Virgin Media outages and service status in Poole, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Poole, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received Jun 6, 5:51 PM GMT+1.
- TV (53%)
- Internet (21%)
- E-mail (11%)
- Wi-fi (11%)
- Phone (5%)
The latest reports from users having issues in Poole come from postal codes BH12 , BH14 and BH15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
TV | 11 hours ago |
|
Poole
|
Internet | 4 days ago |
|
Poole
|
TV | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Tom Davis (@TomWJDavis) reported from Poole, England@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Care Bear (@active_doug) reported from Poole, England@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Matthew Howes (@mghowes) reported from Bournemouth, England@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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Jamie Will (@YoungJambo) reported from Poole, England@virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.
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Elayne (she/her) (@elayne100360) reported from Bournemouth, England@virginmedia another outage in BH6
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Jack Ransom (@JackRansom4) reported from Burton, England@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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That Steve Beck (@stevejbeck) reported from Bournemouth, England@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
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Mrs A and Princess Marlow 🐶 (@RLA1971) reported from Poole, England@virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you
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The Ginger Bear (@tragic_velvet) reported from Bournemouth, EnglandVirgin media are such garbage, average at best. Can't wait to bin them off.
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Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, EnglandAnother day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Lisa Channell (@channell_lisa) reported from Bournemouth, England@Rebeccaswain10 @virginmedia Is it really that bad? X
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Marty Caine - #Cromwellians (@Marty_Caine) reported from Poole, England2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!
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Chris Lonergan (@LonerganChris) reported from Poole, England@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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Nick Smith (@afcbbeachboy) reported from Poole, England@paulwarsash @virginmedia These large companies treat customers like crap .
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Matt Anderson (@MattandPt) reported from Poole, EnglandBeen on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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Aaron (@aarons1308) reported from Bournemouth, EnglandAnyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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The Ginger Bear (@tragic_velvet) reported from Bournemouth, EnglandCalled virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Lee Winter™ (@MrLeesRamblings) reported from Bournemouth, EnglandI've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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London leaver (@ross_biagini) reported@virginmedia my tv internet & phone are still not working in HP6
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Mimi Farid (@MimiFarid) reported@O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!
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FPL Hornet (@fpl_goldenboys) reported@virginmedia Down every day this week, utter crap
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Belle BTE (@barbzinsa) reported@virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?
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Keith A Pearson (@keithapearson) reported@virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.
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Mad Cyril (@salford_red_ste) reported@virginmedia It’s ok I think the messages have stopped now the office is closed. One of the worst experiences ever and I won’t use the WhatsApp messaging again as it obviously isn’t fit for purpose
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julie fountain (@juliefount) reported@virginmedia please please do not ring customer services you are given incorrect false promises !
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Daniel (@TheWonderChildd) reported@virginmedia wanna explain my bill hike this month? And the lack of money back from the outage I had?
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stelz✨🇬🇭 (@stelz_o) reported@virginmedia your days are actually numbered,how can it be a week of Terrible Wi-Fi
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Geoff Naylor (@geofn3751) reported@virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?