Virgin Media Outage Report in Stillington, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stillington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stillington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stillington, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
TV | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stillington, England
Latest outage, problems and issue reports in Stillington and nearby locations:
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
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Stephen Angell
(@swangell) reported
from
Stockton-on-Tees, England
@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
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Robin Hood
(@Robin_Hoodsband) reported
from
Croxdale, England
@virginmedia @BAFTA Your service is a sham good for nothing
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Hannah🌼
(@HHannahJohnsonn) reported
from
Hartlepool, England
not even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Katy
(@KatyL1981) reported
from
Darlington, England
Virgin media down again!! #FFS #virginmedia
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Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
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Clive Conway
(@13thDukeofWmbm) reported
from
Middlesbrough, England
Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia All sorted, no longer a customer.
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼
(@KatieDouglas93) reported
from
Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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valpenny
(@valpenny3) reported
@virginmedia Really!!! A member of your team will be along to help? What a joke! I have had no landline or internet since Monday 5/4 and not one person or Bot has been able too fix it! I won’t hold my breath nor waste time on ur forums.
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kevin
(@poppyrosie2) reported
@virginmedia Thanks for your response yes you can help I am paying for 200 mb speed and I am lucky if I can get anything like that can't use my now TV stick most days as speed low so really playing for two services that I am not able to use to fully
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Han. #Ivermectin Open the UK
(@Hannah74E) reported
@virginmedia MOVING TO VIRGIN WAS THE WORST DECISION OF MY LIFE. IVE JUST COME OFF THE PHONE TO UR CUSTOMER SERVICE MANAGER IN INDIA... 😠 I HAVE NO WORDS 😤 😡😤 U WILL GET A WRITTEN COMPLAINT FROM ME VIRGIN AND THEN I WILL LEAVE U. NEVER AGAIN!!!
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calum
(@calumwebb0) reported
@xoalexo @virginmedia @Plusnet Tried switching to Virgin because it's the only ISP offering more than 60Mbps in my area (which definitely isn't enough for 6 people doing online uni). Of course, they only offer 18-month contracts for anything above 100Mbps, so I'd have to cancel 6 months early for fast WIFI
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GIA CLARKE ♡︎ 0.2% OF
(@giaxclarke) reported
@virginmedia I have no issue buying more data or paying for a larger package but I can’t just “use wifi” everywhere i go loool
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Marian Child
(@mchild287) reported
@virginmedia I am being given the run around again by this service with no opportunity to make my complaint. I have been told by one of your engineers that this poor service affects 2000 customers in my area. Very unsatisfactory service considering that we get all our services from virgin.
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Lapsed Gradually 💙🚩
(@LapsedGrad) reported
Left @virginmedia and made final payment on 1st March. Service ended 3rd March. Final statement said £66 refund due (= £25 charge for 3 days!). Expected refund in bank account on 1st April. Nothing. Turns out refunds are paid by cheque.🤔 When do I get the cheque, please? #ripoff
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Pippin
(@Deadlinesman) reported
@virginmedia Wired straight into TV from the ***. I’ve checked all connections, restarted the hub and V6 box, rang support and completed all the resets.
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Darren Foster
(@DJ_Dazdisco) reported
@virginmedia Sorry. I have given up with speaking to your accounts team. I will be seeing this contract out and then giving all your equipment back. I never want to deal with virgin media again.
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ClarkSA
(@TheATRadvocate) reported
@virginmedia There are no outages the wifis just crap