Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	Internet	2 days ago
Swansea	Internet	4 days ago
Neath	Internet	5 days ago
Swansea	Wi-fi	6 days ago
Swansea	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Duncan Lewis (@grumpyoldprof) reported 13 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  chris grindle (@chrissyg666) reported 16 minutes ago from Dunvant, Wales

  @virginmedia it's happening again...the #redbutton is not working #efl

• 
  Vanessa Walsh (@NessafromNeath) reported 17 minutes ago from Neath, Wales

  Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

• 
  Kristian Turner (@Kristian_Turner) reported 19 minutes ago from Swansea, Wales

  @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

• 
  Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported 21 minutes ago from Bridgend, Wales

  @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

• 
  chris (@chris061183) reported 22 minutes ago from Skewen, Wales

  @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 24 minutes ago from Swansea, Wales

  @virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.

• 
  Michael Jenkins (@Michael73271023) reported 27 minutes ago from Dyffryn Clydach, Wales

  @virginmedia sort your internet out as it's not working yet again

• 
  Jonathan Tobin (@JonoTobin) reported 30 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  Jackson (@Jackson_SCFC) reported 32 minutes ago from Swansea, Wales

  @virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine

• 
  Jackson (@Jackson_SCFC) reported 39 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Rachel George (@George2Rachel) reported 40 minutes ago from Neath, Wales

  @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 41 minutes ago from Skewen, Wales

  @virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!

• 
  Véronica (@Veronica_Cino) reported 49 minutes ago from Swansea, Wales

  @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

• 
  Kamil Yılmaz (@YilmazKml) reported 51 minutes ago from Swansea, Wales

  @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

• 
  Nat (@DragonEmbers) reported 52 minutes ago from Swansea, Wales

  @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

• 
  Paul G (@paul_g89) reported 52 minutes ago from Swansea, Wales

  @virginmedia can’t update my package online can you help please

• 
  Michael owen Ⓜ (@mikeyowen2) reported 53 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  Simon Rees (@si_rees) reported 56 minutes ago from Margam, Wales

  @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

• 
  S (@SimonLew87) reported 59 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 2 minutes ago

  @virginmedia can you please please please sort out your WiFi issues in the Bromley area. This is bloody awful service!!!! 😡

• 
  Takezo Shinobi (@Tiger_Tear) reported 7 minutes ago

  @MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.

• 
  Gareth House (@house_gareth) reported 20 minutes ago

  @virginmedia The brilliant engineer came out and knew what the problem was straight away, the hub hadn't been activated at your end. apparently it has been a common problem the engineers are finding.

• 
  iBraderz (@iBraderz) reported 22 minutes ago

  @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 24 minutes ago

  @lennylaw @virginmedia What's the number? Companies don't like to be contacted directly these days and finding contact numbers is often very difficult. You'd be performing a public service by letting us all know what Virgin's is.

• 
  Jenn Power (@Powerr27) reported 26 minutes ago

  @virginmedia unacceptable our entire village is left without WiFi again. No consideration or urgency for those who have to work and require this! When can we expect a fix?

• 
  Becky (@chibs9184x) reported 27 minutes ago

  @virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤

• 
  CarryOnGemma (@CarryOnGemma) reported 29 minutes ago

  And the two guys who help us get our media up and running don't get a mention because Virgin have not asked us how they did. That'e because they were from another region and it doesn't represent how **** VIRGIN MEDIA is in Scotland.

• 
  Polgara (@Polthesorceress) reported 32 minutes ago

  @virginmedia been a customer since 2006, why is your service getting worse 2nd time in 2 weeks I've been left with no broadband for the whole day.

• 
  FPL Hornet (@fpl_goldenboys) reported 38 minutes ago

  @virginmedia Down every day this week, utter crap