Virgin Media Outage Report in St. Julians, Newport, Wales

Problems in the last 24 hours in St. Julians, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Julians, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near St. Julians, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Portishead, Cwmbran, Clevedon, Blackwood, New Tredegar, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	3 hours ago
Cardiff	TV	3 hours ago
Cardiff	Internet	3 hours ago
Newport	Internet	19 hours ago
Newport	Internet	2 days ago
Portishead	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near St. Julians, Wales

Latest outage, problems and issue reports in St. Julians and nearby locations:

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported 1 minute ago from St. Julians, Wales

  @virginmedia I’ve said this more than once before on here and I’ll say it again. VM broadband is crap!! Their Wi-fi is shi., keeps cutting out yet they promise it is better and stronger. Don’t believe it!! The old router was far better than this rubbish!!!

• 
  Leigh Hawkins (@leohawkins123) reported 7 minutes ago from Cardiff, Wales

  16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia

• 
  Huw (@HuwCCFC) reported 9 minutes ago from Cardiff, Wales

  @virginmedia can you send me your customer service e-mail address please.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported 10 minutes ago from Victoria, Wales

  @virginmedia anyone thinking of getting their Wi-fi, think again. We’ve been with the now since NTL days and this HUB 3.0 has been the worst!! Not as good as the make out. The router is in a good position not hidden away yet it’s still crap!!

• 
  Liam (@liam_oharaccfc) reported 11 minutes ago from Cardiff, Wales

  @virginmedia I pay £40 a month JUST for WiFi!!!! it’s horrendous. Slow, can’t handle streaming a simple Amazon Prime video, and I’m getting charged DOUBLE what I paid originally a few years back! I’ll be phoning to leave Monday morning, £40 is terrible, let alone for poor service

• 
  Ian McIntosh (@iantosh4) reported 13 minutes ago from Newport, Wales

  @virginmedia Very frustrating as seem to just go around in circles with the same issues! Could you arrange for someone to call 2mo to discuss and resolve please (Save me calling and waiting again)

• 
  sandra burnett (@sandraburnett3) reported 14 minutes ago from Cardiff, Wales

  @davidcoldwell @SkyJohnnyNelson @TonyBellew @Carl_Froch @mrdavidhaye @PaulMalignaggi @SkySportsBoxing But not on @virginmedia sucks 😡

• 
  Curtis_Tyler (@OfficialCurtiss) reported 16 minutes ago from Cwmbran Central, Wales

  @virginmedia have got to be the worst company to go with for broadband. Paying the “best broadband “ yet it drops every week. Trying to order a booster is a ******* nightmare , absolutely joke, shouldn’t even left SKY. Tamping 😡😤

• 
  DiMarco (@atouchofthomas) reported 18 minutes ago from Cardiff, Wales

  What a nice engineer, superb customer service, friendly and chatty..... only thing is George’s van has broken down outside , he’s doing his paperwork there then popping in for a brew and a crumpet while he waits for recovery 👍🏼@virginmedia

• 
  Kristian Brimble (@kristianbrimble) reported 23 minutes ago from Cardiff, Wales

  After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.

• 
  Glenn Villis (@thebaronvillage) reported 23 minutes ago from Cardiff, Wales

  @virginmedia On the phone 20 mins and cut off . Broadband has been awful for about 6 weeks . Awful company

• 
  Adam Lee (@AdamLee2011) reported 27 minutes ago from Newport, Wales

  @virginmedia there seems to be an issue with tv and broadband in np20 area. Please sort it out, I’m missing the football #virginmedia #fault

• 
  Ciaran Keohane (@ciaran_keohane) reported 29 minutes ago from Cardiff, Wales

  @virginmedia why are you so shit

• 
  Chris Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹 (@ObsrvntPheasant) reported 45 minutes ago from Cardiff, Wales

  Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”

