Virgin Media outages and service status in Poole, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Poole, including 1 direct report.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- The most recent signal from this area was received May 16, 7:27 PM GMT+1.
- TV (38%)
- E-mail (25%)
- Internet (19%)
- Wi-fi (13%)
- Phone (6%)
The latest reports from users having issues in Poole come from postal codes BH12 , BH14 and BH15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 20 hours ago |
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Internet | 1 day ago |
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2 days ago | |
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TV | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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michael bass (@1972madmike32) reported from Poole, England@virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .
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locharlotte (@CharlotteLois) reported from Poole, England@virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me
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Michael Darracott (@chefmike56) reported from Bournemouth, England@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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Andrew Dear 💙 (@spongedaddy67) reported from Burton, England@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
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Emma Goddard (@goddard95) reported from Christchurch, England@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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Philly B (@Philip_AnthonyB) reported from Poole, England@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Care Bear (@active_doug) reported from Poole, England@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Aaron (@aarons1308) reported from Bournemouth, EnglandAnyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
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Mike Walker (@MikeWalker2012) reported from Poole, EnglandAbsolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Jared (@gxyred) reported from Bournemouth, England@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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Lisa Taylor (@mrslisataylor) reported from Bournemouth, England@virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.
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Mrs A and Princess Marlow 🐶 (@RLA1971) reported from Poole, England@virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Tamzin L A Lee (@TamzLALee) reported from Poole, England@virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours
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Adrian (@Adywakey) reported from Poole, England@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, EnglandAnother day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported@virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?
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Shaun Riley (@shaunriley1954) reported@virginmedia @Da8blue It took long enough to fix
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ja (@JaimeA330) reported@virginmedia It’s really not acceptable I’m actually ready to throw all your equipment away and cancel everything Absolutely disgusting service , third day without tv Disgusting
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Natalie Whittle ⭐⭐ (@nataliewhittle6) reported@virginmedia Itv1 still not working any ideas when it will be up and running again
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Paul McKigen (@paulmc_96) reported@status_is_down virgin media back down....again
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Debi Williamson (@Debi0709) reported@virginmedia Getting fed up now had issues with our box this morning
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Bear Holland (@follow_the_bear) reported@virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.
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Stephen Hampson (@StephenHampson) reported@virginmedia so channels are down and can't even go on the status on your website as that's down. When you will start compensation for your unreliable service or do I need to send another complaint through? Only way you'll take notice
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Shaun Wren (@Shaun_Wren) reportedI’ve had zero TV signal since before lunchtime @virginmedia and was wondering if you’re going to actually sort it out and as a gesture of good faith knock money off this months bill
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mec337 (@mec337) reported@virginmedia I can tell you the problem is with the head end. No great surprise there