Virgin Media outages and service status in Poole, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Aug 20, 10:11 PM GMT+1.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Poole come from postal codes BH15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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TV | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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Tony Dukes (@TonyDukes1) reported from Poole, England@virginmedia Down time again service just getting worse and worse
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That Steve Beck (@stevejbeck) reported from Bournemouth, England@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
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steve dominey (@domo13afcb) reported from Poole, England@virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it
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Mrs A and Princess Marlow 🐶 (@RLA1971) reported from Poole, England@virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you
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Meg Ben (@MegzMakes_Music) reported from Bournemouth, England@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Jamie Will (@YoungJambo) reported from Poole, England@virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.
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Mike Walker (@MikeWalker2012) reported from Poole, EnglandAbsolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England@virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.
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Scott Bishop (@IAMBiSH1) reported from Poole, England@Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .
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Mike Walker (@MikeWalker2012) reported from Poole, EnglandHappy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
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Lisa Taylor (@mrslisataylor) reported from Bournemouth, England@virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.
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James Taylor (@JCT6) reported from Bournemouth, England@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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Adrian (@Adywakey) reported from Poole, England@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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Jamie Will (@YoungJambo) reported from Poole, England@virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.
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Care Bear (@active_doug) reported from Poole, England@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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michael bass (@1972madmike32) reported from Poole, England@virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Greenwood (@PaulGr1969) reported@virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media
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Nicola James (@nicolajames38) reported@virginmedia Yes I am a Virgin Media customer
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mark stapleford (@markstapleford1) reported@virginmedia @Vonk9 Presume we will all be getting a refund for this lack of service on sky sports + not working? Been down a while and current estimated repair is the 28th August!
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Paddy Stavros (@PaddyStavros69) reported@Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼
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doozerlyn (@doozerlyn) reported@virginmedia Sort the red button issue or make some refunds to customers for breach of service
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Rob Heneghan (@robheneghan) reported@virginmedia when do you plan on fixing the red button sky spots + issue??? I can’t pick what games I watch on line. I don’t want to watch tv on my phone and I don’t want to DM you. Me and many others simply want to know when you plan on fixing the issue
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Lloyd James (@Lloydjames84) reported@ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week
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Andrea Cook 🧷 💙 (@F3Lollipops) reported@virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?
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Camille Chat's Neck (@CamileChatsNeck) reported@richardbranson virgin media is IMPOSSIBLE to cancel in Ireland. **** you
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Dave Polayah (@dpolayah) reported@virginmedia is virgin BB down?