Virgin Media Outage Report in Bournemouth, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Bournemouth come from postal codes BH9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bournemouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 27: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bournemouth, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Total Blackout | |
| Poole |
TV | |
| Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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Matthew Howes
(@mghowes) reported
from
Bournemouth, England
@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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Emma Louise
(@oncefallenangel) reported
from
Bournemouth, England
Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
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Meg Ben
(@MegzMakes_Music) reported
from
Bournemouth, England
@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Luke Green
(@Greenerthegoat) reported
from
Hamworthy, England
@virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
@frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia why is the WiFi down in Bournemouth?
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Lisa Taylor
(@mrslisataylor) reported
from
Bournemouth, England
@virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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lizhearn_
(@lizhearn4) reported
from
Bournemouth, England
@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mind and Spirit with Angie Taylor
(@Angie_Taylor11) reported
@virginmedia you are the hardest company to deal with on the planet. 6 hours today to try to downgrade my package and I am still no further forward. 18 years a customer, not for much longer! #disgustingcustomerservice
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Nikki Noo
(@NikkiNooTwo) reported
@virginmedia has to be the WORST customer service I have ever had! 2 months of interrupted service and no one wants to listen, help or take control of the issue! And apparently there’s no complaints department I can talk to. Total farce!
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Jamie White
(@devious2k) reported
@O2 recently upgraded my virgin media package and got an o2 SIM card - you’ve sent me a bill and no sim as you have a totally random address for me on the bill - no one at @virginmedia can help and no one is answering your chat!
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Mrs G
(@miss_e_elliott) reported
@virginmedia I can see that myself if I check the service status. Still showing as 4pm today, still off. I need a human being who can offer me compensation for the service we’re paying for and haven’t received for almost a week. Next step is the ombudsman this is so frustrating.
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Anne Bell
(@Yorkshirebell) reported
@virginmedia No we have had no reply other than a automated one telling us it would be 28 days. Can you actually do something and investigate why nobody has been to re-connect our service? Rather than send us elsewhere in your organisation?
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Donella Hignett
(@DonellaHignett) reported
@virginmedia An update for you. We telephoned @virginmedia today as still not working after 7 working days, to be told that they have no record of our call last week and no ticket has been raised, so we can’t escalate it. Also told only basic Netflix not standard, which is wrong info again!
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Kas
(@kas206) reported
@virginmedia my Internet and phone line have been down for the last 2 days in the E10 7LD area. We had planned works on the 30th Nov but it's still down today
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Layton Williams
(@LaytonWilliams) reported
@virginmedia plz can you help? I'm having trouble installing my broadband! Online is hopeless and confusing.
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Hema
(@HomemadeByHema) reported
@virginmedia Well you leave me no choice but to go to another provider, as this does not help me in any way as this problem has been going on since 5th October !!
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Brian McGilligan
(@bsmcgilligan) reported
@virginmedia No issues identified using the service status checker but not surprised given the intermittent nature of the issue. Thanks for your help and can you please let me know why you don’t accept direct messages on Twitter when Virgin Media Ireland does as that would be really helpful?