Virgin Media outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neath, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	TV	7 days ago
Swansea	Internet	8 days ago
Port Talbot	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Phil (@phillip_richard) reported 2 minutes ago from Swansea, Wales

  @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

• 
  chris (@chris061183) reported 10 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  Jonathan Tobin (@JonoTobin) reported 11 minutes ago from Aberavon, Wales

  @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

• 
  Simon Rees (@si_rees) reported 12 minutes ago from Margam, Wales

  @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

• 
  Jonathan Tobin (@JonoTobin) reported 15 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  Paul G (@paul_g89) reported 17 minutes ago from Swansea, Wales

  @virginmedia can’t update my package online can you help please

• 
   Val  (@Botleylady) reported 28 minutes ago from Swansea, Wales

  Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.

• 
  GAYNOR JOHNSON (@JOHNSONGAYNOR) reported 32 minutes ago from Skewen, Wales

  @virginmedia Had trouble with TV since this morning. Now have just BBC and ITV. Tried phoning but had short message saying they are busy and phone later! Phoned later…same message! What’s going on!?

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 35 minutes ago from Skewen, Wales

  @virginmedia I received it back in May/June time, I already logged a complaint with the person who promised me they had sort it because of your absolutely abysmal customer service and still nearly another month later, moving into October I still have not received my refund! Coming into 6 mths

• 
  Michael owen Ⓜ (@mikeyowen2) reported 35 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  S (@SimonLew87) reported 36 minutes ago from Swansea, Wales

  @virginmedia Yeah I’ve done that and same issues

• 
  Jackson (@Jackson_SCFC) reported 37 minutes ago from Swansea, Wales

  @virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.

• 
  Chris Llewellyn (@CLlewellyn19) reported 37 minutes ago from Swansea, Wales

  @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡

• 
  MrandMrs50Plus (@MrandMrs50Plus) reported 41 minutes ago from Port Talbot, Wales

  @virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?

• 
  Jackson (@Jackson_SCFC) reported 41 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Simon Rees (@si_rees) reported 47 minutes ago from Margam, Wales

  @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

• 
  Adam Croft (@Adamcroft1996) reported 49 minutes ago from Pontarddulais, Wales

  @virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2

• 
  Neil Parry (@Ericsonnycon) reported 50 minutes ago from Swansea, Wales

  @virginmedia There are no issues via your link

• 
  S (@SimonLew87) reported 50 minutes ago from Swansea, Wales

  @virginmedia Hey I’ve done everything on your website and still the same issues.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 58 minutes ago from Skewen, Wales

  @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex jones (@alex___jones) reported 11 seconds ago

  @virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡

• 
  nicolajane (@NJB2874) reported 11 minutes ago

  @kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.

• 
  K1138K (@k1138_k) reported 12 minutes ago

  Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

• 
  Virgin Media News (@VirginMediaNews) reported 13 minutes ago

  M9 CRASH: What we know so far, as several feared dead and four hospitalised, including a child. The incident, involving a car going in the wrong direction, happened at around 3am this morning on the M9 northbound, between Junction 3 (Athy/Moone) and Junction 4 (Castledermot), Co Kildare. More on Virgin Media PLAY #VMNews

• 
  Andrew Birt (@MacBirt22) reported 13 minutes ago

  @virginmedia yet again let down by your company, first day of the football season, beers in the fridge, mates around and we end up listening to the game on the radio, your ability to utterly ruin people’s weekend is on another level, am I surprised NO, a complete shambles

• 
  Dai boy (@Daibish79) reported 13 minutes ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

• 
  David Lewis (@DG_Lewis) reported 14 minutes ago

  @virginmedia - resorting to contacting you here as other channels have failed to help me get a connection to your services even though neighbours have it. Please reply in direct message - thank you

• 
  keets (@keetsstweets) reported 16 minutes ago

  virgin media wifi been down all effin day

• 
  Ceiri 🧡 (@cw_fc26) reported 16 minutes ago

  @KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.

• 
  Tony P* (@Alfie_KC) reported 17 minutes ago

  Done with @virginmedia now. Abysmal customer service,