Virgin Media Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Neath, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Gorseinon and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Internet | |
| Neath |
Phone | |
| Swansea |
TV | |
| Swansea |
TV | |
| Gorseinon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JC
(@jcollz3) reported
@virginmedia fix up😤
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Dan Davies
(@DanDavie5) reported
@virginmedia As I said the status page is not updated and shows everything is fine. When you phone up the automated message said there is a known problem. Not a great service and I think most people have little faith in the status page.
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Shauny With a J ✌&💙 #MFAM🐻
(@thebigfella1878) reported
@virginmedia Yes been on phone over an hour and been cut off 4 times utterly garbage
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Chloe Clark
(@jonesy563999) reported
If @virginmedia hassle me anymore for money for an account that has been cancelled for months and threatening me with poor credit rating if I don’t pay. Saying someone is coming to my door to collect my equipment!! I’ll be reporting them to the police! Leave us alone! 😡
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robert attoe
(@AttoeBob) reported
@virginmedia @KirstyDavide can you help me. i cant access my router after a reset and shut down (mulitple times) just keeps saying wrong password. think my router is at fault. tried calling but all they tell me to do is reboot the router. plus i pay for 350 mb but get less then 94mb download
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Chris Fox
(@psychof0x) reported
@OpenreachHelp I spent two days over the last week waiting for engineers who never showed up. I then had to call @TalkTalk to learn it had been rescheduled. My internet speeds are too low and disconnect frequently. This is after 4 months of @virginmedia refusing to connect me.
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Charlotte
(@Char_inWndrland) reported
@virginmedia Here we go again!!!!! Internet down again!!!!😡😡😡😡
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ShoeSu
(@ShoeSu) reported
@virginmedia Most of the issues have magically cleared themselves. On Tuesday 6 of our devices went down - would not reconnect to wifi. Wondered if issue had been caused by a hub update we didn’t know about. Printer still will not reconnect. Tricky when you work from home!
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Chris
(@Christoff1234) reported
@virginmedia you have the worst customer service I have ever known. I am wanting to cancel a contract I took out a couple of days ago but I can’t because Your advisors keep putting the phone down on me. Can you help.
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Amanda Myerscough
(@AmandaDovecote) reported
@virginmedia new router, no connection box, so weekend with teen & no WiFi. Joyous. Terrible quality phone line to help centre & usual endless hoops to speak to real person. Now wait til Mon for engineer. Why does it have to be so hard? Fed up on a Friday