Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	E-mail	4 days ago
Swansea	Phone	7 days ago
Swansea	TV	8 days ago
Swansea	TV	8 days ago
Swansea	TV	8 days ago
Swansea	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Nat (@DragonEmbers) reported 3 minutes ago from Swansea, Wales

  Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

• 
  Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported 5 minutes ago from Swansea, Wales

  @virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice

• 
  Nat (@DragonEmbers) reported 9 minutes ago from Swansea, Wales

  @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

• 
  Paul G (@paul_g89) reported 10 minutes ago from Swansea, Wales

  @virginmedia can’t update my package online can you help please

• 
  Elliot Griffiths (@ELGriff28) reported 11 minutes ago from Swansea, Wales

  @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

• 
  Beccy Blackmore (@belock14) reported 20 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

• 
  Susan Alder (@MrsSusanAlder) reported 21 minutes ago from Swansea, Wales

  When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

• 
  Andy Williams (@scooterman79_1) reported 21 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  Chris Richards (@cymruchrisrich) reported 22 minutes ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

• 
  S (@SimonLew87) reported 24 minutes ago from Swansea, Wales

  @virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.

• 
  🧑‍💻 Michał in CS (@michalincs) reported 37 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  Chris Llewellyn (@CLlewellyn19) reported 41 minutes ago from Swansea, Wales

  @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡

• 
  lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported 43 minutes ago from City and County of Swansea, Wales

  @virginmedia Still no resolution

• 
  kat 🍊 (@_katyjames) reported 43 minutes ago from Swansea, Wales

  @virginmedia pls fix my wifi

• 
  chris (@chris061183) reported 43 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  S (@SimonLew87) reported 43 minutes ago from Swansea, Wales

  @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

• 
  S (@SimonLew87) reported 49 minutes ago from Swansea, Wales

  @virginmedia Hey I’ve done everything on your website and still the same issues.

• 
  Sarah (@Vanilla__Slice) reported 50 minutes ago from Swansea, Wales

  @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

• 
  Jackson (@Jackson_SCFC) reported 52 minutes ago from Swansea, Wales

  @virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.

• 
  Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported 59 minutes ago from Swansea, Wales

  @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mimi Farid (@MimiFarid) reported 3 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  William Bell (@Wmb1877) reported 5 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  Emma ✞ 🦌 (@emmawhufc42) reported 7 minutes ago

  I’m trying to cancel Netflix but now I have to call virgin media because it’s through them I’ll be back in six hours once I’m off the phone

• 
  Dr. William Weir (@WilliamWeirFun) reported 10 minutes ago

  @virginmedia I don’t need your reminder, know my bill is overdue. It’s not with the want of my me not trying to pay it mind. I’ve been trying to sign in to PAY the bill for days but due to your insane stupid link up with O2 I can’t.

• 
  Bingerz (@Bingerz123) reported 10 minutes ago

  @OliverGMcManus @virginmedia Go on the open reach network my man. Essentially all providers use it except virgin meaning the competition is high for retaining customers. Usually aim for a 24 hour service visit from an open reach engineer. Virgin are the worst BB provider, period.

• 
  Tom Edwards (@BBCTomEdwards) reported 11 minutes ago

  Interesting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%

• 
  Kelly Turner (@kellyj70) reported 11 minutes ago

  @virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.

• 
  Andrée & Smudge (@Glouc123) reported 13 minutes ago

  @virginmedia am throwing new crap remote in bin. Got to sign in to channels and give your email info. Everything a pain in backside.

• 
  🚴‍♀️🚴‍♀️ Jenny 🚴‍♀️🚴‍♀️ (@jen_moxon) reported 21 minutes ago

  The crap I've heard about Virgin Media. I wouldn't go near them

• 
  Urban Groove (@Urban__Groove) reported 21 minutes ago

  @virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