Virgin Media Outage Report in Bargoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Bargoed come from postal codes CF81.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Tonypandy, Caerphilly, Pontypridd, Porth, Cwmbran, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Tonypandy |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia Cancel the contract and go to Sky
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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Stuart Ropke
(@stuart_chc) reported
from
Cardiff, Wales
@eggynewydd @virginmedia Dismally slow. Yes.
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Mark Smith
(@markccfc70) reported
from
Cwmbran Central, Wales
Been with @virginmedia back as far as old NTL days. Downgrade our package for the first time ever to keep costs down, and the Internet must have crashed at least 8 times today, the day after we changed. Absolutely useless, on the phone tomorrow to cancel this **** completely.
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Kevin Fortey
(@GiantVeg) reported
from
Cwmbran Central, Wales
@emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?
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This is Carl🏳️🌈😺🏴🍕
(@Carl_E88) reported
from
Cardiff, Wales
@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Gareth Jones
(@gazthebluebird1) reported
from
Cardiff, Wales
@virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?
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MaartenX.
(@MaartenSleeckx) reported
from
Victoria, Wales
@virginmedia Clearly not as the issue keeps coming back after multiple engineer fixes outside AND in my home. You're lying through your teeth and leaving me in the dark literally. Stop hiding behind "standard business" replies, be human and help me.
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Peter Gillibrand
(@GillibrandPeter) reported
from
Cardiff, Wales
@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
@virginmedia The image attached shows you have notified me of an issue
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MaartenX.
(@MaartenSleeckx) reported
from
Victoria, Wales
@virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".
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Gareth Jones
(@gazthebluebird1) reported
from
Cardiff, Wales
@virginmedia That's not going to help me reset my password.
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amanda roberts
(@amandaroberts10) reported
from
Cardiff, Wales
@virginmedia is there a problem in the CF23 area ... no WiFi??
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Christina Macaulay
(@macauc01) reported
from
Cardiff, Wales
@virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@virginmedia It works intermittently. This has been discussed over a series of phone calls through 12 months. A booster box has been sent too and its still poor. We're paying for a service we can't use when we want to. The TV box is next to the WiFi box downstairs & is still poor.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anne-Marie Matthews
(@annemazvamp) reported
@virginmedia service has been abysmal, 50% of the time cannot get Wi-Fi upstairs. Despite numerous engineers coming out all confirming the BB speed being excessively low & replacing cabling outside, there has been an open job to replace wiring indoors since Oct 20. From disgruntled customer
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Eldarioth
(@eldarioth) reported
@virginmedia tested and no problems found. Am sat at Pc now. So where do we go from here please fella? AS I say, its not just my PC, its laa devices randomly drop off net. So I know its not the PC itself.
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Ma93
(@Mark80679424) reported
@virginmedia Thanks for the response, the attached seems to be happening most days on at least one of our devices. I disabled channel optimisation on my hub which seemed to help a small amount. Do you have any other suggestions as its becoming really frustrating
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Richard Eaton
(@RichardEaton10) reported
@virginmedia Sat in a new property waiting for wi-fi installation from 8am-1pm. No show from you guys? Care to help please? That's 5 hours of my life I won't get back where I could have been working...
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🌚
(@VintageBrowne) reported
@virginmedia after having terrible internet service for the past week I just spoke to one of your advisors who hung up on me. Trash customer service!
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Future Self 🪐
(@futureselfhouse) reported
@MrJamieJamal @virginmedia Makes me reconsider being their customer! But surely this will trigger a response from the @virginmedia social media team who will step up to assist.
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perfectly flawed
(@shadiaraja) reported
@virginmedia no net yet again. Customer service is non existent. Ask the same questions and dont ever finish a conversation. Joke of a company;
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
@virginmedia I am in contact with them now and hope I receive a resolution #CustomerService #problemsolving #virginmedia
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Steve Hewitt
(@stevehlondon) reported
@LondonMarathon Good luck getting through to @virginmedia for help!
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Sean
(@Premium_Sean) reported
Any danger of @virginmedia answering the bloody phone!!! How on earth can you report anything... Stop telling me via the service checker all is OK, when it's isn't.. Trying to work, home school when the Internet drops off every 20mins is no ideal