Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	TV	42 seconds ago
Swansea	TV	3 hours ago
Swansea	TV	3 hours ago
Swansea	TV	3 hours ago
Swansea	TV	4 hours ago
Swansea	TV	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Sara-Jane (@identiti32) reported 2 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

• 
  Duncan Lewis (@grumpyoldprof) reported 2 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  S (@SimonLew87) reported 2 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  Paul G (@paul_g89) reported 4 minutes ago from Swansea, Wales

  @virginmedia can’t update my package online can you help please

• 
  Alice Spils (@spilzzz) reported 6 minutes ago from Swansea, Wales

  @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

• 
  Alice Spils (@spilzzz) reported 8 minutes ago from Swansea, Wales

  @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

• 
  Michael (@MikeARose98) reported 10 minutes ago from Cwmafan, Wales

  @virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡

• 
  Rachel George (@George2Rachel) reported 16 minutes ago from Neath, Wales

  @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 17 minutes ago from Skewen, Wales

  @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

• 
  GAYNOR JOHNSON (@JOHNSONGAYNOR) reported 17 minutes ago from Skewen, Wales

  @virginmedia Had trouble with TV since this morning. Now have just BBC and ITV. Tried phoning but had short message saying they are busy and phone later! Phoned later…same message! What’s going on!?

• 
  Richard Hedges (@hedges1975) reported 23 minutes ago from Gorseinon, Wales

  @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

• 
  Robbie Phillips (@RobbieP99625428) reported 24 minutes ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  jamesleonard (@jamesleonard40) reported 36 minutes ago from Swansea, Wales

  @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

• 
  Jonathan🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IROJDP) reported 37 minutes ago from Swansea, Wales

  @virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service

• 
  Simon Rees (@si_rees) reported 37 minutes ago from Margam, Wales

  @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

• 
  Swansea Sixth form College (@Sixth_Form_Coll) reported 48 minutes ago from Swansea, Wales

  @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

• 
  Andy Williams (@scooterman79_1) reported 48 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  G (@therealGDJ) reported 50 minutes ago from Pontarddulais, Wales

  @philhovestadt @virginmedia That is only half of the issue...

• 
  🧑‍💻 Michał in CS (@michalincs) reported 54 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 55 minutes ago from Skewen, Wales

  @virginmedia I received it back in May/June time, I already logged a complaint with the person who promised me they had sort it because of your absolutely abysmal customer service and still nearly another month later, moving into October I still have not received my refund! Coming into 6 mths

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo (@MrsPeebs208) reported 6 minutes ago

  @JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else

• 
  Salmongymnast (@Danny_f1_fan) reported 8 minutes ago

  @virginmedia @bobe_brodie Please check south Devon Torquay. Tq2 5nu. As down yet again. Was down couple weeks ago for 3 days !!!

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 8 minutes ago

  @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 8 minutes ago

  @virginmedia My broadband went down at 11.30am . My hub is now flashing yellow and no access to TV.

• 
  Neilio 🇬🇧 (@neilstitfer) reported 10 minutes ago

  Usual inhumane customer service from. @virginmedia : they sent a debt agency on me for an unpaid bill. I paid the bill. Virign claim not to have received the money. And they want ME to chase the debt collectors and they have charged me for missing another month (I haven't) filth

• 
  Alison Metcalfe (@cocowills) reported 11 minutes ago

  Down again 2nd time in 2 days!!Come on Virgin!!Sort it out!! #VirginMedia

• 
  𝕄𝕒𝕣𝕚𝕒 𝕃𝕖𝕨𝕚𝕤 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_mclewis) reported 12 minutes ago

  @virginmedia Can you please issue an update on your interrupted services (TV and broadband) in the SA6 area please. They have been down since yesterday and the ETA is 1am tomorrow!!! It's half term and no update has been given to anyone!

• 
  Jonathan Tyler (@jonotyler80) reported 15 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26

• 
  Stevy Martin (@_inexcelsisdeo) reported 16 minutes ago

  @virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?

• 
  kelefc79 (@kelefc79) reported 16 minutes ago

  @virginmedia 4 days my elderly dad has been without service. Not good enough.