Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	E-mail	3 days ago
Swansea	E-mail	10 days ago
Swansea	TV	10 days ago
Swansea	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Chris Richards (@cymruchrisrich) reported 39 seconds ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 3 minutes ago from Swansea, Wales

  @virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.

• 
  Hywel (@Hywel79) reported 12 minutes ago from Swansea, Wales

  You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

• 
  Michael Jenkins (@Michael73271023) reported 16 minutes ago from Dyffryn Clydach, Wales

  @virginmedia sort your internet out as it's not working yet again

• 
  Nat (@DragonEmbers) reported 16 minutes ago from Swansea, Wales

  Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

• 
  Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported 18 minutes ago from Swansea, Wales

  @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 23 minutes ago from Skewen, Wales

  @virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!

• 
  Chris Richards (@cymruchrisrich) reported 24 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  Ben Lewis-Bloor (@BenSwansea) reported 28 minutes ago from Swansea, Wales

  @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

• 
  kat 🍊 (@_katyjames) reported 36 minutes ago from Swansea, Wales

  @virginmedia pls fix my wifi

• 
  Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported 36 minutes ago from Neath, Wales

  Customer service is an alien concept to @virginmedia

• 
  Elliot Griffiths (@ELGriff28) reported 37 minutes ago from Swansea, Wales

  @virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡

• 
  Lucy Cohen (@LucyMazuma) reported 43 minutes ago from Swansea, Wales

  @virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.

• 
  Rachel George (@George2Rachel) reported 46 minutes ago from Neath, Wales

  @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

• 
  chris (@chris061183) reported 48 minutes ago from Skewen, Wales

  @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

• 
  Rachel George (@George2Rachel) reported 49 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  S (@SimonLew87) reported 51 minutes ago from Swansea, Wales

  @virginmedia Hey I’ve done everything on your website and still the same issues.

• 
  Neil Parry (@Ericsonnycon) reported 53 minutes ago from Swansea, Wales

  @virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.

• 
  Darren Hughes (@DarrenH99174695) reported 56 minutes ago from Swansea, Wales

  @virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.

• 
  Nat (@DragonEmbers) reported 58 minutes ago from Swansea, Wales

  @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily Atkins (@bahallathegreat) reported 5 minutes ago

  @virginmedia It was taken up by a carpet fitter and never relayed it so angry at that and I never had anyone to look to see if everything was running ok

• 
  SPAHCRAB (@spahcrab) reported 6 minutes ago

  @virginmedia I'm already planning on cancelling my service. This must be a speed run record as I haven't even plugged in the router, nor received the damn thing.

• 
  charles Ψ (@devilsaviour_) reported 7 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

• 
  Scottt Kirkwoodd (@2gurlys1kupp) reported 9 minutes ago

  @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

• 
  Pat McAuliffe (@PatMcA) reported 10 minutes ago

  @virginmedia hi trying to sort out a log on to account issue , cannot resolve it online and phone keeps knocking us off. If not resolved soon am moving to Sky

• 
  jasong guedeney (@jasongued) reported 11 minutes ago

  @virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?

• 
  Mark Oram (@markoram1) reported 11 minutes ago

  @virginmedia inc movies & sport & 1gb broadband all for a lady who has never used either and only sends the odd email . We have just spent another evening waiting another missed call and still no response to an email we sent a couple weeks ago . This is all causing her distress .

• 
  Stephen Old #FBPE (@StephenOld) reported 14 minutes ago

  @virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 17 minutes ago

  Is Virgin broadband down in WD3 area please @virginmedia

• 
  Emily Atkins (@bahallathegreat) reported 19 minutes ago

  @virginmedia Don’t need the speed testing downstairs that’s fine just upstairs used to be normal but I do need someone tho come lay the cab,e back down