Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12 and BH14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
TV | |
| Bournemouth |
Internet | |
| Poole |
TV |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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Tom Davis
(@TomWJDavis) reported
from
Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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Emily or Emilie
(@emily_or_emilie) reported
from
Bournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Matt Anderson
(@MattandPt) reported
from
Poole, England
@virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Matt Anderson
(@MattandPt) reported
from
Poole, England
Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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BmthGooner
(@bmth_gooner) reported
from
Bournemouth, England
@virginmedia is virgin media down in bh9 area ?
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Phil
(@PhilPay1) reported
from
Poole, England
@virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Darren Slade
(@echodaz) reported
from
Poole, England
And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Winston Smith
(@noodle73462909) reported
@virginmedia @RealDavidCarter @O2 Left you years ago and now just left O2. It will become diabolical service in both customer and phone.
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Siddharth
(@chakravanshi) reported
Hi @virginmedia no wifi since last 2 hours. I’ve been trying to fix using app and online help, caller service too but no success. Please call back and resolve. Thanks
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Francis Purdue-Horan
(@Francis19PH) reported
@virginmedia I have no mobile signal in NG13 8GP for a 2nd day, is there a problem? (Internet is ok.)
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Winston Smith
(@noodle73462909) reported
@virginmedia @konnielyngus But you just aren’t sorry. Corporate Twitter accounts are purely lip service accounts.
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Winston Smith
(@noodle73462909) reported
@virginmedia @O2 Not me, just cancelled my contract with O2. We all know service will now be diabolical. Time for us to go back to smoke signals.
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❥Thuyet.
(@xthuyetkatie) reported
@virginmedia i have had issues with my broadband since last night and my call fails every time i try to call. can you help ASAP
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Sunny🇪🇺EU4EVA 🛑Uplands 🌱
(@DomesticBits) reported
@virginmedia have had no service for 2 days now. I get paid when I work and need the internet to do my job. I’m in the Putney area in London. Please update me on the problem.
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Adam Donnelly
(@AdamWDonnelly) reported
@virginmedia sort out your cable internet service. This is now my third day without a stable connection. The least you could do is keep your service status page up to date or inform customers what the issue is and when a fix is expected. I’m paying £44/mo, you are a disgrace.
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Lord Hartgrove
(@captain_clegg_1) reported
@YODELhell my neighbour is a @virginmedia customer for years and he's still waiting for his V6 box as they gave him a Tivo box. They say it was delivered by Yodel last year but wasn't. As its showing as delivered at VM they won't send it again. Virtually calling him a liar.
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Sky Black
(@LivelyLot) reported
Is the @virginmedia & @O2 merger/partnership good or bad news for customers? Doesn't it create less choice? They've sent me a celebratory email as if I'm expected to throw a party, but I'm not sure how it will positively effect me? #VirginmediaO2