Virgin Media Outage Report in Bournemouth, England
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The latest reports from users having issues in Bournemouth come from postal codes BH9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bournemouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bournemouth, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
TV | |
| Poole |
Internet | |
| Bournemouth |
Total Blackout | |
| Poole |
TV | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Phil
(@PhilPay1) reported
from
Poole, England
@virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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lizhearn_
(@lizhearn4) reported
from
Bournemouth, England
@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia why is the WiFi down in Bournemouth?
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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Tom Davis
(@TomWJDavis) reported
from
Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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Matt Anderson
(@MattandPt) reported
from
Poole, England
@virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Matt Anderson
(@MattandPt) reported
from
Poole, England
Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Meg Ben
(@MegzMakes_Music) reported
from
Bournemouth, England
@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tia Brown
(@TiaBrow60806537) reported
@virginmedia hi John im now in the 4th hour and still no call back. Can you please help me
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David Megicks
(@DavidMegicks) reported
@bonghand @AskPS_UK @virginmedia its actually horrible
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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Avril Smith
(@AvrilZimmermum) reported
@virginmedia Most buttons seem to be working now, but Voice activation no longer works. I'm also getting 'Call us' when I go to further help
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Bethany Packwood 💙
(@BethanyPackwood) reported
@virginmedia We are due to have our broadband switched off by you today due to cancelling; however, as we cannot access the Virgin Mail we set up years ago, we have not got any confirmation that this will happen. Please can you advise us of how to fix this.
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Tim Bridges
(@BrowserBugs) reported
@virginmedia A complaint raised, had one team tell me callback in an hour, no show, Abid said callback from Damon inside 48-72 hours, no show, then I get told 4-5 working days today? Deadline is 30/03/2021 according to Hina.
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Dave Cropley
(@dmcropley) reported
@virginmedia You're still not recognising the fact your diagnostics have flagged a fault with the wider virgin network. You are abdicating responsibility. This is the cause of my frustration.
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Ay-Ayron 🇹🇭🦊
(@AzaBrown14) reported
@virginmedia 26 days later and still no improvement! If I knew it would’ve been this bad I would never have joined! Since I’ve been with you it’s been nothing but trouble and I heavily regret joining!
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steph
(@Rawsterne) reported
Imagine a day without a @virginmedia outage.
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Dave Cropley
(@dmcropley) reported
@virginmedia Of course. No service is 100% reliable. Surely as a representative of Virgin Media you should be able to tell me whether there are any instances of reduced service on your network and what areas are currently impacted?