Virgin Media

Virgin Media Outage Report in Shiremoor, Borough of North Tyneside, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shiremoor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shiremoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shiremoor, Borough of North Tyneside, England 03/17/2025 19:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shiremoor, Borough of North Tyneside, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Bedlington, Blyth, Wallsend, Gateshead, North Shields, Blaydon-on-Tyne, South Shields, Jarrow and Hebburn.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shiremoor, England

Latest outage, problems and issue reports in Shiremoor and nearby locations:

  • EmSatch EmSatch (@EmSatch) reported from South Shields, England

    @virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • Ne31phil Phil Robinson (@Ne31phil) reported from Hebburn, England

    @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from South Shields, England

    @virginmedia broadband down??? Ne34????

  • liamsholder91 liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @virginmedia Horrific customer service

  • ZicoPete Pete Irving (@ZicoPete) reported from Sunderland, England

    On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍

  • allymcgeorge Alvin TX Fernandez (@allymcgeorge) reported from Whitley Bay, England

    @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

  • liamsholder91 🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is my internet not working ne4 8qh please sort it 🙏

  • Dave_is_Elvis David (@Dave_is_Elvis) reported from Boldon Colliery, England

    @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

  • hylt64 Hilly Marshall (@hylt64) reported from Newcastle upon Tyne, England

    @virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

  • geordievillan1 The Geordie Villan (@geordievillan1) reported from South Shields, England

    3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

  • ZicoPete Pete Irving (@ZicoPete) reported from Sunderland, England

    @virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

  • scotty8461 Bob Scott (@scotty8461) reported from Shiremoor, England

    @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • New_Newco_Demon MB:1872 (@New_Newco_Demon) reported

    @virginmedia any update on down time for broadband in the G33 area? According to customer service there’s no issue with my connection. except there multiple reports all over twitter of broadband being down.

  • dawne07 DawnE (@dawne07) reported

    @virginmedia internet down G66. Devices showing connected but no internet, both wired and wireless. No faults reported on your checker. Called your support who have done what they can, but still no internet. Engineer availability 5/01! #WFH just got very difficult!

  • BluenosedCOOP Gusty Spence (@BluenosedCOOP) reported

    @virginmedia @dalnaskhl Your website barely works half the time and even when it does it the status checker NEVER reflects what problems there in the area.

  • IainBaileIain Iain J. (@IainBaileIain) reported

    @filmflammable @virginmedia @virginmedia is down G61 now. Has been for about an hour. Internet has been intermittent for over a week now. Time to change provider. They are nothing but bandits.

  • dujiedes Douglas Sinclair 💙 (@dujiedes) reported

    @virginmedia Done. No listed issues in my area. Still no internet. All devices in home connecting to router fine.

  • deanconnelly1 DC (@deanconnelly1) reported

    @virginmedia G81 Virgin media broadband down for both wired and wireless devices. When will this problem be fixed? 😒

  • huntxrmatthew Matthew Hunter (@huntxrmatthew) reported

    @virginmedia Thanks, Only issue is that the service page won’t load for updates so not sure how I can see that? Appears it won’t load for anyone in Glasgow going by tweets?

  • StevenK86 Steven King (@StevenK86) reported

    @virginmedia Wifi appears to be down in the G77 area of Glasgow. Can you confirm?

  • mofumanju 🌿🌸Nariଘ(੭ˊ꒳ˋ)੭🌸🌿 @ mei-simpai (@mofumanju) reported

    Virgin media so kind to gift me with a hour of work wasted because internet doesn't work 🙄

  • shonadon shona donaldson (@shonadon) reported

    Hi @virginmedia my broadband connection is down. I’ve followed online help and still not working. Phoned and been cut off twice now. Please help.