Virgin Media Outage Report in Chudleigh Knighton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chudleigh Knighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chudleigh Knighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chudleigh Knighton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Exmouth and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Chudleigh Knighton, England
Latest outage, problems and issue reports in Chudleigh Knighton and nearby locations:
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
@virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia Issue still not resolved, a week without a TiVo box that works #CustomerService #joke
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Aly Howard
(@Alydinsdale) reported
from
Countess Wear, England
@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Chris Gower
(@chrisgower) reported
from
Exeter District, England
@LauraRiceli I'm exactly the same. I ceremonially watch some terrestrial telly because I'm paying for it, @virginmedia won't let me cancel the telly as its part of my package. But we still have to pay a license fee because government reasons.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gonzalo
(@VelillaGonzalo) reported
@virginmedia @allpointseastuk Hi :) I cancelled my account with you guys and even received a confirmation email that the account was cancelled. However, I have just received an email saying that my bill is due in 3 days. As you can imagine, I am not very happy to pay for a service that is not being rendered
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californiagirl1994
(@careysgirl50) reported
@virginmedia Speed issue
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LOLLY SCOBZ 🤎🪳
(@LydiaLScabies) reported
So close to pulling a Karen like you’ve never witnessed over the utter careless incompetence of anyone working the @virginmedia phone lines.I have been passed to 5 different departments in 2 days over my issue, and it’s always been the wrong department. 🧵
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Tom
(@tommygoodlove) reported
@virginmedia I have just spent an hour on a 'chat' to query why automatic compensation wasn't paid for a complete loss of broadband service from 4th to 13th June. Foobed off,I was offered £7 for the whole period, then had to educate the agent on the scheme rules. Very poor.
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Michael Tracey
(@uzi_lover_) reported
@virginmedia Hi how do you order a WiFi booster as my WiFi keeps cutting out and I hear that it could help, I've been on your site, app, and try to call but no luck.
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redpaddie
(@redpaddie) reported
On the phone for almost 20 minutes to @virginmedia to report my router is not working only to by hung up on by @virginmedia lovely call taker, shocking #terriblecustomerservice #rudevirginmediastaff
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Tom
(@tommygoodlove) reported
@virginmedia Offer was increased to £45, then £50 - still below what should have been paid automatically. Chat has now disconnected before the issue is resolved. Can anyone help please.
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Birdy
(@BiddyBike) reported
@virginmedia Totally unnecessary obstructive procedure, contrary to good sense, of dubious legality. Like I first said, goodbye. I've had more than enough of your appalling customer "service".
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Hippotastic 💙
(@Rocktastichippo) reported
When David from Virgin Media (hmmm) calls about broadband problems(?), and you say that the speed is 2 hamsters a minute, when asked, and he accepts, be suspicious.......very suspicious Scam call - Keep your hamsters safe from scummy shysters 🐹🐹
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Janis Triblis-Runcitis
(@JanisTriblis) reported
@virginmedia Three weeks ago reported - moving to new house. Yea yea your service will be shortly but will takes couple of days. Response from customer service.