Virgin Media outages and service status in Neath, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Neath, including 1 direct report.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 15, 6:44 AM GMT+1.
- TV (94%)
- Internet (6%)
The latest reports from users having issues in Neath come from postal codes SA11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Swansea, Maesteg, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
TV | 10 hours ago |
|
Neath
|
TV | 1 day ago |
|
Swansea
|
TV | 1 day ago |
|
Swansea
|
TV | 1 day ago |
|
Swansea
|
TV | 1 day ago |
|
Swansea
|
TV | 1 day ago |
Nearby cities with recent reports
18 recent signals
6 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Elliot Griffiths (@ELGriff28) reported from Swansea, Wales@virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Jonathan Tobin (@JonoTobin) reported from Aberavon, WalesSpend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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MrandMrs50Plus (@MrandMrs50Plus) reported from Port Talbot, Wales@virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?
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Robbie Phillips (@RobbieP99625428) reported from Aberavon, WalesVirgin Media nightmare to get advice and problems sorted
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Paul Johnson (@enfysjack) reported from Swansea, Wales@virginmedia £50 more for the same package seems unfair to your loyal existing customer's
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?
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Paul Johnson (@enfysjack) reported from Swansea, WalesHe @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
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Beccy Blackmore (@belock14) reported from Aberavon, Wales@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Kristian Turner (@Kristian_Turner) reported from Swansea, Wales@virginmedia Landline, Tivo and Broadband all down. What can I do?
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia You guys are the worst literally, your replies are so slow!
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia do you actually offer any kind of service??
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chris (@chris061183) reported from Skewen, Wales@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Michael (@MikeARose98) reported from Cwmafan, Wales@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
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Mark Davis (@MarkDav96152735) reported from Gorseinon, WalesWhen you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
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kat 🍊 (@_katyjames) reported from Swansea, Wales@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
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Stephen Squires (@Welsh19) reported from Pontardawe, Wales@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Bragg (@dennybragg) reported@virginmedia Is there a problem with stream tv in B91 Solihull ?
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ianlovely (@ianlovely4) reported@virginmedia Hurry up ffs the golf is on , and your status app is down
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Shaun Riley (@shaunriley1954) reported@virginmedia @Da8blue It took long enough to fix
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Davey Lad (@Daveytmartin) reported@Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!
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Shorty (@ClassicSoulDJ) reported@virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS
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Paul (@Santaxmas) reported@virginmedia Is tv still down?
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Marie Buttriss (@Marie_0612) reported@virginmedia hey, when will there be an update about the tv issue? Mines still not working….
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scouse sense@scousegranny (@scousesense) reported@virginmedia Please cancel my order that was made yesterday. I am in the 14 day cooling off period so cancel it . DM me to get the reference number. Than you
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Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported@virginmedia When is this likely to be? I have stuck on the welcome page for over 24hrs. This is not acceptable and no information being shared on what the problem is and when service is likely to be resumed. Very poor
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Nigel Baker (@NigelBak3r) reported@jmstocka @virginmedia Website never works properly, you get so far then it goes off.