Virgin Media

Virgin Media Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Neath, Wales 03/15/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Swansea and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomSwansea Total Blackout
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomNeath Internet
United KingdomNeath Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • NessafromNeath Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • paul_g89 Paul G (@paul_g89) reported from Swansea, Wales

    @virginmedia can’t update my package online can you help please

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • MrsSusanAlder Susan Alder (@MrsSusanAlder) reported from Swansea, Wales

    When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

  • spilzzz Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

  • DSebburn Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • spilzzz Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

  • _JGall 👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

  • LucyMazuma Lucy Cohen (@LucyMazuma) reported from Swansea, Wales

    @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • garethslee Gareth Slee  (@garethslee) reported from Port Talbot, Wales

    @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • Vanilla__Slice Sarah (@Vanilla__Slice) reported from Swansea, Wales

    @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

  • _JGall 👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia Virgin are so bad I have them too

  • hedges1975 Richard Hedges (@hedges1975) reported from Gorseinon, Wales

    @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Virgin shitty media down yet again #VirginMediadown #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IDanzoh Danzoh™️ (@IDanzoh) reported

    @virginmedia on the phone twice and your colleagues put the phone down complete joke, not to mention changing my bill date and concealing my direct debit without even sending an email!

  • JasmineEllis_ Jasmine Ellis (@JasmineEllis_) reported

    @virginmedia Nope, says no known issues 'WN6 8HW'

  • Misseymystica Ms Mena-Love (@Misseymystica) reported

    @virginmedia It said 6pm, it’s now 8pm! It’s been like this all day. I tried working remotely on the terrible broadband, exhausted my mobile data and missed two meetings. It was a bright and sunny day and spent it praying over WiFi. 😔😔😔

  • GeeNelly Gee ☁️ (@GeeNelly) reported

    @virginmedia no :(:( help me pls

  • AshkboosNazanin Nazanin Ashkboos (@AshkboosNazanin) reported

    @virginmedia Thanks! Will I definitely get through? I’ve been calling your costumer services for a year now. They have told me they will call me back (still waiting for this call) and nothing has been done. I don’t want to be let down again

  • Misseymystica Ms Mena-Love (@Misseymystica) reported

    So unfair @virginmedia. You guys ruined my Friday with the broadband issues. I can’t wait to move home just so I can go back to @Hyperoptic.

  • lottieelson_ lottie (@lottieelson_) reported

    @virginmedia Provide a better service and compensation for lost service under 48 hours, never known anything so poor

  • ScrewFlawless ScrewFlawless (@ScrewFlawless) reported

    @virginmedia broadband down in Dublin 9 for hours now, impossible to get through to you over the phone, what’s happening?

  • JohnBSylvester Viscount Kingston (@JohnBSylvester) reported

    @virginmedia have refused to test for a fault on an elderly relative’s phone. He has onset dementia and needs a phone but the operative (Ria) refuses to help or put us through to her team leader...this is disgusting behaviour #virginareshit

  • Lukeswrld999777 Lukeswrld (@Lukeswrld999777) reported

    @virginmedia its still not working