Virgin Media Outage Report in Bournemouth, England
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The latest reports from users having issues in Bournemouth come from postal codes BH9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bournemouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bournemouth, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Poole |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Lee Stacey (Pilchard)
(@LStacey) reported
from
Bournemouth, England
Outage here in Dorset too, @virginmedia. #virginmedia
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Steve Fall
(@steve_fall) reported
from
Poole, England
@ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia Last advice I have following all their technical tests, restarting the box, watching the help videos etc, I’ve put in a complaint and they have phoned me but as I said specifically I cannot talk while I am at work and requested they phone after 5pm.
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Steve Fall
(@steve_fall) reported
from
Poole, England
@MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Poole, England
@virginmedia It’s media, it’s endless problems with a TiVo box. We’ve spoken to customer service and technical support have done everything they require for all the intermittent problems.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia At this rate I will be cancelling my service with virgin as it’s impossible to speak to anyone or get a problem resolved.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@virginmedia @LaurenSTompkins Just jumping in - this related to the conversation we were having in the week. All the steps that both you and technical support provided have been followed but every call starts back at square one - probably easier to quit then join as a new customer than get it fixed!
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Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia there have been problems all week with your broadband & TV services. Please sort it out ASAP
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tom jeffries🤘 #BlackHeartsClub
(@tom220love) reported
from
Hamworthy, England
Having to sit downstairs again because @virginmedia internet is so ******* bad nothing will connect in my bedroom LOVE IT
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia I am currently a virgin TV only customer thinking about getting your broadband but notice your current sale is not for existing customers. I’m already paying more just for TV than what you offer for BB&TV.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@virginmedia Thanks - they tried to scam a friend of mine today who was trying to get help from you (they have now successfully been in contact with the real you :) )
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia If you look at my previous tweets this issue has been ongoing for over a year now and I think I should be due some form of compensation for this lack of service I have been paying for. Can a manager please call me to discuss this further on Friday as I’m not available until then.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@virginmedia Only their name, as soon as “you” asked for such in depth info they took a 2nd look as they knew you wouldn’t ask that - when they told me I also reported to Twitter hoping the more reports the faster it’ll go down but I suspect complaint from you will be the most influential
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia I am currently on hold speaking to customer services again this call is going on for nearly an hour. Most frustrating part is the inconsistency and having to start over every time we make contact.
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia Thank you for “allowing me” the opportunity to raise a complaint, and I suppose I’ll have to ring you then. 😡 not happy, this service I’m receiving is dreadful.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia Unfortunately I am at work until 7 pm tomorrow. I have just spoken to technical support and have been told the reason for all the issues is that I have only 39% space left on HD. Your technical support team need to go for training
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Yo @virginmedia you REALLY need to get @TwitterSupport to block and delete @virgrnimedia they are pretending to be VM support and DMing people who tweet you asking for details like credit card (full number, expiry, cvc) & address info - need to stop them! @actionfrauduk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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localdriver
(@localdriver2) reported
@virginmedia Nothing technical about my last twit. July 26 you say issue being fixed. Aug 6 I say still broken. Aug 6 you say contact forum as its an account issue. Thus, inferring that you had received info., that it is 'an account issue'. I was seeking clarification of that inference.
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georgia
(@feckingpassword) reported
@virginmedia is it actually possible to speak to a customer care advisor on the phone?
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ukpbz
(@ukpbz) reported
@virginmedia @virginmedia the status check tells me you have had problems and engineers hoping to fix it soon. How soon is soon. Have you stopped my payments during this time?
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Anthony Turner
(@Anthony95150605) reported
@virginmedia Been on phone to customer services and the service is a joke they don't listen and just read out the same scripted talk they are told to say, they can't even answer a question, when u pull them on it, they put you on hold and come back talking about something else 🤬
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Paul MacGillivray
(@PaulMacGill) reported
After a month of being in my new house, Virgin media are finally installing the internet. This was supposed to be done a month ago and has kept getting delayed. The service has been really poor so far but I'm just happy that it's finally here.
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Elegance Weddingcars
(@ewcars) reported
@virginmedia Problem in my area but Virgin say it’s my problem. My neighbour is old & has Virgin her phone is not working I’m getting her to go to by by
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Shaun Connick
(@coolcuk) reported
@virginmedia I'm basically telling you that we have a faulty modem but you as a company are refusing to replace the modem or send an engineer out to look at the issue. Instead I'm suggested to go on a forum and post my problem, not very helpful to be honest. Pretty poor actually.
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Sue
(@Sue81964) reported
@virginmedia No got no explanation whatsoever to be honest I've been with virgin over 20 odd years and think this will be my last you've lost a loyal customer
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Michelle Rulton
(@Soze1172) reported
@virginmedia Finally the hub and box is working...but day 3 (ringing daily) on trying to get you to add on the children's "fun" package reinstalled after one of your customer services reps removed it. Starting to think 10 minutes is actually 10 days🤬
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Tradoch
(@Tradoch) reported
@virginmedia My email address is not working so I asked to be contacted by phone.