Virgin Media Outage Report in Bishop Auckland, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop Auckland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bishop Auckland, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Durham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Total Blackout | |
| Durham |
Total Blackout | |
| Darlington |
TV | |
| Darlington |
Internet | |
| Durham |
Internet | |
| Darlington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bishop Auckland, England
Latest outage, problems and issue reports in Bishop Auckland and nearby locations:
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service
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Mark Webster
(@MarksWeb41) reported
from
Darlington, England
@virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Andy Gibson
(@Lopek) reported
from
Darlington, England
@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right
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KaraS4234
(@kara44234) reported
from
Durham, England
@virginmedia What else would you expect when you have been offered a service you don't get
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KaraS4234
(@kara44234) reported
from
Durham, England
@virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
40 mins on the phone to @virginmedia on hold listening to poor music ....have you thought of recruiting some staff? Plenty of people would love a job at the moment...mad way to run a business
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Jayson Gurney
(@JaysonGurney) reported
from
Darlington, England
@Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….
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Connor Mather
(@ConnorMather) reported
from
Sunderland Bridge, England
@virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…
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Christian Wolf Rubin
(@wolfrubin) reported
from
Sunderland Bridge, England
@virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.
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C4SP4R
(@C4SPAR_) reported
from
Sunderland Bridge, England
@davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kamran Zamani
(@theKamranZamani) reported
@virginmedia The responses from VM to people with genuine problems is atrocious. I went live on 14 Jan and already want to cancel using my 14 day cooling off period. But there's no one there to take my request. Phone calls go dead and there's no email. Today I register mailed a letter2 them.
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Arshia Riaz
(@arshiariaz) reported
@virginmedia Yes sure there has been some sort of outage I believe. All morning Your customer service is Terrible!!! So had no internet all morning
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simon ralf
(@simonralf1) reported
@virginmedia @virginmedia .. no, issue is resolved.
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LauraHoward
(@laura_howard1) reported
@virginmedia can you please provide me details on how I make a complaint please. I have called the number on your website but there is no option for making a complaint.
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Mike P
(@MikeP71306241) reported
@virginmedia Hi, it was claimed to have been repaired but it's got a fault against it again now. the mobile app now has a more useful update saying that there is a fibre cable break. Unusual to take over 24 hours to fix that though.
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StxngVfx
(@StxngVfx) reported
@eastvfx i had fuckign **** talktalk for 6 months and when i was oging to change the internet was fine now virgin media not as bad as talktalk used to be but still sometimes gives me 100 ping pubs cba my area is ****
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benJ.
(@benJhoffner) reported
@virginmedia so I basically have no way to contact you atm - no numbers answers/replies to texts - and can't fix my issue?
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Rory French
(@rory_french) reported
@virginmedia My internet performance has been dire for over a week. It seems a cannot speak to anyone or even cancel my contract. Support line is down. Help!!
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Richard Newman
(@RD_Newman) reported
@virginmedia is there a problem in the SM6 area? Your service checker says no but internet is always dropping out - there was a problem in this area 48hrs ago and your 0345 number is not taking calls
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Digital Dennis & GrimLight Photography
(@DigitalDennis) reported
@virginmedia getting calls from 01550 709 946 saying they are from Virgin Media about my internet getting hacked and disconnecting me in 2 weeks unless they can do a pc diagnostics. Sound either Indian or Pakistani. Though you should they are contacting customer fake call.