Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch, and Ringwood.

City	Problem Type	Report Time
Bournemouth	Wi-fi	2 days ago
Poole	Internet	2 days ago
Bournemouth	E-mail	3 days ago
Bournemouth	TV	4 days ago
Poole	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Jamie Will (@YoungJambo) reported 2 minutes ago from Poole, England

  @virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.

• 
  Stuart Jones (@ithastheanswer) reported 2 minutes ago from Bournemouth, England

  @virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today

• 
  5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported 4 minutes ago from Bournemouth, England

  @virginmedia It’s not an outage, I can’t even get the admin page locally.

• 
  Mike Walker (@MikeWalker2012) reported 7 minutes ago from Poole, England

  Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 7 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  Michael Darracott (@chefmike56) reported 11 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  Matt Simpson (@_Matt_Simpson_) reported 23 minutes ago from Bournemouth, England

  @virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?

• 
  Carl Baldwin (@DarkchatCarl) reported 24 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  Mandy Payne (@mizzmjm7) reported 25 minutes ago from Bournemouth, England

  @virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks

• 
  Carl Taylor (@CarlJTaylor23) reported 28 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  Mark Bates (@officer_cartman) reported 32 minutes ago from Bournemouth, England

  @virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation

• 
  bluemoonpete (@bluemoonpete) reported 35 minutes ago from Bournemouth, England

  @virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP

• 
  Mark Bates (@officer_cartman) reported 36 minutes ago from Bournemouth, England

  @virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come

• 
  Phil (@PhilPay1) reported 40 minutes ago from Poole, England

  @virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?

• 
  Alan Ganter (@alan67sb126) reported 43 minutes ago from Bournemouth, England

  @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

• 
  Jared (@gxyred) reported 45 minutes ago from Bournemouth, England

  @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

• 
  Emma Goddard (@goddard95) reported 47 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

• 
  Jeremy Clarke (@BelvoirCchurch) reported 53 minutes ago from Bournemouth, England

  @virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?

• 
  Elayne (she/her) (@elayne100360) reported 59 minutes ago from Bournemouth, England

  @virginmedia @virginhelp Too long & complicated here, I want to send info via email to you. You need to read it to respond & help.

• 
  Mark Bates (@officer_cartman) reported 60 minutes ago from Bournemouth, England

  @virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathy Miller (@KathyMi25429227) reported 8 minutes ago

  @virginmedia Appalling service. What is going on? Cannot speak to anyone...in and out of WiFi connection for a few days...Not on. Want a refund....

• 
  CFC Cathy (@CFCCath) reported 8 minutes ago

  Been a customer for 20 years and intermittent signal for last 48 hours on @virginmedia and prices going up By 25%. Time for us to part our ways methinks …

• 
  N5 (@HollowayRd73) reported 11 minutes ago

  @Benleo @virginmedia I think #Vodafone takes some beating in the crap call centre department, but I feel your pain

• 
  C Morris (@crm_uk) reported 16 minutes ago

  @Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 17 minutes ago

  @Benleo @virginmedia Kicked them years ago, awful service. Awful products.

• 
  Mike B (@BonesE78) reported 18 minutes ago

  **** SAKE VIRGIN.....SORT YOUR ******* INTERNET OUT!!! WEEKS THIS HAS BEEN DROPPING OUT NOW!!! @virginmedia

• 
  Kai Monroe Ⓥ🌱🌏✌️💙 (@KaiMonroe5) reported 27 minutes ago

  @virginmedia @Benleo I had VM for about 12 years and couldn`t fault the service. I only left because I got a cheaper provider who are okay. I will be returning to VM once my contract is up though.

• 
  Canaz-UK (@CanazUK) reported 30 minutes ago

  @Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!

• 
  John Mercer (@Merse2506) reported 30 minutes ago

  @virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media

• 
  Sue Trickett/Green (@skgreennz) reported 31 minutes ago

  @virginmedia But your customer services have take 2 months and they lie