Virgin Media Outage Report in Brixham, Borough of Torbay, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brixham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brixham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brixham, Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brixham, England
Latest outage, problems and issue reports in Brixham and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Paul Henderson
(@katiesdad52) reported
from
Brixham, England
@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!
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Wayne Hansford
(@WayneHansford) reported
@virginmedia getting 59mbps when I pay for 350. I phone on 14th promised a new router, that was never sent and now Krishna hangs up on me after a 29 minute call because she couldn’t solve the issue. Yet another example of poor customer service 😡
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Elissa wilding
(@eejjww21) reported
@aldosarmy74 @virginmedia I just had someone’ call me from Virgin Media on a terrible phone line She Shouted down the phone ‘are you deaf’ and put the phone down! Now that’s what I call customer service 🤨
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Francesca Ceramics
(@francesceramics) reported
@virginmedia You could start with good customer service, not just responding when you get a public tweet that everyone can see.
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baloowho54🇬🇧➡️55
(@Al74lan) reported
@virginmedia absolutely disgraceful customer service 🤬.Four times I called yesterday with broadband issue; still not fixed. Told technician would call last night; no call. Issue still not fixed.Told this morning I'll have to wait until next Thursday!! I'll lose my job!!! HELP!
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Jack J Mcnamara
(@destiny2Help) reported
@virginmedia when will this problem be fixed ? Iv’e had no internet for a solid 9 hours now surely it’ll be back online soon ?
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John Taylor
(@JohnTay15849025) reported
@virginmedia still no reply from you :-( My 77 year old mother has no services & due to isolation she needs Internet to do shopping & managing her electric etc. Can you please help. She is vulnerable and I have tried for over 1 hour last night and useless chatbot messages
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Becca
(@Beccacoombes89) reported
@virginmedia I don't have a log in because that was the other thing, I signed up a month ago and never got my welcome pack despite requesting it twice! Yes everything is cancelled. I am self employed and work from home so this has caused major issues now
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Dean Batchelor ➐
(@RealDeanB) reported
@virginmedia It’s the whole router that goes down, so anything that uses Internet connection goes, both the main (wired) hub and the secondary box too.
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable