Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12 and BH14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Poole |
TV | |
| Poole |
Internet | |
| Bournemouth |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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jill adelus
(@jillladelus1) reported
from
Poole, England
@virginmedia He said play around with it & get used to it but that.s no good if u can't put a constantly changing - every 60 seconds-code & pw in & where do u go to find them. I'm totally lost & i want my old system back with no horrid BBC spies in my lounge. How dare they interfere
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
Cbeebies isn't working on Virgin send help ASAP. @CBeebiesHQ @virginmedia
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD
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Emily Johnson
(@emilyjj_) reported
from
Christchurch, England
@virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@virginmedia Speed is awful I am on 💯 and would go back to sky if contract not in place
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heather nichols
(@HLemonoftroy) reported
from
Bournemouth, England
@virginmedia Yet another hour of my life I won’t get back....text conversation for an hour achieving nothing still no progress on my complaint and another number to ring.
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@michdix68 @virginmedia I have always been with sky until last 9 months - virgin massive mistake ! Slow slow slow
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jill adelus
(@jillladelus1) reported
from
Poole, England
@virginmedia Can u tell me why, when i log into the BBC/Virgin access to get my You Tube video, it won't accept a Code or password the Virgin guy gave me, because i think this is where the problem/lack of access lies🤔
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RUDDY
(@tbramble19) reported
from
Bournemouth, England
@kelcrago @virginmedia Virgin media are a bag of shit literally cannot wait for the year to finish
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@SkyUK customer service different level @virginmedia
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@virginmedia There is no fault as always - just very slow internet service - feels like back to ZX81 era
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
@virginmedia Nothing happened... Checked the channel at 7:15 this morning and it was just a black screen with a msg saying try later etc.. Was like that till we left. I have now checked and it is back on but your colleague above said they knew about the issue.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@wak_hb @MannyMann @virginmedia Mine works fine ,never had a issue with it
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@virginmedia please help post code bh65ab internet not working at all trying to work from home please help
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George Smith
(@ccTyrant) reported
from
Christchurch, England
@mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good
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Lee Burdett
(@LittleEnnis) reported
from
Christchurch, England
@virginmedia why is your broadband so rubbish nearly everyday of this month it’s been down fed up off having to restart it . Sort it out dam it #virginmedia
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@SkyUK @HellyyBabyy You cannot speak when @virginmedia offers 10x the speed and your modem doesn’t allow signal the reach the room directly above it.
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Tamzin L A Lee
(@TamzLALee) reported
from
Bournemouth, England
@virginmedia worst company I have ever had to deal with, have been waiting now over 2 weeks for my click & collect order and constantly being lied to and told something different on every call. Spent over 8hrs on the phone to different people. AVOID AT ALL COSTS!!!
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heather nichols
(@HLemonoftroy) reported
from
Bournemouth, England
@virginmedia I have done again this morning took 15 mins to get through, when I mentioned I was chasing a complaint she hung up, I got through a second time and after one sentence she hung up again....I was polite. #worstcustomerexperienceever #donottrustvirgin #virgin
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George Smith
(@ccTyrant) reported
from
Christchurch, England
.@virginmedia please can you get your internet together. Usually it’s the WiFi signal being a pain but now the whole broadband system is acting up, being intermittent
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Duffield
(@jaduffield) reported
@virginmedia I have been having a WhatsApp 'conversation' - if you could call it that - with you for over 36hrs now but am yet to get a resolution to my request.. I wish to cancel my contract due to your ludicrous April price hikes.
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Dont call me Vicky 🇳🇬🇬🇧
(@Victoriaidunno) reported
Virgin media internet is the worst
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Michael Baines
(@bainespne) reported
@MikeK1977 @virginmedia I've found the same, got a slight increase but reception since lockdown with o2 has been terrible
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Sivan
(@Sivan_Z) reported
@virginmedia @Jaxon_000 I have Virgin Media Fibre with 250MB but I can’t send emails via my lap top as the network is so poor. Every evening I need to restart the rooter as the internet connection is lost. I can’t watch any TV on my smart TV. talked to the virgin team multiple times. super disappointed!
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Ibam
(@imzyii) reported
@virginmedia You're flipping joke another outage and talk out of your backside. It's ridiculous this us every week same ****
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Paintmedic
(@ThePaintMedic) reported
@virginmedia No, I have not. Mainly because I don't want to be sat in a queue for ages on the phone waiting for an operator to answer. I'm very, very busy which is why the Live Chat "should" work for me. Like I say, If you can't make it work, don't offer the service! So frustrating.
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Big judge joe
(@Soccerjudge) reported
@virginmedia @er_mean How about you get the broadband in my area to work, mine has been down 7 days now and no dign of a fix as according to you its complicated, then start talking about putting your prices up
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Tammy Bristow
(@Tam100) reported
@virginmedia I’ve tried three times on the phone and your chat bot twice! Got no where!! I assume as it’s impossible to process the cancellation then you’re happy that I cancel my DD. Just wanted to make sure you are aware!
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Jimmy Hoffa
(@JimHoffaLives) reported
@virginmedia Why will my phone, via virgin, not connect to roaming within the EU? Is this the sort of service you base your ridiculous charge increases off of? Remind me, How do I cancel my contract you mentioned on your increase letter? Take this as notification of my cancel.
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Daz
(@Hall1Darren) reported
@virginmedia hey virgin media my broadband has been intermittent for 6 days now and every time I phone you , you claim it will be fixed by 10 o’clock, poor customer service