Virgin Media Outage Report in Torquay, Borough of Torbay, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Torquay come from postal codes TQ1 and TQ2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, Newton Abbot and Borough of Torbay.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
TV | |
| Paignton |
TV | |
| Paignton |
TV | |
| Torquay |
Internet | |
| Torquay |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
-
Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
-
james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
-
Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
-
Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
-
Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
-
Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
-
Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
-
Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
-
DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
-
Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
-
Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Lane
(@StevenL05276511) reported
@virginmedia hi. I was told that my box was going to be upgraded from Tivo to V6 but nothing has dropped into my track my orders. Ive had a few issues with arranging stuff with Virgin Media over the last day or 2. Can you tell me if its actually been ordered. Thanks Steven
-
Timothy Ball
(@timtweeting) reported
And still the picture break up continues. @virginmedia please provide us with an appropriate solution.
-
Will Scott
(@will_scott_89) reported
@virginmedia no Internet (again), status page says no issues (as per) and I was on hold for over an hour to the call centre when it just got cut off. Any chance of some decent service?
-
MR RATCHET
(@MRRATCHET_) reported
@virginmedia Is there a problem in the South East of England? I am paying for 350mb download but only getting 50mb at the moment? Upload speed is correct though.
-
Liam Radford
(@Raddo1984) reported
@virginmedia Right. So no joy on the phone, no joy on Twitter, 4 days and 6 contacts and I’m still trying to persuade someone to help me with a basic enquiry. Not feeling valued @virginmedia - what happened to you?!?!? Your customer experience used to be really good.
-
Sonia Spilsbury
(@SoniaSpilsbury) reported
Trying to get in touch with @virginmedia to get help for my parents who have now been without a phone for 4 months is like mission impossible
-
The Goon
(@TheeGoon13) reported
@virginmedia having issues with my router for the last month, and cannot for the life of me get hold of your customer service!
-
DILLIGAFF
(@CMultrim) reported
@SoniaSpilsbury @MImproxyble @virginmedia Get them a different service. Virgin sucks and their customer service is worse. We went with Consumer Cellular. Much better coverage, service and better rates for seniors.
-
Josh
(@CyfenAIM) reported
I cba with Fortnite man, I'm constant 35-50 ping cos Virgin Media sucks ***.
-
Giovanni Lo Coco
(@CocoritoPa) reported
@CISASUK still no internet available after more than 2 weeks... calling and getting told every single time an engineer will be visiting on the day @virginmedia even closed the call 4 times in the past days #greatcustomerservice. Any ideas on how to proceed to resolve this issue?