Virgin Media outages and service status in Poole, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- The most recent signal from this area was received May 8, 10:19 AM GMT+1.
- E-mail (75%)
- Internet (25%)
The latest reports from users having issues in Poole come from postal codes BH12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
3 days ago | |
|
Bournemouth
|
10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Scot Hayes (@ScotHayes_) reported from Bournemouth, England@virginmedia you are ******* shite! Can't wait to cancel!!
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Jamie Will (@YoungJambo) reported from Poole, England@virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.
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BmthGooner (@bmth_gooner) reported from Bournemouth, England@virginmedia is virgin media down in bh9 area ?
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That Steve Beck (@stevejbeck) reported from Bournemouth, England@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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keith nigel ward (@keithward329) reported from Bournemouth, England@virginmedia another scam today, 01623472871 close them down
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Steve Fall (@steve_fall) reported from Poole, England@virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService
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Elayne (she/her) (@elayne100360) reported from Bournemouth, England@virginmedia another outage in BH6
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Tamzin L A Lee (@TamzLALee) reported from Poole, England@virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose
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Carl Baldwin (@DarkchatCarl) reported from Poole, England@virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!
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The Ginger Bear (@tragic_velvet) reported from Bournemouth, EnglandVirgin media are such garbage, average at best. Can't wait to bin them off.
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Jamie Will (@YoungJambo) reported from Poole, England@virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.
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locharlotte (@CharlotteLois) reported from Poole, England@virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!
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Lee Winter™ (@MrLeesRamblings) reported from Bournemouth, EnglandI've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you
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Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Jamie Will (@YoungJambo) reported from Bournemouth, England@virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter
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Tariq (@wheresTARIQ) reported from Ashley Cross, EnglandVirgin media still down. Thought it be fixed by the time I’m home @virginmedia
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Andy Paton (@hammers01202) reported from Bournemouth, England@virginmedia Residential customer for about 4years
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chip Lewis (@crispinlewis) reported@virginmedia @ChiBkSequels Hey Virgin media, I need to cancel/renegotiate my contract. 30days notice is due at latest next Friday. Do I have e to send you a letter of cancellation or can I actually speak to a human to discuss reduced services/broadband only option, before it’s too late?
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BT Monty🌈 OTRB (@littledonna7) reported3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.
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Dr. Paul J. Sullivan (@DrPJSullivan) reported@_HadleyGamble @virginmedia A common "customer service" complaint across many companies. Poor service is expected these days.
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Andy Sutton (@AndySut63307161) reported@virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy
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sam ☄️🔥🏳️🌈 (@cleantethemiser) reported@virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.
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Mark (@kram2510) reported@virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package
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billy winter (@billywi56359173) reported@virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.
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Sarah Baber (@babester15) reported@virginmedia if you’re going to have a phone number would be nice if answered - just been on hold waiting to get through for 2 hours and then the call inexplicably cut out. All for something that should be easy to do and find on my online account!
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Edward.Dunford (@EdwardDunford) reportedTwo scam calls and still ok hold after an hour this morning. Great service @virginmedia
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Dgjbear (@Dgjbear1) reported@virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?