Virgin Media Outage Report in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, Ringwood, and Bournemouth.

City	Problem Type	Report Time
Poole	E-mail	5 days ago
Poole	Internet	5 days ago
Poole	Internet	6 days ago
Poole	Internet	6 days ago
Poole	Internet	10 days ago
Ringwood	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  stewpot (@stwpt) reported 3 minutes ago from Bournemouth, England

  @virginmedia I would recommend to be honest with customer

• 
  carl mieleszko (@AFCBCarl) reported 4 minutes ago from Poole, England

  @virginmedia internet down since 23:30 last night in Bournemouth still not up and running what kind of organisation are you, you lose your trains, lose your cola, now losing the plot! @skytv & @BT from now on.

• 
  David Rice (@DavidRice22) reported 6 minutes ago from Poole, England

  @virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.

• 
  Nige to my friends (@NigelGM) reported 10 minutes ago from Bournemouth, England

  @entersandmanuk @virginmedia Seems to be a uk outage and now intermittent

• 
  Michael Darracott (@chefmike56) reported 10 minutes ago from Bournemouth, England

  @virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case

• 
  Gordon Fong (🍸🦐🦀🥋) (@GordonFong) reported 16 minutes ago from Bournemouth, England

  @lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.

• 
  Michael Darracott (@chefmike56) reported 19 minutes ago from Bournemouth, England

  @virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough

• 
  Kate (@KathrynW1986) reported 19 minutes ago from Bournemouth, England

  @virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service

• 
  Andy Orritt (@calhoon) reported 22 minutes ago from Bournemouth, England

  @Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.

• 
  Chris Welch 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🚹♿👍🤓 (@Qoo_Kumba) reported 23 minutes ago from Poole, England

  I know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!

• 
  Adam Craig (@adamskicraig) reported 29 minutes ago from Bournemouth, England

  @virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite

• 
  Kev Williams (@Kev_Williams) reported 33 minutes ago from Bournemouth, England

  @virginmedia ok, what’s happening with the outage. Nothing on yr website or app. Cannot work from home, losing money.

• 
  stewpot (@stwpt) reported 34 minutes ago from Bournemouth, England

  @virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment

• 
  Michael Darracott (@chefmike56) reported 41 minutes ago from Bournemouth, England

  @virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay

• 
  David Rice (@DavidRice22) reported 46 minutes ago from Poole, England

  @virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.

• 
  carl mieleszko (@AFCBCarl) reported 49 minutes ago from Poole, England

  @virginmedia I don’t think you understand do you!! not just surrounding areas, this is misinformation and is causing your customers 30miles away from Southampton to waste time checking with work it support, windows it support, and pissing about with their routers because your not honest

• 
  Liss 🏳️‍🌈🐿️ (@alice_hancock1) reported 50 minutes ago from Bournemouth, England

  Virgin media is so broken today even the service status page gives me an error

• 
  Neil (@gilly8049) reported 53 minutes ago from Bournemouth, England

  @virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!

• 
  Michael Darracott (@chefmike56) reported 58 minutes ago from Bournemouth, England

  @virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months

• 
  Gary Willingham (@gary_willingham) reported 59 minutes ago from Poole, England

  @Marzed7 @virginmedia BH14 is down to 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tania (@taniaakt_) reported 4 minutes ago

  @TomParker @virginmedia Virgin & Talk Talk are up there with the WORST broadbands ever 🥴

• 
  Stephen (@stephendavid23) reported 5 minutes ago

  @TomParker @virginmedia Keep finding the same and I'm on 3 who are supposed to be having service issues in my area. Yet I can stream a track on spotify easily with the data connection. Wifi. 5mins for 30secs half the time

• 
  Donna Jordan (@JORDADL) reported 7 minutes ago

  @virginmedia why is your superfast broadband, slow as f*** 🤬

• 
  Kathryn B-D (@Rynnie38) reported 8 minutes ago

  @virginmedia your online help is a waste of time. Fed up of having intermittent WiFi and being unable to speak to someone to resolve.

• 
  Justin Hydes (@HydesJustin) reported 15 minutes ago

  @virginmedia Certainly am. For two days. I finally got through to an agent who couldn’t help. So apparently I can’t work for 3 days until an engineer can come. Sad news for self employed.

• 
  Lacie_Adams (@Lacie_Adams1) reported 25 minutes ago

  @virginmedia After asking multiple times for a complaint to be logged yesterday, after speaking to an agent not 1 complaint was logged for me!! Absolutely shocking and beyond a joke!

• 
  TomB (@TomB82438911) reported 31 minutes ago

  @virginmedia £240 cancellation fee because you can't supply my new house! More chance of Richard Branson cooking my dinner tonight than me paying that. How is that a fair and reasonable fee when its because you can't supply me with the service we signed up for?

• 
  caitlin (@CaitParker_TW) reported 34 minutes ago

  @TomParker @virginmedia honestly virgins so ****!! Can’t even play Disney+

• 
  toni (@tonimorgan_) reported 39 minutes ago

  @TomParker @virginmedia Isn’t it awful! 😫😫😫

• 
  Norman Dunbar 💙 (Don't think, find out!) (@NormanDunbar) reported 39 minutes ago

  Hi @VirginMedia. Any broadband problems in LS19 area? I've lost my WAN IP address and the usual solution of power off, wait, power on for the hub isn't fixing it. Thanks.