Virgin Media Outage Report in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bournemouth, England

The most recent Virgin Media outage reports came from the following cities: Christchurch, Poole, Ringwood, and Bournemouth.

City	Problem Type	Report Time
Christchurch	E-mail	4 days ago
Poole	E-mail	9 days ago
Poole	Internet	9 days ago
Poole	Internet	10 days ago
Poole	Internet	10 days ago
Poole	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  Tamzin L A Lee (@TamzLALee) reported 59 seconds ago from Poole, England

  @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

• 
  TaiDragon #LockdownHairyBeast (@TaiDragon) reported 9 minutes ago from Poole, England

  @virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...

• 
  Alan Ganter (@alan67sb126) reported 11 minutes ago from Bournemouth, England

  @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

• 
  Connor mellish (@Connor_HC18) reported 14 minutes ago from Bournemouth, England

  @virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

• 
  Connor mellish (@Connor_HC18) reported 14 minutes ago from Bournemouth, England

  @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

• 
  Carl Baldwin (@DarkchatCarl) reported 14 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  Lauren Tompkins (@LaurenSTompkins) reported 19 minutes ago from Bournemouth, England

  Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.

• 
  TaiDragon (@TaiDragon) reported 19 minutes ago from Poole, England

  @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

• 
  Tamzin L A Lee (@TamzLALee) reported 20 minutes ago from Poole, England

  @virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours

• 
  Emma Goddard (@goddard95) reported 25 minutes ago from Christchurch, England

  @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

• 
  Emma Goddard (@goddard95) reported 30 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

• 
  Jack Ransom (@JackRansom4) reported 31 minutes ago from Burton, England

  @virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.

• 
  Steve Beck (@stevejbeck) reported 35 minutes ago from Bournemouth, England

  Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

• 
  The Ginger Bear (@tragic_velvet) reported 36 minutes ago from Bournemouth, England

  Virgin media are such garbage, average at best. Can't wait to bin them off.

• 
  Scott Bishop (@IAMBiSH1) reported 38 minutes ago from Poole, England

  @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

• 
  Lisa Channell (@channell_lisa) reported 39 minutes ago from Bournemouth, England

  @Rebeccaswain10 @virginmedia Is it really that bad? X

• 
  Andy Paton (@hammers01202) reported 40 minutes ago from Bournemouth, England

  @virginmedia Residential customer for about 4years

• 
  locharlotte (@CharlotteLois) reported 40 minutes ago from Poole, England

  @virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!

• 
  Tamzin L A Lee (@TamzLALee) reported 47 minutes ago from Poole, England

  @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

• 
  Jack Ransom (@JackRansom4) reported 57 minutes ago from Burton, England

  @virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damien Morgan-Smith (@DamienMorganSm3) reported 8 minutes ago

  @dawnbensonart @virginmedia Me too. Exact same issues.

• 
  Will (@Will_Watson99) reported 10 minutes ago

  @virginmedia Internet came back at about 4am, work didn't upload till 7am because the connection was only 1mbps. Now we are back to the internet we usually have that goes down 5 times a day.

• 
  toewad1 (@toewad1) reported 12 minutes ago

  @virginmedia Scam text alert, if you receive a message from @virginmedia asking you to join their broadband saying it's a decent broadband for gaming, delete straight away, they are lying BASTARDS It's crap.

• 
  Kevlar90s (@Kevlar95s) reported 14 minutes ago

  @virginmedia Internet has gone down for some reason, it just keeps rebooting by itself and I have manually rebooted twice. I need to stream at 9pm, please fix this ASAP 👀😥

• 
  Jenni Jones (@elmojay123) reported 16 minutes ago

  @virginmedia wish I’d never phoned them and stayed with sky, appalling customer service, managers that ignore you then put the phone down

• 
  lesley💙 (@ycruiselesley) reported 17 minutes ago

  @virginmedia Have rebooted it a couple of times no difference at all very slow and frequently no signal in rooms away from router

• 
  Andy Big Hands Hyde-Harrigan (@andyh1301) reported 18 minutes ago

  @virginmedia can't access Netflix, rang support, changed to 3 different resolutions still won't work. Mumbai call centre said I'll transfer you to more techies support. Transferred back to automated system to be told sorry or offices are now closed. Utter ****!!!!

• 
  hugo (@hugob35) reported 19 minutes ago

  @irenflshow Hey lads will the wednesday TV show be on twitter aswell, turns out dont have Virgin media sport channel, as I'm a sky customer.

• 
  MD (@redandwhite1874) reported 22 minutes ago

  @virginmedia What is the best process to try and get an update on multiple complaints that have received no reply and to get to the Regulator before 8 weeks; in the interim I'm paying for a service you are not providing and are not interested in addressing.

• 
  MD (@redandwhite1874) reported 28 minutes ago

  @virginmedia @Worthylad09 Or try spending hours on the phone and they will try to take an extra £5 per month for a pod that doesn't work and their solution to that will be £10 per month for 2 pods. @virginmedia could not care less