Virgin Media Outage Report in Pyle, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pyle, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pyle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pyle, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Wi-fi | |
| Port Talbot |
Phone | |
| Swansea |
TV | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Pyle, Wales
Latest outage, problems and issue reports in Pyle and nearby locations:
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia You guys are the worst literally, your replies are so slow!
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Jonathan🏴🏴
(@IROJDP) reported
from
Swansea, Wales
@virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yeah I’ve done that and same issues
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Hey I’ve done everything on your website and still the same issues.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
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Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
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Abbie Thompson
(@abbiet126) reported
from
Swansea, Wales
@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K-E-H
(@K_E_H88) reported
@virginmedia been trying to get in touch for two days regarding a problem I have can I message you
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Deppresso
(@Deppresso) reported
@virginmedia Hi, can I send you a private message with my postcode/area and get you to escalate this issue, the issue is packet loss on the area and although the ticket says engineers are working on it, it has been 4 days without an update. Between 0.5 to 25% packet loss on uploads.
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Gill
(@gmoliver30) reported
@virginmedia Very disappointing that nobody at Virgin can help and even more disappointing that me details have been passed on to a debt collector/scammer … please advise what I should do
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The Plague Dr is in
(@venomstrike) reported
@virginmedia Sure..... You ring me up ask if im a current or new customer then hang up. but its a security check. pull the other one
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Daniel Buscini
(@buscini) reported
@SkyUK I'm currently with @virginmedia and I plan to come over to u guys. On your site u state u will try to get it up and running as close to the leaving date as possible.I assume u mean before the service with Virgin is disconnected? U don't leave ppl without service at all?
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Champions of Europe 🏆
(@ChelseafanF) reported
Now I know why @virginmedia have such good deals on, because they are the WORST for customer service……EVERRRRRR. I’d rather pay higher prices for products that actually work and customer services that I can speak to. 🖕🏻🖕🏻🖕🏻🖕🏻
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Alan - @mumblemiler@home.social
(@mumblemiler) reported
@FeastAndGlory @virginmedia Then offered me a “deal” for 67% more than I’m currently paying for half the speed. Given the poor customer “service” I’m pretty much certain to leave as they still haven’t got back to me with the “amazing offer to retain” my business. Broadband and 4 mobiles walking away.
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Jan
(@Janrd35723880) reported
@virginmedia Disgraceful customer service!!! When calling it is an Indian call centre which is incredibly loud and difficult to understand!! I shall be cancelling my contract with you especially as you are increasing it by £17 per month and no phone service!!!!
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O2
(@O2) reported
@Haggisman04 Hi, if you’re looking to cancel both your Virgin Media cable and O2 sim, you'd need to please call Virgin Media customer services. They’ll let you know about any applicable early termination fees and cancel the cable first. Once done, they’ll transfer to O2 for the sim.
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Tina Sharkey
(@Tinasharke) reported
@virginmedia I have no internet again. This is happening all the time. I am not getting the service I am paying for.