Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Care Bear (@active_doug) reported 5 minutes ago from Poole, England

  Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media

• 
  Lauren Tompkins (@LaurenSTompkins) reported 6 minutes ago from Bournemouth, England

  @virginmedia That link irrelevant as my issue does not come under any of those topics.

• 
  Lesley Westmoreland (@ljw1414) reported 10 minutes ago from Bournemouth, England

  @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

• 
  Meg Ben (@MegzMakes_Music) reported 11 minutes ago from Bournemouth, England

  @virginmedia thieves. Overcharged me for a service I didn’t even ask for

• 
  frazer railton (@frazerrailton) reported 14 minutes ago from Bournemouth, England

  @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

• 
  Deemers (@DeemersPaul) reported 20 minutes ago from Poole, England

  @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 24 minutes ago from Bournemouth, England

  @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

• 
  BmthGooner (@bmth_gooner) reported 27 minutes ago from Bournemouth, England

  @virginmedia is virgin media down in bh9 area ?

• 
  Mike Walker (@MikeWalker2012) reported 30 minutes ago from Poole, England

  Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

• 
  Michael Darracott (@chefmike56) reported 34 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  Lisa (@lisaculling) reported 39 minutes ago from Bournemouth, England

  @virginmedia down again BH7 😤

• 
  Gary Eaton (@garyeatonafcb) reported 39 minutes ago from Bournemouth, England

  @virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.

• 
  Steve Beck (@stevejbeck) reported 41 minutes ago from Bournemouth, England

  Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

• 
  Care Bear (@active_doug) reported 45 minutes ago from Poole, England

  @virginmedia Unable to login on all devices

• 
  Phil (@PhilPay1) reported 55 minutes ago from Poole, England

  @virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?

• 
  locharlotte (@CharlotteLois) reported 55 minutes ago from Poole, England

  @virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!

• 
  Michael Darracott (@chefmike56) reported 56 minutes ago from Bournemouth, England

  @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

• 
  Tariq (@wheresTARIQ) reported 59 minutes ago from Ashley Cross, England

  Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

• 
  The Waving Turtle (@TheWavingTurtle) reported 59 minutes ago from Bournemouth, England

  . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

• 
  Jeremy Clarke (@BelvoirCchurch) reported 60 minutes ago from Bournemouth, England

  @virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Elaine Rust (@elainerust) reported 4 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  K I Y A 🍉❤️ (@foolforyouu) reported 6 minutes ago

  @virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again

• 
  Ana Cristina ϟ (@_AnaCristina_) reported 14 minutes ago

  @virginmedia It's been an outage on and off but now it's outage is fixed I'm still not connected

• 
  Will (@William_fleet_) reported 15 minutes ago

  @upmyallie This is why my mum left Virgin Media and went over to Vodafone; it is so much better, and we never have any issues.

• 
  Jacky (@Jackymaguire) reported 15 minutes ago

  @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system

• 
  b (@ihavejordans) reported 16 minutes ago

  @BobbyMan747 @Virgin Personally i was thinking of making the switch to Virgin Media, but the last couple of weeks i have been hearing a lot of this. I thought they had sorted out their issues, but it appears they haven't.

• 
  Martin Shrimplin (@MartinShrimplin) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

• 
  estevén (@superpaddiepads) reported 22 minutes ago

  @LessGrumpy @virginmedia Exactly that. The quality of the broadband has never been an issue but the customer service is almost non existent. But when you base that offshore it does tend to be the case. Very polite but utterly useless.

• 
  Wingssherpa (@WingsSherpa) reported 23 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Karl Dyer (@KarlDyer15) reported 24 minutes ago

  @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.