Virgin Media Outage Report in Abergavenny, Monmouthshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Abergavenny, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abergavenny, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Abergavenny, Wales
The most recent Virgin Media outage reports came from the following cities: Cwmbran, Blackwood, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran
|
Internet | 3 days ago |
|
Blackwood
|
Internet | 11 days ago |
|
New Tredegar
|
Wi-fi | 13 days ago |
|
Cwmbran
|
Internet | 2 months ago |
|
Cwmbran
|
TV | 2 months ago |
|
Pontypool
|
Internet | 3 months ago |
Community Discussion
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Virgin Media Issues Reports Near Abergavenny, Wales
Latest outage, problems and issue reports in Abergavenny and nearby locations:
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Sarah Wareham (@partywareham) reported from Blackwood, Wales@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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Thea (@theasthinkings) reported from Abergavenny, Wales@virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.
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Christine Bissex-Foster 🏴 (@cbissex) reported from Bargoed, Wales@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales@virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...
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Hannah N-T (@hannahtottle) reported from Panteg, Wales@virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.
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Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales@virginmedia my booster did not turn up again today although live chat said it was scheduled, this 2 hours on the phone and 1.5 on live chat, booster should have been with me on the 21st Jan...I need some help please
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
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Stu (@P__TheLetter) reported from Bargoed, Wales@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Adam Gardner⚡ (@adamxgardner) reported from Llanyrafon, Wales@virginmedia why have you sent two random people to my street today, cold call and come in my property due to internet issues and NOW MY INTERNET DOESNT WORK. WHAT ARE YOU PLAYING AT.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Haroon Ramzan (@bigH121) reported@virginmedia Christmas coming early don't make me laugh... Christmas won't come at all if virgin media have anything to do with it... the most shocking service I have ever received... be warned don't buy any services from virgin media
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Craig (@CraigPT82) reported@virginmedia All I seem to hear is sorry! It just doesn't mean anything anymore. Just fix the broadband. Absolute joke of a service. Nobody should upgrade to a gig with you. Going to be at least 4 days before an engineer comes.
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PhatSuppliUK (@PhatSuppliUK) reported@virginmedia @virginhelp Many times, told many times they will fix it. Months on no help, bad internet / no internet It's shocking how little you care about people who have been with you for years This needs fixing, you are costing us for a service we are not getting
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ً (@ilImheg) reported@virginmedia The website told me that it is checking my connection right now and they’re going to check over 24 hours and if not they’re going to send an engineer out if they don’t discover any problems I believe it said!
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Cazza (@Cazza007) reported@virginmedia We've not had problems before and no more now than there was previously when it was working. Something is not right as wifi dropped 3 times in an hr. Only me on my pc. No one else using it at time.
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✌️ (@oceanicestorm) reported@virginmedia As I said, the booster is not working. It has no power to it. So I have no internet upstairs as your hub somehow doesn’t reach that far. So I can’t work. You can’t send me a new one as you have none apparently. But I still have to pay for internet even though I’m not getting it.
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✌️ (@oceanicestorm) reported@virginmedia But they’ve already done that and it is broken. So why do they need to do it for a fourth time?
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✌️ (@oceanicestorm) reported@virginmedia Eh? You think after being on the phone to you guys for almost 2.5 hours and being hung up on twice, I’m gonna call again? No. I’ll wait for my complaint to be dealt with and then cancel my contract with you.
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ROY (@FsR0Y) reported@virginmedia I live in the area LU4 8AG. On the service it says there’s no issue. I had issue for 10-20 minutes after it got fixed. However small issues like this frequently occurs weekly. It could be a problem of range. I’d like to get a booster if it’s possible.
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Anna rice (@spanners6) reported@virginmedia The phone is only 1 month old as she replaced with a new phone thinking it was the phone that was the issue.