Virgin Media outages and service status in Llanyrafon, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Llanyrafon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 31, 9:13 PM GMT+1.
- Internet (70%)
- Wi-fi (15%)
- Total Blackout (11%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Llanyrafon, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanyrafon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Llanyrafon, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Caerphilly, Pontypool, Cwmbran, Blackwood, Ebbw Vale, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 21 hours ago |
|
Cardiff
|
Total Blackout | 1 day ago |
|
Newport
|
Internet | 2 days ago |
|
Cardiff
|
TV | 8 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Newport
|
Internet | 13 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llanyrafon, Wales
Latest outage, problems and issue reports in Llanyrafon and nearby locations:
-
andy lanyon (@andylance1977) reported from Newport, WalesProperly for the best part of a yr doesn't seem a problem to yourselves but your quite happy to take out monthly payment for a service we're paying for but you're not providing & seem to be in no hurry to provide it. Disgraceful service @virginmedia
-
Paul 🏴 (@paulo1927) reported from Cardiff, Wales@virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?
-
Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia any issues.. Np199gf ? No internet.. and yes I’ve checked everything 1st
-
cai 🏴 (@caialed) reported from Cardiff, Wales@virginmedia why am I paying £45 a month for my internet to constantly be down
-
Trudi Foster (@MsWhippet1) reported from St. Julians, Wales@virginmedia I was told to wait in this morning between 8am - 12pm for an engineer to fix my broadband. It's now 2pm and no sign of an engineer. I was told I'd be charged £25 if I missed the appointment. I think I should charge you for having to hang around for 6 hours waiting.
-
Paul 🏴 (@paulo1927) reported from Cardiff, Wales@virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?
-
Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks
-
Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales@virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?
-
andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?
-
MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!
-
andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia It works intermittently. This has been discussed over a series of phone calls through 12 months. A booster box has been sent too and its still poor. We're paying for a service we can't use when we want to. The TV box is next to the WiFi box downstairs & is still poor.
-
MaartenX. (@MaartenSleeckx) reported from Victoria, Wales@virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@virginmedia do you have issues in CF83 ? Our business broadband is down again.
-
Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia I did that this morning & the person said they were in complaints department..he said I needed to speak to retentions & a manager would call. He raised a complaint Ref:C160622488. Got a call this afternoon where the manager of customer services said there was nothing he could do.
-
This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cardiff, Wales@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
-
Sam Sims (@mantha_1976) reported from Newport, Waleshey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)
-
Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia Cancel the contract and go to Sky
-
Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!
-
Gill Harrison (@gillih) reported from Portishead and North Weston, EnglandHi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.
-
Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
👑 NG Football 👑 (@Bigdeano88) reportedAnyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia
-
James (Jim) Naismith (@JHNaismith) reportedUsually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.
-
GunnerF77ox🦊 (@ifoxy1977) reportedHello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia
-
Wolf Matt (@WolfMatt1987) reportedAfter trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on
-
meg (@MeganJuliaaa_) reported@virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie
-
Kevin B (@kevgasandhtg) reported@virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service
-
Damian Hastie (@DamianHastie) reported@virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.
-
Ed Jones (@edujones14) reported@Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!
-
Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?
-
GamerStyle1980 (@GamerStyle1980) reported@seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god