Virgin Media outages and service status in Cwmbran Central, Wales

Problems in the last 24 hours in Cwmbran Central, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran Central, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cwmbran Central, Wales

The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Cwmbran, Blackwood, Caerphilly, Portishead, and New Tredegar.

City	Problem Type	Report Time
Cardiff	TV	53 seconds ago
Newport	TV	13 minutes ago
Cardiff	TV	21 minutes ago
Cwmbran	TV	23 minutes ago
Cardiff	TV	23 minutes ago
Newport	TV	24 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cwmbran Central, Wales

Latest outage, problems and issue reports in Cwmbran Central and nearby locations:

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 42 seconds ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  Rob Downer (@NobbyD27) reported 6 minutes ago from Cardiff, Wales

  @syeporter180 @virginmedia Cancel the contract and go to Sky

• 
  Sioned Wyn 💛 (@sioden) reported 7 minutes ago from Cardiff, Wales

  You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

• 
  Lee Smith/DJ Leekee (@djleekee) reported 13 minutes ago from Cardiff, Wales

  @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

• 
  Gill Harrison (@gillih) reported 18 minutes ago from Portishead and North Weston, England

  @virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.

• 
  Moseph Mellars (@stfcjoner1986) reported 31 minutes ago from Cardiff, Wales

  Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 32 minutes ago from St. Julians, Wales

  @virginmedia On hard wired, approx 250mbs out of 350mbs. It’s a hub 4 with new connectors added and bits of cable, but again I’m having to call support to see why our intellipods aren’t working.

• 
  squeaks (@dodo1960) reported 33 minutes ago from Cardiff, Wales

  It would be easier to get blood out of a stone that get password help from #virginmedia

• 
  Charl Balcombe (@CharlBalcombe) reported 39 minutes ago from Cardiff, Wales

  @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

• 
  Sam Tempest (@SATempest) reported 40 minutes ago from Cardiff, Wales

  @virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!

• 
  Pauline Lomax (@RedhillsAnnie) reported 41 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Pauline Lomax (@RedhillsAnnie) reported 42 minutes ago from Cardiff, Wales

  Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.

• 
  andy lanyon (@andylance1977) reported 46 minutes ago from Newport, Wales

  @virginmedia It works intermittently. This has been discussed over a series of phone calls through 12 months. A booster box has been sent too and its still poor. We're paying for a service we can't use when we want to. The TV box is next to the WiFi box downstairs & is still poor.

• 
  Jordan (@welshcuriosity) reported 48 minutes ago from Cardiff, Wales

  Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

• 
  Pauline Lomax (@RedhillsAnnie) reported 48 minutes ago from Cardiff, Wales

  @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

• 
  Louise Dare (@lou_dare) reported 49 minutes ago from Ringland, Wales

  @virginmedia any issues.. Np199gf ? No internet.. and yes I’ve checked everything 1st

• 
  Nathan Rhys George (@orangethunder_) reported 50 minutes ago from Cardiff, Wales

  I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

• 
  Lee Smith 🌻 (@djleekee) reported 52 minutes ago from Cardiff, Wales

  @virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.

• 
  ANDREW JUDD (@cardiffrebel) reported 58 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  Dom Silva (@DomSilva2) reported 58 minutes ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salmongymnast (@Danny_f1_fan) reported 4 minutes ago

  @virginmedia why is your Internet been down in tq1 for 3 days ??

• 
  Johnald McDicko (@McDickotheRed) reported 4 minutes ago

  @virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy

• 
  Karen’s Tweets (@LorryLocket) reported 6 minutes ago

  @virginmedia Thanks but when I try to access emails via logging into MyVirginmedia it says my email account doesn’t exist. Will this still help?

• 
  Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported 7 minutes ago

  Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

• 
  mike henry (@MikeHenry58) reported 10 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  kevin cox (@kevin_cox9211) reported 13 minutes ago

  @virginmedia can not contact virgin by phone tv channels playing apps not working right. What's going on.

• 
  Balvennie999 (@balvennie999) reported 15 minutes ago

  @virginmedia Hi. My TV service is not working. I cannot get through on the phone and online it says you cannot find my account. How do I resolve this?

• 
  Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported 15 minutes ago

  @virginmedia been waiting for your call since Saturday, been private messaging several times a day since last week. Appalling service.

• 
  Greg Eden (@EdenGreg) reported 17 minutes ago

  @status_is_down Virgin media Down TV not working in Lincolnshire

• 
  Brenda Malloy 🇮🇪🇵🇸🎶🎶🎶 (@dubliner24) reported 18 minutes ago

  @VirginMediaIE @virginmedia your new 'work' is substandard, a coiled electrical line blowing around over my house striking other lines making abominable noise putting electric circuits out, not to mention the obscene euros u charge for not providing service. Cancel my account.