Virgin Media

Virgin Media Outage Report in Stillington, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stillington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stillington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stillington, Stockton-on-Tees, England 01/15/2025 12:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stillington, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Darlington, Middlesbrough, Stockton-on-Tees, Billingham, Durham, Newton Aycliffe and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Internet
United KingdomDarlington Total Blackout
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stillington, England

Latest outage, problems and issue reports in Stillington and nearby locations:

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    Been in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm

  • pumbingchap Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • pumbingchap Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

  • Christo72210007 Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • StricklandPaula PH NQOT (She/her) 💙 (@StricklandPaula) reported from Shildon, England

    Our @virginmedia package - both TV and broadband- has been really poor lately. Totally frustrating 😑

  • Lorryolly Lorraine Ripley (@Lorryolly) reported from Darlington, England

    @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

  • TownsJake JAKE (@TownsJake) reported from Darlington, England

    @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • pumbingchap Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….

  • Wathey Shaun Wathey (@Wathey) reported from Sunderland Bridge, England

    @virginmedia how do I make a complaint?

  • Jim_Gardner_ Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • NotEnoughTECH Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, England

    Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button not working tonight for sky sports?

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • werbedoyle gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BasiraUmar7 profilrr💐🧨 (@BasiraUmar7) reported

    @IanMK13 @virginmedia Talk to @LordFarha they helped me when support services wouldn’t help me🥺..

  • Iampetertwist Peter Twist (@Iampetertwist) reported

    @MattRosser @virginmedia I have a rich uncle in Nigeria who could help out if you send an admin fee

  • BTS712345 bts paved the way 💜 ✨️ (@BTS712345) reported

    @TheO2 hi I'm a virgin media customer but is priority for concert tickets only for UK residents and don't include roi residents?

  • ishant_rajpal UltimateRant (@ishant_rajpal) reported

    @virginmedia the worst customer experience have had in my life. 3 days to deliver a sim being given as a replacement for the 2 months delay in wifi installation. No worries, i might get fired from my job before the sim arrives. Thank you virgin..

  • Waylander2204 Chris Clague (@Waylander2204) reported

    @virginmedia Well what a start to my journey with Virgin media. Broadband services installed yesterday and still not working. Over an hour on the phone with a promise of a technician coming out today. No contact, call customer services, speak to 5 team members and told

  • crazycupcakes44 cupcake (@crazycupcakes44) reported

    @virginmedia Day 4 of no internet connection. New hub box is just wasted piece of plastic at the moment with solid green light. Been told next engineer availability is on Tuesday 6th. Looks like I’m spending whole week with no internet service. Bring on the compo!

  • themashedman Ian Newman (@themashedman) reported

    Current tv, bb, phone contract with @virginmedia is near end with £46.50 discount pm. They offer a £7pm discount for next 18 months. Appalling discount for existing customer. Can you start treating existing customers fairly like newbies, else I’m off. #virginmedia #sky

  • s4bo60 samantha bryson (@s4bo60) reported

    @virginmedia waited nearly 3/4 wks for install tomorrow cancelled today changed to 22/12. No don’t think so nothing but trouble since I tried to switch to you. Still haven’t had one email regarding my switch either, despite multiple phone calls

  • DannyK220 DK🔰 (@DannyK220) reported

    @virginmedia My Wifi is working, but my Stream box is showing the amber light and the screen is just grey. HDMI works fine , and I've restarted it multiple times but its still not working

  • maxwaa Max (@maxwaa) reported

    @virginmedia seem to be getting no network while away in Europe, although the gf has the same phone and virgin mobile, both came off aeroplane mode departing flight and I’ve still not connected to local network. Tried all the obvious things but nothing working. HELP!