Virgin Media Outage Report in Bargoed, Caerphilly County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Cwmbran, Pontypridd, Blackwood, Caerphilly, Pontypool, Hengoed, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Em Gill
(@EmilyEvaGill) reported
from
Cardiff, Wales
Dear @virginmedia why are you so bad?
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Kita Williams
(@KitaW) reported
from
Newport, Wales
Fed up with #virginmedia. Service is so poor , anyone got any decent broadband providers?
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The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Guys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can
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NormanGrainger
(@GraingerNorman) reported
from
Cardiff, Wales
Virgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING
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🦋Laura 🦋
(@ItsLau_xo) reported
from
Cardiff, Wales
So we pay over £100 a month for full @virginmedia package and fastest Internet going, but is it so so bad. It keeps cutting out all the time or going slow.
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
How awful is the @virginmedia advert, the one with the kids singing. Use auto tune next time
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Faye Lauren Smith
(@fayelsmithxo) reported
from
Liswerry, Wales
@virginmedia wifi’s down yet again!!! don’t pay money for your broadband just for it to be shut down all the time!
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Can’t wait until our @virginmedia contract comes to an end the worst broadband product and with genuinely the worst customer service - avoid always
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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K a t C z e k a j
(@katczeks) reported
from
Cardiff, Wales
@tomsyb @virginmedia 4 days later...are you any further in resolving you issue? Regards, <KC
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@vmbusinesshelp @vmbusiness Also your text back thing doesn't work. Can't wait to take our business elsewhere
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia I'd rather you just responded to my complaint that I made 2 months ago.
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia If I dont have a response in 48 hours to my formal complaint made a month ago, I will be cancelling my service. Ref number is COM104057176.
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Lynne Reynolds
(@msrupertbear) reported
from
Cardiff, Wales
@matyd88 @virginmedia Not great service at all.
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Darron Knibbs
(@DarronKnibbs) reported
from
Caerphilly, Wales
@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conny ≛
(@ConnyR6S) reported
Typical virgin media WiFi going down on a Friday night at 10pm. Run by a bunch of ******* rapists that don’t know their arse from their elbow.
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ChiddyJ
(@chiddyj) reported
I’m pretty sure there is an upload speed issue in Bradley Stoke! Always seems to be around 8pm to 12pm when the upload speed is drops dramatically @virginmedia 0.5 Kbps! Bs32 9 area. Down speed is fine but upload speed affects online gaming badly...
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Martin J Heggie
(@MartinJHeggie) reported
@adelwire @virginmedia **** man sorry to hear that we timed it so contact ran out in January and moved the broadband and phone out in December still had to pay till end of contract but when the TV went off we were finally rid of them felt good to chuck their stuff into the skip
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katesbush
(@katesbush) reported
Hello @virginmedia ever since our neighbours contract has been up I’ve been struggling to get good speeds. Do you press a button that makes the internet go really crap after the initial contract period?
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Helen Renwick
(@hells2305) reported
@virginmedia The issue is my Dad has dementia and does not know any login details so I am sorting this out for him. Will I be able to reset any login details if I go online?
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naomi davies
(@Naomiworldz) reported
@virginmedia sold me a faster contract 2day ( to help me with constant broadband drop out ) - tonight using 1 single device (tv) the film buffered 8 times #wellworthit #rippedoff
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Callum Macdonald
(@CallumMac92) reported
@virginmedia Better since someone on your forum organised an engineer to come out. Your customer service has been appalling and even after logging a complaint earlier, nothing has been acknowledged
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thursday's boy
(@kmncodes) reported
@virginmedia I think it’s absolutely disgusting and distasteful that you are not releasing a statement or comment on the no service in south London. It’s been a few days now and vulnerable people are alone by themselves in lockdown with no way to communicate with family.
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Leighjr 🏴🇬🇧
(@Leighjr) reported
@DisneyPlusUK any idea when/if virgin media will be using the Disney plus service in uk 🇬🇧 ?
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Paul Evans
(@evo9673) reported
@virginmedia do you have internet issues in the Dy4 area? Been down for 39 mins