Virgin Media Outage Report in Abergavenny, Monmouthshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abergavenny, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abergavenny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Abergavenny, Monmouthshire, Wales
The most recent Virgin Media outage reports came from the following cities: Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Cwmbran |
Wi-fi | |
| Cwmbran |
TV | |
| Cwmbran |
TV | |
| Cwmbran |
TV | |
| Cwmbran |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abergavenny, Wales
Latest outage, problems and issue reports in Abergavenny and nearby locations:
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Leigh Rowland
(@LRLettings) reported
from
Pontnewydd, Wales
@virginmedia my booster did not turn up again today although live chat said it was scheduled, this 2 hours on the phone and 1.5 on live chat, booster should have been with me on the 21st Jan...I need some help please
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Rachel Jones BSc.
(@RachJ_) reported
from
Bargoed, Wales
Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@virginmedia Your just as bad as sky lol
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Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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Hannah N-T
(@hannahtottle) reported
from
Panteg, Wales
@virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.
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Adam Gardner⚡
(@adamxgardner) reported
from
Llanyrafon, Wales
@virginmedia why have you sent two random people to my street today, cold call and come in my property due to internet issues and NOW MY INTERNET DOESNT WORK. WHAT ARE YOU PLAYING AT.
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Rachel Jones BSc.
(@RachJ_) reported
from
Bargoed, Wales
Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Certified_alive
(@AliveCertified) reported
@virginmedia about 4-5 years ago my mother called about our internet issues and an engineer came out an upgraded our old router foc She's having a nightmare on your website as she's elderly and can't seem to speak to a human Can we have an engineer come check this router
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.......
(@5antiagro) reported
@fantasyIand @virginmedia It's not her sim. I got sent another one and it's the same. They pretend it's this and tht but it's just their signal is now crap
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Tom Bacon
(@tom_bacon) reported
@virginmedia It can only see an issue with one unrelated wireless device. The computer I'm testing with is a wired connection.
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Cat
(@kitty_cat17) reported
@virginmedia I have now resolved the billing issue, I am busy working so can’t really facilitate anymore time dedicated to this while i need to be working. Can this be organised for another day?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Mrs c
(@w47carr) reported
@virginmedia Thanks but I'm not going to bother I'll try phoning later and if I can't get it resolved I shall cancel and go elsewhere I dont av this problem with all my other suppliers just virgin media
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omair chunara
(@omairchunara) reported
@virginmedia why as a new customer for the last 14 days I've had shocking Internet service and why I've tried to cancel and asked to extend the service until 25th oct you've stated you can only give me 7 days, only fair you've wasted 14 days of mine you give me 14 days to extend!
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Navdeep Heer
(@__Heer__) reported
@virginmedia Why do you keep sending people outside my house to report the same problem again and again. The problem has been the same for 3 months and you still ain’t fixed it. You keep sending someone who reports the same issue @LutzSchueler
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Nav87
(@Bar_2s) reported
@virginmedia No as I called up about my internet speed and have been having issues with it for months, I was told that my current router is very old and I would be sent a free upgrade. Once I receive it his and is setup I would be able to increase my internet speed
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Martin Patrick Egan
(@LFASoccerSchool) reported
@virginmedia Another failure to resolve issue. Community thread has been up since last week. Take some responsibility and speak to your technical team. People contact you for one reason - they need help. You've consistently failed to provide any of any meaning. Awful customer service.