Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	E-mail	2 days ago
Swansea	E-mail	8 days ago
Swansea	TV	9 days ago
Swansea	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  jamesleonard (@jamesleonard40) reported 2 minutes ago from Swansea, Wales

  @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

• 
  Duncan Lewis (@grumpyoldprof) reported 13 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Phil Cowley #YJB4LIFE (@philcowley2) reported 14 minutes ago from Swansea, Wales

  @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

• 
  Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported 17 minutes ago from Swansea, Wales

  @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

• 
  Sara-Jane (@identiti32) reported 18 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

• 
  Haylz 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HayleyJones1987) reported 18 minutes ago from Swansea, Wales

  @virginmedia Hi, who can help in setting up a new landline phone? I’ve followed the instructions it came with but it doesn’t make calls or receive etc. thanks.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 26 minutes ago from Swansea, Wales

  @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

• 
  Neil Parry (@Ericsonnycon) reported 26 minutes ago from Swansea, Wales

  @virginmedia There are no issues via your link

• 
  Daniel Williams (@BottleShopDan) reported 26 minutes ago from Maesteg, Wales

  @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

• 
  Neil Parry (@Ericsonnycon) reported 32 minutes ago from Swansea, Wales

  @virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.

• 
  Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported 32 minutes ago from Neath, Wales

  Customer service is an alien concept to @virginmedia

• 
  S (@SimonLew87) reported 37 minutes ago from Swansea, Wales

  @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

• 
  Alice Spils (@spilzzz) reported 40 minutes ago from Swansea, Wales

  @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

• 
  Jonathan🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IROJDP) reported 42 minutes ago from Swansea, Wales

  @virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service

• 
  Gareth Slee  (@garethslee) reported 43 minutes ago from Port Talbot, Wales

  @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

• 
  chris grindle (@chrissyg666) reported 43 minutes ago from Dunvant, Wales

  @virginmedia it's happening again...the #redbutton is not working #efl

• 
  S (@SimonLew87) reported 44 minutes ago from Swansea, Wales

  @virginmedia Hey I’ve done everything on your website and still the same issues.

• 
  Jackson (@Jackson_SCFC) reported 48 minutes ago from Swansea, Wales

  @virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.

• 
  Geraint Reynolds (@Gezz99) reported 51 minutes ago from Aberavon, Wales

  @virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦

• 
  Michael owen Ⓜ (@mikeyowen2) reported 58 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elaine McIntyre (@Elycat) reported 2 minutes ago

  Is @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down

• 
  sam (@5amcoek) reported 2 minutes ago

  @virginmedia anyway to get a proper update on the outage near me? Broadband has been off most of today and every fix just keeps getting delayed

• 
  James Durrant (@je_durrant) reported 5 minutes ago

  @virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem

• 
  Hells Bells (@boomhellsbells) reported 6 minutes ago

  @virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 6 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  Centre Right (@RayGoose237513) reported 11 minutes ago

  @Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around

• 
  John Spencer 555 (@johnspencer555) reported 11 minutes ago

  @virginmedia 00435069032 India accent guy phoned, He said 'He said Hello I'm virgin media, hello, how are you today', I put phone down. Phone Call Scam. #phone #call #scam

• 
  Kev (@victor50) reported 12 minutes ago

  @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

• 
  Pari Passu Newsletter (@PariPassu_Rx) reported 13 minutes ago

  Telefónica and Liberty Global are looking at ways to bring down the £22bn debt pile at Virgin Media O2, their UK joint venture, after a sharp sell-off in the company's bonds. A roughly $925mn unsecured note fell to as low as 57 cents on the dollar this week, down from about 78 at the start of July, and even the senior secured paper slipped. The measures under discussion include cutting the expected £200mn dividend, pulling back capex, and reducing headcount.

• 
  James Durrant (@je_durrant) reported 13 minutes ago

  @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad