Virgin Media Outage Report in Price Town, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Price Town, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Price Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Price Town, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot, Bridgend, Aberdare, Rhondda and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Port Talbot |
Total Blackout | |
| Bridgend |
Wi-fi | |
| Neath |
Wi-fi | |
| Aberdare |
Total Blackout | |
| Port Talbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Price Town, Wales
Latest outage, problems and issue reports in Price Town and nearby locations:
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Rhys Caswell
(@CaswellAlun) reported
from
Pontypridd, Wales
Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Jude Aldridge
(@judealdridge) reported
from
Taff's Well, Wales
Looks like @virginmedia having issues again!
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Drew Evans 🏴
(@dae_1989) reported
from
Pontypridd, Wales
Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael D
(@BigMoaner73) reported
@virginmedia If there is anything over the £7.50 monthly fee I will be sticking to my old slow TiVo so I am reminded when my contract is up to leave, after all that is what I was told by Meghana 12th September
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Sorceress Ultimessia.
(@Evestradiol) reported
@virginmedia Hi, the website sends me in vague, unhelpful circles when seeking chat contact info. I'm trying to find specifics about the network issue in our area since we've had intermittent issues with speed, packet loss, etc for a few months. Is there a direct link? Thank you.
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Gabriela Mieczkowska
(@m_mieczkowska) reported
@virginmedia is that normal to wait for installation of the service for 1.5 month and have your customer service disconnect on the line 3 times without ability to schedule pre installation appointment for a 3rd time?
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Cherelle Louise
(@CherelleBall) reported
@MartinSLewis @itvMLshow I got @virginmedia down from £85 to £54 for broadband,phone and max it TV 💪🏽. Just need to speak to the right team, if you ask to reduce package it will cost more they will put discounts on
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Barnold
(@Ben16349164) reported
@virginmedia No service issues according to that phone line either.
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paul mclean
(@mcleansqueak) reported
@virginmedia I’m trying to run a business from home using your internet and it’s always been very intermittent. How can you help fix this issue as I will need to change providers
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🖖🏼🖖🏼🖖🏼Phil R-A🖖🏼🖖🏼🖖🏼
(@philsid) reported
@virginmedia Indeed… need to as you couldn’t help me…
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darryl pitt
(@DazPitt89) reported
@virginmedia No I got told by one engineer that they need to put more trays in at the exchange but it’s expensive and no timeline on it. It’s been a year and a half now and the connections just terrible
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sammi
(@findingsammi) reported
@virginmedia your website claims we never have any problems when I can’t even send an email
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Sarah
(@SarahwithLove22) reported
@virginmedia Now it's back to emergency calls only. Think it could be my local mast. Had similiar last year when EE were doing work on it. Very frustrating as can't make calls and having to connect to WiFi. 3rd day of this now. Not good.