Virgin Media outages and service status in Poole, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- The most recent signal from this area was received May 24, 3:33 PM GMT+1.
- TV (50%)
- E-mail (19%)
- Internet (13%)
- Wi-fi (13%)
- Phone (6%)
The latest reports from users having issues in Poole come from postal codes BH12 , BH14 and BH15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 1 day ago |
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TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Matthew Howes (@mghowes) reported from Bournemouth, England@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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Philly B (@Philip_AnthonyB) reported from Poole, England@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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BmthGooner (@bmth_gooner) reported from Bournemouth, England@virginmedia is virgin media down in bh9 area ?
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Andrew Dear 💙 (@spongedaddy67) reported from Burton, England@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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Emma Goddard (@goddard95) reported from Christchurch, England@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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Meg Ben (@MegzMakes_Music) reported from Bournemouth, England@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England@virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.
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lizhearn_ (@lizhearn4) reported from Bournemouth, England@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, EnglandAny idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Matt Lawrence 📣 (@mattjlawrence) reported from Poole, England@NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have
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Laura (@ItzLauLau) reported from Hamworthy, England@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
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locharlotte (@CharlotteLois) reported from Poole, England@virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
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Adrian (@Adywakey) reported from Poole, England@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England@virginmedia 2 hours and counting to try and cancel my contracts with you. What terrible service!
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Steve Fall (@steve_fall) reported from Poole, England@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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That Steve Beck (@stevejbeck) reported from Bournemouth, England@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me
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Steve Beck (@stevejbeck) reported from Bournemouth, EnglandOh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@RosyPosy_kitteh @IamCarrieagain @virginmedia They were very rude to me this afternoon. Both on chat then phone. Ill be cancelling my services next week once I have the opportunity to ring up. They treat older (I'm 72) people with disrespect.
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Charlotte Riggio (@MsLiberty1776US) reported@virginmedia you sent me a reply saying you can help. How can you help
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iBraderz (@iBraderz) reported@virginmedia Sort your service out now! Internet has been intermittent since the start of may with the fix date being delayed 4 different times. In the last like hour there have been around 5 outages with disconnects lasting several minutes. This is completely unacceptable.
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Basquildol 💙 (@basquildol) reported@virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks
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Moto Moto (@woke_leftie) reportedDear @Ofcom i want to make a complaint about @virginmedia , their sales team are devious and not very truthful
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Ben Grant (@MrBenGrant) reported£70 a month for broadband, but support shuts at 6pm on a Saturday. Virgin’s reliability is truly awful @virginmedia
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Ferdi Rezvan (@ferdi_rezvan) reported@virginmedia For the last 72 hours the internet goes down around 930 and comes back up in the evening. What is going on? I have sent a DM and not getting a response
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Jonathan Tyler (@jonotyler80) reported@virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26
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Gregor McAbery (@GregorMcAbery) reported@rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.
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Neale B (@Neale1100) reported@virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours