Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH15, BH16 and BH12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
TV | |
| Poole |
TV | |
| Poole |
Total Blackout | |
| Poole |
TV | |
| Poole |
||
| Poole |
TV |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Tariq
(@wheresTARIQ) reported
from
Ashley Cross, England
Virgin media still down. Thought it be fixed by the time I’m home @virginmedia
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Lisa
(@lisaculling) reported
from
Bournemouth, England
@virginmedia down again BH7 😤
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Dr Terry F PhD
(@TerryFi95721010) reported
from
Bournemouth, England
@virginmedia Is there an internet problem in Bournemouth??
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The Waving Turtle
(@TheWavingTurtle) reported
from
Bournemouth, England
. @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭
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Nick Smith
(@afcbbeachboy) reported
from
Poole, England
@paulwarsash @virginmedia These large companies treat customers like crap .
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Rosa Collins
(@EarlyyearsRosa) reported
from
Bournemouth, England
@RuralMHMatters @virginmedia had a mobile dongle for the internet, perhaps they can help??
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Lee Winter™
(@MrLeesRamblings) reported
from
Bournemouth, England
I've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you
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That Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
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Scot Hayes
(@ScotHayes_) reported
from
Bournemouth, England
@virginmedia you are ******* shite! Can't wait to cancel!!
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ASJ 🇺🇦
(@asinge69) reported
from
Bournemouth, England
Virgin Media support. A Black hole.
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Scot Hayes
(@ScotHayes_) reported
from
Bournemouth, England
@virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!
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Aaron
(@aarons1308) reported
from
Bournemouth, England
Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me
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Lesley Westmoreland
(@ljw1414) reported
from
Bournemouth, England
@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
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Mrs A and Princess Marlow 🐶
(@RLA1971) reported
from
Poole, England
@virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you
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Trisha Lewis
(@TrishaLewisTalk) reported
from
Bournemouth, England
@virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Yani
(@JohnYani) reported
@c3llc0de @shangoman @virginmedia VirginMedia beats OpenReach in fibre coverage. And is cheaper. The problem is either aggressive sales or a leaky customer database.
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Kazzaaaaah!!
(@Kazzaaaaah) reported
@bobwootton @virginmedia My broadband is off too (nothing new there). Service check no help - all it wants to do is run a speed check which doesn't work because I'm not online! TV has an amber exclamation mark too but that's working fine. Hope I'm online by am or I'll have to pay to go into the office
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Dan Emsley
(@DanEmsman) reported
@virginmedia I've had broadband for just over a week as a new customer. It seems to be working fine apart from a small dropout last weekend except for my Sky Q TV box. It cannot hold a connection so can't watch any on demand TV. I've tried various things based upon online advice
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Tommybhoy79🍀🏴⚽
(@ruchillbhoy79) reported
Hey @virginmedia get your internet issues sorted in the Uddingston area! Been faulty for months now.... we're fed up paying you lot a lot of money for a shite service! 😡🤬 Time to look for a switch I'm thinking and I won't be the only one I bet!
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Horatio Bullwinkle
(@harryvek) reported
@virginmedia You guys have a scummy customer retention policy. My contract is expiring soon. I'll be paying £63.42 if I take the renewal now costs, and from 13/08/2025 my monthly price will go up to £102.42 otherwise If I don't. Yet new customers after their contract is up at 18 months are being charged £40.49 till April 2026, how do you justify this ridiculous practice ??
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B o b W o o t t o n (also on BlueSkyj
(@bobwootton) reported
@virginmedia Yes, still down, estimated fix by 7pm
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Feesh of the Net
(@TwittyFeesh) reported
@virginmedia your WiFi in BD13 has been down for 4 hours now, pls fix whatever is going on
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ian farrant
(@ianfarrant01) reported
@virginmedia The HD channels are poor quality
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ian farrant
(@ianfarrant01) reported
@virginmedia new customer. Just had Bigger Combo bundle installed. Price is excellent compared to what we paid sky. 362Mbps is 3 times what we were getting. Only down side considering the speed is how poor the picture quality is. Certainly isn't 1080. More like SD.
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Lucas
(@officiallucas1) reported
@virginmedia The fact that my connection is so poor with you. I am in meetings and it just drops. Last time after 3 calls and 1.5 hours of my life the man said he would send out a extender hub and to call back and you will send another. Guess what not had anything or heard in 2 weeks