Virgin Media outages and service status in Neath, Wales
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- Virgin Media generated 1 outage signal in the last 24 hours around Neath, including 1 direct report.
- The most common problems reported in this area mention E-mail, Phone, and Internet.
- The most recent signal from this area was received Jul 29, 1:21 PM GMT+1.
- E-mail (30%)
- Phone (30%)
- Internet (20%)
- TV (20%)
The latest reports from users having issues in Neath come from postal codes SA11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.
| City | Problem Type | Report Time |
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2 hours ago | |
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6 days ago | |
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TV | 7 days ago |
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Internet | 9 days ago |
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Internet | 13 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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David (@Davetails) reported from Aberavon, Wales@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
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Paul Johnson (@enfysjack) reported from Swansea, Wales@virginmedia ยฃ50 more for the same package seems unfair to your loyal existing customer's
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๐นJGall๐น (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales@virginmedia @johnmclaren1972 All Iโm seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. Iโll be changing to sky next month.
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Hywel (@Hywel79) reported from Swansea, WalesYou'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
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Vรฉronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Nat (@DragonEmbers) reported from Swansea, WalesCan't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems ๐
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.
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๐๐ฒ๐ ๐๐ถ๐๐๐ด๐ฒ๐ฟ๐ฎ๐น๐ฑ (@Dex_Fitz) reported from Skewen, Wales@virginmedia No they have not. If they had done what theyโve advised theyโd done, the complaint should be linked to my account? Surely?
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Kevin Child (@KevDocChild) reported from Swansea, Wales@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Absolutely awful considering the service provided by your company is terrible, Iโm still waiting for a response to my complaint!
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Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated ๐ก. Can someone contact me please ?
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Paul G (@paul_g89) reported from Swansea, Wales@virginmedia canโt update my package online can you help please
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๐๐ฒ๐ ๐๐ถ๐๐๐ด๐ฒ๐ฟ๐ฎ๐น๐ฑ (@Dex_Fitz) reported from Skewen, Wales@virginmedia So youโre telling me that because 3 separate members of your staff have lied and not raised a complaint when Iโve asked, I now need to send you a letter? Are you joking? #VirginMedia
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 heโs been having issues too ๐
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The_Viking (@The_Dave_89) reported from Swansea, Wales@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bella Harvey ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง (@Lady__Britannia) reported@trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back
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sam (@5amcoek) reported@virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service
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west witch๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@wishful5thinkin) reported@trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with
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sam (@5amcoek) reported@virginmedia anyway to get a proper update on the outage near me? Broadband has been off most of today and every fix just keeps getting delayed
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British and annoyed (@_J_8_7_) reported@trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.
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Richard Bignell (@NothingLane) reported@trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.
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Jon | The Cogges Gardener (@coggesgardener) reportedHi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? ๐
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Elaine McIntyre (@Elycat) reportedIs @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down
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โNo Commentโ ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ (@TheDjOfChoice) reported@AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?
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Mark King (@markkinga) reportedIs @virginmedia in trouble?, as im trying to work out why i need 2 to 3 sales calls a day. I get a rubbish email once a week. Why not email something i might be interested in rather than constant phone calls im sure i never consented too.