Virgin Media Outage Report in Chudleigh Knighton, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chudleigh Knighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chudleigh Knighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chudleigh Knighton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot, Exeter and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Exeter |
Internet | |
| Torquay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chudleigh Knighton, England
Latest outage, problems and issue reports in Chudleigh Knighton and nearby locations:
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Aly Howard
(@Alydinsdale) reported
from
Countess Wear, England
@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia Issue still not resolved, a week without a TiVo box that works #CustomerService #joke
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Exeter District, England
@virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.
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Billy Bingham
(@billy8179) reported
from
Exeter District, England
@virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish
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Chris Gower
(@chrisgower) reported
from
Exeter District, England
@LauraRiceli I'm exactly the same. I ceremonially watch some terrestrial telly because I'm paying for it, @virginmedia won't let me cancel the telly as its part of my package. But we still have to pay a license fee because government reasons.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@fortis_semper) reported
@virginmedia Thanks. “Automatic” is selected under Network Selection but there are no options. When I go back a step it still lists Virgin under “network selection” so I don’t think any other networks are showing up
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Ian Nicolle
(@Nicollers1975) reported
@virginmedia Hi, there are a couple of posts on the forums re the error but no resolution. I have posted a new message, however I would like this resolved by tomorrow.
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Stevie Woods
(@PrestwickMainSt) reported
Just been through the pain of calling Virgin Media (Broadband) and Sky (TV) to cancel😣. 50 minutes of my life I’ll never get back. You really shouldn’t be forced to have to call them up to cancel in this day and age. Actually quite a stressful experience all in all.
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Daniel Thomas
(@dnlsthms) reported
@virginmedia Expected as much. Absolutely useless, every single employee I've spoken to in the last week has been more inept than the last. Thank goodness I can't have virgin in my new house as I would NEVER sign up again after this debacle. After years of being a loyal customer too. Shocking
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Sarah Rock
(@sjrock0104) reported
@virginmedia It is like this everywhere in my house. Nothing has changed in my house. My husbands virgin mobile signal is also affected. Both were working fine up until Monday.
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Maria Gorinova
(@migorinova) reported
@virginmedia Conveniently, there was a system error halfway through filling in the application on the phone. IT support was not available, and neither was the manager. I will receive a call back at an undetermined time in the future: maybe around the time my broadband is already running?
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Rina M
(@Rina_M2020) reported
@virginmedia I have tried everything but no help! Why is the light not on ? Only one light is on as you can see in the pic! My wire is really slow or it’s not connecting at all!
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GB
(@graemeburton) reported
@Danjsalt That's amazing! I mean, actual good service from Virgin Media.
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What is this weeks SNP scandal?
(@Corrupttotheco2) reported
What do I love most about doing work online at home? When my @virginmedia randomly decides to go down and I miss all the stuff I am meant to do. Would be fun if it was once or twice, but not all the time. Thanks guys.
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Mel
(@fortis_semper) reported
@virginmedia I spoke with them yesterday evening, they said the best they could offer was £42 a month, which is still far more expensive than I can get elsewhere - even if I were to get an unlimited 4G hub from another network that had better coverage at my home, no need to wait for engineer