Virgin Media Outage Report in Poole, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poole come from postal codes BH15, BH16 and BH12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, Christchurch and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Bournemouth |
TV | |
| Bournemouth |
Internet | |
| Bournemouth |
Wi-fi | |
| Poole |
TV | |
| Bournemouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
-
Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
-
Kate
(@KathrynW1986) reported
from
Bournemouth, England
@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
-
stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment
-
Steve Fall
(@steve_fall) reported
from
Poole, England
@MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.
-
Andy Orritt
(@calhoon) reported
from
Bournemouth, England
@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
-
Liss 🏳️🌈🐿️
(@alice_hancock1) reported
from
Bournemouth, England
Virgin media is so broken today even the service status page gives me an error
-
Steve Fall
(@steve_fall) reported
from
Poole, England
@ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.
-
Gary Willingham
(@gary_willingham) reported
from
Poole, England
@Marzed7 @virginmedia BH14 is down to 🤬
-
Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!
-
Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
-
Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
-
Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
-
Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
-
Chris Welch 🇪🇺🏴🚹♿👍🤓
(@Qoo_Kumba) reported
from
Poole, England
I know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!
-
David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
-
Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia there have been problems all week with your broadband & TV services. Please sort it out ASAP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Binks
(@freezing111) reported
@virginmedia When I go into settings/ mobile data/network selection says vodafone. Hers just says automatic
-
Gary Austin
(@Gazzaaustin1940) reported
@virginmedia Nothing they said it will be on by 19aug, but can’t give me a fixed date. Not waiting for planning that’s all been approved. They also suggested taking out an o2 SIM card to reduce my bills. If it wasn’t for them not allow me to cancel this I would have cancelled the whole lot
-
Broken Glass
(@BrokenG88615977) reported
@virginmedia. Had no internet since Friday 22cnd no info has to when it will be fixed left totally in the dark s70 what wxactly is the issue??
-
Nick Ledger
(@nickledger76) reported
@virginmedia telling me there's still an issue with my connection and to check again in 23 hours is not really good enough.
-
Namit Pandey
(@NamitPandey11) reported
@virginmedia I cannot make complaint until i login, and i cannot login because you say my account ia deactivated.
-
Neil Phillips
(@Neilos78) reported
Hi @O2. I'm not a customer, but you're billing me for a service I don't have and never used courtesy of a virgin media add on I never wanted. Stuck in a loop and get through to anyone who can help cancel and refund me. Help please
-
Marc Green
(@jazzblogz) reported
@virginmedia proving once again we have a poor digital infrastructure in Britain again….
-
RICHARD MILLS
(@rmills599) reported
@virginmedia On the call in may my package changed from ultimate oomph to ultimate volt, which is what was advised by Virgin to get bill total down. I have not made any changes since.
-
Varsha Imber
(@ImberVarsha) reported
@TerryUrbanczyk @virginmedia Broadband seems to always go down with Virgin Media. We've had issues every couple of weeks.
-
Leighton Royston
(@LROYSTON) reported
@virginmedia Yes. I know this. You have been apparently fixing the problem for two days now. Really?