Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	Phone	15 hours ago
Swansea	TV	1 day ago
Swansea	TV	1 day ago
Swansea	TV	1 day ago
Swansea	TV	1 day ago
Swansea	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Haylz 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HayleyJones1987) reported 2 minutes ago from Swansea, Wales

  @virginmedia Hi, who can help in setting up a new landline phone? I’ve followed the instructions it came with but it doesn’t make calls or receive etc. thanks.

• 
  Simon Rees (@si_rees) reported 7 minutes ago from Margam, Wales

  @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

• 
  Carl Billingsley (@carlbillings61) reported 8 minutes ago from City and County of Swansea, Wales

  @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

• 
  Daniel Williams (@BottleShopDan) reported 15 minutes ago from Maesteg, Wales

  @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

• 
  Chris Llewellyn (@CLlewellyn19) reported 16 minutes ago from Swansea, Wales

  @virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 16 minutes ago from Swansea, Wales

  @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

• 
  S (@SimonLew87) reported 17 minutes ago from Swansea, Wales

  @virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.

• 
  Rachel George (@George2Rachel) reported 21 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  S (@SimonLew87) reported 21 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  S (@SimonLew87) reported 21 minutes ago from Swansea, Wales

  @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

• 
  Rachel George (@George2Rachel) reported 22 minutes ago from Neath, Wales

  @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

• 
  Elliot Griffiths (@ELGriff28) reported 36 minutes ago from Swansea, Wales

  @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

• 
  S (@SimonLew87) reported 36 minutes ago from Swansea, Wales

  @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

• 
  Hywel (@Hywel79) reported 37 minutes ago from Swansea, Wales

  You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

• 
  Jonathan Tobin (@JonoTobin) reported 37 minutes ago from Aberavon, Wales

  @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

• 
  Véronica (@Veronica_Cino) reported 40 minutes ago from Swansea, Wales

  @virginmedia You guys are the worst literally, your replies are so slow!

• 
  Neil Parry (@Ericsonnycon) reported 40 minutes ago from Swansea, Wales

  @virginmedia There are no issues via your link

• 
  chris grindle (@chrissyg666) reported 53 minutes ago from Dunvant, Wales

  @virginmedia it's happening again...the #redbutton is not working #efl

• 
  Chris Richards (@cymruchrisrich) reported 54 minutes ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

• 
  Beccy Blackmore (@belock14) reported 58 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bri Armstrong (@BriArmstrong7) reported 7 minutes ago

  @ShaneGreen1980 @JamieGBarry @virginmedia You really don't. Whenever my contract is up I speak to them and get the same deal as a new customer every time

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 14 minutes ago

  @ProfChocCaXe @virginmedia And you can't see that you have no self-awareness and that you're rude and seek to be hurtful. It pities me that you have no standards which is demonstrated by your interactions here and how totally unbecoming they are.

• 
  Olivia Litter (@LitterOlivia) reported 16 minutes ago

  @PeteUK7 @virginmedia Virgin are awful. They owe me £170 and of course it’s no where to be seen. They once chased me as a student and single mother at 21 for £2 and threatened legal action until I paid. They are uncontactable as well and quite deliberately so. I’ve left them and won’t be back. Shamefu

• 
  🇬🇧 FI is awesome 😎 (@GrahamCompton) reported 19 minutes ago

  @JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.

• 
  Mary (@kanyonatic) reported 20 minutes ago

  @virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!

• 
  carol stevens (@CarolSTilly) reported 21 minutes ago

  @virginmedia horrendous problems trying to sort our boxes before 2 June. Tried speaking to someone, tried app, tried QR code. What happens if this isn’t done by 2 June. Need urgent help. Not impressed

• 
  Pete Domican (@PeteDomican) reported 25 minutes ago

  @Grumpus04164070 @PeteUK7 @virginmedia After my father died, one company said ‘we’ll keep his customer account on file, in case he wants to reopen his account’.

• 
  William Bone ッ (@Talk_To_Will) reported 27 minutes ago

  @LouiseE120682 @PeteUK7 @virginmedia They are the absolute worst. Not even sure I could put into words how bad they are.

• 
  Steven Dale (@steven_dale) reported 27 minutes ago

  @virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!

• 
  Sandra Robinson (@mrsluc) reported 28 minutes ago

  @JamieGBarry @virginmedia I may be alone here, but I got a 18 month contract for less than I was paying for previous 18 months. Offer just came up on my phone. Alone again but I have never had an issue wth @virginmedia