Virgin Media outages and service status in Coundon, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Coundon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Coundon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coundon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Coundon, England
The most recent Virgin Media outage reports came from the following cities: Darlington, and Durham.
Community Discussion
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Virgin Media Issues Reports Near Coundon, England
Latest outage, problems and issue reports in Coundon and nearby locations:
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Peter Snowdon (@petersnowdon) reported from Darlington, EnglandHi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks
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Richard Baker (@richarddbaker) reported from Darlington, England@virginmedia To investigate the problem with my broadband hub.
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clare williams (@ClareSweep1957) reported from Sunderland Bridge, England@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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Lee Bell (@lebell83) reported from Sunderland Bridge, EnglandWhy is @virginmedia internet so poor. It’s like having dial up back
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Chris Noble (@funksoulHulk) reported from Darlington, England@Tweeter_Tori @LindaGHug @virginmedia Exactly. It's great when it works. If it doesn't work then it's no good. How fast do you need. Noone needs 100mps it's a waste
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Shaun Harrison (@TrackScotti) reported from Darlington, EnglandThe @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
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Ali• ⫩😎⫩ • ThorpeTTe🤘🏼 (@MissAliTeamMatt) reported from Darlington, EnglandI appreciate call operators are only doing their job but if I wanna cancel… I wanna cancel. Must be policy for @virginmedia to delay customer decision & fob us off with “ring back next week” to get an extra month ££! Well u’ve just thrown my “loyalty” right back in my face!😡
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Dougy Giro (@Kai35850650) reported from Sunderland Bridge, England@virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me
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Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Andy Gibson (@Lopek) reported from Darlington, England@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right
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Andy Clarke (@AndyClarke5) reported from Darlington, England@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Tori Gill (@Tweeter_Tori) reported from Darlington, England@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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Janette (@JanetteMcMain) reported from Darlington, England@virginmedia We have rang to cancel & now managing to speak with someone !!
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service
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PH NQOT (She/her) 💙 (@StricklandPaula) reported from Shildon, EnglandOur @virginmedia package - both TV and broadband- has been really poor lately. Totally frustrating 😑
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Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute
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Den Butler (@Digital_Den15) reported from Egglescliffe, England@virginmedia Except if your an existing customer, then it's still £68 a month.
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Ross William (@rosssimpson) reported from Darlington, England@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hewan (@HewanMcCarthy) reported@virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area
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Michael (@SuarezP_Fantome) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?
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Jonny (@MisterBeergut) reported@Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.
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Duncan Waugh (@waughzone) reported@virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.
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Nolan (@nolan1874) reported@virginmedia is the internet down in DY10 Worcestershire?
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Foredeck (@Foredeck99) reported@virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.
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UTV1874 (@neiloco76) reported@virginmedia Just wondering,, the people that work for you,,,,,do any of them actually know how to do their job?? I've only had virgin for 6 weeks and your already on the 6th **** up! TERRIBLE customer service, wouldnt know their arse from their elbow #virginmedia #useless
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OMF (@exolon) reported@FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.