Virgin Media Outage Report in Torquay, Borough of Torbay, England
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The latest reports from users having issues in Torquay come from postal codes TQ2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Teignmouth, Exmouth and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
||
| Teignmouth |
Internet | |
| Exmouth |
Wi-fi | |
| Torquay |
Internet | |
| Paignton |
Internet | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Devil's Advocate ♿🏴🇬🇧
(@Shropshire_Dad) reported
@virginmedia the last 5 days your Internet in the Ketley area of Telford has been dreadful. On and off randomly, sometimes off for upto 8hrs and often so slow you can't stream anything without buffering. You should refund everyone here for a weeks service.
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jackie 🏴
(@mrsjsbwalker) reported
@virginmedia Even as a long standing customer who feels totally shafted?
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mattyboyfn
(@mattyboyfn) reported
@Xuairi7 @virginmedia the internet doesnt work
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Claire Ritchie
(@piepeoples) reported
Absolutely diabolical service from @virginmedia today Told twice they were installing mums line today so she can access CareLink. Repeated story to 4 advisors. Then cut off twice whilst trying to talk to manager to make a complaint. Still unresolved. 😡😡😡
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Spiteful evil
(@smartarce) reported
@virginmedia And now it’s in October has someone lost their marbles this is ridiculous and outrageous service
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Moazzam
(@mm61600) reported
@virginmedia hi, My VM broadband keeps disconnecting every 2 hours or so. Is there a way to resolve this issue?
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Leonardo Olivieri
(@Leo_Olivieri) reported
@emstoth @virginmedia 2) Today, the technician arrived and told me the installation could not be done, because my address was incorrect. The technician was at my door, but could not complete service!!! After reading about your issues, I am already regretting my decision to sign in.
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christian richards
(@braedyn189) reported
@RyuugaKun1 @virginmedia You would also think as a multi billion pound company they would honour any outage and refund all instances when it’s not the customers doing.
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Matt Jerram
(@Matt_C_J) reported
@virginmedia That Virgin would need permission from the council to pull up small sections of the road to fix the cabling. And it would take 1-2 weeks. He visited on 28 July. Almost a month ago. And no one in your exec team gives a damn or can be bothered to reply.
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Jason Hills
(@JasonHi84797071) reported
@virginmedia another day , another week same old poor customer service, no one listens no one reads the notes . Wheres the sign up for Sky Tv