Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	TV	6 hours ago
Swansea	Internet	2 days ago
Port Talbot	Internet	3 days ago
Swansea	E-mail	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Lucy Cohen (@LucyMazuma) reported 6 minutes ago from Swansea, Wales

  @virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 9 minutes ago from Swansea, Wales

  @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

• 
  Duncan Lewis (@grumpyoldprof) reported 10 minutes ago from Skewen, Wales

  @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

• 
  S (@SimonLew87) reported 10 minutes ago from Swansea, Wales

  @virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.

• 
  Rachel George (@George2Rachel) reported 13 minutes ago from Neath, Wales

  @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

• 
  Jonathan Tobin (@JonoTobin) reported 17 minutes ago from Aberavon, Wales

  @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

• 
  Gareth Slee  (@garethslee) reported 19 minutes ago from Port Talbot, Wales

  @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

• 
  Swansea Sixth form College (@Sixth_Form_Coll) reported 25 minutes ago from Swansea, Wales

  @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

• 
  🧑‍💻 Michał in CS (@michalincs) reported 31 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported 33 minutes ago from Bridgend, Wales

  @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

• 
  Hywel (@Hywel79) reported 34 minutes ago from Swansea, Wales

  You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

• 
  Rachel George (@George2Rachel) reported 34 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  Michael owen Ⓜ (@mikeyowen2) reported 36 minutes ago from Cwmafan, Wales

  @virginmedia network is the worst WiFi I have ever witnessed in my life.

• 
  Kamil Yılmaz (@YilmazKml) reported 40 minutes ago from Swansea, Wales

  @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

• 
  Carl Billingsley (@carlbillings61) reported 41 minutes ago from City and County of Swansea, Wales

  @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

• 
  Stuart Davis (@stuartdavis21) reported 42 minutes ago from Swansea, Wales

  Virgin shitty media down yet again #VirginMediadown #virginmedia

• 
  Robbie Phillips (@RobbieP99625428) reported 47 minutes ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  G (@therealGDJ) reported 55 minutes ago from Pontarddulais, Wales

  @virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!

• 
  G (@therealGDJ) reported 56 minutes ago from Pontarddulais, Wales

  @virginmedia do you actually offer any kind of service??

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 60 minutes ago from Skewen, Wales

  @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 6 minutes ago

  @virginmedia You never reply to messages! Why bother asking to send us a DM. Also what’s the confusion you mentioned?

• 
  John Bhoy Walton (@walton_bhoy) reported 11 minutes ago

  @virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?

• 
  Yampy Yamyam (@YampyYamYam) reported 14 minutes ago

  @biggle1908 Bloody awful. Been with virgin media for years. Last 12 months internet constantly crashing or really slow andthey doubled our renewal . Ditched them for EE. 24 quid a month with great speed

• 
  Jacqueline Bolton (@JacquelineBolto) reported 22 minutes ago

  @virginmedia How do I report the broadband outage? You chatbot is hopeless

• 
  Dan Kitwood (@dkitwood) reported 22 minutes ago

  @virginmedia @virginmedia Shall I start posting screengrabs of the conversation I had with your customer service representative on here? Or are you going to reply?

• 
  Frazzz (@FrazzzYT) reported 24 minutes ago

  "There is intermittent signal in your area" so what did @virginmedia spend nearly a week destroying the Internet in this area actually fix... can't wait to leave once Openreach finish their build in this area. Sick of terrible service. Trying to run a business lol

• 
  Jacqueline Bolton (@JacquelineBolto) reported 24 minutes ago

  @virginmedia My private messages don't appear to be being sent. Am having to use phone data to message you. We live in Surrey. Not prepared to give my postcode here. No Internet since 5am. Independent sites say there is an outage that would cover our area.

• 
  propper klopper (@gilesy10982) reported 25 minutes ago

  @miked36 @virginmedia No problem at all 👍🏻

• 
  Lynne (@ljbrameld) reported 26 minutes ago

  @RichardMorrow10 @virginmedia You’ll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque 🥴). Still waiting. Bet it never arrives.

• 
  (tez7n2) (@MickeyDN7) reported 28 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back