Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	TV	5 days ago
Swansea	Internet	6 days ago
Port Talbot	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 3 minutes ago from Skewen, Wales

  @virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!

• 
  Adam Croft (@Adamcroft1996) reported 3 minutes ago from Pontarddulais, Wales

  @virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door

• 
  Carl Billingsley (@carlbillings61) reported 9 minutes ago from City and County of Swansea, Wales

  @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

• 
  Neil Parry (@Ericsonnycon) reported 10 minutes ago from Swansea, Wales

  @virginmedia There are no issues via your link

• 
  Paul Johnson (@enfysjack) reported 10 minutes ago from Swansea, Wales

  He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85

• 
   Val  (@Botleylady) reported 18 minutes ago from Swansea, Wales

  Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.

• 
  Rachel George (@George2Rachel) reported 19 minutes ago from Neath, Wales

  @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

• 
  Duncan Lewis (@grumpyoldprof) reported 25 minutes ago from Skewen, Wales

  Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.

• 
  Simon Rees (@si_rees) reported 28 minutes ago from Margam, Wales

  @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

• 
  G (@therealGDJ) reported 31 minutes ago from Pontarddulais, Wales

  @virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 31 minutes ago from Swansea, Wales

  @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

• 
  M (@FROMMARGAM) reported 32 minutes ago from Margam, Wales

  Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

• 
  Alice Spils (@spilzzz) reported 32 minutes ago from Swansea, Wales

  @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

• 
  Kristian Turner (@Kristian_Turner) reported 33 minutes ago from Swansea, Wales

  @virginmedia Landline, Tivo and Broadband all down. What can I do?

• 
  The_Viking (@The_Dave_89) reported 38 minutes ago from Swansea, Wales

  @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

• 
  Beccy Blackmore (@belock14) reported 43 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

• 
  Robbie Phillips (@RobbieP99625428) reported 44 minutes ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  Chris Richards (@cymruchrisrich) reported 45 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  Jonathan Tobin (@JonoTobin) reported 54 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  S (@SimonLew87) reported 58 minutes ago from Swansea, Wales

  @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tracey johnson (@traceyjohnson44) reported 7 minutes ago

  @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

• 
  Angel Howland (@AngelH71051) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  cbHatter (@cbHatternew) reported 10 minutes ago

  Dear @virginmedia can you please detail the compensation we will receive for you being unable to provide what we pay for. No red button service. Your solution to advise we watch on the phone.

• 
  BoomPlatang💀 (@TAFKAB2) reported 10 minutes ago

  @DuggyStand @virginmedia @SkySports It doesnt work no matter what internet provider you have mate. Sky's servers are dogshit on purpose.

• 
  David Gardner (@LeylandDavid) reported 12 minutes ago

  @virginmedia reported outage of TV and Internet yesterday evening. Had a text at 8:12am today saying that you've fixed the issues! Guess what, you've NOT. Hope it's fixed for 12:30pm kick off today, or I'll be kicking off!!!

• 
  Mark (@mark240868) reported 18 minutes ago

  @virginmedia why is the sky sports + red button not working correctly

• 
  Tony P* (@Alfie_KC) reported 18 minutes ago

  Done with @virginmedia now. Abysmal customer service,

• 
  Ciarán Boyle (@ciaranswindon) reported 18 minutes ago

  @virginmedia This isn't good enough at all. Did you do no system testing before this latest relaunch you carried out this week. Terrible service.

• 
  Iain Patrick (@iaindpatrick) reported 23 minutes ago

  @virginmedia hi guys. Internet out from just before 10.30am this morning. Status page says sorted by 3pm tomorrow (that its self is unacceptable) got a text saying service is restored, but its not, so why send a misleading message? Poor service and customer experience.

• 
  john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reported 24 minutes ago

  Can you believe it, Virgin Media red button not working on the first day of the football league season! Must do better