Virgin Media Outage Report in Ottery St. Mary, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Ottery St. Mary, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
Wi-fi | |
| Exeter |
Internet | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@virginmedia internet down again. Problems ? 🤔😬
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@leemacca13 @virginmedia Virgin media literally have the worst service ever
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Sally French
(@sallywallywoo10) reported
from
Exeter District, England
@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Honiton, England
@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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yvonne
(@yvonne75512523) reported
@MattX1971 @virginmedia Couldn’t agree more! I’ve had issues through my time with @virginmedia now they have the cheek to charge me £240 to leave. Shame on you virgin 😞
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Nathan Johnson
(@NathanJ95144899) reported
@virginmedia Hi, the ducting outside my house that contains your cables is continuously flooding, have you got a number I can call to speak to someone about this as its not classed as an issue with my broadband or TV to the automated options on the phone!
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L o t t i e P i p e
(@lottieelwood) reported
@virginmedia Yet the engineer who came and checked it yesterday marked it down as a total loss of service and sorted for a team to come and redo the cable to the house! Disgusting
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Ahmed
(@Ahmed20134628) reported
@virginmedia 4 days now with WiFi on and off with **** connections when it's on. Fix your damn WiFi 👍🏽
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mazza
(@maztastic86) reported
@virginmedia Sorry doesnt resolve a problem or deliver the service we pay for.
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Ibrahim
(@Ibrahim30276490) reported
@virginmedia wifi has not been working at the promised speed for last 5 months now not working at all absolute rubbish customer service
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Jamie Potter
(@MrJamock) reported
@virginmedia @Ofcom how do we raise a complaint about virgin media refusing to give an email of all the notes made on my customer account just had an adviser tell me virgin don't have a system to do this and aren't required to by law I was then put on hold and hung up on after
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Kerry Jarman
(@JarmanKerry) reported
@virginmedia They promise to cancel the account and send an email confirming but they never do and nothing is mentioned about getting her money back. I am happy to contact you privately if you will sort this out and you give me an email address as a contact point.
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Ian Atkinson
(@pluggy99) reported
@virginmedia getting increasingly frustrated by lack of customer support. Locked out of primary email account for over a week and 150 tech support cannot unlock it. Password rests and more delays. Awaiting a call that never came. Unacceptable
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Kevin McGuinness 💙
(@McGuinnessKevin) reported
@virginmedia @CicconeUK Yeah because being sent a new router will obviously fix their email problem!