Virgin Media Outage Report in Stillington, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stillington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stillington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stillington, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, Middlesbrough, Hartlepool, Spennymoor, Bishop Auckland and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
TV | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Hartlepool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stillington, England
Latest outage, problems and issue reports in Stillington and nearby locations:
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Matt Greenfield-Westcott
(@WheezyRider44) reported
from
Nunthorpe, England
@virginmedia Is your red button not working again?!?
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Mark Walker
(@mark770) reported
from
Stockton-on-Tees, England
@virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Mark Walker
(@mark770) reported
from
Stockton-on-Tees, England
@virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting
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Matt Greenfield-Westcott
(@WheezyRider44) reported
from
Nunthorpe, England
@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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Nicola
(@modelnicola) reported
from
Peterlee, England
@virginmedia Frustrating it had to come to this when an internal investigation would easily reveal that your contractors removed struts designed to secure the fence. Now having to pay court fees to remedy an issue created by you. It's a sham. I guess you hope most people back down.
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡
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Mark Walker
(@mark770) reported
from
Stockton-on-Tees, England
@virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification
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Tanya ❤️🤍
(@Tanya_M_S) reported
from
Sunderland Bridge, England
@virginmedia sky red button not working again. 😕 sort it out 🤬😡😡😡😡
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland Bridge, England
@virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this
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Mark Armstrong
(@mark001282) reported
from
Stainton and Thornton, England
@virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help
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ben
(@benrelton) reported
from
Hartlepool, England
Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland Bridge, England
@virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint
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Nicola
(@modelnicola) reported
from
Peterlee, England
@VirginMediaCorp @virginmedia paperwork completed by my other half for court. Not a single follow up from Virgin. Please RT what a shambles this company and their contractors are. Accepted fault for damage at the time but won't pay up for repairs. Spread the word. Retweet this!
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Shaun Harrison
(@TrackScotti) reported
from
Darlington, England
The @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
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Mark Walker
(@mark770) reported
from
Stockton-on-Tees, England
@virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland Bridge, England
@virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland Bridge, England
@virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jill D 💙 🅾️ -ve
(@mmaryJ) reported
@virginmedia I cancelled my service on July 26 (takes 30 days) I now have a new full bill with billing period of 13 August to 12 Sept. I already paid a full month on July 30th and was told I would only have to pay a part month from August 12 to August 25. No joy on phone.
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Lauren ♡
(@DwyerLauryn) reported
What’s the story with @virginmedia I’ve no internet at all. Is the server down or something?
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JackShea
(@JackSheaFFC) reported
@virginmedia That it won’t now be fixed until the 23rd and as a good will gesture of it being down for 21 days I will get £13.44. Great service and I’m so happy. 👀🙄
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Haylz 💙
(@Haylzhope) reported
@virginmedia 1/2Actually this is incorrect, I have done exactly what you have stated with no help whatsoever!! Still wanting to charge me the full price with no idea about this offer! Such poor poor service!!!! No one seems to know what they are doing. This is the 4th time contacting virgin
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Michelle Daisley
(@michelledaisley) reported
@virginmedia I want virgin broadband. There is an error on your system saying our house not serviceable. Your engineer came and said it was. I have spent hours going round in circles with your call centre trying to convince them to connect me but “computer says no”. Help please!!
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Tim Haslam💙
(@TimtheWineGuy) reported
@jayrayner1 @virginmedia Had Virgin a few years ago & their customer service was unbelievably crap, even for a telecoms provider. Unannounced outages, no compensation & clueless staff.
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Zoe
(@punkbiznitch) reported
@virginmedia So how do I make sure this is going to happen? Preferably without having to have yet another conversation with the contact centre, I feel as though I go round in circles. It’s the worst experience I’ve ever had with Virgin, and I’ve been a customer for years!
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Zoe
(@punkbiznitch) reported
@virginmedia No, he dodged the question when I asked how i would be compensated for the loss of speed and service for the 19 days you’ve been aware, for the lies, for the day I waited for an engineer that was never coming… Just advised me to check my next bill.
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Tim Haslam💙
(@TimtheWineGuy) reported
@virginmedia @ChrisMisslin The guy's an EE customer, you absolute prune. Typical of the state of providers that you go down a rabbit hole with a non-customer rather than address your own customer's needs.