Virgin Media

Virgin Media Outage Report in Hamworthy, Poole, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hamworthy, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamworthy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hamworthy, Poole, England 02/19/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hamworthy, Poole, England

The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth TV
United KingdomBournemouth Internet
United KingdomPoole Phone
United KingdomPoole Wi-fi
United KingdomPoole Internet
United KingdomPoole Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Hamworthy, England

Latest outage, problems and issue reports in Hamworthy and nearby locations:

  • frazerrailton frazer railton (@frazerrailton) reported from Bournemouth, England

    @Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service

  • TomWJDavis Tom Davis (@TomWJDavis) reported from Poole, England

    @alex_tomkins @virginmedia Yep, down for the past 30 mins or so.

  • _Matt_Simpson_ Matt Simpson (@_Matt_Simpson_) reported from Bournemouth, England

    @virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?

  • echodaz Darren Slade (@echodaz) reported from Poole, England

    And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.

  • steve_fall Steve Fall (@steve_fall) reported from Poole, England

    @virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks

  • bmth_gooner BmthGooner (@bmth_gooner) reported from Bournemouth, England

    @virginmedia is virgin media down in bh9 area ?

  • JCT6 James Taylor (@JCT6) reported from Bournemouth, England

    @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    @virginmedia That link irrelevant as my issue does not come under any of those topics.

  • DeemersPaul Deemers (@DeemersPaul) reported from Poole, England

    @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

  • steve_fall Steve Fall (@steve_fall) reported from Poole, England

    @virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, England

    Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?

  • gxyred Jared (@gxyred) reported from Bournemouth, England

    @virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek

  • gxyred Jared (@gxyred) reported from Bournemouth, England

    @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

  • emily_or_emilie Emily or Emilie (@emily_or_emilie) reported from Bournemouth, England

    @virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice

  • domo13afcb steve dominey (@domo13afcb) reported from Poole, England

    @virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it

  • LonerganChris Chris Lonergan (@LonerganChris) reported from Poole, England

    @virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!

  • NikiNoox Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    @virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.

  • mattjlawrence Matt Lawrence 📣 (@mattjlawrence) reported from Poole, England

    @NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have

  • keithward329 keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia another scam today, 01623472871 close them down

  • Adywakey Adrian (@Adywakey) reported from Poole, England

    @virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark56623345 mark Hughes (@Mark56623345) reported

    @a516digital With me i like to keep everything all paid under one method if possible. Been a sky customer for 33 years now. So , thats that, the other thing i didnt realize is virgin media is no longer available at my address.

  • 75Jenontherun Jenny Moon (@75Jenontherun) reported

    @virginmedia There is today but there wasn’t at the weekend. We were told it would be resolved by 6pm but nope not working. We work from home and my kids need to do homework? We’ve been loyal customers for 12 years but we will leave Virgin as there have been so many issues lately.

  • benrelton ben (@benrelton) reported from Hartlepool, England

    Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

  • davidmcbride1 David McBride FCCT (@davidmcbride1) reported

    @virginmedia Separate issues. Complaint is over my mobile which hasn't been understood. The hour long unanswered wait was for broadband and TV. But your unhelpful attitude isn't making me want to stay.

  • WildLynncwild Lynn Coates (@WildLynncwild) reported

    @virginmedia offer terrible customer service. My additional payment of homework offered priority call out! However, the call out I was given was 6 day wait and not a priority slot. They promised to bring it a day earlier but have not! Disgusting

  • lyndonstb Lyndon (@lyndonstb) reported

    @virginmedia I made a complaint via your web form because this is the way I wanted to complain. I got a response telling me to call up. If I wanted to call up and be in a queue for hours I would. Terrible lazy service. Who can I escalate this to?

  • Lee4892 Lee-Lee (@Lee4892) reported

    @VirginMediaIE @UtilityregCRU "In relation to the internet issues, these were identified as Wi-Fi issues& unfortunately Wi-Fi is not a guaranteed service& Virgin Media have stated they have troubleshooter to the extent that can regarding Wi-Fi as apart of this case."

  • hippiehels Helen (@hippiehels) reported

    @virginmedia Going round in constant circles trying to get help for my elderly mother who's landline hasn't worked for weeks. Yes, we have tried two brand new phones. No option to book an engineer online as apparently there is no fault!! #notconnected

  • FeralMother44 🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼 (@FeralMother44) reported

    @dickndom Not Virgin Media! We changed to just BT broadband and Amazon fire stick for tv plus god old DVD player for our fav DVD’s! Saved so much money and so far no issues with Wifi or broadband and speed does multiple devices around the home plus when hubby works at home too.

  • Jack_Rixmah Jack (@Jack_Rixmah) reported

    @virginmedia constantly i face problems with your service no ethernet will work out of the hub whatsoever