Virgin Media

Virgin Media Outage Report in Totnes, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Totnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Totnes, Devon, England 03/17/2025 05:15

March 17: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Totnes, Devon, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot and Paignton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTorquay Internet
United KingdomNewton Abbot Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Totnes, England

Latest outage, problems and issue reports in Totnes and nearby locations:

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡

  • Watson3Clive Clive Watson (@Watson3Clive) reported from Ivybridge, England

    @virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?

  • AmberDowning Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

  • Lynsey2901 Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia No issues detected but both TVs have same issue

  • LizzyLoly Liz Loly (@LizzyLoly) reported from Borough of Torbay, England

    @virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • Joesansome Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • superseagull8 Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • Kingsholm1 Kingsholm (@Kingsholm1) reported from Borough of Torbay, England

    @virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia cannot watch TV , signal keeps going off !!

  • zivva zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • philthegreen Phil 👨🏻‍💻 (@philthegreen) reported from Ivybridge, England

    @AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.

  • AnimeDeb DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • samdruiff Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • jamesk491 james miller (@jamesk491) reported from Borough of Torbay, England

    I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pria_1407 Pria (@pria_1407) reported

    @virginmedia so after waiting 9 months and believing your endless lies we have decided to cancel installation and move to BT. Will definitely take legal action

  • TOGTanner Just Tanner (@TOGTanner) reported

    @OoohSoCharlie @virginmedia Oh didnt you know, their call centre's broadband is down, & they are waiting for an engineer 😜

  • GuthrieWatson GWatson (@GuthrieWatson) reported

    @virginmedia All the last two staff had to do was complete what they said they would. If it can’t be resolved today it’s a formal complaint and then the ombudsman. What a waste of all our time. Hours of phone calls and broken promises very tedious.

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • PaddyV4 Gerard Barden (@PaddyV4) reported

    @virginmedia Good morning @virginmedia - still no mail flow. This is a really long outage. Can you pls publish details of the change or maintenance work that was taking place when the outage occurred?

  • shim359 shim evrimer (@shim359) reported

    @virginmedia I first logged complaint 4th Oct. I’ve had enough. 8 weeks?!?!? All while I don’t have proper consistent broadband ?? Are virgin going to refund me for the service they are not providing while I can’t work from home ?!? Utterly mind boggling

  • shasel1104 Sharon Lawrence (@shasel1104) reported

    @virginmedia 2/3 she did want to know. I have asked her to put on my records I have asked for a reasonable adjustment and she has failed to comply, she put the phone down say we cannot do this it takes 5 days. No, you can prioritise. Your Indian call centre ignore the Equality Act 3/3

  • stuartavis2010 Stuartavis2010@gmail.com (@stuartavis2010) reported

    @virginmedia Yes, there are no problems else where, and I have had to restart my hub 5 times today and its only just gone 10.30, not very happy with your service, unless something is sorted very soon I will not be paying this month's bill till it is.

  • EMEKAKA46500820 BRIAN (@EMEKAKA46500820) reported

    @GTownDriveSkool @virginmedia Same thing  happened to me  My account also got similar issues, tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @logskind3 on Instagram for assistance

  • OoohSoCharlie Charlotte (@OoohSoCharlie) reported

    @virginmedia What's going on with your Online Chat Service, I have been waiting for an Agent to come on line for 62 minutes now