Virgin Media Outage Report in Totnes, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Totnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Totnes, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Totnes, England
Latest outage, problems and issue reports in Totnes and nearby locations:
-
zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
-
Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
-
Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
-
Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
-
Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
-
DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
-
Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
-
Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
-
Phil 👨🏻💻
(@philthegreen) reported
from
Ivybridge, England
@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
-
james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
-
Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
-
Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
-
Clive Watson
(@Watson3Clive) reported
from
Ivybridge, England
@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
-
Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Clarissa Giebel 🇪🇺
(@ClarissaGiebel) reported
The worst broadband? @virginmedia Nothing helps, you don't get through calling the call centre. A booster doesn't work. And that when you have numerous meetings each day!
-
Bubbletea Bob
(@agrindrod1) reported
@virginmedia @TomReadWilson My current VM speeds are Download 0.12mbps Upload 0.16mbps VM tell me that there is no problem and are in complete denial. I am paying for up to 200mbps. Only right that people are made aware.
-
Totallywired
(@getinowherefast) reported
@river_slaney @virginmedia It never will be.
-
Jazz K
(@iamjazzk) reported
@virginmedia Broadband down in SL9 area? Can’t get through to your customer service desk either!
-
marlas 🥀
(@octobers18th) reported
So like this person just called me to ask for tips to make their Wi-Fi better do I look like the customer service of BT or virgin media?
-
Katie Smith
(@kt_heather) reported
@virginmedia internet connection is down for the third time this week!
-
Tony Williams 💙
(@tony_w26) reported
@virginmedia That’s all I ever hear from your company. We’re really terrible at our job and rip everyone off but we’re sorry! Even when you admit to being terrible and try to make it better by giving someone compensation for their troubles you go back on it and make out like the customer is a
-
Emma Loftus
(@Loft1981) reported
@virginmedia I don’t have an account as I’m not a customer of yours!!!!!
-
Patrick Woodward
(@pwvoiceovers) reported
@virginmedia I'm now in text contact with someone. It's a slow process and far from ideal customer service, but hopefully it will resolve the issue. Thanks.
-
Oz Khan
(@OzKhan123) reported
@virginmedia You guys are aware of the issues? I am just pointing out that you have acknowledged the issue locally but not offered any form of compensation bearing in mind the intermittent Internet I have and I pay a monthly amount for a service I haven't received.