Virgin Media outages and service status in Poole, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Poole, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Aug 20, 10:11 PM GMT+1.
- Internet (75%)
- TV (25%)
The latest reports from users having issues in Poole come from postal codes BH15 and BH12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Internet | 2 hours ago |
|
Poole
|
TV | 8 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
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Chris Lonergan (@LonerganChris) reported from Poole, England@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Jack Ransom (@JackRansom4) reported from Burton, England@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
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Emma Louise (@oncefallenangel) reported from Bournemouth, EnglandOur virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
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Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Meg Ben (@MegzMakes_Music) reported from Bournemouth, England@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, EnglandAny idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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Nick Smith (@afcbbeachboy) reported from Poole, England@paulwarsash @virginmedia These large companies treat customers like crap .
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Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England@virginmedia - twice I have been cut off when calling you this morning. Third time referred to complete a form on your website. Form doesn’t exist and wants me to hold for 45 mins for Live Chat! Not a great service!
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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Scot Hayes (@ScotHayes_) reported from Bournemouth, England@virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!
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steve dominey (@domo13afcb) reported from Poole, England@virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it
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keith nigel ward (@keithward329) reported from Bournemouth, England@virginmedia another scam today, 01623472871 close them down
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
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Luke Green (@Greenerthegoat) reported from Hamworthy, England@virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks
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Aaron (@aarons1308) reported from Bournemouth, EnglandAnyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
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Andrew Dear 💙 (@spongedaddy67) reported from Burton, England@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Redfearn 🦉 (@SteveRedfearn2) reported@JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.
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Captain_red_waffle (@Cptredwaffle) reported@virginmedia 3rd street-wide outage this year in LS6 tonight. Surveyors have confirmed my property is infra-locked with zero Openreach/Altnet access. Virgin holds a total monopoly here, yet the local street infrastructure is failing. Shambolic really, I need this escalating.
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❌️ (@Guacamole_Hater) reported@elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭
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Katuhstrophikz (@Katuhstrophikz) reported@elliviant See if you can get with virgin media they have a new customer discount as well
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Lee (@LeeDeacy90) reported@virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.
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David Ratcliffe (aka Centurions_War) (@Dratcliffe1986) reported@virginmedia @ExeterBub Are repairs for no service supposed to be 48hrs from when reported? Id raise to the issue to ofcom, make sure Virginmedia keep to the extended time frame and provide full compensation and refund for the lost TV access
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Cookie (@chrissincl29564) reported@stephenm68 @virginmedia That is awful. Virgin media have really done down hill in looking after their customers. All they care about is customer acquisition
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Tilal Manzoor (@tilalx) reported@virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."
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bliind (@bliindlol) reportedIs it just me or virgin media is down ? @virginmedia
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ElaineGolding (@Elainebks) reported@RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile