Virgin Media outages and service status in Poole, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 22, 10:08 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Poole come from postal codes BH12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
Internet | 5 days ago |
|
Bournemouth
|
Internet | 8 days ago |
|
Bournemouth
|
Internet | 10 days ago |
|
Bournemouth
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, EnglandAnother day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Trisha Lewis (@TrishaLewisTalk) reported from Bournemouth, England@virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?
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lizhearn_ (@lizhearn4) reported from Bournemouth, England@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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frazer railton (@frazerrailton) reported from Bournemouth, England@Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service
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Care Bear (@active_doug) reported from Poole, EnglandVirgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
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Matthew Howes (@mghowes) reported from Bournemouth, England@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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Jamie Will (@YoungJambo) reported from Bournemouth, England@virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter
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5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported from Bournemouth, England@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Aaron (@aarons1308) reported from Bournemouth, EnglandAnyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
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The Ginger Bear (@tragic_velvet) reported from Bournemouth, EnglandVirgin media are such garbage, average at best. Can't wait to bin them off.
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Matt Anderson (@MattandPt) reported from Poole, EnglandBeen on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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*monica jeffress (@monicajtwin) reported from Bournemouth, England@virginmedia And most expensive,horrid company
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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Steve Fall (@steve_fall) reported from Poole, England@virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService
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Tamzin L A Lee (@TamzLALee) reported from Poole, England@virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours
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TaiDragon #LockdownHairyBeast (@TaiDragon) reported from Poole, England@virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...
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Tony Dukes (@TonyDukes1) reported from Poole, England@virginmedia Down time again service just getting worse and worse
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keith nigel ward (@keithward329) reported from Bournemouth, England@virginmedia another scam today, 01623472871 close them down
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Scot Hayes (@ScotHayes_) reported from Bournemouth, England@virginmedia you are ******* shite! Can't wait to cancel!!
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Ashton (@TheHashton) reported@DeviateDefiant @virginmedia @MoneySupermkt I regularly threaten to cancel on renewal, instead of paying £80-85+ or whatever they want me to pay I get it for £30ish. I've been doing that for a decade now but it's just annoying if you miss a month or so. Gonna look into Openreach through
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John deakins (@Deaks_uk) reported@virginmedia I am trying to get hold of someone to help but I can’t get any support
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¯\_(ツ)_/¯ (@WraggyTheGamer) reported@virginmedia reliability has dramatically dropped recently. In the 8 years of being with them we have never had any outages at all, However, the last 3 month, it's pretty much going down every single day I think I need to look at other internet providers
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Daph ¹⁶ ³ ³⁰ (@daphmc_) reported@Rugby_Scoop @virginmedia Ireland needs to face the facts they’re still rattled since the 2023 WC QF… probably facing the same issues that the head coach has stayed on a fraction too long now and it’s not working. Agreed with Marshy, sort your own issues.
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Mo Woke Rejoiner (@MagicalMo) reported@virginmedia I have done. Looking forward to a resolution.
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christopher john (@chriscj1065) reported@virginmedia Could you please send me details to who i should log a complaint.
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British and annoyed (@_J_8_7_) reported@trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.
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Liam Moran (@lpearsemoran) reported@Rugby_Scoop @daphmc_ @virginmedia 100% Crap
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Alan Roberts (@AlanRob68902430) reported@virginmedia You don't need a contact number you can clearly see my name my postcode is Nosey number 4koff and yes I WAS the account holder 9:23 AM 9:23 AM What I posted on x was A LEGAL NOTICE because you constantly marked my credit file after 30+ years as a customer, I gave you 30 days notice and you billed me for 2 months, also you conned me into believing I got a cheaper tariff if I took out an o2 simcard, then you told me o2 was nothing to do with you and I would have to contact o2, since the day the contract was taken out I HAVE NEVER used the simcard an I'm in the process of issuing a claim against virgin media to recover all the money taken from my account from o2 I have emailed the ombudsman over this. 9:31 AM 9:31 AM Oh how nice as I'm talking to you I get a threatening text you will apply charges if I don't return your crap as per terms and conditions, how about I charge you £7.50 per week for the space you rented from me ?, this conversation will be posted in its entirety
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Nick S. (nickncs) (@nickncs_cP) reported@itsuu___ yeah its a DNS or routing issue on virgin media's end. because the VPN connection is working all traffic is routed through that on the virgin media side. so to them they are connecting you to vpn, then it's the vpn that's connecting you to twitter.