Virgin Media Outage Report in Neath, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Neath come from postal codes SA10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Swansea |
Total Blackout | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Neath |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia pls fix my wifi
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
-
Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
-
Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
-
JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
-
Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
-
Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
-
Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
-
Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
-
👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
-
Nat
(@DragonEmbers) reported
from
Swansea, Wales
Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂
-
Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
-
Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
-
Richard Hedges
(@hedges1975) reported
from
Gorseinon, Wales
@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
-
👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
⚾🍁🐦🇨🇦Paul Mackay🏴⚒️🏆⚽
(@PaulMackay8) reported
@virginmedia Hi, please can you let me know when you will be switching on services in #HaywardsHeath? I'm currently paying loads to @skytv as I'm out of contract waiting for you to switch on our should I get #SkyGlass? Please help
-
smithy whu GSBOUT
(@smithywhu28) reported
@virginmedia what’s going on in the Rm6 area you said it would be back last night still tv and broadband down 2nd time in a week absolute joke
-
BPTUK_Artist
(@BPTUK_Artist) reported
@virginmedia no broadband again, on your improved, faster more reliable network, there's a surprise. It's only been the 3rd month running of disruption!
-
ZeroDarkThirty🤫
(@KingMarvz29) reported
@virginmedia That I did not agree to. I don't see how that's fair and to be honest Ofcam don't allow such things so I have a right to cancel without any early termination fees due to such actions
-
KH
(@eternalstudentk) reported
@virginmedia having real issues using data abroad (Croatia). Tried calling you and being told I can’t connect. Can make calls and send texts without problem otherwise. Any suggestions?
-
Jane Symons
(@JaneSymons1) reported
@LabelFreeBrands I had a spate of calls from people pretending to be @virginmedia saying they'd had reports of an issue and if eventually said that if I didn't change settings in some way they would disconnect me. Strangely enough, the calls stopped when I called their bluff
-
Dr Jenny Stewart
(@JennyfilmDr) reported
@virginmedia We were charged £84. The installation kit never arrived in the post. We lost a day's work. Please give me a phone number so I can speak to a human being. It's all chat bots and automated responses on your website.
-
Kieran Murphy
(@Kieran0704) reported
@virginmedia can you please send us your customer complaints number. We are experiencing awful service and no help from your customer services department. Never had this with @SkyMediaUK
-
lucy
(@lucia1806) reported
@virginmedia Please at least let us know what the actual issue is instead of just stating. Engineers have found the problem etc. I really hope this gets sorted out quickly and we will be expecting some compensation for this loss of services.
-
David Watts
(@LordWatts) reported
@virginmedia Lol so you charge me £20 for a delivery that never delivered, I complain, and here’s the resolution!!! Really feel that ‘extra guidance on billing’ has returned £20 to my pocket. #virginmedia #badcustomerservice