Virgin Media outages and service status in Poole, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Apr 23, 9:32 AM GMT+1.
- Internet (50%)
- E-mail (38%)
- Phone (13%)
The latest reports from users having issues in Poole come from postal codes BH12 , BH17 , BH14 and BH18 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Christchurch, Ringwood, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
4 days ago | |
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Poole
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Internet | 5 days ago |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me
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Marty Caine - #Cromwellians (@Marty_Caine) reported from Poole, England2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!
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Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Tony Dukes (@TonyDukes1) reported from Poole, England@virginmedia Down time again service just getting worse and worse
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Jamie Will (@YoungJambo) reported from Poole, England@virginmedia The call was this morning btw. If only she was the only rude and unhelpful member of your customer service team, but no... Apart from maybe 2 of the 10 people I have spoken to this week, everyone else had the same attitude. Very unprofessional. Go read my 4 complaints.
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Care Bear (@active_doug) reported from Poole, EnglandVirgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
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Scot Hayes (@ScotHayes_) reported from Bournemouth, England@virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia why is the WiFi down in Bournemouth?
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BmthGooner (@bmth_gooner) reported from Bournemouth, England@virginmedia is virgin media down in bh9 area ?
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Matt Simpson (@_Matt_Simpson_) reported from Bournemouth, England@virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?
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Tamzin L A Lee (@TamzLALee) reported from Poole, England@virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours
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Matt Lawrence 📣 (@mattjlawrence) reported from Poole, England@NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have
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Deemers (@DeemersPaul) reported from Poole, England@virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out
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Chris Lonergan (@LonerganChris) reported from Poole, England@virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online
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Care Bear (@active_doug) reported from Poole, England@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported from Bournemouth, England@virginmedia It starts to show the two fields for username and password by never completes the page load.
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Scot Hayes (@ScotHayes_) reported from Bournemouth, England@virginmedia you are ******* shite! Can't wait to cancel!!
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SageAFK (@SageyAFK) reported@jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.
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Ben C (@BenChubb4) reported@virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system
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Jacqson (@JacquelineCabl9) reported from Laleham, England@spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad
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Emma Thompson (@emmathompy) reported@virginmedia I'm trying so hard to log in and see what TV and broadband package deals you can offer me but I'm in a cycle of linking to my o2 account and then a transfer link coming through and doing nothing! How can I fix this?
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Andy Sexton (@Andybedfordblue) reported@BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.
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Lubdub (@LubZafar) reported@virginmedia Even your bot is glitching. Someone needs to fix this problem asap.
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Sharon Hall (@sharonmariahall) reported@virginmedia i emailed a complaint on your webform on 3 April. Why have i never received a reply? Please dont ask me to send you a direct message. I have and again, not received a response. Your customer service is non existent.
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Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia I've done a postcode check and it says intermittent problems. My daughter says if it doesn't improve she can go back to her flat as it isn't too far away. We are in London. We signed up for virgin party as they were to pay £50 incentive to use & my father for both of us signing
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Ed Jones (@edujones14) reportedI genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”