Virgin Media outages and service status in Neath, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Neath, including 2 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 22, 4:43 PM GMT+1.
- TV (95%)
- Internet (5%)
The latest reports from users having issues in Neath come from postal codes SA11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea, Neath, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot
|
TV | 2 hours ago |
|
Swansea
|
TV | 19 hours ago |
|
Port Talbot
|
TV | 4 days ago |
|
Neath
|
TV | 7 days ago |
|
Neath
|
TV | 8 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales@virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous
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Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Simon Rees (@si_rees) reported from Margam, Wales@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one
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Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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G (@therealGDJ) reported from Pontarddulais, Wales@philhovestadt @virginmedia That is only half of the issue...
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Kevin Child (@KevDocChild) reported from Swansea, Wales@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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Abbie Thompson (@abbiet126) reported from Swansea, Wales@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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GAYNOR JOHNSON (@JOHNSONGAYNOR) reported from Skewen, Wales@virginmedia Had trouble with TV since this morning. Now have just BBC and ITV. Tried phoning but had short message saying they are busy and phone later! Phoned later…same message! What’s going on!?
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia do you actually offer any kind of service??
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Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
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Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales@virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡
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S (@SimonLew87) reported from Swansea, Wales@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
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M (@FROMMARGAM) reported from Margam, WalesHi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales@virginmedia sort your internet out as it's not working yet again
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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west witch🇬🇧🏴 (@wishful5thinkin) reported@Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney
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Shaun (@shauny67) reported@virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment
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Richard (@xTHEDROIDx) reported@virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.
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Rob Lawler (@RobLawler840229) reported@virginmedia had no service since the 13th May and just been told that the problem won’t be fixed until the 26th May after being pushed back from the 20th do I qualify for the auto compensation ??
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tommy gaughan (@gaughan_tommy) reported@Benleo @virginmedia My experience last week…..after leaving Virgin Media 2 years ago, and switching to City Fibre (Braw Band). I inadvertently cut my external cable, cutting my hedge. Phoned up, - spoke to a real person first time. They came out next morning at 8.10 and replaced my cable. SERVICE!
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Gingerlegs747 (@gingerlegs747) reported@dshensmith @Benleo @virginmedia I had a customer that I went out to maybe 10 times for endless disconnections on their WiFi, turns out they had fitted her a faulty refurbished router from day one.
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Phil NSNO (@Mccartney2Phil) reported@virginmedia there has been issues with the set top/TV since May 18th and it's still not fixed...why ?
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MykeJD (@MykeJD1) reported@saltyy_savage Virgin media personally as much as they annoy me with their prices, they have always been the most reliable, they have issues now and then but generally it works. Recently I was paying around 90 odd for gigabit, all sports, all uhd managed to get 500 now keep all sports for 72
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jamie (@JMRGBY_) reported@j0nfuzz @virginmedia Brsk knocked on the door the other month to say they now had service so we’ll likely go with them.
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.