Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, and Bournemouth.

City	Problem Type	Report Time
Poole	Wi-fi	1 day ago
Bournemouth	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Chris Lonergan (@LonerganChris) reported 13 seconds ago from Poole, England

  @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

• 
  Tariq (@wheresTARIQ) reported 36 seconds ago from Ashley Cross, England

  Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

• 
  Tom Davis (@TomWJDavis) reported 1 minute ago from Poole, England

  @alex_tomkins @virginmedia Yep, down for the past 30 mins or so.

• 
  TaiDragon (@TaiDragon) reported 3 minutes ago from Poole, England

  @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

• 
  Mark Bates (@officer_cartman) reported 5 minutes ago from Bournemouth, England

  @virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come

• 
  Dr Terry F PhD (@TerryFi95721010) reported 5 minutes ago from Bournemouth, England

  @virginmedia Is there an internet problem in Bournemouth??

• 
  Lauren Tompkins (@LaurenSTompkins) reported 10 minutes ago from Bournemouth, England

  Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

• 
  Jeremy Clarke (@BelvoirCchurch) reported 11 minutes ago from Bournemouth, England

  @virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?

• 
  The Ginger Bear (@tragic_velvet) reported 16 minutes ago from Bournemouth, England

  Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.

• 
  Carl Baldwin (@DarkchatCarl) reported 25 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  Jared (@gxyred) reported 26 minutes ago from Bournemouth, England

  @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

• 
  Mandy Payne (@mizzmjm7) reported 34 minutes ago from Bournemouth, England

  @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

• 
  Andy Paton (@hammers01202) reported 43 minutes ago from Bournemouth, England

  @virginmedia Residential customer for about 4years

• 
  The Waving Turtle (@TheWavingTurtle) reported 46 minutes ago from Bournemouth, England

  . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

• 
  Mandy Payne (@mizzmjm7) reported 46 minutes ago from Bournemouth, England

  @virginmedia why is the WiFi down in Bournemouth?

• 
  Tamzin L A Lee (@TamzLALee) reported 48 minutes ago from Poole, England

  @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

• 
  The Ginger Bear (@tragic_velvet) reported 48 minutes ago from Bournemouth, England

  Virgin media are such garbage, average at best. Can't wait to bin them off.

• 
  babyduck (@babyduck999) reported 53 minutes ago from Bournemouth, England

  @virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .

• 
  Emma Louise (@oncefallenangel) reported 53 minutes ago from Bournemouth, England

  Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄

• 
  Carl Taylor (@CarlJTaylor23) reported 53 minutes ago from St. Leonards and St. Ives, England

  @virginmedia 2 hours and counting to try and cancel my contracts with you. What terrible service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported 4 minutes ago

  Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

• 
  aldo (@ukaldo2) reported 4 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  Richard Newell (@Solid_S_Boss) reported 6 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 9 minutes ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.

• 
  Robbie Humphries (@RobbieH1972) reported 9 minutes ago

  @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

• 
  Jason ferguson (@Jasonrfc90) reported 12 minutes ago

  @virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping

• 
  Jan T. (@demented_tj) reported 17 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  James Robertson (@JameskRobbo) reported 20 minutes ago

  @virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces

• 
  Paul foster (@Paulfoster_64) reported 21 minutes ago

  @virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!

• 
  Dr Amir Hamid (@DrAmirHamid) reported 22 minutes ago

  @virginmedia No it hasn't and its really poor