Virgin Media Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Merthyr Tydfil, Pontypridd, Bridgend, Aberdare and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end
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Jonny Ex 🏴 🇬🇷
(@jonny_ex9) reported
from
Cathays, Wales
Imagine my shock that @virginmedia is down AGAIN. Please fix it
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Gareth Jones
(@gazthebluebird1) reported
from
Cardiff, Wales
@virginmedia That's not going to help me reset my password.
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rose allen
(@roseall87907765) reported
from
Cathays, Wales
@virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !
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Stuart Ropke
(@stuart_chc) reported
from
Cardiff, Wales
@eggynewydd @virginmedia Dismally slow. Yes.
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Michelle
(@msb1302) reported
from
Treforest, Wales
@virginmedia Nope still down and isn't just me in the area.
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Steve George🏴
(@George66Steve) reported
from
Cathays, Wales
@virginmedia And if it's 'some customers' it's an awful bloody lot of them!
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Christina Macaulay
(@macauc01) reported
from
Cardiff, Wales
@virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely
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Peter Gillibrand
(@GillibrandPeter) reported
from
Cardiff, Wales
@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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amanda roberts
(@amandaroberts10) reported
from
Cardiff, Wales
@virginmedia is there a problem in the CF23 area ... no WiFi??
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.
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Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia Cancel the contract and go to Sky
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Jambo🏴
(@Cluchman1) reported
from
Treforest, Wales
Virgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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Gareth Jones
(@gazthebluebird1) reported
from
Cardiff, Wales
@virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?
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This is Carl🏳️🌈😺🏴🍕
(@Carl_E88) reported
from
Cardiff, Wales
@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.
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Graham Findlay FRSA 🏴🇪🇺
(@FindlayEquality) reported
from
Cathays, Wales
@rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.
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Steve George🏴
(@George66Steve) reported
from
Cathays, Wales
@virginmedia It's not intermittent, it's completely down in CF23.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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karen bell
(@kaza0151) reported
@virginmedia Will I be compensated for the loss of service been over hour now
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Anni
(@Anni77600371) reported
@virginmedia Virgin tv down. Virgin website down. Virgin Email is also down: so can't get any emails 😕. Virgin website is down, no info given & calling is no good as there is also no message given, just 'everyone is busy', and it cuts the call. @virginmedia Not everyone is on Twitter
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Linda Keating🏴
(@lindakeating22) reported
@marionmain3 @virginmedia It's at their end . UK wide and they're trying to fix it . Seemingly due to an outage
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(((RichardHarvey)))
(@Richard_Harvey) reported
@virginmedia And my service has been immediately disconnected rather than next week when requested!! Gonna turn me back on?
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Harry chapman
(@Bermondseyharry) reported
@virginmedia Happening too often now, the amount we pay each month we deserve a better service
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Angel Darkmoore
(@AngelDarkmoore) reported
@AHicks129 @virginmedia for me also, and the help number is basically "**** off"
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Steven Fitzpatrick
(@SteFitz69) reported
@virginmedia Yes... I know there is a TV outage. But I'd much rather the Internet Service be fixed! Can you at least tell me if the Internet and TV issues are related?
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@virginmedia @GBNEWS Virgin TV and services down in most of the UK.
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Si *
(@Redlad77) reported
@virginmedia Liverpool L19 is down.
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natasha Lewis ❤🇬🇧
(@followmeplz39) reported
Anyone's #virginmedia TV or Internet gone down???