Virgin Media

Virgin Media Outage Report in Stillington, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stillington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stillington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stillington, Stockton-on-Tees, England 10/08/2025 19:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stillington, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Shildon, Newton Aycliffe, Darlington and Billingham.

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City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Stillington, England

Latest outage, problems and issue reports in Stillington and nearby locations:

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @virginmedia It's down AGAIN! 😤😡

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.

  • PeteYourDoom Peter (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated

  • alcampion alan (@alcampion) reported from Stillington, England

    @virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Just raised a new complaint via the website

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    @virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.

  • marcusdempsey Marcus Dempsey (@marcusdempsey) reported from Darlington, England

    @virginmedia Another day another broadband outage. :(

  • JoBooth10 Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England

    @virginmedia Shame your customer service doesn't have a little more oomph.

  • Benjiffy Benjamin Clarkson (@Benjiffy) reported from Stainton and Thornton, England

    So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.

  • tastyparmo tastyparmo (@tastyparmo) reported from Nunthorpe, England

    @virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!

  • karenveater Karen Veater (@karenveater) reported from Sunderland Bridge, England

    @virginmedia you’re broadband service is disgusting! Down more times than enough and your call centre staff are totally clueless! I guess I’m looking for a new service provider!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robert89__ Robert (@robert89__) reported

    @virginmedia P or I as both look bad

  • LiamSG15 Liam George (@LiamSG15) reported

    @virginmedia Nope, sorry, you haven't read the messages properly. We haven't got an engineer booked because the messages we were TWICE told we would receive never arrived. So can you have someone contact me directly so we can at least do that?

  • ShamQ_ Sham Q (@ShamQ_) reported

    @virginmedia I’m not being billed and I don’t want to even begin with virgin. They are saying we can’t cancel because you’re not live yet. Now I want to take advantage of an offer I’ve got elsewhere but I can’t because they won’t tell me what’s going on with my order

  • MRobinson90 Michael J Robinson (@MRobinson90) reported

    @virginmedia can someone please call me back? Been on hold for 1 hour and then finally connected and then your colleague disappeared. Please help?

  • robert89__ Robert (@robert89__) reported

    @virginmedia Yes been no change since day 1 but the quality is awful

  • AnEnglishMuffn Jack Ryan (@AnEnglishMuffn) reported

    @virginmedia Hi ZR, I've already made a complaint, the number is C-2711202045 if you'd like to take a look yourself

  • LiamSG15 Liam George (@LiamSG15) reported

    @virginmedia It has taken 2 of us almost an entire day to get close to booking someone to come from @virginmedia and resolve an issue which has come from your end. Can you see how ludicrous that is? My flatmate was twice told he would be sent a text by your team and he has received nothing.

  • llyrwilliams93 Llŷr Williams 🎗 (@llyrwilliams93) reported

    @virginmedia Finally got through to someone, who assured me a manager would call me back within 2 days. It's been 2 weeks, still no phone call. When people who have just signed a contract with you call to report an issue, we expect it to be taken seriously.

  • woodborobarmpot Dan The Barmpot #KBF (@woodborobarmpot) reported

    For a communications company, @virginmedia seem extremely reluctant to communicate. They take your money but can't be arsed to publish an email or postal address. Charlatans blaming Covid as an excuse for extremely poor service. DIRECT DEBITS STOPPED. Collect your bits!

  • dxodato Noah 🌹✊ (@dxodato) reported

    wifi has been down in my house since i woke up i hate @virginmedia from the bottom of my heart