Virgin Media Outage Report in Coundon, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coundon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coundon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Coundon, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Newton Aycliffe, Durham, Spennymoor and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
||
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Darlington |
TV | |
| Darlington |
Internet | |
| Spennymoor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coundon, England
Latest outage, problems and issue reports in Coundon and nearby locations:
-
Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please
-
clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
-
Hayley Jenkins
(@HayleyJenkins21) reported
from
Darlington, England
@virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!
-
Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
-
Katy
(@KatyL1981) reported
from
Darlington, England
Virgin media down again!! #FFS #virginmedia
-
I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
-
Robin Hood
(@Robin_Hoodsband) reported
from
Croxdale, England
@virginmedia @BAFTA Your service is a sham good for nothing
-
Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
-
Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia We have rang to cancel & now managing to speak with someone !!
-
Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
-
Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
-
Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
-
Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
-
Dancebrack1
(@BrendaMullen) reported
from
Darlington, England
@virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable
-
Jacob Ham
(@JacobAlderHam) reported
from
Coundon, England
@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
-
Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
-
Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia The problem is being dealt with following a text based support case. Thanks!
-
Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.
-
clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia I thought sky was bad...well I’m about to go back to them
-
Andy Clarke
(@AndyClarke5) reported
from
Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Toby
(@TobyRefresh) reported
@virginmedia @TomCNash I straight up don't believe you at all. Provide some evidence. A ticket or case number. ANYTHING. We have been told every single day by customer service that there is nothing being investigated in North London, no tickets on this open, that they have heard nothing about it.
-
Joseph Parsons
(@josephparsonsha) reported
@virginmedia hey guys, just spent 50 mins on the phone talking about my monthly bill that you were about to double (very sneaky, your customer service staff agreed) - No real deals to offer for loyalty, couldn't be less happy as a customer.
-
Henry Stewart
(@HenrySt55434943) reported
@virginmedia in August I was persuaded to switch to a Volt package just 1 month into my contract (28gbp). Was assured the cost would be equal via rolling credit applied. Have spent HOURS with support since then, who made many promises, only to be charged 60.67 on my first bill
-
Ashley Routh
(@ash_routh) reported
@virginmedia what a joke, broadband goes down, every time it goes down it costs me £40 in fuel to go to the office. Told me that it can be down for a month before I'm allowed to cancel my contract but they will give me £20 if it is down for a month.. thanks virgin 🤬
-
Simon B
(@S0B) reported
Excuse number 2 is that the WebSafe is switched on. They have switched it off and I must wait 2 hours to see if that fixes it. Except a previous technical support person did that, more than 2 hours ago, and (of course) that didn't fix anything @virginmedia
-
Chris Farnell's Scattered Audio Logs
(@thebrainofchris) reported
Hey @virginmedia. Thanks for warning is the Internet might be out on Monday. Unfortunately you didn't warn us it and the phoneline would be out today, when we have a remote medical appointment for our daughter. That's actually a pretty big problem.
-
Sevco Blatter
(@SevcoBlatter) reported
@virginmedia I have no incoming or outgoing calls on landline. Service status reports no issues in area.
-
Tom Nash
(@TomCNash) reported
@virginmedia Thank you. It has been over 2 weeks since it was first reported and there has been no confirmation anyone is even looking to fix this. Please can you confirm a timeline for when this will be sorted?
-
Toby
(@TobyRefresh) reported
@TomCNash @virginmedia If it's being investigated then it should have a fault number, case number, complaint number... A reference of some kind. When I see one and confirm it's legitimate over the phone, then I'll believe them. Spoiler alert... They don't/can't give us one. @virginmedia
-
Simon B
(@S0B) reported
I have been on the phone/whatsapp with @virginmedia since 8:00 this morning. Been cut off twice, so far, Latest excuse for my problem is that my IP address is blacklisted. The dynamic IP address that virgin assigns. I fixed that myself but the problem persists ...