Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, and Bournemouth.

City	Problem Type	Report Time
Poole	TV	3 days ago
Bournemouth	Internet	13 days ago

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Aaron (@aarons1308) reported 2 minutes ago from Bournemouth, England

  Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

• 
  Steve Fall (@steve_fall) reported 4 minutes ago from Poole, England

  @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

• 
  Tamzin L A Lee (@TamzLALee) reported 5 minutes ago from Poole, England

  @virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours

• 
  Jamie Will (@YoungJambo) reported 7 minutes ago from Poole, England

  @virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.

• 
  Chris Lonergan (@LonerganChris) reported 14 minutes ago from Poole, England

  @virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online

• 
  Elayne (she/her) (@elayne100360) reported 14 minutes ago from Bournemouth, England

  @virginmedia another outage in BH6

• 
  Deemers (@DeemersPaul) reported 16 minutes ago from Poole, England

  @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

• 
  Marty Caine - #Cromwellians (@Marty_Caine) reported 19 minutes ago from Poole, England

  2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 24 minutes ago from Bournemouth, England

  @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

• 
  Jack Ransom (@JackRansom4) reported 28 minutes ago from Burton, England

  @virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.

• 
  Mark Bates (@officer_cartman) reported 29 minutes ago from Bournemouth, England

  @virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me

• 
  Matt Anderson (@MattandPt) reported 30 minutes ago from Poole, England

  Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia

• 
  5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported 34 minutes ago from Bournemouth, England

  @virginmedia It starts to show the two fields for username and password by never completes the page load.

• 
  Rosa Collins (@EarlyyearsRosa) reported 35 minutes ago from Bournemouth, England

  @RuralMHMatters @virginmedia had a mobile dongle for the internet, perhaps they can help??

• 
  Mark Bates (@officer_cartman) reported 35 minutes ago from Bournemouth, England

  @virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come

• 
  The Waving Turtle (@TheWavingTurtle) reported 36 minutes ago from Bournemouth, England

  . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

• 
  Mike Walker (@MikeWalker2012) reported 36 minutes ago from Poole, England

  Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤

• 
  ASJ 🇺🇦 (@asinge69) reported 37 minutes ago from Bournemouth, England

  Virgin Media support. A Black hole.

• 
  Mike Walker (@MikeWalker2012) reported 40 minutes ago from Poole, England

  Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

• 
  michael bass (@1972madmike32) reported 59 minutes ago from Poole, England

  @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jackie (@jackieg1974) reported 4 minutes ago

  @virginmedia we only upgraded to the 360 box a few weeks ago and we now have an issue which means no WiFi and no Tv at all - and the message says it won’t be fixed until Monday!!! Totally unacceptable 🤬🤬

• 
  keets (@keetsstweets) reported 4 minutes ago

  virgin media wifi been down all effin day

• 
  tracey johnson (@traceyjohnson44) reported 13 minutes ago

  @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 16 minutes ago

  @virginmedia @D4N7O Been broken for over 2 weeks!

• 
  Abs (@redphillll) reported 20 minutes ago

  @virginmedia can you please advise why I have not had my complaint resolved within the 28 days? It has now been over a week since it should have been resolved. You advised that I would receive a call back this week and I haven’t. The way this has been handled is unacceptable.

• 
  PC (@caffeinevilla) reported 21 minutes ago

  @virginmedia I have been without broadband or landline for nearly 24 hours now. Shown as outage on official site. Signed up for updates. Got notified it’s solved. It isn’t. Official site says it’s still down. Estimated to be back by…. Wednesday!!!!

• 
  Liam Bolger (@LiamBolger7) reported 21 minutes ago

  @virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. £108 per month + the right to add in year increase!!!

• 
  Jess Stocks (@jrstocks89) reported 24 minutes ago

  @virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix

• 
  Bob (@JohnAllum16) reported 25 minutes ago

  @Munchhhhh @virginmedia Typical case of fixing something that wasn’t broken

• 
  Si Sutton (@SuttonSi) reported 25 minutes ago

  @virginmedia how **** are you to not have the red button not working on the first day of the football season.. #trash