Virgin Media Outage Report in Bargoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Bargoed come from postal codes CF81.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypridd, Cwmbran, Caerphilly, Cardiff, Newport, Hengoed, Bargoed and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Total Blackout | |
| Cwmbran |
TV | |
| Caerphilly |
Internet | |
| Cardiff |
TV | |
| Cardiff |
TV | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Simon Kerswell
(@kersy28) reported
from
Cwmbran Central, Wales
@virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!
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welshcake74
(@Welshcake74) reported
from
Cardiff, Wales
@virginmedia hi my grandparents are mid 80s they were due to transfer to Sky in a few weeks. I don’t want anyone entering their house and need your help to extend their services ufn so they have tv, WiFi and phone line for emergency. Help please
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Dan
(@TheDanielPage) reported
from
Cardiff, Wales
I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@monotron_ Tbf, virgin media's network is on the shit side
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia still no resolution!
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia totally disappointed and frustrated with service. Paying over £60 per month for WiFi only for it to be buffering for weeks. Husband key worker, needs constant Wifi access. Yet unable to contact virgin. Service zero.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia I'm off down the pub
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Hannah N-T
(@hannahtottle) reported
from
Panteg, Wales
@virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.
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Chris QK 🔞
(@QuietlyKinky) reported
from
Newport, Wales
@madsmithyt @virginmedia I also have the same issue. South Wales
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DJ 🎧⚽
(@djwardy7) reported
from
Cardiff, Wales
@foxycockney Virgin media is down I think
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
@MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.
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Tom Griffiths
(@tomgriffiths88) reported
from
Cardiff, Wales
@virginmedia 54 minutes to get through then cut off x3. Trying to cancel our contract which we can't do online.
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Simon Kerswell
(@kersy28) reported
from
Cwmbran Central, Wales
@virginmedia absolutely shocking customer service! cancelled my services as of 21st March, rang you today to see what you could offer me to stay and you offer me the same package at £17 more expensive, but offer new customers the same deal but £5 cheaper that I currently pay!
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James Trollope
(@DRJAMESOFF) reported
from
Cardiff, Wales
@FizzyM7 @brumsongsben @virginmedia Someone has also tweeted that the estimated fix is around 6:05 but not sure how accurate this is
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia You're lucky. I'm getting naff all. Mobile data is keeping this bad boy connected
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Phillip Lockley
(@7084phil) reported
from
Cardiff, Wales
@virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave
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jane setchfield
(@jsetch) reported
from
Cardiff, Wales
@virginmedia appreciate these are difficult times for us all but I am locked out of my account and have tried all solutions offered on the website. Help please - working from home requires email access
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Morris Hickey # A surgeon took both my knees #
(@Morris2906) reported
Email received from @O2 telling me they've "partnered" with @VMDotCom . Shame. I have no wish to be a customer of Virgin Media.
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Sharon Hixon
(@SharonHixon4) reported
@virginmedia I was told I could have I phone 12 then refused waited 3 days for a call back from the manager still waiting . When I rang to enquire why no one had called I was told you rang but I said I was shopping and couldn’t Spk. I never called or said this . Customer service then said so
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stuart
(@stuartwimble) reported
@O2 the minute everything go over to #virginmedia I'm levaing #virginmedia is one of the worst companies in the UK if I see virgin media on my phone I'm leaving. You only have to look at the twitter to see how bad they are
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John J Peebles
(@johnjpeebles) reported
@virginmedia Just to be clear - problem solved by going with your competitor. Not by you.
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Leanne Cleave
(@Leanne_Cleave) reported
@virginmedia I phoned after I received the email to say that the complaint had been closed and the complaint was reopened, I was told it could take up to a month to hear back and it has now been a month and I have just received another email to say the complaint has been closed.
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☩ RYVN ☩
(@Inked_Ry) reported
@virginmedia @leanne7585 Mines been down for an hour now too (kent). Did this solution work for you?
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Chris Green
(@Chris_P_Green) reported
@KCOMcare @Ofcom I would like to move broadband suppliers but because of your monopoly I can’t! I would like not to be overcharged for the same level of service I can get with BT, Sky, Talk Talk and Virgin media but that’s not going to happen. So yeah can you help. Answer no. @Ofcom sort it!
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themacraecase
(@themacraecase) reported
@O2 @virginmedia Virgin are terrible. Really terrible. Really, really terrible.
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Rob A.
(@raldrmn) reported
@virginmedia Just lost Internet on all devices and when testing via my login, saying its an issue affecting multiple customers. Something engineers are working on? In N4 area. Thanks.
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tom turton
(@tomturton1) reported
@virginmedia Still waiting for customer relations team to say anything 2 hours after being put through ! The 3rd time I have eventually been put through in 2 days and still no response from them ? Losing a customer of over 10 years now