Virgin Media Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Wi-fi | 3 days ago |
|
Neath
|
Internet | 25 days ago |
|
Swansea
|
Total Blackout | 27 days ago |
|
Neath
|
Internet | 1 month ago |
|
Swansea
|
Internet | 1 month ago |
|
Neath
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia do you actually offer any kind of service??
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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G (@therealGDJ) reported from Pontarddulais, Wales@philhovestadt @virginmedia That is only half of the issue...
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Gareth Slee (@garethslee) reported from Port Talbot, Wales@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Sebbong 🏴 (@DSebburn) reported from Bridgend, Wales@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales@virginmedia sort your internet out as it's not working yet again
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Vanessa Walsh (@NessafromNeath) reported from Neath, WalesDisappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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🏴Shane🏴 (@Shane_Rees) reported from Swansea, Wales@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Kamil Yılmaz (@YilmazKml) reported from Swansea, Wales@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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M (@FROMMARGAM) reported from Margam, WalesHi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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🏴Shane🏴 (@Shane_Rees) reported from Swansea, Wales@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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Val (@Botleylady) reported from Swansea, WalesStill holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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agoniès varda (@fenlandss) reported@virginmedia I am stuck in a loop on your help pages and cannot find where to book an engineer. There's nothing wrong with my service - I just need an engineer to set up my box because it's in a different place to my modem. How can I book an engineer please?
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Mr.E (@MrKenE) reported@virginmedia I understand that you teams can only go on what the systems. Is there no one in virgin media who can help by doing a simple call to the pull team company to ask why the works have not been done? why is it not that simple????
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Vegan join the PCS Union (@Veganforever67) reported from London, England@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Ghost.Of.V15c0untL8t0n (@v15c0untl8t0n) reported@JamesGLA90 Lest your service isn’t fully down with no warning lols. Virgin Media is down in the whole of the area till 8:05am ah.
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Euro Solution (@Eurosolution) reported@virginmedia are you ever going to fix the problem in my area, give me the refund you have promised me for months now and actually answer your phone? Your service is shameful
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Andy Bowater (@AndyBowater) reported@virginmedia Recently joined Virgin, was promised credit on account for up to £100 to settle early cancellation of BT account. Email address I was given to send copy of BT bill keeps bouncing back. Initial contact not answering direct line. Customer service number doesn’t seem to understand
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Andy (@Nexusdog_UK) reported@virginmedia Thanks again for your help, issue is now resolved"
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DyfEv (@DyfEv) reported@virginmedia anything you can do to help?
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Mona Lisa Saperstein (@xfindingxemox) reported from Wandsworth, EnglandUK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service
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Smaher (@Smaher_01) reported from Oldham, England@virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.