Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Ringwood and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Ringwood |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Wi-fi | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Unable to login on all devices
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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Care Bear
(@active_doug) reported
from
Poole, England
Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
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Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Tony Dukes
(@TonyDukes1) reported
from
Poole, England
@virginmedia Down time again service just getting worse and worse
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Laura
(@ItzLauLau) reported
from
Hamworthy, England
@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rachel penman
(@rachel_penman) reported
@virginmedia just wondering what is going on? Signal constantly dropping out every few mins. Got new router. Even worse! Can’t ring you on landline because it cuts off due to no signal! Same on mobile! This has been going on for MONTHS!! will signal disruption be sorted anytime??
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gilllittle
(@gilllittle) reported
@virginmedia , your service is shocking at the moment, not getting promised speeds, but still you are putting prices up,get your act together please, working from home is becoming a nightmare and no SMS when there is an issue
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Rhiannon Hackett
(@RhiannonHacket2) reported
@virginmedia hiya are you having outages in Thanet, Kent by any chance. Because my internet keeps disconnecting this week and it’s driving me mad!. Tried the usual trouble shooting but because it’s connected it’s coming back with good results. Then it will just randomly freeze…
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Kieran
(@kiac2802) reported
@virginmedia hello 👋 has the Internet gone again? Mine has just gone off and won't come back on after a reboot, can't be a bill issue because that was quick enough to come out of the bank
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TonyParker
(@__Tony___) reported
@vmbusinesshelp @virginmedia @Brackmansbakery Had lots of issues with my router/service I finally called back today and given 90days notice to leave, what a huge relief new internet provider installing in 15 days can’t wait
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mark
(@markbradlewis) reported
@virginmedia How about you start automatically refunding customers for loss of service, instead of doing nothing unless long winded claims are made...just a thought alas customer service is long since dead ..
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paulslim
(@paulsilm) reported
@virginmedia the service and internet is crap. Keeps cutting off all the time. A customer for 15 years and I will be moving to another provider soon
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🇬🇧saracen🏴.
(@infidelsaracen) reported
@virginmedia Internet still not working properly here . When is the problem goto be resolved?
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Shaun
(@Shaun1878_) reported
Hi @virginmedia, do you have any British people working in your call centres ? In two days I've spent over 2 hours on the phone talking to people who haven't got a clue what they are doing sort this **** out
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Ravi Parmar
(@Parmar1993) reported
Oh look. @virginmedia is down again.