Virgin Media Outage Report in Bournemouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bournemouth come from postal codes BH1 and BH2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bournemouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bournemouth, England
The most recent Virgin Media outage reports came from the following cities: Poole, New Milton, Bournemouth and Ringwood.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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babyduck (@babyduck999) reported from Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Darren Slade (@echodaz) reported from Poole, England
And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
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Matt Holton (@Dive_With_Matt) reported from New Milton, England
So the internet provided by @virginmedia won’t connect to either my phone, or the PS4 I’ve had nothing but issues since the family had the internet line installed... and recommendations on who to look at moving to?
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Jared (@gxyred) reported from Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Tom Davis (@TomWJDavis) reported from Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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keith nigel ward (@keithward329) reported from Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
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BmthGooner (@bmth_gooner) reported from Bournemouth, England
@virginmedia is virgin media down in bh9 area ?
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Deemers (@DeemersPaul) reported from Poole, England
@virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out
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James Taylor (@JCT6) reported from Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Chris Lonergan (@LonerganChris) reported from Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England
@virginmedia That link irrelevant as my issue does not come under any of those topics.
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Adrian (@Adywakey) reported from Poole, England
@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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Steve Fall (@steve_fall) reported from Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Emily or Emilie (@emily_or_emilie) reported from Bournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
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Jared (@gxyred) reported from Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@paul5876) reported
I must say @SkyHelpTeam the service I am receiving from your multiroom is appalling.. constantly freezing despite replacement boxes. Maybe time to move to @virginmedia
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Jessica Webb (@webbj83) reported
@virginmedia I would like to discuss the bill increase that is coming to see whether or not I can stay as a Virgin customer.
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Breezy (@BramTrevorWelch) reported
Show me a satisfied @virginmedia customer and I’ll show you someone in denial
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Ameer Mehfil (@ameer_mehfil) reported
What a terrible speed you have, Bloody promises 350Mbps and i am not getting even 10Mbps. Pathetic 😤 @VMSolutions_ @virginmedia @virginbroad #virginmedia
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Sean Yeo (@SeanYeo1) reported
Is @virginmedia the worst company in the world for customer service? Terrifyingly bad.
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nick (@nickbuck08) reported
@virginmedia Seems the whole area is down but 3 nights in a row seems unacceptable
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Michael (@LangCheshire) reported
@virginmedia been having connectity issues all evening. Called 150 but got hung up on. No body available and your phone step by step is poor. Keeps saying network not available
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Richard Green (@Richard28436814) reported
@virginmedia Phone waiting times are disgraceful, but receiving scare tactics by your representative in an effort for me to continue using you when I want to cancel it is damn right despicable! When that didn't work, I was on silent hold... And then they hung up on me!
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Mathew_R (@mat_d_r) reported
@virginmedia Well, cancelling your proposed price increase for a service that doesn't come anywhere near what I'm already paying for would be a good start.
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levi's W (@levisgamesTV) reported
@SQRLTV @virginmedia I had same experience 1 week ago. I asked them for same deal as i had before and in the end i pay more than I used to pay anyway. They are terrible at retention.