Virgin Media Outage Report in Poole, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Password has been reset by Virgin media. Still can not get to a login page
-
Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
-
Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
-
Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
-
locharlotte
(@CharlotteLois) reported
from
Poole, England
@virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!
-
Care Bear
(@active_doug) reported
from
Poole, England
Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
-
5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
-
Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
-
Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.
-
5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
-
Tony Dukes
(@TonyDukes1) reported
from
Poole, England
@virginmedia Down time again service just getting worse and worse
-
Alan Ganter
(@alan67sb126) reported
from
Bournemouth, England
@virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.
-
The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
-
The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
-
Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
-
Laura
(@ItzLauLau) reported
from
Hamworthy, England
@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
-
Andy Paton
(@hammers01202) reported
from
Bournemouth, England
@virginmedia Residential customer for about 4years
-
Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
-
Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
-
Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Unable to login on all devices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Aech 🎮
(@AndyAech) reported
Just a quick one to say @virginmedia are ****. That is all.
-
Neelam Patel
(@neelampatel80) reported
@virginmedia I have tried but no one seems to help as I do not have an account
-
Dave Payne (Payneardo) 😇
(@payneardo) reported
@virginmedia hi, got an issue with no sound on one of my boxes on all ITV channels & some channel 4 channels? Seems to work on all other channels. 🤔 Any ideas please ?
-
UndyingCarcass
(@Scottydee1986) reported
@virginmedia I was supposed to get a delivery yesterday and Yodel have marked it as delivered but I haven't received anything. @yodel are terrible, they don't have call centres...been told I get a call back three times and still waiting...
-
Miss Hill
(@MissHill_1) reported
@virginmedia It’s completely not working 😞
-
Elaine Hurley
(@ElaineHurley17) reported
@vmbusiness how are small businesses supposed to work if their internet systems are down and you can’t fix it for five days? I’ve sent a direct message asking for help.
-
Mrs Smith
(@SmithysMaud) reported
@virginmedia It was offered by the tech and then confirmed by customer service on Monday. They just won’t tell me when it’s going to be done.
-
Gareth Royall
(@girthmoon) reported
@virginmedia It's back again now, but these dropouts are becoming increasingly frequent, and last month I had no service for three days.
-
#GraphicsJackson™
(@GraphicsJackson) reported
@virginmedia It has been installed on my phone already so I’m baffled as to why it’s not working
-
owen guud
(@owenbguud) reported
@virginmedia @jayrayner1 (It’s exactly the service you’re instructed to deliver, actually. I’d know. Mate sat through one of the CA training sessions. You’re told to drag things out and make it difficult to complain. Literally told it)