Virgin Media outages and service status in Wallsend, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallsend, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Wallsend, South Shields, Consett, Jarrow, Bedlington, North Shields, Whitley Bay, and Washington.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	1 day ago
Gateshead	Wi-fi	2 days ago
Sunderland	TV	7 days ago
Wallsend	TV	9 days ago
Newcastle upon Tyne	Internet	10 days ago
Newcastle upon Tyne	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  Paul Corney (@Corney77) reported 4 minutes ago from Choppington, England

  @virginmedia 57 mins on a call to be hung up on. Services don’t work correctly and haven’t since Oct. Looking to cancel and no one helping. Disgusting service

• 
  David Pearce (@pearceswan) reported 7 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 16 minutes ago from Newcastle upon Tyne, England

  @virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.

• 
  Sarah (@Rainbowztwit) reported 24 minutes ago from Whitley Bay, England

  .@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?

• 
  Gary Nolan (@gaznolan) reported 28 minutes ago from Mitford, England

  @virginmedia Ridiculous service from your team in Manilla. Both Joy & Brian telling me I wasn't able to pass security because I couldn't tell them my next bill date as the package/contract is ended even after telling them my normal date and all other DP information

• 
  Michael Taylor (@mickeywhizz) reported 30 minutes ago from Newburn, England

  @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 31 minutes ago from South Shields, England

  @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

• 
  Sam (@purplelime) reported 31 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

• 
  Gareth Miller (@geemiller71) reported 33 minutes ago from South Shields, England

  @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

• 
  Pete Irving (@ZicoPete) reported 33 minutes ago from Sunderland, England

  On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍

• 
  claire🐱🐾🐾 (@clairekitty12) reported 40 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  David Pearce (@pearceswan) reported 40 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

• 
  W. W. L. D. ? He'd stay at home. (@RobLow_7) reported 41 minutes ago from Sacriston, England

  @OffMyNoodles @virginmedia Many years ago, the way @virginmedia treated me, I vowed never to have anything to do with them from that day. Never have done, never will do.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 43 minutes ago from South Shields, England

  @virginmedia @VMHelpDesk Internet connection is intermittent in NE34, has been since at least Saturday. Connection drops at random. Have just restarted router again as I'm working from home & need to be online, no idea how long this will last. Not the only one having issues.

• 
  NETheatreGuide (@NETheatreGuide) reported 45 minutes ago from Ryton, England

  @virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.

• 
  Neil Todd (@Neil_Rivelino) reported 50 minutes ago from Mitford, England

  @virginmedia We’ve never received a reply and no out of office. My wife has sent a chase last night. Feel really let down by @virginmedia #LetDown #PoorCustomerExperience

• 
  liam sholder (@liamsholder91) reported 52 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF

• 
  Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported 54 minutes ago from Mitford, England

  @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

• 
  CazzaW (@CazzaW) reported 54 minutes ago from Walker Gate, England

  @virginmedia down in Newcastle? How am I meant to work?

• 
  Georgina McGowan (@seldomseenkid16) reported 54 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 1 minute ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Colin (@Colinmc7t) reported 7 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  lightnet1 (@lightnet1) reported 8 minutes ago

  Virgin media offer a box , then don’t, offer remote control instead, cut your signal strength …ask to renew your contract way before end .. DODGY AVOID

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 10 minutes ago

  @virginmedia Really Virgin, this is poor.

• 
  Krystle (@vdaybabygirl85) reported 16 minutes ago

  @virginmedia - I had serious connection issues. Complaints team got in touch and thought it was resolved. But it's not. The issues are STILL ongoing and as for the last 8 weeks or so I'm struggling with intermittent service. I want the fixed. I'm sick and tired of it now

• 
  Ashley Blick (@ablick1986) reported 18 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

• 
  karl heaney (@karlheaney1978) reported 21 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  James (Jim) Naismith (@JHNaismith) reported 21 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Truthwillsetyoufree (@Truthwills26171) reported 22 minutes ago

  @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

• 
  a staunch advocate of things (@fahadiiae) reported 26 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window