Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea, Neath, and Maesteg.

City	Problem Type	Report Time
Port Talbot	TV	1 day ago
Swansea	TV	2 days ago
Port Talbot	TV	5 days ago
Neath	TV	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  S (@SimonLew87) reported 3 minutes ago from Swansea, Wales

  @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

• 
  Adam Croft (@Adamcroft1996) reported 5 minutes ago from Pontarddulais, Wales

  @virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door

• 
  Michael Jenkins (@Michael73271023) reported 6 minutes ago from Dyffryn Clydach, Wales

  @virginmedia sort your internet out as it's not working yet again

• 
  JonJamesPhotography (@JonJamesPhoto81) reported 6 minutes ago from Port Talbot, Wales

  @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

• 
  chris (@chris061183) reported 7 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  David (@Davetails) reported 9 minutes ago from Aberavon, Wales

  @virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.

• 
  Swansea Sixth form College (@Sixth_Form_Coll) reported 9 minutes ago from Swansea, Wales

  @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

• 
  Michael owen Ⓜ (@mikeyowen2) reported 13 minutes ago from Cwmafan, Wales

  @virginmedia network is the worst WiFi I have ever witnessed in my life.

• 
  Abbie Thompson (@abbiet126) reported 18 minutes ago from Swansea, Wales

  @virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.

• 
  Jonathan Tobin (@JonoTobin) reported 18 minutes ago from Aberavon, Wales

  @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

• 
  Chris Llewellyn (@CLlewellyn19) reported 24 minutes ago from Swansea, Wales

  @virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 25 minutes ago from Skewen, Wales

  @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

• 
  Duncan Lewis (@grumpyoldprof) reported 30 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Stuart Davis (@stuartdavis21) reported 35 minutes ago from Swansea, Wales

  Virgin shitty media down yet again #VirginMediadown #virginmedia

• 
  Véronica (@Veronica_Cino) reported 36 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

• 
  Ben Lewis-Bloor (@BenSwansea) reported 40 minutes ago from Swansea, Wales

  @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

• 
  Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported 48 minutes ago from Swansea, Wales

  @virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice

• 
  S (@SimonLew87) reported 49 minutes ago from Swansea, Wales

  @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

• 
  M (@FROMMARGAM) reported 52 minutes ago from Margam, Wales

  Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 53 minutes ago from Swansea, Wales

  @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reform UK - Lincoln Branch (@ReformUKLincoln) reported 4 minutes ago

  @Benleo Just look at @Trustpilot reviews. Almost impossible to cancel an @virginmedia contract. Sent all evidence to Ombudsman, got written apology and £150.

• 
  Dylan Brown (@DillB1976) reported 6 minutes ago

  @virginmedia @luvshinobi No you wont, you have constantly ignored my messages regarding my issue

• 
  Arsenal Mark (@ArsenalInjuries) reported 6 minutes ago

  @Benleo Sadly that experience is not exclusive to @virginmedia @skytv are exactly the same, their customer service is also non existent, they care little for the customer and have no regard for customer loyalty or satisfaction. #skytv

• 
  Matt (@mjpenn7) reported 10 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  Tracy (@Tracy15558923) reported 12 minutes ago

  @JaneVCarroll @virginmedia I agree Jane weve been with Virgin Media years always had good customer service always helpful when you ring them too

• 
  John Hatcher (@kolodog1) reported 15 minutes ago

  @virginmedia the service with the WiFi or TV services in the BR5 is poor. 3 times in the last week one of them has went down, today it's the WiFi again.

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 15 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  Simon Beals (@SimonBeals2) reported 17 minutes ago

  @virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.

• 
  Dave (@DaveWW1877) reported 18 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager

• 
  Amy Heppingstall (@AmyHeppi) reported 19 minutes ago

  @quickmediauk I’ve had problems with virgin media WiFi for 6 months now and I can’t keep going like this I’m going to loose my job