Virgin Media outages and service status in Neath, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 26, 8:41 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Paul Johnson (@enfysjack) reported from Swansea, Wales@virginmedia £50 more for the same package seems unfair to your loyal existing customer's
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Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?
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Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia There are no issues via your link
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Skewen, Wales@virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!
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Simon Rees (@si_rees) reported from Margam, Wales@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia You guys are the worst literally, your replies are so slow!
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🏴Shane🏴 (@Shane_Rees) reported from Swansea, Wales@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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GAYNOR JOHNSON (@JOHNSONGAYNOR) reported from Skewen, Wales@virginmedia Had trouble with TV since this morning. Now have just BBC and ITV. Tried phoning but had short message saying they are busy and phone later! Phoned later…same message! What’s going on!?
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia do you actually offer any kind of service??
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Stephen Squires (@Welsh19) reported from Pontardawe, Wales@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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Andy Williams (@scooterman79_1) reported from Swansea, Wales@virginmedia Internet playing up yet again, absolutely shocking service..
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chris grindle (@chrissyg666) reported from Dunvant, Wales@virginmedia it's happening again...the #redbutton is not working #efl
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Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Monique Bissell (@Neek49) reported@virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise
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Rebecca Ryder 💙 (@rebecca_ryder21) reported@virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.
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Sarah (@nameHarryPalmer) reported@entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?
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Kevin Blades (@kcblades) reported@virginmedia NE28 broadband appears down. I work from home. So any updates?
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sponge0812 (@sponge0812) reportedJust had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now
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entrustTMF (@entrustTMF) reported@karenwi17092279 Sorry to hear that, not good 😔 Yes, we rely on these things more than we realise... I had forgotten the printer, the TV box, my Spotify, heating controller, etc. all use the WiFi and workarounds for all of them need to be fashioned or just abandoned until @virginmedia fix it
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Bryan Millan (@BryMillan) reportedEvery Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!
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Jason Caine Smith (@jasoncainesmith) reported@virginmedia pathetic service!! I thought Sky were bad but this is disgusting! You send a new box out to an 83 year old man and expect him to install it and when by miracle his son manages to do this you don’t activate it from your end!! Several calls and you
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nini ☆ (@thatluckygirl4) reported@virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow
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mia (@miaKJKJ22) reported@virginmedia @Gregster29 How to contact you on Sunday with Internet connection issues? The router is flashing yellow since yesterday (Saturday), troubleshooting not working.