Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	6 days ago
Poole	TV	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Andrew Dear 💙 (@spongedaddy67) reported 1 minute ago from Burton, England

  @virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…

• 
  TaiDragon #LockdownHairyBeast (@TaiDragon) reported 7 minutes ago from Poole, England

  @virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...

• 
  bluemoonpete (@bluemoonpete) reported 7 minutes ago from Bournemouth, England

  @virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP

• 
  Emma Goddard (@goddard95) reported 8 minutes ago from Christchurch, England

  @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

• 
  Scot Hayes (@ScotHayes_) reported 13 minutes ago from Bournemouth, England

  @virginmedia you are ******* shite! Can't wait to cancel!!

• 
  lizhearn_ (@lizhearn4) reported 16 minutes ago from Bournemouth, England

  @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

• 
  Luke Green (@Greenerthegoat) reported 18 minutes ago from Hamworthy, England

  @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

• 
  Scot Hayes (@ScotHayes_) reported 19 minutes ago from Bournemouth, England

  @virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!

• 
  Connor mellish (@Connor_HC18) reported 23 minutes ago from Bournemouth, England

  @virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 27 minutes ago from Bournemouth, England

  @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

• 
  Tariq (@wheresTARIQ) reported 28 minutes ago from Ashley Cross, England

  Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

• 
  keith nigel ward (@keithward329) reported 42 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  Emma Goddard (@goddard95) reported 42 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

• 
  Rosa Collins (@EarlyyearsRosa) reported 43 minutes ago from Bournemouth, England

  @RuralMHMatters @virginmedia had a mobile dongle for the internet, perhaps they can help??

• 
  Dr Terry F PhD (@TerryFi95721010) reported 47 minutes ago from Bournemouth, England

  @virginmedia Is there an internet problem in Bournemouth??

• 
  The Waving Turtle (@TheWavingTurtle) reported 47 minutes ago from Bournemouth, England

  . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

• 
  Lauren Tompkins (@LaurenSTompkins) reported 56 minutes ago from Bournemouth, England

  @virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 57 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  Emily or Emilie (@emily_or_emilie) reported 57 minutes ago from Bournemouth, England

  @virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice

• 
  Tamzin L A Lee (@TamzLALee) reported 58 minutes ago from Poole, England

  @virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kim 🥀 (@ersaztly) reported 3 minutes ago

  @virginmedia sort your ******* ****** internet out I was in a ranked match and my internet is off again, and we paid the bill aswell FIX IT!

• 
  Krystal🌹 (@KrystalEzinne) reported 3 minutes ago

  @virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬

• 
  Sarah Poyntz (@sarah1986) reported 5 minutes ago

  @ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!

• 
  me (@CalJamesPhoto) reported 5 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

• 
  DaZzA (@aLpHaDaZzA) reported 6 minutes ago

  @ArtTed___4 You are obviously not a @virginmedia customer then!

• 
  Cherta (@cheetachops) reported 6 minutes ago

  @virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed

• 
  carys 🍊 (@syrachg) reported 10 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  GW (@GGWilliams72) reported 12 minutes ago

  @virginmedia @mthewett I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Ally (@allypetrie81) reported 12 minutes ago

  @virginmedia must be the most incompetent and negligent company I have ever had the misfortune to deal with. Account hacked and a fraudulent email now linked to my account for a month now. Zero help offered and no interest in removing the email. Anyone else had this?

• 
  The Great Socrates (@Find_truth4all) reported 13 minutes ago

  @virginmedia This new 360 box update forcing the home screen on startup is terrible. Give us an option to boot straight to live TV!