Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  keith nigel ward (@keithward329) reported 4 minutes ago from Bournemouth, England

  @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

• 
  Mrs A and Princess Marlow 🐶 (@RLA1971) reported 5 minutes ago from Poole, England

  @virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you

• 
  Jared (@gxyred) reported 6 minutes ago from Bournemouth, England

  @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

• 
  Phil (@PhilPay1) reported 11 minutes ago from Poole, England

  @virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?

• 
  lizhearn_ (@lizhearn4) reported 17 minutes ago from Bournemouth, England

  @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

• 
  steve dominey (@domo13afcb) reported 21 minutes ago from Poole, England

  @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

• 
  James Taylor (@JCT6) reported 26 minutes ago from Bournemouth, England

  @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

• 
  TaiDragon (@TaiDragon) reported 28 minutes ago from Poole, England

  @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

• 
  The Ginger Bear (@tragic_velvet) reported 29 minutes ago from Bournemouth, England

  Virgin media are such garbage, average at best. Can't wait to bin them off.

• 
  Jeremy Clarke (@BelvoirCchurch) reported 32 minutes ago from Bournemouth, England

  @virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?

• 
  Emma Goddard (@goddard95) reported 33 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

• 
  Emma Louise (@oncefallenangel) reported 39 minutes ago from Bournemouth, England

  Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄

• 
  Alan Ganter (@alan67sb126) reported 42 minutes ago from Bournemouth, England

  @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

• 
  Care Bear (@active_doug) reported 47 minutes ago from Poole, England

  @virginmedia Password has been reset by Virgin media. Still can not get to a login page

• 
  Andy Paton (@hammers01202) reported 48 minutes ago from Bournemouth, England

  @virginmedia Residential customer for about 4years

• 
  Tariq (@wheresTARIQ) reported 51 minutes ago from Ashley Cross, England

  Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

• 
  Emily or Emilie (@emily_or_emilie) reported 52 minutes ago from Bournemouth, England

  @virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice

• 
  babyduck (@babyduck999) reported 56 minutes ago from Bournemouth, England

  @virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks

• 
  bluemoonpete (@bluemoonpete) reported 58 minutes ago from Bournemouth, England

  @virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP

• 
  Darren Slade (@echodaz) reported 59 minutes ago from Poole, England

  And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  life on dialysis (@asanchadev) reported 4 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

• 
  C (@V4RSTAPP4N) reported 7 minutes ago

  @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

• 
  Evasive (@tcevasive) reported 10 minutes ago

  @ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin

• 
  Davie G 🇬🇧 (@fredbeare) reported 12 minutes ago

  @biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 14 minutes ago

  @virginmedia No need to send a DM. Managed to fix the issue. Thanks

• 
  Dogred (@PaulBen29353194) reported 16 minutes ago

  @biggle1908 Virgin media will be very helpful when you want to join but you’ll regret it when there’s a problem or you want to leave, their customer service is probably one of the worst in the industry imo.

• 
  FoundNemo (@NemoH666266) reported 16 minutes ago

  I'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 16 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  Roy Cadge (@RoyCadge) reported 17 minutes ago

  @virginmedia Try no, I don't have time for your company anymore! Had a hour call and as the person did like me saying come back with a better offer they hung up on me! Not very good customer service team! Now removed me from all your systems! Do not hold my data anymore!

• 
  Dide (@dide_oluwa) reported 17 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever