Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12 and BH18 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Christchurch, Poole, Ringwood, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch
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12 hours ago | |
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Poole
|
5 days ago | |
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Poole
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Internet | 5 days ago |
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Poole
|
Internet | 7 days ago |
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Poole
|
Internet | 7 days ago |
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Poole
|
Internet | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
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Kev Williams (@Kev_Williams) reported from Bournemouth, England@virginmedia ok, what’s happening with the outage. Nothing on yr website or app. Cannot work from home, losing money.
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David Rice (@DavidRice22) reported from Poole, England@virginmedia Right this second, no. But it’s becoming clear that I cannot rely upon the service. It really is a utility. My water, gas & electricity all seem to run smoothly but not my broadband service. It is very frustrating.
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Liss 🏳️🌈🐿️ (@alice_hancock1) reported from Bournemouth, EnglandVirgin media is so broken today even the service status page gives me an error
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stewpot (@stwpt) reported from Bournemouth, England@virginmedia I would recommend to be honest with customer
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Gordon Fong (🍸🦐🦀🥋) (@GordonFong) reported from Bournemouth, England@lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.
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carl mieleszko (@AFCBCarl) reported from Poole, England@virginmedia internet down since 23:30 last night in Bournemouth still not up and running what kind of organisation are you, you lose your trains, lose your cola, now losing the plot! @skytv & @BT from now on.
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carl mieleszko (@AFCBCarl) reported from Poole, England@virginmedia I don’t think you understand do you!! not just surrounding areas, this is misinformation and is causing your customers 30miles away from Southampton to waste time checking with work it support, windows it support, and pissing about with their routers because your not honest
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carl mieleszko (@AFCBCarl) reported from Bournemouth, England@benedictsf @virginmedia @skytv @BT That’s good but I have had nothing but issues with sky broadband in the past! Touch wood apart from today I haven’t had any issues with BT for 18months
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Andy Orritt (@calhoon) reported from Bournemouth, England@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
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David Rice (@DavidRice22) reported from Poole, England@virginmedia You didn’t mention the refund that Virgin Media clients should be getting. Reputational damage is one thing, but unless these repeated service outages cost your shareholders money, things won’t improve.
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David Rice (@DavidRice22) reported from Poole, England@virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia In thse hard times is virgin media aware that so many people not happy could so easily join somewhere else eventually making your company go bust . The service is dire
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5G.ordon Fong (🍸🦐🦀🥋) (@GordonFong) reported from Bournemouth, EnglandI actually spoke to the #virginmedia engineer who had to fix the fibres in Southampton the other week. A utilities company had cut through them down by the roundabout at the end of the M271 he said. Up all day doing that of which was done by another company!
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia I work online and am really angry I have been unable to run my business so far today .. I entrust my working life to your firm and it's worse than crap
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
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David Rice (@DavidRice22) reported from Poole, England@virginmedia Whether broadband is a utility or not is a point of view. From my perspective, it’s a utility. I accept no supplier can guarantee service. VM may be just be on an unlucky streak. Your service is presently not something I trust - based on current experience.
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Jenny Palmer (@jennyjanepalmer) reported from Bournemouth, EnglandAre you joking @virginmedia broadband down again, this is at least the 3rd time in a few weeks.. and started before everyone started working at home..
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David Rice (@DavidRice22) reported from Poole, England@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
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Matt Lawrence 📣 (@mattjlawrence) reported from Bournemouth, EnglandPlease @virginmedia learn from the banks and offer your customers the option to pause services or waive cancellation charges for people losing their jobs. £80 to take TV off my plan after 15 years as a customer is not helpful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@capaulc01989) reported@virginmedia sort your ******* internet out you ******* crooks! Nothing but problems with it lately. Don’t worry I’m gonna make as many people aware of how bad you are as I can so hopefully as many as I can manage choose to not have you!
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NORMA DIXIT (@DixitNorma) reported@virginmedia Nope. When I phoned up about it, some *** in Mauritius said I didn't need one and cancelled the order. He was very rude. As I said, swindle. My renewing was based on getting boosters to to up my waning signals so this is fraud, in my eyes.
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Justin Simons 🏊🚲🏃🇿🇼 🇬🇧 🇪🇺 (@JustSimons) reported@cmthomas1980 @virginmedia Sounds like an install problem when you decide you want it then.
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Angmac (@angmac9) reported@virginmedia 2/2 yesterday she called again, was told there wasn’t an issue. She said as could t be resolved she wanted to leave, was told she couldn’t do that until bill was paid as she had used some data. Had to use data as can’t get calls!
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Marcus Graham (@MarcusMGDS) reported@virginmedia I don't think you can do a cheaper deal on my current package, so i asked Rajesh to give me prices for broadband only and he couldn't, so, 4 hours later, i'm still waiting for Customer Relations to reply. I've now been on hold or waiting for replies for 24 hours.
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Destroyofpizza2 (@Destroyerofpiz2) reported@SouthBirmingham @virginmedia Yer I’ve been with them since 2010 way too long sick of their awful service will be switching
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Matthew Ryan (@MattRyan974) reported@virginmedia I cannot connect my wifi baby monitor camera to your network. I am just a new customer, and i know the camera is working, as it worked perfectly with my last broadband provider
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Paul Devaney (@Irish7Summits) reported@virginmedia The GAA isn't broadcasting it. That's the issue.
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Sue Taylor 💙 (@SuePTaylor) reported@virginmedia No - just that engineers are working on the problem
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McB (@1tsmcb) reported@ashgoldy @virginmedia I'm amazed you managed to get through to cancel. I've tried to call four times only to be cut off after about an hour on hold each time. The text call back system is also hopeless, I tried that several times with no luck 👎 Having another go on Monday 😱