Virgin Media outages and service status in Poole, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Apr 9, 11:29 AM GMT+1.
- Internet (75%)
- E-mail (17%)
- Phone (8%)
The latest reports from users having issues in Poole come from postal codes BH12 , BH17 , BH18 and BH14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Christchurch, Ringwood, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
Internet | 2 days ago |
|
Poole
|
Phone | 2 days ago |
|
Poole
|
Internet | 3 days ago |
|
Christchurch
|
9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Matt Lawrence 📣 (@mattjlawrence) reported from Poole, England@NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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Matt Anderson (@MattandPt) reported from Poole, EnglandBeen on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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Jared (@gxyred) reported from Bournemouth, England@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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steve dominey (@domo13afcb) reported from Poole, England@virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it
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frazer railton (@frazerrailton) reported from Bournemouth, England@Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service
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Scott Bishop (@IAMBiSH1) reported from Poole, England@Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!
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Steve Fall (@steve_fall) reported from Poole, England@virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia why is the WiFi down in Bournemouth?
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Mike Walker (@MikeWalker2012) reported from Poole, EnglandJust had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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Jack Ransom (@JackRansom4) reported from Burton, England@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported from Bournemouth, England@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Darren Slade (@echodaz) reported from Poole, EnglandAnd my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
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Nick Smith (@afcbbeachboy) reported from Poole, England@paulwarsash @virginmedia These large companies treat customers like crap .
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Craig Keith (@Keifski) reported from Ringwood, England@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Care Bear (@active_doug) reported from Poole, England@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Steve Beck (@stevejbeck) reported from Bournemouth, EnglandOh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
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Steve Fall (@steve_fall) reported from Poole, England@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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salmo (@Gary1165) reported@virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations
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Gary T (@Gaztaz1) reported@virginmedia just to let you know your customer support is crap, 14 days I will be without broadband, caused by some other company digging the road up. The phone calls and emails to get a date has been a joke, then they didnt turn up. Absolute shower of shite
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Jazza (@jmilprint) reported@sharonmariahall @virginmedia I've never had a problem with them, consistent fast Internet, TV works fine. When I thought of leaving they gave me a reduced price all done through Whatsapp.
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M U (@Shef1212) reported@virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.
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Geoff Baldock (@Geoffb85) reported@tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format
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Mr Bootsie!🏴🇬🇧🏴 (@Mr_Bootsie) reported@virginmedia @Virgin Which part of STOP RINGING ME DO YOU NOT UNDERSTAND? I've asked you before on here and changed my settings yet you still call me daily ! Once more and I won't be your customer come contract end !!!!
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BRIAN HEALY (@XBRIAN501) reported@ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves
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simon bennett (@felixeemopener) reported@virginmedia I’m not at home now. If you tell me to use the app to check the service I think I’ll go mad. I’m fed up with every Saturday this happening
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John James (@_kimosabe_) reported@virginmedia very disappointed with customer service can anyone help me fine out how to contact the CEO many thanks
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simon parkinson (@parky1021) reported@virginmedia Once again my internet connectivity is constantly dropping out Terrible service since I renewed my contract with you Wish I never had now