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Virgin Media outages and service status in Poole, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 12, 9:15 PM GMT+1.
  • 75% Internet (75%)
  • 25% TV (25%)

The latest reports from users having issues in Poole come from postal codes BH15 and BH12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, and Bournemouth.

CityProblem TypeReport Time
Poole TV 5 days ago
Bournemouth Internet 14 days ago

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • chefmike56
    Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

  • domo13afcb
    steve dominey (@domo13afcb) reported from Poole, England

    @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

  • asinge69
    ASJ 🇺🇦 (@asinge69) reported from Bournemouth, England

    Virgin Media support. A Black hole.

  • ithastheanswer
    Stuart Jones (@ithastheanswer) reported from Bournemouth, England

    . @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view

  • BambiAmy78
    It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England

    @deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.

  • stevejbeck
    That Steve Beck (@stevejbeck) reported from Bournemouth, England

    @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

  • mizzmjm7
    Mandy Payne (@mizzmjm7) reported from Bournemouth, England

    @virginmedia why is the WiFi down in Bournemouth?

  • MrLeesRamblings
    Lee Winter™ (@MrLeesRamblings) reported from Bournemouth, England

    I've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you

  • LaurenSTompkins
    Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia That link irrelevant as my issue does not come under any of those topics.

  • elayne100360
    Elayne (she/her) (@elayne100360) reported from Bournemouth, England

    @virginmedia @virginhelp Too long & complicated here, I want to send info via email to you. You need to read it to respond & help.

  • TaiDragon
    TaiDragon #LockdownHairyBeast (@TaiDragon) reported from Poole, England

    @virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...

  • LaurenSTompkins
    Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!

  • lizhearn4
    lizhearn_ (@lizhearn4) reported from Bournemouth, England

    @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

  • YoungJambo
    Jamie Will (@YoungJambo) reported from Poole, England

    @virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.

  • JCT6
    James Taylor (@JCT6) reported from Bournemouth, England

    @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

  • TonyDukes1
    Tony Dukes (@TonyDukes1) reported from Poole, England

    @virginmedia Down time again service just getting worse and worse

  • MikeWalker2012
    Mike Walker (@MikeWalker2012) reported from Poole, England

    Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

  • CarlJTaylor23
    Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England

    @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

  • spongedaddy67
    Andrew Dear 💙 (@spongedaddy67) reported from Burton, England

    @virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Keiran_Mark
    Keiran Griffiths (@Keiran_Mark) reported

    @SamReesO @StephenP311275 @virginmedia Sky Stream (and glass) is on-demand service, so if you miss something, you can search for it and watch it, so no need to record it.

  • TheDemonUK
    Derek Halliwell (@TheDemonUK) reported

    @virginmedia @Lbriggs88 ...and sent all round the houses including back up emails messages to phones then emails don't arrive. Also when login failed and you try again with the reset password it still doesn't work. You have to clear the cache. Sorry guys, can't be arsed

  • Simon_Gleaden
    Simon J Gleaden (@Simon_Gleaden) reported

    @IainSankey @virginmedia There's no reward for customer loyalty these days. One's reward for staying with the same company for years is to be treated as a mug!

  • SharonTayl43839
    William Taylor (@SharonTayl43839) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV31 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • dweir3132
    David Weir (@dweir3132) reported

    @jamezymaryan @RobNoonan007 @virginmedia Same here - premium money for piss poor service.

  • warleybaggie
    Jonathan Miles (@warleybaggie) reported

    @Lbriggs88 @virginmedia I had to watch small screen on my laptop. Prioritise this and get it sorted ASAP @virginmedia Really poor for the start of a season.

  • glentfc27
    Neil Skivington (@glentfc27) reported

    @virginmedia @DarrenMoggie66 The issues are still exactly the same.

  • m7cdo
    John Mcdonagh 🖤🧡🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@m7cdo) reported

    @JimSpenceDundee I am with Vodafone through city fibre and had problems to start with the set up but since then its been all good, ditched bt a long time ago for virgin media then Vodafone.

  • spursjon2015
    Spursjon (@spursjon2015) reported

    @virginmedia @Falky_Crypto How are you working on it? It was broken last week as well and never got fixed

  • IainSankey
    Iain Sankey (@IainSankey) reported

    Appalled at Virgin Media @virginmedia I was paying £105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' £65 contract for all 3 things!