Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12 and BH18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Ringwood and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
||
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Ringwood |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Yo @virginmedia you REALLY need to get @TwitterSupport to block and delete @virgrnimedia they are pretending to be VM support and DMing people who tweet you asking for details like credit card (full number, expiry, cvc) & address info - need to stop them! @actionfrauduk
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@virginmedia Only their name, as soon as “you” asked for such in depth info they took a 2nd look as they knew you wouldn’t ask that - when they told me I also reported to Twitter hoping the more reports the faster it’ll go down but I suspect complaint from you will be the most influential
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tom jeffries🤘 #BlackHeartsClub
(@tom220love) reported
from
Hamworthy, England
Having to sit downstairs again because @virginmedia internet is so ******* bad nothing will connect in my bedroom LOVE IT
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia I am currently a virgin TV only customer thinking about getting your broadband but notice your current sale is not for existing customers. I’m already paying more just for TV than what you offer for BB&TV.
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Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia there have been problems all week with your broadband & TV services. Please sort it out ASAP
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia Unfortunately I am at work until 7 pm tomorrow. I have just spoken to technical support and have been told the reason for all the issues is that I have only 39% space left on HD. Your technical support team need to go for training
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@virginmedia Thanks - they tried to scam a friend of mine today who was trying to get help from you (they have now successfully been in contact with the real you :) )
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Steve Fall
(@steve_fall) reported
from
Poole, England
@MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.
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Steve Fall
(@steve_fall) reported
from
Poole, England
@ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia I am currently on hold speaking to customer services again this call is going on for nearly an hour. Most frustrating part is the inconsistency and having to start over every time we make contact.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@virginmedia @LaurenSTompkins Just jumping in - this related to the conversation we were having in the week. All the steps that both you and technical support provided have been followed but every call starts back at square one - probably easier to quit then join as a new customer than get it fixed!
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia If you look at my previous tweets this issue has been ongoing for over a year now and I think I should be due some form of compensation for this lack of service I have been paying for. Can a manager please call me to discuss this further on Friday as I’m not available until then.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia At this rate I will be cancelling my service with virgin as it’s impossible to speak to anyone or get a problem resolved.
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia I have a wired connection to my Xbox and a wireless connection to my iPhone and both are affected. I have just rebooted my hub twice and now WiFi ‘seems’ to be working. I would like an engineer to come to my house and swap my hub as I think it is the hub that is causing the issue
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@virginmedia They did but they ended up making us go through the same steps that my friend had done last week then advised it may take 4 hours to fix, obviously they are very upset as we’re promised in last nights call that if there was a fault VM would replace the kit and this was refused
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Lee Stacey (Pilchard)
(@LStacey) reported
from
Bournemouth, England
Outage here in Dorset too, @virginmedia. #virginmedia
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia Last advice I have following all their technical tests, restarting the box, watching the help videos etc, I’ve put in a complaint and they have phoned me but as I said specifically I cannot talk while I am at work and requested they phone after 5pm.
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia Thank you for “allowing me” the opportunity to raise a complaint, and I suppose I’ll have to ring you then. 😡 not happy, this service I’m receiving is dreadful.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Poole, England
@virginmedia It’s media, it’s endless problems with a TiVo box. We’ve spoken to customer service and technical support have done everything they require for all the intermittent problems.
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gerard Krupa
(@uxian) reported
I don't know what's going on with @virginmedia but after two major outage last week I've now had to reboot my hub twice in the last hour because traffic stopped routing. It's time to cancel I think.
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Tony Can Eyeballs Sweat Lane
(@IuchiAtesoro) reported
@virginmedia I have tried a couple of times this week to look at the upgrade my package option on your website and it keeps failing. I've tried three different browsers and no In don't want to call anybody. Any help much appreciated.
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WorldWideChels
(@WorldWideCheIs) reported
I promise you Virgin Media will be paying me £300-£500 for the problems they’ve caused me with broadband since June 24th, I’ve taken it further with the CISAS third party, now they talking nicely about crediting my whole bill for free, I guess when legal get involved, they talk.
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Rohan
(@Rohan90573980) reported
@virginmedia I’m trying to cancel contract since I’m moving house and the new property does not have VM connection . But no one pick up the VM number ???
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Sarah 🇮🇹🌹#WearAMaskYouStupidBastards
(@sazmeister88) reported
@virginmedia thanks, they're asking me to use whatsapp now which i don't have, can someone just tell me if there's an issue in Milton Keynes? thanks
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Jordan Barker
(@JordanB68642898) reported
@virginmedia our WiFi has been on and off in NW1 and has now been totally down for over an hour, I've logged a fault and still your website claims no issues in the area - can you confirm that this is correct? Its incredibly concerning that there's a lack of transparency
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🍑
(@emilypeach297) reported
@virginmedia why is it that no one has turned up to sort out WiFi out despite being told someone would be here today?? We apparently were put on priority but obviously doesn't seem so. My partner had to take a day off to hang around for no one to turn up?? Absolute joke
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Nico Daude
(@NDaude) reported
@virginmedia absolute shambles!! Been trying to cancel my contract for the past two hours, people hung up on me and don't call me back, I'm hold for 35 min...it's an absolute joke!! I had deal with your shi**y internet services for the past 5 years and now I can't even leave FFS
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Nicholas Diable
(@Defencebrief) reported
@clairehurrell @virginmedia Essentially because I need a connexion to the internet to run my business and because I expect my family would kill me if I caused any down time to their web based activities.
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Basho
(@BoshBash100) reported
@virginmedia Why is your customer service so shockingly bad but your bills are so high?