Virgin Media Outage Report in Cwmbran Central, Torfaen County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran Central, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cwmbran Central, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Cwmbran, Blackwood, New Tredegar, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 6 hours ago |
|
Newport
|
Internet | 19 hours ago |
|
Cardiff
|
1 day ago | |
|
Cardiff
|
Total Blackout | 1 day ago |
|
Cardiff
|
Internet | 1 day ago |
|
Cardiff
|
Wi-fi | 2 days ago |
Community Discussion
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Virgin Media Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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Jonny Ex (@jonny_ex9) reported from Cardiff, WalesCan you just fix my internet please? @virginmedia I really can’t be arsed with this today
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Faye Lauren Smith (@fayelsmithxo) reported from Liswerry, Wales@virginmedia wifi’s down yet again!!! don’t pay money for your broadband just for it to be shut down all the time!
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Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Sarah Wareham (@partywareham) reported from Blackwood, Wales@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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NormanGrainger (@GraingerNorman) reported from Cardiff, WalesVirgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING
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Lynne Reynolds (@msrupertbear) reported from Cardiff, Wales@matyd88 @virginmedia Not great service at all.
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AJR PhotoArt (@Andrew20061976) reported from Cardiff, Wales@virginmedia hello I'm a Virgin Media Customer, am I able to block certain landline numbers calling me?
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Nige (@niamunna1) reported from Newport, Wales@virginmedia I'd rather you just responded to my complaint that I made 2 months ago.
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Sophie Simmonds (@smoph_star) reported from Cardiff, WalesHey @virginmedia how do we book an engineer? Our box has come but won’t connect due to wrong cables. On hold for over 45 mins, please help 😭
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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Stu (@P__TheLetter) reported from Bargoed, Wales@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Jordan McDonnell (@Jordanmac95) reported from Cardiff, Wales@virginmedia any chance of you not cutting off a call? Rang 5 times now to cancel my mobile contract and each time you put the phone down. Your customer service is shocking.
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Kita Williams (@KitaW) reported from Newport, WalesFed up with #virginmedia. Service is so poor , anyone got any decent broadband providers?
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K a t C z e k a j (@katczeks) reported from Cardiff, Wales@tomsyb @virginmedia 4 days later...are you any further in resolving you issue? Regards, <KC
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Chris Murphy (@murfilicious) reported from Cardiff, Walesmy @virginmedia internet has been offline or intermittent now for almost 24 hours, yet the online service checker is reporting "no faults"... (Cardiff CF5 area) @DowndetectorUK
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Mike Houghton (@MHswans) reported from Cardiff, WalesHey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Peter Fortune (@PeterFortune5) reported from Cardiff, Wales@cerysfurlong @virginmedia Wondered why my internet was down
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The Lansdowne (@Thelansdownepub) reported from Cardiff, WalesGuys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can
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Daniel Williams (@BottleShopDan) reported from Cardiff, Wales@vmbusinesshelp @vmbusiness Also your text back thing doesn't work. Can't wait to take our business elsewhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrew gilday (@andygilday) reported@seanayling My virgin media is broken. 🙄
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jordan hagan (@Jordzzzh1994) reported@virginmedia how do I get in touch with someone to change my package as when I try and call it’s disconnecting me, I did try and send a tweet yesterday but got ignored can you help??
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Lewis (@LewisK08) reported@Matty89_ @virginmedia virgin media are such a shambles so bad
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Madge Dresser (@MadgeDresser) reported@virginmedia @VMSolutions_ my broadband not working for the umpteenth time in the last two months- getting locked out as it doesn’t recognise my password and the website doesn’t help either I’m old and in despair Is this what I’m paying for?
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ken matiku (@KenMatiku) reported@LivMartinii @virginmedia Internet has been down since last night.... what’s happening?
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I eat dog (@shutupyasprout) reported@virginmedia your services seem to be down can you please fix this
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Ellie Harries (@ellie_harries) reported@virginmedia Wifi not working, and when it does it only connects to one device. We've bought an extender and that's not even helping. It's becoming beyond a joke now! Have used all of my mobile data to try and work from home
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adam turner (@turnavic) reported@virginmedia I am stranded abroad. My contract has expired but I have no way of contacting Virgin Media to cancel my contract.. I have wasted money I don't have on 4 occasions phoning them. They don't reply to me on twitter or via email. What can I do?
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Gracie Mae (@hotbyd) reported@virginmedia Someone got back to us today. We are due to move over to Virgin Media tomorrow but they have not installed any cables yet. Hopefully our service with Sky won’t be cut off tomorrow.
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Dean (@Deg369369) reported@virginmedia useless company. *8th Dec install *10th Dec fault *11th Dec report *17th Dec ask to leave * Jan still asking to leave * 30th Jan contract ended with nothing to pay for no service and a new one just internet started * 5th Feb cut off cos of none payment from 8th