Virgin Media Outage Report in Blaydon-on-Tyne, Gateshead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Sunderland, Newcastle upon Tyne, North Shields, Gateshead, Wallsend, Jarrow, Washington, Whitley Bay, Blaydon-on-Tyne, Consett, Stanley and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Total Blackout | |
| Newcastle upon Tyne |
Wi-fi | |
| North Shields |
Total Blackout | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
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Deggsy™
(@Deggsytweets) reported
from
Sunderland, England
Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
@kerouac151 @virginmedia Posh down there mind
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Steve Mayne
(@stevemhh) reported
from
Gateshead, England
@virginmedia Nice adverts for your content, shame my recorded delivery complaint about my issue originating in MARCH (after three failed online submissions and pointless texts) has still not been acknowledged,been ignored,treating a customer as a piece of 💩 way to go 👏🏻
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A. D. G. McGeorge
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi... So haven't been able to get through on phone for MONTHS. your website self serve is permanently down, and now your Twitter and text aren't replying. How do we undo the last 3 months and get me where I should be?
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
@DonBaldini @virginmedia Not good enough VM, I’m paying you nearly £1000 a year for absolutely terrible service. Other providers exist ...!
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Kirsty Ferry
(@kirsty_ferry) reported
from
Blaydon-on-Tyne, England
@virginmedia hi how do i book an engineer via the app? Service status on broadband and equipment all check out. No connection to devices. Impossible to speak to someone on phone with almost an hour on hold. Can't see how to book appt online yet apparently it's possible? Thanks.
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Lee Mayes
(@Mezzy14) reported
from
Ryton, England
@virginmedia broadband is down once again in NE21. How long is this going to go on for? Its now been 2 weeks of issues and from the looks of it im not the only one complaining
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Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia Thanks for your response, still the same issues I’ve ran the test and it says good response but connection very intermittent on TV and almost non existent on all family devices. Very frustrating
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Ben Banerjee
(@HBP_Surgery_CHS) reported
from
Walker Gate, England
Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.
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Graeme Bell
(@GraemeBell_NUFC) reported
from
Newcastle upon Tyne, England
@virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Anyone in North Tyneside struggling with @virginmedia?? Or is it just me? Keep losing signal and the TiVo box keeps rebooting. Had to abandon the National League final and now Gillian Anderson getting fruit in Room 203 of the Hilton Hotel Belstaff ...
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Chilli Vanilli
(@AdamOnCaffeine) reported
from
South Shields, England
Can anyone at @virginmedia virgin media tell me why the internet drops out every time it rains? The technicians only want to diagnose a fault on the line to the house and they never seem to be out when it's also raining. It's very frustrating.
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
@virginmedia Please help me with this. I tried webchat on your ‘help’ site but didn’t get a reply. I’d written out the whole issue. Everything is always so hard with you guys 😢😤
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Jon Lane 🌈 ✊🏿
(@jonlane86) reported
from
Blaydon-on-Tyne, England
Wondering if @virginmedia can explain the service outage I've had in NE21 for the last 3 hours? Having to watch #NFLRedZone on my phone
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Gilbert Corrales
(@samiq) reported
from
Gateshead, England
@virginmedia hey guys is internet down in Gateshead? Lost connection now foe 30min and rebooting the router doesn’t work
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Paul Banks - Tenor 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@virginmedia #virginmedia #virginmediadown Is there a problem chaps? Poor poor connection speed in South Tyneside! 😳
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fi ✨
(@fi_smth) reported
from
Whitley Bay, England
as if @virginmedia have a £172 cancel or transfer fee ?? even in student housing ?? where tenants change yearly ??? seems like a big scam to me
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
@nowtgoodtosay @virginmedia And every bad experience you have, they make sure the next one is worse. Like a competition!
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Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia WiFi in #ne5 been awful for a few days, are there known issues in this area????
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia can someone help with getting a broadband booster
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
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Paolo
(@paolodi67) reported
from
Cambuslang, Scotland
Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia
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Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia why is it so difficult t change my package on your website. I understand your phone service is busy, but it shouldn’t be so hard to navigate on the website
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Repeatedly reported the 9 till 11 pm broadband issue when everyone here gets thrown offline or buffered and not just my household others in my locality to. Been fobbed off and no action has ever been taken to investigate and repair. You hide behind 'only 100meg provider'
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N16Breda YesWeRepealedThe8th
(@N16Breda) reported
from
Hackney, England
@EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄
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amanda brown
(@ab533) reported
from
Milngavie, Scotland
@virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent