Virgin Media outages and service status in Merthyr Tydfil, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Merthyr Tydfil, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 17, 8:31 AM GMT+1.
- Internet (83%)
- Wi-fi (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merthyr Tydfil, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merthyr Tydfil, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypridd, Porth, Blackwood, New Tredegar, Treharris, Caerphilly, Treorchy, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 2 days ago |
|
Pontypridd
|
Internet | 8 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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Jason Howe (@H7WEJ) reported from Caerphilly, WalesLet's hope @virginmedia broadband service is better than their pavement relaying skills. Disruption and mess all over Caerphilly.
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Peter Robey (@peterrobey) reported from Risca, Wales@playzone1000 @virginmedia Had exactly the same experience! Has to be the worst customer service experience ever!
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Leighton Baller (@LeightonBaller) reported from Penywaun, Wales@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Christine Bissex-Foster 🏴 (@cbissex) reported from Bargoed, Wales@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Naomi Haughton (@Nogsynoos) reported from Tonypandy, Wales@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Gary Carter (@Cartergaz) reported from Maesycwmmer, Wales@BigTempUK @virginmedia Errr. Dude. This is a bad experience.
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alex wright (@aliander) reported from Pontypridd, Wales@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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Sarah Tamsin (@Tamsininnit) reported from Pontypridd, WalesWhat's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia network down again this is the third day. Sort it out virgin
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Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Kevin Williams 💙💛🏴 (@williamsk67) reported from Treharris, Wales@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Michelle (@msb1302) reported from Treforest, Wales@virginmedia Nope still down and isn't just me in the area.
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Paul Dignam (@pauldignam) reported from Pontypridd, Wales@AdamLee2011 Same not working for me either @virginmedia
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ANDREW JUDD (@cardiffrebel) reported from Pontypridd, Wales@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@virginmedia do you have issues in CF83 ? Our business broadband is down again.
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Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian (@irbrassmonkey) reported@virginmedia What is going on with the internet in Bounds Green really not happy. This is my first month with you and because of this black out I have missed a one in a universe event. It will never happen again ever. Very disappointing.
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Ruth Payne (@ruthmpayne) reported@TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!
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Andrea (@Gertrudemo81) reported@virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??
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Cal (@CNeto97) reported@virginmedia need help M217NS , WiFi down, landline down no way to call keeps disconnecting me on call and your team can’t hear me need to sort this asap
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Paul THORNE (@harrewis) reported@virginmedia brilliant…received new 360 remotes. Zero instructions in box so have to find instructions online. Cannot connect remote to tv after MANY attempts. No way of getting help! Why no clear instructions in the box on how to pair??!!
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Adam Sowden (@Sowds89) reported@virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks
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Craig Aldridge (@CraigA3) reported@virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam
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WhiskyTango AlphaFox 😷🇪🇺🍸 (@jbond) reportedClassic Virgin Media. I have TNT sports. TNT bought by HBO Max. VM email about streaming deal. Follow instructions, click "activate TNT Sports-HBO Max". Get this :- > Sorry, something’s gone wrong! We’re having some technical issues. Please try again later. Sigh.
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Stewart Hawtin (@HawtinStewart) reported@virginmedia Any update on this? Really disappointed with the service provided here. I pay a fortune a month for this!!
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Gareth Lloyd (@El_Lloydie) reportedWell, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...