Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, and Bournemouth.

City	Problem Type	Report Time
Poole	TV	7 days ago

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Mandy Payne (@mizzmjm7) reported 4 minutes ago from Bournemouth, England

  @virginmedia why is the WiFi down in Bournemouth?

• 
  Jeremy Clarke (@BelvoirCchurch) reported 4 minutes ago from Bournemouth, England

  @virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?

• 
  Carl Baldwin (@DarkchatCarl) reported 6 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  Mandy Payne (@mizzmjm7) reported 7 minutes ago from Bournemouth, England

  @virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks

• 
  Jamie Will (@YoungJambo) reported 12 minutes ago from Poole, England

  @virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.

• 
  Lauren Tompkins (@LaurenSTompkins) reported 12 minutes ago from Bournemouth, England

  Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

• 
  Scott Bishop (@IAMBiSH1) reported 16 minutes ago from Poole, England

  @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

• 
  Jack Ransom (@JackRansom4) reported 16 minutes ago from Burton, England

  @virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.

• 
  lizhearn_ (@lizhearn4) reported 18 minutes ago from Bournemouth, England

  @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

• 
  Mike Walker (@MikeWalker2012) reported 21 minutes ago from Poole, England

  Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤

• 
  babyduck (@babyduck999) reported 22 minutes ago from Bournemouth, England

  @virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .

• 
  Chris Lonergan (@LonerganChris) reported 32 minutes ago from Poole, England

  @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

• 
  Chris Lonergan (@LonerganChris) reported 34 minutes ago from Poole, England

  @virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online

• 
  keith nigel ward (@keithward329) reported 39 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  Adrian (@Adywakey) reported 40 minutes ago from Poole, England

  @virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.

• 
  Andy Paton (@hammers01202) reported 44 minutes ago from Bournemouth, England

  @virginmedia Residential customer for about 4years

• 
  Scot Hayes (@ScotHayes_) reported 48 minutes ago from Bournemouth, England

  @virginmedia you are ******* shite! Can't wait to cancel!!

• 
  Stuart Jones (@ithastheanswer) reported 51 minutes ago from Bournemouth, England

  . @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!

• 
  Emma Page (@wordsbypage) reported 53 minutes ago from Bournemouth, England

  The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 53 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave NerdyGeek (@DT_NerdyGeek) reported 4 minutes ago

  It'd be good if @virginmedia treated a customer, who's been with them for over 15 years, like a customer who has been with them for over 15 years. I have had the same hub since 2016! I should not have to sign up to a £120 a month plan just to get an upgrade on 10 year old tech.

• 
  Jebsy (@Jebsy40) reported 4 minutes ago

  @colinmufc2 I have been kept on hold and passed around while trying to cancel out of contract services by peoole who don't understand that others have principles and can do without or pay more for better service. Some people just want change @VirginMedia, not 50 minutes of bs and retentions.

• 
  A.Brown (@_DundeePerfect_) reported 5 minutes ago

  @virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.

• 
  Big Bobby Campbell (@BigBobbyCampbe1) reported 8 minutes ago

  @DavidPaintdw @virginmedia Just browsing different packages as mine has run out with my provider. Won’t be touching these now - seems a lot and poor contract agreements.

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 9 minutes ago

  @virginmedia Haha what a crap company trying to palm stuff off to customers that they don’t want as opposed to accommodating them, good riddance hello Sky

• 
  Mo (@Notts52) reported 11 minutes ago

  @virginmedia DM about what? From my post you have my details, the situation that repeats and repeats and repeats. None of this happened until VM decided that you would make changes for better security by having the VMO2 p'word. Is this problem just us or are others affected? #virginmedia #O2

• 
  Kevin (@1kevin010) reported 15 minutes ago

  @virginmedia My broadband is down, bn15 area, service status problem in my area, can you confirm please

• 
  Neil Skivington (@glentfc27) reported 16 minutes ago

  @virginmedia That's all well and good but everyone is paying for a service......which we aren't getting presently.

• 
  Sam Rees (@SamReesO) reported 16 minutes ago

  @Keiran_Mark @StephenP311275 @virginmedia Yeah I know but it doesn’t always work out that way. Especially when watching live sports like F1. They only give you highlights not the full programme. Actually just found out you can get SkyQ if you call them. But point is their customer care is no better than Virgin now.

• 
  Virgin Media News (@VirginMediaNews) reported 17 minutes ago

  Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaí say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old girl, who were travelling in the second car, remain in hospital with critical and serious injuries. 📺 More on Virgin Media PLAY