Virgin Media outages and service status in Coundon, England

Problems in the last 24 hours in Coundon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coundon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coundon, England

The most recent Virgin Media outage reports came from the following cities: Darlington, and Durham.

City	Problem Type	Report Time
Darlington	TV	8 hours ago
Darlington	Internet	2 days ago
Durham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coundon, England

Latest outage, problems and issue reports in Coundon and nearby locations:

• 
  Jason Brown (@InstantKarmaUK) reported 45 seconds ago from Darlington, England

  @virginmedia The problem is being dealt with following a text based support case. Thanks!

• 
  Paul Jacques (@pauljacques83) reported 2 minutes ago from Sunderland Bridge, England

  Been in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm

• 
  JAKE (@TownsJake) reported 2 minutes ago from Darlington, England

  @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

• 
  Ross William (@rosssimpson) reported 6 minutes ago from Darlington, England

  @MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)

• 
  Terry Chapman or FBH (@TerryFBH) reported 10 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  JT (@leeds2d) reported 14 minutes ago from Bishop Auckland, England

  @virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working

• 
  Richard Baker (@richarddbaker) reported 18 minutes ago from Darlington, England

  @virginmedia To investigate the problem with my broadband hub.

• 
  Dancebrack1 (@BrendaMullen) reported 19 minutes ago from Darlington, England

  @virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable

• 
  Den Butler (@Digital_Den15) reported 19 minutes ago from Egglescliffe, England

  @virginmedia Except if your an existing customer, then it's still £68 a month.

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 22 minutes ago from Darlington, England

  @15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.

• 
  Christian Wolf Rubin (@wolfrubin) reported 25 minutes ago from Sunderland Bridge, England

  @virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.

• 
  Guru Boutique (@Gurudarlington) reported 34 minutes ago from Darlington, England

  @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

• 
  Janette (@JanetteMcMain) reported 37 minutes ago from Darlington, England

  @virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please

• 
  Jayson Gurney (@JaysonGurney) reported 41 minutes ago from Darlington, England

  @Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse

• 
  Peter Snowdon (@petersnowdon) reported 46 minutes ago from Darlington, England

  Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

• 
  Fay Brown #projectsnowball (@AutonomyCounsel) reported 49 minutes ago from Egglescliffe, England

  ... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!

• 
  Katy (@KatyL1981) reported 54 minutes ago from Darlington, England

  Virgin media down again!! #FFS #virginmedia

• 
  Andrew Dallin. (@adallin) reported 55 minutes ago from Darlington, England

  @virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)

• 
  David Sanderson (@borolad1965) reported 57 minutes ago from Darlington, England

  @virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.

• 
  Craig Shitpeas (@CraigShitpeas) reported 59 minutes ago from Sunderland Bridge, England

  @virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darwin’s Chaos Theory (@manestheman) reported 6 minutes ago

  @Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football

• 
  Dylan Brown (@DillB1976) reported 8 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.

• 
  HRCastle (@hrcastle) reported 11 minutes ago

  @virginmedia @mjpenn7 Can you please confirm if there is an outage in BH21 area, as no one is replying to my DMs

• 
  andrew willett (@willywillett) reported 12 minutes ago

  @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡

• 
  Dylan Brown (@DillB1976) reported 12 minutes ago

  @virginmedia @luvshinobi No you wont, you have constantly ignored my messages regarding my issue

• 
  Michael (@MICKLE_M) reported 12 minutes ago

  @virginmedia could you please supply me with a contact number please. You are telling me I have to upgrade to anew box , however when I sp yourself 2 remote controls rather than 2 boxes. Your app is ridiculously poor. Give me a number please

• 
  Liam (@kestrel89B) reported 13 minutes ago

  @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

• 
  🐻 Helen Standen 🐻 (@SkyTedTravels) reported 15 minutes ago

  .@virginmedia what's going on with smart TV connection to router, WiFi or wired not working for days.... paying for subscription we can't use?

• 
  waledbinkhaled (@waledbinkhaled) reported 15 minutes ago

  No broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.

• 
  Carole ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🙏 (@carole_awebb) reported 17 minutes ago

  @virginmedia Is there a customer services number I can call please?