Virgin Media

Virgin Media Outage Report in Cramlington, Northumberland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cramlington, Northumberland, England 01/15/2025 12:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Blyth, Sunderland, South Shields, Gateshead, Hebburn, Jarrow, North Shields, Wallsend and Whitley Bay.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomSouth Shields Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • SafcJamieG Jamie (@SafcJamieG) reported from Sunderland, England

    @virginmedia They raised a complaint and nothing was done about it, they probably didn’t even listen to the call where I was sold the product, if they did it would have been dealt with

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia I seem to be having BB connection issues here!!!

  • RWileECoyote Rob Wylie (@RWileECoyote) reported from Whitley Bay, England

    @virginmedia hi a few folks on our street keep experiencing drop outs of WiFi signal in the middle of the working week, a few of them have made contact with you but no issues are being found, and you don’t seem to be able to help? but there is clearly an issue?

  • Andygclark Andy Clark (@Andygclark) reported from Wallsend, England

    @virginmedia would like to thank you for your customer service. Over 15 years of money from me. 50% price rise. I would like to leave please. No problem. All booked for you. Good bye. Wish I could afford to treat my customers like that.

  • Lucy__Hedley Lucy Hedley (@Lucy__Hedley) reported from Newcastle upon Tyne, England

    @virginmedia I was told that I would be called back by a manager #lies Now due to further incompetence you have cut off my Internet & phone service. Claiming that I haven't paid a bill when there's a direct debit set up! #diabolical service. I've never been treated so poorly.

  • john_barrass John Barrass (@john_barrass) reported from Cramlington, England

    @virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service

  • paulm844 Paul Marshall (@paulm844) reported from Whitley Bay, England

    WHEN MY @virginmedia CONTRACT IS UP IM OFF TO SKY. Enough of this ****.

  • LeslieBrown953 Leslie Brown (@LeslieBrown953) reported from Hebburn, England

    @virginmedia Wish virginmedia could do something about all the scam calls, I am an virginmedia customer and we are receiving. Had about 30 scam calls just this last week.

  • DavidField1987 David Field CBCI (@DavidField1987) reported from Whitley Bay, England

    @virginmedia I have had a house love booked for two weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and I’m going to spend my morning again trying to fix!

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia I have called them twice today still having issues

  • iYogaBody Tatiana M Newton (@iYogaBody) reported from Whitley Bay, England

    @virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁

  • MJGray1963 Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia can you explain to me why you tell blatant lies in response to a complaint

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia Its the wifi thats gone down. I am currently using a wired connection.

  • ITINTERACT2 Rob Turnbull (@ITINTERACT2) reported from Newcastle upon Tyne, England

    @virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter

  • JeffsW0rld Jeff’s World (@JeffsW0rld) reported from Walker Gate, England

    @virginmedia Please sort your complaints team out.... I’ve been promised a resolution numerous times over the last few months and still nothing. what a complete embarrassment they are.

  • goneinsixtysecs Simon (@goneinsixtysecs) reported from South Shields, England

    @virginmedia how can we be made to pay for a service We have not used my usual bill is £122.00 my new bill is £206.19 the charge is for telephone use of £84.14 we have not used the phone in two month I have been on the phone for over an hour and a half getting passed about

  • Look_North Karl Ward (@Look_North) reported from Whitley Bay, England

    @virginmedia There are no issues in the region apart from your appalling service.

  • DavidField1987 David Field CBCI (@DavidField1987) reported from Whitley Bay, England

    @virginmedia I have had a house move booked for 2 weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and now going to spend my morning again trying to fix!

  • nufcscott1968 graham scott (@nufcscott1968) reported from Dunston, England

    @virginmedia is there an outage on the network? Can't make calls and no data connection?

  • amymccordx Amy McCord (@amymccordx) reported from Hebburn, England

    @virginmedia how do you log a complaint? It’s made impossible. Emailed the ceo weeks ago and no response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Barrett51Dave David Barrett (@Barrett51Dave) reported

    @virginmedia Could you arrange for an engineer to fix it over twitter

  • MikeEvans1515 Michael Evans (@MikeEvans1515) reported

    @virginmedia Also the reason why which I have to explain to each individual everytime I get transferred is that my connection has been intermittent for months and your solution was to charge me more money for a greater speed. It’s laughable

  • gogsie01 Pat Gordon (@gogsie01) reported

    @virginmedia Oh my god this is so annoying. Yet again my hub resets during my son doing his zoom call. Absoulately disgusted re the service i am getting.

  • adhess Anthony Hess (@adhess) reported

    @virginmedia just drives me nuts. Want to talk to a human? Go through these troubleshooting steps (again and again). Doesn't work? Well, sorry no human that way either. Call? Nope, no human. This is the least reliable internet I've ever had and no real support at all.

  • PaulLuckhurst Paul (@PaulLuckhurst) reported

    @SoulfulScotsman @virginmedia Did you get a resolution to this mate?

  • SWFC1OWL 🦉Mrs P🦉 (@SWFC1OWL) reported

    @virginmedia two days in a row I have had someone claim to be from your security team saying there is an issue with my internet. Fyi and other people as believed to be a scam. 🙄

  • DaveMor16686271 Dave Morrison (@DaveMor16686271) reported

    @virginmedia 2/2 ring them up asking where it is only to be told they had none. Why could they tell me that instead of me waiting for delivery. I was also told they would deduct money from my bill which they haven’t done. VM customer service is crap.

  • damontai Damon Tai (@damontai) reported

    @virginmedia So your help team in India have just hang up on me, how do I leave virgin as you are terrible and I’m unable to work with the connection.

  • GymnasticLisa 💕💞💘💖💗Lisa 💕💞💘💖💗 (@GymnasticLisa) reported

    @virginmedia I have looked and it says there are no known issues

  • MikeEvans1515 Michael Evans (@MikeEvans1515) reported

    @virginmedia I am trying to cancel my broadband and TV package. I keep being passed to another operator as “they do not deal with cancellations” after 4 sometimes 5 transfers it goes blank. I have now rung 9 times in total! Please can someone contact me as with most people I don’t have time.