Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Matthew Howes (@mghowes) reported 7 minutes ago from Bournemouth, England

  @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

• 
  Dr Terry F PhD (@TerryFi95721010) reported 8 minutes ago from Bournemouth, England

  @virginmedia Is there an internet problem in Bournemouth??

• 
  Scot Hayes (@ScotHayes_) reported 10 minutes ago from Bournemouth, England

  @virginmedia you are ******* shite! Can't wait to cancel!!

• 
  babyduck (@babyduck999) reported 13 minutes ago from Bournemouth, England

  @virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks

• 
  Steve Beck (@stevejbeck) reported 15 minutes ago from Bournemouth, England

  Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

• 
  TaiDragon (@TaiDragon) reported 16 minutes ago from Poole, England

  @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

• 
  Jeremy Clarke (@BelvoirCchurch) reported 16 minutes ago from Bournemouth, England

  @virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?

• 
  Michael Darracott (@chefmike56) reported 21 minutes ago from Bournemouth, England

  @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 27 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  Emma Page (@wordsbypage) reported 27 minutes ago from Bournemouth, England

  The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.

• 
  Mark Bates (@officer_cartman) reported 35 minutes ago from Bournemouth, England

  @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

• 
  Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported 36 minutes ago from Poole, England

  Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!

• 
  Lisa Taylor (@mrslisataylor) reported 43 minutes ago from Bournemouth, England

  @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

• 
  Chris Lonergan (@LonerganChris) reported 46 minutes ago from Poole, England

  @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

• 
  Carl Taylor (@CarlJTaylor23) reported 49 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  Tamzin L A Lee (@TamzLALee) reported 50 minutes ago from Poole, England

  @virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours

• 
  Nick Smith (@afcbbeachboy) reported 50 minutes ago from Poole, England

  @paulwarsash @virginmedia These large companies treat customers like crap .

• 
  Jeremy Clarke (@BelvoirCchurch) reported 52 minutes ago from Bournemouth, England

  @virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?

• 
  Rosa Collins (@EarlyyearsRosa) reported 54 minutes ago from Bournemouth, England

  @RuralMHMatters @virginmedia had a mobile dongle for the internet, perhaps they can help??

• 
  Jamie Will (@YoungJambo) reported 59 minutes ago from Poole, England

  @virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Foredeck (@Foredeck99) reported 1 minute ago

  @virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.

• 
  Frazzz (@FrazzzYT) reported 4 minutes ago

  I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-

• 
  Fifa World cup IPTV (@jofraojju) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 4 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  Louise Ford (@pixiepoppett) reported 5 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?

• 
  Zoe Is Dangermouse (@ZDangermouse) reported 6 minutes ago

  @virginmedia pathetic service and customer service is non existent… bye 👋

• 
  Darren Hayes (@darrenhayes1973) reported 6 minutes ago

  @virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!

• 
  John Bhoy Walton (@walton_bhoy) reported 7 minutes ago

  @virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.

• 
  Paul ▶️ (@customerchamp1) reported 10 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  James Robertson (@JameskRobbo) reported 11 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything