Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	Internet	2 days ago
Swansea	Wi-fi	2 days ago
Neath	TV	3 days ago
Swansea	TV	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  chris grindle (@chrissyg666) reported 6 seconds ago from Dunvant, Wales

  @virginmedia it's happening again...the #redbutton is not working #efl

• 
  Phil (@phillip_richard) reported 3 minutes ago from Swansea, Wales

  @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

• 
  Swansea Sixth form College (@Sixth_Form_Coll) reported 4 minutes ago from Swansea, Wales

  @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

• 
  Kristian Turner (@Kristian_Turner) reported 10 minutes ago from Swansea, Wales

  @virginmedia Landline, Tivo and Broadband all down. What can I do?

• 
  lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported 14 minutes ago from City and County of Swansea, Wales

  @virginmedia Still no resolution

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 14 minutes ago from Swansea, Wales

  @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

• 
  Phil Cowley #YJB4LIFE (@philcowley2) reported 20 minutes ago from Swansea, Wales

  @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

• 
  Jonathan Tobin (@JonoTobin) reported 28 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  Michael owen Ⓜ (@mikeyowen2) reported 32 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  Geraint Reynolds (@Gezz99) reported 33 minutes ago from Aberavon, Wales

  @virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦

• 
  Rachel George (@George2Rachel) reported 35 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  Rachel George (@George2Rachel) reported 35 minutes ago from Neath, Wales

  @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

• 
  chris (@chris061183) reported 36 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  Chris Richards (@cymruchrisrich) reported 37 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
   Val  (@Botleylady) reported 39 minutes ago from Swansea, Wales

  Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.

• 
  Chris Llewellyn (@CLlewellyn19) reported 51 minutes ago from Swansea, Wales

  @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡

• 
  Jackson (@Jackson_SCFC) reported 52 minutes ago from Swansea, Wales

  @virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.

• 
  Duncan Lewis (@grumpyoldprof) reported 53 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Susan Alder (@MrsSusanAlder) reported 57 minutes ago from Swansea, Wales

  When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

• 
  Véronica (@Veronica_Cino) reported 57 minutes ago from Swansea, Wales

  @virginmedia You guys are the worst literally, your replies are so slow!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonny (@MisterBeergut) reported 7 minutes ago

  @Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.

• 
  Mark Aitken (@sparky0710) reported 7 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  Louise Ford (@pixiepoppett) reported 7 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be

• 
  vikas tripurneni💙 (@drvikaz) reported 9 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  BRUCE iLLest 🏴‍☠️🪡🦈 (@jammusnu) reported 13 minutes ago

  @y_alibhai @virginmedia 5 business days retard

• 
  Richard Newell (@Solid_S_Boss) reported 14 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  Lorenzo Rodia (@lrodia) reported 15 minutes ago

  @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

• 
  Man in Black 2125 (@In2125) reported 18 minutes ago

  @virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service

• 
  Tommy Tinkler (@TinklerTommy) reported 18 minutes ago

  @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech

• 
  TWheezy (@TheRealTwheezy) reported 20 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.