Virgin Media Outage Report in Bournemouth, England
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The latest reports from users having issues in Bournemouth come from postal codes BH1 and BH2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bournemouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bournemouth, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Poole |
Internet | |
| Bournemouth |
||
| Bournemouth |
Internet | |
| Verwood |
Internet | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Carl Taylor
(@CarlJTaylor23) reported
from
St. Leonards and St. Ives, England
@virginmedia 2 hours and counting to try and cancel my contracts with you. What terrible service!
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TaiDragon
(@TaiDragon) reported
from
Poole, England
@JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly
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bluemoonpete
(@bluemoonpete) reported
from
Bournemouth, England
@virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia The call was this morning btw. If only she was the only rude and unhelpful member of your customer service team, but no... Apart from maybe 2 of the 10 people I have spoken to this week, everyone else had the same attitude. Very unprofessional. Go read my 4 complaints.
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online
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Jamie Will
(@YoungJambo) reported
from
Bournemouth, England
@virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter
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Matt Simpson
(@_Matt_Simpson_) reported
from
Bournemouth, England
@virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?
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michael bass
(@1972madmike32) reported
from
Poole, England
@virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .
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Carl Taylor
(@CarlJTaylor23) reported
from
St. Leonards and St. Ives, England
@virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.
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Carl Taylor
(@CarlJTaylor23) reported
from
St. Leonards and St. Ives, England
@virginmedia - twice I have been cut off when calling you this morning. Third time referred to complete a form on your website. Form doesn’t exist and wants me to hold for 45 mins for Live Chat! Not a great service!
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia @virginhelp Too long & complicated here, I want to send info via email to you. You need to read it to respond & help.
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Marty Caine - #Cromwellians
(@Marty_Caine) reported
from
Poole, England
2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!
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frazer railton
(@frazerrailton) reported
from
Bournemouth, England
@Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@virginmedia Promised management call back which never happened, half hour waits then advised to do online complaint.... 😑Then to be told online complaint system doesn't work. Such poor customer service throughout
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.
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*monica jeffress
(@monicajtwin) reported
from
Bournemouth, England
@virginmedia And most expensive,horrid company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Moore
(@Kitmankev) reported
Hi @virginmedia I am now into the 4th hour on a webchat with yourselves re a problem accessing my emails - is this really acceptable
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Rich Kearns
(@OrphanKidKearns) reported
@virginmedia any update on the outage in the Chatham/Medway area? There have been no updates on the website for hours
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RGA 🇩🇲
(@ColihautLegend) reported
@virginmedia truly shocking broadband service. Then ring up to have it sorted only to be told that I can get a booster but that will be at a cost!?! Really?!
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Flying Monkey Boy 💙
(@flyingmonkeyboy) reported
@virginmedia Only thing that's changed is the free upgrade using the Volt as I'm also an O2 customer so I took the free upgrade
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•
(@itsSimplySadya) reported
@virginmedia I called re internet issues and she said there was nothing she could do. I said if I could get given the latest hub which she said didn’t exist when that was not true to then I asked to speak to her supervisor and she hung the phone up on me. This is unacceptable and absurd
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Duncan Lunan
(@DuncanALunan) reported
@virginmedia I am tired of phoning and texting you. You sent me a text a few weeks ago saying my pay as you go service was ending and please set something else up so I did. I did not get my new phone or credit agreement for signing.
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Rich Kearns
(@OrphanKidKearns) reported
@virginmedia Yes there are and as per my message there have been no updates for hours on the service status link. My reason for contacting you on this channel was to see if you could provide a further update to this
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playpet
(@playpet1) reported
@virginmedia I have hard wired to.. but you know that because you ask me every time you write to me under the pretence of help, but you don’t me it doesn’t happen enough so I said every time it happens then I will write about it on your timeline, I’m running out of your posts now
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Duncan Lunan
(@DuncanALunan) reported
@virginmedia If you have to cancel it then please do - Order ID:100001490846849 Date:Saturday 16th October, 2021 - and re-order it for me.
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FIREPOWER
(@FIREPOWER_SFV) reported
@EastwoodInnit @EnderWalker_ Virgin media? I’m actually curious what you can actually suggest to fix jitter issues (aside from switching to wired over WiFi) I diddnt think that was actually even possible to “fix”