Virgin Media Outage Report in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Christchurch, Poole, Ringwood, and Bournemouth.

City	Problem Type	Report Time
Christchurch	E-mail	4 days ago
Poole	E-mail	9 days ago
Poole	Internet	9 days ago
Poole	Internet	10 days ago
Poole	Internet	10 days ago
Poole	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  jill adelus (@jillladelus1) reported 51 seconds ago from Poole, England

  @virginmedia Can u tell me why, when i log into the BBC/Virgin access to get my You Tube video, it won't accept a Code or password the Virgin guy gave me, because i think this is where the problem/lack of access lies🤔

• 
  Nige to my friends (@NigelGM) reported 5 minutes ago from Bournemouth, England

  @virginmedia please help post code bh65ab internet not working at all trying to work from home please help

• 
  jill adelus (@jillladelus1) reported 5 minutes ago from Poole, England

  @virginmedia He said play around with it & get used to it but that.s no good if u can't put a constantly changing - every 60 seconds-code & pw in & where do u go to find them. I'm totally lost & i want my old system back with no horrid BBC spies in my lounge. How dare they interfere

• 
  Mark Mould (@mmould_pooleNHS) reported 7 minutes ago from Poole, England

  @michdix68 @virginmedia I have always been with sky until last 9 months - virgin massive mistake ! Slow slow slow

• 
  Emily Johnson (@emilyjj_) reported 12 minutes ago from Christchurch, England

  @virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!

• 
  Mark Mould (@mmould_pooleNHS) reported 14 minutes ago from Poole, England

  @virginmedia There is no fault as always - just very slow internet service - feels like back to ZX81 era

• 
  Mark Mould (@mmould_pooleNHS) reported 18 minutes ago from Poole, England

  @virginmedia Speed is awful I am on 💯 and would go back to sky if contract not in place

• 
  Mark Mould (@mmould_pooleNHS) reported 20 minutes ago from Poole, England

  @SkyUK customer service different level @virginmedia

• 
  keith nigel ward (@keithward329) reported 23 minutes ago from Bournemouth, England

  @virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD

• 
  RUDDY (@tbramble19) reported 26 minutes ago from Bournemouth, England

  @kelcrago @virginmedia Virgin media are a bag of shit literally cannot wait for the year to finish

• 
  Rachelle Lawley (@RachelleLawley) reported 27 minutes ago from Bournemouth, England

  @virginmedia Nothing happened... Checked the channel at 7:15 this morning and it was just a black screen with a msg saying try later etc.. Was like that till we left. I have now checked and it is back on but your colleague above said they knew about the issue.

• 
  George Smith (@ccTyrant) reported 27 minutes ago from Christchurch, England

  .@virginmedia please can you get your internet together. Usually it’s the WiFi signal being a pain but now the whole broadband system is acting up, being intermittent

• 
  Rachelle Lawley (@RachelleLawley) reported 28 minutes ago from Bournemouth, England

  Cbeebies isn't working on Virgin send help ASAP. @CBeebiesHQ @virginmedia

• 
  George Smith (@ccTyrant) reported 30 minutes ago from Christchurch, England

  @mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good

• 
  Tamzin L A Lee (@TamzLALee) reported 30 minutes ago from Bournemouth, England

  @virginmedia worst company I have ever had to deal with, have been waiting now over 2 weeks for my click & collect order and constantly being lied to and told something different on every call. Spent over 8hrs on the phone to different people. AVOID AT ALL COSTS!!!

• 
  heather nichols (@HLemonoftroy) reported 36 minutes ago from Bournemouth, England

  @virginmedia Yet another hour of my life I won’t get back....text conversation for an hour achieving nothing still no progress on my complaint and another number to ring.

• 
  Elayne (@elayne100360) reported 41 minutes ago from Bournemouth, England

  @virginmedia Continually phoning to sort out new agreed payment. 1st person says yes all agreed but then put through to billing & not able to complete, always left on hold every time waiting more than 25mins. Have to put down phone. Happened 6 times now. 😖

• 
  heather nichols (@HLemonoftroy) reported 42 minutes ago from Bournemouth, England

  @virginmedia I have done again this morning took 15 mins to get through, when I mentioned I was chasing a complaint she hung up, I got through a second time and after one sentence she hung up again....I was polite. #worstcustomerexperienceever #donottrustvirgin #virgin

• 
  Lee Burdett (@LittleEnnis) reported 58 minutes ago from Christchurch, England

  @virginmedia why is your broadband so rubbish nearly everyday of this month it’s been down fed up off having to restart it . Sort it out dam it #virginmedia

• 
  Mark Bates (@officer_cartman) reported 58 minutes ago from Bournemouth, England

  @wak_hb @MannyMann @virginmedia Mine works fine ,never had a issue with it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LJ. (@Lee_Jeffries) reported 5 minutes ago

  @virginmedia Your customer service is atrocious! I’ve never experienced anything quite like it! Just off the phone with one of your operators called Steven at 15.06pm on Friday 2nd September. He was more concerned about defending his appalling attitude rather than helping 1/2

• 
  Bo (@__littlebocreep) reported 11 minutes ago

  Where @TalkTalk and @BTGroup fail I’m hoping @virginmedia will prevail! 3rd time lucky switching providers in hope to get stable internet as bare minimum, thus MUCH better Twitch streams 🤞🤞🤞

• 
  melvin knowles (@tigertubs55) reported 20 minutes ago

  Virgin media absolute rubbish customer service is non existant

• 
  Kay (@Kay75152518) reported 21 minutes ago

  @fari1497 @virginmedia Same with me they keep hanging up and never call back

• 
  Dominic (@DCraig1993) reported 22 minutes ago

  @IanSmithYT I'm with Virgin media and its just as bad mate

• 
  David O Flynn (@irishlad42) reported 22 minutes ago

  @VirginMediaIE Please Please Please do not upgrade to @btsport on Virgin Media Ireland as you will lose @SkySports. Seriously never heard the likes of it before. You have been warned people

• 
  Justin Crabtree (@jmcaed) reported 24 minutes ago

  @jaynemesis Virgin Media ate up NTL/Telewest. NTL itself was such an amalgamation of different providers and tech that they had all kinds of issues and systems to support. Whilst I'd like to think that the past decade or so has resolved all of that it wouldn't surprise me if not.

• 
  Stephen Evans (@jsdevans) reported 24 minutes ago

  What a way to deal with customer complaints. Hide behind email sent in error. Goodbye @O2 Goodbye @virginmedia . @LutzSchueler you should be embarrassed how your team fail to deal with complaints. You picked the wrong one, I'm not going away

• 
  Sandra Duhig (@SandraDuhig) reported 25 minutes ago

  @virginmedia No software preventing this and no other issues using any other sites.

• 
  Grant Heseltine (@GrantHeseltine) reported 25 minutes ago

  Is there any challenge in life as difficult as trying to leave @virginmedia ? I've literally been passed from pillar to post between call centres in different parts of the globe, fobbed off and finally hung up on, disgraceful service 🤬