Virgin Media Outage Report in Totnes, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Totnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Totnes, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Totnes, England
Latest outage, problems and issue reports in Totnes and nearby locations:
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Phil 👨🏻💻
(@philthegreen) reported
from
Ivybridge, England
@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FREEDOM Fighter 🌈Privacy Advocate
(@clarinette02) reported
@PedroStephano @virginmedia Do@you agree that only for the sake of checking a broadband issue you should simply unplug and plug a new router ?
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twenty2problems
(@twenty2problems) reported
@virginmedia I don’t think I’ve been difficult, I’ve only asked for what my contract states and I think I’m entitled to expect that, given there’s a contract. Also tired of people apologising, it’s clearly not the person I speak to’s fault, there’s bigger problems here.
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twenty2problems
(@twenty2problems) reported
@virginmedia I also made a complaint through the phone and through the website, I’ve not been contacted regarding these either and they were made in August and September.
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Kiwi
(@ttvkiwi) reported
@virginmedia I asked and asked for him to book me an engineer but he wouldn’t. Apparently I have to wait another 24 hours for it to be “investigated” like wtf is that about. I had to take yesterday off work because it was down for 4 hours. Absolutely shocking
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chi & chukwu 🙏🏾
(@nigeriandiana) reported
@virginmedia Hi my dad’s internet has been atrocious for a few weeks now. It’s still not working today. It’s been reset, everything is plugged in and it’s showing a green light. Please help thanks
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Wendy meakin
(@Wtmeakin) reported
@richardbranson @Virgin @made51_unhcr Please Richard if you are still owner of virginmedia,please,please sort your call centres out 😡😭😭I'm so stressed and no way of even speaking to a complaints dept in the uk.offshire are rude and haven't a clue,25yrs being a loyal customers to being treated this way is shocking!
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Wendy meakin
(@Wtmeakin) reported
@virginmedia I know you have call centre's in the uk,and offshore, but all day yesterday I was put through offshore.rude and didn't have a clue,I am sick of constantly ringing to complain about being charged for phone calls that are free in my package!! And now scared to use the phone I need
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callum lake
(@callumlake7) reported
@virginmedia It’s yodel that’s the problem I managed to find my id for my parcel but they can’t give me a man explanation to where my parcel is or why is wasnt delivered yesterday when they tried too , think you need to use a better delivery service really
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Chris Sandilands
(@consultilands) reported
@virginmedia I moved house and contrary to what I had been led to believe the Virgin broadband don’t work and it took a week to fix
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Amana - Social Media Manager
(@SocialFactorHQ) reported
@virginmedia I cancelled in October. I called the agent who had knocked on my door. She said he would cancel it all as install was booked for 31st October