Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Phone	4 days ago
Poole	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Matt Anderson (@MattandPt) reported 4 minutes ago from Poole, England

  @virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!

• 
  Emma Goddard (@goddard95) reported 10 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

• 
  Phil (@PhilPay1) reported 11 minutes ago from Poole, England

  @virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?

• 
  Lisa (@lisaculling) reported 15 minutes ago from Bournemouth, England

  @virginmedia down again BH7 😤

• 
  Tom Davis (@TomWJDavis) reported 19 minutes ago from Poole, England

  @alex_tomkins @virginmedia Yep, down for the past 30 mins or so.

• 
  Lee Winter™ (@MrLeesRamblings) reported 19 minutes ago from Bournemouth, England

  I've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you

• 
  Lisa Channell (@channell_lisa) reported 21 minutes ago from Bournemouth, England

  @Rebeccaswain10 @virginmedia Is it really that bad? X

• 
  Matthew Howes (@mghowes) reported 22 minutes ago from Bournemouth, England

  @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

• 
  Matt Anderson (@MattandPt) reported 23 minutes ago from Poole, England

  Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia

• 
  bluemoonpete (@bluemoonpete) reported 25 minutes ago from Bournemouth, England

  @virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP

• 
  The Ginger Bear (@tragic_velvet) reported 25 minutes ago from Bournemouth, England

  Virgin media are such garbage, average at best. Can't wait to bin them off.

• 
  Mike Walker (@MikeWalker2012) reported 26 minutes ago from Poole, England

  Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

• 
  Care Bear (@active_doug) reported 26 minutes ago from Poole, England

  Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media

• 
  locharlotte (@CharlotteLois) reported 31 minutes ago from Poole, England

  @virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!

• 
  keith nigel ward (@keithward329) reported 32 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  Trisha Lewis (@TrishaLewisTalk) reported 37 minutes ago from Bournemouth, England

  @virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?

• 
  steve dominey (@domo13afcb) reported 39 minutes ago from Poole, England

  @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

• 
  Bourneirish (@TirEoghain59) reported 50 minutes ago from Christchurch, England

  @virginmedia Promised management call back which never happened, half hour waits then advised to do online complaint.... 😑Then to be told online complaint system doesn't work. Such poor customer service throughout

• 
  Lisa Taylor (@mrslisataylor) reported 57 minutes ago from Bournemouth, England

  @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

• 
  *monica jeffress (@monicajtwin) reported 59 minutes ago from Bournemouth, England

  @virginmedia And most expensive,horrid company

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported 7 minutes ago

  Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.

• 
  Gloucester Glass (@gloucesterglass) reported 9 minutes ago

  @virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.

• 
  Alexander Stone (@mikael_gatfi) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 10 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 13 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  BRUCE iLLest 🏴‍☠️🪡🦈 (@jammusnu) reported 16 minutes ago

  @y_alibhai @virginmedia 5 business days retard

• 
  Darren Hayes (@darrenhayes1973) reported 17 minutes ago

  @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

• 
  TWheezy (@TheRealTwheezy) reported 20 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

• 
  Ryan Sheppard (@Sheppo1874) reported 22 minutes ago

  @alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 26 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?