Virgin Media outages and service status in Poole, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 15, 10:02 AM GMT+1.
- Internet (40%)
- Total Blackout (20%)
- Wi-fi (20%)
- Phone (20%)
The latest reports from users having issues in Poole come from postal codes BH14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Internet | 2 days ago |
|
Bournemouth
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Emma Louise (@oncefallenangel) reported from Bournemouth, EnglandOur virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
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Aaron (@aarons1308) reported from Bournemouth, EnglandAnyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
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Care Bear (@active_doug) reported from Poole, England@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Tamzin L A Lee (@TamzLALee) reported from Poole, England@virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose
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James Taylor (@JCT6) reported from Bournemouth, England@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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Lee Winter™ (@MrLeesRamblings) reported from Bournemouth, EnglandI've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
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Jack Ransom (@JackRansom4) reported from Burton, England@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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The Ginger Bear (@tragic_velvet) reported from Bournemouth, EnglandCalled virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Trisha Lewis (@TrishaLewisTalk) reported from Bournemouth, England@virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?
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Tony Dukes (@TonyDukes1) reported from Poole, England@virginmedia Down time again service just getting worse and worse
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia why is the WiFi down in Bournemouth?
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The Waving Turtle (@TheWavingTurtle) reported from Bournemouth, England. @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, EnglandAny idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve O (@saoc78) reported@virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.
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Ben Grant (@MrBenGrant) reported@virginmedia we are so done with you when our contract ends, barely a month goes by with outages and reliability issues! £73 a month you would expect top speeds and super reliability. Sadly not.
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Dobbin1957 (@dobbin1957) reported@virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.
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Cory (@coryoconnor96) reportedNew customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all
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LGWLGWLGW (@lgwlgwlgw) reported@virginmedia broadband down AGAIN. FFS. What do I pay you for?
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LordCornelius (@LordCornelius2) reportedAnyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.
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𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported@virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.
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You’re Just Listening 😀 (@ChatchoMan) reported@MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.
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Molly Gregory (@clementfx1) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Abbey (@Barbiknow) reported@virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.