Virgin Media outages and service status in Neath, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- Internet (50%)
- E-mail (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
TV | 12 days ago |
|
Swansea
|
Internet | 13 days ago |
|
Port Talbot
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
Abbie Thompson (@abbiet126) reported from Swansea, Wales@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
-
Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
-
Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales@virginmedia down again . No wifi or tv 😡
-
Richard Hedges (@hedges1975) reported from Gorseinon, Wales@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
-
Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
-
David (@Davetails) reported from Aberavon, Wales@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
-
Stephen Squires (@Welsh19) reported from Pontardawe, Wales@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
-
Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
-
Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.
-
Hywel (@Hywel79) reported from Swansea, WalesYou'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
-
Ade Wagstaff Physio MACP 🏴 (@adewagstaff) reported from Swansea, Wales@virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.
-
MrandMrs50Plus (@MrandMrs50Plus) reported from Port Talbot, Wales@virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?
-
Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia There are no issues via your link
-
Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.
-
G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia do you actually offer any kind of service??
-
Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
-
chris grindle (@chrissyg666) reported from Dunvant, Wales@virginmedia it's happening again...the #redbutton is not working #efl
-
Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?
-
Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Frankoceanpussy (@UnknownKussy) reportedanyone else having problems with virgin media ? we have full wifi bars on everything but nothing is connecting. Called virgin and they said there shows no issues #virginmedia
-
Malcolm Day 🏴 (@MalcDaySTFC) reported@virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.
-
Andy Ward (@Trickyred59) reported@virginmedia @TheAFC0522 Just had my monthly bill. £143. I'm assuming that next month the reduced charge will reflect this "functionality issue".
-
Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reportedWell @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.
-
Keeley 🌻 (@Keeleyeveline_) reportedIs anyone elses @virginmedia broadband down? #virginmedia
-
Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported@JFab208 @virginmedia 28 August according to service status
-
Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported@virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!
-
The other M&M (@UnkUser99) reported@paullewismoney You've clearly never tried to cancel Sky or Virgin Media
-
Jon H (@JonHar1985) reported@virginmedia Haha there is zero point. I’ve got 2 complaints ongoing due to how crap you’ve become. Really love I’m ******* for like another 18 months. Absolute top tier service you bunch of jokers
-
Richard Geraint Evans (@RGE_Art) reported@JFab208 @virginmedia I hope you don't have to endure the hell that is modern day corporate customer services ...