Virgin Media Outage Report in Torquay, Borough of Torbay, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Torquay come from postal codes TQ1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Exmouth, Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Wi-fi | |
| Torquay |
Internet | |
| Paignton |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV | |
| Newton Abbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carlisletom
(@carlisletom) reported
@virginmedia Broadband still not working, need it as I work from home. Virgin Media: the service gets worse and the prices go up
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Caitlin
(@CDPeds) reported
@virginmedia Hopefully it's quietened down but I logged into the hub and it had been reporting T3 and T6 timeouts. The billpayer is connected in his room by ethernet and hasn't said he had any issues though. Potentially either my cables or yours might need some TLC though!
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Sara Elizabeth Dill
(@_SEDill) reported
@virginmedia I did that already. It told me the website was not working (like the internet) and to call to book. Which is why I called and they refused to book.
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shanny C 🌹
(@_shannonC) reported
@virginmedia no known issues at all. yet as soon as it gets to 9pm the upload speed drops and it is UNUSABLE. download speed was bad all day then better in the evening, but the upload wasn’t even back to normal at 2am so you can’t tell me it’s peak usage time either.
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Erin
(@erinpinhorn) reported
@virginmedia Nope, we have had the same issue for the last 2 months. It is very intermittent, we've had an engineer out who replaced our router, but we are still having the same issue.
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kat taylor
(@kattaylor52) reported
@virginmedia please get management to contact me, your customer service is beyond painful. Been trying to talk to someone for 2 days now and just get passed from one department to the next via WhatsApp
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Simon Watkins
(@smnwtkns) reported
Hello @virginmedia any idea how I can amend my 93 yo hospitalised fathers account? Your help centre is anything but helpful, directing me towards the bereavement team. He ain't dead. I'm happy to go through whatever security you need.
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Sara Elizabeth Dill
(@_SEDill) reported
@virginmedia They refused to help. Horrid internet access for months and last week has been daily problems for hours. More of “just keep waiting” rather then sending a tech. Extremely rude. Will be cancelling service.
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Maria 🇺🇦💙💛
(@Blondewyn1) reported
@virginmedia internet has been terrible for last few days in NE31. As the app has changed i’m not sure on how you get notified now when its fixed? Thanks in advance.
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Deirdre Fox
(@DrDeirdreFox) reported
Anyone else fed up with Virginmedia constantly unreliable “intermittent connection? High speed broadband that hasn’t worked a full day since installed? No humans on phone, poxy DIY VM Ap where no technician can be booked unless down for over 24 hours? Relying on mobile data.😡😡