Virgin Media outages and service status in Bargoed, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bargoed, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 9, 4:18 PM GMT+1.
- Internet (40%)
- E-mail (20%)
- Wi-fi (20%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bargoed, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Pontypool, Cwmbran, Blackwood, Pontypridd, Ebbw Vale, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 2 days ago |
|
Pontypool
|
Wi-fi | 6 days ago |
|
Cwmbran
|
Internet | 9 days ago |
|
Blackwood
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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MaartenX. (@MaartenSleeckx) reported from Victoria, Wales@virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, WalesOh, maybe not. Even though the website says no problem, there is a problem with the broadband round here 🙄 @virginmedia
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saul (@SAULYD_) reported from Newport, Wales@virginmedia I cannot stress how ****** bollox your internet is. Honestly 1G would be 10x faster than your ****
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia TV down in Newport, Gwent area. Has been for a while. Any idea when it's back on please?
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia It works intermittently. This has been discussed over a series of phone calls through 12 months. A booster box has been sent too and its still poor. We're paying for a service we can't use when we want to. The TV box is next to the WiFi box downstairs & is still poor.
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Nige (@niamunna1) reported from Newport, Wales@Nyge_79 @virginmedia Same here. Abysmal service. I'm often in a Zoom with 40 other people and I'm the only one who drops out.
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Sam Sims (@mantha_1976) reported from Newport, Waleshey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)
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Lee Gilbert (@LeeMGilbert) reported from Pontypridd, Wales@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@virginmedia internet down, sort it out!! #virginmediadown
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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The Devil (@Munchiemon) reported from Newport, Wales@virginmedia any issues in NP10? For the past two days my Internet has been cutting out every few minutes, making WFH and virtual conferencing absolutely appalling/unfeasible.
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🏴🏴 gerard JOCK dowdall (@gerard120474) reported from Newport, Wales@virginmedia my internet down , gone through all the tests ETC , been on hold for 35 mins+ twice . done test and its taking me to book an engineer but that page crashes when trying to book . trying to get my wifi up as my wife works from home and turn off a box im not using
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andrew edwards (@andyedwards34) reported from Newport, Wales@virginmedia I understand that but if it’s not related to virgin how did they get my service provider and date payment is due,customer services are aware of this,as a service provider have you informed potential victims that this has happened?
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales@virginmedia another day another WiFi outage. This really is the worst WiFi I've ever had. Legally as you are not providing the service as promised am I allowed to cancel the contract ? @CitizensAdvice
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AM🇬🇧🏴🐾🐈⬛🐈🐕🦺🐕🐓 (@AlMaManshp) reported from Beechwood, Wales@wolsned All the bloody time - terrible service #virginbroadband #virginmedia
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 Rob @No-Bull-Politics 🇬🇧 (@bull_robin56713) reported@virginmedia I'm sure I'm not alone in having asked you to reduce my service, such as cancelling a second set-top box, in order to reduce my bills. As you can see here I asked for my bills to be reduced in Jan 2024. Yet notice how those bills have crept up again ever since. There has been no increase or improvement in the service you provide to justify this. According to my analysis, despite having gained a better paid job recently, my net income is down 4.2% compared with 5 years ago. Like many, I am going to have to tighten my belt, and those bills that increase without any prior warning must be the first to go.
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don (@DonWAFC2) reported@D4N7O @virginmedia Not working here as well ffs
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paul d (@pauldewolfe) reported@virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?
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Paul Wright (@selhurstpaw1) reported@biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.
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Jacob (@jacsal2244) reported@virginmedia I’ve had no WiFi for over a week now and everyone fix date gets pushed, I’ve now blew through my data like how are people meant to work and stuff??
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Charles Forsyth (@charles_forsyth) reported@biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)
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TJ Hughes (@FromTinyPennies) reportedMy VirginMedia contract is ending soon (thank goodness), but a couple of weeks ago they contacted me to tell me that my box was outdated and could cause issues with recordings. All of a sudden, the issues that are causing me to cancel, have ramped up. Can't play recordings now.
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Oracle (@biggle1908) reportedLooking for some advice lovely people. For twenty something years I have had broadband from BT and TV from Sky. Sky’s renewal is coming in at over £100 per month and am currently paying £62 for BT which is now painfully slow. I have been looking at Virgin Media for both and this gives me a saving of around £70 per month for much faster broadband. What are people’s experiences with Virgin Media. Thanks in advance.
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🦐THE Lexi! (@HSTSKaczynski) reported@0kbps i got my internet bill cut in half for the exact same speeds just by calling up the scottish line of virgin media and the guy immediately like "yeah mate i can offer you this deal instead" lmao. internet companies are such a damn joke
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Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported@nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia