Virgin Media

Virgin Media Outage Report in Poole, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Poole come from postal codes BH12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poole, England 03/07/2026 15:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Wi-fi
United KingdomBournemouth Internet
United KingdomPoole Wi-fi
United KingdomBournemouth TV
United KingdomPoole Internet
United KingdomPoole Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • echodaz Darren Slade (@echodaz) reported from Poole, England

    And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.

  • gxyred Jared (@gxyred) reported from Bournemouth, England

    @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

  • bmth_gooner BmthGooner (@bmth_gooner) reported from Bournemouth, England

    @virginmedia is virgin media down in bh9 area ?

  • LonerganChris Chris Lonergan (@LonerganChris) reported from Poole, England

    @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

  • NikiNoox Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

  • domo13afcb steve dominey (@domo13afcb) reported from Poole, England

    @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

  • Adywakey Adrian (@Adywakey) reported from Poole, England

    @virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.

  • steve_fall Steve Fall (@steve_fall) reported from Poole, England

    @virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService

  • gxyred Jared (@gxyred) reported from Bournemouth, England

    @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

  • keithward329 keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia another scam today, 01623472871 close them down

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia That link irrelevant as my issue does not come under any of those topics.

  • DeemersPaul Deemers (@DeemersPaul) reported from Poole, England

    @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

  • mattjlawrence Matt Lawrence 📣 (@mattjlawrence) reported from Poole, England

    @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

  • JCT6 James Taylor (@JCT6) reported from Bournemouth, England

    @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

  • _Matt_Simpson_ Matt Simpson (@_Matt_Simpson_) reported from Bournemouth, England

    @virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?

  • TomWJDavis Tom Davis (@TomWJDavis) reported from Poole, England

    @alex_tomkins @virginmedia Yep, down for the past 30 mins or so.

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

  • emily_or_emilie Emily or Emilie (@emily_or_emilie) reported from Bournemouth, England

    @virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice

  • frazerrailton frazer railton (@frazerrailton) reported from Bournemouth, England

    @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

  • steve_fall Steve Fall (@steve_fall) reported from Poole, England

    @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EnrichMarketing Jo Rich (@EnrichMarketing) reported

    @virginmedia You're just putting your prices up and I can apparently cancel or accept it. Except trying to cancel I got no where. I was offered the price rise to be waived for 6 months. But that's not good enough when there's 12 months left!

  • gregstark00 Greg Stark (@gregstark00) reported

    @O2 Hey. I signed up for an O2 sim two weeks ago, and am an existing Virgin Media customer. Do I have to do something to activate my Volt benefits? They haven't been applied to either account

  • georgemessa George Messa (@georgemessa) reported

    @virginmedia It's just so unreliable, the speeds fluctuate so much that it makes it so frustrating to use. I've spoken with your customer service teams before and they always want to do a speed test, which doesn't reveal the nature of the problem

  • gnomoeoffice Jc (@gnomoeoffice) reported

    @virginmedia Hi, we are at our wits end trying to get help from Virginmedia for 86 yr old father in law. He has dementia, no idea of passwords no email. My husband has registered power of attorney with Virgin but trying to get help to change the account is impossible, it just rings no answer.

  • ghosthermione A. 🏳️‍🌈 🌻 (@ghosthermione) reported

    not virgin media insisting I need to call them and not use the webchat - only for the person i finally get to on the phone to just hang up on me when i explain my query :(

  • BobbyReynolds89 Rendog (@BobbyReynolds89) reported

    @virginmedia Wait 48 hours but it’s a hardware issue not software.

  • waynecowley1980 Wayne cowley (@waynecowley1980) reported

    @virginmedia is the Internet down in the st6 area of stoke on trent ?,mine has been off since this morning

  • slrtheauthoress Sarah Louise Robinson (@slrtheauthoress) reported

    @virginmedia Nope. Your engineers keep telling us they are coming out to do works — like today — we call to confirm, they confirm it’s happening and then it gets cancelled with no warning. Todays installation has now been pushed to 8th feb with no resolution.

  • King0fChickens Robert Egan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@King0fChickens) reported

    @dark1x Virgin Media seems like the only viable option in the UK. 500 mbit down & 30mbit up is the best i can get. Wish there was more companies with competing speeds/prices

  • OGDarren107 Darren (@OGDarren107) reported

    @virginmedia I set up a hub 5 and the white light has not stopped flashing for over an hour now. No internet yet how do I fix this