Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12, BH14 and BH15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Wi-fi | |
| Bournemouth |
Total Blackout | |
| Poole |
Internet | |
| Bournemouth |
TV | |
| Poole |
TV |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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Luke Green
(@Greenerthegoat) reported
from
Hamworthy, England
@virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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Matthew Howes
(@mghowes) reported
from
Bournemouth, England
@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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Emma Louise
(@oncefallenangel) reported
from
Bournemouth, England
Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia why is the WiFi down in Bournemouth?
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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Lisa Taylor
(@mrslisataylor) reported
from
Bournemouth, England
@virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
@frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺
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lizhearn_
(@lizhearn4) reported
from
Bournemouth, England
@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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Meg Ben
(@MegzMakes_Music) reported
from
Bournemouth, England
@virginmedia thieves. Overcharged me for a service I didn’t even ask for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dominic Pybus
(@dominicpybus) reported
@virginmedia if you want to deliver the router on the actual day of delivery, then please do not use such an unreliable service like @YodelOnline. We are now without any internet, because we have no router the day after our service was meant to start
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Mikey Cattell
(@mikeycattell) reported
@virginmedia I don’t even work there but I’m guessing that’s what’s happened when they look at the account. I won’t be allowing anyone in m my house for installation, which I don’t care about at this point - I just don’t want to be billed again after this awful experience
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NottyNdebs
(@NottyNdebs) reported
But guess what it gets better… The @virginmedia agent apologies and gleefully tells me to resolve my issue, they will send out an engineer on in two days time (i.e. today) to come and install the modem ‘FOR FREE’ Looool. I’m telling you, you can’t make this up.
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The Conscious Sisters CIC
(@SistersCic) reported
@virginmedia no wifi in PL4 7AG a total blackout since the 19th of December.. been told will be fixed by the 29th, that’s 10 days.. and then you have the gall to send me a full bill for the month, we will be contacting OFCOM…
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superjeans 🦉
(@superjeans) reported
Wow, seriously regret moving to @virginmedia. What a disaster they are. They have abandoned a complaint over installation and now my TV box is broken… and they can’t get anyone out until 4th Jan! Looking forward to the contract expiring so I can dump them
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Mark Wade
(@wadey9for16) reported
@virginmedia I’m sorry but the dialogue Avenue has been so poor that it leaves me with only 1 option in to cancel my order. I think you really need to look at your systems customers should not be treated in this manner
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Howfen Hurricanes u13 (2022/23)
(@Under10sFH) reported
@virginmedia There's an 'outage' but this has been the same scripted response for over 2 weeks now, link on message says engineers are on their way it's been saying that for 2 weeks, was going to be resolved yesterday at 4pm then 8pm now 4pm today, I give up!
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Tim Rennie
(@_TRS1_) reported
@virginmedia I have a print out of the customer support chat confirming the booking. I gave up speaking to CS last night after 15mins of radio silence after being put on hold!
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Dora 🌻 🇺🇦
(@thesparkisreal) reported
@JakeThompson_95 @virginmedia Mine came back randomly last night. I tried the online tools but they were not helpful. Just keeping an eye on it now. Is yours still down?
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Khawar
(@sen383) reported
@virginmedia Hi, I have been a loyal virgin customer for over 10 yrs. Due to a failed connection by virgin for a new home we have decided to stay in our original home & have had 96 hours of loss of internet, phone & services. I have made several calls but still not fixed!