Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	Internet	4 days ago
Swansea	Wi-fi	4 days ago
Neath	TV	4 days ago
Swansea	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  chris (@chris061183) reported 10 minutes ago from Skewen, Wales

  @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

• 
  Adam Croft (@Adamcroft1996) reported 12 minutes ago from Pontarddulais, Wales

  @virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2

• 
  Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported 16 minutes ago from Neath, Wales

  Customer service is an alien concept to @virginmedia

• 
  Lucy Cohen (@LucyMazuma) reported 20 minutes ago from Swansea, Wales

  @virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.

• 
  Chris Davies (@bigchristweets) reported 21 minutes ago from Gorseinon, Wales

  @virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.

• 
  Kevin Child (@KevDocChild) reported 21 minutes ago from Swansea, Wales

  @virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider

• 
  Hywel (@Hywel79) reported 22 minutes ago from Swansea, Wales

  You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

• 
  Véronica (@Veronica_Cino) reported 23 minutes ago from Swansea, Wales

  @virginmedia You guys are the worst literally, your replies are so slow!

• 
  Ben Lewis-Bloor (@BenSwansea) reported 23 minutes ago from Swansea, Wales

  @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

• 
  Andy Williams (@scooterman79_1) reported 30 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  Michael owen Ⓜ (@mikeyowen2) reported 30 minutes ago from Cwmafan, Wales

  @virginmedia network is the worst WiFi I have ever witnessed in my life.

• 
  G (@therealGDJ) reported 33 minutes ago from Pontarddulais, Wales

  @philhovestadt @virginmedia That is only half of the issue...

• 
  Duncan Lewis (@grumpyoldprof) reported 37 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Beccy Blackmore (@belock14) reported 41 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

• 
  Elliot Griffiths (@ELGriff28) reported 46 minutes ago from Swansea, Wales

  @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

• 
  Kamil Yılmaz (@YilmazKml) reported 48 minutes ago from Swansea, Wales

  @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

• 
  Chris Richards (@cymruchrisrich) reported 49 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  Swansea Sixth form College (@Sixth_Form_Coll) reported 53 minutes ago from Swansea, Wales

  @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 54 minutes ago from Swansea, Wales

  @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

• 
  Carl Billingsley (@carlbillings61) reported 58 minutes ago from City and County of Swansea, Wales

  @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 4 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  Danny Morris (@danny_9_morris) reported 4 minutes ago

  @virginmedia Still intermittent, the app says no issues but clearly something is wrong

• 
  iyda (@notiyda) reported 4 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Jonathan Black (@jonblackbsb) reported 6 minutes ago

  @virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc

• 
  @CyberRebel (@CyberRebel4) reported 7 minutes ago

  @virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!

• 
  Arron Clinkscales (@Clinkyboy67) reported 8 minutes ago

  @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia

• 
  nick rigby (@pompeyrigs) reported 8 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

• 
  Darren Hayes (@darrenhayes1973) reported 8 minutes ago

  @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

• 
  Richard M 🇺🇦 (@Days_Are_Gone) reported 13 minutes ago

  Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s

• 
  John (@satinballs99) reported 16 minutes ago

  @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.