Virgin Media Outage Report in Maesteg, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maesteg, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Maesteg, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Bridgend, Neath, Maesteg, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Total Blackout | |
| Port Talbot |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Port Talbot |
Internet | |
| Port Talbot |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Maesteg, Wales
Latest outage, problems and issue reports in Maesteg and nearby locations:
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Naomi Haughton
(@Nogsynoos) reported
from
Tonypandy, Wales
@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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Graham Crowley
(@crowley180) reported
from
Pyle, Wales
@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BARESI
(@FRANCOBARESI100) reported
@virginmedia I’ve tried again on your recommended numbers. Another complete waste of 25 mins for me. Can you take ownership of my customer issue and get someone to look at the notes on the account and get the status on the ticket number I sent to fix the issue and get back to me. Thanks
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hickson0
(@nhickson0) reported
@virginmedia I’ve been in contact with them since the issues started they started and investigation into why the issues are happening but it just seems like it’s not getting anywhere
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scarlett636
(@shhhyounohoo) reported
@virginmedia Is there a way to get tech support? I tried earlier but ended up with a bot on WhatsApp telling me there was no ability to accept messages for faults at that time. Really don’t want to change pw. Is there a known issue?
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Bad4Business
(@BusinessBad4) reported
@virginmedia Broadband down. No support, no contact, no service - nothing. I'll have to withhold payment and wait for the threatening phone calls just to speak to someone. You've opened a can of worms now. Wait until I turn up at HQ, then try and avoid me. See you soon
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Adrianne
(@adriana1pere) reported
@virginmedia I ask 4help due 2people on phone gave wrong information & your advice is 2call the same no. I’ve been trying before asking 4your help. I’m sure u’re fine enough people, nothing personal, but your wages would benefit the customers more if used to hire more engineers.
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Mhairi Bowe SocPsy
(@MhairiBowe) reported
On top of this, the internet service I signed up for is terrible and does not provide the features outlined in the advert, yet to fix this, I need to pay more money for boosters. Come on @virginmedia - surely your service can be better
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ljasper
(@lee_luckbox) reported
@virginmedia @NetflixUK I was looking for a fast reliable broadband provider, with no excessive bills and good customer service, hence I’ve cancelled my Virgin Media account which provided none of these.
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Paul Cooper
(@cryptOOsmart) reported
@virginmedia @LutzSchueler every time it reaches the date given to when it’ll be fixed! We get told it’ll be another week. You need to put your engineers on this full time and stop taking them off for other jobs. This is from your engineers. Almost 1 month without service
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TAIMOOR KHAN
(@CRICKTKHAN) reported
@virginmedia Still had no call from your managers. Absolutely pathetic service and no contact when you guys have been taking money out of my account for 14 months when I was abroad and offering me only 6 months of refund. @virginmedia @richardbranson
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Brian Pope
(@Blarney74) reported
@paddycosgrave Half of rte are coked of their heads as well,they need to be working in that duplicitous horrible biased organisation.Level it and build houses there I say,(it's a drain on taxpayers)sure we still have virgin media