Virgin Media Outage Report in Hamworthy, Poole, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hamworthy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamworthy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Hamworthy, Poole, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole and Verwood.
City | Problem Type | Report Time |
---|---|---|
Bournemouth | Phone | |
Poole | Wi-fi | |
Poole | Internet | |
Bournemouth | ||
Bournemouth | Internet | |
Verwood | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamworthy, England
Latest outage, problems and issue reports in Hamworthy and nearby locations:
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I work online and am really angry I have been unable to run my business so far today .. I entrust my working life to your firm and it's worse than crap
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stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia I would recommend to be honest with customer
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carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia I don’t think you understand do you!! not just surrounding areas, this is misinformation and is causing your customers 30miles away from Southampton to waste time checking with work it support, windows it support, and pissing about with their routers because your not honest
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Kev Williams
(@Kev_Williams) reported
from
Bournemouth, England
@virginmedia ok, what’s happening with the outage. Nothing on yr website or app. Cannot work from home, losing money.
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
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Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia In thse hard times is virgin media aware that so many people not happy could so easily join somewhere else eventually making your company go bust . The service is dire
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Kate
(@KathrynW1986) reported
from
Bournemouth, England
@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
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Andy Orritt
(@calhoon) reported
from
Bournemouth, England
@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
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carl mieleszko
(@AFCBCarl) reported
from
Bournemouth, England
@benedictsf @virginmedia @skytv @BT That’s good but I have had nothing but issues with sky broadband in the past! Touch wood apart from today I haven’t had any issues with BT for 18months
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
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Gordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia You didn’t mention the refund that Virgin Media clients should be getting. Reputational damage is one thing, but unless these repeated service outages cost your shareholders money, things won’t improve.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
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Liss 🏳️🌈🐿️
(@alice_hancock1) reported
from
Bournemouth, England
Virgin media is so broken today even the service status page gives me an error
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carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia internet down since 23:30 last night in Bournemouth still not up and running what kind of organisation are you, you lose your trains, lose your cola, now losing the plot! @skytv & @BT from now on.
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia Right this second, no. But it’s becoming clear that I cannot rely upon the service. It really is a utility. My water, gas & electricity all seem to run smoothly but not my broadband service. It is very frustrating.
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.
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Gary Willingham
(@gary_willingham) reported
from
Poole, England
@Marzed7 @virginmedia BH14 is down to 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emelia
(@EmmyCardon) reported
@virginmedia Wifi outage in my area over the last two days
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James Lawes
(@JLawes6) reported
@virginmedia This seemed to correct the problem, some old cached version of the site was loading. After deleting my history from the past few weeks, it worked.
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Euan C Robertson 🏳️🌈
(@euancrobertson) reported
Outrageous behaviour from @virginmedia who are trying to charge me for leaving them because they can’t provide service to my new postcode. That’s not my fault, I am being held to ransom and I am most displeased. Yet they won’t speak to me.
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Shaun
(@Shaun54353602) reported
@virginmedia Hi, I have just logged in and done a test and says there are no problems. But network still not working. When I troubleshoot on my pc it says 'WiFi doesn't have a valid IP configuration'
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Fiona
(@FifiG) reported
@virginmedia Started text chat 10:43, still waiting… I just want to cancel an order @virginmedia
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⚫ #3.5% 💙 #FBPA #JohnsonOut
(@thespeewah0126) reported
@nw_nicholas @Plusnet Maybe you’ll be lucky enough to get a call from someone claiming to be from Virgin Media? I’ve had them on an almost daily basis for the last couple of weeks. He and, occasionally she, even offered to help me with my computer settings!
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Jagga Singh
(@jagga_singhgill) reported
@virginmedia Nothing has been resolved or any resolutions provided. Thankfully I will be able to escalate these issues to CISAS and have them further my complaint.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
@virginmedia I’m working so I’m not there my partner has said no service in the back rooms of the house!
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Allan Haughton
(@allanhaughton) reported
Yet another internet outage courtesy of #virginmedia Totally fed up with this flaky service
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Sniperlife_ttv
(@sniperlife_ttv) reported
@virginmedia Mine is fine for now. But I had the issues she is struggling with. But she has them for months and never been fixed