Virgin Media Outage Report in Price Town, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Price Town, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Price Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Price Town, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Tonypandy, Port Talbot, Pontypridd and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Bridgend |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Price Town, Wales
Latest outage, problems and issue reports in Price Town and nearby locations:
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Graham Crowley
(@crowley180) reported
from
Pyle, Wales
@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Naomi Haughton
(@Nogsynoos) reported
from
Tonypandy, Wales
@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Rhys Caswell
(@CaswellAlun) reported
from
Pontypridd, Wales
Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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carly marie lloyd
(@missscarlymarie) reported
from
Neath, Wales
6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Shore
(@KarenShore) reported
@virginmedia our emails have been down for over 24 hours now and with no communication at all to your customers it is terrible. Some of us need emails ASAP for urgent matters!
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Average
(@iaindbrown) reported
@virginmedia I cancelled my service with you. You've just sent me a bill. I'm not paying it and am actually owed a refund. I've cancelled my direct debit. You owe me I do not owe you
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GiveMeFreeStuff
(@Sp00kyFreeStuff) reported
@virginmedia I'm trying to file a formal complaint, however your Web form is broken, it won't let me use the online chat and your phone support keep saying I need to use your website. Is there an email address I can use or a direct phone number to the complaints department?
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lewis beattie
(@tictocthenoo) reported
@virginmedia Not really in the areas regarding the Hive Camera. I still think that the router jumping between unsecured and secure is causing the problem. Apple I phone picks it up and warning to alter the settings which is a nightmare online owing to getting access to the router number.
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Full Time Dad $UST $LUNA $TSLA $BTC
(@YumYumProfit) reported
@virginmedia Thank you for reply. Over the course of 3 weeks I have spoken to approx 35 plus people, majority of which either loop me through between Retentions, Customer Services or Sales. That does not include the number of times I have been disconnected in the middle of calls.
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Jonathan Stephens
(@Jonathan747) reported
I hope I have not been hoodwinked by @virginmedia, here. @SkyUK were honest and said they couldn't help with a connection. @virginmedia seem to have their wires crossed. I would appreciate some clarity, please.
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Hannah Palmer
(@Hanpalmerx) reported
@virginmedia Constantly issues can't watch anything through the apps on virgin box as they never work. Internet always disconnecting. Can't wait for our contract to be over
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Scott Richardson
(@ScottRich159) reported
@virginmedia wife has no access to myvirginmedia/profile/email since yesterday, how long until this is resolved? Team have temporary password, but she can't access it or change it! Numerous phone calls, no resolution.
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tony smith
(@tonysparrow54) reported
@virginmedia @vamplady35 The email thing is affecting nearly everybody, when are you going to fix it?
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Jonathan Coffey
(@coffey5835) reported
@virginmedia I’m trying to do it on my iPhone. It says site down for maintenance now?