Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	E-mail	3 days ago
Swansea	TV	3 days ago
Swansea	Internet	6 days ago
Swansea	Internet	10 days ago
Port Talbot	E-mail	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  👹JGall👹 (@_JGall) reported 3 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia Virgin are so bad I have them too

• 
  Véronica (@Veronica_Cino) reported 9 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

• 
  Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported 11 minutes ago from Bridgend, Wales

  @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

• 
  Haylz 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HayleyJones1987) reported 13 minutes ago from Swansea, Wales

  @virginmedia Hi, who can help in setting up a new landline phone? I’ve followed the instructions it came with but it doesn’t make calls or receive etc. thanks.

• 
  Jonathan Tobin (@JonoTobin) reported 18 minutes ago from Port Talbot, Wales

  @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

• 
  🧑‍💻 Michał in CS (@michalincs) reported 20 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  Chris Richards (@cymruchrisrich) reported 26 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  Michael Jenkins (@Michael73271023) reported 27 minutes ago from Dyffryn Clydach, Wales

  @virginmedia sort your internet out as it's not working yet again

• 
  Robbie Phillips (@RobbieP99625428) reported 28 minutes ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  Michael owen Ⓜ (@mikeyowen2) reported 31 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  Hywel (@Hywel79) reported 31 minutes ago from Swansea, Wales

  You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

• 
  Adam Croft (@Adamcroft1996) reported 32 minutes ago from Pontarddulais, Wales

  @virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?

• 
  Véronica (@Veronica_Cino) reported 32 minutes ago from Swansea, Wales

  @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

• 
  Jackson (@Jackson_SCFC) reported 33 minutes ago from Swansea, Wales

  @virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.

• 
  Jonathan Tobin (@JonoTobin) reported 41 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  Andy Williams (@scooterman79_1) reported 42 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 48 minutes ago from Swansea, Wales

  @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

• 
  Jonathan Tobin (@JonoTobin) reported 52 minutes ago from Aberavon, Wales

  Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

• 
  MrandMrs50Plus (@MrandMrs50Plus) reported 53 minutes ago from Port Talbot, Wales

  @virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?

• 
  Chris Llewellyn (@CLlewellyn19) reported 53 minutes ago from Swansea, Wales

  @virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asha rollawin (@quizrollawin) reported 8 minutes ago

  @virginmedia I'm a former customer and want to make a complaint but this isn't possible online without having a VM account - so how can people complain as former customers who are owed money?

• 
  jpk (@jpk44092120) reported 9 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer

• 
  🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported 10 minutes ago

  @CompoundingISA @MartinSLewis @ao Such short sighted customer service experience. I's like dealing with Virgin Media 10 years ago. I had to tell them 2-3 times that yes, I really did want to cancel. Thankfully, I was only on hold for a few minutes.

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 13 minutes ago

  @virginmedia I’m really struggling with my Wi-Fi coverage at home. I have a security camera mounted right above my window, but it constantly drops connection due to weak signal. To make matters worse, I get virtually no Wi-Fi signal at all when I am sitting in my back garden, which is really frustrating. Given how close these areas are to the house, I shouldn't be losing connection like this. Could someone please check my Hub settings/signal or advise on getting Wi-Fi Pods to fix these dead zones? Thanks,

• 
  funkeechicken (@funkeechicken1) reported 15 minutes ago

  @virginmedia @markkinga Hey, Virgin Media do you do a service in SA69?

• 
  Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported 16 minutes ago

  @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

• 
  Kakistocracysucks (@AR59446899) reported 18 minutes ago

  @Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.

• 
  Darren Webb (@United_Webby) reported 19 minutes ago

  Hey @virginmedia been on hold for 20mins, customer services!!! No wonder u got a fine!!! Changing to sky asap

• 
  James Durrant (@je_durrant) reported 19 minutes ago

  I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

• 
  xSpeakEazy (@xSpeak_Eazy) reported 20 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Damn I'm paying £63 for 1gig from VM.