Virgin Media Outage Report in Torquay, Borough of Torbay, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Exmouth, Paignton, Torquay and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
||
| Paignton |
Internet | |
| Torquay |
Internet | |
| Newton Abbot |
Wi-fi | |
| Newton Abbot |
Internet | |
| Torquay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rand
(@Raz625772) reported
@virginmedia Anyone thinking of joining this firm understand they have the worst customer service of any company on this planet. @Ofcom would really appreciate an investigation into this firm
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Tony Tinman
(@thetonytinman) reported
@virginmedia 2 days after I request to cancel and I now have a disrupted/no service. Coincidence? So annoyed I've got to persevere and pay for this **** for another 28 days. It's like asking for a milkshake but being given a glass of piss and being legally obliged to pay for it.
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Susan S 💙😷 🏴
(@SusanSeenan) reported
so @virginmedia sent me an adaptor to plug into my hub because they are changing the service. Instructions state if your home phone can't be located next to the hub book engineer visit. Called to book - told £99 for engineer. Not acceptable, @virginmedia need to resolve this
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Tom Barnett
(@TommyBarnett69) reported
@virginmedia have you changed something recently? My signal has been shocking the last few weeks. Never had a problem before. Terrible coverage now.
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Rubina Syed
(@rubina_s_syed) reported
@virginmedia The service has still not been resorted. How much longer?
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Spyke The Game Gypsy
(@GameGypsy) reported
No internet since 25th July, Told work to fix issue will be complete August 13th!! So why do @virginmedia think it's ok to take the FULL bill amount out of my account after I was told my case had been given to compensation dept.
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✨Jo✨
(@Jo_Jowren) reported
Covering for a colleague who’s spent the last 3 days waiting for an @virginmedia engineer to come out! Disgusting service!!
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Maddie
(@FreezerNips) reported
@virginmedia it’s on wireless however i split the bands and i connect to 2.4 so range shouldn’t be a problem. i’m thinking its bandwidth but that would just be silly. i’ve changed the channels of 2.4 so that the channels aren’t crowded. i’ve really tried it all but nothing seems to be working
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Shane Perkins
(@shane8009) reported
@virginmedia I have all that, I have 2 boosters still very poor intermittent at best. You have a new router but only for you gig customers apparently that has over double the antenna in it but me having 5 boxes, internet and phone and a sim im not a good enough customer to get the new router!
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AMANDEEP
(@AMANTEELUCK) reported
@virginmedia Just feedback? What about the inconvenience I experienced. I’m a paying customer that lost connection and had ZERO service because of your error!