Virgin Media service status in Ottery St. Mary, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ottery St. Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Ottery St. Mary, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Pinhoe, Exmouth, and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 19 hours ago |
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Exeter
|
Wi-fi | 1 day ago |
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Exeter
|
Wi-fi | 2 days ago |
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Exeter
|
Wi-fi | 2 days ago |
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Exeter
|
Wi-fi | 3 days ago |
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Exeter
|
Wi-fi | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Ian Bond (@BondyOfficial) reported from Exeter District, EnglandSeems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Steve Haynes MONSTER (@stevem3ter) reported from Honiton, England@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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Abdul Latif (@alatif7934) reported from Exeter District, England@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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Ian Bond (@BondyOfficial) reported from Exeter District, England@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@leemacca13 @virginmedia Virgin media literally have the worst service ever
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandMy internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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Nicholas Seymour (@nrjs1000) reported from Countess Wear, EnglandAfter weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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petenjane (@petenjane) reported from Topsham, England@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Dave Moist (@Bingamin) reported from Exeter District, England@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
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humanenergy (@humanenergy5) reported from Exeter District, England@virginmedia internet down again. Problems ? 🤔😬
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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adam connett (@ConnettAdam) reported from Ottery St. Mary, England@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Stanley (@MartinStanley20) reported@virginmedia Are we all to receive Financial compensation off our next bill for this latest outage? Surely it is perfectly reasonable for you to credit every account affected with maybe 25% of their monthly bill? Yet again you have failed to supply services for which you are paid?
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pat webb (@patwebb01962978) reported@virginmedia This happens far too often. VM are just to expensive & not value for money. We had already a loss of service in in February for 6 days but no refund.
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Dean Hodgson (@DeanHodgson13) reported@virginmedia Really? Why are we down internet and TV today also? My wife is working from home and can longer use the WiFi…Birmingham area
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Roger Watling (@2sticks66) reported@virginmedia Thank you for the reply. It's just very frustrating when it's not the first time we have lost service either TV or Broadband
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Liz (@EMMH1960) reported@virginmedia The outage is by my internet is still terrible if I’m in the kitchen or upstairs
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Hong Kong Phoooey (@HongKon62237606) reported@virginmedia Worst service ever so glad I left #Shite !
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Lydia Stansfield (@LydiaS_1995) reported@virginmedia It started after your outage yesterday, wasn’t doing it before on anything
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Duncan Spike (@Duncanthewegie) reported@virginmedia No engineer visit required, seems to be fixed and I need to monitor the wifi signal for a bit. Thank you.
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aBitOfBinary (@aBitOfBinary) reported@virginmedia You haven't answered my questions !! What really happened ? ..... because a power outage is NOT selective with the channels that dropped and deffo has no control over channel availability! I'm addition your apps and various Web pages were offline 👂 🦻 🤔
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David reardon (@Dagenhamdavee1) reported@virginmedia @TimTastic38 I wonder if we all complain to of om they will see it the same way no service absolutely no communication from yourselves thank god my contracts nearly up oh so is my O2 as well congrats lost effectively 2 customers