Virgin Media Outage Report in Wallsend, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wallsend come from postal codes NE28.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: North Shields, Gateshead, Newcastle upon Tyne, Chester-le-Street, Hebburn, South Shields, Sunderland, Wallsend, Blaydon-on-Tyne, Stanley, Consett, Bedlington and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
||
| Gateshead |
TV | |
| Chester-le-Street |
Wi-fi | |
| Hebburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Paul Banks - Tenor 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@virginmedia #virginmedia #virginmediadown Is there a problem chaps? Poor poor connection speed in South Tyneside! 😳
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Lee
(@L88HRS) reported
from
Whitley Bay, England
@virginmedia are there network issues in NE29? My wired connections are working fine but WiFi is having none of it on any of our devices!
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Jon Lane 🌈 ✊🏿
(@jonlane86) reported
from
Blaydon-on-Tyne, England
Wondering if @virginmedia can explain the service outage I've had in NE21 for the last 3 hours? Having to watch #NFLRedZone on my phone
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fi ✨
(@fi_smth) reported
from
Whitley Bay, England
as if @virginmedia have a £172 cancel or transfer fee ?? even in student housing ?? where tenants change yearly ??? seems like a big scam to me
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Lee Mayes
(@Mezzy14) reported
from
Ryton, England
@virginmedia broadband is down once again in NE21. How long is this going to go on for? Its now been 2 weeks of issues and from the looks of it im not the only one complaining
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia can someone help with getting a broadband booster
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Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia Thanks for your response, still the same issues I’ve ran the test and it says good response but connection very intermittent on TV and almost non existent on all family devices. Very frustrating
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James Robert Hedges
(@jameshedges4) reported
from
Walker Gate, England
Have a mountain of work to do and need to be online to do all of it. What a surprise, @virginmedia is down again. What a waste of money
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peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
@virginmedia you are impossible to deal with !! I’ve been trying to contact you since 4/10 to tell you I’m moving can someone please contact me as i don’t have the life force to waste listening to terrible music whilst on hold
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John Lacey
(@schizoid007) reported
from
Gateshead, England
Anybody else's @virginmedia Box absolutely **** when changing channels just goes to a black screen or sound or vice versa?
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
@nowtgoodtosay @virginmedia And every bad experience you have, they make sure the next one is worse. Like a competition!
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Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia WiFi in #ne5 been awful for a few days, are there known issues in this area????
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Other than checking the plugs and the cable connections - your light indication service doesn’t work.. it made me run and run and run diagnostics and engineers in 3/4 days isn’t good enough - still didn’t repost any fault even saying the internet wasn’t working.. RUBBISH
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Gilbert Corrales
(@samiq) reported
from
Gateshead, England
@virginmedia hey guys is internet down in Gateshead? Lost connection now foe 30min and rebooting the router doesn’t work
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Graeme Bell
(@GraemeBell_NUFC) reported
from
Newcastle upon Tyne, England
@virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Done that.. hence why calling - your website is crap
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Ben Banerjee
(@HBP_Surgery_CHS) reported
from
Walker Gate, England
Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.
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fiona johnson
(@fionajohnson__) reported
from
Newcastle upon Tyne, England
@virginmedia wifi down in NE2 area????
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Deggsy™
(@Deggsytweets) reported
from
Sunderland, England
Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!
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Steve Mayne
(@stevemhh) reported
from
Gateshead, England
@virginmedia Nice adverts for your content, shame my recorded delivery complaint about my issue originating in MARCH (after three failed online submissions and pointless texts) has still not been acknowledged,been ignored,treating a customer as a piece of 💩 way to go 👏🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammie
(@annoyed_thyroid) reported
@virginmedia Your team suggested I reach out to the named person (who I don’t know or never heard of) and ask them to phone customer service to remove my mum’s details 😳 this has been very upsetting. My mum did live at the property but moved 3 years before she died.
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ🌹
(@HotHayleyUK) reported
@virginmedia Well it's either you or it's @AdultWorkcom that doesn't work. I have tried different laptops, different browsers, wired connections and unwired connections. Next thing will be to change broadband provider...as they seem to think it's @virginmedia
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ Top 9% 🌹
(@HotHayleyUK) reported
@virginmedia Well it's either you guys or @AdultWorkcom that's causing an issue here.
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Tech N food
(@PeterHarar) reported
@virginmedia I had to go on 5G network to upload this test video because Virgin broadband couldn’t upload this.. I’ve shared the pic and video so everyone can see… avoid Virgin broadband at all cost..
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G
(@g_man755) reported
@virginmedia This is great service I been waiting on a call back since Friday, my prediction was correct still no call or internet. Then if I cancel my contract you wonder why! #avoidlikecorona
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MB Communications
(@mbcommsltd) reported
@virginmedia my office line has a fault - I've reported it three times and am going around in circles. Can you help me asap?
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KPSawing
(@KpSawing) reported
@ChrisMoyles @virginmedia Cause there crap!
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Danny Bhoy
(@dannybhoy) reported
@ChrisMoyles @virginmedia What would you rate their service? One star perhaps?
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G
(@g_man755) reported
@virginmedia This has got to be the worst ever I have dealt with, bet I get no response! You pricks advised I wait and when I did this is the response I get! Wow, absolute joke!
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David Graham (odd/ball) 🤖
(@DavidAGraham) reported
@ChrisMoyles @virginmedia Is the @RadioX catch-up service running off your broadband?