Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	2 days ago
Bournemouth	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Luke Green (@Greenerthegoat) reported 4 minutes ago from Hamworthy, England

  @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

• 
  Emma Goddard (@goddard95) reported 6 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

• 
  keith nigel ward (@keithward329) reported 8 minutes ago from Bournemouth, England

  @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

• 
  Steve Fall (@steve_fall) reported 12 minutes ago from Poole, England

  @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

• 
  bluemoonpete (@bluemoonpete) reported 13 minutes ago from Bournemouth, England

  @virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP

• 
  Jamie Will (@YoungJambo) reported 15 minutes ago from Poole, England

  @virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.

• 
  Carl Taylor (@CarlJTaylor23) reported 16 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - twice I have been cut off when calling you this morning. Third time referred to complete a form on your website. Form doesn’t exist and wants me to hold for 45 mins for Live Chat! Not a great service!

• 
  Mandy Payne (@mizzmjm7) reported 18 minutes ago from Bournemouth, England

  @virginmedia why is the WiFi down in Bournemouth?

• 
  Stuart Jones (@ithastheanswer) reported 18 minutes ago from Bournemouth, England

  @virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today

• 
  Michael Darracott (@chefmike56) reported 22 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  Lauren Tompkins (@LaurenSTompkins) reported 27 minutes ago from Bournemouth, England

  @virginmedia That link irrelevant as my issue does not come under any of those topics.

• 
  Mandy Payne (@mizzmjm7) reported 27 minutes ago from Bournemouth, England

  @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

• 
  Elayne (she/her) (@elayne100360) reported 30 minutes ago from Bournemouth, England

  @virginmedia another outage in BH6

• 
  Carl Baldwin (@DarkchatCarl) reported 30 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  Philly B (@Philip_AnthonyB) reported 34 minutes ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  Tariq (@wheresTARIQ) reported 41 minutes ago from Ashley Cross, England

  Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

• 
  Jamie Will (@YoungJambo) reported 41 minutes ago from Bournemouth, England

  @virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter

• 
  Care Bear (@active_doug) reported 47 minutes ago from Poole, England

  @virginmedia Unable to login on all devices

• 
  Dr Terry F PhD (@TerryFi95721010) reported 53 minutes ago from Bournemouth, England

  @virginmedia Is there an internet problem in Bournemouth??

• 
  Deemers (@DeemersPaul) reported 54 minutes ago from Poole, England

  @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristoir Toibin (@christobinsings) reported 7 minutes ago

  @virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.

• 
  haggard girl 🏳️‍⚧️ (@fffoceania) reported 11 minutes ago

  O2 and virgin media combine to create the most incompetent internet service experience since the ******* 90s

• 
  Dave or David (@Borgbunny) reported 13 minutes ago

  @virginmedia could you give us more information as to why the predicted time of resolution for fixing the service outage in Kent is 8pm tonight? Does it take that long to really reboot everything?

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

• 
  Jem (@jemonthesofa) reported 15 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  Dr Elaine Rust (@elainerust) reported 17 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  Shaun (@shauny67) reported 22 minutes ago

  @virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin

• 
  Lubdub (@LubZafar) reported 23 minutes ago

  @virginmedia I refuse to call you for hours to cancel for the third time since January. You’re a sick company

• 
  David Owens (@DavidOw38948049) reported 25 minutes ago

  @virginmedia Why can I not talk or communicate with Virgin Only reply I get after telling you I am Not a customer and do NOT want to join is “Just to check, are you an existing customer, are you looking to join Virgin Media, or have you recently made an order?” I have said no

• 
  JR (@Dadyougeek) reported 31 minutes ago

  @appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!