Virgin Media Outage Report in Bargoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Abertillery, Cwmbran, Aberdare, Hengoed, Caerphilly, Rhondda and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Abertillery |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Roger Perks
(@perks18) reported
from
Cardiff, Wales
@virginmedia Have upgraded the service and in theory should be able to run an official but I've been having problems with my router for weeks. It's not working properly and barely allows me to watch Netflix! I'm a critical worker and this isn't helping. Can't speak to anyone!!
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Ben Lloyd 🔰
(@BenLloyd91) reported
from
Cardiff, Wales
@RiotAngeI Ye virgin media’s been a ***** the last few days 🙈 they’ve released a statement saying that VM customers are using the internet more often than normal with everyone being home due to the lockdown that it’s having problems keeping up to speed, so not much they can do really 👎🏻🤣
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia WiFi across house very slow. The internet access was tested with cable ached to router. Internet speed good but Unable to open 2 government website WiFi signal around house was poor 5 recorded during Speedtests. Restarted Router x2. Turn off PC firewall. Still websites not work
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia I'm off down the pub
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Dan
(@TheDanielPage) reported
from
Cardiff, Wales
I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia You're lucky. I'm getting naff all. Mobile data is keeping this bad boy connected
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
My neighbour has the same issues. @virginmedia
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
@MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia totally disappointed and frustrated with service. Paying over £60 per month for WiFi only for it to be buffering for weeks. Husband key worker, needs constant Wifi access. Yet unable to contact virgin. Service zero.
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia still no resolution!
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@monotron_ Tbf, virgin media's network is on the shit side
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Chrisitv They've got a duplicate account in CAPITALS @VIRGINMEDIA not helping. Stupid wuckfits all of em
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jane setchfield
(@jsetch) reported
from
Cardiff, Wales
@virginmedia appreciate these are difficult times for us all but I am locked out of my account and have tried all solutions offered on the website. Help please - working from home requires email access
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Sam Harrison
(@SammyHarrison89) reported
from
Cardiff, Wales
@disabledaver @virginmedia It’s absolutely awful. In and out of connection all day, everyday regardless of lockdown.
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DJ 🎧⚽
(@djwardy7) reported
from
Cardiff, Wales
@foxycockney Virgin media is down I think
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@TwitterSupport This account @VIRGINMEDIA is making out it's @virginmedia and causing a **** up. Do the right thing and laser beam their house. 👍 You have my permission.
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Phillip Lockley
(@7084phil) reported
from
Cardiff, Wales
@virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ShazC
(@ShazC7) reported
@virginmedia ...I don't have much of an issue with. It's still within the minimum download speed guarantee. If I apply this to my upload speeds as well then my upload speeds aren't meeting the minimum 50% expected upload speed. I'm on M200 so I should expect an upload speed of at least 10mb.
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Luke...
(@luke_bwfc) reported
Is anyone else’s Virgin Media internet down?
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Hayley McRae-White
(@WhiteMcrae) reported
@virginmedia is it your intention to cut off a whole part of London for a 24hr period in this pretty historic moment & not provide any rationale/customer support etc. You really are the worst
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Sir Muppet of Smegg
(@GalacTR0N) reported
see @virginmedia early exit fees. how @richardbranson how is the customer always right exactly? how bizarre a consumer is the single most destructive force on the planet and the weight of law isn't ever really in their favour.
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Paul Ahdal
(@PaulAhdal) reported
@virginmedia The line didn't cut off, your operator cut me off because he couldn't wait to end the call with me. Referring to your policy isn't acceptable, I've been shown nothing butncontempt by your staff throughout these issues.
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KJ
(@ktjohnson_x) reported
@virginmedia So being a loyal @virginmedia customer will literally cost me is what you’re saying? Wow. Looks like Virgin don’t value loyalty and want to lose customers then?
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Tony
(@redsabre69) reported
@virginmedia @virginhelp No Internet since 10pm last night and service checker says no problems, I've phoned virgin too but just keeps saying they are closed, upgraded to 500mb other day and can't even use my Internet I'm not happy
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Sandy Dhindsa
(@DhindsaSandy) reported
@virginmedia Yea saying service is down until 4.30!
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independence now
(@chazforbes898) reported
Sky and Virgin media are showing funeral today on all their movie channels to help ensure there is no way of avoiding today's events no adverts on any channel as mark of respect forced mourning is not right, at least we will have forced freezing over the winter to come together