Virgin Media Outage Report in Poole, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poole come from postal codes BH12 and BH18 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Christchurch, Poole, Ringwood, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch
|
51 minutes ago | |
|
Poole
|
5 days ago | |
|
Poole
|
Internet | 5 days ago |
|
Poole
|
Internet | 6 days ago |
|
Poole
|
Internet | 6 days ago |
|
Poole
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Chris Garrett (@chris_tterrag) reported from Bournemouth, England@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandYo @virginmedia you REALLY need to get @TwitterSupport to block and delete @virgrnimedia they are pretending to be VM support and DMing people who tweet you asking for details like credit card (full number, expiry, cvc) & address info - need to stop them! @actionfrauduk
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tom jeffries🤘 #BlackHeartsClub (@tom220love) reported from Hamworthy, EnglandHaving to sit downstairs again because @virginmedia internet is so ******* bad nothing will connect in my bedroom LOVE IT
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia I am currently a virgin TV only customer thinking about getting your broadband but notice your current sale is not for existing customers. I’m already paying more just for TV than what you offer for BB&TV.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@virginmedia Only their name, as soon as “you” asked for such in depth info they took a 2nd look as they knew you wouldn’t ask that - when they told me I also reported to Twitter hoping the more reports the faster it’ll go down but I suspect complaint from you will be the most influential
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Neil (@gilly8049) reported from Bournemouth, England@virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@virginmedia Thanks - they tried to scam a friend of mine today who was trying to get help from you (they have now successfully been in contact with the real you :) )
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Gary Willingham (@gary_willingham) reported from Poole, England@Marzed7 @virginmedia BH14 is down to 🤬
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia I am currently on hold speaking to customer services again this call is going on for nearly an hour. Most frustrating part is the inconsistency and having to start over every time we make contact.
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Adam Craig (@adamskicraig) reported from Bournemouth, England@virginmedia there have been problems all week with your broadband & TV services. Please sort it out ASAP
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stewpot (@stwpt) reported from Bournemouth, England@virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment
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Chris Garrett (@chris_tterrag) reported from Bournemouth, England@rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Nige to my friends (@NigelGM) reported from Bournemouth, England@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
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Chris Garrett (@chris_tterrag) reported from Bournemouth, England@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Lee Stacey (Pilchard) (@LStacey) reported from Bournemouth, EnglandOutage here in Dorset too, @virginmedia. #virginmedia
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Steve Fall (@steve_fall) reported from Poole, England@ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
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Chris Welch 🇪🇺🏴🚹♿👍🤓 (@Qoo_Kumba) reported from Poole, EnglandI know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!
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Steve Fall (@steve_fall) reported from Poole, England@MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Omnis (@PhilipOmnis) reported@virginmedia Two days since your engineer said things would be cleared up and still no fix. I'll be calling your support again tomorrow but officially at the point where I wholeheartedly do not recommend #virginmedia to anyone. Save your money and go for an ISP who respects ya!
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emilio goodalli (@winkingwolf) reported@virginmedia absolutely disgusting customer service after waiting for ages to get through, they just say you will get refund etc but it never materialises, cancelling in the morning
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Lisa-Jayne Cook MInstR MWES 💙 (@fridge_girl) reported@virginmedia The terrible service. 20 mins to get through, when the person on chat this afternoon said if I called after 17:30 I would get straight through. Then the call cancelled at 30 mins.
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Maggie Barradell 🕷 (@maggiebarradell) reported@LucyWCam @virginmedia If it wasn’t for the news in g the j Tierney I would just cancel!! Had enough of the news!!
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Kenny Judd (@kennyjuddy) reported@andrewbroaders @virginmedia Hello also I am have issues with my internet. Intermittent connection. Have recently cancelled my contract. But still a month to run?? Never had prob before. In Cm23 area
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Sarah (@Rainbowztwit) reported@virginmedia Hi is there a problem in the NE29 area, service is running at half the expected speed and I have been experiencing drop outs of service resulting in falling of WiFi while working
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𝗮𝗺𝗶𝘁 ॐ (@highabeI) reported@cloudedxo @virginmedia exactly queen. they really went from £35 to £57… it’s so annoying bc my sim network is the same and my 4G is so bad as well i hate it here
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wardner (@truthteller442) reported@virginmedia sort your ******* **** DNS errors out !
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Greg Mackett (@gregmackett) reported@btsportfootball @virginmedia Anyone else got sound issues on ultimate being out of sync in the #EVETOT game?
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Lisa Voisey (@vsyptts) reported@virginmedia please help, experiencing ridiculously low wifi speeds for weeks yet cannot get any help by phone. Please advise on next step!