Virgin Media Outage Report in Torquay, Borough of Torbay, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Torquay come from postal codes TQ2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Torquay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Torquay, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Paignton, Torquay, and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot
|
Internet | 4 days ago |
|
Paignton
|
Internet | 5 days ago |
|
Paignton
|
Wi-fi | 5 days ago |
|
Torquay
|
Internet | 7 days ago |
|
Exmouth
|
1 month ago | |
|
Paignton
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandTrying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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james miller (@jamesk491) reported from Borough of Torbay, EnglandI recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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zivva (@zivva) reported from Newton Abbot, England@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Chris Saunders (@superseagull8) reported from Newton Abbot, England@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia cannot watch TV , signal keeps going off !!
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia on demand not working ?
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Sam (@samdruiff) reported from Bickington, England@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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DebAndrews (@AnimeDeb) reported from Borough of Torbay, England@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Kingsholm (@Kingsholm1) reported from Borough of Torbay, England@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England@virginmedia how does anyone make a complaint that will be taken seriously?
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Joe sansome (@Joesansome) reported from Borough of Torbay, England@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia There is a local issue now but we have been having issues for weeks
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Amber Downing (@AmberDowning) reported from Borough of Torbay, EnglandGet @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Golding* (@GoldieLFC23) reported@virginmedia are a shambles. Internet down… best get a refund for how shite the service is!!! Thought you’d upgraded the internet service!!
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mikefantis (@mikefantis) reported@Ofcom @virginmedia Can you help me get a refund from virgin for the years of lies and not delivering a service I paid for?
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𝙀𝙡𝙨𝙚𝙚𝙗𝙚𝙚101 (@Elseebee101) reportedCurrently holding an L - Stream crashed 3 hours in to our HUGE pack opening.... Virgin Media is partly down nation wide and currently cant access Twitch to stream or even Fifa to open packs... Will keep trying and update you all on here and discord...
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Donna 🌈 (@annielee396) reported@virginmedia I asked for a call from a supervisor on Tuesday to raise a complaint and I’m still waiting. Not particularly helpful way to restore faith in customer service really! As a new customer I am thoroughly dissatisfied!
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WbaOllie 🇺🇸 (@WbaOllie) reportedVirgin media down?
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sajourney (@sajourney5) reportedInternet is down no stream tonight Virgin Media is an L
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Dabi but Neko (@TheLOVsDABI) reported@virginmedia once again ur dogshit service strikes what ever u do do not pick them as ur internet provider
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Cate Sanders (@catesanders) reported@virginmedia I’ve been trying to get in touch all day regarding Bolt not working!
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samuel VE (@PuIseyboo) reported@virginmedia you are simply the worst internet provider ive ever been with.
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Vivi H (@Vivsnewtwits) reported@virginmedia I didn't ask you to process it. I asked you to confirm the notice period will start from when I first contacted you - 28 January. Not from when you actually deign to provide a service.