarded it seems 🤔

  • trisgallagher Hot Acid Rhythms (@trisgallagher) reported from Whitley Bay, England

    @virginmedia Every single day for the last week my router just turns itself off and starts to update or drops out completely. Paying a lot of money for this service and it just isn’t good enough.

  • Selwynsaint Selwyn St.Bernard🇹🇹🇬🇩 (@Selwynsaint) reported from Longbenton, England

    If @virginmedia offer you a 6 month free upgrade do not accept it. It is a way of locking you into a further contract. Poor service as always

  • andychristie999 ac (@andychristie999) reported from Sunderland, England

    @virginmedia over the last few years virgin media internet has got worse the people that work in the call centres are so abrupt and rude I’ve called approximately 10 in the last 5 months and still have a intermittent fault on my internet service !!!!

  • GlocketCosplay ✾Bam Bam✾ (@GlocketCosplay) reported from Dunston, England

    Yeah great, I lose my TFT ranked after hard winning most of it because @virginmedia internet service goes down more consistently then most men.

  • lukejameson17 luke jameson (@lukejameson17) reported from Sunderland, England

    @virginmedia right you want to explain why my broadband is at 4mbps when there’s no “issue” in my area... hate to tell you there clearly ******* is

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Longhirst, England

    @crokakaar @virginmedia Try calling them for help if you've got a spare few hours to waste.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • zuzubug1 zuzubug (@zuzubug1) reported

    @virginmedia It’s basically just ongoing - the last 6 months the service from virgin has been quite bad. The internet stops working and then is fine for a week and then is awful again. And it’s happening all over. Not just me. There must be internal issues? It wasn’t like this.

  • Bobafet99434502 Bobafet (@Bobafet99434502) reported

    @virginmedia Hi my powerline adapter no longer works,I have phoned several times and its still not resolved.I need a technician to come to my house and fix this.Please advise.

  • sedgynffc lostmymojo (@sedgynffc) reported

    @virginmedia Well it's been over a week already so I have to suffer slow speed for another 3 weeks until you do something. And still expect me to pay for it

  • KevinTitley62 kevin titley (@KevinTitley62) reported

    @virginmedia THEY HAVE PUT THE POXY PHONE DOWN AFTER ABOUT 40 MINUTES ON THE PHONE THEY HAVE PUT IT DOWN

  • KevinTitley62 kevin titley (@KevinTitley62) reported

    @virginmedia Must say Virgin media is going down hill all the time can't seem to get nothing right

  • Hash1981 Ash (@Hash1981) reported

    @virginmedia No broadband service, very poor customer service (where they consistently hung up on me and made me wait for quite some time) offered me peanuts for compensation) @Ofcom

  • Hash1981 Ash (@Hash1981) reported

    Didn't realise it's standard practice for @virginmedia to send a text message for me to call back to resolve a complaint I made, then have your call center then turn around and say they can't resolve it @Ofcom

  • KevinTitley62 kevin titley (@KevinTitley62) reported

    @virginmedia I CAN SEE WHY YOU ARE BUSY BECAUSE YOUR COMPANY VIRGIN MEDIA IS CRAP

  • Leelamou 🌻 Sophie 🌻 (@Leelamou) reported

    @virginmedia I haven’t tried but I’m guessing I would have the same problems as the router lights change colour or flash

  • ilsonowl Stephen - 🦉OvO🦉 (@ilsonowl) reported

    @virginmedia Totally unacceptable to upgrade your network in my area without any prior notice when there are 2 people who work from home at our address who rely on WiFi to do there job. You should give notice and also provide alternative option to get wifi access during downtime