Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch, and Ringwood.

City	Problem Type	Report Time
Bournemouth	TV	12 hours ago
Poole	Internet	15 hours ago
Poole	TV	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Andy Paton (@hammers01202) reported 51 seconds ago from Bournemouth, England

  @virginmedia Residential customer for about 4years

• 
  Mike Walker (@MikeWalker2012) reported 1 minute ago from Poole, England

  Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠

• 
  Chris Lonergan (@LonerganChris) reported 5 minutes ago from Poole, England

  @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

• 
  Meg Ben (@MegzMakes_Music) reported 8 minutes ago from Bournemouth, England

  @virginmedia thieves. Overcharged me for a service I didn’t even ask for

• 
  Lauren Tompkins (@LaurenSTompkins) reported 9 minutes ago from Bournemouth, England

  @virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 11 minutes ago from Bournemouth, England

  @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

• 
  babyduck (@babyduck999) reported 21 minutes ago from Bournemouth, England

  @virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .

• 
  Scot Hayes (@ScotHayes_) reported 23 minutes ago from Bournemouth, England

  @virginmedia you are ******* shite! Can't wait to cancel!!

• 
  Carl Taylor (@CarlJTaylor23) reported 29 minutes ago from St. Leonards and St. Ives, England

  @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

• 
  Scot Hayes (@ScotHayes_) reported 31 minutes ago from Bournemouth, England

  @virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!

• 
  Carl Baldwin (@DarkchatCarl) reported 32 minutes ago from Poole, England

  @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

• 
  BmthGooner (@bmth_gooner) reported 33 minutes ago from Bournemouth, England

  @virginmedia is virgin media down in bh9 area ?

• 
  Michael Darracott (@chefmike56) reported 33 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  Lauren Tompkins (@LaurenSTompkins) reported 38 minutes ago from Bournemouth, England

  @virginmedia That link irrelevant as my issue does not come under any of those topics.

• 
  Laura (@ItzLauLau) reported 39 minutes ago from Hamworthy, England

  @bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!

• 
  Emma Page (@wordsbypage) reported 42 minutes ago from Bournemouth, England

  The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.

• 
  Tamzin L A Lee (@TamzLALee) reported 46 minutes ago from Poole, England

  @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

• 
  Emma Goddard (@goddard95) reported 47 minutes ago from Christchurch, England

  @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

• 
  Matt Lawrence 📣 (@mattjlawrence) reported 48 minutes ago from Poole, England

  @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

• 
  Matt Simpson (@_Matt_Simpson_) reported 58 minutes ago from Bournemouth, England

  @virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AnnieGE2 (@AnnieGE2) reported 4 minutes ago

  @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking

• 
  Santhosh🌏🕊️ (@SubraSanthosh) reported 10 minutes ago

  @virginmedia Rubbish. No phone or internet last 5 days. Your team at CSD don’t even care, and was told if I want to switch I can switch providers or wait till VM fixes the issue, and that’s exactly what I did. Worst network provider by far.

• 
  Goodison Marc (@jennoefc) reported 11 minutes ago

  @virginmedia You replaced my router now none of the WiFi pods will connect to the new one. Technician said need the newer type but your inline help says call us back in 24 hour. Embarrassing

• 
  * Vicky * (@vickypost29) reported 13 minutes ago

  @virginmedia Itv is still not working....

• 
  Luda 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Luda_6550) reported 13 minutes ago

  @virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help

• 
  Tyke on a bike (@MelvinJCain) reported 17 minutes ago

  @virginmedia Can you tell me what is wrong with your tv service? I have a broken image as though there’s a thunder storm. I have seen on internet that others are experiencing the same thing in the Leeds area.

• 
  Michael Wisbach (@iron_cereal) reported 21 minutes ago

  @virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!

• 
  Shorty (@ClassicSoulDJ) reported 22 minutes ago

  Instead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad

• 
  Anna Maliniak (@AnnaMaliniak) reported 23 minutes ago

  @BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.

• 
  Jane Common (@JaneCommon) reported 28 minutes ago

  @virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!