Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	TV	6 days ago
Swansea	Internet	7 days ago
Port Talbot	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Chris Davies (@bigchristweets) reported 11 minutes ago from Gorseinon, Wales

  @virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.

• 
  G (@therealGDJ) reported 12 minutes ago from Pontarddulais, Wales

  @virginmedia do you actually offer any kind of service??

• 
  Daniel Williams (@BottleShopDan) reported 19 minutes ago from Maesteg, Wales

  @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

• 
  Hywel (@Hywel79) reported 22 minutes ago from Swansea, Wales

  You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

• 
  Elliot Griffiths (@ELGriff28) reported 22 minutes ago from Swansea, Wales

  @virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡

• 
  Michael owen Ⓜ (@mikeyowen2) reported 24 minutes ago from Cwmafan, Wales

  @virginmedia network is the worst WiFi I have ever witnessed in my life.

• 
  Gareth Slee  (@garethslee) reported 28 minutes ago from Port Talbot, Wales

  @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 30 minutes ago from Skewen, Wales

  @virginmedia I received it back in May/June time, I already logged a complaint with the person who promised me they had sort it because of your absolutely abysmal customer service and still nearly another month later, moving into October I still have not received my refund! Coming into 6 mths

• 
  Andy Williams (@scooterman79_1) reported 35 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  chris (@chris061183) reported 39 minutes ago from Skewen, Wales

  @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

• 
  lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported 40 minutes ago from City and County of Swansea, Wales

  @virginmedia Still no resolution

• 
  Jonathan Tobin (@JonoTobin) reported 41 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  MrandMrs50Plus (@MrandMrs50Plus) reported 43 minutes ago from Port Talbot, Wales

  @virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?

• 
  Kristian Turner (@Kristian_Turner) reported 43 minutes ago from Swansea, Wales

  @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

• 
  👹JGall👹 (@_JGall) reported 43 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia Virgin are so bad I have them too

• 
  Véronica (@Veronica_Cino) reported 47 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

• 
  Michael Jenkins (@Michael73271023) reported 48 minutes ago from Dyffryn Clydach, Wales

  @virginmedia sort your internet out as it's not working yet again

• 
  Rachel George (@George2Rachel) reported 49 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  🧑‍💻 Michał in CS (@michalincs) reported 54 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  Jonathan Tobin (@JonoTobin) reported 58 minutes ago from Port Talbot, Wales

  @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 2 minutes ago

  @virginmedia 23 years as a customer I have just had to cancel due to your rep being unable to offer any kind of deal remotely close to what I am currently paying for this years renewal

• 
  Graeson Laitt (@Laitty) reported 2 minutes ago

  @virginmedia Thanks for the reply, but unfortunately this workaround isn’t suitable. My father is nearly 80 and would not even know what an app is, let alone be able to download one, sign in, enable location services or use a web player.

• 
  Gaz (@gazzawefc) reported 4 minutes ago

  @VirginMediaIE Day 3 of no Broadband.... cannot contact customer care, disgraceful carry on from Virgin Media....

• 
  VLP FinalTilt / Luke Squires (@TheFinalTilt) reported 5 minutes ago

  Seriously **** @virginmedia

• 
  Jordan (@JM93__) reported 6 minutes ago

  If you can stay clear of @virginmedia always do so. Forever having days without broadband and TV services, happens at least one a month where I’ll be 36-48 hours without anything. Their customer service is scarily bad too, they just don’t care.

• 
  Sarah (@Sarah57862789) reported 7 minutes ago

  Surprise surprise @virginmedia is down yet again! Near enough every day for the last couple of weeks it's not worked and now apparently 2 issues which won't be fixed till 15 August at 16:08 or 19 August at 14:08. 12 years as a customer and it will be my last!!

• 
  Adrian Caswell (@CaswellAdrian) reported 11 minutes ago

  @bmstewart2004 The same with Virgin Media a few months ago. If they hadn’t been so greedy they would still have a customer. I’ll never go back to a big corporation if there’s an alternative.

• 
  Michelle Beatty (@ChelleyBee) reported 12 minutes ago

  @virginmedia you’re customer service is an absolute disgrace No broadband or TV for 24 hours now and no one answering customer service - online service not recognising account number.

• 
  David Gardner (@LeylandDavid) reported 13 minutes ago

  @virginmedia reported outage of TV and Internet yesterday evening. Had a text at 8:12am today saying that you've fixed the issues! Guess what, you've NOT. Hope it's fixed for 12:30pm kick off today, or I'll be kicking off!!!

• 
  Nath (@NathOdell) reported 16 minutes ago

  Sky sports red button not working on @virginmedia. You guys are truly useless.