Virgin Media Outage Report in Blaydon-on-Tyne, Gateshead, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Blyth, Sunderland, South Shields, Gateshead, Consett, Chester-le-Street, Washington, Hebburn, Jarrow, North Shields, Wallsend, Whitley Bay and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| South Shields |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
-
AllinsonsPhotography
(@AllinsonsPhoto) reported
from
Gateshead, England
Looks like @virginmedia are just as rubbish as @BTtv their rubbish service has been failing all night making watching catchup TV a right pain looks like I need another provider
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia Cancelled the account on 28th or 29th March. Was told by one of your staff members that the service would be cancelled immediately and that #virginmedia owed us just over £70. She also cancelled the direct debit, agreed to send a cheque for the balance to an alternative address
-
L🍩ui💲e
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@virginmedia No sorry I'm meaning the Internet on my virgin mobile phone is slow
-
AllinsonsPhotography
(@AllinsonsPhoto) reported
from
Gateshead, England
@virginmedia Back up and working again I look forward to the next time your service fails - the worst service I’ve experienced since the demise of dial up internet and party line telephones 👎
-
L🍩ui💲e
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@anemoneproject @virginmedia @virgeinmedia The account is suspended now. I'm going to guess a disgruntled customer!
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
Things that have happened in the time it takes for @virginmedia to resolve a complaint. #Royalbaby has been born, #Liverpool beat Barca, Maya got caught on #Emmerdale, #iran have threatened to change their #nucleardear. #virginmediasaga
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia I am sick of contacting yourselves regarding it. Your company does not seem to know which department I need to speak to. One minute It's customer care, then movers, then disconnections, who pass me back to customer care. #notaclue #virginmediasaga
-
AllinsonsPhotography
(@AllinsonsPhoto) reported
from
Gateshead, England
@virginmedia It was just internet TV that day but today all your services telephone, TV (all channels) and the broadband are repeatedly failing - no idea why I get billed for such poor service I mean the phone FFS do you think it’s 1984!
-
Simon Clark
(@Clarquey) reported
from
Walker Gate, England
Hi @virginmedia. Trying to call, text, WhatsApp my wife today attempting to sort out our children etc and completely unable to. My contract has just been increased. Pretty shocking service and I'm paying more! I would expect some compensation at the very least 😡 #VirginOutage
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
So your staff forgot to cancel my service properly and then conveniently raised two new bills rather than giving us the 70 pound you owe us. 2 X managers and not a clue between any of them #virginmedia #thieves #makethecustomerpayforyourmistakea
-
gordon
(@gordysocceruk) reported
from
Gateshead, England
@virginmedia How long is this outage going to last been off for neatly 4 hours.
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia We asked at the time of there was any money outstanding and we were told no. We were never told it takes 30 days to cancel. Again poor service from yourselves. I don't have the complaint number no as your staff keep hanging up
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia #virginmediasaga on hold to yourselves again. #youneednewholdmusic. Although I do find it ironic that you play a song with the lyrics 'I'm a sucker for you. The only suckers are the customers like me that can't seem to get issues resolved! #virginmedia #thieves
-
Gill Anderson
(@gilly562) reported
from
South Shields, England
@virginmedia no virgin mobile service, can’t make calls, can’t text or receive. No 4G. Been like this for an hour!! PLEASE CAN SOMEONE AT VIRGIN RESPOND!!! Lots of unhappy customers
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia @virginmedia the Royal baby will have his own baby before you sort my issue out or answer the phone #virginmedia #virginmediasaga
-
L🍩ui💲e
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
For all the poor sods like me who had nothing but trouble today! #VirginMedia #Virginmediaoutage
-
AllinsonsPhotography
(@AllinsonsPhoto) reported
from
Gateshead, England
@virginmedia I have the App but having it confirm what I already know is no help whatsoever. Instead of investing in Apps that confirm your service is not fit for purpose why not invest in providing an unfailing service to customers. Currently you take money for services you can’t deliver
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia it's a shame I don't have a #timestone so I could go back and never get a service with you #stealingcustomersmoney
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@sky do you resolve customer complaints in less time than the 3 weeks @virginmedia need #imightneedanewprovider #coolingoffperiod #virginmediasaga
-
FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia So another tonight wasted last night on the phone to all your departments and still no resolution. Still trying to make me pay your staff's mistakes. #virginmediasaga #thieves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
dubs (he/him)
(@DubtricksGaming) reported
Can u stop throttling my Internet near bill dates please u do this every month im seeing the pattern this issue always comes around near bill dates I know what ur doing @virginmedia and don't tell me u don't because I have evidence even from other virgin media customers
-
citizenA
(@citizen40352359) reported
@Ofcom fyi @virginmedia 72 hrs ... no internet and refusal to even register complaint
-
Jay
(@Elcucaracha_dog) reported
@virginmedia I've done all this. The issue is still remaining intermittantly.
-
Veraithy
(@Veraithy) reported
@virginmedia Have checked the service and everything seems to be fine haven't called up yet though
-
Gibson
(@gibson0410) reported
@virginmedia So another platform that virginmedia can't help customers on, seems to be a pattern evolving here, the platform that your company says to use doesn't work and clearly visible from my experience and having seen loads of reviews, something has to change
-
Steven Lewis
(@stevelewis333) reported
@virginmedia No, they said it's because of some permission issue but the whole job is on our land so that makes no sense.
-
citizenA
(@citizen40352359) reported
@virginmedia 72 hrs and no resolution .....
-
Urm
(@erm2urm) reported
@virginmedia The strength of signal that VM promise was nowhere near what I pay for. I did the usual turn off etc to no avail. The signal is now at 300 mbps, whereas its usually around 700+. Still a way off from up to 1000 mbps as advertised.
-
Mark Boyd
(@MarkBoy88635834) reported
@virginmedia what is going on? Using the internet via 4G it says there are no problems in my area, but when you phone up, it is a known problem, but there is intermittent service. This is not so as no internet for at least a week. Als told no fix until 15 March. Help please.
-
Amy Kelly
(@1234hsgsauaban) reported
@virginmedia Read the thread!!! No wonder your customer service is rated one of the worst hahahahahahahahahha