Virgin Media

Virgin Media Outage Report in Bournemouth, England

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The latest reports from users having issues in Bournemouth come from postal codes BH1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bournemouth, England 05/10/2025 08:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bournemouth, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Ringwood and Christchurch.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomBournemouth Internet
United KingdomPoole Phone
United KingdomBournemouth Total Blackout
United KingdomBournemouth Total Blackout
United KingdomBournemouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

  • JackRansom4 Jack Ransom (@JackRansom4) reported from Burton, England

    @virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.

  • Connor_HC18 Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

  • CharlotteLois locharlotte (@CharlotteLois) reported from Poole, England

    @virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!

  • hammers01202 Andy Paton (@hammers01202) reported from Bournemouth, England

    @virginmedia Residential customer for about 4years

  • Connor_HC18 Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

  • TaiDragon TaiDragon (@TaiDragon) reported from Poole, England

    @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

  • goddard95 Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

  • alan67sb126 Alan Ganter (@alan67sb126) reported from Bournemouth, England

    @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

  • keithward329 keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours

  • IAMBiSH1 Scott Bishop (@IAMBiSH1) reported from Poole, England

    @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

  • channell_lisa Lisa Channell (@channell_lisa) reported from Bournemouth, England

    @Rebeccaswain10 @virginmedia Is it really that bad? X

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

  • 1972madmike32 michael bass (@1972madmike32) reported from Poole, England

    @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

  • stevejbeck Steve Beck (@stevejbeck) reported from Bournemouth, England

    Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

  • TaiDragon TaiDragon #LockdownHairyBeast (@TaiDragon) reported from Poole, England

    @virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...

  • TirEoghain59 Bourneirish (@TirEoghain59) reported from Christchurch, England

    @virginmedia Promised management call back which never happened, half hour waits then advised to do online complaint.... 😑Then to be told online complaint system doesn't work. Such poor customer service throughout

  • DarkchatCarl Carl Baldwin (@DarkchatCarl) reported from Poole, England

    @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

  • goddard95 Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Blakers9021 Mitchell Blakemore (@Blakers9021) reported

    @virginmedia It's quite unacceptable for it to be down this long really. I hope people will be compensated for the inconvenience this is causing!!

  • HelenSm80933291 Helen Smith (@HelenSm80933291) reported

    @virginmedia are there problems in the le2 area please?

  • LadyOfGoodTaste Lady of Good Taste (@LadyOfGoodTaste) reported

    @virginmedia Hi there after my message last night what is happening to the TV service. Have rebooted my router and both my boxes. Cannot get through on the phone. You cannot leave me with just the punishment channels.

  • RHODELIVE Rhode (all pronouns) (@RHODELIVE) reported

    @virginmedia probably one of the worst wifis in uk literally getting 1 bar in a discord call for no reason

  • JadeMccoan Jade Mccoan (@JadeMccoan) reported

    @virginmedia not just TV!! My WiFi has been down all day!!

  • nicp1982 Nicola Simmonds (@nicp1982) reported

    @virginmedia No tv since 11am this morning and still not working. Website not updated since quarter past three. Any sign of getting it back on?

  • D4rkdaimond D4 🎮 (@D4rkdaimond) reported

    @barrowboy78 @virginmedia I think it’s national mate ours is down in maidenhead

  • annbuck50842851 ann buck (@annbuck50842851) reported

    @virginmedia We want a refund for this outage, the second one this week.

  • SteveFarr11 Steve Farr (@SteveFarr11) reported

    @barrowboy78 @virginmedia Put 50p in the meter and see if that helps Mine is down but I don’t have any 50p ‘s to try it

  • JamboKS83 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇻 (@JamboKS83) reported

    @tartanjambo_x @virginmedia same... probs doing us a favour. If still down you'll get a good link on Hesgoal 👍🏻