Virgin Media Outage Report in Price Town, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Price Town, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Price Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Price Town, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Pontypridd, Bridgend and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Pontypridd |
||
| Port Talbot |
Phone | |
| Bridgend |
TV | |
| Port Talbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Price Town, Wales
Latest outage, problems and issue reports in Price Town and nearby locations:
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Drew Evans 🏴
(@dae_1989) reported
from
Pontypridd, Wales
Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
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Rhys Caswell
(@CaswellAlun) reported
from
Pontypridd, Wales
Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@virginmedia how can I get in contact with customer services?
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Jude Aldridge
(@judealdridge) reported
from
Taff's Well, Wales
Looks like @virginmedia having issues again!
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Sarah Tamsin
(@Tamsininnit) reported
from
Pontypridd, Wales
What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Kevin Williams 💙💛🏴
(@williamsk67) reported
from
Treharris, Wales
@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
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Byron
(@Byron69768507) reported
from
Pontypridd, Wales
@virginmedia Crap day and yet again crap broadband
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Karyn Phelps
(@Karyn_P2018) reported
from
Church Village, Wales
@SophieEB @virginmedia Can you sort my internet issues please?
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Paul Dignam
(@pauldignam) reported
from
Pontypridd, Wales
@AdamLee2011 Same not working for me either @virginmedia
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mourd
(@Mourd05) reported
@virginmedia Trying to talk to someone from customer non service for the past 3 hours with no success. My second TV Box has not worked for ages now and yet you still charging the same amount for a service that I am not getting. can someone send me a box that works.
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Richard Dobson
(@Richard49189739) reported
@virginmedia Text message service has averaged a response after 6 hours... again why should I be chasing you?
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Paul Johnson
(@paulozzy82) reported
@virginmedia why is it when I call you, you ask me to go online to try and sort my services. But once on your web site you say this can’t be done online and ask me to call? Your web service won’t even allow me to look into my upgrade options and offers. #poorservice
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McFlav 🇦🇺 🇪🇺 🏴
(@McFlavour7) reported
.@virginmedia are there known issues in the Shepherd's Bush/East Acton area? We are getting constant dropouts/slowdowns (speed down to zero Mbps).
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hrats
(@mrsrats26) reported
from
Edinburgh, Scotland
@virginmedia I am very disappointed .I have just been on hold for 45mins to find out no can’t help . No explanation no options . Just no !!! Very unhappy soon to be ex customer .
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Andrew fowell
(@andrew_fowell) reported
What an earth is happening with virgin media? On trying to cancel my contract I have been sent crazy. 50 minutes waiting for someone to answer only to be then passed on again. Now 1 hour 20 min and nobody has still picked up. Absolute joke & no you can't keep blaming covid 19.
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Andrew fowell
(@andrew_fowell) reported
@EdwardFuryPhoto @virginmedia I feel your pain. They simply want you too hang up and give up. My advice if anybody is thinking of joining DONT DO IT!!!
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Faucets Off
(@FaucetsOff) reported
Hey @virginmedia You really need to look into this complaint Ref C-2701213201, my Dad has been trying to get in touch for days with no reply from yourselves -he agreed to a contract which you've completely changed for the worse, and now doesn't agree to it.
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Keith Gordon
(@kgordon115) reported
@virginmedia Non of these methods work give me an email address or a phone number the will be answered or replayed to. That really is the most basic of levels for customer service. Why don’t you try one of your own methods of comms the you will know how ridiculous your company is!
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JBM
(@BMcoccinelle) reported
@virginmedia case with no response. We are working from home and need a reliable broadband. Tired of calling your line and being asked to restart the router with no option to talk to someone. If this issue is not fixed we have no option rather than cancelling the contract (2/2)