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Virgin Media outages and service status in Poole, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 20% Internet (20%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 20% Phone (20%)

The latest reports from users having issues in Poole come from postal codes BH14 and BH12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

CityProblem TypeReport Time
Bournemouth Phone 7 days ago

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • channell_lisa
    Lisa Channell (@channell_lisa) reported from Bournemouth, England

    @Rebeccaswain10 @virginmedia Is it really that bad? X

  • CarlJTaylor23
    Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England

    @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

  • stevejbeck
    Steve Beck (@stevejbeck) reported from Bournemouth, England

    Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

  • Gavin_Lifestyle
    Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, England

    Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!

  • gxyred
    Jared (@gxyred) reported from Bournemouth, England

    @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

  • mizzmjm7
    Mandy Payne (@mizzmjm7) reported from Bournemouth, England

    @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation

  • TaiDragon
    TaiDragon #LockdownHairyBeast (@TaiDragon) reported from Poole, England

    @virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...

  • TonyDukes1
    Tony Dukes (@TonyDukes1) reported from Poole, England

    @virginmedia Down time again service just getting worse and worse

  • monicajtwin
    *monica jeffress (@monicajtwin) reported from Bournemouth, England

    @virginmedia And most expensive,horrid company

  • elayne100360
    Elayne (she/her) (@elayne100360) reported from Bournemouth, England

    @virginmedia another outage in BH6

  • active_doug
    Care Bear (@active_doug) reported from Poole, England

    Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media

  • domo13afcb
    steve dominey (@domo13afcb) reported from Poole, England

    @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

  • TamzLALee
    Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

  • LaurenSTompkins
    Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.

  • MegzMakes_Music
    Meg Ben (@MegzMakes_Music) reported from Bournemouth, England

    @virginmedia thieves. Overcharged me for a service I didn’t even ask for

  • tragic_velvet
    The Ginger Bear (@tragic_velvet) reported from Bournemouth, England

    Virgin media are such garbage, average at best. Can't wait to bin them off.

  • ljw1414
    Lesley Westmoreland (@ljw1414) reported from Bournemouth, England

    @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

  • chefmike56
    Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

  • mrslisataylor
    Lisa Taylor (@mrslisataylor) reported from Bournemouth, England

    @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • reform_yes
    Save the UK from anybody who doesnt appreciate it (@reform_yes) reported

    @virginmedia @virginmedia Do you have any customer service at all @MartinSLewis

  • GeekyHairy
    GeekyHairyBestia (@GeekyHairy) reported

    @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

  • mrpeach1985
    Craig Peachey (@mrpeach1985) reported

    Since the power cut on Saturday my @virginmedia broadband has been poor. Constant connection drops. Missed Kanes winner coz of it! Raging!

  • nolan1874
    Nolan (@nolan1874) reported

    @virginmedia is the internet down in DY10 Worcestershire?

  • safcpete67
    safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported

    @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.

  • markkinga
    Mark King (@markkinga) reported

    @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia Still intermittent, the app says no issues but clearly something is wrong

  • stevied151181
    STEPHEN (@stevied151181) reported

    @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

  • tayyab57488257
    Sophia (@tayyab57488257) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • shadd4p
    Jackson (@shadd4p) reported

    @Kirsty_x85 @virginmedia it's just a leaflet you retard.