Virgin Media Outage Report in Torquay, Borough of Torbay, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Torquay come from postal codes TQ1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Paignton |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV | |
| Newton Abbot |
Internet | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Finn Houlihan
(@HoulihanFinn) reported
from
Borough of Torbay, England
@virginmedia Thanks all at @VirginMediaCorp perfectly timed for half term, no internet, no tv, no devices 😫 = mad house, 3 kids and my wife giving me constant grief, Help !!!
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Phil Steer
(@philipstr) reported
from
Borough of Torbay, England
@IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Richard Spencer
(@richspencer111) reported
from
Borough of Torbay, England
@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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Dave England
(@jsydave) reported
from
Borough of Torbay, England
@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@BlodAxeMox @ItsRusherr I had a similar issue about 18 months ago and it was actually Virgin Media at fault! Congestion on line and old splitters coming from the box on the street into my apartment! Might be worth a call to the ISP rush! For me it was timeouts on the line causing it .
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Bev Walker
(@BevWalker68) reported
@LutzSchueler @virginmedia can you please all explain after 21 years of being a customer have you decided to Mis sell us a media package when we have not agreed this from you technical team ? Your Swansea customer relations have cut us off and this complaint has been
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Rachel Cuthbert
(@RachelC40443837) reported
@virginmedia Is there another way to make a complaint as its saying my account is closed?!
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Dave Littler ⚔️ The Wanderer 🏔️⛰️
(@davylittler84) reported
@virginmedia I've booked an engineer to come out and I've just been told I may be charged £25 for this. You don't seem to be any better than sky or bt and when I was sold the service I was told u were 100% better than them. I would just like my service to be running properly
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kim dennis
(@kimdenn01860201) reported
@virginmedia So many years of loyal customer £99. Same package for new customer £29
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***** Aguiar
(@guidoraguiar) reported
@virginmedia Yep, there is none showing and the support only tells me to reboot the router and since it is intermittent old need to be in contact with them at the exact moment it happens and for them to make the test on the 10 seconds window that it happens
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Brendan B
(@BrendanBalmaine) reported
Virgin Media is down in Santrymun...
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Stephen Barr
(@Stebarr) reported
@virginmedia I clearly have missed out. And now feel disappointed with @virginmedia’s treatment of existing customers. So now I’ve ended my 10 year account to go and enjoy ‘new customer’ offers elsewhere.
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***** Aguiar
(@guidoraguiar) reported
@virginmedia Still happening, with intermittent issues throughout the day.
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vaila-home
(@MadeVaila) reported
@virginmedia No new contract was agreed but concerned it has been renewed without proper communication. How are customers, particularly elderly customers, meant to get assistance? A communication company with poor communication @virginmedia