Virgin Media Outage Report in Poole, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Ringwood and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Phone | |
| Bournemouth |
Total Blackout | |
| Bournemouth |
Total Blackout | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Lee Winter™
(@MrLeesRamblings) reported
from
Bournemouth, England
I've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you
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ASJ 🇺🇦
(@asinge69) reported
from
Bournemouth, England
Virgin Media support. A Black hole.
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The Waving Turtle
(@TheWavingTurtle) reported
from
Bournemouth, England
. @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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Aaron
(@aarons1308) reported
from
Bournemouth, England
Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
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Mrs A and Princess Marlow 🐶
(@RLA1971) reported
from
Poole, England
@virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you
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Scot Hayes
(@ScotHayes_) reported
from
Bournemouth, England
@virginmedia you are ******* shite! Can't wait to cancel!!
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
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Scot Hayes
(@ScotHayes_) reported
from
Bournemouth, England
@virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!
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Rosa Collins
(@EarlyyearsRosa) reported
from
Bournemouth, England
@RuralMHMatters @virginmedia had a mobile dongle for the internet, perhaps they can help??
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me
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Lesley Westmoreland
(@ljw1414) reported
from
Bournemouth, England
@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
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That Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
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Nick Smith
(@afcbbeachboy) reported
from
Poole, England
@paulwarsash @virginmedia These large companies treat customers like crap .
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
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Trisha Lewis
(@TrishaLewisTalk) reported
from
Bournemouth, England
@virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjana
(@strwbrry_fields) reported
@virginmedia I’ve tried this. I get past security questions (twice now) and then never hear anything back once I’m in queue
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Dan Parker
(@danparker87) reported
@virginmedia Automated service didn’t help....it says my broadband is fine....it’s not it’s intermittent......just have to wait now till I get to speak to an advisor, which I know they will say.......everything looks fine our end (like it did last time) until you sent an engineer (1/2)
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mkingdon
(@mkingdon) reported
@virginmedia The issue has not improved.
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X
(@X49841880) reported
@virginmedia Read all my tweets before giving me crappy lip service please
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Vicky Bytheway
(@vlbtw) reported
@virginmedia are you deliberately causing me stress by not even trying to rectify my issues? Numerous calls (and hold times) and a 5 hour text chat and this morning back at square one. I'm a new customer from October and have had issues (that I've reported) from the outset.
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RICHARD MILLS
(@rmills599) reported
@virginmedia Very poor internet. Constantly down. Worst customer service of any company in the UK, and there are some poor ones. So they are putting prices up, yet again....
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Chris Parsons
(@chrisnparsons) reported
@virginmedia Could you let me know how long "ASAP" is, as I have not received the letter. Given some have been refunded without going through @Ofcom I don't understand why I'm being made to waste so much of my time to get a refund for a service that @virginmedia sold me but failed to supply
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Chris Parsons
(@chrisnparsons) reported
@virginmedia There were queues hours long on the night with your call centres and I complained via Twitter to Virgin Media on the night. My Saturday night was already going badly due to your bad service, strangely I didn't also want to spend it waiting on the phone to a call centre.
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Tyy
(@thaildnxD) reported
@virginmedia fix your internet ffs its been down for 3 days cutting out
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LimitedFragzVR
(@LimitedFragzVR) reported
@danparker87 @virginmedia my internet with virgin has been playing up alot last week or so i was going to ring them today because its pissing me off tbh i pay monthly dont miss payments and still having issues i restarted my internet