Virgin Media Outage Report in Bishop Auckland, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop Auckland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bishop Auckland, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Newton Aycliffe, Durham, Spennymoor and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
||
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Darlington |
TV | |
| Darlington |
Internet | |
| Spennymoor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bishop Auckland, England
Latest outage, problems and issue reports in Bishop Auckland and nearby locations:
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Mark Webster
(@MarksWeb41) reported
from
Darlington, England
@virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right
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C4SP4R
(@C4SPAR_) reported
from
Sunderland Bridge, England
@davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.
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Lorraine Ripley
(@Lorryolly) reported
from
Darlington, England
@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute
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JAKE
(@TownsJake) reported
from
Darlington, England
@virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@OffMyNoodles @virginmedia Many years ago, the way @virginmedia treated me, I vowed never to have anything to do with them from that day. Never have done, never will do.
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation
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PH NQOT (She/her) 💙
(@StricklandPaula) reported
from
Shildon, England
Our @virginmedia package - both TV and broadband- has been really poor lately. Totally frustrating 😑
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Shaun Wathey
(@Wathey) reported
from
Sunderland Bridge, England
@virginmedia how do I make a complaint?
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JAKE
(@TownsJake) reported
from
Darlington, England
@virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours
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Christian Wolf Rubin
(@wolfrubin) reported
from
Sunderland Bridge, England
@virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Paul Jacques
(@pauljacques83) reported
from
Sunderland Bridge, England
Been in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mo
(@myzermo786) reported
@Jules_Mc28 @virginmedia I left them over a year ago because all you got with them was problems... bt all the way 🙌🏿🙌🏿
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Anne-Marie Lees
(@lizzydrip91) reported
@virginmedia Yes but we have terrible signal in one room and have a booster right outside the door. Your WiFi is terrible in general though
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Keith Pritchard
(@keithpritchard_) reported
@virginmedia why do I have to wait almost an hour to cancel my services? If I’m expected to accept a price increase at least invest it in customer service. I need to know how I can do this
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a_crafty_one
(@a_crafty_one) reported
@virginmedia New contract signed start date on 14th December based on Wi-fi boosters arriving on that date. None have been sent, I’ve chased 3 times and are still waiting. Wi-fi is terrible, costing me data each month, it needs sorting. Can you do this for me?
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Stephen Trevor
(@strevor77) reported
@virginmedia thank you, in response we are in the middle of a pandemic where people are suffering hardships we haven’t seen in our lifetime. it’s not as if you are running dry. the timing is just off and a letter of support to customers to temp freezing rates would have gone a long way.
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sarah chappell
(@sarahch1979) reported
@virginmedia Unfortunately this tells me nothing new I already know other people are having problems with it, it doesn’t tell me how to fix it or to get through to talk to someone I get times are different and people are off but in the last 2 weeks I’ve been on hold for our 5 hours.
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Ruth
(@affablecactus) reported
@virginmedia This is what I’m telling you!! There is a fault in our village. Whole area is down and engineers are out visibly working on it, so you need to be aware that my house is also part of the fault. Please update your system. I went through all the test over the phone at 1pm
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RADHA BALANI
(@RB_Radha) reported
@virginmedia Why can’t I just change my own package on your website? It’s not acceptable at all. Internet providers are one of the few winners in this awful situation. Don’t make it worse by making it impossible to get help
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sarah chappell
(@sarahch1979) reported
@virginmedia I’ve also had the phone put down on me twice by what seemed like bored cs staff and when phoned back no answer. Virgin on the go is telling me I’ve maxed out devices and I only watch it on one device, I don’t understand why after so long of watching it it’s playing up now!
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Ruth
(@affablecactus) reported
@virginmedia So do my records show I’m Affected then now or what? How are you going to keep me up to date when my service status says everything is fine?!