Virgin Media outages and service status in Ottery St. Mary, England

Problems in the last 24 hours in Ottery St. Mary, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ottery St. Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottery St. Mary, England

The most recent Virgin Media outage reports came from the following cities: Exeter, and Pinhoe.

City	Problem Type	Report Time
Exeter	Wi-fi	16 hours ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ottery St. Mary, England

Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:

• 
  Amanda Leach (@nuggyleach) reported 41 seconds ago from Exeter District, England

  @Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!

• 
  Jasyboy71 (@jasyboy71) reported 4 minutes ago from Exeter District, England

  @virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes

• 
  Alex Squire (@exeteralex) reported 4 minutes ago from Exeter District, England

  @virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.

• 
  Siân McPhee (@sianmcphee) reported 5 minutes ago from Exeter District, England

  @virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.

• 
  Martin Elcoate (@MElcoate) reported 5 minutes ago from Topsham, England

  @virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...

• 
  petenjane (@petenjane) reported 5 minutes ago from Topsham, England

  @virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?

• 
  Mike Fuller (@MikeJFuller) reported 6 minutes ago from Kilmington, England

  The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.

• 
  Matt Scott (@mrmattscott82) reported 6 minutes ago from Exeter District, England

  Hey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too

• 
  Em J Hamilton (@EmmaOrca1971) reported 7 minutes ago from Exeter District, England

  @virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.

• 
  Martin Elcoate (@MElcoate) reported 13 minutes ago from Topsham, England

  @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

• 
  humanenergy (@humanenergy5) reported 18 minutes ago from Exeter District, England

  @reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.

• 
  Kathy Tomlinson (@kathytomlinson_) reported 20 minutes ago from Newton Poppleford and Harpford, England

  @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

• 
  Matthew Cousins (@mattedcous) reported 23 minutes ago from Exeter District, England

  @virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons

• 
  Martin Elcoate (@MElcoate) reported 38 minutes ago from Topsham, England

  @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

• 
  Martin Elcoate (@MElcoate) reported 43 minutes ago from Topsham, England

  @virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.

• 
  Dave Moist (@Bingamin) reported 44 minutes ago from Exeter District, England

  @LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.

• 
  Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported 46 minutes ago from Exeter, England

  Don’t tell me, #virginmedia is down AGAIN?!

• 
  Andy Cooper (@DevonLifeEd) reported 52 minutes ago from Exeter District, England

  @virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.

• 
  Kathy Tomlinson (@kathytomlinson_) reported 55 minutes ago from Newton Poppleford and Harpford, England

  @virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything

• 
  Charlie Garnham (@pbandapple) reported 58 minutes ago from Exeter District, England

  @virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LovelifeLoveLowe (@debbsno1) reported 2 minutes ago

  @TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.

• 
  Joshua Oliver (@ashlet87) reported 3 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  entrustTMF (@entrustTMF) reported 3 minutes ago

  @robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years

• 
  entrustTMF (@entrustTMF) reported 4 minutes ago

  @miaKJKJ22 @Gary1165 @virginmedia Working from home too. A real pain. They told me there was a problem in the area, then made up manifold times that it would be fixed. Often pushing forward the fix by a risible 56 minutes! Then a text yesterday saying it WAS fixed(app said perfect too)...when it obviously wasn't

• 
  Carm5012 (@Carm5012) reported 5 minutes ago

  @Ofcom Can you do something about @virginmedia and their constant nuisance calls? Four so far today - it never ends

• 
  Asa McGrath (@amcgrath1uk) reported 6 minutes ago

  @virginmedia The issue isn’t time. The issue isn’t that there’s further work. The issue is that it gives out wrong information all the time. Half the time it’s not able to be connected with.

• 
  Robert Taylor (@rabtaylor1981) reported 6 minutes ago

  @virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!

• 
  Joel Sheppard (@joelshepp) reported 8 minutes ago

  @virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 11 minutes ago

  @virginmedia hi there last few days my Internet has cut off between 3 to 7 when its been really warm this has happened before and yous have let me leave free of charge as it was never sorted out now its happening again been since Dec but was ok intill the good weather.

• 
  Daniel (@reniferlopez) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies