Virgin Media Outage Report in Abergavenny, Monmouthshire, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abergavenny, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abergavenny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Abergavenny, Monmouthshire, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypool, Cwmbran, Blackwood, Abertillery and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Internet | |
| Cwmbran |
TV | |
| Blackwood |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Wi-fi | |
| Abertillery |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abergavenny, Wales
Latest outage, problems and issue reports in Abergavenny and nearby locations:
-
Rachel Jones BSc.
(@RachJ_) reported
from
Bargoed, Wales
Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
-
Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
-
Thea
(@theasthinkings) reported
from
Abergavenny, Wales
@virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.
-
Leigh Rowland
(@LRLettings) reported
from
Pontnewydd, Wales
@virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...
-
Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
-
Leigh Rowland
(@LRLettings) reported
from
Pontnewydd, Wales
@virginmedia my booster did not turn up again today although live chat said it was scheduled, this 2 hours on the phone and 1.5 on live chat, booster should have been with me on the 21st Jan...I need some help please
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@virginmedia Your just as bad as sky lol
-
Rachel Jones BSc.
(@RachJ_) reported
from
Bargoed, Wales
Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
-
Adam Gardner⚡
(@adamxgardner) reported
from
Llanyrafon, Wales
@virginmedia why have you sent two random people to my street today, cold call and come in my property due to internet issues and NOW MY INTERNET DOESNT WORK. WHAT ARE YOU PLAYING AT.
-
Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
-
Hannah N-T
(@hannahtottle) reported
from
Panteg, Wales
@virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Autumn
(@Autumn70134298) reported
@virginmedia a engineer attended my house to install broadband and damaged my sky cable leaving me with no sky channels. I have had no contact from virgin despite my numerous calls. Very bad customer service
-
JasonWMTT
(@JasonWMTT) reported
@PaulbernalUK @virginmedia All our devices are down too. Can’t even ring 150 from my phone. Something is going on Virgin!
-
David Millward
(@DavidinReading) reported
@virginmedia Basically a shambles and I'm left paying for a service I'm not getting.
-
dave beegan
(@beego26) reported
A loyal customer since @virginmedia came into existence never missed a payment as the mountain of bills paid testifies and @virginmedia don’t even have the decency to let her know her service is being wiped. A vulnerable elderly woman living on her own treated like dirt
-
Michael J Kneafsey
(@mjKneafsey) reported
@virginmedia I checked the service status page which seems to suggest two faults in my area. Is this something that will fix itself once they're resolved?
-
Tracy
(@Tracy52468806) reported
@furiousofwidd @virginmedia @virginmedia really are dreadful. Similar experience with my elderly dad! Now without a landline! They have no idea the stress this causes! I was dealing with customer services in #SouthAfrica today!
-
Ben Clarkson
(@btpclarkson) reported
I have so much cortisol in my blood from dealing with @virginmedia they should be forced to stick a health warning on their website. Atrocious customer service 🤬
-
Autumn
(@Autumn70134298) reported
@virginmedia No body has contacted me and I can’t get hold of anyone from customer services
-
Prof Paul Bernal
(@PaulbernalUK) reported
@virginmedia Rebooted multiple times on all devices. This isn’t a problem of devices.
-
Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia I can’t help with that. Good luck.