Virgin Media outages and service status in Bargoed, Wales

Problems in the last 24 hours in Bargoed, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bargoed, Wales

The most recent Virgin Media outage reports came from the following cities: Newport, Tonypandy, Cwmbran, Blackwood, Caerphilly, Pontypridd, Porth, Treharris, and New Tredegar.

City	Problem Type	Report Time
Newport	TV	40 minutes ago
Tonypandy	TV	3 hours ago
Newport	TV	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bargoed, Wales

Latest outage, problems and issue reports in Bargoed and nearby locations:

• 
  Bairdy 💙 (@bairdyblues) reported 1 second ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  StevenNott (@StevenNott) reported 1 minute ago from Cwmbran Central, Wales

  @chloemphoto @virginmedia Even if the ethernet works, the WiFi issues are still there and you need it sorting. It's in the @virginmedia contract to ensure all equipment is working and functioning as it should. Faulty equipment should be replaced and remember, you're paying for the service.

• 
  Christopher Guy (@ChrisJG1988) reported 5 minutes ago from Tonypandy, Wales

  @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

• 
  andrew edwards (@andyedwards34) reported 11 minutes ago from Newport, Wales

  @virginmedia Received a text message with a link saying that my bill had not been paid and update my details checked my bank and paid that day customer services confirmed this also this is the second time this has happened why does my information keep getting breached?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 20 minutes ago from St. Julians, Wales

  @virginmedia @Dionne96310374 We weren’t offered that when ours went down

• 
  Lee Gilbert (@LeeMGilbert) reported 21 minutes ago from Pontypridd, Wales

  @virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !

• 
  Adam Lee (@AdamLee2011) reported 21 minutes ago from Newport, Wales

  @virginmedia internet down, sort it out!! #virginmediadown

• 
  Sarah Wareham (@partywareham) reported 22 minutes ago from Blackwood, Wales

  @EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow

• 
  Mr Bowe - Abbeywood CS (@ABoweACS) reported 37 minutes ago from Newport, Wales

  @virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!

• 
  Kevin Williams 💙💛🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@williamsk67) reported 42 minutes ago from Treharris, Wales

  @JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!

• 
  Katieeeeeeeeeeeee 👻 (@SewScandalous) reported 43 minutes ago from Newport, Wales

  Oh, maybe not. Even though the website says no problem, there is a problem with the broadband round here 🙄 @virginmedia

• 
  andrew edwards (@andyedwards34) reported 44 minutes ago from Newport, Wales

  @virginmedia I understand that but if it’s not related to virgin how did they get my service provider and date payment is due,customer services are aware of this,as a service provider have you informed potential victims that this has happened?

• 
  Nigsy (@TheRealNigsy) reported 47 minutes ago from Newport, Wales

  @virginmedia Had issues this morning, but seem ok now.

• 
  Nige (@niamunna1) reported 48 minutes ago from Newport, Wales

  @Nyge_79 @virginmedia Same here. Abysmal service. I'm often in a Zoom with 40 other people and I'm the only one who drops out.

• 
  StevenNott (@StevenNott) reported 51 minutes ago from Cwmbran Central, Wales

  @chloemphoto @virginmedia If it connects to other WiFi networks from the same source ie @virginmedia then the problem is within your router itself and not any device connected to it. Your router is faulty and needs replacing. You said yourself that the router is faulty and goes offline if even moved.

• 
  Iestyn T Davies (@iestyntdavies) reported 51 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Nige (@niamunna1) reported 53 minutes ago from Newport, Wales

  @virginmedia I'd rather you just responded to my complaint that I made 2 months ago.

• 
  Kevin Fortey (@GiantVeg) reported 53 minutes ago from Cwmbran Central, Wales

  @emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too

• 
  Kita Williams (@KitaW) reported 54 minutes ago from Newport, Wales

  @virginmedia No. And we have called so many time and reset the box. Had 3 new computers from work so the issue is you! My broadband is frankly ****!

• 
  Thea (@theasthinkings) reported 58 minutes ago from Abergavenny, Wales

  @virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Barnes (@Barnsey02) reported 5 minutes ago

  @virginmedia everything is falling apart. Can only watch BBC1 and recordings Most annoyingly can’t watch Giro. Your website claims I don’t exist but of course you continue sending your bullying messages telling me I need to update to an inferior box about which you have ignored my complaint

• 
  BERNIE65 (@bernadetterober) reported 6 minutes ago

  @virginmedia can your customer service staff please answer the phone , I am still waiting for a reply and been on now for 55 mins 😡😡😡😡😡

• 
  Colin (@burgcolin) reported 9 minutes ago

  What’s going on virgin media !! Picture breaking up & bad reception

• 
  John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported 10 minutes ago

  @virginmedia Get a move on. Sick of your shoddy service. Can't even call customer support.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 10 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  Sprout57 (@pwcwright) reported 12 minutes ago

  @virginmedia service down again ! This time pixalated picture on TV and channels can't be changed ! This is getting a daily issue now that something is wrong with my virgin media services but you still keep taking full payments !,

• 
  Alan Carmichael (@AlanC_44) reported 13 minutes ago

  Anyone having problems with VIRGIN Media services in Motherwell area

• 
  caz henden (@cazza1h) reported 19 minutes ago

  Oh Virgin Media sort it out, if it's not bad enough we got boiler issues but for the telly to go down too 😕

• 
  Freddie Lumby (@FreddieLumby) reported 21 minutes ago

  @virginmedia @Da8blue How long will this issue persist for? It is a disgrace.

• 
  Dave Pearce (@DavePea15343212) reported 21 minutes ago

  @virginmedia Our teams are already working on the ongoing issue, and they’ve advised that they need a bit more time to get everything fixed. The current estimated time to resolve this is around 24 hours. Is that the time frame for fix?