Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch, and Ringwood.

City	Problem Type	Report Time
Bournemouth	E-mail	6 hours ago
Bournemouth	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  locharlotte (@CharlotteLois) reported 2 minutes ago from Poole, England

  @virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!

• 
  Mandy Payne (@mizzmjm7) reported 5 minutes ago from Bournemouth, England

  @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

• 
  babyduck (@babyduck999) reported 8 minutes ago from Bournemouth, England

  @virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks

• 
  BmthGooner (@bmth_gooner) reported 9 minutes ago from Bournemouth, England

  @virginmedia is virgin media down in bh9 area ?

• 
  Stuart Jones (@ithastheanswer) reported 12 minutes ago from Bournemouth, England

  @virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today

• 
  Carl Taylor (@CarlJTaylor23) reported 13 minutes ago from St. Leonards and St. Ives, England

  @virginmedia 2 hours and counting to try and cancel my contracts with you. What terrible service!

• 
  Steve Fall (@steve_fall) reported 14 minutes ago from Poole, England

  @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

• 
  ASJ 🇺🇦 (@asinge69) reported 15 minutes ago from Bournemouth, England

  Virgin Media support. A Black hole.

• 
  Tony Dukes (@TonyDukes1) reported 15 minutes ago from Poole, England

  @virginmedia Down time again service just getting worse and worse

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 18 minutes ago from Bournemouth, England

  @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

• 
  Mike Walker (@MikeWalker2012) reported 25 minutes ago from Poole, England

  Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

• 
  Care Bear (@active_doug) reported 27 minutes ago from Poole, England

  Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media

• 
  Lisa Channell (@channell_lisa) reported 32 minutes ago from Bournemouth, England

  @Rebeccaswain10 @virginmedia Is it really that bad? X

• 
  Chris Lonergan (@LonerganChris) reported 33 minutes ago from Poole, England

  @virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online

• 
  Carl Baldwin (@DarkchatCarl) reported 38 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  frazer railton (@frazerrailton) reported 43 minutes ago from Bournemouth, England

  @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

• 
  Stuart Jones (@ithastheanswer) reported 43 minutes ago from Bournemouth, England

  . @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?

• 
  Jared (@gxyred) reported 49 minutes ago from Bournemouth, England

  @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

• 
  Alan Ganter (@alan67sb126) reported 54 minutes ago from Bournemouth, England

  @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

• 
  Luke Green (@Greenerthegoat) reported 55 minutes ago from Hamworthy, England

  @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GrAnd944 (@GAnd944) reported 7 minutes ago

  @virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.

• 
  Albert Balinskk (@ABalinskk) reported 7 minutes ago

  @richardbranson hey, your virgin mobile uk is down in Central London EC1V. Your support from @virginmedia uk support line is closed

• 
  John Mercer (@Merse2506) reported 8 minutes ago

  @virginmedia The help on your website is very bad. Please can I arrange an engineer

• 
  Nick Riedlinger (@nickried) reported 12 minutes ago

  @virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?

• 
  william swain (@swainw36) reported 13 minutes ago

  hi, @virginmedia Virgin Media O2 — urgent help needed. Our ntlworld family email setup (parent account + sub-mailboxes) has broken after migration. One account now controls all logins (a sub) and the others are locked out. This is an account linking/migration error. Plz escalate?

• 
  Steven (@Steven12109) reported 14 minutes ago

  @virginmedia I've been on hold for one hour and 20 minutes, to correct a mistake on your billing! You really are a crap company!

• 
  theo Johnson ⸆⸉ (@theojamesjohno) reported 15 minutes ago

  @virginmedia wanna sort ur **** out? wifi it’s constantly down it’s a joke been off for 4 days now

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 18 minutes ago

  Hey @virginmedia. Honour what your own self-service flow committed to when you took my £111. Build the written-channel route to Payments your Resolutions Team has admitted is needed. Default it in payment SMS for every customer.

• 
  Harry (@Rzchy) reported 20 minutes ago

  Does anyone on virgin media get 15% packet loss and 225 ping on west host? It’s been happening for about 3 weeks now got to be a fix somewhere

• 
  Brendan (@sabrevan) reported 33 minutes ago

  @virginmedia There was an outage in my area - for 3 days. It’s not my hub. It’s the ridiculously bad, unreliable service @virginmedia provide. Our whole street is complaining. Guess what … the service is down again today 😡