Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12 and BH14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Poole |
TV | |
| Poole |
Internet | |
| Bournemouth |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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lizhearn_
(@lizhearn4) reported
from
Bournemouth, England
@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Matt Anderson
(@MattandPt) reported
from
Poole, England
@virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
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Matthew Howes
(@mghowes) reported
from
Bournemouth, England
@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Phil
(@PhilPay1) reported
from
Poole, England
@virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia why is the WiFi down in Bournemouth?
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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Matt Anderson
(@MattandPt) reported
from
Poole, England
Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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Meg Ben
(@MegzMakes_Music) reported
from
Bournemouth, England
@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mutzy
(@MutzUk) reported
@virginmedia As I said: It should NEVER be the responsibility of the customer to call you to argue for a better deal. P.S. I am not a customer of yours, I was merely looking as @SkyHelpTeam are trying to charge me 89% of the package for 7% of the service just because I am being #evicted.
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marbleheadjohnson
(@scatmuncher) reported
@virginmedia..I just signed up for Virgin Media but your customer services are an absolute nightmare, could someone contact me direct please..
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oppy
(@kingslayermark) reported
three different virgin media employees trying to offer me a reduced rate like ,, besties how many times do i have to say i have moved home ,,,, i do not need the damn contract anymore
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Deryck De McBoomer
(@DeMcbot) reported
@virginmedia The Internet has gone down yet again in the KY11 8JA area of Dunfermline. What is going on ?
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jmelia123
(@jmelia123) reported
@virginmedia customer of 10 years. Next contract taken out 30th of July. Been charged for new hardware and price that was not agreed. Literally 5 hours of calls and I am being given lip service and lied to
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Everyones Buck!
(@BrisonSharon) reported
@virginmedia What the one saying we can’t see any issues??? Yet there is a glaringly obvious glitch in that update this is beyond incompetent!
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Callum Duckers
(@CallumDuckers) reported
@virginmedia I’m yet to hear anything back on my complaint raised with your colleagues on Monday. Why is this? For context, this is for charging me £45/month without any generated bill on where 2/3 people I spoke to had no idea what the charge was either.
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Thanex
(@TheThanex) reported
Just wanted to give you all a quick update I was planning to stream today and vibe with you all before the weekend but Virgin Media had not long told us about internet works going on that could interrupt service SO NO BUENO FOR ME lol So i will be live tomorrow Love you all
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Jamie Booth🎮👾🍞
(@toastedsoldier) reported
Hey @virginmedia my hub 3 is playing up, I've left it off for a bit but after a reset it still has a red light present, according to the help articles on the website its too hot. DM please :) cheers.
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Andy Phillips
(@APhillips1962) reported
@virginmedia And I know expect me sit on phone yet again for half hour plus and hope I don’t get cut off, no. I’m realistic to accept there may be the odd issue but Jesus not to this extent and customer service is shameful