Virgin Media Outage Report in Chudleigh Knighton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chudleigh Knighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chudleigh Knighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chudleigh Knighton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot, Exeter and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Exeter |
Internet | |
| Torquay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chudleigh Knighton, England
Latest outage, problems and issue reports in Chudleigh Knighton and nearby locations:
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
@virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Chris Gower
(@chrisgower) reported
from
Exeter District, England
@LauraRiceli I'm exactly the same. I ceremonially watch some terrestrial telly because I'm paying for it, @virginmedia won't let me cancel the telly as its part of my package. But we still have to pay a license fee because government reasons.
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Aly Howard
(@Alydinsdale) reported
from
Countess Wear, England
@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia Issue still not resolved, a week without a TiVo box that works #CustomerService #joke
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy horne
(@Andyhor07625216) reported
@virginmedia yet again I can't get Netflix.... I'm going to a solicitor you can't charge me £82 and provide a service I have constantly tried ringing so I think your company is ***************
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Sarfraz Hussain
(@saf7321) reported
My @virginmedia broadband us not working
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Ali C
(@ACuthill) reported
@virginmedia your customer service is a joke …and you deliberately make it difficult to raise a complaint! I shouldn’t really be surprised #useless
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Jean Mead
(@jeanbrookes1) reported
@virginmedia the service checker was " unavailable " you could not make this crap up .
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W impish
(@Wimpishpompano) reported
I see @virginmedia are being garbage again no broadband once again was supposed have been sorted ages ago but your engineers must be on a go slow
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Oliver Lee Butcher
(@ollieleeb) reported
@virginmedia why do you expect me to pay for this months bill AND next months the bill so you don’t restrict my service??? Why would I pay for internet and tv I’ve not received yet? I spent 20 minutes on the phone sorting this out 2 days ago and you still can’t get it right ffs!
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S H
(@SHaywardZA) reported
@virginmedia shocking customer service from Virgin Media. Send through wrong speed in contract and want to charge £25 for the new o2 sim. We wanted to leave and your retention team gave us a good deal, but clearly trying to rip off customers #trainyourstaffproperly
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Riyaz
(@CurlyB87) reported
@sandeeptakhar9 @virginmedia Lost broadband too not sure if it's an outage but virgin website isn't showing an outage just shows a broadband problem
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matthew snell
(@snell220786) reported
@virginmedia Nothing is loading, spend more time turning wifi off and using my phone data, been like it months had one good month when contract was taken out then been down hill ever since. Got wifi booster from you that’s as much use as a chocolate fire guard. #Shocking