Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	3 days ago
Poole	TV	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  It’s Me .... Amy (@BambiAmy78) reported 2 minutes ago from Bournemouth, England

  @deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.

• 
  Lauren Tompkins (@LaurenSTompkins) reported 5 minutes ago from Bournemouth, England

  @virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.

• 
  Elayne (she/her) (@elayne100360) reported 7 minutes ago from Bournemouth, England

  @virginmedia another outage in BH6

• 
  Matt Anderson (@MattandPt) reported 11 minutes ago from Poole, England

  @virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!

• 
  Jared (@gxyred) reported 14 minutes ago from Bournemouth, England

  @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

• 
  Lauren Tompkins (@LaurenSTompkins) reported 20 minutes ago from Bournemouth, England

  Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.

• 
  Deemers (@DeemersPaul) reported 20 minutes ago from Poole, England

  @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 20 minutes ago from Bournemouth, England

  @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

• 
  Jared (@gxyred) reported 26 minutes ago from Bournemouth, England

  @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

• 
  Tariq (@wheresTARIQ) reported 30 minutes ago from Ashley Cross, England

  Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

• 
  Jack Ransom (@JackRansom4) reported 30 minutes ago from Burton, England

  @virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.

• 
  Steve Beck (@stevejbeck) reported 30 minutes ago from Bournemouth, England

  Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

• 
  Mark Bates (@officer_cartman) reported 34 minutes ago from Bournemouth, England

  @virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view

• 
  Matthew Howes (@mghowes) reported 34 minutes ago from Bournemouth, England

  @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

• 
  frazer railton (@frazerrailton) reported 37 minutes ago from Bournemouth, England

  @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

• 
  Lisa (@lisaculling) reported 40 minutes ago from Bournemouth, England

  @virginmedia down again BH7 😤

• 
  Michael Darracott (@chefmike56) reported 41 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  Lesley Westmoreland (@ljw1414) reported 47 minutes ago from Bournemouth, England

  @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

• 
  Jamie Will (@YoungJambo) reported 52 minutes ago from Poole, England

  @virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.

• 
  keith nigel ward (@keithward329) reported 56 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee (@LeeDeacy90) reported 6 minutes ago

  @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

• 
  Richard Geraint Evans (@RGE_Art) reported 7 minutes ago

  @Strudlehoffer @JFab208 @virginmedia I really do feel your pain. Are there any companies out there that even pretend to offer acceptable customer service?

• 
  Stuart Fox (@StuartFox13) reported 10 minutes ago

  @CliveR39 @virginmedia When are virgin going to fix this problem been 7 days now couldn't watch games on red button at the weekend I pay them enough for a service I'm not receiving will I get any money back wake virgin or you will be losing my custom

• 
  Bill.Doyle (@doyle113694) reported 11 minutes ago

  @virginmedia Internet down yet again, sick of this crap. Time to cancel.

• 
  Jon H (@JonHar1985) reported 14 minutes ago

  @virginmedia Haha there is zero point. I’ve got 2 complaints ongoing due to how crap you’ve become. Really love I’m ******* for like another 18 months. Absolute top tier service you bunch of jokers

• 
  Niecie (@devorahfurman) reported 16 minutes ago

  @virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!

• 
  youwouldntknowme (@lazylazydude) reported 17 minutes ago

  @virginmedia I don’t think you get it. When I say multiple calls, I mean daily. I’ve told your customer service not to contact me. They said they’d make a note and wouldn’t, then called the next day anyway. Worst company I’ve ever had the misfortune to deal with.

• 
  Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported 18 minutes ago

  @Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .

• 
  Jon H (@JonHar1985) reported 20 minutes ago

  @virginmedia Haha let’s see what generic “we can’t help on this service” bollocks you give me

• 
  Jane Bissell (@BissellJane1) reported 23 minutes ago

  @virginmedia another day without any internet and impossible to get a refund I had 2 days last month without service but all your staff are interested in is trying to sell products I don’t want I’ve reduced all products due to cost of living but I’m still getting calls every day