Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Phone	1 day ago
Poole	Wi-fi	2 days ago
Bournemouth	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Matthew Howes (@mghowes) reported 6 minutes ago from Bournemouth, England

  @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

• 
  The Waving Turtle (@TheWavingTurtle) reported 6 minutes ago from Bournemouth, England

  . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

• 
  *monica jeffress (@monicajtwin) reported 10 minutes ago from Bournemouth, England

  @virginmedia And most expensive,horrid company

• 
  Lauren Tompkins (@LaurenSTompkins) reported 10 minutes ago from Bournemouth, England

  Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

• 
  Lauren Tompkins (@LaurenSTompkins) reported 11 minutes ago from Bournemouth, England

  @virginmedia That link irrelevant as my issue does not come under any of those topics.

• 
  keith nigel ward (@keithward329) reported 12 minutes ago from Bournemouth, England

  @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 19 minutes ago from Bournemouth, England

  @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

• 
  Michael Darracott (@chefmike56) reported 22 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  Lee Winter™ (@MrLeesRamblings) reported 22 minutes ago from Bournemouth, England

  I've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you

• 
  Nick Smith (@afcbbeachboy) reported 26 minutes ago from Poole, England

  @paulwarsash @virginmedia These large companies treat customers like crap .

• 
  keith nigel ward (@keithward329) reported 26 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  That Steve Beck (@stevejbeck) reported 34 minutes ago from Bournemouth, England

  @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

• 
  Michael Darracott (@chefmike56) reported 39 minutes ago from Bournemouth, England

  @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

• 
  Lisa Taylor (@mrslisataylor) reported 45 minutes ago from Bournemouth, England

  @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

• 
  Tamzin L A Lee (@TamzLALee) reported 49 minutes ago from Poole, England

  @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

• 
  Steve Fall (@steve_fall) reported 51 minutes ago from Poole, England

  @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

• 
  Scott Bishop (@IAMBiSH1) reported 56 minutes ago from Poole, England

  @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

• 
  ASJ 🇺🇦 (@asinge69) reported 59 minutes ago from Bournemouth, England

  Virgin Media support. A Black hole.

• 
  Mandy Payne (@mizzmjm7) reported 59 minutes ago from Bournemouth, England

  @virginmedia why is the WiFi down in Bournemouth?

• 
  Care Bear (@active_doug) reported 60 minutes ago from Poole, England

  @virginmedia Unable to login on all devices

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gloucester Glass (@gloucesterglass) reported 4 minutes ago

  @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 5 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  J Harris (@BingoBertie) reported 5 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  Tanisha Smith (@Tanisha_Molly) reported 8 minutes ago

  @virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀

• 
  iyda (@notiyda) reported 9 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  STEPHEN (@stevied151181) reported 10 minutes ago

  @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Teds (@Tedtalks13) reported 10 minutes ago

  @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk

• 
  Robert de Bruin (@RdeB1973) reported 12 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  tom (@tomcity1) reported 15 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

• 
  Kat (@catsmum27) reported 17 minutes ago

  @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.