Virgin Media Outage Report in Kingskerswell, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingskerswell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingskerswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Kingskerswell, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Paignton |
TV | |
| Paignton |
Internet | |
| Paignton |
Wi-fi | |
| Torquay |
Internet | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingskerswell, England
Latest outage, problems and issue reports in Kingskerswell and nearby locations:
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Barnard
(@MightyWhites77) reported
@virginmedia Yes unfortunately, brick walls, hence the Booster running through the socket circuit but this has not solved the problem. Ideally the feed in, need relocating
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David Read
(@DavidReadUK) reported
@virginmedia Can't I just login to the Reuter and see what it's doing there? Why do I need to add another variable (cable). Can the Reuter not show it's connection speed?
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Caroline
(@Carame1ine) reported
@virginmedia Last night when I was having the issue. It didn't help. I know its a bandwidth issue but haven't been able to check it today to see if it is the same.
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Bradley Sawyer
(@BradleySawyer14) reported
@virginmedia I’ve heard from Virgin who insist it’s Vodafone’s problem and they can’t help, but Vodafone won’t help either because I’m not a customer! What could I do now??
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Luke Hoskin
(@LukeHoskin1) reported
@virginmedia Thanks for the quick reply! We’ve tried the pods, I have two of them. They’ve made a very slight improvement but not enough for us to be able to stream things in other rooms. I moved to Virgin because of issues with sky’s internet, but I have to say we didn’t have these problems
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Jonathan O'Grady
(@jonathanogrady) reported
So disappointing to see @virginmedia customer service standards eroding so precipitously. In recent years the business really set the benchmark. Big change in service over recent months. Appalling hold times and Reps with no clue. Shortsighted cost-cutting.
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IMr Rebel on FB.GG
(@IMr_Rebel) reported
@DiadroGaming @virginmedia Standard virgin mate fast Internet terrible service
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Richard McCarthy
(@richmacUK) reported
@virginmedia Already have a @virginmedia SIM contract thanks. Can I cancel that free and get an O2 one?
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qual
(@oQualUK) reported
@virginmedia Seems like a technician would be a waste of time again since there are even more issues in just my area that wont be solved until the ETA of 22nd, and yet someone how I'm still not able to get any compensation, joke.
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Richard Griffiths
(@SoulFireMage) reported
@virginmedia "It looks there aren't any issues affecting your area" I've got connection, just things like this tweet may take up to 20 seconds to go through, most browser connections have a pause on them, things like discord halt for up to 10 seconds etc. Only on wired in devices.