Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12 and BH18 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Christchurch, Poole, Ringwood, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch
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5 days ago | |
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Poole
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10 days ago | |
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Poole
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Internet | 10 days ago |
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Poole
|
Internet | 11 days ago |
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Poole
|
Internet | 11 days ago |
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Poole
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Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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David Rice (@DavidRice22) reported from Poole, England@virginmedia Right this second, no. But it’s becoming clear that I cannot rely upon the service. It really is a utility. My water, gas & electricity all seem to run smoothly but not my broadband service. It is very frustrating.
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
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carl mieleszko (@AFCBCarl) reported from Poole, England@virginmedia internet down since 23:30 last night in Bournemouth still not up and running what kind of organisation are you, you lose your trains, lose your cola, now losing the plot! @skytv & @BT from now on.
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
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David Rice (@DavidRice22) reported from Poole, England@virginmedia You didn’t mention the refund that Virgin Media clients should be getting. Reputational damage is one thing, but unless these repeated service outages cost your shareholders money, things won’t improve.
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Kev Williams (@Kev_Williams) reported from Bournemouth, England@virginmedia ok, what’s happening with the outage. Nothing on yr website or app. Cannot work from home, losing money.
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Gordon Fong (🍸🦐🦀🥋) (@GordonFong) reported from Bournemouth, England@lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.
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Adam Craig (@adamskicraig) reported from Bournemouth, England@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia I work online and am really angry I have been unable to run my business so far today .. I entrust my working life to your firm and it's worse than crap
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David Rice (@DavidRice22) reported from Poole, England@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia In thse hard times is virgin media aware that so many people not happy could so easily join somewhere else eventually making your company go bust . The service is dire
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
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Liss 🏳️🌈🐿️ (@alice_hancock1) reported from Bournemouth, EnglandVirgin media is so broken today even the service status page gives me an error
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carl mieleszko (@AFCBCarl) reported from Bournemouth, England@benedictsf @virginmedia @skytv @BT That’s good but I have had nothing but issues with sky broadband in the past! Touch wood apart from today I haven’t had any issues with BT for 18months
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carl mieleszko (@AFCBCarl) reported from Poole, England@virginmedia I don’t think you understand do you!! not just surrounding areas, this is misinformation and is causing your customers 30miles away from Southampton to waste time checking with work it support, windows it support, and pissing about with their routers because your not honest
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David Rice (@DavidRice22) reported from Poole, England@virginmedia Whether broadband is a utility or not is a point of view. From my perspective, it’s a utility. I accept no supplier can guarantee service. VM may be just be on an unlucky streak. Your service is presently not something I trust - based on current experience.
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David Rice (@DavidRice22) reported from Poole, England@virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.
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stewpot (@stwpt) reported from Bournemouth, England@virginmedia I would recommend to be honest with customer
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Andy Orritt (@calhoon) reported from Bournemouth, England@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
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Kate (@KathrynW1986) reported from Bournemouth, England@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dings Singh (@Dingssingh) reported@virginmedia Your service site has shown status as ok even thought your tech guys know there is fault in the area
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h (@feehbloom) reported@virginmedia Hi, trying to reset email password-security question not right and cannot get through to speak to anyone on phone regarding this issue. If a customer service advisor is able to call me that would be great!
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Ken McDonald (@DymoDonald) reported@virginmedia I thank you for your prompt reply but I have absolutely no intentions of ringing the customer services team and waiting about on someone answering my call as I have wasted more than enough time with Virgin Media - I have no further interest in Virgin Media.
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Mike Best (@bestlaidplan) reportedI know I’m howling at the moon but @virginmedia your customer service is terrible.
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Matthew Quinn (@mattquindo) reported@virginmedia There’s no area outages it’s been going on for a long time this. Pay for a service that is expensive and faulty.
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h (@feehbloom) reported@virginmedia No option on the automated phone line which relates to the password issue. Nothing happens when I enter security answer. I am disabled and I have submitted a complaint and whilst you are replying quickly we’re going round in circles here
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Stedson Burke (@MC_Cupid1988) reported@virginmedia We are a new customer
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sharron (@shazmall) reported@virginmedia are you having issues? I have no signal
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Stedson Burke (@MC_Cupid1988) reported@virginmedia We never had service due to this
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Janis Triblis-Runcitis (@JanisTriblis) reportedDo not support @virginmedia because they will scam you. They not interested about you. They only need your money. £62 pcm and almost 3 weeks without internet. Sounds like scam. Customer service doesn’t exist.