Virgin Media outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.

City	Problem Type	Report Time
Bournemouth	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Jamie Will (@YoungJambo) reported 7 minutes ago from Poole, England

  @virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.

• 
  Mike Walker (@MikeWalker2012) reported 8 minutes ago from Poole, England

  Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!

• 
  lizhearn_ (@lizhearn4) reported 10 minutes ago from Bournemouth, England

  @virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?

• 
  *monica jeffress (@monicajtwin) reported 13 minutes ago from Bournemouth, England

  @virginmedia And most expensive,horrid company

• 
  Tariq (@wheresTARIQ) reported 16 minutes ago from Ashley Cross, England

  Virgin media still down. Thought it be fixed by the time I’m home @virginmedia

• 
  Trisha Lewis (@TrishaLewisTalk) reported 17 minutes ago from Bournemouth, England

  @virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?

• 
  Luke Green (@Greenerthegoat) reported 25 minutes ago from Hamworthy, England

  @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

• 
  Nick Smith (@afcbbeachboy) reported 29 minutes ago from Poole, England

  @paulwarsash @virginmedia These large companies treat customers like crap .

• 
  Tom Davis (@TomWJDavis) reported 31 minutes ago from Poole, England

  @alex_tomkins @virginmedia Yep, down for the past 30 mins or so.

• 
  Scot Hayes (@ScotHayes_) reported 32 minutes ago from Bournemouth, England

  @virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!

• 
  Mark Bates (@officer_cartman) reported 41 minutes ago from Bournemouth, England

  @virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come

• 
  Laura (@ItzLauLau) reported 42 minutes ago from Hamworthy, England

  @bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!

• 
  Lesley Westmoreland (@ljw1414) reported 44 minutes ago from Bournemouth, England

  @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

• 
  Craig Keith (@Keifski) reported 47 minutes ago from Ringwood, England

  @Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!

• 
  bluemoonpete (@bluemoonpete) reported 52 minutes ago from Bournemouth, England

  @virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP

• 
  Tamzin L A Lee (@TamzLALee) reported 53 minutes ago from Poole, England

  @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

• 
  Lisa Taylor (@mrslisataylor) reported 54 minutes ago from Bournemouth, England

  @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

• 
  ASJ 🇺🇦 (@asinge69) reported 54 minutes ago from Bournemouth, England

  Virgin Media support. A Black hole.

• 
  keith nigel ward (@keithward329) reported 56 minutes ago from Bournemouth, England

  @virginmedia another scam today, 01623472871 close them down

• 
  frazer railton (@frazerrailton) reported 60 minutes ago from Bournemouth, England

  @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gloucester Glass (@gloucesterglass) reported 4 minutes ago

  @virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.

• 
  Lorenzo Rodia (@lrodia) reported 5 minutes ago

  @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

• 
  Paul foster (@Paulfoster_64) reported 6 minutes ago

  @virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!

• 
  AngMacca (@AngMacca) reported 7 minutes ago

  @virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?

• 
  ROBOT (@ROBOTkombucha) reported 9 minutes ago

  @virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 9 minutes ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.

• 
  TWheezy (@TheRealTwheezy) reported 10 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

• 
  vikas tripurneni💙 (@drvikaz) reported 12 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  Kate (@oftenFrazzled) reported 13 minutes ago

  @O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 18 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?