Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	5 days ago
Bournemouth	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Lesley Westmoreland (@ljw1414) reported 2 minutes ago from Bournemouth, England

  @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

• 
  James Taylor (@JCT6) reported 9 minutes ago from Bournemouth, England

  @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

• 
  That Steve Beck (@stevejbeck) reported 13 minutes ago from Bournemouth, England

  @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

• 
  Jeremy Clarke (@BelvoirCchurch) reported 16 minutes ago from Bournemouth, England

  @virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?

• 
  5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported 21 minutes ago from Bournemouth, England

  @virginmedia It’s not an outage, I can’t even get the admin page locally.

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 22 minutes ago from Bournemouth, England

  @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

• 
  It’s Me .... Amy (@BambiAmy78) reported 22 minutes ago from Bournemouth, England

  @deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.

• 
  Jared (@gxyred) reported 25 minutes ago from Bournemouth, England

  @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

• 
  Mark Bates (@officer_cartman) reported 37 minutes ago from Bournemouth, England

  @virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view

• 
  Connor mellish (@Connor_HC18) reported 39 minutes ago from Bournemouth, England

  @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

• 
  BmthGooner (@bmth_gooner) reported 42 minutes ago from Bournemouth, England

  @virginmedia is virgin media down in bh9 area ?

• 
  Carl Baldwin (@DarkchatCarl) reported 42 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  Mark Bates (@officer_cartman) reported 42 minutes ago from Bournemouth, England

  @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

• 
  Chris Lonergan (@LonerganChris) reported 49 minutes ago from Poole, England

  @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

• 
  Deemers (@DeemersPaul) reported 49 minutes ago from Poole, England

  @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

• 
  keith nigel ward (@keithward329) reported 51 minutes ago from Bournemouth, England

  @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

• 
  Jeremy Clarke (@BelvoirCchurch) reported 52 minutes ago from Bournemouth, England

  @virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?

• 
  Jamie Will (@YoungJambo) reported 53 minutes ago from Bournemouth, England

  @virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter

• 
  michael bass (@1972madmike32) reported 54 minutes ago from Poole, England

  @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

• 
  Steve Beck (@stevejbeck) reported 57 minutes ago from Bournemouth, England

  Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  meg (@MeganJuliaaa_) reported 4 minutes ago

  @virginmedia can you help me cancel a engineer booking as everything is working now

• 
  Pedro Montes de Oca (@montesdeocapj) reported 4 minutes ago

  I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

• 
  Damian Hastie (@DamianHastie) reported 8 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  antony coyne (@Ant78uk) reported 10 minutes ago

  @virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app

• 
  Virgin Media News (@VirginMediaNews) reported 11 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  Ed Bodey (@eboders) reported 11 minutes ago

  @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

• 
  Stephen (@sfinn2302) reported 15 minutes ago

  @Virgin @virginmedia I have travelled to the UK today from Dublin and I have no coverage.....this happened in Spain last year and you told me the issue was resolved....1st test and its not working in the UK....Help...Help..!

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 16 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  Stephen Maddock (@stephenm68) reported 17 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Crystal Q (@MizzCQ) reported 18 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.