Virgin Media Outage Report in Maesteg, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maesteg, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Maesteg, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Porth, Neath, Tonypandy, Maesteg and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Internet | |
| Porth |
Wi-fi | |
| Porth |
Internet | |
| Neath |
Wi-fi | |
| Tonypandy |
Internet | |
| Neath |
Community Discussion
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Virgin Media Issues Reports Near Maesteg, Wales
Latest outage, problems and issue reports in Maesteg and nearby locations:
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Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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GAYNOR JOHNSON
(@JOHNSONGAYNOR) reported
from
Skewen, Wales
@virginmedia Had trouble with TV since this morning. Now have just BBC and ITV. Tried phoning but had short message saying they are busy and phone later! Phoned later…same message! What’s going on!?
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.
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Robbie Phillips
(@RobbieP99625428) reported
from
Aberavon, Wales
Virgin Media nightmare to get advice and problems sorted
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MrandMrs50Plus
(@MrandMrs50Plus) reported
from
Port Talbot, Wales
@virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Skewen, Wales
@virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
Hello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Skewen, Wales
@virginmedia I received it back in May/June time, I already logged a complaint with the person who promised me they had sort it because of your absolutely abysmal customer service and still nearly another month later, moving into October I still have not received my refund! Coming into 6 mths
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Geraint Reynolds
(@Gezz99) reported
from
Aberavon, Wales
@virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Customer service is an alien concept to @virginmedia
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Erin
(@erz087) reported
@virginmedia wow how hard is it to try and speak to an actual person at virgin media! Broadband is down, which you say you have told me about, buy you haven’t so causing major work from home issues !!
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𝕃𝕒𝕣𝕒
(@laraglennie) reported
@virginmedia It seems to be working now. I think there were wifi network errors last night
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Rahul
(@wadarules) reported
@virginmedia my internet just stopped working about 45 minutes ago but the service status says everything is fine. Any known issues that are yet to be updated on that page or is it just me?
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Kirst
(@Mama_Kirst) reported
@virginmedia hello. I'm currently not getting any internet access. Got code c217 on my TV and my WiFi isn't working at all. On my phone it has the WiFi symbol but with an exclamation mark next to it and days no internet access! Can you help? All wires connected and I've restarted
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Control
(@MrG_Smiley) reported
@virginmedia #virginmediadown internet down AGAIN.
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Jasmine
(@JasmineEmpiang) reported
@DrewGoodsell @virginmedia Having the same problem!
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DirtyLeeds Champions #LUFC #MOT 💙🏆🏅💛
(@SporcoLeeds) reported
@virginmedia Done all that, the issue appears to be exactly what it was yesterday, can you check for outages in SW15?
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James Winterbourne
(@JWinterbourne) reported
@virginmedia What do you mean IF? You have. It is clear you have. I appreciate you’re busy but don’t start with that. It’s rude. See the chain. You’ve not acknowledged several of my tweets. No. There are no known issues showing. But it is still an intermittent service. So not working properly
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Phil Jones
(@Phil_D_Jones) reported
@virginmedia Day 6 and still no better. Obviously someone has got to work and added the new '1 known issue' status to the system and this time its code C01162520. The standard 'it'll be fixed by 3pm' nonsense is also showing. So @virginmedia what's going on?!
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DirtyLeeds Champions #LUFC #MOT 💙🏆🏅💛
(@SporcoLeeds) reported
@virginmedia No, it says no service issues, which is obviously not right, my neighbours have no internet either!