Virgin Media Outage Report in Bournemouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bournemouth come from postal codes BH1 and BH2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bournemouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bournemouth, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Ringwood and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Total Blackout | |
| Bournemouth |
Internet | |
| Bournemouth |
TV | |
| Poole |
||
| Poole |
||
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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Adrian
(@Adywakey) reported
from
Poole, England
@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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Darren Slade
(@echodaz) reported
from
Poole, England
And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Matt Anderson
(@MattandPt) reported
from
Poole, England
Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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BmthGooner
(@bmth_gooner) reported
from
Bournemouth, England
@virginmedia is virgin media down in bh9 area ?
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
So the internet provided by @virginmedia won’t connect to either my phone, or the PS4 I’ve had nothing but issues since the family had the internet line installed... and recommendations on who to look at moving to?
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia That link irrelevant as my issue does not come under any of those topics.
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Emily or Emilie
(@emily_or_emilie) reported
from
Bournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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Tom Davis
(@TomWJDavis) reported
from
Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica 🍓🍑
(@Jessticulator) reported
@virginmedia Its 2021. The number of people (especially in London) who live in shared housing and the fact that you still dont have anything to help or protect sharing renters is wholly unacceptable imo. I cant even swap the account over to the remaining housemates. Absolutely absurd.
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sandra kaluiokalani
(@saherio_) reported
@virginmedia purchased WiFi from you TWO months ago. No call backs, no service, missold broadband, mislead and breaches of contract. Everyone refusing to help. Is this a cartel? Disgraceful from VM.
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Tom Salyers
(@salyers_tom) reported
@lauraroachbiosi My sympathies. My Virgin Media service dropped dead a week and a half ago. I finally gave up and switched over to BT. The installer won't be here for another week. I'm currently doing everything via 4G, and it's like trying to drink a milkshake through a coffee stirrer. :P
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andrew
(@andrewfcooper) reported
@virginmedia I’ve done that, hopefully someone gets back to me quickly. It really looks awful.
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Market Oriented Marketer focussing on your clients
(@Mick_Holloway) reported
@virginmedia No I don't, but now being told by your colleagues in support that our handsets are compatible! And now they have found a fault! There's a technician coming out Wednesday... fingers crossed for resolution - will keep you informed ;)
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Keith Greywood
(@greywood) reported
@virginmedia It was not broken all day, phew
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Dani
(@kikogpe) reported
@virginmedia It is going on for a few months now. If Virgin is not going to fix it, I will have to move to another company. I cannot rely on wifi 100% of the time during my working day.
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Lindsay Cox
(@Coxlin) reported
@virginmedia I get if this is sudden maintenance but if it was known and it was going to take until 1940, that is pretty poor show
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Natalie
(@Nataliejane2383) reported
@virginmedia please please tell me when the wifi plug-ins are back in stock! My service is making my working from home near-on impossible! I’ve been waiting weeks to be contacted to order one after being told they were due in stock?
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Tim Landeg
(@TimLandeg) reported
@virginmedia You may have upto 28 days, however billing someone for a service that they don't yet have is probably a breach of contract. A CSR putting the phone down on you because they couldn't deal with an issue is also very disappointing.