Virgin Media

Virgin Media Outage Report in Hamworthy, Poole, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hamworthy, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamworthy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hamworthy, Poole, England 09/27/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hamworthy, Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Total Blackout
United KingdomPoole TV
United KingdomBournemouth Phone
United KingdomBournemouth Internet
United KingdomPoole Internet
United KingdomBournemouth Internet

Community Discussion

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Virgin Media Issues Reports Near Hamworthy, England

Latest outage, problems and issue reports in Hamworthy and nearby locations:

  • Simon_Phillips Simon Phillips #FBPE🔶️ (@Simon_Phillips) reported from Bournemouth, England

    @michael_norbury @virginmedia Exactly the same issue here in Bournemouth. It said it would be fixed at 6pm and got an email saying it was fixed. It appears not to be fixed... I'm guessing it's not fixed. ☹

  • michele4675 Michele Hardy (@michele4675) reported from Bournemouth, England

    @virginmedia There is no issue currently in the area with tv or broadband

  • JCT6 James Taylor (@JCT6) reported from Bournemouth, England

    @virginmedia I have a wired connection to my Xbox and a wireless connection to my iPhone and both are affected. I have just rebooted my hub twice and now WiFi ‘seems’ to be working. I would like an engineer to come to my house and swap my hub as I think it is the hub that is causing the issue

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia Hi I have just checked and it’s still not working.

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia Last advice I have following all their technical tests, restarting the box, watching the help videos etc, I’ve put in a complaint and they have phoned me but as I said specifically I cannot talk while I am at work and requested they phone after 5pm.

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia At this rate I will be cancelling my service with virgin as it’s impossible to speak to anyone or get a problem resolved.

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    So there is a fault with my @virginmedia box and a fault in the area. Even though my fault is different to the one that’s already been reported they cannot help and I have to phone back in 48 hours. Asked what the fault is no one can actually tell me. Error code is different

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @virginmedia Have got a scheduled call back from the agent tomorrow to try and get through quickly to technical and get someone there to authorise the box swap as it’s really upsetting them with the constant issues. Not convinced but will see what they say...

  • wendyk33 wendy kennedy (@wendyk33) reported from Bournemouth, England

    @virginmedia frustrated with the customer services when trying to change my elderly parents DD as my father has passed away, totally unsympathetic and unhelpful, after being on hold for over 20 mins, still unresolved

  • JCT6 James Taylor (@JCT6) reported from Bournemouth, England

    @virginmedia Thank you for “allowing me” the opportunity to raise a complaint, and I suppose I’ll have to ring you then. 😡 not happy, this service I’m receiving is dreadful.

  • nishikoi1 keith parker (@nishikoi1) reported from Hamworthy, England

    @virginmedia Not very helpfull, in fact damn rude

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @virginmedia Tech Supoort were hopeless 1hr15min on phone with my friend tonight (which I had to sit through and take over because she was so frustrated) and they WONT replace the box - they say it’s fine, it really isn’t! Have asked for this to be escalated to a formal complaint

  • JCT6 James Taylor (@JCT6) reported from Bournemouth, England

    @virginmedia If you look at my previous tweets this issue has been ongoing for over a year now and I think I should be due some form of compensation for this lack of service I have been paying for. Can a manager please call me to discuss this further on Friday as I’m not available until then.

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia Best bit total call 1hr 40 even through to complaints and my services haven’t even been changed ,gotta ring again its as if the conversation never happens ffs

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @virginmedia They did but they ended up making us go through the same steps that my friend had done last week then advised it may take 4 hours to fix, obviously they are very upset as we’re promised in last nights call that if there was a fault VM would replace the kit and this was refused

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Poole, England

    @virginmedia It’s media, it’s endless problems with a TiVo box. We’ve spoken to customer service and technical support have done everything they require for all the intermittent problems.

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    @virginmedia I’m back! So i popped round to chat with my friend about their issues and together we called customer services to discuss - the best they offered was half hour wait to go over the technical faults for the 10000th time or £90 to sell her a new box....

  • michele4675 Michele Hardy (@michele4675) reported from Bournemouth, England

    @virginmedia I have an issue with my tv and broadband connections. I think I may need an engineer to come out and have a look at connections

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia No worries ,is there a problem with webmail or mail in general as it keeps coming back with a error

  • Simon_Phillips Simon Phillips #FBPE🔶️ (@Simon_Phillips) reported from Bournemouth, England

    @virginmedia It's no worries; you have to update or fix things from time to time. All I know is that the internet and TV went down, your site said the problems would be fixed by 6pm and I signed up to be notified when it was sorted. The email came just after 6pm... Internet's still kapputt.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • whitemaremma Fresca (@whitemaremma) reported

    @virginmedia internet dropping out all day LS16. Issues?

  • Sam_Moon__ Sam 🌙 (@Sam_Moon__) reported

    @virginmedia SORT OUT YOUR **** NOW I AM PISSED OFF WITH YOUR WIFI -10000000/10

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @nahyeoki @virginmedia I had to wait since June 22! They're bunch of liars. I would notmakethe same mistake again and if I were you I would cancel and go to BT on elsewhere. Honest advice from experience.

  • Tastymond Tastymond (@Tastymond) reported

    @virginmedia It say's nothing is wrong, engineer said it was the line but it wasn't because they checked it, those guy's said the network guy's need to check it, two day's have passed and they have not shown up. So when are they supposed to come?

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @virginhelp @virginmedia I highly doubt. I'm done with 'virgin customer service '. Time for some PR now...

  • jajapinkjaja jajapinkjaja (@jajapinkjaja) reported

    @virginmedia terrible speeds with huge latency spikes

  • JamesJansson85 James Jansson (@JamesJansson85) reported

    @O2 and have since spoke with virgin media, as most o2 staff do not know anything at all about their services, products, settings, etc.. just to get the help needed, to look at settings, see that the esim had been blocked by o2, and then transferred....

  • adrianmichaels Adrian Michaels (@adrianmichaels) reported

    Hey @virginmedia. I’ve been cold called 3 times from 0800 052 1251. They say they are you, ringing to discuss services (I am a customer). But I am asked to give security details before the call can continue! You called me! The whole thing smells. I asked for an email, none came.

  • mamadeaner lisadeaner (@mamadeaner) reported

    @virginmedia no broadband service in NW3 area. Reboot failed. Please advise

  • elsdan93 michellepoole❤❤ (@elsdan93) reported

    @virginmedia you have the worst broadband every week mine goes down