Virgin Media Outage Report in Hamworthy, Poole, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamworthy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamworthy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Hamworthy, Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Poole |
||
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamworthy, England
Latest outage, problems and issue reports in Hamworthy and nearby locations:
-
Carl Taylor
(@CarlJTaylor23) reported
from
St. Leonards and St. Ives, England
@virginmedia - twice I have been cut off when calling you this morning. Third time referred to complete a form on your website. Form doesn’t exist and wants me to hold for 45 mins for Live Chat! Not a great service!
-
Jamie Will
(@YoungJambo) reported
from
Bournemouth, England
@virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter
-
*monica jeffress
(@monicajtwin) reported
from
Bournemouth, England
@virginmedia And most expensive,horrid company
-
Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia @virginhelp Too long & complicated here, I want to send info via email to you. You need to read it to respond & help.
-
TaiDragon
(@TaiDragon) reported
from
Poole, England
@JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly
-
Carl Baldwin
(@DarkchatCarl) reported
from
Poole, England
@virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!
-
Carl Taylor
(@CarlJTaylor23) reported
from
St. Leonards and St. Ives, England
@virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.
-
Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online
-
Marty Caine - #Cromwellians
(@Marty_Caine) reported
from
Poole, England
2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!
-
Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.
-
Carl Taylor
(@CarlJTaylor23) reported
from
St. Leonards and St. Ives, England
@virginmedia 2 hours and counting to try and cancel my contracts with you. What terrible service!
-
bluemoonpete
(@bluemoonpete) reported
from
Bournemouth, England
@virginmedia how do I speak to someone? I use chatbot & give up after waiting for an agent for over 1hr,I send message & you will call back in 10 working days or I call and you say you are too busy & kill the call. HELP
-
keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE
-
Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.
-
Lisa Channell
(@channell_lisa) reported
from
Bournemouth, England
@Rebeccaswain10 @virginmedia Is it really that bad? X
-
Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@virginmedia Promised management call back which never happened, half hour waits then advised to do online complaint.... 😑Then to be told online complaint system doesn't work. Such poor customer service throughout
-
michael bass
(@1972madmike32) reported
from
Poole, England
@virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .
-
Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.
-
Scott Bishop
(@IAMBiSH1) reported
from
Poole, England
@Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!
-
Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia The call was this morning btw. If only she was the only rude and unhelpful member of your customer service team, but no... Apart from maybe 2 of the 10 people I have spoken to this week, everyone else had the same attitude. Very unprofessional. Go read my 4 complaints.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Managed IoT
(@managediot) reported
@virginmedia not working again? Time to get a reliable provider…
-
Ledwards
(@lewis_edwards9) reported
@virginmedia Hi, no I’ve had the same emails each time just mentioning £25 credit which is nothing compared to the income lost having to take days off and to be let down. Can you Dm me to carry on this conversation?
-
Managed IoT
(@managediot) reported
@virginmedia Wired. Service status always incorrect. States no issues
-
Gunnerpad
(@Gunnerpad) reported
@virginmedia soo... is it acceptable to cancel my ALREADY DELAYED installation with aprx 10 hours notice, at 9:40pm, when the appointment is 8am tmrrow??? I ordered this over a month ago, and now have to wait ANOTHER 2 weeks? How am I supposed to WFH with no Internet?
-
Stacey plant 💙
(@Plantstacey) reported
@virginmedia It is showing problems with our TV in my area and has been like this all week. Can't watch any recordings or on demand programmes and our broadband keeps cutting off. Sort this out Virgin media as not good for a whole week now reduced services
-
Shane McGuckin
(@McGuckinShane) reported
@virginmedia do you know when netflix will be up and running again? Down all day and still not working after reboot
-
Media Boy UK
(@MediaBoyUK) reported
I only deal with news about Freeview and Virgin Media UK. (And the soon to launch Virgin Media IPTV Network).
-
Farquhar McGumphrey
(@Palestan) reported
@virginmedia I'd start worrying. Day 7 of downtime. Promised an email re complaint acknowledgement within 24 hours. Hasn't arrived. Issues remain, no incident updates and a resolution date of Monday.
-
E Jane
(@Twinkerlingly) reported
@virginmedia He said to call customer services and they would order and send booster within a week. That’s my problem. Absolutely no customer service. Please order and send booster to us.
-
Melonbread
(@Melonbread1979) reported
@virginmedia tried to cancel tv and broadband - four and half hours of WhatsApp messages … and still haven’t managed to cancel it. I know that a lot of people are trying to cancel right now, but this is ridiculous…