Virgin Media Outage Report in Poole, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
TV | |
| Bournemouth |
Internet | |
| Poole |
Phone | |
| Poole |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Steve Fall
(@steve_fall) reported
from
Poole, England
@MissusMalarkey @virginmedia Mine does get that bad. Just a well timed pic.
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Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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tom jeffries🤘 #BlackHeartsClub
(@tom220love) reported
from
Hamworthy, England
Having to sit downstairs again because @virginmedia internet is so ******* bad nothing will connect in my bedroom LOVE IT
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Lee Stacey (Pilchard)
(@LStacey) reported
from
Bournemouth, England
Outage here in Dorset too, @virginmedia. #virginmedia
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Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia there have been problems all week with your broadband & TV services. Please sort it out ASAP
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Chris Welch 🇪🇺🏴🚹♿👍🤓
(@Qoo_Kumba) reported
from
Poole, England
I know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia I am currently a virgin TV only customer thinking about getting your broadband but notice your current sale is not for existing customers. I’m already paying more just for TV than what you offer for BB&TV.
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
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stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment
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Steve Fall
(@steve_fall) reported
from
Poole, England
@ITV is it my @virginmedia signal (SD and HD) or are you having issues with the feed from Twickenham #ENGvIRE #6Nations no other channels affected.
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Kate
(@KathrynW1986) reported
from
Bournemouth, England
@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
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Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!
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Gary Willingham
(@gary_willingham) reported
from
Poole, England
@Marzed7 @virginmedia BH14 is down to 🤬
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@virginmedia Only their name, as soon as “you” asked for such in depth info they took a 2nd look as they knew you wouldn’t ask that - when they told me I also reported to Twitter hoping the more reports the faster it’ll go down but I suspect complaint from you will be the most influential
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@CP4573t5i543) reported
@virginmedia @Fifakill_ What you have outages every night at midnight? You'd think you'd notice that yourself and fix it?
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MG
(@Gheevvala) reported
@virginmedia You’ve already got my correct contact details as I receive emails from you….how is a sorry going to help me connect to@my work servers?
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Jo
(@Jo76657878Jo) reported
@Virginmedia i have tried to contact you but none of the robots can help me!
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SOUK
(@techsmything) reported
@virginmedia @NetflixUK Switch to COMMUNITY FIBRE for a 900+ GB fiber broadband service to your homes for like £29 with 1 year contract. Virgin sucks!
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Maureen Kelly
(@Maudie64x) reported
@virginmedia hi. Have been trying to contact you for days re moving home Please help
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Chris 🇺🇦
(@kitto_13) reported
@virginmedia still without a remote after logging two complaints and being told twice it will be posted...how do I talk to someone who will actually resolve the issue??
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✿ becca ✿
(@beccacingram) reported
@virginmedia Can you please confirm my address has been changed properly? Can you also confirm this person hasn't had my address added to their account? I've sent a complaint to the ICO as well, as you guys have been unable to fix the problem.
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Earth Extremities
(@Earth_Extreme) reported
@virginmedia The service status update says: There's a broadband issue. We hope to fix this by 22 February at 15:00. 15:00 hrs turnaround is ridiculous to be honest as so many are working from home and are unable to do their work.
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Richard
(@HardlyBespoke) reported
@virginmedia your customer service is truly disgusting. What an absolute abomination. Constantly lied to! Constantly changing things without letting me know anything, but lying just enough so I don’t cancel my installation and go elsewhere.
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Ellie Carter
(@elcartz) reported
@virginmedia hi, it’s not letting me login to get #o2priority why is this please?