Virgin Media outages and service status in Merthyr Tydfil, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Merthyr Tydfil, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merthyr Tydfil, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Merthyr Tydfil, Wales
The most recent Virgin Media outage reports came from the following cities: Ebbw Vale, Hengoed, Treharris, Pentre, Caerphilly, Pontypridd, Porth, Mountain Ash, Maesteg, Tonypandy, and Blackwood.
Community Discussion
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Virgin Media Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
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𝐓𝐡𝐞 𝐓𝐢𝐠𝐞𝐫 (@3EyedTiger) reported from Caerphilly, Wales@virginmedia Cheers, still down this morning - tried another 2 router reboots at 6am and 7:30 respectively but was no better, solid red light, etc.. Will try again at midday
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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Leighton Baller (@LeightonBaller) reported from Penywaun, Wales@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Naomi Haughton (@Nogsynoos) reported from Tonypandy, Wales@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Jambo🏴 (@Cluchman1) reported from Treforest, WalesVirgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia
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Jason Howe (@H7WEJ) reported from Caerphilly, WalesLet's hope @virginmedia broadband service is better than their pavement relaying skills. Disruption and mess all over Caerphilly.
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Katy Gibson (@KatyGibsonWales) reported from Maesteg, Wales@Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Clare Simpson (@clareasimpson) reported from Caerphilly, Wales@virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?
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Sarah Tamsin (@Tamsininnit) reported from Pontypridd, WalesWhat's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@virginmedia how can I get in contact with customer services?
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia network down again this is the third day. Sort it out virgin
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𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯 (@JamesMartin02) reported from Pontypridd, Wales@virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.
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Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Peter Robey (@peterrobey) reported from Risca, Wales@playzone1000 @virginmedia Had exactly the same experience! Has to be the worst customer service experience ever!
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Rhys Caswell (@CaswellAlun) reported from Pontypridd, WalesVirgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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ANDREW JUDD (@cardiffrebel) reported from Pontypridd, Wales@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@virginmedia do you have issues in CF83 ? Our business broadband is down again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Foredeck (@Foredeck99) reported@virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.
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CD (@WatchingMan96) reportedHas the Virgin Media player just decided to **** itself the last few days? Constant buffering and a dozens ads on every break! It’s an absolute headwreck. #LoveIsland
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BRUCE iLLest 🏴☠️🪡🦈 (@jammusnu) reported@y_alibhai @virginmedia 5 business days retard
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Leio Lee (@afshin71943097) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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James Prosser (@buzzkilljames) reported@virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?
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Sean Pearson (@soapyrct) reported@virginmedia @customerchamp1 It is literally the level of service you have provided for many years.
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Techno Jesus (@TechnoJesus420) reported@virginmedia please change the on hold music for uk callers, it's so awful I had to end my 30 min call before resolution. The long call and language barrier are bad enough, that crap jazz hold music is just too much.
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Hewan (@HewanMcCarthy) reported@virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything
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S.U (@SU__Crypto) reported@HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.
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Keith Bridge (@leebridge1) reported@virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..