Virgin Media Outage Report in Price Town, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Price Town, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Price Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Price Town, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypridd, Neath, Port Talbot and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Neath |
Internet | |
| Port Talbot |
Total Blackout | |
| Port Talbot |
Internet | |
| Port Talbot |
Total Blackout | |
| Port Talbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Price Town, Wales
Latest outage, problems and issue reports in Price Town and nearby locations:
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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Bethan
(@_bethancottrell) reported
from
Pontypridd, Wales
@virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...
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Robbie Phillips
(@RobbieP99625428) reported
from
Aberavon, Wales
Virgin Media nightmare to get advice and problems sorted
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues
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Kevin Williams 💙💛🏴
(@williamsk67) reported
from
Treharris, Wales
@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
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Drew Evans 🏴
(@dae_1989) reported
from
Pontypridd, Wales
Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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ANDREW JUDD
(@cardiffrebel) reported
from
Pontypridd, Wales
@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Karyn Phelps
(@Karyn_P2018) reported
from
Church Village, Wales
@SophieEB @virginmedia Can you sort my internet issues please?
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Paul Dignam
(@pauldignam) reported
from
Pontypridd, Wales
@AdamLee2011 Same not working for me either @virginmedia
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Sarah Tamsin
(@Tamsininnit) reported
from
Pontypridd, Wales
What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Customer service is an alien concept to @virginmedia
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@virginmedia how can I get in contact with customer services?
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Byron
(@Byron69768507) reported
from
Pontypridd, Wales
@virginmedia Crap day and yet again crap broadband
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alex wright
(@aliander) reported
from
Pontypridd, Wales
@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Meenu
(@MeenuMx) reported
@virginmedia Customer service failed to give me alternative options even when I suggested add ons and when I informed them of a package a family member has the reply was cannot check and see if that could be available..so my only option at that point was to ask for a cancellation.
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skkrrrrrrr
(@whyahurunning) reported
virgin media is the worst why
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Wendy Mellett
(@wendy_mellett) reported
@virginmedia I’ve been on to someone for 90 minutes and they have once again said they will resolve it and cancel the bill and I’ve asked for the transcripts to my calls to raise a complaint via ofcom it’s been ridiculous
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
@1201Sam @virginmedia It's absolutely *not* a licencing restriction. It's a monumental technical issue across all BT Sport channels, randomly, irrespective of what's being shown. No one seems to take it seriously.
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
@virginmedia @darrancooper83 Hi DB @virginmedia - What did you do? This has been an issue on all channels irrespective of the sport and whether it's live or not, but you just did something to fix it!
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Ashley Mwanza
(@AshleyMwanza) reported
@virginmedia your online chat is annoying, keeps crashing and my issue is not resolved.
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Paul McManus
(@prmcmanus) reported
@Neal27 @virginmedia @btsportmotogp Same here. BTSport channels not working, but all others are ok
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Ann Cleeves
(@AnnCleeves) reported
Well, just tried to get my @virginmedia broadband sorted. I've been a customer for 15 yrs without an up-grade. They won't give me a booster - had to stick a pin in the hub instead... Thinking of trying BT.
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Paul McManus
(@prmcmanus) reported
@virginmedia Thanks for confirming and updating. Hoping for a fix before the main event! 🤞
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****** Rolling Stone
(@StoneGringo) reported
@SoulfulScotsman @virginmedia @bt_uk Virgin is the service provider so it's their problem.