Virgin Media Outage Report in Torquay, Borough of Torbay, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Paignton and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Internet | |
| Torquay |
TV | |
| Paignton |
TV | |
| Torquay |
TV | |
| Paignton |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Dave England
(@jsydave) reported
from
Borough of Torbay, England
@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Phil Steer
(@philipstr) reported
from
Borough of Torbay, England
@IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Richard Spencer
(@richspencer111) reported
from
Borough of Torbay, England
@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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arun chauhan
(@chauhanarun87) reported
@virginmedia As per them it’s a third party who manages the pull requests and they don’t have much info. I would like to understand here how do I have my contact cancelled here as I nvr had service and though have passed 15 days period as I tried to get that cancelled over call but didnt help
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K1CK Online Fitness
(@The_Bodyfixer) reported
@virginmedia They don't do anything , they say they do, but nothing ever happens they are rude to speak to. This has been going on since August/September. We have tried every means of contact now and noone wants to provide a service. NEXT STEP??????????
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Lee
(@Ringo11Lee) reported
Great - @virginmedia still down since yesterday evening - Now showing as being ‘repaired’ by the 5th November on the status check - Not ideal for WFH - Hopefully you’ll be refunding for downtime
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dave glass 🧠💙£££✈️
(@daveglass1) reported
@virginmedia Smart tv - Optically connected - never had this issue before. I dont use other devices.
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Danica :)
(@DanicaWalpole) reported
@virginmedia is someone able to help? It's been 2 days
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I give_up
(@venny1976) reported
@virginmedia I have got a resolution, but the training of your staff needs addressing, I beg you to listen to the call. Its horrendous!
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Annieg
(@Anniew858) reported
@virginmedia I was emailed on 12/10 and informed there would be a credit on my account for lack phone service Ref c-1210221254. Can you look into this please as not received
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NicoleMaisie
(@NicoleMaisie6) reported
@virginmedia Will do Thankyou. When they installed they burst the gas pipe so just installed it in the closest area. It was fine but now we want it installed properly we’ve been chasing with emails for 2 years and still never heard back from any complaints
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#Justice4the21
(@WLHSTU) reported
Had an email from @virginmedia about getting faster broadband and how to reboot the router, I just wish they could help out getting a better Wi-Fi signal upstairs
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Orla McMaster
(@Lovelymumlady) reported
@virginmedia Intermittent signal. Terribly inconsistent speeds of down and uploads. Seriously affected capacity to do our jobs. I’ve had to work elsewhere today, husband planning to work offline. Really difficult!