Virgin Media outages and service status in Neath, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 28, 9:05 AM GMT+1.
- TV (86%)
- Internet (6%)
- Wi-fi (3%)
- Phone (3%)
- Total Blackout (2%)
The latest reports from users having issues in Neath come from postal codes SA11 and SA10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
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Phone | 3 days ago |
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Swansea
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TV | 3 days ago |
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Swansea
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TV | 3 days ago |
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Swansea
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TV | 4 days ago |
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Swansea
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TV | 4 days ago |
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Swansea
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TV | 4 days ago |
Nearby cities with recent reports
27 recent signals
Community Discussion
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Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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S (@SimonLew87) reported from Swansea, Wales@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Elliot Griffiths (@ELGriff28) reported from Swansea, Wales@virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Hywel (@Hywel79) reported from Swansea, WalesYou'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
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S (@SimonLew87) reported from Swansea, Wales@virginmedia An engineer came out but still not working properly.
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues
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Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia There are no issues via your link
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David (@Davetails) reported from Aberavon, Wales@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2
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Michael (@MikeARose98) reported from Cwmafan, Wales@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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Sophie 🇬🇧🏴🏴 (@Leelamou) reported from Swansea, Wales@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
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Nat (@DragonEmbers) reported from Swansea, Wales@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin (@1kevin010) reported@virginmedia Things are fine now, but it was down for over 6hrs this morning. The thing that annoyed me and others was that virgin didn’t acknowledge any issue online to reassure its customers, something to remember in the future
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Dominic Hanley (@Dominiho7) reported@JaneEyreAtHeart @virginmedia They offered a way of dropping it off at an O2 store which again was a bit of a mission to get too. Eventually a friend who had come over offered to take it as he was going that way. He had his own issues with Virgin though so knew where we were coming from!
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Mark (@MarkTHFC92) reported@virginmedia Hey, is there legit an area issue in PR5 8JE? Your test page often just makes stuff up. Having issues today so want to know if its me or you
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🌸 🙀 Teresa Cooper (@Teresacooper) reported@virginmedia Not 2 days. The ambulance had the drama of it early hours in an emergency. I bet any money you repair it just before everyone is due compensation
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Giant Leeds Fan (@GiantLeedsFan) reported@MisfitsWorld20 is it? i'm a virgin media customer , where did you see this mate?
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markrmifsud (@markrmifsud) reported@virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service
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Melina Kakoulidis (@MelinaKakoulid7) reported@virginmedia Can customer services agents @virginmedia be more human and less computers please? The customer services agents needs to listen on what is being said. The minute a phone call goes off script the agents are so confused and doesn't know how to speak and listen
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺
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JCC SOUTH (@JccSouth) reported@rpd_pacer @virginmedia @virginmedia customer service is woeful. With them since it was Telewest. Sky are much better and have got good offers on at the moment. Only time they were any good was after a death in the family when they weren't needed anymore! Good luck.
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Urban Groove (@Urban__Groove) reported@virginmedia How dare you give your crap partners O2 @O2 permission to set up a direct debit in my account without my permission? 😡 Next time you pull a stunt like that i will end my contract immediately and go else where, You thieving B******* 😡