Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Lisa (@lisaculling) reported 6 minutes ago from Bournemouth, England

  @virginmedia down again BH7 😤

• 
  bluemoonpete (@bluemoonpete) reported 7 minutes ago from Bournemouth, England

  @virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP

• 
  babyduck (@babyduck999) reported 8 minutes ago from Bournemouth, England

  @virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .

• 
  Jeremy Clarke (@BelvoirCchurch) reported 10 minutes ago from Bournemouth, England

  @virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?

• 
  Matthew Howes (@mghowes) reported 14 minutes ago from Bournemouth, England

  @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

• 
  Laura (@ItzLauLau) reported 18 minutes ago from Hamworthy, England

  @bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!

• 
  Carl Baldwin (@DarkchatCarl) reported 20 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  Lisa Channell (@channell_lisa) reported 22 minutes ago from Bournemouth, England

  @Rebeccaswain10 @virginmedia Is it really that bad? X

• 
  Aaron (@aarons1308) reported 24 minutes ago from Bournemouth, England

  Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

• 
  Nick Smith (@afcbbeachboy) reported 25 minutes ago from Poole, England

  @paulwarsash @virginmedia These large companies treat customers like crap .

• 
  Jamie Will (@YoungJambo) reported 26 minutes ago from Poole, England

  @virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.

• 
  Mandy Payne (@mizzmjm7) reported 29 minutes ago from Bournemouth, England

  @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

• 
  Matt Anderson (@MattandPt) reported 33 minutes ago from Poole, England

  Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia

• 
  Alan Ganter (@alan67sb126) reported 34 minutes ago from Bournemouth, England

  @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

• 
  Dr Terry F PhD (@TerryFi95721010) reported 37 minutes ago from Bournemouth, England

  @virginmedia Is there an internet problem in Bournemouth??

• 
  Mark Bates (@officer_cartman) reported 39 minutes ago from Bournemouth, England

  @virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view

• 
  lizhearn_ (@lizhearn4) reported 49 minutes ago from Bournemouth, England

  @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 55 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  keith nigel ward (@keithward329) reported 60 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  Matt Anderson (@MattandPt) reported 1 hour ago from Poole, England

  @virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 2 minutes ago

  virgin media, you are soooooooo lucky i haven’t smashed up your headquarters because WHY IS MY WIFI DOWN AGAIN GRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHH

• 
  ShovelTrigger (@ShovelTrigger) reported 3 minutes ago

  @whisperwoIf @virginmedia was screwing me over too, was trying to play Fortnite with my Scottish friend and I lagged when in game and then when we reached lobby? My damn PlayStation overheated because of the heatwave

• 
  Zahid Ramzan (@zahid_ramzan) reported 3 minutes ago

  @virginmedia internet service down since 1 PM Birmingham anyone else having issues?

• 
  Stato (@mattflack90) reported 5 minutes ago

  @Stsantek @virginmedia contract was up for renewal, new company offered me better terms, told Virgin im leaving, followed the rules on cancelling at end of contract. then got billed again, virgin said id signed up to a new 24mnth deal, couldnt provide evidence, had to go to the ombudsman to cancel it,

• 
  SJL (@lambypies) reported 5 minutes ago

  @Stsantek @virginmedia Yeap, happened to me too. I asked on the phone if there was any evidence of this "Contract" The call handler said point blank it didn't matter. The really annoying thing is the actual broadband is really good. Fast, reliable and only the odd day down for maintenance.

• 
  Kathy Miller (@KathyMi25429227) reported 9 minutes ago

  @virginmedia you are telling me you are extremely busy on 25 minutes hold. Guess what? I am Busy Too but you are not paying me several pounds a month! Employ more staff...am going to Ombdsman about shambolic service

• 
  Amii not Amy 🇬🇾 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AmiiEvlynB) reported 9 minutes ago

  Dear @virginmedia why is my broadband keep dropping out today!! I get it’s hot but I can’t hand hot and bored!!! HELP!!!

• 
  mitchelle holland (@mitchlog) reported 11 minutes ago

  @BladeoftheS Never watched tv for 7 months filled out online form to buy license to watch world cup football . They have backdated yo Dec 25 . Now going in circles like virgin media to get refund . Imagine how they will take money with digital id and digital banking . 🪬🏦

• 
  Benjamin Webster (@benjaminlfc) reported 16 minutes ago

  @Frugal_ways @O2 @virginmedia Join the long queue of people having the exact same issues

• 
  Modern day King of moderate degeneracy (@b4ran4bus) reported 17 minutes ago

  @Stsantek @virginmedia Awful