Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Phone	6 days ago
Poole	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Darren Slade (@echodaz) reported 3 minutes ago from Poole, England

  And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.

• 
  lizhearn_ (@lizhearn4) reported 3 minutes ago from Bournemouth, England

  @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

• 
  Emma Goddard (@goddard95) reported 3 minutes ago from Christchurch, England

  @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

• 
  Jamie Will (@YoungJambo) reported 6 minutes ago from Poole, England

  @virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.

• 
  Jeremy Clarke (@BelvoirCchurch) reported 20 minutes ago from Bournemouth, England

  @virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?

• 
  Lauren Tompkins (@LaurenSTompkins) reported 26 minutes ago from Bournemouth, England

  Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.

• 
  Carl Taylor (@CarlJTaylor23) reported 29 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  Lesley Westmoreland (@ljw1414) reported 29 minutes ago from Bournemouth, England

  @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

• 
  Mike Walker (@MikeWalker2012) reported 29 minutes ago from Poole, England

  Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤

• 
  Meg Ben (@MegzMakes_Music) reported 32 minutes ago from Bournemouth, England

  @virginmedia thieves. Overcharged me for a service I didn’t even ask for

• 
  Jeremy Clarke (@BelvoirCchurch) reported 32 minutes ago from Bournemouth, England

  @virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 38 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  Mrs A and Princess Marlow 🐶 (@RLA1971) reported 42 minutes ago from Poole, England

  @virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you

• 
  *monica jeffress (@monicajtwin) reported 45 minutes ago from Bournemouth, England

  @virginmedia And most expensive,horrid company

• 
  Lisa Channell (@channell_lisa) reported 45 minutes ago from Bournemouth, England

  @Rebeccaswain10 @virginmedia Is it really that bad? X

• 
  Scot Hayes (@ScotHayes_) reported 49 minutes ago from Bournemouth, England

  @virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!

• 
  Jared (@gxyred) reported 51 minutes ago from Bournemouth, England

  @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

• 
  Mandy Payne (@mizzmjm7) reported 52 minutes ago from Bournemouth, England

  @virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks

• 
  The Waving Turtle (@TheWavingTurtle) reported 58 minutes ago from Bournemouth, England

  . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

• 
  Mike Walker (@MikeWalker2012) reported 59 minutes ago from Poole, England

  Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G99 (@G99____) reported 4 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  Leio Lee (@afshin71943097) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Tanisha Smith (@Tanisha_Molly) reported 6 minutes ago

  @virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀

• 
  JS (@SweeneyJoanne) reported 17 minutes ago

  @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

• 
  Nicole! 2.0 (@mademetoxic) reported 19 minutes ago

  @virginmedia Yes no problem

• 
  dawnieC (@CorkinDawn) reported 19 minutes ago

  @virginmedia yet again cant access email. Forbidden 403 error, is anyone else having this problem? I am waiting for an important email. I really should switch to gmail as virgin are too frequently unreliable

• 
  CD (@WatchingMan96) reported 22 minutes ago

  Has the Virgin Media player just decided to **** itself the last few days? Constant buffering and a dozens ads on every break! It’s an absolute headwreck. #LoveIsland

• 
  John (@satinballs99) reported 23 minutes ago

  @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

• 
  Jan T. (@demented_tj) reported 23 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  Some-Nick1976 (@Some_Nick1976) reported 27 minutes ago

  @virginmedia, why is your Internet consistently awful at this time every single night