Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea, Neath, and Maesteg.

City	Problem Type	Report Time
Port Talbot	Phone	2 days ago
Port Talbot	Phone	3 days ago
Swansea	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Nat (@DragonEmbers) reported 3 minutes ago from Swansea, Wales

  @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

• 
  lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported 9 minutes ago from City and County of Swansea, Wales

  @virginmedia Still no resolution

• 
  Michael owen Ⓜ (@mikeyowen2) reported 13 minutes ago from Cwmafan, Wales

  @virginmedia network is the worst WiFi I have ever witnessed in my life.

• 
  Duncan Lewis (@grumpyoldprof) reported 14 minutes ago from Skewen, Wales

  @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

• 
  chris (@chris061183) reported 16 minutes ago from Skewen, Wales

  @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

• 
  Simon Rees (@si_rees) reported 18 minutes ago from Margam, Wales

  @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

• 
  JonJamesPhotography (@JonJamesPhoto81) reported 21 minutes ago from Port Talbot, Wales

  @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

• 
  👹JGall👹 (@_JGall) reported 23 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  Rachel George (@George2Rachel) reported 25 minutes ago from Neath, Wales

  @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

• 
  Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported 26 minutes ago from Swansea, Wales

  @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

• 
  Sara-Jane (@identiti32) reported 29 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

• 
  Duncan Lewis (@grumpyoldprof) reported 33 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Véronica (@Veronica_Cino) reported 34 minutes ago from Swansea, Wales

  @virginmedia You guys are the worst literally, your replies are so slow!

• 
  kat 🍊 (@_katyjames) reported 35 minutes ago from Swansea, Wales

  @virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is

• 
  Elliot Griffiths (@ELGriff28) reported 38 minutes ago from Swansea, Wales

  @virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡

• 
  Andy Williams (@scooterman79_1) reported 39 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  Chris Richards (@cymruchrisrich) reported 40 minutes ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

• 
  Jonathan Tobin (@JonoTobin) reported 42 minutes ago from Aberavon, Wales

  Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

• 
  Jackson (@Jackson_SCFC) reported 50 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Véronica (@Veronica_Cino) reported 56 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 8 minutes ago

  @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

• 
  A.Brown (@_DundeePerfect_) reported 12 minutes ago

  @paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.

• 
  Hodl my Bags (@SWINGER46708173) reported 15 minutes ago

  @virginmedia Yes you can find a way to contact me and we can try sort the issue as it is over 6 weeks without been solved

• 
  Molecule (@MoleculeClips) reported 17 minutes ago

  Thank **** the World cup games are on RTE and not @VirginMediaIE because holy **** the virgin media player is so bad. Like I can't even watch Love island Island on it. I keep getting a "Failed to connect to To streams API" pop up. Tech team must be asleep

• 
  Bhavin (@Bhavinmaru2020) reported 19 minutes ago

  @virginmedia Hi if there is fault in the area shouldn’t the engineers working on it now to fix it!

• 
  Some-Nick1976 (@Some_Nick1976) reported 21 minutes ago

  @virginmedia The issue is that it drops in and out constantly throughout these times. When it does eventually come back on it is very slow

• 
  Chris L (@CDPL1) reported 21 minutes ago

  @virginmedia what a joke of a company. I need my broadband point moved. Cable through the frame of my front door will be cut next week when a new door is installed. I will be without a service until 13th July which is the earliest an engineer can attend.

• 
  Steve Wright (@wobbleatbar) reported 21 minutes ago

  @virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.

• 
  TinaThomas (@haditaminuteago) reported 27 minutes ago

  @virginmedia our internet has gone down, AI bot says we need a new hub and will send one in 3 to 5 days . Will I get a refund for the days I have no service?

• 
  Lyn Prodger (she/her) (@Prodgey) reported 28 minutes ago

  @virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area