Virgin Media Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Swansea, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Internet | 22 days ago |
|
Swansea
|
Total Blackout | 24 days ago |
|
Neath
|
Internet | 29 days ago |
|
Swansea
|
Internet | 1 month ago |
|
Neath
|
Internet | 1 month ago |
|
Neath
|
Wi-fi | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Val (@Botleylady) reported from Swansea, WalesStill holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia You guys are the worst literally, your replies are so slow!
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Kamil Yılmaz (@YilmazKml) reported from Swansea, Wales@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Abbie Thompson (@abbiet126) reported from Swansea, Wales@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Mark Davis (@MarkDav96152735) reported from Gorseinon, WalesWhen you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
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Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia do you actually offer any kind of service??
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S (@SimonLew87) reported from Swansea, Wales@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
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Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
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G (@therealGDJ) reported from Pontarddulais, Wales@philhovestadt @virginmedia That is only half of the issue...
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Jonathan🏴🏴 (@IROJDP) reported from Swansea, Wales@virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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S (@SimonLew87) reported from Swansea, Wales@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales@virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Minshall (@alextheminch) reported@virginmedia #1 NOT ACCEPTABLE!!!“Sorry, we're carrying out some upgrade work in this area.We’re carrying out some upgrade work to help improve our network
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Eleanor Ryall (@Eleanor16) reported@tdurbo @virginmedia I don't have any problem with Virginmedia. Have you got their internet as well?
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Relate Bradford & Leeds #StillHereToHelp (@RelateBradford) reportedHi @virginmedia - we’ve had no internet at work since this afternoon and it’s still off…is there still an outage and if so, when will it be sorted please? The team are trying to work until 9pm and it’s hard without the internet. Sorry to everyone for the inconvenience! #notgood
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gurlnurd (@l_marriane) reported@virginmedia When are you going to resolve the broadband outage in London N21? This has been going on for 8 days now. Fair warning, you are about to get hit with mass defection to other SPs if sentiment in my street is anything to go by. Working from home = no other option!
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🍁🍂Amanda🍂🍁 (@cariadqueen) reported@virginmedia I have not had access to my email all day. Looking at other tweets it looks like I’m not the only one! Are you aware of a problem?
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L321 (@L321Mods) reported@PaulLomax @virginmedia I’ve had the exact same issue! And 2 engineers have failed 2 turn up 2 days in a row.
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Jeremy Barnes (@jeremybarnes14) reported@virginmedia you had an engineer come to my house today to fix a cable problem now I have no internet 😡😡
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Eleanor Ryall (@Eleanor16) reported@tdurbo @virginmedia That's terrible. It must be bad in some parts of the country. It's top notch here in Leeds.
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🍁🍂Amanda🍂🍁 (@cariadqueen) reported@virginmedia Outlook, also in my iPhone. Both working perfectly until around 10am this morning. It looks like other people are also having this issue.
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Monsieur Neary 🌸 🩸 (@BeardyClam) reported@virginmedia I’M NOT CALLING YOU. THE FAULT IS AT YOUR END AND AFFECTS LOTS OF YOUR CUSTOMERS FIX IT