Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Phone	2 days ago
Bournemouth	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Connor mellish (@Connor_HC18) reported 42 seconds ago from Bournemouth, England

  @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

• 
  bluemoonpete (@bluemoonpete) reported 3 minutes ago from Bournemouth, England

  @virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP

• 
  Lisa (@lisaculling) reported 4 minutes ago from Bournemouth, England

  @virginmedia down again BH7 😤

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 7 minutes ago from Bournemouth, England

  @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

• 
  Care Bear (@active_doug) reported 14 minutes ago from Poole, England

  Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media

• 
  Lisa Channell (@channell_lisa) reported 15 minutes ago from Bournemouth, England

  @Rebeccaswain10 @virginmedia Is it really that bad? X

• 
  Steve Fall (@steve_fall) reported 18 minutes ago from Poole, England

  @virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService

• 
  Matthew Howes (@mghowes) reported 22 minutes ago from Bournemouth, England

  @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

• 
  Jamie Will (@YoungJambo) reported 24 minutes ago from Poole, England

  @virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.

• 
  Lauren Tompkins (@LaurenSTompkins) reported 27 minutes ago from Bournemouth, England

  @virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!

• 
  Mark Bates (@officer_cartman) reported 37 minutes ago from Bournemouth, England

  @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

• 
  5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported 38 minutes ago from Bournemouth, England

  @virginmedia It’s not an outage, I can’t even get the admin page locally.

• 
  Tamzin L A Lee (@TamzLALee) reported 38 minutes ago from Poole, England

  @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

• 
  The Waving Turtle (@TheWavingTurtle) reported 38 minutes ago from Bournemouth, England

  . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

• 
  Phil (@PhilPay1) reported 39 minutes ago from Poole, England

  @virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?

• 
  Mike Walker (@MikeWalker2012) reported 40 minutes ago from Poole, England

  Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

• 
  Tamzin L A Lee (@TamzLALee) reported 51 minutes ago from Poole, England

  @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

• 
  BmthGooner (@bmth_gooner) reported 52 minutes ago from Bournemouth, England

  @virginmedia is virgin media down in bh9 area ?

• 
  Lauren Tompkins (@LaurenSTompkins) reported 53 minutes ago from Bournemouth, England

  Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

• 
  Matt Simpson (@_Matt_Simpson_) reported 58 minutes ago from Bournemouth, England

  @virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Bedford (@helenxbedford) reported 22 seconds ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  Unainstein (@AstonVillaDoge) reported 1 minute ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Success W Lewis (@SuccessWLewis1) reported 3 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  LGWLGWLGW (@lgwlgwlgw) reported 4 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  Nim O'Hall (@nimohally) reported 7 minutes ago

  @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 8 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Lifes MIS-Takes (@alan_reddish) reported 11 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 15 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Martyn Lucas (@Martyn_Lucas) reported 15 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it

• 
  Virgin Media News (@VirginMediaNews) reported 17 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews