Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12, BH14 and BH15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Bournemouth |
||
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@SkyUK customer service different level @virginmedia
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Continually phoning to sort out new agreed payment. 1st person says yes all agreed but then put through to billing & not able to complete, always left on hold every time waiting more than 25mins. Have to put down phone. Happened 6 times now. 😖
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Tamzin L A Lee
(@TamzLALee) reported
from
Bournemouth, England
@virginmedia worst company I have ever had to deal with, have been waiting now over 2 weeks for my click & collect order and constantly being lied to and told something different on every call. Spent over 8hrs on the phone to different people. AVOID AT ALL COSTS!!!
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@wak_hb @MannyMann @virginmedia Mine works fine ,never had a issue with it
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jill adelus
(@jillladelus1) reported
from
Poole, England
@virginmedia Can u tell me why, when i log into the BBC/Virgin access to get my You Tube video, it won't accept a Code or password the Virgin guy gave me, because i think this is where the problem/lack of access lies🤔
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RUDDY
(@tbramble19) reported
from
Bournemouth, England
@kelcrago @virginmedia Virgin media are a bag of shit literally cannot wait for the year to finish
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@virginmedia Speed is awful I am on 💯 and would go back to sky if contract not in place
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jill adelus
(@jillladelus1) reported
from
Poole, England
@virginmedia He said play around with it & get used to it but that.s no good if u can't put a constantly changing - every 60 seconds-code & pw in & where do u go to find them. I'm totally lost & i want my old system back with no horrid BBC spies in my lounge. How dare they interfere
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Agreed new media tv inter contract inc hubby mob phone unlimited data,text,etc. New agreed dir debit but today old amount still charged no changes have been made as can never sort with billing dept. At home now if someone can phone. Also lodged official complaint today.
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
@virginmedia Nothing happened... Checked the channel at 7:15 this morning and it was just a black screen with a msg saying try later etc.. Was like that till we left. I have now checked and it is back on but your colleague above said they knew about the issue.
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heather nichols
(@HLemonoftroy) reported
from
Bournemouth, England
@virginmedia I have done again this morning took 15 mins to get through, when I mentioned I was chasing a complaint she hung up, I got through a second time and after one sentence she hung up again....I was polite. #worstcustomerexperienceever #donottrustvirgin #virgin
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD
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George Smith
(@ccTyrant) reported
from
Christchurch, England
@mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good
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George Smith
(@ccTyrant) reported
from
Christchurch, England
.@virginmedia please can you get your internet together. Usually it’s the WiFi signal being a pain but now the whole broadband system is acting up, being intermittent
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
Cbeebies isn't working on Virgin send help ASAP. @CBeebiesHQ @virginmedia
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Lee Burdett
(@LittleEnnis) reported
from
Christchurch, England
@virginmedia why is your broadband so rubbish nearly everyday of this month it’s been down fed up off having to restart it . Sort it out dam it #virginmedia
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heather nichols
(@HLemonoftroy) reported
from
Bournemouth, England
@virginmedia Yet another hour of my life I won’t get back....text conversation for an hour achieving nothing still no progress on my complaint and another number to ring.
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Emily Johnson
(@emilyjj_) reported
from
Christchurch, England
@virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@virginmedia please help post code bh65ab internet not working at all trying to work from home please help
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@virginmedia There is no fault as always - just very slow internet service - feels like back to ZX81 era
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hutton
(@HuttonRKR) reported
@gstackie Different problem... if you have virgin media box I had to take it off of modem only mode
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Angela Hamilton
(@AngieH1980) reported
@virginmedia Hi. We have tried that already and still having the issue. Yes same 3 devices
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James G...
(@Getts89) reported
@virginmedia I'm still getting the same issues
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Adam smalley
(@smalley619) reported
@virginmedia do you currently have a problem with tv in Le67 area? I’ve been up since half 7 and reset the box 5 times and it’s just stuck on starting up...!!!
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
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Eb
(@Ebb1) reported
@Kane9187 @virginmedia VM contacted me to say: VM have advised that only way to cancel, buried in small print,as per T&C small print you have to write giving 30 days notice to: 2. writing to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Dom_Brown2406 @virginmedia Got through. They aim to fix the issue by 10:00
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Claire Mawdesley
(@ClaireMawdesley) reported
@virginmedia It says there are no known issues in the area. I'm quite concerned as I have only been with you for 8 weeks and this is a constant issue. Apparently the area I'm in is known for issues with Virgin. I work from home and cant have an unreliable service.
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Claire Mawdesley
(@ClaireMawdesley) reported
@virginmedia I do appreciate your help with this. It is so hard to try and get in touch with someone.
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Donna Masetti
(@2_masetti) reported
@virginmedia You’re not here to help because I’m leaving you so you don’t give a damn. You disconnected me early and no one wants to do anything about it.