Virgin Media outages and service status in Neath, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.
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Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Nett 🏴 (@NettThom) reported from Neath, WalesCustomer service is an alien concept to @virginmedia
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Hywel (@Hywel79) reported from Swansea, WalesYou'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Skewen, Wales@virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Jonathan Tobin (@JonoTobin) reported from Aberavon, WalesSpend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Gareth Slee (@garethslee) reported from Port Talbot, Wales@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
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Phil Cowley #YJB4LIFE (@philcowley2) reported from Swansea, Wales@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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The_Viking (@The_Dave_89) reported from Swansea, Wales@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
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lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported from City and County of Swansea, Wales@virginmedia Still no resolution
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.
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Kristian Turner (@Kristian_Turner) reported from Swansea, Wales@virginmedia Landline, Tivo and Broadband all down. What can I do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gauci Reports (@GauciReports) reported@LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.
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Rach A (@Rach_EL_1982) reportedVirgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media
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Pekalton (@Pekalton) reported@ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad
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Tom J Jarvis (@TomJJarvis) reported@virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/
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Expanse Consulting Ltd (@ExpanseCon) reported@ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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Zoe Smith (@ladyspeakerz) reportedThis country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY
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Virgin Media News (@VirginMediaNews) reportedMore than 1,000 drivers were caught speeding across Ireland during National Slow Down Day, which coincided with the first full week of children returning to school. Among the highest speeds detected were 194km/h in a 100km/h zone in Letterkenny, 128km/h in an 80km/h zone in Naas, and 104km/h in a 50km/h zone in Galway. More on Virgin Media PLAY
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GunnerF77ox🦊 (@ifoxy1977) reportedHello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia
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F1blag (@f1blag) reported@MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.
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Monty Kumbulla (@KumbullaMonty) reported@virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?