Virgin Media outages and service status in Poole, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Poole, including 3 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Apr 9, 11:29 AM GMT+1.
- Internet (80%)
- E-mail (10%)
- Phone (10%)
The latest reports from users having issues in Poole come from postal codes BH12 , BH17 , BH18 and BH14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Christchurch, Ringwood, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
Internet | 3 hours ago |
|
Poole
|
Phone | 4 hours ago |
|
Poole
|
Internet | 1 day ago |
|
Christchurch
|
7 days ago | |
|
Poole
|
12 days ago | |
|
Poole
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Emma Louise (@oncefallenangel) reported from Bournemouth, EnglandOur virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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Matthew Howes (@mghowes) reported from Bournemouth, England@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia why is the WiFi down in Bournemouth?
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Luke Green (@Greenerthegoat) reported from Hamworthy, England@virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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Meg Ben (@MegzMakes_Music) reported from Bournemouth, England@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England@virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺
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Lisa Taylor (@mrslisataylor) reported from Bournemouth, England@virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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lizhearn_ (@lizhearn4) reported from Bournemouth, England@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, England@frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!
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Philly B (@Philip_AnthonyB) reported from Poole, England@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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aaron yates (@acefaceaaron) reported@virginmedia No disrespect but I really cant be bothered like I said been in work since 4 this morning, the screen has changed and is saying no signal now
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Sarah Langton (@ollybob13) reported@virginmedia She did, she spoke to customer services who said it wasn't possible. Also spoke to someone from cancellation department they couldn't do it either, and because the offer she had signed up to had expired a couple of days earlier they couldn't apply the deal to her old sim either.
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Maureen Gallacher (@MLawGal) reported@virginmedia Yes I checked status checker. It Says VM are aware of faults in my area and someone is on their way to fix it. It has said this all day.
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bill cutts (@billcutts59) reported@JonMudge @virginmedia I know this is ignoring your issues with ****** @virginmedia but in reality Matt cockhandjob and ******* Johnson would die virgins cos nobody would give em a ****
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Martin Stiff (@martinstiff) reportedOh wait! Got through. And then got cut off. Well done, @virginmedia. Excellent customer service to go with your excellent broadband service.
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🖤 Faye ♠️ (@Faye_Louise_T) reported@virginmedia What turn it off and on again? Reset it? You think I haven’t tried that!? Your customer service is as good as your broadband … shite.
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Prabhu Sahai (@prabhu_sahai) reported@virginmedia Are there any issues in Manchester Longsight Area. I have lost my internet connection 😭
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Alan Cox (@coxy731) reported@virginmedia What a shower of sh!t customer service operation you run. My virgin hub is fooled for 6 days, yet somehow I’ve been on the phone for 5 hours now (9th service agent) and only just now getting a customer service agent who accepts the fault is with the virgin device
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Tracey Lindsay 💙 (@trax2208) reported@virginmedia issues in Norwich since 6pm yet your site states none?
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V (@Monologicaly) reported@virginmedia @acefaceaaron Im with aaron. this service is absolute shite.