Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH15 and BH16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Poole |
Internet | |
| Poole |
TV | |
| Bournemouth |
Internet | |
| Bournemouth |
Wi-fi | |
| Bournemouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia internet down since 23:30 last night in Bournemouth still not up and running what kind of organisation are you, you lose your trains, lose your cola, now losing the plot! @skytv & @BT from now on.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
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stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Gary Willingham
(@gary_willingham) reported
from
Poole, England
@Marzed7 @virginmedia BH14 is down to 🤬
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Chris Welch 🇪🇺🏴🚹♿👍🤓
(@Qoo_Kumba) reported
from
Poole, England
I know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!
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Kate
(@KathrynW1986) reported
from
Bournemouth, England
@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
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Kev Williams
(@Kev_Williams) reported
from
Bournemouth, England
@virginmedia ok, what’s happening with the outage. Nothing on yr website or app. Cannot work from home, losing money.
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
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stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia I would recommend to be honest with customer
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Gordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.
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Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.
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Liss 🏳️🌈🐿️
(@alice_hancock1) reported
from
Bournemouth, England
Virgin media is so broken today even the service status page gives me an error
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Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
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Andy Orritt
(@calhoon) reported
from
Bournemouth, England
@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aband0ned
(@Aband0ned) reported
So @virginmedia why is the internet in BR2 down for the 3rd time in 4 days (and not my hub, entire street is out) ?
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Paul Ashford
(@paulashford202) reported
@Lachiexyz @virginmedia @virginmedia : I was happy when after 3 days of outages (BR2/Bromley area) we finally got online again: BUT, it seems your service has failed again: how embarrassing! More engineers planned I hope with a more PERMANENT fix!?
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Si
(@Si_67) reported
@virginmedia This show is temporarily unavailable We are sorry you can't watch this show right now, please try again later....etc. Error code 602. Some apps, inc. Netflix, Amazon Prime, BBC iPlayer work ok, so it's not the internet. Other apps, along with the on demand service, don't work.
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Fatima A.
(@fatim4ax) reported
@virginmedia I think a phone call rather than a webchat is better. I have no Wi-Fi at the moment and have work at 9 am. This is causing a lot of issues for myself and my family.
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AB DOLLARS
(@abdollars) reported
@virginmedia I know your contact methods, the issue is they don’t work.
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Mac :: Scotland
(@MacScotland4) reported
I'm new to subscription tech. Hell, I only bought my 1st ever TV last year (Im 47) @virginmedia cut me off after non payment of £98 for exactly the same service as the £43 I was paying by DD. The £98 bounced. Then they cut me off. Now I've debt collectors. Why did I bother????
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Dan Whitehead
(@DanWritehead) reported
@stepickford @virginmedia Yeah, but @virginmedia are saying no such problems so ¯\_(ツ)_/¯
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Mac :: Scotland
(@MacScotland4) reported
I'm new to subscription tech. Hell, I only bought my 1st ever TV last year (in 47) @virginmedia cut me off after non payment of £98 for exactly the same service as the £43 I was paying by DD. The £98 bounced. Then they cut me off. Now I've debt collectors. Why did I bother????
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Sally Shiers
(@sybersall) reported
@virginmedia Nope!! Incorrect phone never arrived…replacement due tomorrow (but advised by cs lady she would call today) CEO office lady I spoke to on fri & sat .. supposed to call today .. never bothered either…
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Ste Pickford
(@stepickford) reported
@DanWritehead @virginmedia Don't know about your ISP but Patreon was down for me for a while today, and people said there were a lot of problems with AWS and Cloudflare, so a lot of sites / services down intermittently.