Virgin Media Outage Report in Abergavenny, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abergavenny, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abergavenny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Abergavenny, Monmouthshire, Wales
The most recent Virgin Media outage reports came from the following cities: Cwmbran, Hengoed and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
TV | |
| Cwmbran |
TV | |
| Hengoed |
Internet | |
| Cwmbran |
Internet | |
| Cwmbran |
Wi-fi | |
| Abertillery |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abergavenny, Wales
Latest outage, problems and issue reports in Abergavenny and nearby locations:
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@virginmedia Your just as bad as sky lol
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Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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Rachel Jones BSc.
(@RachJ_) reported
from
Bargoed, Wales
Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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Adam Gardner⚡
(@adamxgardner) reported
from
Llanyrafon, Wales
@virginmedia why have you sent two random people to my street today, cold call and come in my property due to internet issues and NOW MY INTERNET DOESNT WORK. WHAT ARE YOU PLAYING AT.
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Hannah N-T
(@hannahtottle) reported
from
Panteg, Wales
@virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.
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Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jonno
(@jinsen1) reported
There is nothing in this world more rage inducing, than being on the phone to @virginmedia customer service
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jakz
(@3jakz__) reported
@virginmedia Nothing at all. Same old nonsense about speeds being estimated and wireless connections being unstable, despite me repeatedly stating i use a wired connection and still have issues
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NickF
(@NAMF247) reported
@virginmedia Awful "customer service "
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dave stead
(@defebe) reported
@virginmedia in theory. I was previously told this had happened on a chat box.... I don't understand why the website is *so* bad. If it had worked, I'd have been able to order one online.
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NickF
(@NAMF247) reported
@virginmedia Another 30 minutes of my life wasted on to your non existent customer services on 03454541111
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NickF
(@NAMF247) reported
@virginmedia Done that. Engineer now booked for Thursday. Won't hold my breath. My wife has lost a days pay waiting in today. I will be cancelling my other VM contract as soon as possible. Awful way to treat customers.
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NickF
(@NAMF247) reported
@COYS_________ @virginmedia They are ****. Spent hours on the phone with no success.
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P
(@pcmcd33_p) reported
@virginmedia Plus I was told they would correct my credit score info (3-4 times I was told this) and still nothing. It shouldn’t be this difficult. I don’t understand wats going on?? Customer services don’t understand, even the guy in accounts thought I meant a credit limit!!!!
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James Pattinson
(@jamespatty93) reported
@virginmedia Hi, I’ve checked it thanks. Is there any plan to upgrade this? It seems to be an occurring issue every other month where the internet is down for half a day at a time. After bills rising to contribute to new infrastructure, I thought this issue would be less frequent.
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Marx de Morais
(@MarxdeMorais) reported
@masters_nik @virginmedia @CamdenCouncil Who goes after Virgin my friend? We working closely with Virgin, who delivers a superb service. Those are Virgin boxes, nothing to do with Camden officers at all.