Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea, Neath, and Maesteg.

City	Problem Type	Report Time
Port Talbot	Phone	2 days ago
Port Talbot	Phone	4 days ago
Swansea	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Robbie Phillips (@RobbieP99625428) reported 25 seconds ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  Abbie Thompson (@abbiet126) reported 2 minutes ago from Swansea, Wales

  @virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.

• 
  Neil Parry (@Ericsonnycon) reported 2 minutes ago from Swansea, Wales

  @virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.

• 
  Geraint Reynolds (@Gezz99) reported 7 minutes ago from Aberavon, Wales

  @virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦

• 
  The_Viking (@The_Dave_89) reported 8 minutes ago from Swansea, Wales

  @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

• 
  Duncan Lewis (@grumpyoldprof) reported 12 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Adam Croft (@Adamcroft1996) reported 15 minutes ago from Pontarddulais, Wales

  @virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2

• 
   Val  (@Botleylady) reported 16 minutes ago from Swansea, Wales

  Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 17 minutes ago from Swansea, Wales

  @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

• 
  S (@SimonLew87) reported 20 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  Jackson (@Jackson_SCFC) reported 22 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Véronica (@Veronica_Cino) reported 29 minutes ago from Swansea, Wales

  @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

• 
  Susan Alder (@MrsSusanAlder) reported 33 minutes ago from Swansea, Wales

  When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

• 
  Kamil Yılmaz (@YilmazKml) reported 35 minutes ago from Swansea, Wales

  @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

• 
  Phil Cowley #YJB4LIFE (@philcowley2) reported 45 minutes ago from Swansea, Wales

  @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

• 
  Paul Johnson (@enfysjack) reported 47 minutes ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

• 
  Kevin Child (@KevDocChild) reported 50 minutes ago from Swansea, Wales

  @virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider

• 
  G (@therealGDJ) reported 51 minutes ago from Pontarddulais, Wales

  @virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!

• 
  chris (@chris061183) reported 55 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  Kristian Turner (@Kristian_Turner) reported 57 minutes ago from Swansea, Wales

  @virginmedia Landline, Tivo and Broadband all down. What can I do?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mason Littlejohn (@wearetheselect) reported 3 minutes ago

  How virgin media buyers become Chad scalers > Change budgets every single day > Tinker with the ad account when everyone says set it and forget it > Obsess over account structure > Find the winning campaigns and double the budget > Wait 3-4 days, and if it holds, double it again > Watch the virgin media buyer win > Get called a virgin media buyer for it > Keep changing budgets every day anyway > Keep doubling winners and killing nothing on a single bad day > Watch the virgin media buyer win again

• 
  Dobbin1957 (@dobbin1957) reported 3 minutes ago

  @MIKEYJ0726 @virginmedia @skytv Me too mate. Eye watering prices and crap customer service aren’t a great combination but it’s one that Virgin seem to prefer. Sky here I come and I don’t care if it costs me more..

• 
  Paul Toner (@paul_k_toner) reported 5 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  Some-Nick1976 (@Some_Nick1976) reported 6 minutes ago

  @virginmedia The issue is that it drops in and out constantly throughout these times. When it does eventually come back on it is very slow

• 
  James Robertson (@JameskRobbo) reported 7 minutes ago

  @virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces

• 
  hockeymum#5 (@Hockeymum5) reported 10 minutes ago

  So @virginmedia send me a new hub router coz my old one needed a "boost" and it's worse! Can't even mirror my phone to TV to play a short video for buffering, jumping, stopping which I NEVER had an issue doing with my old router! Pointless "upgrade", want my old router back!

• 
  Carl swift (@Darry0012) reported 13 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  UTV1874 (@neiloco76) reported 13 minutes ago

  @virginmedia Just wondering,, the people that work for you,,,,,do any of them actually know how to do their job?? I've only had virgin for 6 weeks and your already on the 6th **** up! TERRIBLE customer service, wouldnt know their arse from their elbow #virginmedia #useless

• 
  🇯🇲🇬🇧 (@ThanyiaMoore) reported 15 minutes ago

  @virginmedia shocking... WiFi just drops off when it feels like it. No notice, nothing. Can you fix up please, we pay too much 😩

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 16 minutes ago

  @virginmedia I’ve had an email response to my complaint. It was entirely unsatisfactory but unfortunately I can’t reply to it as it’s from a no reply email. The only way I can reply is by phone. I am deaf. Phone is my last choice communication method. I really struggle with it. Anyway I’ve