Virgin Media

Virgin Media Outage Report in Hamworthy, Poole, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hamworthy, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamworthy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hamworthy, Poole, England 12/25/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hamworthy, Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth TV
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomBournemouth Internet
United KingdomPoole Wi-fi
United KingdomPoole E-mail

Community Discussion

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Virgin Media Issues Reports Near Hamworthy, England

Latest outage, problems and issue reports in Hamworthy and nearby locations:

  • RachelleLawley Rachelle Lawley (@RachelleLawley) reported from Bournemouth, England

    Cbeebies isn't working on Virgin send help ASAP. @CBeebiesHQ @virginmedia

  • jillladelus1 jill adelus (@jillladelus1) reported from Poole, England

    @virginmedia He said play around with it & get used to it but that.s no good if u can't put a constantly changing - every 60 seconds-code & pw in & where do u go to find them. I'm totally lost & i want my old system back with no horrid BBC spies in my lounge. How dare they interfere

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @wak_hb @MannyMann @virginmedia Mine works fine ,never had a issue with it

  • emilyjj_ Emily Johnson (@emilyjj_) reported from Christchurch, England

    @virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!

  • keithward329 keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD

  • ccTyrant George Smith (@ccTyrant) reported from Christchurch, England

    @mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Bournemouth, England

    @virginmedia worst company I have ever had to deal with, have been waiting now over 2 weeks for my click & collect order and constantly being lied to and told something different on every call. Spent over 8hrs on the phone to different people. AVOID AT ALL COSTS!!!

  • mmould_pooleNHS Mark Mould (@mmould_pooleNHS) reported from Poole, England

    @virginmedia There is no fault as always - just very slow internet service - feels like back to ZX81 era

  • HLemonoftroy heather nichols (@HLemonoftroy) reported from Bournemouth, England

    @virginmedia I have done again this morning took 15 mins to get through, when I mentioned I was chasing a complaint she hung up, I got through a second time and after one sentence she hung up again....I was polite. #worstcustomerexperienceever #donottrustvirgin #virgin

  • jillladelus1 jill adelus (@jillladelus1) reported from Poole, England

    @virginmedia Can u tell me why, when i log into the BBC/Virgin access to get my You Tube video, it won't accept a Code or password the Virgin guy gave me, because i think this is where the problem/lack of access lies🤔

  • HLemonoftroy heather nichols (@HLemonoftroy) reported from Bournemouth, England

    @virginmedia Yet another hour of my life I won’t get back....text conversation for an hour achieving nothing still no progress on my complaint and another number to ring.

  • LittleEnnis Lee Burdett (@LittleEnnis) reported from Christchurch, England

    @virginmedia why is your broadband so rubbish nearly everyday of this month it’s been down fed up off having to restart it . Sort it out dam it #virginmedia

  • RachelleLawley Rachelle Lawley (@RachelleLawley) reported from Bournemouth, England

    @virginmedia Nothing happened... Checked the channel at 7:15 this morning and it was just a black screen with a msg saying try later etc.. Was like that till we left. I have now checked and it is back on but your colleague above said they knew about the issue.

  • mmould_pooleNHS Mark Mould (@mmould_pooleNHS) reported from Poole, England

    @SkyUK customer service different level @virginmedia

  • tbramble19 RUDDY (@tbramble19) reported from Bournemouth, England

    @kelcrago @virginmedia Virgin media are a bag of shit literally cannot wait for the year to finish

  • mmould_pooleNHS Mark Mould (@mmould_pooleNHS) reported from Poole, England

    @virginmedia Speed is awful I am on 💯 and would go back to sky if contract not in place

  • ccTyrant George Smith (@ccTyrant) reported from Christchurch, England

    .@virginmedia please can you get your internet together. Usually it’s the WiFi signal being a pain but now the whole broadband system is acting up, being intermittent

  • elayne100360 Elayne (@elayne100360) reported from Bournemouth, England

    @virginmedia Continually phoning to sort out new agreed payment. 1st person says yes all agreed but then put through to billing & not able to complete, always left on hold every time waiting more than 25mins. Have to put down phone. Happened 6 times now. 😖

  • elayne100360 Elayne (@elayne100360) reported from Bournemouth, England

    @virginmedia Agreed new media tv inter contract inc hubby mob phone unlimited data,text,etc. New agreed dir debit but today old amount still charged no changes have been made as can never sort with billing dept. At home now if someone can phone. Also lodged official complaint today.

  • NigelGM Nige to my friends (@NigelGM) reported from Bournemouth, England

    @virginmedia please help post code bh65ab internet not working at all trying to work from home please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • butters97 David B (@butters97) reported

    @virginmedia Don’t have this poor service from @skytv 🤬

  • butters97 David B (@butters97) reported

    @virginmedia You are taking the mick 🤬. I expect to be compensated for the time I am without service. How the hell does it take so long to fix a fault ? I’d like answer please ??

  • JasManku77 Jas Manku (@JasManku77) reported

    @virginmedia Again, this is a problem as no appointments ever appear on my account hence why I have to phone up on the day to confirm them.

  • MAChew_1979 M.A.Chew (@MAChew_1979) reported

    @virginmedia No known issues in my area

  • HamerJaq Jacqueline (@HamerJaq) reported

    @virginmedia your staff just put the phone down when I'm trying to change my package, you are the pits! £78 you have took from me for broadband. Con artists

  • keithgraham86b keith graham (@keithgraham86b) reported

    @virginmedia Yes I have raised complaints, only to see that they had been closed 🤔. They were closed without any consultation with me, in fact when I replied to the “statement of complaint” I made it blatantly clear I was NOT happy with service etc…..IGNORED.

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

  • RespawnedSteve Dr Steve the Atheist (@RespawnedSteve) reported

    @virginmedia Yes, I've reset the network. I've tried selecting it manually and leaving it on automatic. Samsung A52

  • Chigglesworld Chigs (@Chigglesworld) reported

    @virginmedia I mean, I know you don't. It was a bit tongue in cheek. Also not really sustainable if you did. Just pass on the feedback about network reliability: be better. That's all we ask.

  • andrewmdodds SinKing! (@andrewmdodds) reported

    @virginmedia over 10 years with Virgin I spent hours this month trying to sort out the contract and can never get through no internet after an arrangement was in place and now placed an order with a competitor, people in your call centre are like robots when you eventually get through