Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	Internet	1 day ago
Neath	Internet	2 days ago
Swansea	Wi-fi	3 days ago
Swansea	E-mail	7 days ago
Swansea	Phone	11 days ago
Swansea	TV	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Jackson (@Jackson_SCFC) reported 5 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Neil Parry (@Ericsonnycon) reported 8 minutes ago from Swansea, Wales

  @virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.

• 
  Neil Parry (@Ericsonnycon) reported 10 minutes ago from Swansea, Wales

  @virginmedia There are no issues via your link

• 
  Simon Rees (@si_rees) reported 10 minutes ago from Margam, Wales

  @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

• 
  Duncan Lewis (@grumpyoldprof) reported 14 minutes ago from Skewen, Wales

  Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.

• 
  chris (@chris061183) reported 18 minutes ago from Skewen, Wales

  @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

• 
  Adam Croft (@Adamcroft1996) reported 19 minutes ago from Pontarddulais, Wales

  @virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door

• 
  Robbie Phillips (@RobbieP99625428) reported 20 minutes ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  Paul Johnson (@enfysjack) reported 25 minutes ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

• 
  Duncan Lewis (@grumpyoldprof) reported 30 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  chris (@chris061183) reported 32 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  Phil Cowley #YJB4LIFE (@philcowley2) reported 35 minutes ago from Swansea, Wales

  @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

• 
  Michael owen Ⓜ (@mikeyowen2) reported 37 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  Beccy Blackmore (@belock14) reported 37 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 39 minutes ago from Skewen, Wales

  @virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia

• 
  Véronica (@Veronica_Cino) reported 50 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

• 
  Jackson (@Jackson_SCFC) reported 51 minutes ago from Swansea, Wales

  @virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine

• 
  S (@SimonLew87) reported 51 minutes ago from Swansea, Wales

  @virginmedia Hey I’ve done everything on your website and still the same issues.

• 
  Michael Jenkins (@Michael73271023) reported 57 minutes ago from Dyffryn Clydach, Wales

  @virginmedia sort your internet out as it's not working yet again

• 
  David (@Davetails) reported 58 minutes ago from Aberavon, Wales

  @virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CarryOnGemma (@CarryOnGemma) reported 5 minutes ago

  And the two guys who help us get our media up and running don't get a mention because Virgin have not asked us how they did. That'e because they were from another region and it doesn't represent how **** VIRGIN MEDIA is in Scotland.

• 
  Kerrie Reid (@MrsReidteaches) reported 8 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  Sadie~Jane (@sadiejane29) reported 11 minutes ago

  @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑

• 
  KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported 15 minutes ago

  @virginmedia 20 hours for an estimated time of fix is an absolute joke

• 
  abdullah (@abdullah17801) reported 17 minutes ago

  @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 18 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  Jane Smith (@smithers263) reported 18 minutes ago

  @virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am

• 
  Dave Warrilow (@argyledavros) reported 19 minutes ago

  @vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.

• 
  BeKind (@Yolandae) reported 24 minutes ago

  @virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.

• 
  Sodium (@sodiumlights) reported 24 minutes ago

  @virginmedia What's the phone number for tech support? My hub5 has died (ds scanning) and the online checker has been saying to try again in 4h for the last 24h.