Virgin Media outages and service status in Poole, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- The most recent signal from this area was received May 16, 7:27 PM GMT+1.
- TV (38%)
- E-mail (25%)
- Internet (19%)
- Wi-fi (13%)
- Phone (6%)
The latest reports from users having issues in Poole come from postal codes BH12 , BH14 and BH15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Wi-fi | 3 days ago |
|
Poole
|
Internet | 3 days ago |
|
Bournemouth
|
4 days ago | |
|
Bournemouth
|
TV | 5 days ago |
|
Poole
|
Internet | 5 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
-
Emily or Emilie (@emily_or_emilie) reported from Bournemouth, England@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
-
It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
-
Jack Ransom (@JackRansom4) reported from Burton, England@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
-
Care Bear (@active_doug) reported from Poole, EnglandVirgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
-
Craig Keith (@Keifski) reported from Ringwood, England@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
-
Tom Davis (@TomWJDavis) reported from Poole, England@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
-
Connor mellish (@Connor_HC18) reported from Bournemouth, England@vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
-
Lisa Channell (@channell_lisa) reported from Bournemouth, England@Rebeccaswain10 @virginmedia Is it really that bad? X
-
Emma Goddard (@goddard95) reported from Christchurch, England@virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.
-
Philly B (@Philip_AnthonyB) reported from Poole, England@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
-
Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
-
Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
-
Nick Smith (@afcbbeachboy) reported from Poole, England@paulwarsash @virginmedia These large companies treat customers like crap .
-
The Ginger Bear (@tragic_velvet) reported from Bournemouth, EnglandVirgin media are such garbage, average at best. Can't wait to bin them off.
-
Matthew Howes (@mghowes) reported from Bournemouth, England@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
-
Matt Anderson (@MattandPt) reported from Poole, England@virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!
-
Matt Anderson (@MattandPt) reported from Poole, EnglandBeen on online chat for 6 hours with no response. AWFUL customer service @virginmedia
-
Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
-
Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, EnglandAny idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Leo (@Benleo) reportedCongrats to @virginmedia for being perhaps the WORST company I’ve ever had the misfortune of dealing with in Britain. Three engineer visits, five plus calls to Indian call centres, and still you can’t activate the TV contract you upsold me when I simply called to get my connection back. Awful, awful business model.
-
Nicola Hughes (@xxxxnickyxxxxxx) reported@virginmedia please advise what is going on with the intermittent broadband in the Evesham area. It is making WFH really difficult and your service checker states you are looking it to it, it improves and then the same thing happens and I am again advised the same thing
-
Gazza (@kunsbannedhair) reported@jomickane @Benleo @virginmedia I know you may doubt my sincerity, These jokers are just as bad
-
christopher aucott (@christopherauco) reported@virginmedia 36 hours of no internet and half my channels not working on the TV and I still can't book an engineer. What is going on with your service?
-
Kathy Miller (@KathyMi25429227) reported@virginmedia Paying a premium for a poor service...why is it impossible to actually speak to anyone?? Wait time unacceptable
-
Coxy 🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻 (@StephenPie) reported@Benleo @SteveMartin_TM @virginmedia That call centre is the worst.5 calls, online chat. Got it wrong every time. Bangalore rubbish
-
Jordan (@JordanPsych_) reported@virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'
-
Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported@virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.
-
Some Cockney Bloke (@SomeCockney) reported@Benleo @virginmedia They are truly awful. You wait until you try cancelling your contract. Then the fun really starts.
-
concerned (@concern58583359) reported@Benleo @headofgrey I will see your Virgin media and raise you @BritishGas their customer service is absolutely appalling. Shockingly bad, awful!