Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
TV | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Poole |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Emily or Emilie
(@emily_or_emilie) reported
from
Bournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Adrian
(@Adywakey) reported
from
Poole, England
@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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BmthGooner
(@bmth_gooner) reported
from
Bournemouth, England
@virginmedia is virgin media down in bh9 area ?
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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Deemers
(@DeemersPaul) reported
from
Poole, England
@virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out
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Matt Lawrence 📣
(@mattjlawrence) reported
from
Poole, England
@NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia That link irrelevant as my issue does not come under any of those topics.
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Tom Davis
(@TomWJDavis) reported
from
Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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Darren Slade
(@echodaz) reported
from
Poole, England
And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
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steve dominey
(@domo13afcb) reported
from
Poole, England
@virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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َ
(@Bmokavena) reported
@virginmedia i usually get 300mpbs on my wifi speed and im only getting 20 today r ur services running slow or something?
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Dr. NNeka, PhD
(@nnexs1) reported
@virginmedia 3 attempts for installation Engineer did not follow instructions Cancelled account during the process CS advisor used inflammatory language on phone then hung up Promised a credit on my bill as compensation No follow up from Virgin No resolution
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Prispective
(@pri_spective) reported
@virginmedia were supposed to come and install broadband tomorrow, and they have only let me know tonight, that they must cancel and I will have to wait a whole month before they can come again. The chap on the phone told me I can call @SkyUK and extend my broadband with them...
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Steven Foster
(@StevenFrostie) reported
@VirginMediaIE @EamonnCurran Same issue here, also when i do the virgin media test it says everything is fine when nothing is working
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Rainbow
(@RainbowBee7) reported
@virginmedia Is there a problem with mobile network service in Northamptonshire? Struggling to connect to the internet when away from home.
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Mickela Sonola is editing
(@MickInterrupted) reported
@virginmedia called them several times about not receiving a service that I'm being charged for and everytime I speak to them, they apologise, offer me a refund and to resolve and then nothing happens. It's been a year, what's my next step? #virginmedia #consumerrights
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SNR
(@Stever100477) reported
@virginmedia had the worst experience EVER with customer service. This is beyond a joke
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Oh look bread
(@BreadLoafGuy) reported
@virginmedia Down again. Flashing green light indicating no service. According to customer service, it's our fault despite our internet going down three times a month. This is getting ridiculous. Are a bunch of monkeys running the network!?
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jonn
(@eratricity) reported
@virginmedia my internet has been poor ever since christmas
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Richard Little 🇺🇦
(@MightyClee) reported
@virginmedia disappointed with help to recover my email address when I telephoned for support. Cannot still change details on your website.