Virgin Media Outage Report in Brixham, Borough of Torbay, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brixham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brixham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brixham, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Torquay and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
TV | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Paignton |
TV | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brixham, England
Latest outage, problems and issue reports in Brixham and nearby locations:
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Paul Henderson
(@katiesdad52) reported
from
Brixham, England
@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RunHammer11
(@Hammer11Run) reported
@virginmedia I take it you haven’t read the messages in outage on the thread, 7 days now and still using data on phone instead. Told would be fine by Tuesday, got a text, called again and still ongoing @financialombuds just keeping record as I have spent enough time now
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Gill White
(@GillW1220) reported
@sambukiii Yes, it’s a problem between @virginmedia and Twitter. I’ve told @TwitterSupport but please do the same so we can get this fixed. I’ve very annoying
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Gill White
(@GillW1220) reported
@xlizagx @virginmedia @TwitterSupport Thank you👍 Let’s hope they fix it soon
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Reece Jordan Doonan, RN
(@Lerounxi) reported
@virginmedia Happy for someone to phone back as she was very abrupt with me and put the phone down…
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Gill White
(@GillW1220) reported
@xlizagx Is your WiFi on @virginmedia ? If so, it appears there is a problem viewing videos on Twitter I’ve flagged it up with both Virgin and @TwitterSupport but it would be good if other people did the same 👍
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Liza G
(@xlizagx) reported
@DionneLDN @Twitter @virginmedia Oh strange! Try closing the app down and your phone. Then try. Mine was playing up too initially 🤔
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Chris de Bourbon
(@chrisdebourbon) reported
@virginmedia Thanks - another reason to ditch your network. Regret the day we ever subscribed to Virgin Mobile.
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IAN IN SURBITON (Leslie Ian Jones*Surbiton KIRG*)
(@ianinsurbiton) reported
@virginmedia Been customer since 2005. Nothing for loyalty. Contradictory accounts of what might be wrong. Arrogant call centre staff who don't listen. It's simple. My phone + Engineers phone didn't ring when called. A caller could hear ringtone, but phone doesn't ring!
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Gill White
(@GillW1220) reported
@corpsesme Is your WiFi on @Virginmedia ? If so, it seems like there’s a problem seeing videos on Twitter today. I’ve told @TwitterSupport but it’d be good if other people did the same👍
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stuh40
(@stuh40) reported
@virginmedia for some strange reason im unable to view videos on my Twitter account whilst connect to my home broad band service, when I disconnect from your service I can view them ease.. Are you aware of an issue and if so, what are you doing to rectify it.