Virgin Media outages and service status in Tredegar, Wales

Problems in the last 24 hours in Tredegar, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tredegar, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tredegar, Wales

The most recent Virgin Media outage reports came from the following cities: Cwmbran, Pontypridd, Blackwood, Ebbw Vale, Tredegar, and Pontypool.

City	Problem Type	Report Time
Cwmbran	TV	13 hours ago
Pontypridd	E-mail	5 days ago
Pontypridd	Internet	8 days ago
Blackwood	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tredegar, Wales

Latest outage, problems and issue reports in Tredegar and nearby locations:

• 
  joshua mitchell (@welshtoffee11) reported 24 seconds ago from Maesycwmmer, Wales

  @virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh

• 
  StevenNott (@StevenNott) reported 6 minutes ago from Cwmbran Central, Wales

  @chloemphoto @virginmedia Even if the ethernet works, the WiFi issues are still there and you need it sorting. It's in the @virginmedia contract to ensure all equipment is working and functioning as it should. Faulty equipment should be replaced and remember, you're paying for the service.

• 
  kevin wheeler (@K_J_Wheeler) reported 9 minutes ago from Cwmbran Central, Wales

  Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

• 
  StevenNott (@StevenNott) reported 13 minutes ago from Cwmbran Central, Wales

  My neighbour has the same issues. @virginmedia

• 
  StevenNott (@StevenNott) reported 14 minutes ago from Cwmbran Central, Wales

  @Chrisitv They've got a duplicate account in CAPITALS @VIRGINMEDIA not helping. Stupid wuckfits all of em

• 
  Rhys Caswell (@CaswellAlun) reported 15 minutes ago from Pontypridd, Wales

  Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.

• 
  Bethan (@_bethancottrell) reported 23 minutes ago from Pontypridd, Wales

  @virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...

• 
  alex wright (@aliander) reported 25 minutes ago from Pontypridd, Wales

  @virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.

• 
  Morgan Lowry (@morganlowry3) reported 28 minutes ago from Cwmbran Central, Wales

  @virginmedia Our tele has no signal, had problems with it for a few weeks. Some channels just have an error message of ‘no signal’ and others are pixelated so badly that you can’t see the programme at all 😩

• 
  Dan Williams (@dlrwills) reported 35 minutes ago from Cwmbran Central, Wales

  @virginmedia Internet is terrible lately. Good job I have mobile data otherwise I’d be living in the dark ages.

• 
  Ian Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🏳️‍🌈 #IDIC 🖖🏻 (@IDLLAP) reported 36 minutes ago from Cwmbran Central, Wales

  @virginmedia after your poor installation at my brother's house, cable running across the hallway, you now want to charge him to put your mistake right. He shouldn't be charged for your engineer leaving a trip hazard

• 
  Christine Bissex-Foster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cbissex) reported 39 minutes ago from Bargoed, Wales

  @BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.

• 
  Leighton Baller (@LeightonBaller) reported 39 minutes ago from Penywaun, Wales

  Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

• 
  Christopher Guy (@ChrisJG1988) reported 40 minutes ago from Tonypandy, Wales

  @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

• 
  Naomi Haughton (@Nogsynoos) reported 43 minutes ago from Tonypandy, Wales

  @virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems

• 
  Adam Gardner⚡ (@adamxgardner) reported 44 minutes ago from Llanyrafon, Wales

  @virginmedia why have you sent two random people to my street today, cold call and come in my property due to internet issues and NOW MY INTERNET DOESNT WORK. WHAT ARE YOU PLAYING AT.

• 
  Adam Gardner⚡ (@adamxgardner) reported 47 minutes ago from Cwmbran Central, Wales

  @virginmedia It says there are no known issues with my broadband

• 
  lee williams (@thelee_x_w) reported 54 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Leigh Rowland (@LRLettings) reported 54 minutes ago from Pontnewydd, Wales

  @virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...

• 
  Hannah N-T (@hannahtottle) reported 57 minutes ago from Panteg, Wales

  @virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mikey Molfessis (@mikey_mol) reported 2 minutes ago

  @virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom

• 
  Barry Stevens (@BarryStevens75) reported 3 minutes ago

  @timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.

• 
  Darren Danks (@thedazdanks) reported 3 minutes ago

  @virginmedia Hi guys. I received my landline adapter today. Problem is, you’re assuming the phone is near the hub. My hub is upstairs and my landline is downstairs. Is there a solution or am I just buggered?

• 
  K (@QuanTuM_kL) reported 4 minutes ago

  @JJMootts @virginmedia I don't get why everyone moans, been with them for nearly 20 years and might have had 3 issues, it's almost never down, the internet speeds are far beyond what any other provider can do, although the others may have finally caught up, for years it wasn't close.

• 
  only2genders (@0nlytwogenders) reported 5 minutes ago

  @Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson

• 
  Dr Sonali Misra (@MisraSonali) reported 6 minutes ago

  Holding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia

• 
  Wistern1337 (@wistern1337) reported 11 minutes ago

  Sickening it's still hard for customers leave your service despite being fined by the UK government £28m I moved away from your service in March to a new provider. I have been charged over £300 for unused services. Refund refused. Never sign up to ripoff Virgin! @virginmedia

• 
  Kakistocracysucks (@AR59446899) reported 16 minutes ago

  @Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.

• 
  Colin Medus (@Colin_Medus) reported 17 minutes ago

  @trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive

• 
  James Durrant (@je_durrant) reported 22 minutes ago

  @virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem