Virgin Media outages and service status in Neath, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 2, 10:41 AM GMT+1.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Neath come from postal codes SA10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Wi-fi | 7 days ago |
|
Neath
|
Internet | 29 days ago |
|
Swansea
|
Total Blackout | 1 month ago |
|
Neath
|
Internet | 1 month ago |
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Swansea
|
Internet | 1 month ago |
|
Neath
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesVirgin shitty media down yet again #VirginMediadown #virginmedia
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales@virginmedia sort your internet out as it's not working yet again
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Paul G (@paul_g89) reported from Swansea, Wales@virginmedia can’t update my package online can you help please
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M (@FROMMARGAM) reported from Margam, WalesHi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Sebbong 🏴 (@DSebburn) reported from Bridgend, Wales@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Gareth Slee (@garethslee) reported from Port Talbot, Wales@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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🏴Shane🏴 (@Shane_Rees) reported from Swansea, Wales@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Susan Alder (@MrsSusanAlder) reported from Swansea, WalesWhen @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Sarah (@Vanilla__Slice) reported from Swansea, Wales@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Vanessa Walsh (@NessafromNeath) reported from Neath, WalesDisappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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🏴Shane🏴 (@Shane_Rees) reported from Swansea, Wales@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Campbell (@Timbobuk) reported@virginmedia I did this yesterday at 4pm, I was told that it had been escalated and I would receive a call back by 8pm. I even asked if they are sure, especially given that it’s 8pm on a Friday, the VM rep assured me it would happen. Disappointing service
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Tim Campbell (@Timbobuk) reported@virginmedia Yes, I’ve completed the test over and over this week, and again just now. The issue is never resolved, it just goes round I’ve checked all the wiring and router over and over. We had an engineer on Tuesday, he replaced the router so that’s not faulty.
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Bangladeshi Kitchen (@DeshiKitchen) reported@virginmedia The text service just redirected me to your phone line... who I've already spoken to but they haven't been able to help. What kind of customer service is this...?
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Andrew Dickerson (@andy_dickerson) reported@virginmedia Well please help by ensuring a consistent service
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Jason Stenson (@Jasgix01) reported@virginmedia None of you actually listen they installed the box on a short lead so I can’t move it the wifi is poor until I complain and then it starts working so that would suggest it’s something from your end.
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Dave Haslam (@Mr_Dave_Haslam) reported@memorialdevice I always pick up the landline in case it's an elderly relative with urgent or bad news about their health, but usually it turns out to be someone called Kevin phoning from somewhere on the Indian sub-continent on behalf of Virgin Media. Either way; not the highlight of my day.
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Rast Racing (@RacingRast) reported@virginmedia shocking customer service... months of issues and everytime octal they tell me issue in area and wait 72 hours ?? Had issues with virgin from day dot and stupid enough upgrade to 1gb broadband and yest to get more than 400 and daily drops to 150? No managers will cal
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Jamie Yates (@jy_6yates) reported@virginmedia I’ve done this 6 times now and keep being told blatantly bull **** lies. Of wait 24-48 hours. I’ve waited 3 weeks spoke to 6 different advisors in 2 days and nothing has still been done it’s a joke you should be shut down for your embarrassing customer service
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toni. (@ToniiWilliamsox) reported@tom_bignell @virginmedia @Ofcom they are awful honestly! Are you still paying?!
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Stewart Kiddell (@stewkid22) reported@virginmedia So I’ll answer the question for you having just spent 3 hours comparing as many packages as possible. There is not a single package that I can get at even the same price let alone cheaper than a new customer. So I’m better off not being loyal to you @virginmedia