Virgin Media

Virgin Media Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Neath, Wales 03/14/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Swansea and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomSwansea Total Blackout
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomNeath Internet
United KingdomNeath Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    @virginmedia pls fix my wifi

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Virgin shitty media down yet again #VirginMediadown #virginmedia

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • belock14 Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • MrsSusanAlder Susan Alder (@MrsSusanAlder) reported from Swansea, Wales

    When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

  • garethslee Gareth Slee  (@garethslee) reported from Port Talbot, Wales

    @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

  • paul_g89 Paul G (@paul_g89) reported from Swansea, Wales

    @virginmedia can’t update my package online can you help please

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    @virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is

  • _JGall 👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

  • Vanilla__Slice Sarah (@Vanilla__Slice) reported from Swansea, Wales

    @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • spilzzz Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • hedges1975 Richard Hedges (@hedges1975) reported from Gorseinon, Wales

    @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

  • _JGall 👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia Virgin are so bad I have them too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMackay8 ⚾🍁🐦🇨🇦Paul Mackay🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒️🏆⚽ (@PaulMackay8) reported

    @virginmedia Hi, please can you let me know when you will be switching on services in #HaywardsHeath? I'm currently paying loads to @skytv as I'm out of contract waiting for you to switch on our should I get #SkyGlass? Please help

  • smithywhu28 smithy whu GSBOUT (@smithywhu28) reported

    @virginmedia what’s going on in the Rm6 area you said it would be back last night still tv and broadband down 2nd time in a week absolute joke

  • BPTUK_Artist BPTUK_Artist (@BPTUK_Artist) reported

    @virginmedia no broadband again, on your improved, faster more reliable network, there's a surprise. It's only been the 3rd month running of disruption!

  • KingMarvz29 ZeroDarkThirty🤫 (@KingMarvz29) reported

    @virginmedia That I did not agree to. I don't see how that's fair and to be honest Ofcam don't allow such things so I have a right to cancel without any early termination fees due to such actions

  • eternalstudentk KH (@eternalstudentk) reported

    @virginmedia having real issues using data abroad (Croatia). Tried calling you and being told I can’t connect. Can make calls and send texts without problem otherwise. Any suggestions?

  • JaneSymons1 Jane Symons (@JaneSymons1) reported

    @LabelFreeBrands I had a spate of calls from people pretending to be @virginmedia saying they'd had reports of an issue and if eventually said that if I didn't change settings in some way they would disconnect me. Strangely enough, the calls stopped when I called their bluff

  • JennyfilmDr Dr Jenny Stewart (@JennyfilmDr) reported

    @virginmedia We were charged £84. The installation kit never arrived in the post. We lost a day's work. Please give me a phone number so I can speak to a human being. It's all chat bots and automated responses on your website.

  • Kieran0704 Kieran Murphy (@Kieran0704) reported

    @virginmedia can you please send us your customer complaints number. We are experiencing awful service and no help from your customer services department. Never had this with @SkyMediaUK

  • lucia1806 lucy (@lucia1806) reported

    @virginmedia Please at least let us know what the actual issue is instead of just stating. Engineers have found the problem etc. I really hope this gets sorted out quickly and we will be expecting some compensation for this loss of services.

  • LordWatts David Watts (@LordWatts) reported

    @virginmedia Lol so you charge me £20 for a delivery that never delivered, I complain, and here’s the resolution!!! Really feel that ‘extra guidance on billing’ has returned £20 to my pocket. #virginmedia #badcustomerservice