Virgin Media

Virgin Media Outage Report in Torquay, Borough of Torbay, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Torquay come from postal codes TQ1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Torquay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Torquay, Borough of Torbay, England 04/28/2025 07:55

April 28: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Torquay, Borough of Torbay, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomTorquay Internet
United KingdomPaignton TV
United KingdomPaignton Internet
United KingdomPaignton Wi-fi
United KingdomTorquay Internet
United KingdomPaignton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @martybhoy1979 Having same issue !!!

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @RobWorthington2 Same issue here 😡😡

  • nickhancock741 Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England

    @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • cherylblackmini Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia

  • samdruiff Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !

  • cherylblackmini Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • LizzyLoly Liz Loly (@LizzyLoly) reported from Borough of Torbay, England

    @virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡

  • Dangem58 Denise (@Dangem58) reported from Borough of Torbay, England

    @virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia cannot watch TV , signal keeps going off !!

  • superseagull8 Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

  • AnimeDeb DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • jamesk491 james miller (@jamesk491) reported from Borough of Torbay, England

    I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fergalgallanagh Fergal Gallanagh (@fergalgallanagh) reported

    @virginmedia automated message advising nearly every day for a week that engineers have identified the issue and will have it fixed that day. They seem to identify issues every day??? How can my internet go down daily for a week. Service is a joke.

  • LizBragg6 Liz Bragg💙 (@LizBragg6) reported

    @virginmedia Yes engineer booked for Tuesday am. Original engineer left Saturday at 9:30 am .. system immediately failed / never worked -took until 11 am to find someone to speak to who couldn’t fix it. I’m busy in virtual clinic tomorrow am needed broadband 4 that so 2nd apt annoying

  • swinders Stephen Swindley (@swinders) reported

    Now had a call from a nice gentlemen claiming to be from Virgin Media reporting the same issue. Beginning to think there may be something in this. Anyway, Sam Morgan was his name and he couldn't understand that I didn't have a 'major' device like a computer or laptop...

  • Byrne108 rose byrne (@Byrne108) reported

    @virginmedia The issue is ongoing, it works one day and not the next, who knows when? It’s. It’s not good enough.

  • Stephen37663218 Stephen Curtis (@Stephen37663218) reported

    @virginmedia You’ve advised me and I’ve done what you asked and got nowhere, I have 20 mins of meal break right now. Can you help me right now on webchat?

  • username6032 Chloe x (@username6032) reported

    @virginmedia Says no known issues 😑😭🤚

  • username6032 Chloe x (@username6032) reported

    @virginmedia Says no knows issues... 😭🤚😑

  • pfchambers82 Peter Chambers (@pfchambers82) reported

    @virginmedia My complaint relates to property damage that CEDR are not relevant for. I’ve been given a phone number so going to waste my time calling them instead.

  • GamingDictator2 GamingDictator (@GamingDictator2) reported

    @virginmedia yea iv tried it all turning it off and on again, taking the sim out giving it a little rub,turning on and off airplane mode and nothing? im not moaning just checking its not my phone lol any help would be great.

  • jocarlisle4 Jo Carlisle (@jocarlisle4) reported

    @virginmedia on your customer service page, why isn’t there an email or phone number that I can call to ask why my internet speed is so inconsistent? I have tried all the switch off/reboot option. My download speed have gone from 107 mbps to nothing to 1.3 mbps!!! Need help