Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Internet	2 days ago
Poole	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  babyduck (@babyduck999) reported 4 minutes ago from Bournemouth, England

  @virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks

• 
  Tony Dukes (@TonyDukes1) reported 14 minutes ago from Poole, England

  @virginmedia Down time again service just getting worse and worse

• 
  That Steve Beck (@stevejbeck) reported 15 minutes ago from Bournemouth, England

  @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

• 
  steve dominey (@domo13afcb) reported 18 minutes ago from Poole, England

  @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

• 
  Mrs A and Princess Marlow 🐶 (@RLA1971) reported 18 minutes ago from Poole, England

  @virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you

• 
  Meg Ben (@MegzMakes_Music) reported 21 minutes ago from Bournemouth, England

  @virginmedia thieves. Overcharged me for a service I didn’t even ask for

• 
  Jamie Will (@YoungJambo) reported 23 minutes ago from Poole, England

  @virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.

• 
  Mike Walker (@MikeWalker2012) reported 26 minutes ago from Poole, England

  Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

• 
  Carl Taylor (@CarlJTaylor23) reported 27 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  Scott Bishop (@IAMBiSH1) reported 27 minutes ago from Poole, England

  @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

• 
  Mark Bates (@officer_cartman) reported 28 minutes ago from Bournemouth, England

  @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

• 
  Mike Walker (@MikeWalker2012) reported 28 minutes ago from Poole, England

  Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤

• 
  Lisa Taylor (@mrslisataylor) reported 30 minutes ago from Bournemouth, England

  @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

• 
  ASJ 🇺🇦 (@asinge69) reported 32 minutes ago from Bournemouth, England

  Virgin Media support. A Black hole.

• 
  James Taylor (@JCT6) reported 35 minutes ago from Bournemouth, England

  @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

• 
  Adrian (@Adywakey) reported 41 minutes ago from Poole, England

  @virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.

• 
  Jamie Will (@YoungJambo) reported 41 minutes ago from Poole, England

  @virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.

• 
  Care Bear (@active_doug) reported 43 minutes ago from Poole, England

  @virginmedia Password has been reset by Virgin media. Still can not get to a login page

• 
  Michael Darracott (@chefmike56) reported 44 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  michael bass (@1972madmike32) reported 44 minutes ago from Poole, England

  @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Greenwood (@PaulGr1969) reported 1 minute ago

  @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media

• 
  Nicola James (@nicolajames38) reported 4 minutes ago

  @virginmedia Yes I am a Virgin Media customer

• 
  mark stapleford (@markstapleford1) reported 5 minutes ago

  @virginmedia @Vonk9 Presume we will all be getting a refund for this lack of service on sky sports + not working? Been down a while and current estimated repair is the 28th August!

• 
  Paddy Stavros (@PaddyStavros69) reported 5 minutes ago

  @Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼

• 
  doozerlyn (@doozerlyn) reported 6 minutes ago

  @virginmedia Sort the red button issue or make some refunds to customers for breach of service

• 
  Rob Heneghan (@robheneghan) reported 7 minutes ago

  @virginmedia when do you plan on fixing the red button sky spots + issue??? I can’t pick what games I watch on line. I don’t want to watch tv on my phone and I don’t want to DM you. Me and many others simply want to know when you plan on fixing the issue

• 
  Lloyd James (@Lloydjames84) reported 9 minutes ago

  @ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 10 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Camille Chat's Neck (@CamileChatsNeck) reported 12 minutes ago

  @richardbranson virgin media is IMPOSSIBLE to cancel in Ireland. **** you

• 
  Dave Polayah (@dpolayah) reported 12 minutes ago

  @virginmedia is virgin BB down?