Virgin Media outages and service status in Bishop Auckland, England

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop Auckland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bishop Auckland, England

The most recent Virgin Media outage reports came from the following cities: Darlington, and Durham.

City	Problem Type	Report Time
Darlington	TV	2 days ago
Darlington	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bishop Auckland, England

Latest outage, problems and issue reports in Bishop Auckland and nearby locations:

• 
  Peter Snowdon (@petersnowdon) reported 9 minutes ago from Darlington, England

  Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

• 
  Cameron Ross (@pumbingchap) reported 14 minutes ago from Sunderland Bridge, England

  @virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…

• 
  Jacob Ham (@JacobAlderHam) reported 21 minutes ago from Coundon, England

  @scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.

• 
  Guru Boutique (@Gurudarlington) reported 24 minutes ago from Darlington, England

  @virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.

• 
  Dougy Giro (@Kai35850650) reported 24 minutes ago from Sunderland Bridge, England

  @virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me

• 
  David Sanderson (@borolad1965) reported 24 minutes ago from Darlington, England

  @virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.

• 
  Andrew Dallin. (@adallin) reported 27 minutes ago from Darlington, England

  @virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)

• 
  Richard Baker (@richarddbaker) reported 27 minutes ago from Darlington, England

  No company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply

• 
  Craig Shitpeas (@CraigShitpeas) reported 33 minutes ago from Sunderland Bridge, England

  @virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.

• 
  Richard Baker (@richarddbaker) reported 36 minutes ago from Darlington, England

  .@virginmedia are amazing me at the levels of incompetence that they're able to reach. Been on hold today now for 1h 33m, 2hrs 7m (then they cut me off!) and currently 33mins! If you need any customer service from them then avoid them!!!

• 
  Janette (@JanetteMcMain) reported 38 minutes ago from Darlington, England

  @virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 39 minutes ago from Darlington, England

  @virginmedia It's down AGAIN! 😤😡

• 
  Matt Bunnell (@mattbun) reported 40 minutes ago from Darlington, England

  @stompweb @virginmedia I have exactly the same issue in DL1.

• 
  clare williams (@ClareSweep1957) reported 41 minutes ago from Sunderland Bridge, England

  @virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 47 minutes ago from Darlington, England

  @virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now

• 
  Jason Brown (@InstantKarmaUK) reported 50 minutes ago from Darlington, England

  @virginmedia The problem is being dealt with following a text based support case. Thanks!

• 
  Chris Noble (@funksoulHulk) reported 50 minutes ago from Darlington, England

  @Tweeter_Tori @LindaGHug @virginmedia Exactly. It's great when it works. If it doesn't work then it's no good. How fast do you need. Noone needs 100mps it's a waste

• 
  Ashley Wright (@ashleyhwright) reported 51 minutes ago from Darlington, England

  @virginmedia Internet seems to be down on DL3? Any update?

• 
  JAKE (@TownsJake) reported 55 minutes ago from Darlington, England

  @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

• 
  Victoria barry (@VictoriaBarry82) reported 60 minutes ago from Sunderland Bridge, England

  @virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JAN WOZNIAK (@JPWOZNIAK) reported 4 minutes ago

  @virginmedia STILL NO BBC1 FOR US, plus other issues. Very disappointing 24 hours.I think it may be a good time to check alternative providers…

• 
  Marttech Solutions (@MarttechSol) reported 7 minutes ago

  Virgin Media now have an ETA of 11:05am today to get these issues fixed. The Service Status tool now appears to be working for the vast majority of people.

• 
  ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported 12 minutes ago

  @virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.

• 
  Gillian Carrick (@gillian_carrick) reported 12 minutes ago

  @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?

• 
  Rachel Rosser (@theGROWcompany) reported 12 minutes ago

  @virginmedia Regardless of the actual problem, it seems the company is totally inept. Why was your incoming call message not working, why was the on hold musac playing the same one track for an hour. Why did it take so many hours for any public announcement?

• 
  Angelo (@AngeloFC04) reported 15 minutes ago

  @JoshCF_ Negotiated 1 gb/s internet with virgin media down to £31 from £45 after I told them I wanted to leave

• 
  South Coast Commuter (@CS_Hants) reported 16 minutes ago

  @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

• 
  G Strachan (@Forcegayle) reported 16 minutes ago

  @virginmedia What I cannot understand is you reply individually and say there's a problem but you do not put a social media post out this morning informing customers about it. Why? All your posts are in 2025

• 
  scouse sense@scousegranny (@scousesense) reported 18 minutes ago

  @virginmedia Ref: RS1001750194 or 100445413188 or 100445413196 Choose any but cancel asap and let me know when it's done

• 
  JAN WOZNIAK (@JPWOZNIAK) reported 21 minutes ago

  @virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?