Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, and Christchurch.

City	Problem Type	Report Time
Poole	TV	1 day ago
Poole	TV	5 days ago

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Matthew Howes (@mghowes) reported 2 minutes ago from Bournemouth, England

  @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

• 
  Philly B (@Philip_AnthonyB) reported 11 minutes ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  BmthGooner (@bmth_gooner) reported 13 minutes ago from Bournemouth, England

  @virginmedia is virgin media down in bh9 area ?

• 
  Andrew Dear 💙 (@spongedaddy67) reported 17 minutes ago from Burton, England

  @virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…

• 
  Emma Goddard (@goddard95) reported 26 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

• 
  Meg Ben (@MegzMakes_Music) reported 27 minutes ago from Bournemouth, England

  @virginmedia thieves. Overcharged me for a service I didn’t even ask for

• 
  Carl Taylor (@CarlJTaylor23) reported 28 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  lizhearn_ (@lizhearn4) reported 28 minutes ago from Bournemouth, England

  @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

• 
  Lauren Tompkins (@LaurenSTompkins) reported 28 minutes ago from Bournemouth, England

  Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 31 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  Laura (@ItzLauLau) reported 31 minutes ago from Hamworthy, England

  @bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!

• 
  locharlotte (@CharlotteLois) reported 32 minutes ago from Poole, England

  @virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!

• 
  Stuart Jones (@ithastheanswer) reported 34 minutes ago from Bournemouth, England

  @virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today

• 
  Adrian (@Adywakey) reported 37 minutes ago from Poole, England

  @virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.

• 
  Carl Taylor (@CarlJTaylor23) reported 43 minutes ago from St. Leonards and St. Ives, England

  @virginmedia 2 hours and counting to try and cancel my contracts with you. What terrible service!

• 
  babyduck (@babyduck999) reported 48 minutes ago from Bournemouth, England

  @virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .

• 
  Steve Fall (@steve_fall) reported 52 minutes ago from Poole, England

  @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

• 
  That Steve Beck (@stevejbeck) reported 55 minutes ago from Bournemouth, England

  @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

• 
  Mark Bates (@officer_cartman) reported 55 minutes ago from Bournemouth, England

  @virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me

• 
  Steve Beck (@stevejbeck) reported 59 minutes ago from Bournemouth, England

  Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 6 minutes ago

  @RosyPosy_kitteh @IamCarrieagain @virginmedia They were very rude to me this afternoon. Both on chat then phone. Ill be cancelling my services next week once I have the opportunity to ring up. They treat older (I'm 72) people with disrespect.

• 
  Charlotte Riggio (@MsLiberty1776US) reported 9 minutes ago

  @virginmedia you sent me a reply saying you can help. How can you help

• 
  iBraderz (@iBraderz) reported 11 minutes ago

  @virginmedia Sort your service out now! Internet has been intermittent since the start of may with the fix date being delayed 4 different times. In the last like hour there have been around 5 outages with disconnects lasting several minutes. This is completely unacceptable.

• 
  Basquildol 💙 (@basquildol) reported 16 minutes ago

  @virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks

• 
  Moto Moto (@woke_leftie) reported 17 minutes ago

  Dear @Ofcom i want to make a complaint about @virginmedia , their sales team are devious and not very truthful

• 
  Ben Grant (@MrBenGrant) reported 19 minutes ago

  £70 a month for broadband, but support shuts at 6pm on a Saturday. Virgin’s reliability is truly awful @virginmedia

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 21 minutes ago

  @virginmedia For the last 72 hours the internet goes down around 930 and comes back up in the evening. What is going on? I have sent a DM and not getting a response

• 
  Jonathan Tyler (@jonotyler80) reported 23 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26

• 
  Gregor McAbery (@GregorMcAbery) reported 23 minutes ago

  @rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.

• 
  Neale B (@Neale1100) reported 26 minutes ago

  @virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours