Virgin Media

Virgin Media Outage Report in Bishop Auckland, County Durham, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bishop Auckland, County Durham, England 02/19/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Bishop Auckland, County Durham, England

The most recent Virgin Media outage reports came from the following cities: Darlington and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington E-mail
United KingdomDarlington Internet
United KingdomDarlington Total Blackout
United KingdomDurham Total Blackout
United KingdomDarlington TV
United KingdomDarlington Internet

Community Discussion

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Virgin Media Issues Reports Near Bishop Auckland, England

Latest outage, problems and issue reports in Bishop Auckland and nearby locations:

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    Today's @virginmedia phone queue times, and still not sorted my broadband issue: - 1hr 30m - 2hrs 7m (cut off) - 1hr 33m (cut off) - currently, 17m Inept, profit grabbing company. Some more customer service staff would be great!

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    The @virginmedia broadband has been crap today!

  • kara44234 KaraS4234 (@kara44234) reported from Durham, England

    @virginmedia What else would you expect when you have been offered a service you don't get

  • kara44234 KaraS4234 (@kara44234) reported from Durham, England

    @virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    No company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia are amazing me at the levels of incompetence that they're able to reach. Been on hold today now for 1h 33m, 2hrs 7m (then they cut me off!) and currently 33mins! If you need any customer service from them then avoid them!!!

  • JaysonGurney Jayson Gurney (@JaysonGurney) reported from Darlington, England

    @Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    @virginmedia To investigate the problem with my broadband hub.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @Super_Secretary @virginmedia What a right pain. My 3G is crap too.

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    @virginmedia Ah, so I do have to wait a week to get my broadband service back then! I was tantalisingly close to being able to do my job! Will have to inform my employers I guess!

  • Kai35850650 Dougy Giro (@Kai35850650) reported from Sunderland Bridge, England

    @virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.

  • ConnorMather Connor Mather (@ConnorMather) reported from Sunderland Bridge, England

    @virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working

  • ashleyhwright Ashley Wright (@ashleyhwright) reported from Darlington, England

    @virginmedia Internet seems to be down on DL3? Any update?

  • oliverpostgate Chris Lyons (@oliverpostgate) reported from Darlington, England

    @sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia 45 minutes on hold now listening to the horrible music!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JBoaLdn JB (@JBoaLdn) reported

    @kanengonij @virginmedia Same I'm in London, Internet has been down since yesterday

  • batterseaclarke Catherine Jenkins (@batterseaclarke) reported

    @virginmedia any idea when service will be resumed for WiFi? Thanks

  • Pestsputtorest Pest Control (@Pestsputtorest) reported

    @virginmedia down once again! Worst thing we ever did was going over to you guys, the day I can get out of my contract I'll be gone! I pay for a service you fail to provide. @BBCWatchdog

  • Spikey60189432 Spikey (@Spikey60189432) reported

    @virginmedia Hope you are fixing the internet quickly. I have work to do. People's computers to fix remotely...

  • AnnoraSims Annora Sims (@AnnoraSims) reported

    @virginmedia down again. I'm hoping they don't expect the bill to be paid this month. No service = no payment. Simples! #virginmedia #useless #worstserviceprovider

  • Schc_metal Sherry chandler (@Schc_metal) reported

    @virginmedia is your network down? Cannot connect to WiFi also tried to look on Web page but that's down for maintenance. Get Starr virgin

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported

    What’s going on with @virginmedia can’t log on to the internet and can’t check as websites are down

  • SglSimon Simon G (@SglSimon) reported

    @virginmedia is a special kind of broken today… I’d almost be impressed if I wasn’t paying for it. #VirginMediaoutage

  • RedJon70 Red Jon (@RedJon70) reported

    @virginmedia can you ensure my WiFi is working. I cant connect. This is an essential service.

  • AmanDhir20 Aman Dhir (@AmanDhir20) reported

    @johnrobeds @virginmedia Down in midlands too