Virgin Media outages and service status in Merthyr Tydfil, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Merthyr Tydfil, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 20, 10:05 AM GMT+1.
- Internet (67%)
- E-mail (17%)
- Wi-fi (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merthyr Tydfil, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Merthyr Tydfil, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypridd, Blackwood, Ebbw Vale, Tredegar, Hengoed, Treharris, Pentre, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 2 days ago |
|
Blackwood
|
Internet | 6 days ago |
|
Blackwood
|
9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Bethan (@_bethancottrell) reported from Pontypridd, Wales@virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...
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Sarah Tamsin (@Tamsininnit) reported from Pontypridd, WalesWhat's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Lee Gilbert (@LeeMGilbert) reported from Pontypridd, Wales@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Paul Dignam (@pauldignam) reported from Pontypridd, Wales@AdamLee2011 Same not working for me either @virginmedia
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@virginmedia do you have issues in CF83 ? Our business broadband is down again.
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Leighton Baller (@LeightonBaller) reported from Penywaun, WalesCheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Leighton Baller (@LeightonBaller) reported from Penywaun, Wales@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Stu (@P__TheLetter) reported from Bargoed, Wales@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Clare Simpson (@clareasimpson) reported from Caerphilly, Wales@virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?
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Sarah Wareham (@partywareham) reported from Blackwood, Wales@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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Christine Bissex-Foster 🏴 (@cbissex) reported from Bargoed, Wales@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Drew Evans 🏴 (@dae_1989) reported from Pontypridd, WalesHello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia The network is down between 11 and 4 30 for the past 3 days between them times I am unable to dial out
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Michelle (@msb1302) reported from Treforest, Wales@virginmedia Nope still down and isn't just me in the area.
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Peter Robey (@peterrobey) reported from Risca, Wales@playzone1000 @virginmedia Had exactly the same experience! Has to be the worst customer service experience ever!
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Rhys Caswell (@CaswellAlun) reported from Pontypridd, WalesVirgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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Byron (@Byron69768507) reported from Pontypridd, Wales@virginmedia Crap day and yet again crap broadband
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Gallagher (@SiGallagher) reported@virginmedia I have DMed about an issue: please reply to me. And quickly so I don’t end up with 10 scam artist accounts replying to this.
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Sani Yusuf (@saniyusuf) reported@virginmedia Internet not working and router too
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Simon Vargeson (@Si_Vargeson) reported@virginmedia is it usual practice to delay installations without communicating to your new customers? You’ve currently missed 2 instal dates and no comms to let me know to avoid waiting at home for your arrival…. Customer service seem to be unable to provide any detail too😡
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Dav (@davettoo) reported@DeviateDefiant @virginmedia @MoneySupermkt Yeah imagine getting shafted for being a loyal customer
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Gary Broadbent (@garyb007) reported@virginmedia @gwfvrowell Another Gary here. I agree. By far the worst company ever.
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Joanna Ayliffe (@joanna_ayliffe) reported@virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?
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Dmitriy Lobov (@DymDymok) reported@DeviateDefiant @virginmedia @MoneySupermkt 18 years? Man, has it never occured to you to check what alternative were?
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krono aka a dogtor in 2 years (@octoexp490) reported@DeviateDefiant @virginmedia @MoneySupermkt Telecom contracts in this country don't make any sense to me. Anywhere else in the world, the more loyal you are to the operator, the better deals they give you to keep you as a customer.
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NEVER give up. (@o00525600) reported@TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on
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Craig McArdle (@HoMcArdle) reported@LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you