Virgin Media Outage Report in Maesteg, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maesteg, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Maesteg, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Porth, Neath, Tonypandy, Maesteg, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Neath |
Wi-fi | |
| Tonypandy |
Internet | |
| Neath |
||
| Tonypandy |
Internet | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maesteg, Wales
Latest outage, problems and issue reports in Maesteg and nearby locations:
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Holstead
(@PaulHolstead) reported
@virginmedia I asked to speak to a manger. I was told a manager wasn’t available but one would call me back within 2 hours. That was 27 days ago. I just want what I’m paying for. It’s cost us a fortune in phone data over the last 7 months due to periods without signal. End of rant.
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Sophie C
(@running_sophie) reported
@virginmedia how do I get in touch via chat please? Every time I get that as an option on the website, it asks me to sign in, even though I am signed in! Really frustrating
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Dan Morison
(@DarkMechanic) reported
@virginmedia are your phone lines down? was waiting for an hour, finally got through, then the line cut out, haven't been able to connect again since
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thaaaruuuuuu
(@taradhand) reported
as if i’m using personal hotspot on my mac in my own house😔 virgin media boo why u so **** 😔
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Paul Holstead
(@PaulHolstead) reported
@virginmedia I then spoke the CS again on 13th to let them know nothing had changed. I then spoke with the tech team on 24th Nov who said they were aware on the issue as it was a technical fault on our street. I was told engineers were due out within a couple of days to fix it.
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Paul Holstead
(@PaulHolstead) reported
@virginmedia That we couldn’t go on like this. The signal jumps in and out at least 30 times a day. I originally spoke to customer service on 4th Nov and stated I wanted to end my contract. I was told that I had to give 30 days for you to fix it and if you couldn’t then I could leave.
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Lacy Owen
(@LacyOwe48635445) reported
@virginmedia had no Internet Friday was on and off all weekend and had zero service today no WiFi or TV need to do online learning with my son when will this be back on
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Frankie
(@frankiemostyn) reported
I’ve phoned @virginmedia 5 times with an issue about my bill to be told each time that it will be fixed. 3 months later it’s still not resolved
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James Stenton.
(@Stento1867) reported
@virginmedia Again the forums are no help whatsoever!!! And again I've tried that before no one gets back to you I don't want a forum I want someone to talk to
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Eleanor #NotMyPM
(@albaugh_er) reported
@virginmedia Other gems “We can’t see what was done at WE” Didn’t tell us and you have turned of log to all but critical events. We have zero trust in your ability to understand the issue or to fix it.