Virgin Media

Virgin Media Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wallsend come from postal codes NE28.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallsend, Borough of North Tyneside, England 03/18/2025 07:45

March 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Bedlington, Blyth, Wallsend, Consett, Gateshead, North Shields, Blaydon-on-Tyne, Chester-le-Street, South Shields, Jarrow and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    Things that have happened in the time it takes for @virginmedia to resolve a complaint. #Royalbaby has been born, #Liverpool beat Barca, Maya got caught on #Emmerdale, #iran have threatened to change their #nucleardear. #virginmediasaga

  • mickeywhizz Michael Taylor (@mickeywhizz) reported from Newburn, England

    @virginmedia just had a very frustrating afternoon with your call centre trying to dump our landline which we never use. After 13 years as a customer it is particularly galling to then see on the comparison sites how much more you value new customers.

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia So another tonight wasted last night on the phone to all your departments and still no resolution. Still trying to make me pay your staff's mistakes. #virginmediasaga #thieves

  • MrPaulDH Paul Humphreys (@MrPaulDH) reported from Washington, England

    @virginmedia waiting waiting on the phone no internet at all now your Auto mated checking service says a problem need to speak to your CS. Waiting waiting 30 minutes now

  • stevemhh Steve Mayne (@stevemhh) reported from Gateshead, England

    @virginmedia service down phone lines closed internet fecked no apology you are a disgrace #virginmediasucks #getyouracttogether #feelsliketheft #customerserviceisnil #whereismyrefund

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    So your staff forgot to cancel my service properly and then conveniently raised two new bills rather than giving us the 70 pound you owe us. 2 X managers and not a clue between any of them #virginmedia #thieves #makethecustomerpayforyourmistakea

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia We asked at the time of there was any money outstanding and we were told no. We were never told it takes 30 days to cancel. Again poor service from yourselves. I don't have the complaint number no as your staff keep hanging up

  • john_barrass John Barrass (@john_barrass) reported from Whitley Bay, England

    @virginmedia is your broadband down in this postcode NE261AG plz

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia #virginmediasaga on hold to yourselves again. #youneednewholdmusic. Although I do find it ironic that you play a song with the lyrics 'I'm a sucker for you. The only suckers are the customers like me that can't seem to get issues resolved! #virginmedia #thieves

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia @virginmedia the Royal baby will have his own baby before you sort my issue out or answer the phone #virginmedia #virginmediasaga

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @sky do you resolve customer complaints in less time than the 3 weeks @virginmedia need #imightneedanewprovider #coolingoffperiod #virginmediasaga

  • mickeywhizz Michael Taylor (@mickeywhizz) reported from Newburn, England

    @markcatchlove @virginmedia Very much doubt it Mark; like I say- they have the market sewn up so can treat their existing customers with contempt.

  • Janthebestmam Janice (@Janthebestmam) reported from Walker Gate, England

    @virginmedia no just have to put password and email address in. The green tick appear then keeps saying sign in

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia Cancelled the account on 28th or 29th March. Was told by one of your staff members that the service would be cancelled immediately and that #virginmedia owed us just over £70. She also cancelled the direct debit, agreed to send a cheque for the balance to an alternative address

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia it's a shame I don't have a #timestone so I could go back and never get a service with you #stealingcustomersmoney

  • gemmafisher5 gemma fisher (@gemmafisher5) reported from Gateshead, England

    @virginmedia what an absolute #nightmare to #cancel my services because I’m movinghouse my call has been hung up on #twice now #1andahalf hours on the phone and I’m still on #hold 🤬

  • Janthebestmam Janice (@Janthebestmam) reported from Newcastle upon Tyne, England

    @virginmedia i tried google and doesnt work.

  • mightymagpie99 mightymagpie99 (@mightymagpie99) reported from Newburn, England

    @damieng5 @garethmck1987 @virginmedia @NETGEAR I agree. I have the same set up . With Virgin SH3 no wifi signal to conservatory. With Orbi mesh network wifi everywhere in house & in the garden too. Costs a bit more but woryh it IMO.

  • Russell_Kain Russell Kain (@Russell_Kain) reported from Hebburn, England

    @virginmedia can you help me with a broadband technical issue. I have 200Mb, power cycle the router daily and still by the end of the day end up with super slow speeds. Less than 1Mb tonight. Thanks.

  • Russell_Kain Russell Kain (@Russell_Kain) reported from Hebburn, England

    @virginmedia Hey its been like this for a while. I have the power socket scheduled to restart every night, but it isn't helping. Ive also reset to factory settings numerous times as well as try different wireless channels. WiFi is only part of the problem though as the issue exists on cable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HayleyaReed hayley reed (@HayleyaReed) reported from Weston-super-Mare, England

    Getting really annoyed with bad internet service with @virginmedia we pay for the top package yet still not able to connect today! Upgrade of hub is in need of i think as I’ve heard lots of bad reviews on the one we have

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson

  • redjoker1999 Crypto🃏 (@redjoker1999) reported from Urmston, England

    @virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.

  • Sophgrimmy_ soph✌ (@Sophgrimmy_) reported from Wigan, England

    It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia

  • j2ktu Katie (@j2ktu) reported from March, England

    @virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company

  • 3825pat Pat Mccluskey (@3825pat) reported from Dublin City, Leinster

    @ATVIAssist I’m having trouble connecting to the black ops 4 server the last 24 hours . I’m in Dublin Ireland, my provider is virgin media. I’m using a wired connection. I’ve tried all the step reset ps4, powered off internet still not working .

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia so mums been without tv for 3 days now and you can’t get in touch with customer service. Very bad

  • ctollan ℂ𝕙𝕣𝕚𝕤𝕥𝕠𝕡𝕙𝕖𝕣 𝕋𝕠𝕝𝕝𝕒𝕟 (@ctollan) reported from Motherwell, Scotland

    Out @virginmedia contract ends on 1st March. Virgin are saying we need to give them 30 days and can’t cancel until 21st March. Can they hold make us stay the extra time even though our contract ends on 1st @MartinSLewis #MartinLewisMoneyShow