Virgin Media outages and service status in Poole, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Poole, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 3, 9:24 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Poole come from postal codes BH12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Internet | 13 hours ago |
|
Poole
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Alan Ganter (@alan67sb126) reported from Bournemouth, England@virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.
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TaiDragon (@TaiDragon) reported from Poole, England@JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia why is the WiFi down in Bournemouth?
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Lisa Channell (@channell_lisa) reported from Bournemouth, England@Rebeccaswain10 @virginmedia Is it really that bad? X
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Marty Caine - #Cromwellians (@Marty_Caine) reported from Poole, England2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!
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Matt Simpson (@_Matt_Simpson_) reported from Bournemouth, England@virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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Care Bear (@active_doug) reported from Poole, England@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Andy Paton (@hammers01202) reported from Bournemouth, England@virginmedia Residential customer for about 4years
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Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England@virginmedia - twice I have been cut off when calling you this morning. Third time referred to complete a form on your website. Form doesn’t exist and wants me to hold for 45 mins for Live Chat! Not a great service!
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Lesley Westmoreland (@ljw1414) reported from Bournemouth, England@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
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Jamie Will (@YoungJambo) reported from Poole, England@virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.
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Emma Goddard (@goddard95) reported from Christchurch, England@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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keith nigel ward (@keithward329) reported from Bournemouth, England@virginmedia another scam today, 01623472871 close them down
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, EnglandAny idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Elayne (she/her) (@elayne100360) reported from Bournemouth, England@virginmedia another outage in BH6
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Deemers (@DeemersPaul) reported from Poole, England@virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Andrew Dear 💙 (@spongedaddy67) reported from Burton, England@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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Emma Louise (@oncefallenangel) reported from Bournemouth, EnglandOur virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DEAN SUPPORT (@Dean_Xyber1) reported@lukewarm14 @O2 @virginmedia I can help send me a DM
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Scouse House Bouncy Music (@ScouseBouncy) reported@virginmedia That authentication issue is between the VM servers and Sky servers.
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Ali Larkin (@alilarkin) reported@virginmedia Hi, we've had a broadband/TV outage most of today & we're told it would be repaired by 22.00 tonight. Now the latest update says it will be 15.45 tomorrow 29th. I work online from home so awkward is an understatement. How is this taking so long? F012401961.
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SPAHCRAB (@spahcrab) reported@virginmedia I'm already planning on cancelling my service. This must be a speed run record as I haven't even plugged in the router, nor received the damn thing.
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Abedul Hussain 💙 (@sirabbey) reported@virginmedia how long is this broadband outage in sm1? It’s been ongoing for the whole day
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rhi (@travichughes) reported@j_ball13 @virginmedia our files or something so we couldn’t even join back on that network
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Scottt Kirkwoodd (@2gurlys1kupp) reported@jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast
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Scouse House Bouncy Music (@ScouseBouncy) reported@virginmedia Not my account so I can speak you about it. What happens though is, you start a stream and then it corrupts, goes to a black screen and goes to a “Error code: COMPO” then closes. This is not network related, it’s not a box issue. It is an issue with authentication
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Ricoderlig (@RicoWeston07) reported@virginmedia I signed up to a new broadband service and the hib was due to be sent yesterday but I cant call to speak to anyone or log into a virgin account as I dont have an account number yet. Can you help?
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Louie Ells (@louie_elliott22) reported@tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East