Virgin Media Outage Report in Kingskerswell, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingskerswell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingskerswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kingskerswell, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
||
| Paignton |
Phone | |
| Paignton |
Total Blackout | |
| Paignton |
Wi-fi | |
| Paignton |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingskerswell, England
Latest outage, problems and issue reports in Kingskerswell and nearby locations:
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Gowing
(@CliveGowing) reported
@virginmedia For what was a waste of time. Raise another IT ticket and see what happens, once had to raise 3 it tickets before issue resolved. Not good service. The Virgin way?
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Sarah Rosenthal
(@sezicoolcat) reported
@virginmedia It's a DNS issue. Travelodge manager has contacted virgin media and router has been reset and it's still down.
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Joey Chan
(@joeyc_vEng1) reported
@virginmedia It got resolved at around 10:30pm last night. Service has remained stable since.
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Sarah Rosenthal
(@sezicoolcat) reported
@virginmedia I am not the account holder I am a Travelodge guest using Travelodge WiFi so the service checker takes me to my login page. I don't know travelodge account details to check. I did use postcode and that said no issues.
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Mark S
(@Mark_BarkingFC) reported
@virginmedia Your engineer used the box on my wall when the neighbour had issues , been left in a dangerous state as it’s not shut properly, how can I get you to fix it ?
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Darren chambers
(@ViTo_DEE91) reported
@virginmedia hey there, severely pissed off customer here. Sent two replies to an email I received about issues with my service over a week ago, keep in mind this is all over a complaint too, and still no reply. You guys still alive? Should I send help?
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Rob Blackmore
(@BlackmoreNFFC) reported
@virginmedia Define ‘a service’ because what I’m experiencing is not that. 4/5 outages in the last 3 weeks! I WFH, my whole home security system is reliant on a stable internet connection. I never had these issues with BT.
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Joe Haywood
(@JoeTHaywood) reported
@virginmedia Extremely slow speeds. Practically unusable. I’m having to turn my wifi off when I get home and use phone data as I can’t even do a simple google search using the broadband.
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Voyevoda Rose 🤠 The Villain
(@Voyevoda_Rose) reported
@virginmedia Still incredibly poor. Upload speed ranging from 1 mbps to 3 mbps. It's not enough to do my job.
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zunaine
(@zunaine) reported
@virginmedia Hello. Can you please explain why for the last 2 weeks every day after 11am the wifi goes down. We call you you reset it. Its fine for 10min. And then again it keeps going down. We are a WFH household. We need a stable connection for a secure connection.