Virgin Media Outage Report in Poole, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
TV | |
| Poole |
TV | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
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Steve Fall
(@steve_fall) reported
from
Poole, England
@ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough
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Gordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Kate
(@KathrynW1986) reported
from
Bournemouth, England
@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Gary Willingham
(@gary_willingham) reported
from
Poole, England
@Marzed7 @virginmedia BH14 is down to 🤬
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
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stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment
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Chris Welch 🇪🇺🏴🚹♿👍🤓
(@Qoo_Kumba) reported
from
Poole, England
I know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!
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Steve Fall
(@steve_fall) reported
from
Poole, England
@MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.
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Andy Orritt
(@calhoon) reported
from
Bournemouth, England
@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
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Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
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Liss 🏳️🌈🐿️
(@alice_hancock1) reported
from
Bournemouth, England
Virgin media is so broken today even the service status page gives me an error
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Rooke
(@jamesrooke) reported
Another cancelled appointment from @WeAreOpenreach and @bt_uk today. 8 weeks after placing order for BT full fibre, still nothing. @virginmedia not looking so bad now
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Cherrie & Beans The Pug 👅
(@CherrieT793) reported
@virginmedia There is an outage in our area as I've just said. Thanks
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Rikky Tang!
(@rikky_tang) reported
@C4Sport Can you tell me why the picture quality of the race on Channel 4 last night was so poor? It looked like a 720p live stream on my TV & Virgin Media box, very disappointing. After I watched it I checked the Sky highlights and was shocked to see that the image was much clearer.
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Shaina Khan
(@ShainaK90769468) reported
@virginmedia Do you think you can reply this century to my phone calls, whatsApp and complaint ?
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Jill Hymers
(@jillhymers) reported
@virginmedia broadband down AGAIN in SW17 and no ETA for a fix…any ideas?
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Seán
(@sk_88_) reported
@virginmedia any chance someone can answer a phone and not hang up after waiting 1 hour on hold?
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Jill Hymers
(@jillhymers) reported
@virginmedia Afraid not, only an acknowledgment there’s an issue. No time given.
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Ian Rex-Hawkes
(@IanHawkes82) reported
@virginmedia And where do I go to file a complaint and cancel my contract?
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Kim Louise
(@Kimothy_roll) reported
@virginmedia let's try this another way. Does this your customer relations team actually exist? 10 hours waiting over 3 days each time starting the process again as you close and reopen and no response on the phone?? I literally switched a week ago & regret it already. #Dodgysale
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Jaime Crawford 🇺🇦
(@jaimescrawford) reported
Well @virginmedia I can tell you that after 2 days trying (4 bots and 3 people) of using the automated chat and whatsapp and now getting on for 30 mins I am yet to even get close to getting help, Should I be moving to @VodafoneUK who can now also offer fibre in my area?