Virgin Media Outage Report in Wallsend, Borough of North Tyneside, England
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The latest reports from users having issues in Wallsend come from postal codes NE28.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Seaham, Gateshead, Sunderland, South Shields, Wallsend, Boldon Colliery, Consett, Jarrow, Blyth, Hebburn, Chester-le-Street, North Shields and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Seaham |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia amazing concept of telling people who have no Internet at home to log onto an Internet chat room to get help with getting their Internet back, do I get a refund for the data used to tether my laptop just to get access to customer service?
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@louisewil86 @yanic1965 @virginmedia I'm supposed to be on 50mbs...nowhere near! What they dont tell you (any bband supplier) but my engineer does....is that the fibre cable only goes to your local substation box...then thru copper cable to your house ...so slowed down automatically!
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia can you check the service status? My internet is not working. Sr4 area. #virginmedia #broadband
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Scott Tate
(@Scotttate1990) reported
from
South Shields, England
@virginmedia issues with WiFi signal NE32 area. Been off and on all night, no known issues on website
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@virginmedia We have two VM boxes for collection as we have already left your network. Can you please arrange for someone to disconnect and collect them? Thanks in anticipation.
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Dxrpii_
(@Dxrpiii) reported
from
Chester-le-Street, England
@virginmedia Will you please sort your **** out, 7 times my internet has dropped for 30-60 seconds it’s so frustrating pay for the best broadband available and have to put up with this 😡
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Bev Middleton
(@bev_middleton) reported
from
Sunderland, England
@virginmedia furious that I have been double charged for a bill, then I try to message support and its been over 1 week and nothing done, single parent who already paid the bill is not happy
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peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
Anyone thinking of dealing with @virginmedia don’t their customer service is woeful . Another hour wasted trying to contact them 😡
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peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
@virginmedia you are impossible to deal with !! I’ve been trying to contact you since 4/10 to tell you I’m moving can someone please contact me as i don’t have the life force to waste listening to terrible music whilst on hold
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Hahahaha talk about bullshit - had to change to sky because of your **** service
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Steph.
(@stephwales_) reported
from
Gateshead, England
@virginmedia are you going to respond or do you just pick and chose? This is disgusting service. Over 70 quid a month for half a service!!!!!! Cancellation in Feb when my contract Is due at this rate.
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia After 2 hours on hold I got through to a nice guy in the call centre, he couldn't work out the issue so I've got no Internet for 2 days until an engineer comes out. Love paying for services I don't get...
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alistair oates
(@alistairoates) reported
from
Whitley Bay, England
@virginmedia Please if you’re providing a terrible internet service don’t use the phase, ‘Oops. Our bad’
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia great customer service tactics, tell people theres going to be a long hold time, when they get to an hour on hold just hang up on them because they clearly don't need Internet any time soon...
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John Lacey
(@schizoid007) reported
from
Gateshead, England
Can't wait till my contract is up with @virginmedia to move back to @skytv probably the worst TV experience I've ever had. Horrendous hardware, UI and Operating System
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Steph.
(@stephwales_) reported
from
Gateshead, England
@virginmedia, you've text me a link after your phone robot tested my equipment, the link doesn't work. This has been on going for 3 to 4 weeks. I've been paying for a service I've not been receiving. I need to speak to an actual person!!!!
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Les Pigg
(@piggypics) reported
from
Newcastle upon Tyne, England
@virginmedia No but I have now dealt with it via your customer services and asked to remove my mam from virgin sales list. Thanks
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Paul G
(@PaulGmedia) reported
from
Whitley Bay, England
@virginmedia My contract has expired and I’m wondering what options are available if I decide to sign a new one. Feels like it’d be easier to leave, tbh. I’m also moving house so wanted to discuss moving service to new address. I appreciate you’re busy, but it’s an absolute nightmare.
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Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia is your broadband down completely in #NE5 any idea when will be working???
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@louisewil86 @yanic1965 @virginmedia Refuse to pay for a month...any contract by law gives you 14 days to cancel!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry
(@Harryafc) reported
the @virginmedia circus is back!! So my service was **** so they send me a booster, should be £5 but its FREE! I'm privilaged! They then charge me delivery which is more than the booster itself! SHAMBLES OUTFIT! #stayawayfromvirgin #chooseBT #chooseSky
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Jay
(@jayrocks_666) reported
@virginmedia Hi registered an account can't login, phone numerous times you IT supposed to look at. Phoned again today you reset my password asks me to verify my email and to complete my profile no information to complete as a blank page. Try logging in and says an issue your side
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Brown.
(@dohkell) reported
@virginmedia If you say so, but intermittent service is bad. By the time a customer gets to speak with an operator they are often met with nonsensical solutions from foreign personnel who actually don't have a virgin media service. Never mind, no point in replying, I just want it out there
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Dan C
(@claaarkkkeeeeey) reported
@virginmedia It just says loading and brings me to your Home Screen, I’ve got good signal and still nothing?
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LissyRaine
(@LissyRaine) reported
As a heads up guys NEVER go with @virginmedia. They have been harassing us for money even after canceling our services 3 months ago. We have had 13 calls to get this sorted and been told 3 times it's been sorted only then to get further threatening emails about unpaid bills.
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Simon Marshall
(@simondmarshall) reported
@virginmedia Do you think it’s fair that virgin doesn’t secure its broadband on my street so that it is liable to interruption but still charges the customer?
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Graeme
(@baingraeme) reported
@virginmedia Logged a complaint directly with Virgin Media's CEO 6 weeks ago. The matter still remains unresolved. You are an absolute nightmare to try and contact to progress anything. Ref C-220422869.
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Chris Langley
(@CLangley16) reported
@virginmedia That's the problem I ain't Paying for it when you guys get around £160 plus off me a Month!!!
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Simon Marshall
(@simondmarshall) reported
@virginmedia If virgin doesn’t intend to fix this, just say that.
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Rachel Williamson
(@rachkeita) reported
@virginmedia Hi I’ve set up an account with you but received no email communication, and have a router I need to send back but have been given no details of how to do this. Please can you help?