Virgin Media Outage Report in Hengoed, Caerphilly County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Cwmbran, Pontypridd, Treharris, Porth, Tonypandy, Caerphilly, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@monotron_ Tbf, virgin media's network is on the shit side
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia WiFi across house very slow. The internet access was tested with cable ached to router. Internet speed good but Unable to open 2 government website WiFi signal around house was poor 5 recorded during Speedtests. Restarted Router x2. Turn off PC firewall. Still websites not work
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
@MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.
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Dan
(@TheDanielPage) reported
from
Cardiff, Wales
I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@TwitterSupport This account @VIRGINMEDIA is making out it's @virginmedia and causing a **** up. Do the right thing and laser beam their house. 👍 You have my permission.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Chrisitv They've got a duplicate account in CAPITALS @VIRGINMEDIA not helping. Stupid wuckfits all of em
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia I'm off down the pub
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DJ 🎧⚽
(@djwardy7) reported
from
Cardiff, Wales
@foxycockney Virgin media is down I think
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia totally disappointed and frustrated with service. Paying over £60 per month for WiFi only for it to be buffering for weeks. Husband key worker, needs constant Wifi access. Yet unable to contact virgin. Service zero.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
My neighbour has the same issues. @virginmedia
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Phillip Lockley
(@7084phil) reported
from
Cardiff, Wales
@virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia still no resolution!
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Roger Perks
(@perks18) reported
from
Cardiff, Wales
@virginmedia Have upgraded the service and in theory should be able to run an official but I've been having problems with my router for weeks. It's not working properly and barely allows me to watch Netflix! I'm a critical worker and this isn't helping. Can't speak to anyone!!
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia You're lucky. I'm getting naff all. Mobile data is keeping this bad boy connected
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Ben Lloyd 🔰
(@BenLloyd91) reported
from
Cardiff, Wales
@RiotAngeI Ye virgin media’s been a ***** the last few days 🙈 they’ve released a statement saying that VM customers are using the internet more often than normal with everyone being home due to the lockdown that it’s having problems keeping up to speed, so not much they can do really 👎🏻🤣
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jane setchfield
(@jsetch) reported
from
Cardiff, Wales
@virginmedia appreciate these are difficult times for us all but I am locked out of my account and have tried all solutions offered on the website. Help please - working from home requires email access
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service
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Sam Harrison
(@SammyHarrison89) reported
from
Cardiff, Wales
@disabledaver @virginmedia It’s absolutely awful. In and out of connection all day, everyday regardless of lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claudette Fernandes
(@Claudes_19) reported
@virginmedia @DannyMonez It's not only Sky Sports, it's affecting other channels too. How do we get compensation for the poor service we are currently getting from you? #unaccptable
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Julian Cowan 💙
(@farleighred) reported
@virginmedia having issues with TV service at the moment and also cannot get onto my virgin media app to see if there are service issues. Any ideas?
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Ronnie Beaver
(@beaver_ronnie) reported
@virginmedia I pay you a lot of money each month to have such shocking service on the first day of the premier league season a absolutely unwatchable I knew I should of gone to sky in the summer
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Andrew Garbett
(@AndyG_2086) reported
@FootittAnt @virginmedia @grok Isn't it funny. Putin lands in USA. Virgin Media goes down. Conspiracy
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Sue Castleton
(@suejcas1) reported
@virginmedia Is there a problem with virgin media tv in Norwich NR66PD Ours and our neighbour signal breaking up
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WHU_EastEndPride
(@WHUEastEndPride) reported
Looks like @SkySports have done a number on @virginmedia during the opening Premierleague game. Virginmedia is down, images distorted. A lot of unhappy customers. We all know Virgin media boasts the worst customer service so dont expect anything in return. What a joke.
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Martin Watson
(@_Martin_Watson_) reported
@rlarkinho @SkySports @virginmedia It's all channels on Virgin Media too. Very poor. Run diagnostics on the box and it says all is fine.......really????
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Jonathan Caton
(@magicmoosey) reported
@virginmedia this is total crap. All I can see is pixelated nonsense. All this money. Should have gone to @SkySports - it’s fine on their channel
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Jo Griff
(@JoJogriff74) reported
You're a ******* joke @virginmedia first game of the season and its gone down. Appalling media company!! 😡😡😡😡😡
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LoobyLou1970 🇬🇧🏴
(@ldp17470) reported
Definitely a @virginmedia issue, even the phone line to their support is down. Poor show #VirginMedia I thought it was a #SkySports issue but it's just the usual piss poor service from you lot as usual