1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Virgin Media
  6. โฏ
  7. Neath
Virgin Media

Virgin Media outages and service status in Neath, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and TV.
  • The most recent signal from this area was received Jul 2, 9:34 PM GMT+1.
  • 38% Phone (38%)
  • 25% Internet (25%)
  • 25% TV (25%)
  • 13% Wi-fi (13%)

The latest reports from users having issues in Neath come from postal codes SA11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea, Neath, and Maesteg.

CityProblem TypeReport Time
Port Talbot Phone 4 days ago
Port Talbot Phone 5 days ago
Swansea Phone 6 days ago

Nearby cities with recent reports

Port Talbot

2 recent signals

4 days ago
Swansea

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • enfysjack
    Paul Johnson (@enfysjack) reported from Swansea, Wales

    @virginmedia ยฃ50 more for the same package seems unfair to your loyal existing customer's

  • Dex_Fitz
    ๐——๐—ฒ๐˜… ๐—™๐—ถ๐˜๐˜‡๐—ด๐—ฒ๐—ฟ๐—ฎ๐—น๐—ฑ (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia So youโ€™re telling me that because 3 separate members of your staff have lied and not raised a complaint when Iโ€™ve asked, I now need to send you a letter? Are you joking? #VirginMedia

  • MrsSusanAlder
    Susan Alder (@MrsSusanAlder) reported from Swansea, Wales

    When @virginmedia service status says everything is fine but it's been on and off since Saturday ๐Ÿ˜ก๐Ÿ˜ก x

  • Jackson_SCFC
    Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.

  • Dex_Fitz
    ๐——๐—ฒ๐˜… ๐—™๐—ถ๐˜๐˜‡๐—ด๐—ฒ๐—ฟ๐—ฎ๐—น๐—ฑ (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia No they have not. If they had done what theyโ€™ve advised theyโ€™d done, the complaint should be linked to my account? Surely?

  • JonoTobin
    Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • philcowley2
    Phil Cowley #YJB4LIFE (@philcowley2) reported from Swansea, Wales

    @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

  • chris061183
    chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. ๐Ÿคฌ

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too ยฃ76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

  • Veronica_Cino
    Vรฉronica (@Veronica_Cino) reported from Swansea, Wales

    @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

  • si_rees
    Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

  • Adamcroft1996
    Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door

  • _JGall
    ๐Ÿ‘นJGall๐Ÿ‘น (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia Virgin are so bad I have them too

  • SimonLew87
    S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Hey Iโ€™ve done everything on your website and still the same issues.

  • IROJDP
    Jonathan๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@IROJDP) reported from Swansea, Wales

    @virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service

  • Natalieball1984
    NATALIE BALL ๐Ÿ›ก๏ธ (@Natalieball1984) reported from Skewen, Wales

    @virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!

  • Kristian_Turner
    Kristian Turner (@Kristian_Turner) reported from Swansea, Wales

    @virginmedia Landline, Tivo and Broadband all down. What can I do?

  • Veronica_Cino
    Vรฉronica (@Veronica_Cino) reported from Swansea, Wales

    @virginmedia You guys are the worst literally, your replies are so slow!

  • CLlewellyn19
    Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales

    @virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 heโ€™s been having issues too ๐Ÿ‘

  • Dex_Fitz
    ๐——๐—ฒ๐˜… ๐—™๐—ถ๐˜๐˜‡๐—ด๐—ฒ๐—ฟ๐—ฎ๐—น๐—ฑ (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia Iโ€™ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, Iโ€™ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • notiyda
    iyda (@notiyda) reported

    @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

  • neiloco76
    UTV1874 (@neiloco76) reported

    @virginmedia Haha no thanks, no followers and only been on here since this month, how ****** stupid do you think I am, email and phone number, nah do one scammer ๐Ÿ–•๐Ÿ–•๐Ÿ–•

  • Mteasel67
    mark teasel๐Ÿ’™๐Ÿ’™๐Ÿ’™ (@Mteasel67) reported

    @virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?

  • alilangton
    Ali Langton ex DerbyDYO (@alilangton) reported

    @virginmedia Has anyone else had their Virgin Media account locked for over two months and despite multiple phone calls and false promises nothing happens ? Should I just leave virgin ? Very poor customer service

  • tpembe1
    Troy Pemberton (@tpembe1) reported

    @virginmedia Just rang customer service and now been promised a date of 8th of July at 3pm. Like I said previously the date keeps moving.

  • mollipod
    Mollipod โœจ twitch streamer ๐Ÿ’œ (@mollipod) reported

    @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly theyโ€™re a joke!!

  • Some_Nick1976
    Some-Nick1976 (@Some_Nick1976) reported

    @virginmedia The issue is that it drops in and out constantly throughout these times. When it does eventually come back on it is very slow

  • SonnyGeorgeGB
    Sonny George (@SonnyGeorgeGB) reported

    @WeAreOpenreach So now another week goes by where my tenant has no broadband. Iโ€™ve also had the same issue with another flat in own in the same block where the engineer unplugged the line to that one and plugged into another. Itโ€™s constant, fix the issues otherwise Iโ€™ll move to @virginmedia

  • ukimag
    maggie manders (@ukimag) reported

    @PGreenwoodCBFM @virginmedia @Virgin Me too ๐Ÿ˜กbeen on phone for over an hour passed to 4 different agents who tried but were unaware of it being a national issue. Waiting for a call back. Thanks for post - good to know it is not just me.

  • Bhavinmaru2020
    Bhavin (@Bhavinmaru2020) reported

    @virginmedia why is my internet down in the morning this is the 3rd day in a row! I have checked status every day keeps saying intermittent loss!