Virgin Media Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Neath |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Phone | |
| Swansea |
TV | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
@virginmedia £50 more for the same package seems unfair to your loyal existing customer's
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Michael
(@MikeARose98) reported
from
Cwmafan, Wales
@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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The_Viking
(@The_Dave_89) reported
from
Swansea, Wales
@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
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Phil
(@phillip_richard) reported
from
Swansea, Wales
@virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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chris grindle
(@chrissyg666) reported
from
Dunvant, Wales
@virginmedia it's happening again...the #redbutton is not working #efl
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia down again . No wifi or tv 😡
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Neil Parry
(@Ericsonnycon) reported
from
Swansea, Wales
@virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.
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Darren Hughes
(@DarrenH99174695) reported
from
Swansea, Wales
@virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.
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David
(@Davetails) reported
from
Aberavon, Wales
@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice
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Neil Parry
(@Ericsonnycon) reported
from
Swansea, Wales
@virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.
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lisa fabb #StandWithUkraine🇺🇦
(@fabblisa) reported
from
City and County of Swansea, Wales
@virginmedia Still no resolution
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🧑💻 Michał in CS
(@michalincs) reported
from
Swansea, Wales
I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.
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Geraint Reynolds
(@Gezz99) reported
from
Aberavon, Wales
@virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.
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Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
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Neil Parry
(@Ericsonnycon) reported
from
Swansea, Wales
@virginmedia There are no issues via your link
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Phil Cowley #YJB4LIFE
(@philcowley2) reported
from
Swansea, Wales
@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Wilson
(@luigiwilson) reported
@virginmedia poor poor poor......sort the service out!!! 😡😡😡
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Helen
(@Helen61427431) reported
@virginmedia Ridiculous, same last night to,, refund please,, you carnt even phone them ,, I have tried it says number invalid haha,, get your stuff sorted , people pay good money for your service,s :)
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NT 💙
(@miniteach1) reported
@virginmedia Can we have an update about expected return to service. Thank you.
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Tracy Field
(@TracyFi31470652) reported
@virginmedia Yet you never get a compensation. Cancelling my new contract in May, they want £80 for basic tv channels and internet!!!
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Nigel Horwood
(@NigBigAir) reported
@virginmedia Yes ... service down and unreliable again / still. I cannot even log it as your website will not respond. So problems this morning and again now. It is not good enough
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lily_star
(@Momonamission78) reported
@virginmedia I have urgent emails to send for work! Please fix this asap 😡
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Becki Abigail
(@BeckiAbigail) reported
@virginmedia Nice of you to inform your customers of your shoddy service again!
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Charlie Roche
(@Charlie88662254) reported
@virginmedia @momoalas93 @virginmedia Hi, what makes you think it's OK to make people wait on hold for 30+ minutes, only to drop the call and then shut off the customer support number entirely? Are you purposely trying to take the piss? (If you're allowed to copy and paste spam, so am I xox)
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Kenneth Mcewan
(@KennethMcewan2) reported
@virginmedia Thank you very much virgin media you can't provide me with the service I'm paying for but you are able to send an email telling me that my bill is ready come May you have just lost a customer
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Harpreet
(@hkaur319) reported
@virginmedia my internet is not connecting to all my devices and is not working on mobile phones. When will this being fixed?