Virgin Media Outage Report in Brixham, Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brixham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brixham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Brixham, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Torquay and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
||
| Paignton |
Phone | |
| Paignton |
Total Blackout | |
| Paignton |
Wi-fi | |
| Paignton |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brixham, England
Latest outage, problems and issue reports in Brixham and nearby locations:
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Paul Henderson
(@katiesdad52) reported
from
Brixham, England
@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nippy Sweety
(@99frizz99) reported
@virginmedia Help! Help! Help! I am just about to leave Virgin Media . 3 hrs ago I was given a tariff ,I accepted the email has come through and it is more expensive! This has been going on for 2 wks ?!
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Mofasser Arafat
(@ArafatMofasser) reported
@khan250101 wtf is "My Virgin Media" ??
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Shabraz
(@shabrazazad1) reported
@virginmedia 50mins on the phone, and told I will have to wait on hold whilst he speaks to his manager who is in a meeting. Really!!!!! Now cut off but no phone back.# poor customer service
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julie delaire
(@juliestevens2) reported
@virginmedia Yes it says it's fine until I run a check on both my TiVo boxes and both say sorry there's an issue and you're looking into it
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Lanza
(@LanzaGB) reported
- 8 phones calls (No outages/No issues with your router) - Various loop tests. - 1 Engineer to come out and check my lines/hardware - Upgrading to a bigger package (Was advised) After 4 days of this, I'm told there's an outage in my area by a technician. Nice. @virginmedia
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Harryet Howard
(@Harryet_TV) reported
@virginmedia How can you resolve it when virgin refuse to speak to you? My complaint ref is C-0803211127. I have begged virgin to sort it out. It is a waste of my time, energy & money spending hours on the phone calling virgin. I just want it resolved. It is causing me anxiety & stress.
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Pinkcow Carrie
(@PinkiepieCarrie) reported
@virginmedia Yes multiple times, checked all the wires, even rang up for help they seemed like there was nothing they can do
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David Mead
(@DMeadPT) reported
@virginmedia In one of the original phone calls when we discussed the switch. I spoke to a customer service rep and they transferred me to a manager.
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Lucy Mottershead
(@MottersheadLucy) reported
@virginmedia @virginhelp I got a contract with virgin mobile on the 25th of Feb but found a new contract with a different supplier to I called up twice the first time they couldn't cancel it as it was during the 24hr period and then I called up after and said they had cancelled it
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julie delaire
(@juliestevens2) reported
@virginmedia Yes , done all that reset everything and still no difference . Was told it was an area problem that would be fixed by the 8 th ...