Virgin Media

Virgin Media Outage Report in Maesteg, Bridgend county borough, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maesteg, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maesteg, Bridgend county borough, Wales 03/25/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maesteg, Bridgend county borough, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Porth, Treorchy, Ferndale, Port Talbot, Pontyclun and Mountain Ash.

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City Problem Type Report Time
United KingdomNeath Internet
United KingdomPorth Wi-fi
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomTreorchy Internet
United KingdomFerndale Internet

Community Discussion

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Virgin Media Issues Reports Near Maesteg, Wales

Latest outage, problems and issue reports in Maesteg and nearby locations:

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del

  • crowley180 Graham Crowley (@crowley180) reported from Pyle, Wales

    @Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • missscarlymarie carly marie lloyd (@missscarlymarie) reported from Neath, Wales

    6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠

  • KatyGibsonWales Katy Gibson (@KatyGibsonWales) reported from Maesteg, Wales

    @Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕

  • belock14 Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales

    @SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

  • Nogsynoos Naomi Haughton (@Nogsynoos) reported from Tonypandy, Wales

    @virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Beardface20 Beardface (@Beardface20) reported

    @virginmedia Is there any way we can do earlier? Or can you tell me which network to connect to? It's the middle of the day then here and we will likely be out (and I won't have internet to live chat!)

  • Kate011085 Katy Leigh (@Kate011085) reported

    @virginmedia trying to cancel my account, twice you hung up, twice you made me hold 40mins, disgraceful!!

  • suneel707 Suneel Manne (@suneel707) reported

    @virginmedia Can you fix the problem by sending a right person to fix the issues

  • CubDJS DJHS (@CubDJS) reported

    @virginmedia Hi, I managed to get the bill re-examined and changed, but when I click on the link in the text to consent to the new contract, it wouldn't accept my surname until I put in my full(ish) name! I'm hoping this won't be a problem in future...

  • suneel707 Suneel Manne (@suneel707) reported

    @virginmedia Yes but it doesn’t fix

  • Markturner315 Mark Turner (@Markturner315) reported

    Why on earth do @virginmedia continue to use @YodelOnline. Service is nothing short of abysmal. Please move to another provider that actually delivers the package.

  • choy_joe Short Bark & Sides (@choy_joe) reported

    @virginmedia I finally got through and they were again useless could not do anything a complaint has been raised so waiting for a call next week if it even happens

  • bonthrone_liam liam bonthrone (@bonthrone_liam) reported

    @virginmedia I can’t make changes to account due to the poor customer service

  • suzannemuldoon Suzanne Muldoon (@suzannemuldoon) reported

    @virginmedia I am not playing games and I am not mucking around all I would like is to speak to somebody from this country to get it sorted and fixed at the end of the day we all want to get it fixed and you want to get PR customer

  • BenedictHunjan Benedict Hunjan (@BenedictHunjan) reported

    @virginmedia That’s what you always say. Why not a) not double already expensive (slow) wifi or b) hire some staff to answer the phone?