Virgin Media

Virgin Media Outage Report in Merthyr Tydfil, Wales

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The latest reports from users having issues in Merthyr Tydfil come from postal codes CF47.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Merthyr Tydfil, Wales 03/29/2024 08:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Virgin Media outage reports came from the following cities: Maesteg, Hengoed, Aberdare, Merthyr Tydfil and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaesteg Internet
United KingdomHengoed Internet
United KingdomAberdare Internet
United KingdomMerthyr Tydfil Phone
United KingdomCaerphilly Internet
United KingdomHengoed Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales

    @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

  • partywareham Sarah Wareham (@partywareham) reported from Blackwood, Wales

    @EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • CaswellAlun Rhys Caswell (@CaswellAlun) reported from Pontypridd, Wales

    Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.

  • DarronKnibbs Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales

    @virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice

  • P__TheLetter Stu (@P__TheLetter) reported from Bargoed, Wales

    @virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.

  • williamsk67 Kevin Williams 💙💛🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@williamsk67) reported from Treharris, Wales

    @JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Pontypridd, Wales

    What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡

  • LeeMGilbert Lee Gilbert (@LeeMGilbert) reported from Pontypridd, Wales

    @virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @virginmedia how can I get in contact with customer services?

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • dae_1989 Drew Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@dae_1989) reported from Pontypridd, Wales

    Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.

  • pauldignam Paul Dignam (@pauldignam) reported from Pontypridd, Wales

    @AdamLee2011 Same not working for me either @virginmedia

  • H7WEJ Jason Howe (@H7WEJ) reported from Caerphilly, Wales

    Let's hope @virginmedia broadband service is better than their pavement relaying skills. Disruption and mess all over Caerphilly.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate

  • cbissex Christine Bissex-Foster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cbissex) reported from Bargoed, Wales

    @BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.

  • Byron69768507 Byron (@Byron69768507) reported from Pontypridd, Wales

    @virginmedia Crap day and yet again crap broadband

  • Cartergaz Gary Carter (@Cartergaz) reported from Maesycwmmer, Wales

    @BigTempUK @virginmedia Errr. Dude. This is a bad experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BazingaSmth BZSM1TH (@BazingaSmth) reported

    @virginmedia Total loss of Internet and TV service in Dover. Spoke to customer service who are next to useless. They in turn transferred me to overseas call center. Definitely not confined to my house as a neighbour is also having problems..

  • Ali_R19 Ali Raza (@Ali_R19) reported

    Virgin Media are the worst internet providers of all time. The amount of connectivity issues. The connection is hardly consistent for an hour even. Don’t choose them at all.

  • HeenahAhmed Heenah (@HeenahAhmed) reported

    @virginmedia please can you get someone to help I am not receiving text messages on a new pay monthly mobile package and no one can seem to tell my why!

  • CanopusThe Canopus the Peacock (@CanopusThe) reported

    Got home 4 hours ago, to find out I didn't have any internet. Atm its looking like it won't be restored until 10 am tomorrow. Proper **** service from Virgin Media, as usual

  • ChrisWigley14 Chris Wigley (@ChrisWigley14) reported

    @virginmedia total outage of all services in the Dover area and no-one to call to tell them about it........

  • SpiritSoul108 Kaushal Vastani (@SpiritSoul108) reported

    @virginmedia Contrary to what I have been told by 2 of your colleagues... @virginmedia do infact offer pauses when moving home... its all on record with the calls :) maybe I need to raise another complaint for contradicting information provided. #virginmedia

  • Moose__HD Moose_HD (@Moose__HD) reported

    @virginmedia your Internet sucks, sort it out. 6 times it reset itself today

  • silvercylon kester crook (@silvercylon) reported

    @virginmedia please tell me what is going on with your second rate service in the dover area?

  • neo2daz Daz Wildman (@neo2daz) reported

    @virginmedia was promised a call back today by your call centre after you mistakenly disconnected my service then reconnected me at an extra 30 quid a month with a £75 connection fee!!! No call back. Absolutely fuming

  • DougieOvenstone Dougie Ovenstone (@DougieOvenstone) reported

    @virginmedia Done all the above, 24 hrs later still not working?