Virgin Media Outage Report in Maesteg, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maesteg, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Maesteg, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Bridgend and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Internet | |
| Bridgend |
Internet | |
| Port Talbot |
Internet | |
| Neath |
Internet | |
| Bridgend |
Internet | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maesteg, Wales
Latest outage, problems and issue reports in Maesteg and nearby locations:
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca ⎊
(@_Rubbercar) reported
@virginmedia Hi thanks for your response. Is this on the My Virgin Media website as we’ve put in login details but it’s not loading the website? This on an iPhone and a Samsung, is there an issue with the website? App doesn’t have anywhere helpful either.
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Khaya
(@ItsMeKhaya_) reported
@virginmedia All they kept saying was that my actual modem needed fixing, I kept telling them the actual electrical cabinet was the problem, I filled out a complaint anyway on the website, thanks for being more help than the customer service line :)
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Msgr. Matt 🇭🇷
(@MattAlbans) reported
@virginmedia Help desk has ordered me one this afternoon. Slightly annoyed to have to pay extra for it tho. Literally nothing has changed in the last 12 months
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Dan Neill
(@d_neill92) reported
@virginmedia Tried everything and still hopeless, crnt even speak to anyone to get help
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J C
(@JackCollins1298) reported
@virginmedia None of those steps have worked. Yes it's an issue with the wired connection. Having to wait until Wednesday for a technician which is a bit of a joke
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Sue Higgins
(@SDH1844) reported
@virginmedia I messaged you on your Whatsapp to give my 30 days notice. No one available to talk to me for 24hrs so I am assuming there will be no issues when I stop paying after 18th July. For a communications company, your internal and customer comms is non existent!!
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Frankie Jack
(@FrankieJack69) reported
@virginmedia My apologies, I thought you meant on my TV. It transpires there is a problem in my area. They hope to have it fixed by tomorrow lunchtime. Thanks for your help.
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Steve_Bingham
(@Steve_Bingham92) reported
@virginmedia can you hurry up and pick up the phone please? I need to cancel you. Much love.
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Busta
(@Carlelsby) reported
@virginmedia please can you help ? The app is useless keeps saying something wrong and doesn’t have half the info . I’m trying to change the child internet settings and sort Netflix as was with sky
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Kat Thornhill
(@Kathornhill17) reported
Hey @virginmedia curious… what does ‘no changes to our package’ mean to you? To me, it DOESNT mean ‘cancel some things off and charge you more to have it back’. 🤬 #shocking #badcustomerservice #betterpackagefornewcustomers