Virgin Media Outage Report in Bargoed, Caerphilly County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Caerphilly, Newport, Pontypridd, Abertillery, Blaina, Cwmbran and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Internet | |
| Caerphilly |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Mart Verallo John
(@IAmMartJohn) reported
from
Cardiff, Wales
I know I'm flogging a dead horse where with this customer service tweets. But I've spent a collective hour and a half on hold trying to cancel @virginmedia as they only let you do it through the phone, but don't actually pick up. Genius idea really
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Louis Mertens
(@LouisPMertens) reported
from
Cardiff, Wales
1/2 My exp. with @VirginMedia has been a farce involving incorrect contract lengths, engineers insisting my package can't be installed bc customer service sold me a service that doesn't exist, phone calls from Virgin saying the engineers are wrong...
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Becky...xx {TeEm}
(@BeckyyBuzz) reported
from
Newport, Wales
@virginmedia I have currently reset the family wifi box three times now and have no internet or wifi. I do not know any of the account details as it's all in my dads name but we have no service be would like the issue resolved if possible
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Rhys Morgan
(@rhysmorgan) reported
from
Cardiff, Wales
I s2g, Virgin Media’s boosters are SO awful
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia TERRIBLE CUSTOMER SERVICE
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Arty Hen Party
(@HenLifeModelGuj) reported
from
Cardiff, Wales
@keeleyscorner @AngieCQuinn @virginmedia Virgin is fine on the whole. It uses the EE network
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Jade
(@jade_steer) reported
from
Cardiff, Wales
never normally tweet about this stuff but can’t let this one go. just had the absolute worst customer service experience with @virginmedia. horrendously snappy, rude, and impatient (even sighed at having to deal with our problem!)
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Phil Rogers
(@philmonkey) reported
from
Ponthir, Wales
@DannyHackett @virginmedia If they’re saying it’s an area fault maybe the signal to the box isn’t within the acceptable conditions so it has to reconnect often. Same problem in Dartford but fixed on their end after several calls...
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Rhys Morgan
(@rhysmorgan) reported
from
Cardiff, Wales
@virginmedia Keep having problems where, every few days or so, the booster loses connectivity with the base unit, resulting in it outputting no internet connection. On top of that, the speeds are less than half that of the main router (350 - 500 Mbps on our Hub vs 150 Mbps from booster)
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Steve Humphreys #FBPE
(@bighumphs) reported
from
Cardiff, Wales
@virginmedia more crap service - this time with your mobile network
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apollo barcelon
(@apollobarc) reported
from
Cardiff, Wales
@virginmedia i was promised that my broadband service will be ok today no internet service since friday and i come home today still no service i have been using up all my data on my phone
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Ian Davies 🏴 🇪🇺 🏳️🌈 #IDIC 🖖🏻
(@IDLLAP) reported
from
Cwmbran Central, Wales
@virginmedia after your poor installation at my brother's house, cable running across the hallway, you now want to charge him to put your mistake right. He shouldn't be charged for your engineer leaving a trip hazard
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Becky...xx
(@BeckyyBuzz) reported
from
Newport, Wales
@virginmedia I now know what the issue was. I w contacted by a fake virgin account
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Phil Rogers
(@philmonkey) reported
from
Ponthir, Wales
@virginmedia @DannyHackett Be careful with the fob offs Danny - if it’s a connection problem (not your in house WiFi) then Virgin, as with any other cable company, can see your connection status from the modem to their services via DOCSIS and also should be able to see logs too 😉
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia omg going to miss @C4Gogglebox no C4 on virgin media #help
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Gareth Williams
(@GarethWHeating) reported
from
Newport, Wales
@virginmedia I was told there was a problem with the cell that has now been rectified. There was nothing at all wrong with the phone but it cuts out all the time. Always has...
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Phil Rogers
(@philmonkey) reported
from
Ponthir, Wales
@virginmedia @DannyHackett Had a moment around a decade ago where they sent me through the song and dance of rebooting etc. So I cut it short, told them to look at the signal levels. They did. We agreed that it’s not localised to my property, they fixed. No pointless faffing.
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Michael Enea
(@mikeenea) reported
from
St. Julians, Wales
@virginmedia down yet again. Last month, the broadband has gone to shite. Very frustrating. Seriously giving thought to switch supplier now (first time in 10 years).
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia Needs must 😁but would appreciate virgin sorting the problem asap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DynaMyke #44 #63
(@mikednbdj) reported
@virginmedia What a joke of a service..
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CarolK
(@Thesafariaddict) reported
@virginmedia I have been a long time customer, we have had intermittent service for months with no mention of compensation. Can't wait for the contract to end.
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Tammo
(@mjtamcken) reported
@virginmedia is there another outage? Internet down again 😡
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lisa rodgers
(@lisar1942) reported
@virginmedia This caused a problem for me yesterday as I couldn't get on my Internet banking so maybe u should not something off people's bills for the inconvenience
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Lolcat123
(@Lolcat1233) reported
@virginmedia Is BT having this problem tho ?
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George Dokimakis
(@GDokimakis) reported
@virginmedia I'm being chased for payments even though I've cancelled your service. How can this be resolved? seems there is an issue with your internal processes.
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Beverly Sanford 🏹
(@Beviathan) reported
@virginmedia Hi @bt_uk I’m a 17-year-long loyal Virgin customer but they’ve just cost me a week’s work due to no broadband after charging me £150 a month for years. They won’t compensate more than £8 per day as I’m not a business customer. Keen to hear your best deals at this point.
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Darren Stanton - TV’s Human Lie Detector
(@darrenstanton) reported
@virginmedia your Internet outage, causing me a lot of problems and expense. I noticed you’re not quite so tardy with putting the monthly price up by £7 are you, you want your money now however as a customer I’m not getting to service to what I’m spending Be better!
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Susan MacDonald 🧡🖤
(@SusanM1984) reported
@Jen_m101 @virginmedia I hate the WhatsApp it's extremely slow and tedious.
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Beverly Sanford 🏹
(@Beviathan) reported
@MyAlienwar @virginmedia Done that more times than I have had hot dinners. Interesting that this happened right after I renegotiated my £150 a month bill down and was sent a new hub, which I haven’t been able to test as there’s no broadband!