Virgin Media

Virgin Media Outage Report in Cramlington, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cramlington, Northumberland, England 12/11/2024 14:50

December 11: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: South Shields, Newcastle upon Tyne, Gateshead, Sunderland, Jarrow, Wallsend, North Shields, Whitley Bay, Blyth, Hebburn, Bedlington and Newbiggin-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • Townendtopman Barry Cook (@Townendtopman) reported from Sunderland, England

    @virginmedia I’ve sorted the problem I think. Or maybe until the next time it goes off. I’ve disconnected coax cable etc and blew them clean and tightened them back up and done a speed test and it’s up to 365mb download speed. Hopefully this has fixed problem

  • vanderpijpen ChrisV2theP™ (@vanderpijpen) reported from Wallsend, England

    @virginmedia Yeah because they couldn't get it to work so my problem was hardly resolved!!!!!!

  • spleenal Nigel Auchterlounie (@spleenal) reported from Whitley Bay, England

    Hi @virginmedia i just had a call He said was from your technical department (We have been having quite a poor service from you over the last few months) He said he had to optimise the router & asked me to go to a site starting w3c Hung up because not a virginsite Was it you?

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia Well it said no issues, but all my devices will not connect, rebooted router. Nothing..

  • rayspencermbe Ray Spencer MBE (@rayspencermbe) reported from South Shields, England

    Stay Healthy Stay Safe -final message from @virginmedia text service. It should read stay patient stay calm. Hopeless service and very slow!! I never thought I say I’d rather just wait on hold for the operator

  • Townendtopman Barry Cook (@Townendtopman) reported from Sunderland, England

    Ha ha @virginmedia it’s gone off again. This is twice since dinner time where it’s just randomly turned itself off. #annoying and yes it’s saying there’s nothing wrong with the service in my area. So why does it turn itself off ffs

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia service down NE26 PANTS

  • NikoSarcevic Niko (@NikoSarcevic) reported from Newcastle upon Tyne, England

    @virginmedia I see. It is very unfortunate as I cannot do my work when I’m not online and I also spend more on mobile internet because the service I pay for regularly is simply not there.

  • SandyMcWatson Sandy 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported from Newburn, England

    @virginmedia Yes. There is a known issue in my area but no "explanation". It's states the fix estimate is 3pm. That's almost a whole day's salary.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia these past few weeks my wifi signal has been absolute dog, I used to be able to get good signal all around the house, now barely get goof signal in my kitchen no more than 10m away from the hub, my TV which is about 2m away only gets 30mbps when my package is 200??

  • NikoSarcevic Niko (@NikoSarcevic) reported from Newcastle upon Tyne, England

    @virginmedia Service page doesn’t indicate anything. I’ve checked all the devices (I only use the wifi no lan cables) and nothing is connected.

  • shenry1972 me (@shenry1972) reported from Whitley Bay, England

    Dear @virginmedia, why is your WiFi so bloody awful? Another day of resetting, rebooting etc etc and it's still **** 😩

  • vanderpijpen ChrisV2theP™ (@vanderpijpen) reported from Wallsend, England

    @virginmedia Rubbish! That number is automated said sent signal 2 switch off box and restart didn't happen spend another hr on phone explaining issue 2 4 different advisers!!! Worst service I've ever received complete garbage

  • YummyMummyMo Trish (@YummyMummyMo) reported from Whitley Bay, England

    @kidneydoc101 @virginmedia @virginmedia reply to your customer, and sort out the problem. It's not difficult.

  • lbschmee Liam Bowering (@lbschmee) reported from Gateshead, England

    Hi @virginmedia, I have recently signed up for your WiFi package. However the Webpage when I try to register for a My Virgin Media account appears to be broken. Is there any other way to register for an account online? Thank you

  • MikeYau8 Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England

    @virginmedia So now moved to @vmbusinesshelp line instead of residential activated yesterday and new router installed with no problems. Tonight 7.19pm internet goes down? 7.45m internet goes down? I am paying significantly more and receiving the same poor line?!?!?

  • KirstyRockett Kirsty Rockett (@KirstyRockett) reported from South Shields, England

    @virginmedia my 80 year old mother is in ill health, in June I helped her online cancel paper bills, since this time we have done this another 2 times,Mam has tried to call no answer after 45 on hold,Ive just tried to email with the address on rear of bill, it doesn’t work.

  • vanderpijpen ChrisV2theP™ (@vanderpijpen) reported from Wallsend, England

    @virginmedia Through WhatsApp chat lastnight said it was done received email saying added. Checked tonight still not working. Phonecall to your call centre 3 operators still not working now waiting for a technician 2 call me back apparently within 4hrs

  • Townendtopman Barry Cook (@Townendtopman) reported from Sunderland, England

    Please be aware everyone when you get a inbox from virgin media. I got one yesterday asking about my account and asking me to send my card details and card holder name and security number to verify the account. It wasn’t virgin media but a scam. Because my internet was down. Scum

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @k_faulkner @virginmedia @jimconey I only got offered the new customer deal 20 days into my 30 day notice period after actually quitting! By which point I'd already signed up with someone else

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1Orechu Orechu 1 (@1Orechu) reported

    @virginmedia from 1:30 am i dont have internet, i did everything its on the help page and nothing, what is happening? i need the internet im working 😡, and the website its not working

  • pebbles_061994 Gemma Louise (@pebbles_061994) reported

    @virginmedia any news when we will get our service back been a hour now! Money doesn’t grown on trees 🌲

  • gracelloyd25 Grace (@gracelloyd25) reported

    @virginmedia Definitely cancelling this bullshit now, I've had channels not working for months despite your ******* 'engineers' coming out, never had the speeds I pay for and repeated outages. Shittiest company going.

  • xaviii85 xavi (@xaviii85) reported

    @virginmedia seriously ! C’mon! Your internet is rubbish! The amount of times it would crash is ridiculous…please pay you good money for a service with you simply cannot provide!

  • twiglett474 Sophie (@twiglett474) reported

    @virginmedia Any idea how long it's gonna take to sort whatever issue it is this time? No Internet, website down, no help from anywhere! I have to stay up all night in prep for night shifts starting!! Not easy with no TV or Internet and the rest of my family asleep!!! #bored

  • tfbutt Tariq Butt (@tfbutt) reported

    @virginmedia broadband down in KT3 ?!?

  • greypianist ína | D-DAY BY AGUST D (@greypianist) reported

    i hate you @virginmedia i thought it was my phone but turns out you’re having a nationwide outage again. literally don’t have service and the wifi is down and i’m using the website to see if i’m the only one with no service bc the twitter app isn’t working with the wifi.

  • ilykxm kam (@ilykxm) reported

    @virginmedia wtf is happening

  • Cmoizer1 Connor Moizer (@Cmoizer1) reported

    @virginmedia my phone is displaying no service, what’s going on

  • AzuraCrab AzuraCrab (@AzuraCrab) reported

    would be happy to pay for internet... if it actually ******* worked...think your prices need to come down... gg @virginmedia g ****** g... #virginmedia