Virgin Media

Virgin Media Outage Report in Torquay, Borough of Torbay, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Torquay come from postal codes TQ2 and TQ1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Torquay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Torquay, Borough of Torbay, England 03/15/2025 06:55

March 15: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Torquay, Borough of Torbay, England

The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Torquay and Paignton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Abbot Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Wi-fi
United KingdomPaignton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

  • LizzyLoly Liz Loly (@LizzyLoly) reported from Borough of Torbay, England

    @virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.

  • Dangem58 Denise (@Dangem58) reported from Borough of Torbay, England

    @virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers

  • cherylblackmini Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @RobWorthington2 Same issue here 😡😡

  • samdruiff Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .

  • superseagull8 Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia cannot watch TV , signal keeps going off !!

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡

  • nickhancock741 Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England

    @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • AnimeDeb DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia No issues detected but both TVs have same issue

  • jamesk491 james miller (@jamesk491) reported from Borough of Torbay, England

    I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !

  • cherylblackmini Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1970_dave Dave Searle (@1970_dave) reported

    @virginmedia Bot generated replies doesn’t help in fact it adds to the wind up.

  • andyfilby andy filby (@andyfilby) reported

    @virginmedia @O2 I'm having a real bad problem with both you companies and its got me to a point where I've run out of heart trying to communicate with you both, I have recently been a victim of mobile phone fraud, yet I feel like the fraudsters with you 😡🤬

  • livlad4eva Liam Shelly #19 (@livlad4eva) reported

    @virginmedia Will take you 72hrs to fix the problem

  • sharons77 Sharon Kennedy (@sharons77) reported

    @virginmedia @virginmedia @O2 this is absolutely shambolic, nearly 3pm & still getting blank screen or msg advising "not working " your supposed to be one of the largest communications companies?

  • scottytools scott_tech (@scottytools) reported

    @elise_john85 @virginmedia Sorry about your account, dm me for recovery help

  • 590Catherine Cathy Thompson (@590Catherine) reported

    @virginmedia 3 calls Sat morning ,wed evening and today all for an hour,with zero help and quite frankly incompetence, except for 1 woman who was genuinely trying to help but your system cut her off ,and then I was back to more incompetence. Paying £33 a mth for 500mb &getting 30 when it's

  • tom_exploring Tom Dent (@tom_exploring) reported

    @mas90 @GiganetUK @virginmedia 5 phone calls in a single day from them and multiple emails, they've never been this attentive before!

  • ColinGould2 Colin Gould 🇺🇦 (@ColinGould2) reported

    Really decent of @virginmedia to disrupt service for maintenance purposes in the midst of the England T20 semifinal 🙄 However, if it helps to reduce the extortionate cost then maybe it’ll be worth it!

  • cproberts100 Chris Roberts (@cproberts100) reported

    @virginmedia There is a chat link but it doesn’t help me

  • andyfilby andy filby (@andyfilby) reported

    @virginmedia Recently I became the victim of identity theft & mobile phone fraud with yourselves, @O2 and sky mobile @SkyHelpTeam . As I said before sky have resolved the issue, but I've heard nothing from you or o2. I have emailed, spoken to your customer services, but no help at all