Virgin Media

Virgin Media Outage Report in Poole, England

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The latest reports from users having issues in Poole come from postal codes BH12 and BH14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poole, England 01/18/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomPoole TV
United KingdomPoole Internet
United KingdomBournemouth Wi-fi
United KingdomBournemouth Internet
United KingdomPoole Internet

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • ithastheanswer Stuart Jones (@ithastheanswer) reported from Bournemouth, England

    @virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today

  • Greenerthegoat Luke Green (@Greenerthegoat) reported from Hamworthy, England

    @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

  • NikiNoox Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

  • chefmike56 Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

  • MegzMakes_Music Meg Ben (@MegzMakes_Music) reported from Bournemouth, England

    @virginmedia thieves. Overcharged me for a service I didn’t even ask for

  • mghowes Matthew Howes (@mghowes) reported from Bournemouth, England

    @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

  • no1toerag Louise Busfield (@no1toerag) reported from Bournemouth, England

    How do I cancel @virginmedia if no one answers the phone or messages

  • chefmike56 Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

  • elayne100360 Elayne (@elayne100360) reported from Bournemouth, England

    @mmould_pooleNHS @virginmedia Hear hear, my ombudsman complaint is still ongoing, they do not tell the truth about what they have done & customer service non existent.

  • mizzmjm7 Mandy Payne (@mizzmjm7) reported from Bournemouth, England

    @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

  • BambiAmy78 It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England

    @deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.

  • Gavin_Lifestyle Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, England

    @frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!

  • babyduck999 babyduck (@babyduck999) reported from Bournemouth, England

    @virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

  • Philip_AnthonyB Philly B (@Philip_AnthonyB) reported from Poole, England

    @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

  • jasonjames056 jason james (@jasonjames056) reported from Poole, England

    @virginmedia stellar job as always.....not, internet up n down like ****** draws on demand not working and no way of finding out wtf is going on, due to I international call centre!!!!!

  • ithastheanswer Stuart Jones (@ithastheanswer) reported from Bournemouth, England

    @virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection

  • mizzmjm7 Mandy Payne (@mizzmjm7) reported from Bournemouth, England

    @virginmedia why is the WiFi down in Bournemouth?

  • mrslisataylor Lisa Taylor (@mrslisataylor) reported from Bournemouth, England

    @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

  • oncefallenangel Emma Louise (@oncefallenangel) reported from Bournemouth, England

    Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joelixton Jonathan🏁🇧🇷 (@joelixton) reported

    Virgin media down. Is there literally not one internet provided that’s stable?

  • jsin1988 jsin (@jsin1988) reported

    @virginmedia is down once again. No mobile Internet, and the WiFi isn't the best. Having to remind myself I've got 3 more payments and then I can finally find a provider who, you know, provides!

  • JinzuEU Sam (@JinzuEU) reported

    Your dogshite internet service goes down daily, please sort it out before I cancel my contract and find someone who can provide a service that works. Yours is about as reliable as year 2000 dial up 🙃 @virginmedia

  • kishytu kisha | env兔ber (@kishytu) reported

    legit half of my follower uk vtubers on my following list went offline the same time i did lmfao virgin media said **** us all tonight

  • Mcnaaair_ Mark (@Mcnaaair_) reported

    @virginmedia I have no connection or wifi in my area, says online there are no faults, can u help us out pls

  • ArcadiaFps Arcadia 👾| ; | JUJU (@ArcadiaFps) reported

    Honestly @virginmedia fibre might possibly be the worst internet I have ever experienced. Constant outages, never performs well, and customer service team refuse to acknowledge the issues we have

  • Aphilli61928603 A.phillips (@Aphilli61928603) reported

    @virginmedia virgin fibre always down in the barnsley area, its never working, spends more time down than up and to top it off neighbour is getting higher speeds and for less than HALF of what we pay 6 months difference in contract ... can't wait till contracts are up

  • mancboy1 Chris • ✞🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇲✞ (@mancboy1) reported

    Twitter and Telegram seemed to be down in the UK on Virgin Media a few mins ago..

  • mrahhbisto who me? (@mrahhbisto) reported

    @PelcPete @Jowster89 @virginmedia It works if you use a vpn. But yeah this sucks

  • jay_dee404 Jade 🌌 (@jay_dee404) reported

    @catgirldrm Omg 😭 virgin media is so bad. I don’t think I go a week without having some kind of WiFi issue 🤔