Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch, and Ringwood.

City	Problem Type	Report Time
Bournemouth	E-mail	2 days ago
Bournemouth	E-mail	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Mandy Payne (@mizzmjm7) reported 3 minutes ago from Bournemouth, England

  @virginmedia why is the WiFi down in Bournemouth?

• 
  Jared (@gxyred) reported 4 minutes ago from Bournemouth, England

  @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

• 
  Jack Ransom (@JackRansom4) reported 4 minutes ago from Burton, England

  @virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.

• 
  Lauren Tompkins (@LaurenSTompkins) reported 6 minutes ago from Bournemouth, England

  @virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.

• 
  Michael Darracott (@chefmike56) reported 9 minutes ago from Bournemouth, England

  @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

• 
  Aaron (@aarons1308) reported 12 minutes ago from Bournemouth, England

  Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

• 
  Chris Lonergan (@LonerganChris) reported 13 minutes ago from Poole, England

  @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

• 
  Care Bear (@active_doug) reported 16 minutes ago from Poole, England

  @virginmedia Unable to login on all devices

• 
  Adrian (@Adywakey) reported 21 minutes ago from Poole, England

  @virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.

• 
  Steve Fall (@steve_fall) reported 25 minutes ago from Poole, England

  @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

• 
  Tamzin L A Lee (@TamzLALee) reported 26 minutes ago from Poole, England

  @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

• 
  Stuart Jones (@ithastheanswer) reported 33 minutes ago from Bournemouth, England

  . @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?

• 
  frazer railton (@frazerrailton) reported 38 minutes ago from Bournemouth, England

  @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

• 
  The Ginger Bear (@tragic_velvet) reported 38 minutes ago from Bournemouth, England

  Virgin media are such garbage, average at best. Can't wait to bin them off.

• 
  That Steve Beck (@stevejbeck) reported 40 minutes ago from Bournemouth, England

  @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

• 
  Mike Walker (@MikeWalker2012) reported 42 minutes ago from Poole, England

  Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!

• 
  Connor mellish (@Connor_HC18) reported 43 minutes ago from Bournemouth, England

  @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

• 
  Elayne (she/her) (@elayne100360) reported 49 minutes ago from Bournemouth, England

  @virginmedia another outage in BH6

• 
  Mike Walker (@MikeWalker2012) reported 54 minutes ago from Poole, England

  Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

• 
  Emma Goddard (@goddard95) reported 58 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Burke (@kevin0403) reported 4 minutes ago

  @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

• 
  Steven (@Steven12109) reported 4 minutes ago

  @virginmedia I've been on hold for one hour and 20 minutes, to correct a mistake on your billing! You really are a crap company!

• 
  Carole Winter (@CaroleWinter) reported 9 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  Cheryl Chau (@CherylChau1029) reported 10 minutes ago

  @VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService

• 
  nurburgringuk (@nurburgringuk) reported 10 minutes ago

  @virginmedia I am a long standing customer of 20 years, can you please explain WHY new customers get significantly better deals than loyal ones? This is legalised ROBBERY and a SCAM. Quite possibly THE worst company I've EVER dealt with. Contract CANCELLED.

• 
  Mark (@kram2510) reported 12 minutes ago

  @virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package

• 
  Limited (@Itslimiiited) reported 12 minutes ago

  @JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond

• 
  Sarah Baber (@babester15) reported 14 minutes ago

  @virginmedia if you’re going to have a phone number would be nice if answered - just been on hold waiting to get through for 2 hours and then the call inexplicably cut out. All for something that should be easy to do and find on my online account!

• 
  Shye Ahmed (@shyeahmed) reported 14 minutes ago

  @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

• 
  @Live Chat Squad (@LSquad17045) reported 16 minutes ago

  @richbutz l am from virgin media customer service.