Virgin Media outages and service status in Tredegar, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Tredegar, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 13, 6:48 AM GMT+1.
- Internet (29%)
- Wi-fi (29%)
- TV (29%)
- E-mail (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tredegar, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tredegar, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tredegar, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypridd, Pontypool, Cwmbran, Blackwood, Ebbw Vale, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
TV | 4 days ago |
|
Pontypool
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Tredegar, Wales
Latest outage, problems and issue reports in Tredegar and nearby locations:
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StevenNott (@StevenNott) reported from Cwmbran Central, Wales@chloemphoto @virginmedia If it connects to other WiFi networks from the same source ie @virginmedia then the problem is within your router itself and not any device connected to it. Your router is faulty and needs replacing. You said yourself that the router is faulty and goes offline if even moved.
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Mark Smith (@markccfc70) reported from Cwmbran Central, WalesBeen with @virginmedia back as far as old NTL days. Downgrade our package for the first time ever to keep costs down, and the Internet must have crashed at least 8 times today, the day after we changed. Absolutely useless, on the phone tomorrow to cancel this **** completely.
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Phil Rogers (@philmonkey) reported from Ponthir, Wales@DannyHackett @virginmedia If they’re saying it’s an area fault maybe the signal to the box isn’t within the acceptable conditions so it has to reconnect often. Same problem in Dartford but fixed on their end after several calls...
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Phil Rogers (@philmonkey) reported from Ponthir, Wales@virginmedia @DannyHackett Had a moment around a decade ago where they sent me through the song and dance of rebooting etc. So I cut it short, told them to look at the signal levels. They did. We agreed that it’s not localised to my property, they fixed. No pointless faffing.
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Thea (@theasthinkings) reported from Abergavenny, Wales@virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.
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Sarah Wareham (@partywareham) reported from Blackwood, Wales@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯 (@JamesMartin02) reported from Pontypridd, Wales@virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.
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Ian Davies 🏴 🇪🇺 🏳️🌈 #IDIC 🖖🏻 (@IDLLAP) reported from Cwmbran Central, Wales@virginmedia after your poor installation at my brother's house, cable running across the hallway, you now want to charge him to put your mistake right. He shouldn't be charged for your engineer leaving a trip hazard
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales@virginmedia another day another WiFi outage. This really is the worst WiFi I've ever had. Legally as you are not providing the service as promised am I allowed to cancel the contract ? @CitizensAdvice
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia The network is down between 11 and 4 30 for the past 3 days between them times I am unable to dial out
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StevenNott (@StevenNott) reported from Cwmbran Central, Wales@virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.
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StevenNott (@StevenNott) reported from Cwmbran Central, WalesMy neighbour has the same issues. @virginmedia
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@virginmedia @Dionne96310374 We weren’t offered that when ours went down
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia network down again this is the third day. Sort it out virgin
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kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, WalesCredit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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Stu (@P__TheLetter) reported from Bargoed, Wales@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Paul Dignam (@pauldignam) reported from Pontypridd, Wales@AdamLee2011 Same not working for me either @virginmedia
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Simon Kerswell (@kersy28) reported from Cwmbran Central, Wales@virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!
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Kevin Fortey (@GiantVeg) reported from Cwmbran Central, Wales@emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Morty (@cmwba) reported@virginmedia Tried but its not accepting my log in. Shamnles of a service.
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Sarah Sanders💙 (@SarahSanders58) reported@IainSankey @virginmedia They just offered me savings of over £50 a month without even asking. Still need a landline because mobile reception here is awful. Got Sky Sports, Sky Cinema, HBO, Netflix so all set to not move from the sofa when it actually starts raining.
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Neil Skivington (@glentfc27) reported@virginmedia That's all well and good but everyone is paying for a service......which we aren't getting presently.
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john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reportedCan you believe it, Virgin Media red button not working on the first day of the football league season! Must do better
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Jordan Scott Jones (@JordanScottJone) reported@virginmedia why am i paying you for a service then when i come to use it your experiencing ‘technical problems’ absolute joke 🤬🤬🤬
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Johnny A (@Ruislip33) reported@christofflennon If you download sky sports app and then select watch, then login with Virgin Media option at bottom of the page it works that way
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Neil Skivington (@glentfc27) reported@virginmedia Any idea when the ongoing issues with the Sky Sports X button are going to be resolved. It's been going on quite a while now.
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James Durrant (@je_durrant) reported@virginmedia Well, your support line have now told me that you won’t be fixing the line until 24th September, and even then they can’t guarantee it. I’m calling tomorrow to cancel everything
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Kathy Miller (@KathyMi25429227) reported@virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom
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lulu 17 (@alrightside) reported@giawcalledari if ur either a virgin media broadband customer or o2 mobile customer !!!! u can easily log on the app “priority”