Virgin Media Outage Report in Poole, England

Problems in the last 24 hours in Poole, England

Virgin Media signals over the past 24 hours, with local activity from Poole, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	3 days ago
Bournemouth	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Jamie Will (@YoungJambo) reported 8 minutes ago from Bournemouth, England

  @virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter

• 
  Steve Beck (@stevejbeck) reported 16 minutes ago from Bournemouth, England

  Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

• 
  Jeremy Clarke (@BelvoirCchurch) reported 17 minutes ago from Bournemouth, England

  @virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?

• 
  Elayne (she/her) (@elayne100360) reported 18 minutes ago from Bournemouth, England

  @virginmedia @virginhelp Too long & complicated here, I want to send info via email to you. You need to read it to respond & help.

• 
  Tamzin L A Lee (@TamzLALee) reported 20 minutes ago from Poole, England

  @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

• 
  The Waving Turtle (@TheWavingTurtle) reported 21 minutes ago from Bournemouth, England

  . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

• 
  TaiDragon (@TaiDragon) reported 24 minutes ago from Poole, England

  @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 26 minutes ago from Bournemouth, England

  @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

• 
  Scott Bishop (@IAMBiSH1) reported 26 minutes ago from Poole, England

  @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

• 
  Steve Fall (@steve_fall) reported 30 minutes ago from Poole, England

  @virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService

• 
  Craig Keith (@Keifski) reported 32 minutes ago from Ringwood, England

  @Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!

• 
  Carl Taylor (@CarlJTaylor23) reported 33 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  Lauren Tompkins (@LaurenSTompkins) reported 34 minutes ago from Bournemouth, England

  Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.

• 
  Mandy Payne (@mizzmjm7) reported 35 minutes ago from Bournemouth, England

  @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

• 
  Jamie Will (@YoungJambo) reported 36 minutes ago from Poole, England

  @virginmedia The call was this morning btw. If only she was the only rude and unhelpful member of your customer service team, but no... Apart from maybe 2 of the 10 people I have spoken to this week, everyone else had the same attitude. Very unprofessional. Go read my 4 complaints.

• 
  Lesley Westmoreland (@ljw1414) reported 44 minutes ago from Bournemouth, England

  @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

• 
  The Ginger Bear (@tragic_velvet) reported 47 minutes ago from Bournemouth, England

  Virgin media are such garbage, average at best. Can't wait to bin them off.

• 
  Mandy Payne (@mizzmjm7) reported 47 minutes ago from Bournemouth, England

  @virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks

• 
  Carl Baldwin (@DarkchatCarl) reported 48 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  steve dominey (@domo13afcb) reported 48 minutes ago from Poole, England

  @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 7 minutes ago

  A man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses.  More on Virgin Media PLAY.

• 
  Helen Bedford (@helenxbedford) reported 9 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  John McClave (@johnmc32) reported 10 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Paul Green (@pgreen83) reported 10 minutes ago

  @virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.

• 
  CliveR (@CliveR39) reported 12 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  ^Gavstar^ (@Englandgav) reported 14 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  andy spinoza (@andyspin) reported 21 minutes ago

  @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

• 
  Ian Kill (@IanKillip) reported 22 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  LGWLGWLGW (@lgwlgwlgw) reported 24 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  Rachel (@rachrl1486) reported 25 minutes ago

  @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

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