Virgin Media

Virgin Media Outage Report in Poole, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Poole come from postal codes BH12 and BH14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poole, England 01/16/2026 11:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomPoole TV
United KingdomPoole Internet
United KingdomBournemouth Wi-fi
United KingdomBournemouth Internet
United KingdomPoole Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @virginmedia Only their name, as soon as “you” asked for such in depth info they took a 2nd look as they knew you wouldn’t ask that - when they told me I also reported to Twitter hoping the more reports the faster it’ll go down but I suspect complaint from you will be the most influential

  • stwpt stewpot (@stwpt) reported from Bournemouth, England

    @virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment

  • tom220love tom jeffries🤘 #BlackHeartsClub (@tom220love) reported from Hamworthy, England

    Having to sit downstairs again because @virginmedia internet is so ******* bad nothing will connect in my bedroom LOVE IT

  • chris_tterrag Chris Garrett (@chris_tterrag) reported from Bournemouth, England

    @rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @virginmedia Thanks - they tried to scam a friend of mine today who was trying to get help from you (they have now successfully been in contact with the real you :) )

  • chris_tterrag Chris Garrett (@chris_tterrag) reported from Bournemouth, England

    @paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin

  • chris_tterrag Chris Garrett (@chris_tterrag) reported from Bournemouth, England

    @graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin

  • adamskicraig Adam Craig (@adamskicraig) reported from Bournemouth, England

    @virginmedia there have been problems all week with your broadband & TV services. Please sort it out ASAP

  • Qoo_Kumba Chris Welch 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🚹♿👍🤓 (@Qoo_Kumba) reported from Poole, England

    I know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!

  • LStacey Lee Stacey (Pilchard) (@LStacey) reported from Bournemouth, England

    Outage here in Dorset too, @virginmedia. #virginmedia

  • gary_willingham Gary Willingham (@gary_willingham) reported from Poole, England

    @Marzed7 @virginmedia BH14 is down to 🤬

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    Yo @virginmedia you REALLY need to get @TwitterSupport to block and delete @virgrnimedia they are pretending to be VM support and DMing people who tweet you asking for details like credit card (full number, expiry, cvc) & address info - need to stop them! @actionfrauduk

  • chefmike56 Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough

  • NigelGM Nige to my friends (@NigelGM) reported from Bournemouth, England

    @entersandmanuk @virginmedia Seems to be a uk outage and now intermittent

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia I am currently a virgin TV only customer thinking about getting your broadband but notice your current sale is not for existing customers. I’m already paying more just for TV than what you offer for BB&TV.

  • steve_fall Steve Fall (@steve_fall) reported from Poole, England

    @ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.

  • steve_fall Steve Fall (@steve_fall) reported from Poole, England

    @MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.

  • chefmike56 Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case

  • gilly8049 Neil (@gilly8049) reported from Bournemouth, England

    @virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!

  • KathrynW1986 Kate (@KathrynW1986) reported from Bournemouth, England

    @virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolaevo Nicola (@nicolaevo) reported

    @virginmedia are you going to be reimbursing customers for the loss of services we’ve got as a result off issues your end??

  • tinkerbelinia Angel (@tinkerbelinia) reported

    @sue_ambler @virginmedia The weather and other factors can cause disruption. That's why there is rarely compensation unless it's been at least 72 hours. Things go wrong it happens and it's rarely anyone's fault. Think about the poor customer service agents who will have to deal with so many angry people.

  • wolffy439 stuart (@wolffy439) reported

    @virginmedia This is obviously a major issue and they are panicking and no one knows what’s happened, therefore no one’s commenting.

  • lcwatt07 lesley watt (@lcwatt07) reported

    @virginmedia No TV in EH17... Website not working either.

  • knows_neil NeilKnows (@knows_neil) reported

    Is virgin tv service down..why font they ever answer the phone #virginmedia #virginsupportisrubbish

  • Sleepless_64 Sleepless Nights (@Sleepless_64) reported

    @CarmelitaHenry1 @virginmedia Lol i tell everyone virgin media is awful,i'm with bt infinity 1gb connection ,been with them for years,never have a drop in download or upload speed ever!! I use sky hd also for tv never had a problem👍🏻

  • SoundzSyza SYZA SOUNDZ (@SoundzSyza) reported

    @virginmedia That dont explain why your websites down and phone lines 🤔 @richardbranson u still alive mate

  • munkeystu munkeystu Quantrill (@munkeystu) reported

    @virginmedia Tv services not working in norwich, any idea when it will be back up??

  • Im_Sarah_Hello G'wan...guess my name (@Im_Sarah_Hello) reported

    Virgin Media TV is down, "oh no!" I thought... "WAIT... I have the Amazon Fire Stick.. thingie!" Problem is... I've no idea where the remote for that went. So I can switch it to that, but not pick a thing to watch. BWAHAHHAHAA I'm useless! #VirginMedia #AmazonFireStick #Fail

  • TrishaPopples Trisha (@TrishaPopples) reported

    @holliethedollie @virginmedia It's been down nationally since 11am-ish. You're not alone. Virgin are working on it, apparently.