Virgin Media Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH12, BH14 and BH15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Total Blackout | |
| Poole |
Internet | |
| Bournemouth |
TV | |
| Poole |
TV | |
| Poole |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Care Bear
(@active_doug) reported
from
Poole, England
Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
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Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
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Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Unable to login on all devices
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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Alan Ganter
(@alan67sb126) reported
from
Bournemouth, England
@virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose
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Andy Paton
(@hammers01202) reported
from
Bournemouth, England
@virginmedia Residential customer for about 4years
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.
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Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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locharlotte
(@CharlotteLois) reported
from
Poole, England
@virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helder
(@Helder1994_LDN) reported
its been over 24h with no resolution to the service issue if i book a train from london to glasgow and it is 30mins late i get a full refund tell me why i should pay my bill … get an engineer to my house now @virginmedia
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Jaylouisw
(@jaylouisw) reported
@virginmedia whats up with cable broadband in DA1? Ive had issues since my install day and now, not even the service status page on your site is available through my phone (different vendor thank god)....
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Brian Furey
(@Fuzzman1) reported
@GAA_BEO Dia dhuit I missed the Tyrone v Cork yesterday so I just went to watch it now on your player on my Virgin Media. However I can only find the Meath v Sligo game. At the end of that game it starts the coverage of the Tyrone game but it then cuts short. Can someone fix this
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Aaron Gallagher
(@AaronGa61291255) reported
Ooh, I have an idea @virginmedia when your broadband goes down how about we get to use your mobile wifi (astoundingly I am a customer of yours) as a wifi hotspot with unlimited usage at no extra cost. That sounds fair and reasonable right??
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Matthew Pound
(@Poundy09) reported
@virginmedia Have put up with VM for over 2yrs now still with no resolution for the technical issues o have had with multiple engineer call outs all of which came to no resolution. I think 7 engineer visits is enough tbh.
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Chronix
(@Chronix_) reported
@ScytaGG @virginmedia I have problems with my router, could you please look in to it?
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Thatch 🏴🇬🇧❤💥💦🍆🍆💣🐍
(@WorldThatchplay) reported
@AnnieIrish68 @virginmedia Couldn't agree with you more, THE worst company to deal with bar none.
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Mike Burton
(@mikeburtie) reported
@virginmedia @Joker - LibertyGlobal now own 50% of VM, not Richard Branson, and try working with the folks there, I know it can be frustrating if you don’t think you getting the service you’re paying for, but name calling rarely gets you anywhere 🤔
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JD
(@jackoherts) reported
@Virgin it seems that anything to do with virgin media is **** - broadband is awful. Told them a dozen times the local box is is open to the elements - waste of time. Repeat - broadband is useless - ever get it fixxed on their website.
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Gary H⚒
(@gary_thecat) reported
@WHUFCBilly @virginmedia Their cable broadband is fine, but their WiFi routers are shite. Get yourself a mesh network off Amazon, you’ll be amazed at the improvements.