• 
  Ciaran Keohane (@ciaran_keohane) reported 47 minutes ago from Cardiff, Wales

  @virginmedia is actually SHIT

• 
  Beth (@bethanjane22) reported 49 minutes ago from Cardiff, Wales

  When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

• 
  Dylan Lewis (@DesignFourTweet) reported 53 minutes ago from Cardiff, Wales

  Passed the street green box with doors totally open and no engineers today and thought this is not good. Sure enough it’s not #VirginMedia and #BT tv totally down #Cardiff 😡

• 
  Dr Victoria Silverwood (@SilverwoodVS) reported 54 minutes ago from Cardiff, Wales

  @JackoGaz @virginmedia It’s down over the whole city. I broke it out of sheer frustration watching that drivel and spent the third period cooking vegetables rather than continue watching. That’s how serious it was 🥬🥒🥕🥦

• 
  Iestyn T Davies (@iestyntdavies) reported 56 minutes ago from Newport, Wales

  Just been told by @Bluebells048 that I need to ring @virginmedia customer services ... for the 2nd time today - epic fail again people!

• 
  Leigh Hawkins (@leohawkins123) reported 58 minutes ago from Cardiff, Wales

  Still another 12 min and nothing time to cancel I think😡@virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charley (@Charley_ZanMato) reported 5 minutes ago

  @virginmedia @virginmedia broadband is down again today! 3rd day in a row there is intermittent broadband from Virgin in M33! + Other times in last few weeks. This is unacceptable. We are working from home (or trying to). When will this issue be fixed?! Refund/compensation?

• 
  Phil (@phil_dix) reported 7 minutes ago

  @virginmedia Oh no, still not able to cancel and another bill taken... now on the phone again that’s telling me to go online....losing the will... 😭🤯

• 
  CRTV (@realtalkvlogger) reported 11 minutes ago

  @virginmedia I have called virgin and a technician is coming this week. If the problem persists I will be cancelling my contract and taking my money elsewhere.

• 
  ReignofSwords (@SwordsReignof) reported 11 minutes ago

  @virginmedia paying you schmucks £50 a month for what!!!!!! M33 area Internet has been in and out and now Internet is fully down. Sort this out you absolute Morons!!!!!!!!!!!!!!!!!!!!!!!!!! Have important meeting and you are messing with us in this awful difficult time!!!!

• 
  Huw Lloyd (@HuwFLloyd) reported 12 minutes ago

  @virginmedia My main issue is I want it resolved, not an apology... still without internet, not great when working from home

• 
  David Quinton (@thom_merrilin) reported 14 minutes ago

  @virginmedia I've just had a call from susposedly yourselves claiming in the last few days there's been "an issue" with my router. The idiot wanted to know what colour lights were currently showing. These scammers really need to do their homework, that scam is as old as hell.

• 
  Stuart Smith (@stumiroquai) reported 14 minutes ago

  After asking for a reduction in my bill until the issue was resolved I was offered a measly £5 one off reduction and no clue to when the problem would be fixed if at all. Seriously @virginmedia you need to start treating your loyal customers with respect. Happy to take money but

• 
  Nicola grant (@Nicola_grant01) reported 18 minutes ago

  @virginmedia had this number call me to saying that my Internet has been running slow (it hasn't) and they will give me a boost I said I'll ring you back cause I'm busy ATM (like magic the line goes dead)I wasn't I just don't trust people that say there from a company.01642738939

• 
  David Reed (@rocketreedo) reported 20 minutes ago

  @virginmedia unbelievable.. register a complaint, spend ages putting info together about how you missed 1 if my payments. First you ignore me for ages then email saying case closed as I have been educated!? Rude as hell!? So donut all again, letter comes through saying as you 1/2

• 
  El Cuñado (@Leosoki) reported 21 minutes ago

  @virginmedia Have had calls to customer service today who have booked another appointment. Been told a manager will call me back regarding complaints. Not holding my breath.