Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12 and BH18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Ringwood and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
||
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Ringwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Rosa Collins
(@EarlyyearsRosa) reported
from
Bournemouth, England
@RuralMHMatters @virginmedia had a mobile dongle for the internet, perhaps they can help??
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Scot Hayes
(@ScotHayes_) reported
from
Bournemouth, England
@virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!
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That Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
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Aaron
(@aarons1308) reported
from
Bournemouth, England
Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
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Trisha Lewis
(@TrishaLewisTalk) reported
from
Bournemouth, England
@virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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Lee Winter™
(@MrLeesRamblings) reported
from
Bournemouth, England
I've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you
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ASJ 🇺🇦
(@asinge69) reported
from
Bournemouth, England
Virgin Media support. A Black hole.
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Scot Hayes
(@ScotHayes_) reported
from
Bournemouth, England
@virginmedia you are ******* shite! Can't wait to cancel!!
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
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Mrs A and Princess Marlow 🐶
(@RLA1971) reported
from
Poole, England
@virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
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Lesley Westmoreland
(@ljw1414) reported
from
Bournemouth, England
@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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Nick Smith
(@afcbbeachboy) reported
from
Poole, England
@paulwarsash @virginmedia These large companies treat customers like crap .
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gail maydew
(@gailmaydew) reported
Virgin media TV down a blooming gain sort it out fgs not paying for no service
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T o n e
(@Grunnersdotcom) reported
@virginmedia I am aware of this NOW, but after being on my 3rd box within 2wks, I thought it was very much a problem at my end STILL! After trying to follow and do settings, as instructed I hope I didn’t make worse but I got stuck on “33%” too - I am confident all will be good, when VM r gd!
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steve connolly
(@steveqpr80) reported
@virginmedia I hope I'm not paying for my tv while it's down
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Stephanie Buck 🌸
(@slouisebuck) reported
@virginmedia Can you say how long until this issue will be resolved? This is the 3rd time this week I’ve had nothing for a whole day.
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Buddug~TEST;TRACK;TRACE~3'5%~fblc~ ⚫🕷
(@pwsimerimiaw) reported
@BFujer Virgin media TV is down throughout the country
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SatanicMinion666
(@SMinion666) reported
@virginmedia been trying to contact you all day about getting a package tracking number i'm "supposed" to receive today but the website/phone lines are down, how about reaching out and helping for a change!
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Jonathan Boldy
(@JPBOLDY) reported
@virginmedia Service still down with 3 different error coded c233, c233, v53
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Alison McKerrow
(@AllyMckerrow) reported
@virginmedia Only channel I can get is channel 4….this is despite your outage update stating I can access multiple channels. EH16. The phoneline too busy. You really need to update the info you signposting too as obviously we can’t access channels despite you saying we can at 13.45
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MaryC
(@marycallaghan08) reported
@virginmedia you are an absolute disgrace. Outage since 11.00am & when I ring 150 I’m told to ring back later. What on earth are you doing to put things right? I expect you’ll be compensating your customers for this??
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Mike
(@AzureSpark) reported
@MyNwo @andy_ambrose59 @virginmedia Additionally, back in Nov the "tech" said it was a router issue, but no replacement has been sent. Despite them monitoring my connection and resetting the router every night. Which I perform a speed test the moment they have reset it.