Virgin Media Outage Report in Cramlington, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (26%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Morpeth, Sunderland, Wallsend, Shiremoor, South Shields, Whitley Bay, North Shields, Blaydon-on-Tyne, Cramlington and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Morpeth |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
-
BEYOND VINYL
(@beyond_vinyl) reported
from
Newcastle upon Tyne, England
@vmbusiness @virginmedia my phone and broadband is down (#NewcastleUponTyne city centre) we are in a pandemic and I have nothing else to do so need internet!! Any idea when service will be restored??
-
Donna watson
(@donnawatson76) reported
from
Dunston, England
What to do when you have been trying to contact @virginmedia since november 2 complaints raised with disgusting customer service, eventually someone answers the phone only to cut me off 😡😡😡
-
Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia Your team still do not answer the phone. Constantly on hold and then they hung up on my partner yesterday when she got through. The box will be left outside the address for you to collect because we have been trying to cancel for a week now and it is a joke. #poorcustomerservice
-
Martin Avery
(@martin_avery) reported
from
Newcastle upon Tyne, England
@virginmedia are you having problems with your broadband connections in the NE15 area ?, it’s been rubbish over the last few days
-
Paul
(@Wilbaharris) reported
from
Whitley Bay, England
@virginmedia broadband constantly disconnects, contacting you via phone is a total waste of time. How do I get this issue sorted?
-
David
(@CompaneroDave) reported
from
Wallsend, England
Have been forced upstairs to watch the match in the PS4. WiFi is usually crap up here. But, no, it's working perfectly so I'm forced to watch #NUFC. Cheers @virginmedia, why can't you do this when I'm trying to work?!
-
Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia any chance you can reply since your customer service department have just hung up after waiting an hour to get through. So sick of your terrible customer service hence why i want to leave. #virginmedia #poorcustomerservice #cancellation
-
Donna watson
(@donnawatson76) reported
from
Dunston, England
@virginmedia My initial call was about the price increase and to see if we could downgrade as my partner is on furlough my business is closed that was 25th nov so have since paid another 2 months bill £168 I could not be more disappointed in the service i have received
-
Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
-
Paul
(@Wilbaharris) reported
from
Whitley Bay, England
@virginmedia What an absolute shower of **** your customer services are, goodbye don’t contact me again!
-
Liam
(@L17aamLiam) reported
from
Gateshead, England
@virginmedia total disgrace. Very poor service.
-
Bill Gibbon
(@billgibbon) reported
from
Whitley Bay, England
@virginmedia All praise to your engineer Paul who has got us back online this afternoon. Still needs a new cable to be pulled through, but the fix is there. Thanks for everything.
-
Bill Gibbon
(@billgibbon) reported
from
Whitley Bay, England
@virginmedia Thanks - doesn’t help. All state no known issues. We’ve no TV/phone/broadband or anything. using O2 phone hotspot to connect to you.
-
Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia It has been over a week trying to contact you and it’s impossible. The contract needs to end on 04/03/21. Your service makes things 10x harder than any other provider.
-
Peter Oliver
(@peteroliver18) reported
from
Gateshead, England
@virginmedia My broadband has gone into a weird stopped working properly and I'm at my dad's house 12 Wardenlaw NE10 8NE it keeps going on and off and is so slow and it is barely usable! Is anyone else having the same problem with Virgin?
-
Jacqueline Critchley
(@Jacq_Critch) reported
from
Longbenton, England
@virginmedia @Steven_Smith89 I’ve tried reaching out via the telephone number provided on your website, however despite numerous attempts I have failed to speak to anyone & a fault at your end meant that the line went dead yesterday as I got through... why do you make this so difficult? PLEASE HELP 🙏
-
.💙#FBPPR #FBPE You have no authority here johnson
(@chrismayes) reported
from
Whitley Bay, England
Hey @virginmedia #DontFundGBNews or i terminate my contract with you.
-
Steven Smith
(@Steven_Smith89) reported
from
Longbenton, England
@virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom
-
Tommy Rotten
(@Beardyknave) reported
from
Shiremoor, England
@james_cooney @virginmedia I ended up talking to someone else who gave me the deal I was after straight away, such a **** on. If you're able to do something just do it, I have **** to do.
-
Donna watson
(@donnawatson76) reported
from
Dunston, England
@virginmedia I am not in receipt of universal credit and back in nov i thought we could save some money by downgrading now I would like everything out, and will go with another provider. After the service i have received from yourselves nobody else can do as bad a job
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Musafir
(@Headbanger_25) reported
@virginmedia And you’re telling me this may take a few more days. Tell me what the actual issue is
-
andy
(@a7powell) reported
@virginmedia Generally unreliable broadband….WiFi pods drop out and reboot every hour for around 10 minutes….fed up of call customer services and being on hold for an hour to then get told to turn it off and back on again…..it’s not peppa pig!
-
John Spiers 💙
(@JohnSpiers5) reported
@virginmedia Only on Sky services on the TV, which I don't subscribe to. Service status says broadband is fine. I've rebooted the router, but if anything, it made it worse
-
Fabio Dos Santos
(@fabiortsantos) reported
@virginmedia It depends. Virgin Wayleave has had no issue in sharing that info by email. Virgin Engineers had no issue calling me and texting to deal with this.
-
Jamie Nairn
(@covrules) reported
@virginmedia I’ve rung several times, been waiting 25 mins + each time, get told they’ll ring me back once sorted - never do. Or like last time just cut me off and don’t ring me back. Getting really fed up now!
-
Jamie Nairn
(@covrules) reported
@virginmedia But this issue has been going on for at least 10 days now - it’s not good enough!!!
-
Danger Dogs
(@DogsDanger) reported
@virginmedia is there a problem in Barnsley area can’t get the internet?
-
Craig Hobbs Photography
(@CraigHobbsPhot1) reported
@dwebberjourno @virginmedia They're shocking! Had nothing but issues and hours on the phone when we joined, months of wrong bills
-
G. John Cole
(@gjohncole) reported
@virginmedia Crap signal in SE3 for a week. Virgin Whatsapp help finally told me signal 'unstable' due to recently fixed mast. This was 3 days ago. *When will it stabilize again?* Not good when separated from family in pandemic!
-
Benny
(@Benny__H) reported
@virginmedia Thanks.i know what I get from o2 side but what benefits are there to me at home as a VM customer.