Virgin Media Outage Report in Poole, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Poole come from postal codes BH12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Bournemouth |
TV | |
| Poole |
Internet | |
| Poole |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
Gary Willingham
(@gary_willingham) reported
from
Poole, England
@Marzed7 @virginmedia BH14 is down to 🤬
-
Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!
-
Chris Welch 🇪🇺🏴🚹♿👍🤓
(@Qoo_Kumba) reported
from
Poole, England
I know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!
-
Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
-
Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
-
tom jeffries🤘 #BlackHeartsClub
(@tom220love) reported
from
Hamworthy, England
Having to sit downstairs again because @virginmedia internet is so ******* bad nothing will connect in my bedroom LOVE IT
-
Kate
(@KathrynW1986) reported
from
Bournemouth, England
@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
-
Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia there have been problems all week with your broadband & TV services. Please sort it out ASAP
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
-
Lee Stacey (Pilchard)
(@LStacey) reported
from
Bournemouth, England
Outage here in Dorset too, @virginmedia. #virginmedia
-
Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
-
Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia I am currently a virgin TV only customer thinking about getting your broadband but notice your current sale is not for existing customers. I’m already paying more just for TV than what you offer for BB&TV.
-
Steve Fall
(@steve_fall) reported
from
Poole, England
@MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.
-
Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
-
stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough
-
Steve Fall
(@steve_fall) reported
from
Poole, England
@ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.
-
Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
breathe in. breathe out.
(@Decaff2sugars) reported
@geniamichalak @virginmedia Teacher trying desperately to support my bubble while off rota. My yr10 son trying to do his school remotely, my oh and eldest both trying to work from home. What am I paying for each month? @virginmedia
-
Cheryl Burrell
(@cheryl3007) reported
@virginmedia had to call 3 times for help. cut off twice (wasted 53 mins) and then I got through after a further 25 mins , was promised I would rcv email containing ins on how to update my account. Tried to do this for 4 YEARS! No surprise - email has not arrived yet again.
-
Marie B-M
(@LioubaBM) reported
@virginmedia Been on the phone to virgin media for 1 hour, through to 3 departments. never go through account service. Have been a customer for 4 days and i’m already done. I never received my account number for my broadband. #StayConnected l o l
-
Mark Bean
(@SayBeano) reported
@virginmedia Wifi stability / original home hub My DMs are open, be good if someone makes contact there to call me back, just a suggestion
-
Niall Cranfield
(@Niall2191) reported
@virginmedia you have to be the worst for customer service! Had an email explaining a price rise of £4 from March only to find you have decided to put an extra £5 on my bill for this month! Tried using your pathetic online chat only to be constantly ignored!
-
Chris J
(@DaddyCoolJay) reported
@mouthwaite @virginmedia As a @SkyUK VIP Diamond customer I could set up an introduction. We’d both get a £75 pre paid card. I have their Superfast BB, along with a tic toc obsessed Wife, Minecraft/FaceTiming 10yr and WiFi draining 15 yr old. No issues at all. X
-
Worboys Writes
(@KayWorboys) reported
@beatieedney @virginmedia I’m hearing you. I’ve wasted HOURS on the phone - when I get put through I’m on hold for 45 mins listening to their **** tinny music - then they lie to me about porting my landline number. The online chat is a joke - they lie to and nothing gets done. Twitter team pointless.
-
Paul
(@smokeandwax) reported
@virginmedia I've asked for a copy of the original sales call to compare your promises to the actual contract. I'll be cancelling the service after almost fifteen years.
-
Ed Tunnock
(@etunnock) reported
@virginmedia can you let me know how I can get in touch with you. Called many times but can never get through and your messaging service isn’t working again. Perhaps you could contact me?
-
Dinesh hirani
(@DinuHir) reported
@virginmedia Wot service