Virgin Media Outage Report in Hamworthy, Poole, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamworthy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamworthy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hamworthy, Poole, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Bournemouth |
TV | |
| Poole |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hamworthy, England
Latest outage, problems and issue reports in Hamworthy and nearby locations:
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Laura
(@ItzLauLau) reported
from
Hamworthy, England
@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
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Mrs A and Princess Marlow 🐶
(@RLA1971) reported
from
Poole, England
@virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Trisha Lewis
(@TrishaLewisTalk) reported
from
Bournemouth, England
@virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
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Tony Dukes
(@TonyDukes1) reported
from
Poole, England
@virginmedia Down time again service just getting worse and worse
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
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Lesley Westmoreland
(@ljw1414) reported
from
Bournemouth, England
@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Unable to login on all devices
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miles Cant
(@codedbymiles) reported
@virginmedia It was less than ideal, especially if it took down your contact centres too perhaps you need a fail safe for them. Will you be crediting accounts? Had a whole day of the internet being poor and it wasn’t great. Especially your lack of communication from the get go.
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Paul Wilding ♿️🏳️🌈
(@pjwilding) reported
@FldMarshalMonty @Shayan86 @virginmedia That still makes you a new customer with access to unbundled tariffs. I joined CableTel in 1997. Became NTL then Virgin. Virgin will only offer me existing customer products and bundles. Can’t switch as no openreach line. Hopefully FTTP available soon, then I’m off!
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Suzanne Cole
(@scattyhat) reported
@virginmedia Day 3 with no Internet, I am assuming refunds will be issued for loss of service and any excess data with O2 will also be covered? Please advise and update when issue will be fixed.
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D
(@NUfC12312) reported
@dondatta13 @virginmedia Make sure they put an end date on the cancellation email as when I cancelled it went smoothly and i got a sorry your leaving email, a month and a half later I rang them to ask why they had billed me to be told I had never cancelled, even with their email (no date) #Criminal
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Charlene
(@charliemcd1982) reported
@virginmedia Has this issue been resolved yet?
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paul
(@triggerroberts) reported
@virginmedia Still down from yesterday
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Mike
(@Mike44395967) reported
@virginmedia what happened to the virgin media wifi on London Underground? Seems to have disappeared. Prices are going up but the offering is going down
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suhas rathod
(@suhasrathod) reported
@virginmedia no internet in watford. Haven’t received any message. From last 2 days we are facing this problem
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Nick
(@Nick77084927) reported
@virginmedia I work from home and lost £100 in commission yesterday due to your service failing. Where do I apply for compensation?
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SKK
(@PerseveraFortis) reported
Witnessed an influencer's worst nightmare: a massive internet outage on the day they were supposed to post their sponsored content. You could hear the screams and sobs all the way from their apartment. #virginmedia , you officially broke the internet and their spirits