Virgin Media Outage Report in Blaydon-on-Tyne, Gateshead, England
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The latest reports from users having issues in Blaydon-on-Tyne come from postal codes NE21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Chester-le-Street, Jarrow, Hebburn, South Shields, Consett, Blyth, Bedlington, Wallsend, North Shields and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Chester-le-Street |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
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Anita Whelan
(@neeta68) reported
from
Gateshead, England
@Davidwillough19 @virginmedia After another 22 minutes and explaining it all again, calmly and politely I may add, the other person has hung up, unbelievable! @virginmedia can you help me please
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Barbara Foggo
(@barbarafoggo) reported
from
Whitley Bay, England
@virginmedia I really don’t think you can. Please provide me with an email address for the complaints department. I will write a full and detailed email and if no resolution I will forward my complaint to Ofcom.
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lynzi owens
(@1lynzi1) reported
from
South Shields, England
Not sure who I spoke to @virginmedia but gota say she was really helpful. Top customer service 👍
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Barbara Foggo
(@barbarafoggo) reported
from
Whitley Bay, England
Wow @virginmedia amazingly poor customer services on many levels. Not your best moment @richardbranson
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michael lamb
(@lalunatic) reported
from
Sunderland, England
@simonrim @virginmedia Worst company going
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Phil Robinson
(@Ne31phil) reported
from
Hebburn, England
@virginmedia disabled relatives who are without a phone for the second time ina month.they have a nurse call system that needs working phone line. No engineer until tomorrow. raised a complaint told some one will call non working phone. If no response complaint closed.
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luke jameson
(@lukejameson17) reported
from
Sunderland, England
@virginmedia don’t give a **** what time of year it is but to reset my ******* WiFi 4 bastard times today is a ******* joke, absolute ******* usless ***** man
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AllinsonsPhotography
(@AllinsonsPhoto) reported
from
Gateshead, England
@virginmedia your shit broadband and tv service is down again for the third time this week and it’s only Tuesday WTF do I pay you for! I bet I don’t see a refund for what you don’t deliver 😡
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andy kindred
(@godisageordie) reported
from
Gateshead, England
@neeta68 @virginmedia Worst customer service I have encountered is with Virgin media and mobile , needless to say I am no longer one of their customers, good luck
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Karen Towers
(@ktowers74) reported
from
Whitley Bay, England
@virginmedia my internet isn't working in NE25, are you having issues in this area 😥
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Paul Greaves
(@greav41) reported
from
Gateshead, England
@simonrim @virginmedia Ended up removing them from our lives due to atrocious (being generous here) customer service. Even now they are threatening £130 charge due to them not sending out the box return kit.
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Elizabeth Pearson
(@mrspag47) reported
from
Stanley, England
@BT_Openreach can I ask why a 0161 number rings me every day (foreign accent) states he's open reach when apparently this is virgin media!! I hang up
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Mohammed Rashid Amin
(@M_RashidAmin) reported
from
South Shields, England
@vmbusiness I’ve send a direct message. Im absolutely angry and annoyed by the situation today. Worst customer service experience.
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luke jameson
(@lukejameson17) reported
from
Sunderland, England
@virginmedia honestly get a ******* grip@of your WiFi man ******* joke if my tv has a known problem in my area. Why ******** Is my WiFi ******* down then *****
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Iain Hill
(@hilly_1986) reported
from
South Shields, England
@virginmedia Say no known issues. Wired is fine but WiFi all over the house is shocking! Tried moving the hub but can only go so far as it’s restricted by the wires.
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Craig Osborne
(@ozwaldo1985) reported
from
Wallsend, England
@LouisRoss67 Virgin Media box up to 2 and a half minutes tonight, switched to Apple TV and I’m down to about 20 seconds
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John Brunton
(@panicdragon8779) reported
from
South Shields, England
@virginmedia No problem
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Lee Whittington
(@leewhttngtn) reported
from
Hebburn, England
Never felt so left down by @virginmedia after years of being a loyal customer my bill has increased by £20pm for no extra services when I rang to cancel I was offered £1 discount! To say I was insulted is an understatement, shocking service loyalty counts for nothing!!! Cancelled
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John Brunton
(@panicdragon8779) reported
from
South Shields, England
@virginmedia Think I have but any more problems I will give you a yell
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Anita Whelan
(@neeta68) reported
from
Gateshead, England
16 mins on hold to @virginmedia before I got through to someone who said she needed to transfer me to another department, the recorded message of that department said the number no longer exists and gave me the original phone number to ring! Some customer service that!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus
(@Boneduster) reported
@virginmedia Come on answer your phones please lol. I wanna cancel my contract and get this winter offer.
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David McGregor
(@DavidMc50081800) reported
@virginmedia I did they are refusing to cancel my contract, its illegal to do that
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Jen
(@babymable) reported
@VMO2News @virginmedia Is there any other way to cancel my contract ? I've been on hold for an hour now and I only have 3 days left to cancel.
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Andrew
(@APr1ce1985) reported
@virginmedia I'm up to nearly 6 hours on hold over the last few days trying to cancel. Don't know why I have to be sent through 3 departments to get this sorted.
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Scott
(@WorsbroTyke) reported
@virginmedia Hello. I want to cancel my broadband please due to price rise
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Scott
(@scott1986cox) reported
Two phone calls both 40 minutes each and then cut off by @virginmedia, terrible customer service!
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Michelle Joubert
(@michellejoubs77) reported
@virginmedia sending customers round in circles! I haven’t had internet for over 2 hours, service says its fine, have restarted, reset etc. you call they’re too busy so hang up, you message, they’re too busy so tell you to call…. Sort it out!
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James Brearley
(@JamesBrearley) reported
@virginmedia The thing is you never told me the day you were coming. All I knew was the internal house installation was the 2nd February that was it. So why should I pay for the lack of communication from your third party external omni connection company?
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Cat B
(@couiza) reported
@virginmedia I am in REAL trouble.I need to speak to you urgently cannot go via your normal phone process because this involves running a check on my equipment and if it does not come back on then there is a REAL problem as I am temp disabled following a bad accident Please help.
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Steve Williamson
(@StephenD1402) reported
@mschakraverty @virginmedia They are shocking. Called them up constantly for a week as speed was great standing 2m away from router. Anything further than that was terrible. They offered me 2 boosters, but I had to pay around 10/month for them.