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Virgin Media outages and service status in Cramlington, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Cramlington, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 6, 9:54 PM GMT+1.
  • 56% Internet (56%)
  • 19% Total Blackout (19%)
  • 19% Wi-fi (19%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cramlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cramlington, England

The most recent Virgin Media outage reports came from the following cities: North Shields, Newcastle upon Tyne, Jarrow, Bedlington, Gateshead, Wallsend, South Shields, and Whitley Bay.

CityProblem TypeReport Time
North Shields Internet 14 hours ago
North Shields Wi-fi 1 day ago
North Shields Internet 1 day ago
Newcastle upon Tyne Internet 1 day ago
Newcastle upon Tyne Internet 1 day ago
Newcastle upon Tyne Total Blackout 3 days ago

Nearby cities with recent reports

Newcastle upon Tyne

5 recent signals

1 day ago
North Shields

4 recent signals

14 hours ago
Jarrow

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • vitosauras
    🦦 Helen (@vitosauras) reported from Gateshead, England

    **** off Virgin Media, useless bollocks

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

  • Andymorris74
    Andrew Morris💙 (@Andymorris74) reported from Mitford, England

    @virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia No, service page still says all services are fine but my landline still not working.

  • CazzaW
    CazzaW (@CazzaW) reported from Walker Gate, England

    @virginmedia down in Newcastle? How am I meant to work?

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    @virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

  • ScottN1504
    Scott Noble (@ScottN1504) reported from Newcastle upon Tyne, England

    Has anyone ever sent anything back to virgin media before? Need some help if possible

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia what's going on still nothing no data no phone service nothing sort it out

  • Corney77
    Paul Corney (@Corney77) reported from Choppington, England

    @virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    @virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia No customer service just ignore customers

  • NETheatreGuide
    NETheatreGuide (@NETheatreGuide) reported from Walker Gate, England

    Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia No help needed, thanks - just praising the deal I was given last night 🙌

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @virginmedia wifi speed is disgustingly slow in NE 27

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia hi are you having problems in NE34? Our TV has been down since around 10.45am with error code V53. Can’t check service status online as your site appears to be unavailable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rchcool
    It's mom not mum (@rchcool) reported

    @virginmedia 3rd time this week our broadband is down, no explanation has been given each time only “an outage has been identified” and it takes at least a day to repair. What is the reason? I need to work from home this week and receive the service I am paying for.

  • mikegormley2003
    Mike (@mikegormley2003) reported

    @virginmedia WIFI been down for days, engineer comes yesterday, says he can’t fix it, says he’ll pass it on and leaves. No proof he’s been or any contact about what’s next. Shocking. DD5 1EJ.

  • ColinBurman
    Colin Burman (@ColinBurman) reported

    @virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman

  • Rab75A
    Rab A (@Rab75A) reported

    @virginmedia is there a outage in KA3 area of Kilmarnock

  • DevilHatman
    Hatz (@DevilHatman) reported

    @virginmedia what on earth is going on? My upload speed has been dogshit since Friday/Saturday. Today along it's dropped from about 25mb/s to less than 10mb/s. All your site says is "intermittent issues in the area"... which is so regular its utterly redundant now

  • davidlbrierley
    David Brierley 🍺 🏌️‍♂️ (@davidlbrierley) reported

    @virginmedia Con't But now seems to have disappeared. It must be somewhere but where? 4.i no longer seem to be able to search for a programme 5. Why do I have to sign in to watch a programme that I have already recorded 6. Can you explain why, if I watch a programme with subtitles

  • eldarioth
    Eldarioth (@eldarioth) reported

    @AncientJellyTot @virginmedia Same problem with religious callers but one replied with "Jesus would want to use to talk to you whatever your sign says". I had to stifle a giggle as I closed the door.

  • PeteBradders
    Pete Bradbury (@PeteBradders) reported

    @virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

  • mikegormley2003
    Mike (@mikegormley2003) reported

    @virginmedia WIFI been down for a few days, engineer comes, says he can’t fix it and leaves. No proof he was here and nothing to say he’ll fix it! Shockingly poor service DD5 1EJ

  • debbiegaunt
    Debbie Woodburn (@debbiegaunt) reported

    @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.