Virgin Media Outage Report in Bargoed, Caerphilly County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Cwmbran, Pontypridd, Treharris, Porth, Tonypandy, Caerphilly, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@virginmedia Still not working... 3 days.. wont hold my breath
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Emma Giles
(@slim3110) reported
from
Cardiff, Wales
@virginmedia my mum left in May and she’s had three bulls since then can’t get online as her account number is no longer recognised can you help pls
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Charliesays
(@sb208) reported
from
Cardiff, Wales
OMG forever having internet issues with #virginmedia even have my own direct line to an engineer.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@virginmedia Your just as bad as sky lol
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Kieran
(@KieranPolls) reported
from
Cardiff, Wales
@virginmedia Actually, I’m done. Issues resolved but if this is how good your customer service journey gets, I’m cancelling my services.
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia Both wired and not, advised to turn off and back on, diagnostics checked at your end, engineer visit, resulted in all new v6 boxes (x2) and a new internet hub also internal wiring checked and re-connected. Issue seemed to be resolved for a while but after then goes off altogether
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@vmbusiness @Forbes I'd just like our service to work ...
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Naomi Haughton
(@Nogsynoos) reported
from
Tonypandy, Wales
@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Adam Gardner⚡
(@adamxgardner) reported
from
Llanyrafon, Wales
@virginmedia why have you sent two random people to my street today, cold call and come in my property due to internet issues and NOW MY INTERNET DOESNT WORK. WHAT ARE YOU PLAYING AT.
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@virginmedia Business... Was told before our forced upgrade because we had been with you for years... we were out of contract so you dodnt have to honour anything.. we upgrade.. still shit
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St.Ives.Great.White
(@pops_74) reported
from
Cardiff, Wales
@liammorris91 @PedMeisterYT @virginmedia Same as mine. 200 next to the router and every step I take I lose about 40. Once im@in my kitchen literally 6 steps down the hall it’s know to go to 4g
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
As my @virginmedia bill is now creeping up towads 130pcm I called to cancel or negotiate. A small discount was offered. I was surprised how little effort was made to retain a customer. (‘OK, thank you for calling’). So I’ll have to switch.
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Kieran
(@KieranPolls) reported
from
Cardiff, Wales
Nice going, @virginmedia - called to check how my complaint and SAR are progressing as they were requested on Thursday and I didn’t get the same day call back promised by the TM. Called back today to find 1. Complaint not set up. 2. SAR not submitted. AND....
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia It’s been going on for months, I have had all new boxes and hub but it still goes down. I have been told to keep my local engineer up to date. There is nothing the help desk can do we have tried everything
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Kieran
(@KieranPolls) reported
from
Cardiff, Wales
@virginmedia 20 minutes waiting to escalate a complaint that wasn’t even set up just to get talked over and cut off. No basic understanding of GDPR it seems as my SAR wasn’t actioned.
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
Thanks @vmbusiness & @vmbusinesshelp We are rolling on to day 6... with no service... And no call backs... Thanks for being you
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OrdinaryGirl
(@OrdinryGirl1987) reported
from
Cardiff, Wales
@virginmedia new broadband routers now working, speeds dropped massively when I can get internet, tried for 14 minutes to get through to your customer service (being charged thanks for that) and can’t get access to my account as your team registered my email address wrong. Help!
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Adam Gardner⚡
(@adamxgardner) reported
from
Cwmbran Central, Wales
@virginmedia Virgin ID’s. In the area due to problems with the network, changed over fittings to cables to outside box and internal cables now my internet doesn’t work. Need this sorted immediately.
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia We had a 6 day internet outage at the end of July. I’ve just got the bill for next month and there are no credits on it to account for the outage - we’re still being charged the same amount.
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Adam Gardner⚡
(@adamxgardner) reported
from
Cwmbran Central, Wales
@virginmedia It says there are no known issues with my broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanie Finlay
(@JeanieFinlay) reported
Trying to edit remotely with intermittent WiFi from @virginmedia is driving me bananas. Patchy signal. Is the virgin down in Nottingham today?
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Richard Hayes
(@PurpleHayesUK) reported
@virginmedia I pay you over £1500 a year for a service. Is a conversation with a human really that much to offer?
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James (scottish) Docherty🏴
(@SCOTTISH_28) reported
@virginmedia I bet Tuesday comes and no box will be here and the email she just got about a technician coming i bet they all cancel
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gregg🇿🇼
(@locallfc) reported
@virginmedia No issues rn. But it gets to around 9pm and it always just slows down or doesn’t work.
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Shireen 🦋
(@shireen124) reported
@virginmedia It was the update that caused the issue I had to uninstall the update
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James (scottish) Docherty🏴
(@SCOTTISH_28) reported
@virginmedia The box i was told to buy by virgin last friday at 4:18pm doesnt work order a new one, wont be here till Tuesday send my gf to a hotel to do her work again like last week n call 08009539500 on tuesday when it gets here! This is disgusting!!!!!
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Zinita
(@z_inita) reported
@virginmedia No area issue on the service status. What else can we do please?
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Richie Morton
(@richiemorton01) reported
@virginmedia Still crap still can't use it as a modem and still having to boost it around the house.....so peachy #pisspoor
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Surgeon Admiral Washu
(@washu) reported
@virginmedia LC , was in the wee hours of the night rather than now, I suspect it was a bit of DNS trouble. Would be nice if VM put up honest Status issues and historical ones like other much smaller ISP's do
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Greg hook
(@gregarus) reported
@virginmedia No need now, all sorted, never to use any Virgin products from now on just slate the company off just as they have mugged me off!!!