Virgin Media Outage Report in Pyle, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Pyle, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pyle, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Pyle, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Treorchy, Ferndale, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Wi-fi | 4 days ago |
|
Neath
|
Internet | 26 days ago |
|
Swansea
|
Total Blackout | 28 days ago |
|
Neath
|
Internet | 1 month ago |
|
Swansea
|
Internet | 1 month ago |
|
Neath
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Pyle, Wales
Latest outage, problems and issue reports in Pyle and nearby locations:
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Hywel (@Hywel79) reported from Swansea, WalesYou'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
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Naomi Haughton (@Nogsynoos) reported from Tonypandy, Wales@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Simon Rees (@si_rees) reported from Margam, Wales@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
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Swansea Sixth form College (@Sixth_Form_Coll) reported from Swansea, Wales@virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.
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Simon Rees (@si_rees) reported from Margam, Wales@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.
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Kevin Child (@KevDocChild) reported from Swansea, Wales@virginmedia There are plenty of issues in Swansea with your service it seems.
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Wayne Birch (@WayneBirch11) reported from Swansea, Wales@virginmedia just awful customer service just had a agent laugh at me down the phone it’s now 14 days with a damaged phone
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Val (@Botleylady) reported from Swansea, WalesReading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Val (@Botleylady) reported from Swansea, Wales@virginmedia Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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Sophie 🇬🇧🏴🏴 (@Leelamou) reported from Swansea, Wales@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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Val (@Botleylady) reported from Swansea, Wales@virginmedia I’m totally disgusted with your call centre service I’ve just had a call from them & the person in question conveniently cut me off whilst in process of speaking to him. This has happened before & a complaint ignored. Value your customers you don’t know the meaning
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Graham Crowley (@crowley180) reported from Pyle, Wales@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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chris (@chris061183) reported from Skewen, Wales@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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chris (@chris061183) reported from Skewen, Wales@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan (@nathanjabbott1) reported@virginmedia Excess charge on account why is it constantly going up when service reliability is falling, can you do this through email now please
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Em (@EmAppears) reported@virginmedia I'm dealing with O2 separately, though I would never have had issues with them if the Virgin staff hadn't wrongly told me I had to set up with O2 first and actually put me through to them.
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Terry Dale (@baldytel) reported@petch_dave @Jasonc2022 @virginmedia Damn. Thought I was special lol
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Carol Cunliffe (@cjcunners) reported from Bromley, EnglandWhat a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Em (@EmAppears) reported@virginmedia Half the Virgin staff put me through to the wrong departments. Twice I've waited on hold ages only to immediately be put through to someone else, with another long wait, who then turned out to be wrong, meaning another long wait to actually speak to someone who could help
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Seras ⋆ (@ykSeras) reported@virginmedia Me and many others are experiencing extreme packet loss on @DestinyTheGame . Their support told us to contact you regarding the issue.
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Haroon Chaudhry (@HaroonC7) reported@virginmedia Hi - please if you check the tweets not once have I referred to the speeds being slow. I have been referring to there be irregular drop of signal, and at times there being no signal at all even with the extra equipment and the engineer visit. Can you please read back.
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unreasonably reasonable (@UReasonable) reported@virginmedia Thank you. Can I suggest that you post correct numbers on websites/documentation? This is not the first call from this number and ‘who called me websites’ mark it as potentially dangerous etc. Can’t a telephony company track this down to protect your image and customers ?
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StephenBroly2049🏴 (@broly2049) reported@virginmedia @brois It says there's an issue in my area, I've already done the steps for the hub and it's still randomly dropping
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MOLESGAMINGHOLE.CO.UK (@molesgaminghole) reported@virginmedia 4 HOURS WAITING NOW. why offer a live chat service if its this bad and then you just suggest a call.