Virgin Media

Virgin Media Outage Report in Poole, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Poole come from postal codes BH12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poole, England 03/10/2026 11:15

March 10: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Wi-fi
United KingdomBournemouth Internet
United KingdomPoole Wi-fi
United KingdomBournemouth TV
United KingdomPoole Internet
United KingdomPoole Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • alan67sb126 Alan Ganter (@alan67sb126) reported from Bournemouth, England

    @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

  • JackRansom4 Jack Ransom (@JackRansom4) reported from Burton, England

    @virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.

  • 1972madmike32 michael bass (@1972madmike32) reported from Poole, England

    @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

  • hammers01202 Andy Paton (@hammers01202) reported from Bournemouth, England

    @virginmedia Residential customer for about 4years

  • TaiDragon TaiDragon (@TaiDragon) reported from Poole, England

    @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

  • TaiDragon TaiDragon #LockdownHairyBeast (@TaiDragon) reported from Poole, England

    @virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...

  • JackRansom4 Jack Ransom (@JackRansom4) reported from Burton, England

    @virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

  • DarkchatCarl Carl Baldwin (@DarkchatCarl) reported from Poole, England

    @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

  • CharlotteLois locharlotte (@CharlotteLois) reported from Poole, England

    @virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!

  • Connor_HC18 Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

  • goddard95 Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

  • IAMBiSH1 Scott Bishop (@IAMBiSH1) reported from Poole, England

    @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

  • Connor_HC18 Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

  • keithward329 keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

  • channell_lisa Lisa Channell (@channell_lisa) reported from Bournemouth, England

    @Rebeccaswain10 @virginmedia Is it really that bad? X

  • stevejbeck Steve Beck (@stevejbeck) reported from Bournemouth, England

    Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

  • goddard95 Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MattHdn M.Diago (@MattHdn) reported

    @virginmedia Was not told or informed of these works in advance. Probably months like last time. Affecting my work and income now as I cannot tutor online at home. Cannot wait to cancel and get a proper service from a proper company.

  • ScarletDevil771 ScarletMarisa375 @ Home (@ScarletDevil771) reported

    **** it, gonna wait until Tuesday to get my new Virgin Media 1Gbps router, No point recording any videos with the lag also in the video, it just annoys me and I'm a victim to continuous harassment and cyberbullying due to the internet speeds

  • PrezzUk Prezz Uk (@PrezzUk) reported

    @virginmedia @rhomany Just found out iam paying 42 quid for 100mb speed and others are paying 41 for 500mb, wtf!!

  • gemgemmzzzz1 Gemma 💕💕 (@gemgemmzzzz1) reported

    @virginmedia any issues in Sw9 6tf area ? Have had no Wi-Fi since midnight and have reset my equipment

  • themadhatter761 Newport's Metal Night (@themadhatter761) reported

    @virginmedia Yes sure. Please inbox me and I will send the address to you no problem

  • runilon Runilon (@runilon) reported

    Not happy @virginmedia There have been problems with our TV, broadband & phone service for the last 2 weeks, everyday. All of a sudden, there is a flickering on the TV & then the broadband runs very slow! Intermittently unable to connect to WiFi. What is going on?

  • SimplyCharl A girl has no name. (@SimplyCharl) reported

    Why is @virginmedia the worst god damn internet provider I’ve ever had to deal with.

  • runilon Runilon (@runilon) reported

    Anyone having problems with broadband & TV from @virginmedia in London? Getting error codes CS3300, CS2004. TV picture starts flickering & either wifi drops or runs very slowly! Freeview is fine. Not getting the service we paid for!

  • ZoeLuca35415319 Zoe Lucas (@ZoeLuca35415319) reported

    @virginmedia can someone please contact me? We have spent three hours over 4 phone calls speaking to your disgraceful customer support and have been treated appallingly without the issue being solved. I will never use virgin media again.

  • JohnWant6 John Want🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JohnWant6) reported

    For goodness sake @virginmedia could you please sort out your Internet service. I don't want to hear check this website or anything like that. For what we pay, you should be on top of it.