Virgin Media outages and service status in Poole, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Wi-fi, and TV.
- Total Blackout (25%)
- Wi-fi (25%)
- TV (25%)
- Phone (25%)
The latest reports from users having issues in Poole come from postal codes BH12 and BH14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Phone | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Dr Terry F PhD (@TerryFi95721010) reported from Bournemouth, England@virginmedia Is there an internet problem in Bournemouth??
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Luke Green (@Greenerthegoat) reported from Hamworthy, England@virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks
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Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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steve dominey (@domo13afcb) reported from Poole, England@virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it
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Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England@virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
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Lesley Westmoreland (@ljw1414) reported from Bournemouth, England@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, EnglandAny idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
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lizhearn_ (@lizhearn4) reported from Bournemouth, England@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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frazer railton (@frazerrailton) reported from Bournemouth, England@Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service
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Jack Ransom (@JackRansom4) reported from Burton, England@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England@virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺
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That Steve Beck (@stevejbeck) reported from Bournemouth, England@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
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BmthGooner (@bmth_gooner) reported from Bournemouth, England@virginmedia is virgin media down in bh9 area ?
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Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England@virginmedia - twice I have been cut off when calling you this morning. Third time referred to complete a form on your website. Form doesn’t exist and wants me to hold for 45 mins for Live Chat! Not a great service!
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Mike Walker (@MikeWalker2012) reported from Poole, EnglandHappy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
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Chris Lonergan (@LonerganChris) reported from Poole, England@virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom O 🏴🔴⚪️ (@MillersTomO) reported@virginmedia hi. Is there an internet outage in Scotland? It's gone awfully quiet. #worldcup #england #mexico
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Hatz (@DevilHatman) reported@virginmedia The formal complaint is already submitted. I'm not going back and forth on X too.
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J (@xxjxmxechxpmxn) reported@boneidolfitness @bosdovja92 . @ Virgin media robbing bstards. Overcharged me 4 my plan but service still slow ! Sort it out . The world has gone. xx bonkers 🤬 There you go - something very similar to what r Tina would be sharing today (likely)
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Andrew Yates (@freddy6T6) reported@JoeNaConnacht Virgin Media panel very harsh, huge result, scored 33 points and attacked very well. Missing Porter, Doris, Crowley, O’Brien & Balacoumbe. Set piece is a problem but otherwise played well
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𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported@virginmedia I have DMd you as my net is down yet again. Apparenrly ypuve fixed the problem about 5 times over the past 3 weeks. Im so pissed off
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Ben (@BendyBen999) reported@virginmedia @Ash_GW The most useless customer services ever. Just a bot reply
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david taylor (@IcemanDavid2k10) reported@24hoursoflemans Looking forward to watching this back as I had issues trying to watch this back on my virgin media box
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area
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Mark King (@markkinga) reported@RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.
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Jordan (@JordanPsych_) reported@virginmedia thanks for the high pings the last 3 months with no fix. Absolutely pointless playing any fps on your dogshit internet