Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, and Bournemouth.

City	Problem Type	Report Time
Poole	Internet	16 hours ago
Poole	TV	8 days ago
Bournemouth	Internet	9 days ago

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Tamzin L A Lee (@TamzLALee) reported 52 seconds ago from Poole, England

  @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

• 
  Craig Keith (@Keifski) reported 4 minutes ago from Ringwood, England

  @Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!

• 
  Trisha Lewis (@TrishaLewisTalk) reported 7 minutes ago from Bournemouth, England

  @virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?

• 
  Philly B (@Philip_AnthonyB) reported 17 minutes ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  Jeremy Clarke (@BelvoirCchurch) reported 21 minutes ago from Bournemouth, England

  @virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?

• 
  BmthGooner (@bmth_gooner) reported 22 minutes ago from Bournemouth, England

  @virginmedia is virgin media down in bh9 area ?

• 
  TaiDragon (@TaiDragon) reported 22 minutes ago from Poole, England

  @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

• 
  5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported 24 minutes ago from Bournemouth, England

  @virginmedia It starts to show the two fields for username and password by never completes the page load.

• 
  Mike Walker (@MikeWalker2012) reported 27 minutes ago from Poole, England

  Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!

• 
  Jamie Will (@YoungJambo) reported 28 minutes ago from Bournemouth, England

  @virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter

• 
  Steve Fall (@steve_fall) reported 32 minutes ago from Poole, England

  @virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService

• 
  Darren Slade (@echodaz) reported 33 minutes ago from Poole, England

  And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 38 minutes ago from Bournemouth, England

  @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

• 
  Aaron (@aarons1308) reported 39 minutes ago from Bournemouth, England

  Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

• 
  Luke Green (@Greenerthegoat) reported 39 minutes ago from Hamworthy, England

  @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

• 
  Matt Anderson (@MattandPt) reported 41 minutes ago from Poole, England

  Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia

• 
  Lauren Tompkins (@LaurenSTompkins) reported 42 minutes ago from Bournemouth, England

  @virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!

• 
  Andy Paton (@hammers01202) reported 50 minutes ago from Bournemouth, England

  @virginmedia Residential customer for about 4years

• 
  keith nigel ward (@keithward329) reported 52 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  Jamie Will (@YoungJambo) reported 56 minutes ago from Poole, England

  @virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abdullah (@abdullah17801) reported 5 minutes ago

  @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

• 
  London leaver (@ross_biagini) reported 7 minutes ago

  @virginmedia internet keeps going off in Amersham Please fix it

• 
  Dil A (@superluvdub) reported 8 minutes ago

  @virginmedia We pay way too much for a really bad service. Super frustrating . @virginmedia

• 
  bammo (@garryba66) reported 9 minutes ago

  @virginmedia @UHD4k When will I get compensation for.loss of service of a week

• 
  stelz✨🇬🇭 (@stelz_o) reported 10 minutes ago

  @virginmedia your days are actually numbered,how can it be a week of Terrible Wi-Fi

• 
  adrian adrian (@adrianatkins196) reported 11 minutes ago

  @BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.

• 
  cari_lou (@swlondonraised) reported 11 minutes ago

  @virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry

• 
  Chris (@plushchris34) reported 11 minutes ago

  @virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop

• 
  Lara Mitchard (@LaraMitchard) reported 12 minutes ago

  @virginmedia And what’s the estimated fix time?

• 
  Vicky 💖 (@Vicky51308928) reported 17 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable