Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, and Port Talbot.

City	Problem Type	Report Time
Swansea	Internet	1 day ago
Neath	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Paul Johnson (@enfysjack) reported 26 seconds ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

• 
  chris (@chris061183) reported 59 seconds ago from Skewen, Wales

  @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

• 
  Duncan Lewis (@grumpyoldprof) reported 1 minute ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  🧑‍💻 Michał in CS (@michalincs) reported 3 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported 4 minutes ago from Swansea, Wales

  @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

• 
  Elliot Griffiths (@ELGriff28) reported 6 minutes ago from Swansea, Wales

  @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

• 
  Kristian Turner (@Kristian_Turner) reported 9 minutes ago from Swansea, Wales

  @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

• 
  S (@SimonLew87) reported 10 minutes ago from Swansea, Wales

  @virginmedia Yeah I’ve done that and same issues

• 
  Nat (@DragonEmbers) reported 12 minutes ago from Swansea, Wales

  Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

• 
  Phil (@phillip_richard) reported 19 minutes ago from Swansea, Wales

  @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 23 minutes ago from Skewen, Wales

  @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

• 
  Hywel (@Hywel79) reported 23 minutes ago from Swansea, Wales

  You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

• 
  Rachel George (@George2Rachel) reported 26 minutes ago from Neath, Wales

  @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

• 
  Andy Williams (@scooterman79_1) reported 27 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  S (@SimonLew87) reported 30 minutes ago from Swansea, Wales

  @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

• 
  MrandMrs50Plus (@MrandMrs50Plus) reported 34 minutes ago from Port Talbot, Wales

  @virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?

• 
  Jackson (@Jackson_SCFC) reported 36 minutes ago from Swansea, Wales

  @virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.

• 
  Nat (@DragonEmbers) reported 42 minutes ago from Swansea, Wales

  @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

• 
  Jonathan Tobin (@JonoTobin) reported 44 minutes ago from Port Talbot, Wales

  @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

• 
   Val  (@Botleylady) reported 57 minutes ago from Swansea, Wales

  Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GamerStyle1980 (@GamerStyle1980) reported 5 minutes ago

  @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god

• 
  1965 Blue 1878 (@noimspartakus) reported 8 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  Steve Kelly (@kellyokid) reported 10 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  Adam (@adamebond) reported 10 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 12 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 13 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Seren 7 (@Seren_7) reported 13 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  Philip Robson (@philnap73) reported 14 minutes ago

  @InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot

• 
  👑 NG Football 👑 (@Bigdeano88) reported 15 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia

• 
  Ashley Blick (@ablick1986) reported 16 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!