Virgin Media

Virgin Media Outage Report in Price Town, Bridgend county borough, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Price Town, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Price Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Price Town, Bridgend county borough, Wales 12/11/2024 04:25

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Price Town, Bridgend county borough, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot, Pontypridd, Tonypandy, Mountain Ash and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomPort Talbot Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Price Town, Wales

Latest outage, problems and issue reports in Price Town and nearby locations:

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • missscarlymarie carly marie lloyd (@missscarlymarie) reported from Neath, Wales

    6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales

    @SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • crowley180 Graham Crowley (@crowley180) reported from Pyle, Wales

    @Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks

  • Nogsynoos Naomi Haughton (@Nogsynoos) reported from Tonypandy, Wales

    @virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems

  • CaswellAlun Rhys Caswell (@CaswellAlun) reported from Pontypridd, Wales

    Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • belock14 Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I want to get it off my credit file so tried to set a payment plan up I was told I couldn't, I was offered a settlement of £60 which I agreed to but the handler would not agree to send me confirmation the account was clear before closing the complaint

  • konrkonrkonr konr🌱-🎙DAM EP 4 SOON (@konrkonrkonr) reported

    Man **** virgin media outages (do not respond to this tweet, employee of virgin media)

  • LDonald101 L.i.am (@LDonald101) reported

    @uk_domain_names @Dervlen What network does virgin work off? #RoamingCharges #virginmedia @virginmedia are you introducing roaming charges?

  • amy_beddis Amy Beddis (@amy_beddis) reported

    @virginmedia terrible customer service- been with you for the past few years (despite terrible b/band- so that we have had to buy a router!)&now you are charging us double for the same package! Only thing you can offer us is a deal £25 more p/month than a new customer would pay?!

  • ScuzzedFanKyra Scuzzed hypeman (@ScuzzedFanKyra) reported

    @virginmedia fix my Internet thanks

  • frogncat 🎵USIC! Club Elite 😍 (@frogncat) reported

    @virginmedia So to clarify you've not added any additional help to my post, thread or issue and confirm that I have gone through the best way to resolve my issue? And has added additional stress to resolve the issues. Smh. I really hope the WiFi pod's work.

  • haq_suleman Suleman Haq (@haq_suleman) reported

    @virginmedia No, there's not, even rebooting it doesn't fix it. It happens several times per day at the moment, and at various times... And it's starting to drive me insane.

  • KimBaker19 Kim Yates (@KimBaker19) reported

    @virginmedia internet down AGAIN in TF7! What’s going on??

  • CraigJMackenzie Craig Carrera (@CraigJMackenzie) reported

    @virginmedia Yes it's been rebooted and my SSIDs have been separated out into 2 channels as well. It's not great usually tbh but over the past week service has been shocking

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I also was said that I woukd recieve a managers call yesterday but that also never happened they probably called my number from 3 years ago