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Virgin Media outages and service status in Blaydon-on-Tyne, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Blaydon-on-Tyne, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 10, 11:36 PM GMT+1.
  • 53% TV (53%)
  • 32% Internet (32%)
  • 5% Wi-fi (5%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Blaydon-on-Tyne come from postal codes NE21 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blaydon-on-Tyne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blaydon-on-Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Blaydon-on-Tyne, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, South Shields, Blyth, North Shields, Jarrow, Whitley Bay, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Chester-le-Street, and Bedlington.

CityProblem TypeReport Time
Newcastle upon Tyne TV 12 hours ago
Wallsend TV 3 days ago
Newcastle upon Tyne TV 3 days ago
Newcastle upon Tyne Internet 3 days ago
Gateshead Internet 4 days ago
Newcastle upon Tyne Internet 5 days ago

Nearby cities with recent reports

Newcastle upon Tyne

5 recent signals

12 hours ago
Gateshead

2 recent signals

4 days ago
Wallsend

1 recent signals

3 days ago
South Shields

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blaydon-on-Tyne, England

Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia No help needed, thanks - just praising the deal I was given last night 🙌

  • SimonBewick
    Simon Bewick (@SimonBewick) reported from Whitley Bay, England

    Well since complaining on here about @virginmedia and their terrible phone calls last week I’ve had 5 calls in the last three days all trying to sell me the same upgrade. Absolutely this close (fingers mms apart) from cancelling with them completely. FFS sort it out!

  • clairekitty12
    claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England

    @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

  • Stevedey
    Steve Dey (@Stevedey) reported from Newburn, England

    @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

  • mickeywhizz
    Michael Taylor (@mickeywhizz) reported from Newburn, England

    @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

  • Carl_Walsh33
    Carl Walsh (@Carl_Walsh33) reported from Wallsend, England

    @virginmedia I look forward to the money off the bill for the issues.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

  • didixon74
    LadyDi (@didixon74) reported from Ryton, England

    @_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

  • KiddEdan
    Edan Kidd (@KiddEdan) reported from Whitley Bay, England

    @virginmedia two nights in a row the internet goes down, yous are a bag of shite

  • pearceswan
    David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England

    @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newburn, England

    @virginmedia won't even let me over the automated service

  • UnicornRunning
    Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England

    @virginmedia @VMHelpDesk Internet connection is intermittent in NE34, has been since at least Saturday. Connection drops at random. Have just restarted router again as I'm working from home & need to be online, no idea how long this will last. Not the only one having issues.

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

  • NETheatreGuide
    NETheatreGuide (@NETheatreGuide) reported from Ryton, England

    @virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.

  • P25_Fletch
    Paul fletcher (@P25_Fletch) reported from South Shields, England

    @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

  • PaulCraig24
    Mr Smoggie (@PaulCraig24) reported from South Shields, England

    @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

  • tenchylad
    Stu (@tenchylad) reported from Sunderland, England

    @OliverStanding @virginmedia It's not a great self serve option and poor customer experience. I have an issue trying to remove a service from my current package. Cant be done digitally or remotely. Only via phone which even then very few of the advisors have the levels of authority to amend your package.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ctidbluemoon
    Terry Hughes (@ctidbluemoon) reported

    @virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page

  • j_henderson__
    JHenderson (@j_henderson__) reported

    @virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.

  • RockerSBM
    Shaun (@RockerSBM) reported

    @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

  • FreakyMusic_
    Tyler James (@FreakyMusic_) reported

    Oh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh

  • davylittler84
    Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported

    @virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap

  • gunnerpa1963
    Patso (@gunnerpa1963) reported

    Am I just after seeing Virgin Media player pulling the second half of the game. Absolutely disgraceful no wonder they get no public fees never seen anything like it

  • evo5797
    Dave (@evo5797) reported

    @virginmedia @JonStone101 Please don't act as if you don't know this is what happens @virginmedia. I was a customer for over 20 years and had to go through this charade every 18 months.

  • UTDCamm
    Cam 🇾🇪 (@UTDCamm) reported

    @paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice

  • andhea101
    andhea (@andhea101) reported

    @virginmedia mon 8th June L35 postcode internet , TV , phone all off from approx 4am till 12pm....mon 8th June internet , TV , phone all off 10pm till...ongoing it's now 6am Tue 9th...in a world we're a lot of things require internet...what a crap showing from you

  • epwhamilton
    Edward Hamilton (@epwhamilton) reported

    @virginmedia internet's been down for a good 16 hours now. All tests have been done. Seems like an unacknowledged area issue