Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea, Neath, and Maesteg.

City	Problem Type	Report Time
Port Talbot	TV	2 days ago
Swansea	TV	3 days ago
Port Talbot	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Michael owen Ⓜ (@mikeyowen2) reported 1 minute ago from Cwmafan, Wales

  @virginmedia network is the worst WiFi I have ever witnessed in my life.

• 
  Alice Spils (@spilzzz) reported 2 minutes ago from Swansea, Wales

  @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 2 minutes ago from Skewen, Wales

  @virginmedia I received it back in May/June time, I already logged a complaint with the person who promised me they had sort it because of your absolutely abysmal customer service and still nearly another month later, moving into October I still have not received my refund! Coming into 6 mths

• 
  Jonathan Tobin (@JonoTobin) reported 10 minutes ago from Aberavon, Wales

  @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

• 
  Swansea Sixth form College (@Sixth_Form_Coll) reported 11 minutes ago from Swansea, Wales

  @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

• 
  kat 🍊 (@_katyjames) reported 17 minutes ago from Swansea, Wales

  @virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is

• 
  S (@SimonLew87) reported 20 minutes ago from Swansea, Wales

  @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 21 minutes ago from Swansea, Wales

  @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

• 
  Chris Richards (@cymruchrisrich) reported 23 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported 32 minutes ago from Swansea, Wales

  @virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.

• 
  Chris Llewellyn (@CLlewellyn19) reported 33 minutes ago from Swansea, Wales

  @virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 43 minutes ago from Swansea, Wales

  @virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.

• 
  Darren Hughes (@DarrenH99174695) reported 43 minutes ago from Swansea, Wales

  @virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.

• 
  👹JGall👹 (@_JGall) reported 45 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  Alice Spils (@spilzzz) reported 49 minutes ago from Swansea, Wales

  @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

• 
  Kamil Yılmaz (@YilmazKml) reported 51 minutes ago from Swansea, Wales

  @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

• 
  Vanessa Walsh (@NessafromNeath) reported 53 minutes ago from Neath, Wales

  Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

• 
  Duncan Lewis (@grumpyoldprof) reported 54 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Jonathan🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IROJDP) reported 59 minutes ago from Swansea, Wales

  @virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service

• 
  👹JGall👹 (@_JGall) reported 59 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia Virgin are so bad I have them too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jose Coixao (@notnotzecoxao) reported 7 minutes ago

  @GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao

• 
  Mike Fuller (@ninepine) reported 11 minutes ago

  @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡

• 
  David Cooper (@TeessideDCooper) reported 12 minutes ago

  @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

• 
  Rob Lawler (@RobLawler840229) reported 16 minutes ago

  @virginmedia had no service since the 13th May and just been told that the problem won’t be fixed until the 26th May after being pushed back from the 20th do I qualify for the auto compensation ??

• 
  K D (@kevdev83) reported 18 minutes ago

  @virginmedia Any idea why my Internet is so crap today on the wirral literally dropping out constantly and it's the holidays the kids are going mad

• 
  Ivan Elmanov (@GregoryRasputin) reported 18 minutes ago

  @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.

• 
  Ex-Fedupcivvy (@Fedupcivvy) reported 19 minutes ago

  @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 20 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  I.C (@IanCockerill2) reported 20 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  Gen X (@trail_71) reported 21 minutes ago

  @virginmedia It says there’s a fault but hoping to fix by May 18th 🤷 I’ve rebooted the box and it seems fine now