Virgin Media Outage Report in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Christchurch, Poole, Ringwood, and Bournemouth.

City	Problem Type	Report Time
Christchurch	E-mail	3 days ago
Poole	E-mail	8 days ago
Poole	Internet	8 days ago
Poole	Internet	9 days ago
Poole	Internet	10 days ago
Poole	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  BmthGooner (@bmth_gooner) reported 5 seconds ago from Bournemouth, England

  @virginmedia is virgin media down in bh9 area ?

• 
  Jared (@gxyred) reported 9 minutes ago from Bournemouth, England

  @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

• 
  Steve Fall (@steve_fall) reported 9 minutes ago from Poole, England

  @virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService

• 
  Jared (@gxyred) reported 14 minutes ago from Bournemouth, England

  @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

• 
  Steve Fall (@steve_fall) reported 15 minutes ago from Poole, England

  @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

• 
  Adrian (@Adywakey) reported 21 minutes ago from Poole, England

  @virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.

• 
  steve dominey (@domo13afcb) reported 21 minutes ago from Poole, England

  @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

• 
  Deemers (@DeemersPaul) reported 23 minutes ago from Poole, England

  @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

• 
  keith nigel ward (@keithward329) reported 23 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 25 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  Lauren Tompkins (@LaurenSTompkins) reported 29 minutes ago from Bournemouth, England

  Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

• 
  Darren Slade (@echodaz) reported 40 minutes ago from Poole, England

  And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.

• 
  Tom Davis (@TomWJDavis) reported 41 minutes ago from Poole, England

  @alex_tomkins @virginmedia Yep, down for the past 30 mins or so.

• 
  Emily or Emilie (@emily_or_emilie) reported 42 minutes ago from Bournemouth, England

  @virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice

• 
  Lauren Tompkins (@LaurenSTompkins) reported 44 minutes ago from Bournemouth, England

  @virginmedia That link irrelevant as my issue does not come under any of those topics.

• 
  James Taylor (@JCT6) reported 46 minutes ago from Bournemouth, England

  @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

• 
  babyduck (@babyduck999) reported 52 minutes ago from Bournemouth, England

  @virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .

• 
  Chris Lonergan (@LonerganChris) reported 55 minutes ago from Poole, England

  @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 55 minutes ago from Bournemouth, England

  @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

• 
  frazer railton (@frazerrailton) reported 59 minutes ago from Bournemouth, England

  @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lucas_gladabe (@lukeygladdy) reported 5 minutes ago

  @MrStephenHowson If you're on virgin media you can attempt to watch on ipad via app. If sky then do you get a BT online login?

• 
  Kel Cook (@sophiesally1) reported 6 minutes ago

  @virginmedia hi I have tried to reset my password several times for my account but no email has been received, can you help? Thanks

• 
  David Peilow (@dpeilow) reported 8 minutes ago

  @virginmedia The service page says broadband is on. It isn't. Please open the picture. Please inform the relevant team that can fix it.

• 
  ArsenalRadar (@ArsenalRadar) reported 11 minutes ago

  @virginmedia I'm exhausted. I'm not sure what you will be able to do besides what the cancellation team have said they will do. We believe VM want us to cancel. But you will have a fight on your hands if you try to take a penny off us. Im going to the financial ombudsman and anyone else

• 
  Vivek Srivastava (@vsriv1) reported 11 minutes ago

  @virginmedia But what about outage of 1 month. Just sorry is not sufficient

• 
  Dean Vale (@deanvale139) reported 14 minutes ago

  @virginmedia So after being a loyal customer for over 20 years why do you want to charge me £37 more than a new customer? I have no problem in signing up to a new 18 month contract but not at £111

• 
  ArsenalRadar (@ArsenalRadar) reported 15 minutes ago

  @virginmedia Please submit complaint on my behalf using above information. I'm too tired. Also, look at alternative companies to work for. Branson is the antithesis of Simon Richer (Richer Sounds).

• 
  Kirsty Harrison (@kirsty_h86) reported 17 minutes ago

  @virginmedia I’m presuming that the new government guidance means you will be out to fix my issue before the weekend

• 
  Chesray Nelson (@ChesrayNelson) reported 17 minutes ago

  @virginmedia Hi there. I've called that number twice. Last time was last night. First time I spoke to Alex and last night I spoke to Aneesha. She was going to call me back but never did. Is there anyone specific I need to ask for, or can someone call me back?

• 
  Nicky (@NW_92) reported 19 minutes ago

  @virginmedia why do I keep losing internet connection? Both wired and wireless?? I pay almost £40 a month for 100gb internet and this keeps happening?? Is there a problem in Leeds or can this be looked at please….