Virgin Media outages and service status in Poole, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 9 outage signals in the last 24 hours around Poole, including 9 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- The most recent signal from this area was received May 14, 5:58 PM GMT+1.
- TV (46%)
- E-mail (23%)
- Internet (15%)
- Wi-fi (8%)
- Phone (8%)
The latest reports from users having issues in Poole come from postal codes BH12 , BH14 and BH15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 12 hours ago |
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Internet | 15 hours ago |
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TV | 17 hours ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Andy Paton (@hammers01202) reported from Bournemouth, England@virginmedia Residential customer for about 4years
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Mike Walker (@MikeWalker2012) reported from Poole, EnglandAbsolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Chris Lonergan (@LonerganChris) reported from Poole, England@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Meg Ben (@MegzMakes_Music) reported from Bournemouth, England@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England@virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Scot Hayes (@ScotHayes_) reported from Bournemouth, England@virginmedia you are ******* shite! Can't wait to cancel!!
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Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England@virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.
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Scot Hayes (@ScotHayes_) reported from Bournemouth, England@virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!
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Carl Baldwin (@DarkchatCarl) reported from Poole, England@virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!
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BmthGooner (@bmth_gooner) reported from Bournemouth, England@virginmedia is virgin media down in bh9 area ?
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia That link irrelevant as my issue does not come under any of those topics.
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Laura (@ItzLauLau) reported from Hamworthy, England@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
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Emma Page (@wordsbypage) reported from Bournemouth, EnglandThe Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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Tamzin L A Lee (@TamzLALee) reported from Poole, England@virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before
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Emma Goddard (@goddard95) reported from Christchurch, England@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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Matt Lawrence 📣 (@mattjlawrence) reported from Poole, England@NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have
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Matt Simpson (@_Matt_Simpson_) reported from Bournemouth, England@virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AnnieGE2 (@AnnieGE2) reported@virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking
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Santhosh🌏🕊️ (@SubraSanthosh) reported@virginmedia Rubbish. No phone or internet last 5 days. Your team at CSD don’t even care, and was told if I want to switch I can switch providers or wait till VM fixes the issue, and that’s exactly what I did. Worst network provider by far.
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Goodison Marc (@jennoefc) reported@virginmedia You replaced my router now none of the WiFi pods will connect to the new one. Technician said need the newer type but your inline help says call us back in 24 hour. Embarrassing
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* Vicky * (@vickypost29) reported@virginmedia Itv is still not working....
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Luda 🇬🇧🏴🇬🇧🏴 (@Luda_6550) reported@virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help
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Tyke on a bike (@MelvinJCain) reported@virginmedia Can you tell me what is wrong with your tv service? I have a broken image as though there’s a thunder storm. I have seen on internet that others are experiencing the same thing in the Leeds area.
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Michael Wisbach (@iron_cereal) reported@virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!
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Shorty (@ClassicSoulDJ) reportedInstead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad
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Anna Maliniak (@AnnaMaliniak) reported@BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.
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Jane Common (@JaneCommon) reported@virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!