Virgin Media Outage Report in Bargoed, Caerphilly County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Pontypridd, Treorchy, Ferndale, Caerphilly, Cardiff, Porth, Pontyclun, Mountain Ash, Cwmbran, Ynysddu, Treharris and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Pontypridd |
Internet | |
| Newport |
Internet | |
| Treorchy |
Internet | |
| Ferndale |
Internet | |
| Caerphilly |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Simon Kerswell
(@kersy28) reported
from
Cwmbran Central, Wales
@virginmedia absolutely shocking customer service! cancelled my services as of 21st March, rang you today to see what you could offer me to stay and you offer me the same package at £17 more expensive, but offer new customers the same deal but £5 cheaper that I currently pay!
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Simon Kerswell
(@kersy28) reported
from
Cwmbran Central, Wales
@virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!
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Dan
(@TheDanielPage) reported
from
Cardiff, Wales
I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
@MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Chris QK 🔞
(@QuietlyKinky) reported
from
Newport, Wales
@madsmithyt @virginmedia I also have the same issue. South Wales
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welshcake74
(@Welshcake74) reported
from
Cardiff, Wales
@virginmedia hi my grandparents are mid 80s they were due to transfer to Sky in a few weeks. I don’t want anyone entering their house and need your help to extend their services ufn so they have tv, WiFi and phone line for emergency. Help please
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James Trollope
(@DRJAMESOFF) reported
from
Cardiff, Wales
@FizzyM7 @brumsongsben @virginmedia Someone has also tweeted that the estimated fix is around 6:05 but not sure how accurate this is
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia still no resolution!
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DJ 🎧⚽
(@djwardy7) reported
from
Cardiff, Wales
@foxycockney Virgin media is down I think
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Ashxox
(@_eeelhsa) reported
from
Victoria, Wales
@virginmedia We’ve tried three times to raise a complaint with you. And this magical game appeared after the second complaint (the same day) to which the man on the phone was rude, spoke over me and implied my business wasn’t needed or respected at all.
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Hannah N-T
(@hannahtottle) reported
from
Panteg, Wales
@virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia You're lucky. I'm getting naff all. Mobile data is keeping this bad boy connected
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Tom Griffiths
(@tomgriffiths88) reported
from
Cardiff, Wales
@virginmedia 54 minutes to get through then cut off x3. Trying to cancel our contract which we can't do online.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@monotron_ Tbf, virgin media's network is on the shit side
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Phillip Lockley
(@7084phil) reported
from
Cardiff, Wales
@virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave
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jane setchfield
(@jsetch) reported
from
Cardiff, Wales
@virginmedia appreciate these are difficult times for us all but I am locked out of my account and have tried all solutions offered on the website. Help please - working from home requires email access
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia I'm off down the pub
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Hill S. Borough
(@CraicBelfast) reported
@virginmedia are tv services down in bt15 area of Belfast?
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general isuses
(@General_isuses) reported
@domineeektwitch @virginmedia Default is shite for beat results modem mode into 3rd party. The built in firewall and packet management is horrible. Are you on a hub2/3 or 4?
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Jon Godwin
(@Godwin9Jon) reported
@virginmedia On 14.06.22 a long conversation where I was told that VM were aware there was an issue but would compensate me once it had been fixed. No information on how long it will take. I am paying for something you can’t provide.Why not credit me with £11.99 pm so I can pay for Netflix?
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David🇵🇱
(@David65243316) reported
@virginmedia I did, but it doesn't resolve anything ur internet is just really bad
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di
(@dianew2021) reported
@virginmedia What is virgin not getting people have changes of circumstances all the time I've asked them to help me by putting service back on till pay day 21st they won't help so no you don't understand at all its disgusted how virgin treat the customer
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John Stone He/Him
(@cXnJohn) reported
@Brittan49970058 @virginmedia I went from the 300 VIVID to 1Gig to try and get better gaming performance, it did not help at all. 62.50 a month and locked into a 24 month contract and paying extra (70) for a Hub4, terrible experience. If i had options i would have left already. 80/20 for 50 a month is a no.
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RoRo
(@RoNicMo) reported
Trying to get broadband installed with with Virgin media has been the WORST experience
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Nadeem
(@Nadeem74159629) reported
@the_pieface @virginmedia Virgin media issues all over atm they can get nothing right
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Sharron
(@SharronNimmo) reported
@virginmedia absolutely terrible service trying to resolve plan pricing issues as way higher than agreed. Hours on the phone and still not resolved despite assurances. How hard can it be. Parents will be going over to Sky who provide first class service
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Liberty Global
(@libertyglobal) reported
@Jotwinn Very sorry to hear this, @virginmedia can you please get in touch with this customer?