Virgin Media Outage Report in Totnes, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Totnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Totnes, Devon, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot and Borough of Torbay.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
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| Newton Abbot |
Wi-fi | |
| Newton Abbot |
Wi-fi | |
| Newton Abbot |
TV | |
| Newton Abbot |
Total Blackout | |
| Newton Abbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Totnes, England
Latest outage, problems and issue reports in Totnes and nearby locations:
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Paul Henderson
(@katiesdad52) reported
from
Brixham, England
@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Jayne
(@Jaynewall1) reported
from
Ivybridge, England
@virginmedia We are a new customer or maybe not at this rate. All we want is to be connected we have all the cables already as it’s a new build
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia is there an outage in Torquay
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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JC
(@last_centurion) reported
from
Chudleigh Knighton, England
@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Urbanowicz 🇵🇱🇬🇧🇪🇺
(@urbanbarb) reported
@virginmedia Yes, went around in circles, shift changes, square 1 each time, same stupid responses. Nothing resolved. Appalling. In tears & they all toddled off duty at 10pm so 8 hrs in total. Done with BOTs. Need to speak to actual human before we cancel contract, move to another provider.
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Stewart Daniels
(@Editmonster) reported
@virginmedia having issues with my LG TV and apps installing using Hub 3 and ethernet is there a setting blocking the downloads ?
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Anser ibn Z
(@anseribnz) reported
@wmbadel @virginmedia I hear that a lot about Virgin, so didn't get it. Have you looked into community fibre? Cousins have it and honestly I've never used better internet in a home in London lol Hopefully Virgin will sort themselves out for you...
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my broken cup handle🇧🇧
(@Tall_YounGC) reported
@virginmedia your service stinks
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Tim Shishodia
(@TimShishodia) reported
@mrspenceresq @virginmedia We've had no service at all since last Friday. your engineer today provided this ticket no.FOO8484883, opened in November! where are the letters to residents with an update?
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aaron
(@AzzLikesBepis) reported
@virginmedia There’s no outages, again I’m getting a really bad connection and I’m not sure why.
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Jools Cockayne
(@LouboutinJools) reported
@virginmedia I’ve tried this and each time they say somebody will call me back - they have my details - no manager is calling me back - just appalling service
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Mimi
(@idreamofdoodles) reported
@virginmedia There have been no engineer appointments. One hasn't been suggested despite both complaints. Aside from major outages that are visible the answer I got was that there are 'no known issues' which invalidates the issue we were legitimately having on the daily since Dec.
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John Marston
(@ElNotaSimeone) reported
@Chris21147659 @virginmedia I did call Virgin today and had a chat with the support team. He said he did something that was gonna fix something the router connection problems. After 2 hours I had the same issue again. It's very disruptive for work and I might have to change the provider.
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Marla Willis
(@Marlawillis73) reported
@mouthwaite @virginmedia I’m with BT - won’t every change again as every time we change, the internet is awful. With BT we hardlyhave any issues. I hope you get it all sorted.