Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	Internet	17 hours ago
Swansea	Internet	5 days ago
Port Talbot	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  MrandMrs50Plus (@MrandMrs50Plus) reported 7 minutes ago from Port Talbot, Wales

  @virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?

• 
  Jackson (@Jackson_SCFC) reported 9 minutes ago from Swansea, Wales

  @virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine

• 
  Paul Johnson (@enfysjack) reported 11 minutes ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 20 minutes ago from Swansea, Wales

  @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

• 
  Adam Croft (@Adamcroft1996) reported 21 minutes ago from Pontarddulais, Wales

  @virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 27 minutes ago from Skewen, Wales

  @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 28 minutes ago from Swansea, Wales

  @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

• 
  Chris Richards (@cymruchrisrich) reported 33 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  Richard Hedges (@hedges1975) reported 35 minutes ago from Gorseinon, Wales

  @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

• 
  👹JGall👹 (@_JGall) reported 37 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  chris (@chris061183) reported 41 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  JonJamesPhotography (@JonJamesPhoto81) reported 43 minutes ago from Port Talbot, Wales

  @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

• 
  Paul Johnson (@enfysjack) reported 47 minutes ago from Swansea, Wales

  He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85

• 
  Neil Parry (@Ericsonnycon) reported 49 minutes ago from Swansea, Wales

  @virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.

• 
  Kristian Turner (@Kristian_Turner) reported 49 minutes ago from Swansea, Wales

  @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

• 
  Véronica (@Veronica_Cino) reported 50 minutes ago from Swansea, Wales

  @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

• 
  S (@SimonLew87) reported 55 minutes ago from Swansea, Wales

  @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

• 
  Jackson (@Jackson_SCFC) reported 56 minutes ago from Swansea, Wales

  @virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.

• 
  Michael owen Ⓜ (@mikeyowen2) reported 60 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  Sara-Jane (@identiti32) reported 60 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 1 minute ago

  @virginmedia broadband down again third day in as many weeks it's becoming an unusable service you have my messages from last time

• 
  Paul E Dennis (@derinzydennis) reported 9 minutes ago

  @virginmedia struggling to log into my account. Wanting to watch the golf on sky. Can you help? The account name and password are correct but it says I’m not connected to the internet - which I am.

• 
  Berk (@trapdoor456) reported 10 minutes ago

  @ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...

• 
  Cory (@coryoconnor96) reported 11 minutes ago

  New customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all

• 
  Craig McArdle (@HoMcArdle) reported 14 minutes ago

  @virginmedia Already done this many times with the same outcome. You have made no attempt to fix this issue. I’ve responded several times with my account details and you do nothing. Reported to ofcom and now dealing with CISAS. You have everything you need already

• 
  Oliver Black (@OJBlack) reported 14 minutes ago

  @O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?

• 
  Virgin Media News (@VirginMediaNews) reported 18 minutes ago

  The European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY

• 
  steve homer_net (@stevehomer_net) reported 21 minutes ago

  @virginmedia @LDA74 In other words: our customer service doesn't exist, click a link and sort it out yourself!

• 
  invs86 (@DeviousPL) reported 23 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt It’s mind-blowing anyone is still using Virgin, they are absolutely awful, network is held together by string and tape and customer services do their absolute best to infuriate you - either dropping the call, long holds or arguing. “Technical faults” are a weekly occurrence.

• 
  thisisthatian (@thisisthatian) reported 23 minutes ago

  @Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence