Virgin Media outages and service status in Ottery St. Mary, England

Problems in the last 24 hours in Ottery St. Mary, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ottery St. Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottery St. Mary, England

The most recent Virgin Media outage reports came from the following cities: Exeter, and Tiverton.

City	Problem Type	Report Time
Exeter	Wi-fi	9 hours ago
Exeter	Wi-fi	1 day ago
Exeter	Wi-fi	6 days ago
Exeter	Wi-fi	10 days ago
Exeter	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ottery St. Mary, England

Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:

• 
  Scott Palfrey (@ScottPalfrey) reported 10 minutes ago from Exeter District, England

  @craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓

• 
  Mike Noon (@TheMikeNoon) reported 16 minutes ago from Exeter District, England

  @virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution

• 
  humanenergy (@humanenergy5) reported 18 minutes ago from Exeter District, England

  @virginmedia internet down again. Problems ? 🤔😬

• 
  Shakers (@ShakersExmouth) reported 19 minutes ago from Exeter District, England

  @virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...

• 
  Martin Elcoate (@MElcoate) reported 24 minutes ago from Topsham, England

  Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK

• 
  Kathy Tomlinson (@kathytomlinson_) reported 25 minutes ago from Exeter District, England

  @virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.

• 
  Ian Bond (@BondyOfficial) reported 25 minutes ago from Exeter District, England

  @virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening

• 
  Matt Scott (@mrmattscott82) reported 26 minutes ago from Exeter District, England

  Hey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too

• 
  Em J Hamilton (@EmmaOrca1971) reported 27 minutes ago from Exeter District, England

  @virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!

• 
  Matt Campbell (@MattCampbellPhD) reported 30 minutes ago from Exeter District, England

  @virginmedia Contact them later today to run through the troubleshooting tips before they will send an engineer to fix the issue. Even though it's same issue as been having for weeks which has already been ”fixed” once.

• 
  Clare Palmer (@spinkles176) reported 36 minutes ago from Exeter District, England

  @virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?

• 
  Em J Hamilton (@EmmaOrca1971) reported 41 minutes ago from Exeter District, England

  @virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?

• 
  Em J Hamilton (@EmmaOrca1971) reported 43 minutes ago from Exeter District, England

  @virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.

• 
  Jasyboy71 (@jasyboy71) reported 43 minutes ago from Exeter District, England

  @virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager

• 
  Clare Palmer (@spinkles176) reported 44 minutes ago from Exeter District, England

  @O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat

• 
  Charlie Garnham (@pbandapple) reported 45 minutes ago from Exeter District, England

  @virginmedia It’s a bit difficult to explain the whole story in a tweet as it’s a really strange issue and I’m fed up of calling your non-uk call centre and being told the same thing again.

• 
  Al Brooking (@albrooking) reported 47 minutes ago from Exeter District, England

  I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.

• 
  Simon (@trail_71) reported 55 minutes ago from Exeter District, England

  @virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks

• 
  Matthew Cousins (@mattedcous) reported 56 minutes ago from Exeter District, England

  @virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?

• 
  Matt Campbell (@MattCampbellPhD) reported 57 minutes ago from Exeter District, England

  @DrGBuckingham @virginmedia Combination of sporadic wired service and Wi-fi dropouts all day on top of an ongoing issue with the service coming into the house.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧 Rob @No-Bull-Politics 🇬🇧 (@bull_robin56713) reported 3 minutes ago

  @virginmedia I'm sure I'm not alone in having asked you to reduce my service, such as cancelling a second set-top box, in order to reduce my bills. As you can see here I asked for my bills to be reduced in Jan 2024. Yet notice how those bills have crept up again ever since. There has been no increase or improvement in the service you provide to justify this. According to my analysis, despite having gained a better paid job recently, my net income is down 4.2% compared with 5 years ago. Like many, I am going to have to tighten my belt, and those bills that increase without any prior warning must be the first to go.

• 
  Jase Whelan (@WiJayWhelan) reported 4 minutes ago

  @virginmedia so 4 days later i receive this 😡Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00

• 
  Angela (@AngstAHD) reported 6 minutes ago

  .@virginmedia how are we supposed to get help/customer service? Phonelines are unanswered, the online chat goes around in circles and then stops communicating, the Whatsapp service doesn't work. Woeful today.

• 
  dawnieC (@CorkinDawn) reported 6 minutes ago

  @virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?

• 
  Matt Fowler (@306notout) reported 14 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  Jackie (@boomerangjf) reported 16 minutes ago

  @virginmedia your service is diabolical ! We are still experiencing intermittent/reduction in service after being told it would be working properly from 29 July. I assume you will be expecting a reduction in payment from me?

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 19 minutes ago

  @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help

• 
  nigel (@redwallreality) reported 19 minutes ago

  @biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.

• 
  Scotty B. 🏳️‍🌈🇬🇧 (@Scottbraduk) reported 20 minutes ago

  @virginmedia It’s a disgrace I have been trying to get a refund from my account for near 2 months now and it still has not been sent. 9 phone calls an email from a manager to guarantee it would be sent back and 7 chats all recorded. Think is a complaint to ofcom now !!

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 21 minutes ago

  @virginmedia I‘ve now been waiting 72hrs for a response. When Might I get a reply / resolution?