Virgin Media

Virgin Media Outage Report in Poole, England

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The latest reports from users having issues in Poole come from postal codes BH12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poole, England 03/23/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, Ringwood and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Internet
United KingdomRingwood Internet
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomPoole Wi-fi
United KingdomBournemouth Internet

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • aarons1308 Aaron (@aarons1308) reported from Bournemouth, England

    Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me

  • TheWavingTurtle The Waving Turtle (@TheWavingTurtle) reported from Bournemouth, England

    . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation

  • stevejbeck That Steve Beck (@stevejbeck) reported from Bournemouth, England

    @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

  • asinge69 ASJ 🇺🇦 (@asinge69) reported from Bournemouth, England

    Virgin Media support. A Black hole.

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view

  • MrLeesRamblings Lee Winter™ (@MrLeesRamblings) reported from Bournemouth, England

    I've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you

  • MikeWalker2012 Mike Walker (@MikeWalker2012) reported from Poole, England

    Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤

  • lisaculling Lisa (@lisaculling) reported from Bournemouth, England

    @virginmedia down again BH7 😤

  • afcbbeachboy Nick Smith (@afcbbeachboy) reported from Poole, England

    @paulwarsash @virginmedia These large companies treat customers like crap .

  • wheresTARIQ Tariq (@wheresTARIQ) reported from Ashley Cross, England

    Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

  • ScotHayes_ Scot Hayes (@ScotHayes_) reported from Bournemouth, England

    @virginmedia you are ******* shite! Can't wait to cancel!!

  • TrishaLewisTalk Trisha Lewis (@TrishaLewisTalk) reported from Bournemouth, England

    @virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?

  • ljw1414 Lesley Westmoreland (@ljw1414) reported from Bournemouth, England

    @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

  • ScotHayes_ Scot Hayes (@ScotHayes_) reported from Bournemouth, England

    @virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!

  • EarlyyearsRosa Rosa Collins (@EarlyyearsRosa) reported from Bournemouth, England

    @RuralMHMatters @virginmedia had a mobile dongle for the internet, perhaps they can help??

  • TerryFi95721010 Dr Terry F PhD (@TerryFi95721010) reported from Bournemouth, England

    @virginmedia Is there an internet problem in Bournemouth??

  • RLA1971 Mrs A and Princess Marlow 🐶 (@RLA1971) reported from Poole, England

    @virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DKKINGDOM_ DKKINGDOM (@DKKINGDOM_) reported

    @virginmedia why do I keep having problems every single month with your WiFi? You take more money each month but I don’t know why yet we still get cut off for paying your over priced bs

  • PaulJamesNUFC CheekyNUFC (@PaulJamesNUFC) reported

    @Garymiller69Gm @ghw1970_george That about sums it up, I know Virginmedia do it but mainly in the evening around 7pm until around 10pm but I’ve never had any issues even with son on PS4 daughter on Xbox and myself streaming a film etc

  • Hillier170 Graham Hillier (@Hillier170) reported

    @Sayers3011 @virginmedia Follow the advice given here and then look elsewhere. I had over 12 months of unreliable service. Couldn’t even connect to WiFi in same room!!

  • beatieedney Beatie Edney (freelancer) (@beatieedney) reported

    @virginmedia ever since you installed a new hub my WiFi has been appalling. We really need to be on line in this pandemic - my work depends on it Help!!!

  • ThomasAllan__ Thomas Allan (@ThomasAllan__) reported

    @virginmedia how do I source a booster? The connect app tells me everything is fine and won’t let me order one but struggle to get service in 2 back bedrooms...

  • Evri1KnowsADave David Charles 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Evri1KnowsADave) reported

    @MartinSLewis £84pm 14 yrs @virginmedia + more @ Telewest M200 Fibre BB Full House TV (with BtSportHD) Talk More Weekends Decent BB, garbage TV. Why email new customer offers to active/existing virginmedia email addresses? Same package for new customers = £45 and I don't like being reminded!

  • _JoSc4_ •JUUJ• (@_JoSc4_) reported

    @Virgin @virginmedia is it too much to ask for one ******* night where you don't just bring the internet down for literally no purpose?

  • MulGhee Leyla M (@MulGhee) reported

    @SarahL54766543 @virginmedia @ItsBigZuu Did you speak to the mafia on the phone? Never known customer sales agents like it!

  • niamhcrp niamh (@niamhcrp) reported

    @virginmedia why is the wifi down ! please fix it

  • BigMikeSimons Mike Simons (@BigMikeSimons) reported

    @virginmedia how do I go about requesting an area gets cabled? Don't want to lose the service when I move!