Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
TV | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Poole |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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Emily or Emilie
(@emily_or_emilie) reported
from
Bournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
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Deemers
(@DeemersPaul) reported
from
Poole, England
@virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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frazer railton
(@frazerrailton) reported
from
Bournemouth, England
@Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service
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Tom Davis
(@TomWJDavis) reported
from
Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService
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BmthGooner
(@bmth_gooner) reported
from
Bournemouth, England
@virginmedia is virgin media down in bh9 area ?
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Adrian
(@Adywakey) reported
from
Poole, England
@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia That link irrelevant as my issue does not come under any of those topics.
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Darren Slade
(@echodaz) reported
from
Poole, England
And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Matt Lawrence 📣
(@mattjlawrence) reported
from
Poole, England
@NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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steve dominey
(@domo13afcb) reported
from
Poole, England
@virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NFR69
(@NFR691) reported
@virginmedia I've waited over a week for an engineer, who has no showed today, No text message or call as to why. Have had to rebook and now have a further wait for infuriating broadband cut outs to be fixed. Appalling level of customer service. Get your act together !!
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Jonny Barnes
(@jonnybarnes) reported
from
Whitefield, England
Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay
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sam
(@sam99283880) reported
@virginmedia Sadly no! I was told that Virgin no longer have these boosters and are no longer supplying them. New types are being brought in but he couldn’t help with how I can access them! £57 a month for such poor service
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Nino🇮🇹🇮🇹🇮🇹
(@Ninog75) reported
@virginmedia i have constant pixelarion on all channels. Done all checks from online advice, cannot get through on phone. Please help
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X
(@X49841880) reported
@virginmedia ...when I told him I need to make a manager aware he’s just done that, he said I’m not allowed to and hung up. This is the customer service that you get when you enter a contract with VM. They don’t keep your data safe, they don’t take the law seriously and they’ll steal from you
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Jamie Douglas
(@JamieRSD) reported
@virginmedia I'd like to cancel broadband. Can I do so online?
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Katie Houldcroft
(@HouldcroftKatie) reported
@virginmedia Don’t bother, they told my parents they could have it, booked in a date to get it fitted, only to be told it was going to take 8-10 weeks to sort because there was a blockage. It took my mum 4 hrs to get hold of someone! They cancelled it completely, don’t blame them. Crap!
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nandam
(@nandam4422) reported
@virginmedia No estimate time given! You have more outages than proper service days. Feel stuck with the worst service provider of Internet ..EVER!! No one should signup with you guys!
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GreenwasBlue
(@GreenwasBlue) reported
@virginmedia what's occurring with tv signal? All channels pixelating, Bolton area I've done a box restart procedure, no difference.
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X
(@X49841880) reported
@virginmedia @craig_haughton Are you able to take complaints seriously ever or is your standard resolution to just hang up on the customer, put your fingers in your ears and shout really loud, “I can’t hear you”?