Virgin Media Outage Report in Chudleigh Knighton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chudleigh Knighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chudleigh Knighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chudleigh Knighton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Paignton and Torquay.
City | Problem Type | Report Time |
---|---|---|
Exeter | Internet | |
Paignton | Wi-fi | |
Exeter | Internet | |
Torquay | Internet | |
Torquay | Internet | |
Torquay | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chudleigh Knighton, England
Latest outage, problems and issue reports in Chudleigh Knighton and nearby locations:
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Simon
(@trail_71) reported
from
Exeter District, England
@virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Al Brooking
(@albrooking) reported
from
Exeter District, England
I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Alex Squire
(@exeteralex) reported
from
Exeter District, England
@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Elliot
(@Elliot_TBR) reported
from
Exeter District, England
@J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Sean Jenner
(@SeanJenner10) reported
from
Exeter District, England
@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Siân McPhee
(@sianmcphee) reported
from
Exeter District, England
@virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Thankyou so much. Shocking service. Don't message again please
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Rachel Smith
(@HotelRach) reported
from
Exeter District, England
Is @virginmedia down in Exeter again or is it just us?
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@stevenjefferies) reported
@virginmedia Yes, connection is fine just an issue with emails
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Mikeapollo
(@mikeapollo) reported
@politediscuss @SkyUK As a customer of over 22 years - ironically she's now realised most of her favourite shows are actually free to air anyway. Talked her out of going to Virgin Media, but cancelling Sky and moving to a recordable Freesat box instead seems best going forward.
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Venetia B
(@vbcatlady) reported
@MartinSLewis We tried this, had been a loyal customer for 20 years or more and they offered us nothing...so off we went to Virgin media!
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Roasted Cheese
(@Roasted_Cheese) reported
@virginmedia got a WiFi extender plug (which by the way has not resolved issue) I switched on the socket today and sparks started coming out plug. How do I complain worried my house could have gone on fire!
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Saddle in the Rain 🎷🎸
(@secale33) reported
@virginmedia WiFi still down around wa3. Had no service since around 8.00 am. Any idea when problem will be sorted??
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Phil Varlow
(@phillufc1966) reported
@virginmedia my wi-fi still intermittently still goes off, everytime I ring i get an automated message saying "we need to send a signal to restart your equipment". Today I've rung Virgin, the agent has "sent" me a signal and guarantees me this will not happen again??
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✨🌸call me Vee pls🌸✨
(@CityOfHushHush) reported
@virginmedia It says that there's no known issues but we haven't been able to connect to the Internet all day
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Gareth Lewis
(@curlylew06) reported
@richardbranson @virgingalactic No words about the **** @virginmedia left my street either #poorworanship #Adam brown of virgin poor and lies
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Bəäŕđĕď Đřåğøñ
(@VanHelSiingh) reported
@virginmedia Surely if its not impacting everyone I should be entitled to an engineer to come and check the issue to ensure nothing wrong on my side? What do I pay this hefty bill each month for...
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Natasha Saint
(@TashaCorcoran) reported
@virginmedia Yesterday - was promised another call back by 2pm today & still nothing! We are having to chase for call backs after being promised refunds for weeks, and it just isn’t acceptable. It’s also in my husbands name so I can’t chase! I expected far more from your customer service.