Virgin Media Outage Report in Poole, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Poole come from postal codes BH12 and BH18 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Christchurch, Poole, Ringwood, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch
|
19 hours ago | |
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Poole
|
5 days ago | |
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Poole
|
Internet | 6 days ago |
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Poole
|
Internet | 7 days ago |
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Poole
|
Internet | 7 days ago |
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Poole
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough
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Chris Garrett (@chris_tterrag) reported from Bournemouth, England@rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia I am currently a virgin TV only customer thinking about getting your broadband but notice your current sale is not for existing customers. I’m already paying more just for TV than what you offer for BB&TV.
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Gary Willingham (@gary_willingham) reported from Poole, England@Marzed7 @virginmedia BH14 is down to 🤬
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Chris Welch 🇪🇺🏴🚹♿👍🤓 (@Qoo_Kumba) reported from Poole, EnglandI know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@virginmedia Thanks - they tried to scam a friend of mine today who was trying to get help from you (they have now successfully been in contact with the real you :) )
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Richard Frame (@rafthemaster) reported from Bournemouth, England@virginmedia Only their name, as soon as “you” asked for such in depth info they took a 2nd look as they knew you wouldn’t ask that - when they told me I also reported to Twitter hoping the more reports the faster it’ll go down but I suspect complaint from you will be the most influential
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia I am currently on hold speaking to customer services again this call is going on for nearly an hour. Most frustrating part is the inconsistency and having to start over every time we make contact.
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Steve Fall (@steve_fall) reported from Poole, England@MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandYo @virginmedia you REALLY need to get @TwitterSupport to block and delete @virgrnimedia they are pretending to be VM support and DMing people who tweet you asking for details like credit card (full number, expiry, cvc) & address info - need to stop them! @actionfrauduk
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stewpot (@stwpt) reported from Bournemouth, England@virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment
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Steve Fall (@steve_fall) reported from Poole, England@ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.
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Lee Stacey (Pilchard) (@LStacey) reported from Bournemouth, EnglandOutage here in Dorset too, @virginmedia. #virginmedia
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
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Nige to my friends (@NigelGM) reported from Bournemouth, England@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
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Adam Craig (@adamskicraig) reported from Bournemouth, England@virginmedia there have been problems all week with your broadband & TV services. Please sort it out ASAP
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tom jeffries🤘 #BlackHeartsClub (@tom220love) reported from Hamworthy, EnglandHaving to sit downstairs again because @virginmedia internet is so ******* bad nothing will connect in my bedroom LOVE IT
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Chris Garrett (@chris_tterrag) reported from Bournemouth, England@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Neil (@gilly8049) reported from Bournemouth, England@virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!
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Chris Garrett (@chris_tterrag) reported from Bournemouth, England@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mick🚮 (@mdbaggy) reported@virginmedia Any chance you can just add the ability to cancel services from your website. By the time someone actually answers and doesn’t hang up i’ll probably have died of old age 😐
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Emma Brown (@Missbrown2006) reported@virginmedia Even thought he’s not receiving the service he’s paying for? How do I make a formal complaint.
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn (@juliabard) reported@virginmedia Thanks for your polite reply but a day later, like every day for a week, the broadband stopped working again. It’s back again now. But same pattern: status page said no problems. Tested the system: “Something went wrong with the test”. No idea what I’m paying such vast sums for.
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Stanton Wright (@Dstantonwright) reported@virginmedia, your internet is ****. Fix it.
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Jason Walker (darthvalkyr) (@jasonw83) reported@virginmedia Still varying between poor and non existent. Always used to be good signal up until maybe a month ago.
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Ange (@t77nge) reported@virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?
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Keelan Rushby (@KeelRush) reported@virginmedia Hi, I’m getting no signal from my Virgin TV box, I’ve rung up and followed the steps given to me and it’s still not working. Broadband is fine and the box is connected to the TV because it has the welcome screen and the Starting up screen, then says no signal.
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Cathal O'Rourke (@CathalOR1987) reported@KCsixtyseven Maybe virgin media should show loi games. Keep it local. Support our own. #GreatestLeagueInTheWorld @SSEAirtricityLg
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Ian Ibbotson (@ianibbo) reported@virginmedia Servixe status says No known issues. The whole street knows its down tho. Pity you changed the design of the service status page to stop it accepting arbitrary postcodes or you could check it yourself. Guess you aren't keen on people the transparency that would create.