Virgin Media Outage Report in Cwmbran Central, Torfaen County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cwmbran, Caerphilly, Cardiff, Hengoed, Bargoed and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cwmbran |
TV | |
| Caerphilly |
Internet | |
| Cardiff |
TV | |
| Cardiff |
TV | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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K a t C z e k a j
(@katczeks) reported
from
Cardiff, Wales
@tomsyb @virginmedia 4 days later...are you any further in resolving you issue? Regards, <KC
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Em Gill
(@EmilyEvaGill) reported
from
Cardiff, Wales
Dear @virginmedia why are you so bad?
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Darron Knibbs
(@DarronKnibbs) reported
from
Caerphilly, Wales
@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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Peter Fortune
(@PeterFortune5) reported
from
Cardiff, Wales
@cerysfurlong @virginmedia Wondered why my internet was down
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia I'd rather you just responded to my complaint that I made 2 months ago.
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
How awful is the @virginmedia advert, the one with the kids singing. Use auto tune next time
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Lynne Reynolds
(@msrupertbear) reported
from
Cardiff, Wales
@matyd88 @virginmedia Not great service at all.
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Kita Williams
(@KitaW) reported
from
Newport, Wales
Fed up with #virginmedia. Service is so poor , anyone got any decent broadband providers?
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Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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NormanGrainger
(@GraingerNorman) reported
from
Cardiff, Wales
Virgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING
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AJR PhotoArt
(@Andrew20061976) reported
from
Cardiff, Wales
@virginmedia hello I'm a Virgin Media Customer, am I able to block certain landline numbers calling me?
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Faye Lauren Smith
(@fayelsmithxo) reported
from
Liswerry, Wales
@virginmedia wifi’s down yet again!!! don’t pay money for your broadband just for it to be shut down all the time!
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Guys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@vmbusinesshelp @vmbusiness Also your text back thing doesn't work. Can't wait to take our business elsewhere
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia If I dont have a response in 48 hours to my formal complaint made a month ago, I will be cancelling my service. Ref number is COM104057176.
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🦋Laura 🦋
(@ItsLau_xo) reported
from
Cardiff, Wales
So we pay over £100 a month for full @virginmedia package and fastest Internet going, but is it so so bad. It keeps cutting out all the time or going slow.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mx Mike (They/Them)
(@_MxMike) reported
@virginmedia It’s been down for an hour. I think you need to reassess your use of the word intermittent
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Sarah N Martyn
(@MartynNSarah) reported
@virginmedia We've been having problems with our broadband the past few days now today it's off completely. How long is this going to take please?. As you know @virginmedia alot of people work from home and we rely on our broadband. Will all customers receive a deduction on our bills?
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Daz H
(@DarrellH0119) reported
@virginmedia Give me a call when you sort your crap out so I can cancel nice 1
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janet turner
(@janettu21061531) reported
@virginmedia Mine has been down since last night is only up and down for a couple of hours since then. If that ..It is getting ridiculous. The amount we have to pay you is beyond a joke I hope we're going to get compensation knocked off our bills
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Ben
(@BenH93_) reported
@virginmedia Up and down like a yo-yo. Sort it out otherwise the Warzone experience on 5G data won’t be pleasant ffs
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BlazeAlf
(@adjalf1) reported
@virginmedia **** YOU I HATE YOU SO MUCH
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Alan McKinlay
(@MirrorMacca) reported
@virginmedia Been down for almost two hours now. East London. Working From Home has become Not Working From Home. Any ideas how much longer?
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nutztoyouall
(@jdtate101) reported
@virginmedia Halesowen is down.
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ⓓⓐⓥⓘⓓ✌
(@Davidmurrant91) reported
@virginmedia Are we going to have to wait another 7 hours again to get an update on why, for the second time your services are down. With the price hikes, you're putting in this not acceptable service. You turn your phone lines web pages off when there's an issue and shy away. Awful service
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Andrea
(@WhiteClassy) reported
@virginmedia Your phone lines are down too , very poor service