Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	Internet	4 days ago
Swansea	Wi-fi	4 days ago
Neath	TV	5 days ago
Swansea	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Stephen Squires (@Welsh19) reported 1 minute ago from Pontardawe, Wales

  @SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…

• 
  The_Viking (@The_Dave_89) reported 3 minutes ago from Swansea, Wales

  @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

• 
  Jonathan Tobin (@JonoTobin) reported 4 minutes ago from Aberavon, Wales

  @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

• 
  Alice Spils (@spilzzz) reported 4 minutes ago from Swansea, Wales

  @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

• 
  Sara-Jane (@identiti32) reported 5 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

• 
  Michael owen Ⓜ (@mikeyowen2) reported 8 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  Chris Davies (@bigchristweets) reported 10 minutes ago from Gorseinon, Wales

  @virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.

• 
  Adam Croft (@Adamcroft1996) reported 12 minutes ago from Pontarddulais, Wales

  @virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?

• 
  kat 🍊 (@_katyjames) reported 13 minutes ago from Swansea, Wales

  @virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is

• 
  Nat (@DragonEmbers) reported 13 minutes ago from Swansea, Wales

  Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

• 
  JonJamesPhotography (@JonJamesPhoto81) reported 19 minutes ago from Port Talbot, Wales

  @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

• 
  S (@SimonLew87) reported 27 minutes ago from Swansea, Wales

  @virginmedia Yeah I’ve done that and same issues

• 
  G (@therealGDJ) reported 27 minutes ago from Pontarddulais, Wales

  @philhovestadt @virginmedia That is only half of the issue...

• 
  👹JGall👹 (@_JGall) reported 32 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 34 minutes ago from Swansea, Wales

  @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

• 
  Darren Hughes (@DarrenH99174695) reported 35 minutes ago from Swansea, Wales

  @virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.

• 
  S (@SimonLew87) reported 36 minutes ago from Swansea, Wales

  @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

• 
  Duncan Lewis (@grumpyoldprof) reported 37 minutes ago from Skewen, Wales

  @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

• 
  Ben Lewis-Bloor (@BenSwansea) reported 53 minutes ago from Swansea, Wales

  @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

• 
  Paul Johnson (@enfysjack) reported 58 minutes ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frazzz (@FrazzzYT) reported 6 minutes ago

  I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-

• 
  glam2506 (@glam1961) reported 9 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  JS (@SweeneyJoanne) reported 11 minutes ago

  @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

• 
  Sandra Robinson (@mrsluc) reported 12 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  Mark King (@markkinga) reported 12 minutes ago

  @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

• 
  Nolan (@nolan1874) reported 13 minutes ago

  @virginmedia is the internet down in DY10 Worcestershire?

• 
  Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported 14 minutes ago

  Being messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.

• 
  Robert Elliot (@RobElliot266) reported 18 minutes ago

  @virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.

• 
  keith addy (@ads913) reported 20 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 23 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching