Virgin Media

Virgin Media Outage in Neath, Wales

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

The latest reports from users having issues in Neath come from postal codes SA11.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Neath, Wales

Virgin Media Outage Chart in Neath, Wales 06/19/2021 06:30

June 19: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 66.90% Internet
  • Wi-fi 12.88% Wi-fi
  • Total Blackout 5.58% Total Blackout
  • E-mail 5.35% E-mail
  • Phone 4.67% Phone
  • TV 4.62% TV

Virgin Media Outage Map Near Neath, Wales

The most recent outage reports and issues originated from Neath, Swansea, Gorseinon, Pontardawe, Port Talbot, Bridgend, Neath and City and County of Swansea.

United KingdomNeath Internet
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Virgin Media in Neath, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:
  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

  • carlbillings61 Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales

    @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

  • scooterman79_1 Andy Williams (@scooterman79_1) reported from Swansea, Wales

    @virginmedia Internet playing up yet again, absolutely shocking service..

  • Kristian_Turner Kristian Turner (@Kristian_Turner) reported from Swansea, Wales

    @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

  • Kristian_Turner Kristian Turner (@Kristian_Turner) reported from Swansea, Wales

    @virginmedia Landline, Tivo and Broadband all down. What can I do?

  • NettThom Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported from Neath, Wales

    Customer service is an alien concept to @virginmedia

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

  • RobbieP99625428 Robbie Phillips (@RobbieP99625428) reported from Aberavon, Wales

    Virgin Media nightmare to get advice and problems sorted

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia An engineer came out but still not working properly.

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

  • TheBenWoodcock Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales

    @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Hey I’ve done everything on your website and still the same issues.

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Yeah I’ve done that and same issues

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • hamzarawat Hamza Rawat (@hamzarawat) reported

    @virginmedia I have a crap load of your old tech. How do I get rid of it?

  • djtiggeh Tiggeh 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@djtiggeh) reported

    @virginmedia Again it flicked off and on..and yet again as I tried to type this reply. Partner called the help line...after going through everything on there it said there is a known problem in the area and an engineer is apparently looking into it, but when I check the status page , no issue

  • movadamusic MOVADA (@movadamusic) reported

    Ive been in my new flat for 3 weeks and already @virginmedia broadband has gone down for over a day now, such a crap company!!!

  • MikeParris16 Mike Parris (@MikeParris16) reported

    @virginmedia and you gunna fix the ******* WiFi or what

  • damian75701977 Damian 💙 (@damian75701977) reported

    @sophieRblake @virginmedia Same issue here in Bn1 Preston park

  • AdriianFtw AdriianFTW (@AdriianFtw) reported

    @virginmedia Please stop opening lying. I’m sure @richardbranson will be very proud to hear the type of CS operators you guys hire and how THEY treat your customers. But I assure you and anyone considering internet from VM to stay as far away as possible. I’m calling @Hyperoptic today.

  • carolinejamescj caroline james (@carolinejamescj) reported

    @virginmedia are any of your numbers 0161 917 9842 or 917 8472 had two calls within 5 mins saying they are you wanting router info when I ask which dept they put phone down is this more scams getting fed up I am TPS registered

  • RadioSeanUK Sean (@RadioSeanUK) reported

    @virginmedia ok yodel has said they have been they haven't 3 times I am giving two choices get the router delivered by a company who can do a job or cancel our account

  • AdriianFtw AdriianFTW (@AdriianFtw) reported

    @virginmedia That’s a lie and we both know it. You’ve been saying this twice a month, every time it happens for the past year. You do not care nor are you doing anything about these issues. If you did someone would have dealt with it yesterday and not almost 24 hours later. #pathetic #lies

  • sophieRblake Sophie Blake (@sophieRblake) reported

    @virginmedia Can you tell me how long Virgin will be down in Brighton please?