Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, and Bournemouth.

City	Problem Type	Report Time
Poole	TV	6 days ago

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Steve Fall (@steve_fall) reported 3 minutes ago from Poole, England

  @virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService

• 
  Care Bear (@active_doug) reported 4 minutes ago from Poole, England

  @virginmedia Unable to login on all devices

• 
  steve dominey (@domo13afcb) reported 6 minutes ago from Poole, England

  @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

• 
  keith nigel ward (@keithward329) reported 8 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  Adrian (@Adywakey) reported 9 minutes ago from Poole, England

  @virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.

• 
  babyduck (@babyduck999) reported 9 minutes ago from Bournemouth, England

  @virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks

• 
  Jeremy Clarke (@BelvoirCchurch) reported 17 minutes ago from Bournemouth, England

  @virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?

• 
  TaiDragon #LockdownHairyBeast (@TaiDragon) reported 19 minutes ago from Poole, England

  @virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...

• 
  babyduck (@babyduck999) reported 25 minutes ago from Bournemouth, England

  @virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .

• 
  Elayne (she/her) (@elayne100360) reported 25 minutes ago from Bournemouth, England

  @virginmedia another outage in BH6

• 
  5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported 29 minutes ago from Bournemouth, England

  @virginmedia It’s not an outage, I can’t even get the admin page locally.

• 
  *monica jeffress (@monicajtwin) reported 40 minutes ago from Bournemouth, England

  @virginmedia And most expensive,horrid company

• 
  Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported 43 minutes ago from Poole, England

  Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!

• 
  Luke Green (@Greenerthegoat) reported 44 minutes ago from Hamworthy, England

  @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 44 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  Connor mellish (@Connor_HC18) reported 47 minutes ago from Bournemouth, England

  @virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

• 
  Lauren Tompkins (@LaurenSTompkins) reported 48 minutes ago from Bournemouth, England

  Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.

• 
  Carl Taylor (@CarlJTaylor23) reported 50 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  Mark Bates (@officer_cartman) reported 54 minutes ago from Bournemouth, England

  @virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come

• 
  Dr Terry F PhD (@TerryFi95721010) reported 54 minutes ago from Bournemouth, England

  @virginmedia Is there an internet problem in Bournemouth??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Yellow Head (@marcwalby) reported 6 minutes ago

  @IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?

• 
  Graeson Laitt (@Laitty) reported 10 minutes ago

  Is anyone else having problems with Sky channels through Virgin Media today? We’ve got a message saying there’s a problem with the service, but it’s not very clear what the issue is. Just wondering if it’s affecting other Virgin Media customers as well? 📺 @virginmedia #Sky

• 
  Johnny Mac (@JohnMac19059272) reported 10 minutes ago

  @Smallworth_xx @virginmedia Is it possible to go back to a satellite dish as all these Internet based have problems with buffering. Gone all for years now.

• 
  Kathleen Peters (@kathleenp442) reported 11 minutes ago

  @virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!

• 
  lulu 17 (@alrightside) reported 13 minutes ago

  @giawcalledari if ur either a virgin media broadband customer or o2 mobile customer !!!! u can easily log on the app “priority”

• 
  Jan Army Brat 🇬🇧 🦖 🎗️ (@BratArmy) reported 14 minutes ago

  @IainSankey @virginmedia We’ve been with virgin for about the same time, abysmal service, they don’t seem to care at all, our internet drops out constantly, it drives me insane.

• 
  Jim (@JamesBa34076749) reported 15 minutes ago

  @virginmedia The game is over, i haven't been able to watch it. Poor service from @virginmedia

• 
  oldman (@gyoldsingleman) reported 19 minutes ago

  @Laitty It's been over a week with sky sports plus via the red button on your remote @virginmedia problems

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 21 minutes ago

  @virginmedia . Can someone please give me an update on an intermittent service issue dating back to 30/7/26? We’ve been told there’s a service cable issue but no update on a “fix” and the disruption is costing me as I can’t work from home, because broadband is unstable. Thanks.

• 
  Liam B 🦉 (@Lbriggs88) reported 21 minutes ago

  Absolute joke @virginmedia red button not working for the matches🖕🏻