Virgin Media Outage Report in Kingskerswell, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kingskerswell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingskerswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Kingskerswell, Devon, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Borough of Torbay and Torquay.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
TV | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kingskerswell, England
Latest outage, problems and issue reports in Kingskerswell and nearby locations:
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Speng (@Speng420) reported from Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Mike Blakeley (@blakersm76) reported from Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Chris Wright (@saints76) reported from Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Owen (@Owen_TwoTwos) reported from Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Shona Clarke (@ShonaClarke9) reported from Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Denise (@Dangem58) reported from Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Mandy Pearse (@MandyPearse) reported from Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Brendan (@brenrich101) reported from Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john dowley (@JD2960) reported
@virginmedia On main pc connected to router. 50% less through power line so 50mb…. Premium service @ 1Gb????
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Jagga Singh (@jagga_singhgill) reported
@virginmedia They too have received very generic responses. Been told about the automatic compensation system in place (irrelevant to my situation as I did not have a complete 48 hour outage). Disregard for my issue or request for compensation owed. No improvement to the area is mentioned.
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Bill Ellson (@BillEllson) reported
@virginmedia PAYG Customer for many years - Phone showing "Emergency Calls Only" and my number not recognised when I try and login to your website
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Andy Thornley (@AndyThornley) reported
@virginmedia Done now but your customer service is time consuming for the customer, repetitive and painful. If you didn’t have a monopoly on fibre provision in my road I would leave today.
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Bonnies29 (@sam_bon) reported
@virginmedia so I had your broadband installed recently. Had some performance issues and bkackspots. Engineer advised 2 maybe 3 pods needed. So last week I was told they were on order. Heard nothing. Chased today and I can only order 1 pod at a time, after previous one received.
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Paul (@paulpavli) reported from Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Daniel Maia (@dmaiam) reported
@virginmedia you're full of ****! how can someone work in a network like this? @virginmedia wants to leave me lost in their burocracy, not taking responsibility nor providing any basic customer care. I know a deep place where you can shove your apologies!
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Daniel Maia (@dmaiam) reported
@virginmedia Since when apologies pay any bill??? I have to pay @virginmedia in the next 14th... can I pay with apologies? Because I've used your awful service for over 3 years and was never late paying you. Could use apologies as currency from now on, is that ok?
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James Nicholls (@jamesjnicholls) reported
@virginmedia Not yet, it's just 24 hours since our internet went down completely due to a fault yesterday.
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Imran Mohammed (@ImranMohammed) reported
@virginmedia Great service by your engineer Scott, checked in with me to make sure phone services are back online. How can I get a message to his manager and get Scott some brownie points?