Virgin Media outages and service status in Neath, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 31, 5:36 PM GMT+1.
- TV (85%)
- Internet (6%)
- Wi-fi (3%)
- Phone (3%)
- E-mail (2%)
- Total Blackout (2%)
The latest reports from users having issues in Neath come from postal codes SA11 and SA10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
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2 days ago | |
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Swansea
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Phone | 5 days ago |
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Swansea
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TV | 6 days ago |
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Swansea
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TV | 6 days ago |
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Swansea
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TV | 6 days ago |
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Swansea
|
TV | 6 days ago |
Nearby cities with recent reports
28 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟShane๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Shane_Rees) reported from Swansea, Wales@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Hey Iโve done everything on your website and still the same issues.
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S (@SimonLew87) reported from Swansea, Wales@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint ๐ก
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G (@therealGDJ) reported from Pontarddulais, Wales@philhovestadt @virginmedia That is only half of the issue...
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Vanessa Walsh (@NessafromNeath) reported from Neath, WalesDisappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Nat (@DragonEmbers) reported from Swansea, Wales@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service ๐
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Paul Johnson (@enfysjack) reported from Swansea, Wales@virginmedia ยฃ50 more for the same package seems unfair to your loyal existing customer's
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chris (@chris061183) reported from Skewen, Wales@mb1984 @virginmedia glad it's not only me with this issue mate ๐. very poor
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Nat (@DragonEmbers) reported from Swansea, WalesCan't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems ๐
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesVirgin shitty media down yet again #VirginMediadown #virginmedia
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๐๐ฒ๐ ๐๐ถ๐๐๐ด๐ฒ๐ฟ๐ฎ๐น๐ฑ (@Dex_Fitz) reported from Skewen, Wales@virginmedia Youโve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door
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Kevin Child (@KevDocChild) reported from Swansea, Wales@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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Sophie ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Leelamou) reported from Swansea, Wales@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Wonโt ever be using you again. See ya ๐๐ผ
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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Kristian Turner (@Kristian_Turner) reported from Swansea, Wales@virginmedia Landline, Tivo and Broadband all down. What can I do?
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Geraint Reynolds (@Gezz99) reported from Aberavon, Wales@virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong ๐คฆ
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim (@timlumley) reported@virginmedia Getting fed up of my Broadband speed dropping. Others in the Gateford area of Worksop are saying the same. Kindly rectify whatever is wrong please. I do not pay you for slow speeds!
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wendyh (@wendyhemsworth) reported@virginmedia our internet is down as is our neighbours. Online it says issue with our hub but followed all instructions and still says issue. Online says no outages but both ours and neighbours are down. They have engineer booked for tomorrow but I need internet now
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TB (@Peerabeee) reported@virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) & internet is still broken. Now you demand an illegal cancellation fee? Formal complaint raised: C-010626172 (Yeliz Guven Bilgin). @Ofcom #VirginMedia #Ofcom #Broadband
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LegendlKiller2k โขโช (@legendkiller2k8) reported@HarryZiman @OliverGMcManus @virginmedia Virgin Media use their own network.
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Sadie~Jane (@sadiejane29) reported@virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting ๐ค Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really ๐
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Graham FIrth ๐ฌ๐ง๐๐๐ค๐ (@firth_graham) reportedThanks @virginmedia for cancelling installation due today with less than 24 hours notice. Great you think itโs acceptable to now leave me for 2 weeks with no working from home or security cameras. Customer services canโt be bothered to call back, guess Iโm leaving before joining
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Paul W Mitchell (@pwmcomms) reportedUpgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives
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Steve Hilditch (@SteveHilditch) reportedWell done virginmedia. โIntermittent signal in your areaโ during the penalty shoot out of the champions league final. Missed most of it. Not impressed.
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Chezza O (@LonelyLondoner) reported@virginmedia if I had a dollar for every time I lost network. The router just goes off? What is this? I mean what is the point of this? Run me my refund please
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Ben Evans (@benev91) reported@virginmedia we have been without internet for a week now. Rinsed through mobile data. Fix date apparently (4th date given) now on 3rd June. We have received compensation but an easy fix wouldโve been to give us unlimited data on our mobiles (both with o2) for the month.