Virgin Media Outage Report in Hamworthy, Poole, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamworthy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamworthy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Hamworthy, Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
TV | |
| Poole |
Internet | |
| Bournemouth |
Total Blackout | |
| Poole |
TV | |
| Bournemouth |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Hamworthy, England
Latest outage, problems and issue reports in Hamworthy and nearby locations:
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Elayne
(@elayne100360) reported
from
Bournemouth, England
Just want to apologise for current Virgin rants to work colleagues but we have been totally mislead & now can't get anyone to fix it. Wrong info given by staff on phones, cut off contantly @virginmedia @richardbranson
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Media, but primarily accounts and billing, now been 2 days and not a word since you promised me contact. You did this here via Twitter. I have made official complaint.
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia We can never get through or get cut off continually hence visit to shop in desperation. We both work during day. Also phone agents have no clue what to do about it or give wrong info or transfer then line goes dead. It is complete nightmare.
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James Huckle
(@Hucklehoff) reported
from
Bournemouth, England
@virginmedia Yes and says no issues. All the sudden around 11.30 internet went dead and the traffic light was flashing green on the super hub 2 router
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Elayne
(@elayne100360) reported
from
Bournemouth, England
🤞I think we may have actually made headway this morn with @virginmedia issue. But it's been 2 weeks of constant complaining. It shouldn't be this hard & shouldn't haven't arisen in first place. Wasted time on this approx 18 hrs of our time 😟 #CustomerService #exhausted
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Ecto 🇬🇧
(@Ecto_Husky) reported
from
Bournemouth, England
@virginmedia Not surprisingly it's still down, I've registered this via the 'my virgin' portal and also filed a complaint
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia @richardbranson after 2 wks still unable to reach accs & billing re overcharging. Still left on hold everytime over 30mins. Been 7 days since official complaint & no contact from anyone either. Unacceptable so cancelling DD. #fedup #poorcustomerservice #disappointed
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
@virginmedia No and there never seems to be anything on the service status either. Always says its fine I also have the connect app which is when it states its turned off when it's clearly on.
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
@virginmedia Already said I had downloaded it. When I try and look when it has issues it says it is offline and it is next to the TV and not behind it or anything else.
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Yes, won't respond here any more as you can't help either. At a loss
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Ecto 🇬🇧
(@Ecto_Husky) reported
from
Bournemouth, England
@virginmedia Every single day this week I have lost internet connectivity with problems reported in my area! As a new customer if this is a sign of things to look foward to then I think I'll switch back, getting pissed off now to be honest
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia You asked me to let you know if contact had been made. Spent most of Monday tweeting problem to you so not going to repeat & waste my evening.
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Mrs_S
(@cammie_and_me) reported
from
Bournemouth, England
26 years @virginmedia I have been dealing with my husbands account but now you have increased our DD by £10 per month without warning you will not talk to me. And the woman on the other end of the phone does not care!!! #cancel
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babyduck
(@babyduck999) reported
from
Christchurch, England
@virginmedia Ok, I'm an existing customer with an XL package + 2 TiVo boxes. I would like to know how much a second identical package would cost me at another property running both alongside each other. Hoping for a good deal
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
@virginmedia we have had Internet and TV trouble for weeks and now it's currently hours at a time. Yes least now it's acknowledging there is an issue in area but nothing seems to be a perm fix. Because it's only hours we are not compensated and yet I'm using my data up too.
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James Huckle
(@Hucklehoff) reported
from
Bournemouth, England
@virginmedia please can you explain why my traffic light is flashing green on my router All Internet access is down and I urgently need to work from home. Please can you urgently assist
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia They agree then get transferred to accounts & billing and left on hold each time 30mins without anyone speaking. Have to put phone down obviously. 3rd time I have explained this here also. No one does anything @richardbranson
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Michele Hardy
(@michele4675) reported
from
Poole, England
@virginmedia hi, I’ve been trying to get through to you guys for the last 40 mins but no answer and have heard the same songs 4 times each. Need help with phone line as not working properly. Please dm me. Many thanks
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
@virginmedia Bh10 4bt is the main issue
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Lee Stacey (Pilchard)
(@LStacey) reported
from
Bournemouth, England
@virginmedia I think you have misunderstood my intent. I am telling you that your user experience is poor. I’m not reporting a disruption in the service, I am criticising it. Also, I am a customer, not a beta tester.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ally S
(@somnomna) reported
@virginmedia You should have had this sorted weeks ago! I told you I was moving out! It's shocking I get an email 4 weeks after I told you and 5 days after we moved out! You inability to service the customer is legendary!
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Saylor Moon
(@TheCazzle18) reported
@virginmedia @Octavesymphony I’m also having issues - no broadband/WiFi/4g coverage - this has been going on and off for days now. Service status says there’s no problems! Area 14
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SF ღ🦋
(@CodeTechandMore) reported
@virginmedia your mobile website is getting an ajax error and not working?...
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A Blue Flame
(@ABlueFlame) reported
@virginmedia I’m already raising a complaint, thank-you. I want reliable wireless connectivity - this looks like it’s being resolved but I am shocked that it’s taken nearly 4 hours to get to this and I have still had to endure 18 months with outdated equipment.
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Ibrahim
(@Ibrahim30276490) reported
@virginmedia Have a manger call us back but after a few days they still never called us back and since then the wifi has been very bad and due to covid most people still work from home and this is very disruptive for school and work and its unacceptable
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Voltaic *****
(@VoltaicVixenTTV) reported
@virginmedia As in when I called up to ask why they charged a homeless person without the service until end of contract, they wouldn’t/couldn’t do anything to help and it never got resolved so I gave up.
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Ally S
(@somnomna) reported
@virginmedia Or, here is a better idea, we go to court? What use is sending a bag after people move out to their old address? Even my 10 year old would know that is stupid. Takes a certain level of IQ to do that does it not?
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A Blue Flame
(@ABlueFlame) reported
@virginmedia Please DM me so I can send my phone number. I was in an online conversation for over two hours seeking a resolution which I could not reach because the chat box closed.
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Kscantz
(@kscantz) reported
@virginmedia 2 weeks ago I had someone from disconnections contact me and offer a new contract for the same price as my new supplier. I’m still waiting for the contract to be sent to me & my vm services are due to end on the 29/09/21! Help!?!
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Ibrahim
(@Ibrahim30276490) reported
@virginmedia So from January we have had issue on our wifi and then we called they then sorted it out but again in july it started messing about agian we once again called we were on the phone with them for 1hr then they hung up we then called agian requesting a manger they said they will