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Virgin Media outages and service status in Poole, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 17, 10:46 PM GMT+1.
  • 50% Internet (50%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Poole come from postal codes BH14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

CityProblem TypeReport Time
Bournemouth Internet 1 day ago
Bournemouth Internet 4 days ago

Nearby cities with recent reports

Bournemouth

2 recent signals

1 day ago

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • TamzLALee
    Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

  • Keifski
    Craig Keith (@Keifski) reported from Ringwood, England

    @Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!

  • ItzLauLau
    Laura (@ItzLauLau) reported from Hamworthy, England

    @bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!

  • keithward329
    keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

  • 1972madmike32
    michael bass (@1972madmike32) reported from Poole, England

    @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

  • JCT6
    James Taylor (@JCT6) reported from Bournemouth, England

    @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

  • TheWavingTurtle
    The Waving Turtle (@TheWavingTurtle) reported from Bournemouth, England

    . @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭

  • GordonFong
    5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported from Bournemouth, England

    @virginmedia It’s not an outage, I can’t even get the admin page locally.

  • MikeWalker2012
    Mike Walker (@MikeWalker2012) reported from Poole, England

    Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤

  • Marty_Caine
    Marty Caine - #Cromwellians (@Marty_Caine) reported from Poole, England

    2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!

  • chefmike56
    Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view

  • chefmike56
    Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

  • LaurenSTompkins
    Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

  • LonerganChris
    Chris Lonergan (@LonerganChris) reported from Poole, England

    @virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online

  • aarons1308
    Aaron (@aarons1308) reported from Bournemouth, England

    Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

  • stevejbeck
    That Steve Beck (@stevejbeck) reported from Bournemouth, England

    @virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞

  • steve_fall
    Steve Fall (@steve_fall) reported from Poole, England

    @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

  • mizzmjm7
    Mandy Payne (@mizzmjm7) reported from Bournemouth, England

    @virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks

  • ithastheanswer
    Stuart Jones (@ithastheanswer) reported from Bournemouth, England

    . @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johnmalcolm1970
    John Malcolm (@johnmalcolm1970) reported

    @virginmedia WTF is up with your service lately in PA1? I've logged 309 disconnections in the past week (101 of those in the past day - 439 in month). All I get from your service status page is "Intermittent signal in your area". Is it the weather? Do I need a new hub?

  • PeteMcManus
    Pete McManus (@PeteMcManus) reported

    Update… @vmbusiness might be the worst company I’ve ever come across for customer service! Stay well away, they will miss-sell you and then ignore you, promise you a call back and ignore you! Unbelievably bad

  • Bluebro1lfc
    Thomas (@Bluebro1lfc) reported

    @kingoftheshed @virginmedia Fault on mine from 6 July and to be sorted on 22 July shocking service

  • Murxdkhxn
    Murad (@Murxdkhxn) reported

    @virginmedia so I’ve had a total loss of connection. An engineer came to my property and said the issues are with the wires from the main leads which are on another street that leads to my property. How can this issue be resolved asap?

  • YvonneWard0
    Yvonne Ward (@YvonneWard0) reported

    @virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.

  • DaveRogers27
    Dave Rogers (@DaveRogers27) reported

    @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

  • paulseekings
    Seekings (@paulseekings) reported

    @virginmedia WTF is happening to my WIFI service. It keeps dropping out. The football is stressful enough but this is NOT good enough I rely on this for my Sky Glass!

  • christobinsings
    Cristoir Toibin (@christobinsings) reported

    @virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.

  • phil66uk
    Phil66 (@phil66uk) reported

    @virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??

  • robbieg15_
    Robbie 🌷 (@robbieg15_) reported

    Down again for the 3rd time in the past week. I curse you, Virgin Media.