Virgin Media Outage Report in Poole, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Poole come from postal codes BH15, BH12 and BH17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Poole |
TV | |
| Poole |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
Andy Orritt
(@calhoon) reported
from
Bournemouth, England
@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
-
carl mieleszko
(@AFCBCarl) reported
from
Bournemouth, England
@benedictsf @virginmedia @skytv @BT That’s good but I have had nothing but issues with sky broadband in the past! Touch wood apart from today I haven’t had any issues with BT for 18months
-
Liss 🏳️🌈🐿️
(@alice_hancock1) reported
from
Bournemouth, England
Virgin media is so broken today even the service status page gives me an error
-
Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
-
Gordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.
-
Kate
(@KathrynW1986) reported
from
Bournemouth, England
@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
-
David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia You didn’t mention the refund that Virgin Media clients should be getting. Reputational damage is one thing, but unless these repeated service outages cost your shareholders money, things won’t improve.
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia In thse hard times is virgin media aware that so many people not happy could so easily join somewhere else eventually making your company go bust . The service is dire
-
Gary Willingham
(@gary_willingham) reported
from
Poole, England
@Marzed7 @virginmedia BH14 is down to 🤬
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I work online and am really angry I have been unable to run my business so far today .. I entrust my working life to your firm and it's worse than crap
-
carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia I don’t think you understand do you!! not just surrounding areas, this is misinformation and is causing your customers 30miles away from Southampton to waste time checking with work it support, windows it support, and pissing about with their routers because your not honest
-
David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
-
Kev Williams
(@Kev_Williams) reported
from
Bournemouth, England
@virginmedia ok, what’s happening with the outage. Nothing on yr website or app. Cannot work from home, losing money.
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
-
Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
-
David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.
-
carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia internet down since 23:30 last night in Bournemouth still not up and running what kind of organisation are you, you lose your trains, lose your cola, now losing the plot! @skytv & @BT from now on.
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
-
stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia I would recommend to be honest with customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lynn B
(@LynnB66323742) reported
No @virginmedia broadband in TW2 since Wednesday. Each time I ring I'm given different information. No offer of a temporary solution. Absolutely fed up with virgin media lack of good customer service and poor communication. #complaint
-
Danny Hayton
(@DannyHayton9) reported
@virginmedia It's happening for both. It was really bad on WiFi then I got a range extender and plugged Ethernet from the extender into my xbox and it was better but still getting lots of lagging and router cutting out etc
-
Tweetledumb
(@xueshang) reported
@virginmedia This is my second day without internet service in my area of London. They say they are working on it.
-
Hammer Fan
(@PeteWHU) reported
@virginmedia I know you have no access, I’m asking you to pass to someone in a senior position who does. When I call, after long hold agent tells me nothing they can do, complaint raised, manager will call back and then NO ACTION TAKEN. Gone through this loop several times
-
Andrew Young
(@Eansyoung) reported
@virginmedia I am using my iPhone standard mailbox but it is also not working on webmail or on my Mail app on my Mac, when I try and send on webmail I get a message saying my email is blocked, emails on my Mac stay in outbox instead of sending, however emails are still arriving on all three
-
Mayan Turner
(@MayanTurner) reported
@virginmedia I have. Multiple times. It’s still not working. I work from home, because of this drama I am unable to use the wifi, and am having to use my mobile data which is now maxed out, and to get more I have to buy add ons to my phone package. unacceptable, uneconomical & unsustainable
-
Frying Tonight 💙
(@Bungo2112) reported
@virginmedia @nathanswar 'We are so sorry for being crap, but we will continue to offer pointless platitudes on Twitter rather than actually doing anything about it'.🤔
-
Pablo
(@bigpaulg44) reported
@virginmedia @Wimbledon Why is your business service so poor
-
Leona Hussey
(@leonahussey) reported
@virginmedia I got it sorted thanks. But please can you make it easier to speak to someone on your phone support? There are too many steps to speak to someone. I am disabled and live with severe pain. Concentration is difficult. Thanks
-
Face palm Vengance
(@IsTheTruthToxic) reported
@virginmedia @arrchargaming You should be ashamed of yourselves. I too am a subscriber and your phone support is worse every time I have to use it and it’s blatant greed charging existing subscribers more than new ones. For no extra benefit at all. Very poor