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Virgin Media

Virgin Media outages and service status in Poole, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 8, 10:11 AM GMT+1.
  • 25% Internet (25%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Poole come from postal codes BH14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Virgin Media

Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

CityProblem TypeReport Time
Bournemouth Internet 3 days ago

Nearby cities with recent reports

Bournemouth

1 recent signals

3 days ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • active_doug
    Care Bear (@active_doug) reported from Poole, England

    @virginmedia Unable to login on all devices

  • wheresTARIQ
    Tariq (@wheresTARIQ) reported from Ashley Cross, England

    Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

  • garyeatonafcb
    Gary Eaton (@garyeatonafcb) reported from Bournemouth, England

    @virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.

  • mghowes
    Matthew Howes (@mghowes) reported from Bournemouth, England

    @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

  • aarons1308
    Aaron (@aarons1308) reported from Bournemouth, England

    Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

  • frazerrailton
    frazer railton (@frazerrailton) reported from Bournemouth, England

    @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

  • BelvoirCchurch
    Jeremy Clarke (@BelvoirCchurch) reported from Bournemouth, England

    @virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?

  • keithward329
    keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia another scam today, 01623472871 close them down

  • Connor_HC18
    Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

  • ScotHayes_
    Scot Hayes (@ScotHayes_) reported from Bournemouth, England

    @virginmedia you are ******* shite! Can't wait to cancel!!

  • Greenerthegoat
    Luke Green (@Greenerthegoat) reported from Hamworthy, England

    @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

  • goddard95
    Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

  • 1972madmike32
    michael bass (@1972madmike32) reported from Poole, England

    @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

  • DeemersPaul
    Deemers (@DeemersPaul) reported from Poole, England

    @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

  • stevejbeck
    Steve Beck (@stevejbeck) reported from Bournemouth, England

    Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

  • IAMBiSH1
    Scott Bishop (@IAMBiSH1) reported from Poole, England

    @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

  • MikeWalker2012
    Mike Walker (@MikeWalker2012) reported from Poole, England

    Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

  • GordonFong
    5G.ordon FONG (🍸🦐🦀🥋) (@GordonFong) reported from Bournemouth, England

    @virginmedia It starts to show the two fields for username and password by never completes the page load.

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • QualiaAddict
    QualiaAddict (@QualiaAddict) reported

    @Stsantek @virginmedia Unfortunately you will find EE is just as bad.

  • SwitchSpeedster
    Memetendo 🦔 || So Long TGAMM (@SwitchSpeedster) reported

    @whisperwoIf @virginmedia Service outage?

  • bombdiggy__
    nico 🏁 (@bombdiggy__) reported

    @theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    @virginmedia you are telling me you are extremely busy on 25 minutes hold. Guess what? I am Busy Too but you are not paying me several pounds a month! Employ more staff...am going to Ombdsman about shambolic service

  • jaluch
    Christine💙 (@jaluch) reported

    @virginmedia Spent 1 hour last night with no resolve promised reply for today never came. telephoned again myself different rep resolved in 10 minutes engineer calling tomorrow. Some staff training required.

  • Nic_Nic88
    Nichola (@Nic_Nic88) reported

    @virginmedia been in chat with yourselves for nearly an hour to be disconnected and no resolution

  • ShovelTrigger
    ShovelTrigger (@ShovelTrigger) reported

    @whisperwoIf @virginmedia was screwing me over too, was trying to play Fortnite with my Scottish friend and I lagged when in game and then when we reached lobby? My damn PlayStation overheated because of the heatwave

  • whild13
    Chris Whild (@whild13) reported

    @virginmedia your service is absolutely terrible. Several messages, phone calls and still not resolved my issue

  • LostPigeonPost
    Flossie Smith (@LostPigeonPost) reported

    @virginmedia @Stsantek Virgin has thus customer’s contact details, but as always expects the customer to get in touch with them - which is ALWAYS a waste of hours and hours of the customer’s time. Virgin knows that and everyone else knows that.

  • Robertjameses
    Rob (@Robertjameses) reported

    @kwestfanclub @Stsantek @virginmedia No, the responsibility is with the customer to know what contract they are bound to, however unwanted it is