Virgin Media Outage Report in Pyle, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pyle, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pyle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Pyle, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, Bridgend and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
Internet | |
| Port Talbot |
Wi-fi | |
| Swansea |
Wi-fi | |
| Port Talbot |
Internet | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pyle, Wales
Latest outage, problems and issue reports in Pyle and nearby locations:
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.
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Hywel
(@Hywel79) reported
from
Swansea, Wales
You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
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Swansea Sixth form College
(@Sixth_Form_Coll) reported
from
Swansea, Wales
@virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.
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Sophie 🇬🇧🏴🏴
(@Leelamou) reported
from
Swansea, Wales
@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia pls fix my wifi
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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Ben Lewis-Bloor
(@BenSwansea) reported
from
Swansea, Wales
@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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We Want Our Ball Back
(@SupremacyUtter) reported
@virginmedia Been in a Whatsapp queue for Customer Relations since 1pm yesterday... back in it (cont'd) from 8am this morning. Interesting that opening hours have changed from 8am-9pm to 8am-6pm overnight... dropped 3hrs off their availability in one evening! #betterdisconnected
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BigYin😜
(@badassscotsman) reported
@libertyglobal And that you could not deal with the problems. But for a company like your self that own Virgin media surely you can help us paying customers instead of been lied from your costmers services at VM.
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KzN | Mr eVo #FaZe1
(@Mr_eVo_) reported
Ayo @virginmedia wagwarn? Why's the internet still down? Ya boy is meant to be in vanguard right now dropping v2s 2022 is meant to be my year, how is it going to be my year if I can't get online and grind content, hope you get the internet on soon Much love eVo x
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BigYin😜
(@badassscotsman) reported
@libertyglobal it's about time you looked into your costmers services at virgin media. And the lies and bad excuse there giving out. But you still take the payments from us. I was told from Virgin media that 1. I could not call you because you can't deal with VM costmers???
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Isabelle Roughol
(@iroughol) reported
The biggest joke with UK broadband is you're only compensated if you lose service *entirely* for at least two days. Of course, that never happens. Instead, it cuts in and out every 5 minutes for a week, so it's unusable but you still pay. Well done @virginmedia.
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Terry
(@Terry12313936) reported
@virginmedia Constant disconnections after 10pm for the last week at least. Didnt you increase my bill stating "improvements" recently? And here I am on my mobile data trying to find out why your service isnt working
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Geoffrey Goodman
(@eastofedgbaston) reported
@virginmedia looks like internet is broken (Birmingham)
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jacqueline savage
(@pinkfeet12) reported
@virginmedia you increased your prices and then cut off your services and then your staff laugh down the phone at you when they do not comprehend the problem ..they transfer your call from advisors to advisor with no handover and promise call backs which never materialise
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savingfordisneyuk
(@saving4disney) reported
@virginmedia Hi! I didn't receive an email and cannot see confirmation of this in my account. It was a switch using a PAC code and the new provider assured me they would ask you to cancel, is there something I should do to ensure it is cancelled? How would I see if it was in my account?
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Woolly
(@Woolly365) reported
@virginmedia hi, will it be a problem if I've used the same email address for my account at two addresses? I can still log into my old cancelled service at my old address and I'm awaiting delivery of BB to my new address today. Logging in shows all the wrong details. Help please.