Virgin Media outages and service status in Abergavenny, Wales

Problems in the last 24 hours in Abergavenny, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abergavenny, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Abergavenny, Wales

The most recent Virgin Media outage reports came from the following cities: Ebbw Vale, Pontypool, Hengoed, Cwmbran, and Blackwood.

City	Problem Type	Report Time
Ebbw Vale	Internet	1 day ago
Pontypool	Internet	4 days ago
Hengoed	TV	8 days ago
Pontypool	E-mail	8 days ago
Pontypool	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Abergavenny, Wales

Latest outage, problems and issue reports in Abergavenny and nearby locations:

• 
  Leigh Rowland (@LRLettings) reported 3 minutes ago from Pontnewydd, Wales

  @virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...

• 
  Christine Bissex-Foster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cbissex) reported 19 minutes ago from Bargoed, Wales

  @BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.

• 
  Stu (@P__TheLetter) reported 31 minutes ago from Bargoed, Wales

  @virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.

• 
  Adam Gardner⚡ (@adamxgardner) reported 38 minutes ago from Llanyrafon, Wales

  @virginmedia why have you sent two random people to my street today, cold call and come in my property due to internet issues and NOW MY INTERNET DOESNT WORK. WHAT ARE YOU PLAYING AT.

• 
  Thea (@theasthinkings) reported 41 minutes ago from Abergavenny, Wales

  @virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.

• 
  Rachel Jones BSc. (@RachJ_) reported 43 minutes ago from Bargoed, Wales

  Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia

• 
  Hannah N-T (@hannahtottle) reported 49 minutes ago from Panteg, Wales

  @virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.

• 
  Leigh Rowland (@LRLettings) reported 55 minutes ago from Pontnewydd, Wales

  @virginmedia my booster did not turn up again today although live chat said it was scheduled, this 2 hours on the phone and 1.5 on live chat, booster should have been with me on the 21st Jan...I need some help please

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 55 minutes ago from Panteg, Wales

  @virginmedia Your just as bad as sky lol

• 
  Sarah Wareham (@partywareham) reported 56 minutes ago from Blackwood, Wales

  @EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow

• 
  Rachel Jones BSc. (@RachJ_) reported 59 minutes ago from Bargoed, Wales

  Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  London leaver (@ross_biagini) reported 6 minutes ago

  @virginmedia internet keeps going off in Amersham Please fix it

• 
  Lacking Courage (@NeedMoreCourage) reported 9 minutes ago

  @virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.

• 
  🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported 13 minutes ago

  @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

• 
  Urban Groove (@Urban__Groove) reported 15 minutes ago

  @virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡

• 
  tom (@tomcity1) reported 17 minutes ago

  @virginmedia No there is a problem in my area says your website 👍

• 
  O2 (@O2) reported 18 minutes ago

  @Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.

• 
  Robert Henry (@RHenry652) reported 23 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix

• 
  tom (@tomcity1) reported 24 minutes ago

  @virginmedia Is your broadband the worst available?

• 
  Keystonecop (@1030pa) reported 26 minutes ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

• 
  KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported 26 minutes ago

  @virginmedia 20 hours for an estimated time of fix is an absolute joke