Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12, BH15 and BH17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Poole |
TV | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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*monica jeffress
(@monicajtwin) reported
from
Bournemouth, England
@virginmedia And most expensive,horrid company
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Matt Lawrence 📣
(@mattjlawrence) reported
from
Poole, England
@NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia That link irrelevant as my issue does not come under any of those topics.
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Adrian
(@Adywakey) reported
from
Poole, England
@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Marty Caine - #Cromwellians
(@Marty_Caine) reported
from
Poole, England
2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.
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Emily or Emilie
(@emily_or_emilie) reported
from
Bournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia @virginhelp Too long & complicated here, I want to send info via email to you. You need to read it to respond & help.
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bluemoonpete
(@bluemoonpete) reported
from
Bournemouth, England
@virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP
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Matt Simpson
(@_Matt_Simpson_) reported
from
Bournemouth, England
@virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
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steve dominey
(@domo13afcb) reported
from
Poole, England
@virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia The call was this morning btw. If only she was the only rude and unhelpful member of your customer service team, but no... Apart from maybe 2 of the 10 people I have spoken to this week, everyone else had the same attitude. Very unprofessional. Go read my 4 complaints.
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frazer railton
(@frazerrailton) reported
from
Bournemouth, England
@Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service
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Deemers
(@DeemersPaul) reported
from
Poole, England
@virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService
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Jamie Will
(@YoungJambo) reported
from
Bournemouth, England
@virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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United82
(@GuitarH1982) reported
@virginmedia this is beyond a joke now. Every couple of week there’s a new issue. 🤷🏻
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Jamie Foster
(@jamiet72) reported
@virginmedia How much longer is this supposed to go on? Trust it to happen on a day where you advise everyone you want to rob them with a 13.8% increase. Help everyone with the cost of living aye?
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Per Andersson
(@PerAnde99263559) reported
@virginmedia internet is on then down then on then down in Stevenage Hertfordshire. Like a bloody yo-yo! Get it fixed!
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Doris John
(@dorisjohn3) reported
@virginmedia Well, it is still not working! I am working from home. I need the internet. What a day!
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Matty B - MattBidewell@fosstodon.org
(@MattBidewell) reported
@Shayan86 @isik5 @virginmedia That is what outage means
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Ems
(@starlight84em) reported
@virginmedia what is going on?? No internet, no tv, no way of contacting you to speak to someone…I hope you’re not charging your customers for the time all this has been down for…I try calling and apparently I’m dialling an incorrect number #VirginMediaoutage
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Baz, Wacky worm
(@mobiusb2) reported
@DEB131E @virginmedia Just got home still down also!
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Ą̷̬̜̘̺̹̖̜͕̓͒͂̂́́̚m̷̗̬͛̚͠i̴͍̺̺̩̗̐̂͜n̶̬̬͍̮̭̫̽
(@aminursuperman) reported
@Wifey_Lu @virginmedia Connect to a vpn. Problem solved
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QuestionThis247
(@QuestionThis247) reported
Sky’s mobile service is almost as bad as Virgins Broadband….almost #virginmedia #VirginMediaoutage #skymobile
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CardinalACE
(@CLacegaming) reported
My Entire Livelihood had vanished the second you went down😬 #virginmedia #VirginMediaoutage